15 Skip Tracing Jobs

Role & responsibilities: Lead and manage a team of collection agents (tele-calling and/or field) for unsecured loan recoveries. Drive daily collections and monitor performance across buckets (30+, 60+, 90+ DPD). Implement skip tracing, hard bucket recovery, and NPA handling strategies. Review and analyze collection data, generate performance MIS, and provide insights for process improvement. Ensure compliance with regulatory guidelines and maintain ethical collection practices. Coordinate with cross-functional teams (Legal, Risk, Ops) for complex case closures. Mentor and motivate the team to achieve individual and team targets. Preferred candidate profile: 4 to 9 years of experience in retail/unsecured loan collections. Minimum 12 years of experience leading a team (tele or field). Prior experience with NBFCs, fin-techs, or recovery agencies is highly desirable. Hands-on experience with skip tracing, recovery tools, and hard bucket collection. Strong analytical, communication, and team management skills. Proficient in Excel and reporting tools.

As a Debt Collector at DrinkPrime, you will play a crucial role in contacting debtors to claim outstanding debts towards their creditors. Your primary responsibility will be to efficiently recover the owed money and assets in a timely manner. This role requires a high level of resilience and professionalism as you navigate potentially stressful and challenging situations. You will need to approach debtors with politeness and sensitivity while maintaining a firm commitment to achieving debt recovery goals. Strong communication skills and a sense of urgency will be key assets in successfully fulfilling your duties. Your day-to-day tasks will involve handling transactions, recovering debts, and maintaining accurate records of debtors" information. Additionally, you will utilize the system for skip tracing purposes and ensure the confidentiality of sensitive information. Building trust with debtors to prevent future issues and potentially assisting in legal actions if necessary will also be part of your responsibilities. To excel in this role, you should ideally have 1-2 years of experience in debt recovery or a similar field. Strong verbal communication, negotiation skills, and a confident demeanor are essential qualities for this position. Proficiency in both English and Hindi languages is required. The work schedule involves 6 days a week with one day off. Join us at DrinkPrime and be a part of our mission to make safe drinking water accessible to every resident in India. Your contribution as a Debt Collector will directly impact our efforts to change the way people perceive the water they consume. Apply now and help us solve this critical issue together.,

LTFinance is looking for Collection and Repo Executive - TW to join our dynamic team and embark on a rewarding career journey. Responsible for recovery of overdue accounts and EMIs from customers with Two-Wheeler (TW) loans Visit delinquent customers regularly and follow up via calls, visits, and legal notices to ensure timely payment and resolution Negotiate repayment terms and collect payments as per company policy while maintaining professionalism and ethical conduct Identify non-cooperative or high-risk cases and escalate for repossession or legal action as necessary Coordinate with field agents and repo agencies to locate, seize, and retrieve two-wheelers in compliance with regulatory norms Ensure all repossessed vehicles are properly documented and moved to designated yards with accurate reporting Maintain updated collection logs and provide daily status reports to the collection manager Assist in skip tracing, address confirmation, and location mapping for untraceable customers Ensure customer grievances and disputes related to dues or repossession are addressed tactfully and promptly

This role is for one of Weekday's clients Salary range: Rs 300000 - Rs 500000 (ie INR 3-5 LPA) Min Experience: 2 years Location: Ahmedabad JobType: full-time We are looking to hire a Female Tele Collection Manager at Ahmedabad for an individual contributor role. The candidate will be responsible for directly handling tele-calling-based collections for housing finance or loan products. This includes following up with delinquent customers, resolving disputes, negotiating repayment plans, and coordinating with field teams where required. The ideal candidate should have strong communication skills, a firm yet empathetic approach, and the ability to meet recovery targets within defined timelines while maintaining regulatory compliance. Key Responsibilities (KRA): Handle outbound calls to follow up with delinquent customers Achieve monthly collection and recovery targets Maintain detailed records of interactions, promises to pay (PTPs), and follow-ups Skip trace and locate unreachable or absconding customers Coordinate with the field team for hard bucket follow-ups or address verification Ensure compliance with internal policies and RBI guidelines Provide timely inputs for updating customer contact details and system records Must Have: 24 years of experience in tele collection or recovery Experience in NBFC / BFSI / Housing Finance preferred Strong communication and negotiation skills Basic Excel and system handling skills Familiarity with skip tracing and customer behaviour analysis Comfortable working in a target-oriented role

