SKIL Travel Pvt Ltd

Assist the Ticketing team in ensuring timely issuance of tickets by adhering to the defined TAT. Process all ticketing requests in compliance with SOPs while diligently identifying, securing and upselling opportunities, such as ancillary services, to drive additional revenue. Roles and Responsibilities- Manage reservations for clients and process ticket payments. Issue/Reissue tickets and boarding passes, and handle booking modifications. Handle client concerns and resolve issues, such as flight delays, cancellations, and missed connections. Build and maintain relationships with corporate clients, understanding their travel needs, and providing personalized service. Maintain accurate records of transactions and client interactions. Ensure compliance with safety and security regulations. Stay updated on industry trends, airline regulations, and travel-related technology to provide the most up-to-date information to clients. Assist clients with visa processing requirements, providing basic knowledge and guidance throughout the application process. Collaborating with team members to enhance the overall ticketing process. Providing excellent customer service in ticket booking and inquiries. Collaborate with the finance department to manage billing, invoicing, and financial reporting for corporate travel accounts. Required skills & Qualifications: Proven experience in corporate travel management, with a strong focus on air ticketing using GDS software (Galileo/Amadeus). Familiarity with visa processing procedures and basic knowledge of visa requirements. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks. Excellent problem-solving abilities and attention to detail. Strong work ethics. Bachelor's degree in Tourism, or a related field, IATA Certification will be an added advantage. Job Types: Full-time, Permanent Pay: ₹250,000.00 - ₹350,000.00 per year Benefits: Health insurance Provident Fund Work from home Schedule: Rotational shift

Assist the Reservations team and Team Leader in ensuring timely hotel bookings by adhering to the defined TAT. Process all bookings in compliance with SOPs while diligently identifying and securing upselling opportunities to drive additional revenue. Roles and Responsibilities- Arrange domestic hotel bookings for corporate clients, ensuring comfort and convenience. Serve as a central point of contact and resource for resolving travel-related inquiries and issues. Conduct thorough research and negotiate with hotels to secure the best rates and services Ensure safe, efficient, and seamless travel operations for all clients. Promptly receive and respond to incoming travel requests with efficiency and accuracy. Negotiate competitive rates with suppliers, provide accurate costing, and showcase excellent product knowledge of domestic destinations. Collaborate with the sales and business development teams to align with client demands and stay updated on product trends. Required skills & Qualifications: Good knowledge of operations, online platform usage and geographical knowledge. Must be team player. Ability to multi-task, prioritize, and manage time effectively. Need to handle corporate clients and sustain existing clients through CRM and engagement. Excellent communication skills. Good knowledge of MS Office. Self-motivated, confident with a pleasant personality. Preferably from Travel / Tourism / Hospitality domain. Experience- 1 to 3 years Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹300,000.00 per year Benefits: Flexible schedule Provident Fund Ability to commute/relocate: Goregaon, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your Current CTC ? What is your Notice Period? Experience: Hotel Reservation: 1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person