SkinPoetry

We are seeking a friendly and organized Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring smooth clinic operations. As a Receptionist, you will be responsible for managing appointments, handling inquiries, and maintaining a welcoming environment. Key Responsibilities: Greet and welcome clients as they arrive at the clinic. Answer phone calls and handle inquiries in a professional manner. Schedule and manage client appointments using our booking system. Maintain accurate and up-to-date client records. Process payments and handle billing inquiries. Assist with administrative tasks such as filing, data entry, and ordering supplies. Ensure the reception area is clean, organized, and inviting. Provide information about our services, products, and promotions. Assist in resolving any client issues or complaints in a timely manner. Qualifications: High school diploma or equivalent; additional education or training in office administration is a plus. Previous experience in a receptionist or customer service role preferred. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in using office equipment and software (e.g., MS Office, booking systems). Professional appearance and demeanor. Ability to work in a fast-paced environment and handle multiple tasks. A positive attitude and a commitment to providing excellent customer service. Benefits: Competitive salary. Ongoing training and professional development opportunities. Friendly and supportive work environment.Discounts on treatments and products. Job Type: Full-time Pay: ₹12,000.00 - ₹22,000.00 per month Schedule: Day shift Application Question(s): Do you have experience in sales or cold calling? Education: Bachelor's (Preferred) Experience: Microsoft Office: 1 year (Preferred) Front desk - Receptionist: 1 year (Required) total work: 1 year (Preferred) Language: English (Required) Work Location: In person Application Deadline: 15/06/2025

We are seeking a talented and passionate Aesthetician to join our dynamic team. The ideal candidate will have a strong background in skincare and a dedication to providing exceptional service. As an Aesthetician, you will be responsible for delivering a variety of skin treatments and ensuring our clients receive the highest standard of care.Key Responsibilities: Perform a range of aesthetic treatments including facials, laser treatments, chemical peels, and other skincare services. Educate clients on skincare routines, products, and post-treatment care. Maintain accurate and detailed client records. Ensure compliance with all healthcare regulations and clinic protocols. Keep up to date with the latest advancements in skincare treatments and products. Provide exceptional customer service and build long-term relationships with clients. Qualifications: Previous experience in a spa or clinic setting preferred. Strong knowledge of skincare products and treatments. Excellent communication and interpersonal skills. Strong attention to detail and a passion for skincare. Ability to work in a fast-paced environment and handle multiple tasks. Professional demeanor and a commitment to client confidentiality. Benefits: Competitive salary and performance-based incentives. Ongoing training and professional development opportunities. Friendly and supportive work environment. Discounts on treatments and products. Job Type: Full-time Pay: ₹17,000.00 - ₹25,000.00 per month Schedule: Day shift Experience: Beauty services: 1 year (Required) total work: 1 year (Preferred) Language: English (Preferred) Work Location: In person Application Deadline: 14/06/2025 Expected Start Date: 15/06/2025

We are seeking a friendly and organized Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring smooth clinic operations. As a Receptionist, you will be responsible for managing appointments, handling inquiries, and maintaining a welcoming environment. Key Responsibilities: Greet and welcome clients as they arrive at the clinic. Answer phone calls and handle inquiries in a professional manner. Schedule and manage client appointments using our booking system. Maintain accurate and up-to-date client records. Process payments and handle billing inquiries. Assist with administrative tasks such as filing, data entry, and ordering supplies. Ensure the reception area is clean, organized, and inviting. Provide information about our services, products, and promotions. Assist in resolving any client issues or complaints in a timely manner. Qualifications: High school diploma or equivalent; additional education or training in office administration is a plus. Previous experience in a receptionist or customer service role preferred. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in using office equipment and software (e.g., MS Office, booking systems). Professional appearance and demeanor. Ability to work in a fast-paced environment and handle multiple tasks. A positive attitude and a commitment to providing excellent customer service. Benefits: Competitive salary. Ongoing training and professional development opportunities. Friendly and supportive work environment.Discounts on treatments and products. Job Type: Full-time Pay: ₹12,000.00 - ₹22,000.00 per month Schedule: Day shift Application Question(s): Do you have experience in sales or cold calling? Education: Bachelor's (Preferred) Experience: Microsoft Office: 1 year (Preferred) Front desk - Receptionist: 1 year (Required) total work: 1 year (Preferred) Language: English (Required) Work Location: In person Application Deadline: 15/06/2025

