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5.0 - 10.0 years
10 - 20 Lacs
noida, hyderabad, pune
Work from Office
Troubleshoot Avaya telephony systems including CM, SM, AES, SBC, EPM, POM, CMS and Messaging. Analyze call flows, traces, and logs for diagnosing issues. Resolve issues related to SIP, H.323, PRI, and VoIP call failures.
Posted 15 hours ago
7.0 - 11.0 years
0 Lacs
haryana
On-site
Role Overview: You have over 7 years of hands-on VoIP engineering experience, with a specialization in carrier SIP trunking and interoperability. Your expertise lies in SIP signaling, SDP negotiation, RTP/RTCP, and SIP headers. You excel in troubleshooting complex SIP interoperability issues across various carrier platforms and SBCs. Your strong experience with Session Border Controllers (SBCs) and SIP proxies like Ribbon, AudioCodes, Oracle/Acme Packet, OpenSIPS, Kamailio, etc., sets you apart. Proficiency in diagnostic tools such as Wireshark, sngrep, Homer/HEP, SIPp, Empirix, coupled with solid networking knowledge and Linux administration skills, is your forte. Your excellent written and...
Posted 5 days ago
7.0 - 12.0 years
6 - 15 Lacs
pune
Work from Office
Job Description of Tier 2 Telephony Engineer ABOUT THE PATHWAY GROUP: Pathway has been a pioneer in IT Managed Services. Starting out as one of the first ISPs in Canada in 1995, we are now a leading Canadian technology management firm with a global reach. Our clients rely on us as their sole source for high-quality IT solutions from hybrid cloud services to service desk, telephony and security. We were the first company in Canada to construct a Tier III certified data center and maintain a complete set of certifications including SOC 2 Type II, PCI, and ISO 27001. Pathway employs over 120 trained and qualified staff across four offices in Canada and overseas and continues to grow rapidly Net...
Posted 6 days ago
0.0 - 2.0 years
2 - 3 Lacs
chennai, gurugram
Work from Office
Key Responsibilities Assist in configuring Cisco CUCM (device pools, DNs, partitions, CSS, dial plans) Support SIP trunks, CUBE, and voice gateway (H.323/SIP/MGCP) setups Work on VoIP/SIP call flows, RTP analysis, and codec configurations Assist with Unity Connection (users, call handlers) Participate in lab setups, system builds, migrations, and integrations Use Wireshark/RTMT for basic SIP/RTP troubleshooting Prepare simple technical documentation as needed. Required Skills Training or certification in CCNA Voice / CCNA Collaboration. Strong understanding of VoIP, SIP, RTP, codecs, and dial plans. Networking fundamentals: VLANs, DHCP Option 150, DNS, basic QoS. Exposure to CUCM, CUBE, Unit...
Posted 1 week ago
7.0 - 12.0 years
15 - 30 Lacs
bengaluru
Remote
Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the globe, we service some of the worlds most successful Fortune 500 and Fortune 1000 companies. The Sr. Cisco Solutions Engineer supports implementation, configuration, and operations of Cisco UC and Collaboration solutions, focusing on day-to-day support and solution enhancements. The role requires continuous learning of collaboration technologi...
Posted 1 week ago
10.0 - 15.0 years
15 - 30 Lacs
gurugram
Hybrid
Experience Required: Technical Expertise Extensive experience with Genesys Cloud architect flow design and build across Voice, Email and Messaging channels. Proven track record in developing APIs for seamless integration of third-party tools and services. REST API / Web services experience Detailed knowledge of IP Telephony: Genesys Cloud Edge Devices and SIP Trunking. Ability to diagnose and resolve complex technical issues including analysing SIP traces. Knowledge of Terraform and Genesys CX as Code Knowledge and experience with CI/CD pipelines, such as Azure DevOps. Modern Contact Centre Skills: Experience with omnichannel contact centre solutions Knowledge of AI and automation capabiliti...
Posted 2 weeks ago
1.0 - 3.0 years
5 - 8 Lacs
chennai, gurugram
Work from Office
Notice Period : Immediate joiners preferred Job Responsibilities: Monitor and maintain the hosted network and UC environment. Handle MACD (Moves, Adds, Changes, Deletions) requests. Manage and resolve support tickets within SLAs. Perform basic troubleshooting for voice, data, and UC systems. Escalate complex issues to senior engineers when required. Apply firmware updates and assist with scheduled network upgrades. Investigate and resolve network and UC-related faults. Provide reports on network performance and status. Assist in setting up and maintaining network and UC infrastructure. Work on basic configurations and troubleshooting of Voice Gateways, Cisco Call Manager, and Cisco Unity. Mo...