We are seeking a result-oriented Area Collection Manager to lead and manage collections for our Commercial Vehicle Loan portfolio across assigned regions. The role involves overseeing field collections, ensuring portfolio health, and driving recovery performance. Key Responsibilities: Manage and monitor collections for CV loan accounts in the assigned area Lead a team of field executives and collection agencies Ensure timely follow-ups and recovery of overdue accounts Handle high-ticket delinquent accounts and settlements Coordinate with legal teams for repossession and litigation, when necessary Analyze collection trends and implement corrective actions Key Skills: Strong knowledge of Commercial Vehicle loan collections People management and team leadership Proficiency in skip tracing, repossession, and recovery strategies Working knowledge of legal processes (SARFAESI, arbitration, etc.) Good communication, negotiation, and analytical skills Familiarity with collection MIS and tracking tools

We are looking for a highly skilled and experienced professional to join our team as a Strategy Support Sales Team - DSMG - Retail MFB - Strategy in Mumbai. The ideal candidate will have 2-7 years of experience. Roles and Responsibility Develop and implement proactive Pre-Delinquency Management (PDM) strategies to identify customers at risk of missing payments. Utilize AI-based risk models, BI dashboards, and early warning signals to segment high-risk borrowers and implement early interventions. Implement automated digital engagement tactics via SMS, WhatsApp, IVR calls, emails, and in-app notifications to encourage timely payments. Collaborate with sales teams and DSMG to improve collection efficiency in X bucket and enhance customer onboarding and risk profiling. Introduce customer education programs and financial literacy initiatives to promote responsible repayment behavior. Develop and execute high-delinquency recovery strategies to maximize collections from aged overdue accounts. Coordinate with legal, arbitration, and settlement teams to resolve X-Bucket cases through legal and out-of-court settlements. Implement skip tracing, asset repossession, and field collection strategies for untraceable or non-responsive customers. Strengthen recovery agent networks and external collection agency collaborations for high-risk accounts. Design performance-linked incentives and collection efficiency targets for X-Bucket recovery teams. Leverage LMS, CRM, and AI-driven analytics to track repayment behavior and optimize collection strategies. Implement self-service payment portals, digital repayment links, and fintech partnerships for seamless recoveries. Explore automated chatbots and AI-driven reminders to enhance early-stage interventions and X-Bucket recoveries. Work with BI teams to develop risk-based dashboards for tracking PDM and X-Bucket performance. Ensure strict adherence to RBI/NBFC collection regulations and ethical collection practices. Handle high-value and sensitive X-Bucket accounts for direct resolution and settlement negotiations. Collaborate with collections, legal, sales, and risk teams to align strategies and improve overall portfolio performance. Train and mentor collection officers and recovery agents on best practices in PDM and X-Bucket recoveries. Job Expertise in Pre-Delinquency (PDM) management and X-Bucket recovery strategies. Strong analytical skills in delinquency forecasting, risk segmentation, and collections optimization. Experience with digital collection tools, AI-based analytics, and fintech repayment solutions. Proficiency in Excel, SQL, and BI tools for performance tracking and reporting. Knowledge of RBI/NBFC collection regulations and ethical recovery practices. Excellent stakeholder management, negotiation, and compliance handling skills. MBA/PGDM in Finance, Business, or a related field.

