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Domain Support Specialist - RAN Ericsson

1.0 - 5.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Join our Team About this opportunity: The L3 RAN Level Assurance Engineer is responsible for 2nd-level assurance and fault management across RAN technologies (2G/3G/4G/5G). The role focuses on triaging and resolving jeopardy alerts and customer-impacting faults within defined SLAs/WLAs, coordinating with field operations, L2/L3 teams, vendors and customers, and maintaining high operational standards in a 24x7 environment. What you will do: Monitor, triage and resolve jeopardy alerts and fault tickets within SLA/WLA targets. Perform initial ticket triage: analyse fault tickets, determine root cause where possible, and route accurately to L2/L3 or external vendors with clear instructions. Main...

Posted 2 months ago

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