Assist the Ticketing team in ensuring timely issuance of tickets by adhering to the defined TAT. Process all ticketing requests in compliance with SOPs while diligently identifying, securing and upselling opportunities, such as ancillary services, to drive additional revenue. Roles and Responsibilities- Manage reservations for clients and process ticket payments. Issue/Reissue tickets and boarding passes, and handle booking modifications. Handle client concerns and resolve issues, such as flight delays, cancellations, and missed connections. Build and maintain relationships with corporate clients, understanding their travel needs, and providing personalized service. Maintain accurate records of transactions and client interactions. Ensure compliance with safety and security regulations. Stay updated on industry trends, airline regulations, and travel-related technology to provide the most up-to-date information to clients. Assist clients with visa processing requirements, providing basic knowledge and guidance throughout the application process. Collaborating with team members to enhance the overall ticketing process. Providing excellent customer service in ticket booking and inquiries. Collaborate with the finance department to manage billing, invoicing, and financial reporting for corporate travel accounts. Required skills & Qualifications: Proven experience in corporate travel management, with a strong focus on air ticketing using GDS software (Galileo/Amadeus). Familiarity with visa processing procedures and basic knowledge of visa requirements. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks. Excellent problem-solving abilities and attention to detail. Strong work ethics. Bachelor's degree in Tourism, or a related field, IATA Certification will be an added advantage. Job Types: Full-time, Permanent Pay: ₹250,000.00 - ₹350,000.00 per year Benefits: Health insurance Provident Fund Work from home Schedule: Rotational shift
Assist the Reservations team and Team Leader in ensuring timely hotel bookings by adhering to the defined TAT. Process all bookings in compliance with SOPs while diligently identifying and securing upselling opportunities to drive additional revenue. Roles and Responsibilities- Arrange domestic hotel bookings for corporate clients, ensuring comfort and convenience. Serve as a central point of contact and resource for resolving travel-related inquiries and issues. Conduct thorough research and negotiate with hotels to secure the best rates and services Ensure safe, efficient, and seamless travel operations for all clients. Promptly receive and respond to incoming travel requests with efficiency and accuracy. Negotiate competitive rates with suppliers, provide accurate costing, and showcase excellent product knowledge of domestic destinations. Collaborate with the sales and business development teams to align with client demands and stay updated on product trends. Required skills & Qualifications: Good knowledge of operations, online platform usage and geographical knowledge. Must be team player. Ability to multi-task, prioritize, and manage time effectively. Need to handle corporate clients and sustain existing clients through CRM and engagement. Excellent communication skills. Good knowledge of MS Office. Self-motivated, confident with a pleasant personality. Preferably from Travel / Tourism / Hospitality domain. Experience- 1 to 3 years Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹300,000.00 per year Benefits: Flexible schedule Provident Fund Ability to commute/relocate: Goregaon, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your Current CTC ? What is your Notice Period? Experience: Hotel Reservation: 1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person
Roles and Responsibilities- Posting Job Openings: Drafting accurate and engaging job descriptions, posting them across various job portals, professional networks, and social media platforms to attract qualified candidates. Screening Resumes: Reviewing incoming applications to shortlist candidates based on role requirements, skills, and experience, ensuring alignment with the organization’s needs. Conducting Interviews: Coordinating and scheduling interviews with shortlisted candidates, conducting preliminary screening calls or assessments, and facilitating interview rounds with hiring managers. Manage the onboarding process, ensuring new employees are properly inducted and integrated into the organization. Maintain accurate and up-to-date employee records, ensuring confidentiality and compliance with legal requirements. Support the development and execution of employee engagement initiatives, including surveys, events, and team-building activities. Help foster a positive work environment and improve employee morale and retention. Ensure HR policies and procedures are communicated and followed within the organization. Coordinate employee training and development programs, maintain records of training and certifications. Conduct research to identify new markets and client needs, staying ahead of industry trends and adapting strategies accordingly. Assist in analyzing data to improve HR processes and programs. Participate in HR initiatives, such as wellness programs, employee satisfaction surveys, and team-building activities. Required skills & Qualifications: Proficient in recruitment, onboarding, employee engagement. Strong communication skills. Strong organizational, problem-solving, and research skills. Knowledgeable in HR software and MS Office. Quick decision-making skills. A keen eye on details for accuracy. Strong work ethics. Strong interpersonal skills and the ability to maintain confidentiality. Bachelor’s degree in HR or related field. Experience- 2 to 4 years Job Types: Full-time, Permanent Pay: ₹350,000.00 - ₹500,000.00 per year Benefits: Health insurance Provident Fund Work Location: In person