Dear Candidate, PaisaBazaar is hiring for Tele Collection / Recovery Executive for Gurgaon, Sec-44. "ONLY EXPERIENCED CANDIDATES REQUIRED" ( Not for fresher candidates) "DRA CERTIFIED CANDIDATES ARE MOST WELCOME". "Interested ones should mention HR RASHI if you directly come for the face to face interview." Freshers don't Apply in this opportunity. NOTE:-NO FIELD COLLECTION / FIELD RECOVERY REQUIRED. For instant reply share your RESUME on WhatsApp @ 9667761607 Contact person- HR RASHI Roles and Responsibilities: 1.The Candidate must have experience in Tele Collection. 2. Candidate Should have DRA certificate 3. Experience in handling Financial Products 4. Should have knowledge of Financial Products (Personal Loans, Business Loans, Credit Cards) 5.Experience candidate can apply for this job. 6. Educational qualification candidate should have completed his/her Graduation Perks and Benefits: 1. Process - Collection 2. Shift - Day shift (9:30-6:30) 3. Working Days - 6 Days 4. Fixed Salary + Unlimited Incentive ( Up to LAKHS ) Interested candidates can WhatsApp their resumes @ 9667761607 or call on same. Mention " HR RASHI" on your resume if you come for interview. ALL THE BEST !!

The Company. MPOWER’s borderless loans and scholarships enable students from around the world to realize their full academic and career potential by attending top universities in the U.S and Canada, As a mission-oriented fintech/edtech company, we move extremely quickly and leverage the latest technologies, global best practices, and heavy analytics to tackle one of the biggest challenges in financial inclusion. We’re backed by over $150 million in equity capital from top global investors, which enables fast growth and provides our company with financial stability and a clear path to an IPO over the coming years, Our global team is composed of former management consultants, financial service and technology professionals, and other experts in their respective fields. We work hard, have fun, and believe strongly in our cause. For us, MPOWER’s mission is personal, As a member of our team, you’ll be challenged to think quickly, act autonomously, and constantly grow creatively in an environment where fast change and exponential growth are the norm. Ideation and implementation happen very quickly. We value feedback and emphasize personal and professional development by providing the resources you need to further your skills and grow with the company. MPOWER is committed to cultivating your strengths and curiosity and helping you make an immediate impact, MPOWER has been named one of the best fintechs to work for by American Banker for the past 6 years in a row, We are honored to be nominated by multiple agencies and publications for our leadership in Tech, diversity and social impact. We pride ourselves on being a “growth company for grown-ups,” where there are no pool tables but rather great health, education, and maternity/paternity benefits instead. Our team diversity has been recognized as well; we’re one of the most diverse workforces in the world in terms of nationality, gender, religion, age, sexual orientation, and educational background, THIS IS A FULL-TIME POSITION, BASED IN OUR BANGALORE, INDIA OFFICE AND REPORTS DIRECTLY TO SR. RELATIONSHIP MANAGER-LOAN SERVICING. THE ROLE. As a Global Loan Recovery Specialist, You Will Be The First Point Of Contact And The Voice Of The Company In Interactions With Defaulted Borrowers. Your Primary Responsibility Will Be To Recover Defaulted Loans By Finding Effective Resolutions For Loan And Payment-related Concerns While Delivering a Superior Servicing Experience. Your Goal Is To Find Effective And Empathetic Solutions To Loan And Payment-related Challenges, Ensuring a Balanced Approach Between Recovery And Customer Satisfaction. This Includes, But Is Not Limited To. Initiating outbound phone calls and email correspondence with defaulted borrowers to ensure timely and effective collections and applying problem-solving and negotiation skills to resolve customer and account-related issues successfully. Evaluating past history of accounts and determining the best next steps for recovery efforts (payment plan, settlement, arbitration, third-party collections, etc). Preparing files for legal action or third-party collection activity. Understanding our product line and explaining loan features, terminology, and payment logistics to borrowers. Creatively utilizing resources to establish contact with delinquent borrowers, including conducting skip tracing, reference calls, and other research to achieve contact and establish a positive relationship. Analyzing trends in delinquent accounts and communicating findings to improve overall team performance. The Qualifications. Bachelor’s degree in business, finance, or a related field. 3+ years of customer-centric experience within a high-touch, fast-paced environment focused on the servicing and repayment of financial products. Prior collections work experience within financial services/B2C and/or higher education industries is highly advantageous, though a solid understanding of financial services functions is essential. Knowledge of applicable laws and regulations related to debt collection and recovery is a plus. Strong interpersonal, communication, and listening skills, with comfort in connecting with customers via phone, email, and chat. Excellent negotiation skills with a proven ability to apply critical thinking to complex problems for timely and effective resolution. Ideally possessing a background incorporating investigative research. Empathetic, collaborative, and highly accountable, A passion for financial inclusion and access to higher education is a must, as well as comfort working with a global team across multiple time zones and locations!. In addition, you should be comfortable working in a fast growth environment, meaning a small agile team, fast-evolving roles and responsibilities, variable workload, tight deadlines, a high degree of autonomy, and 80-20 everything, Show more Show less