We are seeking a talented and passionate Aesthetician to join our dynamic team. The ideal candidate will have a strong background in skincare and a dedication to providing exceptional service. As an Aesthetician, you will be responsible for delivering a variety of skin treatments and ensuring our clients receive the highest standard of care.Key Responsibilities: Perform a range of aesthetic treatments including facials, laser treatments, chemical peels, and other skincare services. Educate clients on skincare routines, products, and post-treatment care. Maintain accurate and detailed client records. Ensure compliance with all healthcare regulations and clinic protocols. Keep up to date with the latest advancements in skincare treatments and products. Provide exceptional customer service and build long-term relationships with clients. Qualifications: Previous experience in a spa or clinic setting preferred. Strong knowledge of skincare products and treatments. Excellent communication and interpersonal skills. Strong attention to detail and a passion for skincare. Ability to work in a fast-paced environment and handle multiple tasks. Professional demeanor and a commitment to client confidentiality. Benefits: Competitive salary and performance-based incentives. Ongoing training and professional development opportunities. Friendly and supportive work environment. Discounts on treatments and products. Job Type: Full-time Pay: ₹17,000.00 - ₹25,000.00 per month Schedule: Day shift Experience: Beauty services: 1 year (Required) total work: 1 year (Preferred) Language: English (Preferred) Work Location: In person Application Deadline: 14/06/2025 Expected Start Date: 15/06/2025

Duties & Responsibilities Client Experience & Front Desk Management Greet and welcome clients with warmth and professionalism, ensuring a luxurious and seamless first impression. Manage daily front desk operations including check-ins, check-outs, and handling inquiries in person, over the phone, or via email. Schedule, confirm, and follow up on client appointments to minimize no-shows and enhance customer satisfaction. Maintain a clean, organized, and visually appealing front desk and reception area at all times. Ensure all waiting areas are well-maintained and stocked with amenities and literature (brochures, water, etc.). Telecalling & Lead Follow-Up Call and follow up with new and existing leads promptly to convert inquiries into bookings. Maintain a lead database and track follow-up schedules, conversions, and reasons for drop-off. Reach out to past clients for re-engagement and upselling of new or relevant services. Business Development & Revenue Growth Assist in planning and executing promotional campaigns, packages, or events to attract new clients. Collaborate with the marketing team (if any) to give input on target audiences and service popularity. Identify opportunities for cross-selling and upselling based on client profiles and service usage. Maintain a monthly target sheet and work towards achieving or exceeding client acquisition and retention goals. Coordination & Operational Oversight Coordinate daily task schedules with doctors, aestheticians, and therapists to ensure punctual and smooth operations. Ensure all treatments start on time and rooms are properly prepared for the next client. Monitor and manage the cleanliness, ambiance, and readiness of treatment areas. Track and report any maintenance issues that need immediate attention. Inventory & Medspa Operations Support Assist in managing inventory for skincare products, consumables, and medicines—alerting the team when stock is low. Maintain accurate logs for product usage, reorder levels, and supplier coordination. Help prepare treatment kits or items required by staff for each procedure as per protocol. Additional Administrative Responsibilities Maintain daily reports on client footfall, revenue, lead conversions, and staff attendance. Handle feedback or concerns from clients gracefully, escalating as necessary to management. Ensure alignment with service protocols, confidentiality, and luxury brand standards at all times. Job Type: Full-time Pay: ₹17,000.00 - ₹30,000.00 per month Schedule: Day shift Education: Bachelor's (Required) Experience: Customer service or Business Development: 1 year (Required) Language: English (Required) Punjabi (Required) Hindi (Required) Work Location: In person