Generating invoices, maintaining accurate billing records, addressing customer inquiries, and ensuring timely payments. The ideal candidate will have strong analytical skills, the ability to manage deadlines, and a commitment to accuracy. Roles and Responsibilities- Generate and issue accurate invoices to clients/customers based on contracts, orders, or usage. Verify billing data for accuracy and completeness before issuing invoices. Maintain and update billing records and customer accounts in the financial system. Monitor recurring billing schedules to ensure timely invoicing. Address customer inquiries related to billing discrepancies and resolve disputes professionally. Provide detailed billing statements or reports upon customer request. Ensure proper allocation of payments to customer accounts and invoices. Prepare and present regular billing reports, including revenue, outstanding payments, and billing trends. Identify and rectify any inconsistencies or errors in billing processes. Required Skills & Qualifications: Bachelor’s degree in Accounting, Finance, or related field. Experience in Travel Industry. Proficiency in accounting software and MS Office. Strong attention to detail, communication, and organizational skills. Experience- 1 to 4 years Job Type: Full-time Pay: ₹22,000.00 - ₹26,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Assist the Reservations team and Team Leader in ensuring timely hotel bookings by adhering to the defined TAT. Process all bookings in compliance with SOPs while diligently identifying and securing upselling opportunities to drive additional revenue. Roles and Responsibilities- Arrange domestic hotel bookings for corporate clients, ensuring comfort and convenience. Serve as a central point of contact and resource for resolving travel-related inquiries and issues. Conduct thorough research and negotiate with hotels to secure the best rates and services. Ensure safe, efficient, and seamless travel operations for all clients. Promptly receive and respond to incoming travel requests with efficiency and accuracy. Negotiate competitive rates with suppliers, provide accurate costing, and showcase excellent product knowledge of domestic destinations. Collaborate with the sales and business development teams to align with client demands and stay updated on product trends. Required skills & Qualifications: Good knowledge of operations, online platform usage and geographical knowledge. Must be team player. Ability to multi-task, prioritize, and manage time effectively. Need to handle corporate clients and sustain existing clients through CRM and engagement. Excellent communication skills. Good knowledge of MS Office. Self-motivated, confident with a pleasant personality. Preferably from Travel / Tourism / Hospitality domain. Experience- 1 to 3 years Job Types: Full-time, Permanent Pay: ₹250,000.00 - ₹360,000.00 per year Benefits: Flexible schedule Provident Fund Ability to commute/relocate: Goregaon, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your Current CTC ? What is your Notice Period? Experience: Hotel Reservation: 1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person
Job Summary: The Cabs Operations Executive will be responsible for handling client communications through email, managing booking requests, and ensuring smooth coordination of all related processes. The role requires strong written communication skills, attention to detail, and proficiency in handling Indecab software. Roles and Responsibilities: Manage and respond to client emails promptly and professionally. Attend to client queries, requests, and concerns with accuracy and empathy. Process bookings using Indecab software and ensure timely confirmations. Coordinate with internal teams to ensure seamless service delivery and booking accuracy. Skills and Qualifications: Graduate in any discipline. Excellent written and verbal communication skills. Experience in Indecab software Strong attention to detail and time management skills. Language - English & hindi Prior experience in Car Rental industry. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Application Question(s): Do you have experience using Indecab Software? Work Location: In person
Job Summary: The Cabs Operations Executive will be responsible for handling client communications through email, managing booking requests, and ensuring smooth coordination of all related processes. The role requires strong written communication skills, attention to detail, and proficiency in handling Indecab software. Roles and Responsibilities: Manage and respond to client emails promptly and professionally. Attend to client queries, requests, and concerns with accuracy and empathy. Process bookings using Indecab software and ensure timely confirmations. Coordinate with internal teams to ensure seamless service delivery and booking accuracy. Skills and Qualifications: Graduate in any discipline. Excellent written and verbal communication skills. Experience in Indecab software Strong attention to detail and time management skills. Language - English & hindi Prior experience in Car Rental industry. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Application Question(s): Do you have experience using Indecab Software? Work Location: In person