Dear Candidate, PaisaBazaar is hiring for Tele Collection / Recovery Executive for Gurgaon, Sec-44. "ONLY EXPERIENCED CANDIDATES REQUIRED" ( Not for fresher candidates) "DRA CERTIFIED CANDIDATES ARE MOST WELCOME". Freshers don't Apply in this opportunity. NOTE:-NO FIELD COLLECTION / FIELD RECOVERY REQUIRED. For instant reply share your RESUME on WhatsApp @ 9319884479 Contact person- HR JAISHREE Roles and Responsibilities: 1.The Candidate must have experience in Tele Collection. 2. Candidate Should have DRA certificate 3. Experience in handling Financial Products 4. Should have knowledge of Financial Products (Personal Loans, Business Loans, Credit Cards) 5.Experience candidate can apply for this job. 6. Educational qualification candidate should have completed his/her Graduation Perks and Benefits: 1. Process - Collection 2. Shift - Day shift (9:30-6:30) 3. Working Days - 6 Days 4. Fixed Salary + Unlimited Incentive ( Upto LAKHS ) Interested candidates can WhatsApp their resumes @ 9319884479 or call on same. Mention " HR JAISHREE" on your resume if you come for interview. ALL THE BEST !!

Timely cash collection of customer accounts, assessing credit worthiness, minimizing bad debts and ensuring contract compliance and/or recommending legal action.Responsibilities displayed in the job posting. This role reports into Assistant Manager/Deputy Manager/ManagerSpecific Responsibilities Interacting with US clients and helping them understand their invoices. Handling Top customer's (US based clients) billing related queries. Reduction in Ageing & Invoice Printing Basic Understanding of Order documents/Purchase Order/ Quote Responsible for Invoicing, Accounts receivable, Order Re-billing, Credit memos and handling customer satisfaction issues. Identification of right Point of Contact Combine resourcefulness and problem solving with good analytical skills of order management Hardworking and adaptable to changing requirements and to consistently deliver improved research and production results. Team player who is dedicated to quality with continuous improvement and bottom-line objectives. Create separate points To be competent and successful forerunner in this competitive environment - achieved through involvement, perseverance and commitment. Maintained Productivity always at the given targets. Relevant Experience & Training Commerce graduate or equivalent with 3 to 5 years of experience in same role or in Accounting/Finance Working knowledge of MS Office and databases Excellent communication skills (written and oral) Knowledge of billing procedures and collection techniques (e.g. skip tracing) Flexibility to work in Shifts Core Competencies Change Agility - Driving and responding to change Collaboration - Leveraging the combined strength of Oracle Communicating for Impact -Communicating openly and effectively to influence others Competitive Edge -Driving competitiveness and innovation Inspirational Leadership -Inspiring others through your example Mastering Complexity - Making timely business decisions with sound judgement Performance Drive & Execution -Leading by example to deliver business results You will assist in the collection, management, and resolution of outstanding invoices from past due accounts.Interfaces with sales support, accounts receivable, and directly with the customer to determine the ability to pay, communicate contractual specifications, and enforce remedies in reconciling accounts. Manage portfolio of accounts including delinquency, write-offs, credit memos, and additional interest. Prepares collection reports, duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Strong attention to detail. Excellent written, verbal, interpersonal, and analytical communication skills. BA/BS degree in Accounting or Finance preferred.Qualifications displayed in the job posting Career Level - IC1 You will assist in the collection, management, and resolution of outstanding invoices from past due accounts.Interfaces with sales support, accounts receivable, and directly with the customer to determine the ability to pay, communicate contractual specifications, and enforce remedies in reconciling accounts. Manage portfolio of accounts including delinquency, write-offs, credit memos, and additional interest. Prepares collection reports, duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Strong attention to detail. Excellent written, verbal, interpersonal, and analytical communication skills. BA/BS degree in Accounting or Finance preferred.Qualifications displayed in the job posting. Career Level - IC1 Career Level - IC2