SkinPoetry , a premium medspa where science meets beauty, is looking for a dynamic and driven Client Experience & Sales Manager to lead our front desk, manage day-to-day operations, convert leads into loyal clients, and support team coordination. If you're passionate about beauty, love talking to people, and thrive in a fast-paced environment — we’d love to meet you. Responsibilities Sales & Client Conversion Follow up with warm leads from Instagram, WhatsApp, walk-ins, and referrals Make outbound cold calls to grow our client base Explain treatment benefits, packages, and offers with clarity and warmth Upsell services based on client needs Track conversions, daily bookings, and monthly sales goals Reception & Client Experience Greet clients warmly and create a welcoming, professional atmosphere Handle phone calls, appointments, and payments efficiently Maintain client records and ensure feedback is collected Ensure timely follow-ups post-treatment for client satisfaction Operations & Team Management Coordinate daily therapist and doctor schedules Ensure smooth day-to-day functioning of the clinic Track inventory and supplies for front desk and therapy rooms Lead the front-desk staff and support therapists when needed Share daily performance reports with management Requirements Excellent communication skills in English and Hindi/Punjabi 2+ years experience in a front desk, customer service, or sales role (medspa/clinic/hospitality preferred) Confident in making sales calls and handling objections Proactive, organized, and emotionally intelligent Tech-savvy: knows Google Sheets, basic CRM, WhatsApp Business Professional grooming and presentable at all times Job Type: Full-time Pay: ₹22,000.02 - ₹30,331.85 per month Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Application Question(s): Are you Sales driven? Education: Bachelor's (Preferred) Experience: Sales: 2 years (Preferred) Language: English (Required) Punjabi (Preferred) Hindi (Preferred) Work Location: In person Application Deadline: 25/07/2025 Expected Start Date: 01/08/2025

We are seeking a talented and passionate Aesthetician to join our dynamic team. The ideal candidate will have a strong background in skincare and a dedication to providing exceptional service. As an Aesthetician, you will be responsible for delivering a variety of skin treatments and ensuring our clients receive the highest standard of care.Key Responsibilities: Perform a range of aesthetic treatments including facials, laser treatments, chemical peels, and other skincare services. Educate clients on skincare routines, products, and post-treatment care. Maintain accurate and detailed client records. Ensure compliance with all healthcare regulations and clinic protocols. Keep up to date with the latest advancements in skincare treatments and products. Provide exceptional customer service and build long-term relationships with clients. Qualifications: Previous experience in a spa or clinic setting preferred. Strong knowledge of skincare products and treatments. Excellent communication and interpersonal skills. Strong attention to detail and a passion for skincare. Ability to work in a fast-paced environment and handle multiple tasks. Professional demeanor and a commitment to client confidentiality. Benefits: Competitive salary and performance-based incentives. Ongoing training and professional development opportunities. Friendly and supportive work environment. Discounts on treatments and products. Job Type: Full-time Pay: ₹17,000.00 - ₹25,000.00 per month Experience: total work: 1 year (Preferred) Therapist services: 1 year (Required) Language: English (Preferred) Work Location: In person

We are seeking a talented and passionate Aesthetician to join our dynamic team. The ideal candidate will have a strong background in skincare and a dedication to providing exceptional service. As an Aesthetician, you will be responsible for delivering a variety of skin treatments and ensuring our clients receive the highest standard of care.Key Responsibilities: Perform a range of aesthetic treatments including facials, laser treatments, chemical peels, and other skincare services. Educate clients on skincare routines, products, and post-treatment care. Maintain accurate and detailed client records. Ensure compliance with all healthcare regulations and clinic protocols. Keep up to date with the latest advancements in skincare treatments and products. Provide exceptional customer service and build long-term relationships with clients. Qualifications: Previous experience in a spa or clinic setting preferred. Strong knowledge of skincare products and treatments. Excellent communication and interpersonal skills. Strong attention to detail and a passion for skincare. Ability to work in a fast-paced environment and handle multiple tasks. Professional demeanor and a commitment to client confidentiality. Benefits: Competitive salary and performance-based incentives. Ongoing training and professional development opportunities. Friendly and supportive work environment. Discounts on treatments and products. Job Type: Full-time Pay: ₹17,000.00 - ₹25,000.00 per month Experience: total work: 1 year (Preferred) Therapist services: 1 year (Required) Language: English (Preferred) Work Location: In person