Position: Analyst - Collections Administrator About: bluCognition is an AI/ML based start-up specializing in risk analytics, data conversion and data enrichment capabilities. Founded in 2017, by some very named senior professionals from the financial services industry, the company is headquartered in the US, with the delivery centre based in Pune. We build all our solutions while leveraging the latest technology stack in AI, ML and NLP combined with decades of experience in risk management at some of the largest financial services firms in the world. Our clients are some of the biggest and the most progressive names in the financial services industry. We are entering a significant growth phase and are looking for individuals with entrepreneurial mindset who want to join us in this exciting journey. https://www.blucognition.com/ Pipe is the modern capital platform built to connect entrepreneurs and business owners to fast, frictionless, dilution-free financing. Pipe turns all forms of revenue into up-front working capital to help companies improve cash flow, scale operations, and grow on their terms. https://pipe.com/ Summary: This is a full-time, fully remote position reporting to the Manager: Servicing & Collections. The Collections Administrator is responsible for managing and executing a wide range of activities aimed at recovering outstanding balances and enforcing financial obligations. This role involves filing UCC-1 Financing Statements, coordinating lien enforcement actions, conducting business status verifications, and performing skip tracing to locate unresponsive merchants. The administrator also oversees manual payment plans to ensure timely debits and prepares demand letters for escalated accounts. Strong attention to detail, investigative skills, and coordination with internal and external partners are critical to maintaining compliance, data accuracy, and effective recovery efforts. Roles & Responsibilities: UCC Lien Enforcement Collect and compile accurate lien-related data from multiple internal and external sources File UCC-1 Financing Statements through third-party vendor portals Submit enforcement requests to payment processors to enforce liens Ensure a high degree of data accuracy to maintain lien validity and legal enforceability Business Status Verification Conduct background research to determine whether a business remains operational after leaving a payment platform Use investigative methods such as website analysis, mystery shopping, and phone inquiries to assess merchant activity Document and escalate findings as needed to internal stakeholders Skip Tracing Perform skip tracing to locate updated contact information for merchants with no right party of contact Utilize online databases, public records, and investigative tools to identify alternate phone numbers and email addresses Ensure timely and accurate updates to internal systems to support outreach and resolution efforts Third-Party Collections Coordination Manage the placement of delinquent accounts with external collection agencies across multiple geographies Prepare and transmit account data in compliance with each agencys specific formatting and submission requirements Currently we work with 5 agencies across 2 geos and the list will expand as we enter into new territories Manual Payment Plans Oversee daily execution of manual debits for merchants on scheduled payment plans Monitor calendar reminders and ensure timely initiation of payments in accordance with agreed terms Maintain accurate records of all transactions and provide reporting to internal teams as needed Demand letters Prepare and send demand letters to escalated merchants via email and physical mail Ensure timely delivery and proper documentation of all communications in accordance with internal protocols Requirements: The candidate must be willing to overlap part of their working hours with Eastern Standard Time (EST) Ability to work independently as well as collaboratively within cross-functional teams Qualifications: Experience in collections or financial operations, ideally 3+ years, with exposure to UCC lien filings or legal document handling Strong investigative and research skills for skip tracing and business status verification using public records, databases, and online tools Proficiency with data management tools (e.g., Excel, CRM systems, vendor portals) and a high level of accuracy in documentation Familiarity with third-party collections coordination, including preparing data for agency submission and understanding compliance nuances across regions Excellent communication and organizational skills to manage demand letters, manual payment plans, and multi-channel workflows A self-starter mentality with the drive to continuously improve drive collection metrics and contribute to improvement of collections process Office Location: D - 3010, Solitaire Business Hub, Viman Nagar, Pune - 411014, Maharashtra, India Mode of Work: Remote / Work from Home (WFH) Working Days: 5 Days a Week Shift Timings: Rotational / Flexibility required

Noida International BPO US Debt Collection/Settlement Process Fixed night shifts 9PM-7AM Sun and alt Sat fixed weekly offs Both side AC cabs CTC: 43k | In-hand: 38.5k Unlimited incentives. Excellent English comms. Call/WhatsApp Aryan: 9220989363 Required Candidate profile Exp: 1 yr in either of these international voice processes: a. Debt collection, debt settlement b. Sales, lead generation, data mining c. Customer Service + upselling Call/WhatsApp Aryan: 9220989363

Role & responsibilities Key Responsibilities: Trace individuals who have defaulted on loans or credit obligations. Use skip tracing software and financial tools to track movement or asset ownership. Utilize online databases, credit reports, utility bills and social media to find current contact information. Make discreet contact attempts while complying with financial and privacy regulations. Maintain detailed logs of all search activities and contacts and provide regular status and detailed reports to Recovery team or managements. Work closely with internal collections agents or legal departments to support recovery actions Ensure all activities align with laws and handle sensitive financial data securely and ethically Key Skills Required Strong analytical thinking and research proficiency. Communication and Technical skills. Confidentiality & Compliance Knowledge. Familiarity with skip tracing software and internet based research. Time management & Well organized. Qualifications & Experience Bachelors or Master’s degree in Finance, Accounting, Economics, or related fields. Minimum 2 years of experience in banking, NBFCs, or financial institutions. Prior experience in skip tracing or collections is mandatory.

Location: Work from Home/Remote Mandatory skills: 3-6 yrs in Business Analyst role, UAT, Banking/FinTech background, BRD/FRD Job Summary: We are looking for a proactive and detail-oriented Business Analyst with a strong background in the Fintech sector, specifically in Banking - Debt Collection. The ideal candidate should have experience working in Agile methodology, possess strong analytical skills, and be comfortable managing stakeholder expectations, gathering and translating business needs into functional and non-functional requirements, further articulating it into Epics and User Stories. Roles and Responsibilities: - Proven experience as a Business Analyst in the Fintech or Banking domain, with exposure to Debt Collection and Financial aspects. - Experience in portfolio placements, skip tracing, account management, and consumer dashboards will be a bonus - Good understanding of rules, workflows & financial activities related to Fintech industry. - Strong understanding of Agile methodologies and experience in Scrum ceremonies such as Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives. - Proficiency in creating Epics, User Stories, Use Cases, and Process Flows. - Good knowledge about JIRA and documentation tools - Work closely with Engineering and Design teams to ensure accurate implementation of business requirements. - Communicate effectively with stakeholders to understand their needs and goals. - Excellent skills in requirement gathering and collaborate with Subject Matter Experts (SMEs) and stakeholders to elicit, analyse, and document business requirements. - Facilitate communication between technical teams and business stakeholders to ensure alignment throughout the project lifecycle. - Manage and support testing, release planning, UAT and deployment activities. - Monitor and report on the progress of projects. - Education: BE/BTech/MCA

We are seeking diligent and professional Field Recovery Agents to join our team on behalf of leading banks. The primary responsibility of this role is to recover overdue payments and resolve delinquent accounts. Perks and benefits conveyance allowance will be given.