Posted 3 weeks ago
2.0 - 6.0 years
4 - 5 Lacs
thane, navi mumbai, mumbai (all areas)
Work from Office
Act as the first point of contact for telecoms support via phone, email, or ticketing tool. Install, configure, and manage IP-PBX systems (Matrix, FreePBX, ComXchange). Set up and maintain SIP trunks, call routing, dial plans, IVR systems, hunt Required Candidate profile 2–6 years of hands-on experience in VoIP administration, telecom engineering, or unified communications (preferably for MSPs or hospitality clients). Strong experience with one or more PBX systems
Posted 3 weeks ago
5.0 - 10.0 years
10 - 20 Lacs
pune
Work from Office
Troubleshoot Avaya telephony systems including CM, SM, AES, SBC, EPM,POM,CMS and Messaging. Analyze call flows, traces, and logs for diagnosing issues. Resolve issues related to SIP, H.323, PRI, and VoIP call failures.
Posted 1 month ago
7.0 - 12.0 years
5 - 9 Lacs
gurugram
Work from Office
About The Role 7+ years of hands-on VoIP engineering experience, with a strong focus on carrier SIP trunking and interoperability. Expert-level knowledge of SIP signaling (INVITE, BYE, REGISTER, re-INVITE, UPDATE, PRACK, REFER, etc.), SDP negotiation, RTP/RTCP, and SIP headers. Proven ability to troubleshoot complex SIP interoperability issues across different carrier platforms and SBCs.Strong experience with Session Border Controllers (SBCs) and SIP proxies (e.g., Ribbon, AudioCodes, Oracle/Acme Packet, OpenSIPS,Kamailio, etc.). Proficiency with diagnostic toolsWireshark, sngrep, Homer/HEP, SIPp, Empirix, etc. Solid networking knowledgeIP, DNS, subnetting, VLANs, routing protocols. Strong L...
Posted 1 month ago
1.0 - 5.0 years
4 - 6 Lacs
gurugram
Work from Office
Position: UC Engineer Location : Gurugram (Work from Office) Experience : Minimum 6 months Shift : As per project requirement Notice Period: Immediate joiners preferred Job Responsibilities: Monitor and maintain the hosted network and UC environment. Handle MACD (Moves, Adds, Changes, Deletions) requests. Manage and resolve support tickets within SLAs. Perform basic troubleshooting for voice, data, and UC systems. Escalate complex issues to senior engineers when required. Apply firmware updates and assist with scheduled network upgrades. Investigate and resolve network and UC-related faults. Provide reports on network performance and status. Assist in setting up and maintaining network and U...
Posted 1 month ago
5.0 - 7.0 years
5 - 9 Lacs
bengaluru
Work from Office
Voice Support Engineer L2 (Level 2 Support) Role Overview The Voice Support Engineer (L2) is responsible for the management, operation, and optimization of global enterprise voice infrastructure. This role ensures high availability, security, and compliance of voice services, supporting business continuity and seamless collaboration across global sites. Key Responsibilities 1. Design & Implementation - Maintain and enhance enterprise voice systems, including VoIP, SIP, and AudioCodes SBCs integrated with Microsoft Teams. - Lead provisioning, configuration, and troubleshooting of: - Voice circuits (Analog, TDM, DID, VoIP/SIP trunks) - Telephony devices and components - Develop and maintain: -...
Posted 1 month ago
7.0 - 12.0 years
20 - 35 Lacs
gurugram
Remote
-Genesys Cloud expert -Architect flow design, Genesys Contact Centre, analysing SIP traces. CI/CD pipelines, such as Azure DevOps,Genesys CX as Code -Any genesys certification (MANDATORY) Contact- shantha@yeslandmark.com 7731036846 Perks and benefits Joining bonus, insurance , ESOP, Maternity Leaves
Posted 1 month ago
5.0 - 10.0 years
20 - 35 Lacs
gurugram
Remote
-Genesys Cloud expert -Architect flow design, SIP/Telephony, API integration, AI & automation -Skills in omnichannel, Terraform & cloud security. -Any genesys certification (MANDATORY) Contact- ashi@yeslandmark.com +91 9120205383 Perks and benefits Joining bonus, insurance , ESOP, Maternity Leaves
Posted 1 month ago
4.0 - 8.0 years
5 - 9 Lacs
gurugram
Work from Office
About The Role 7+ years of hands-on VoIP engineering experience, with a strong focus on carrier SIP trunking and interoperability. Expert-level knowledge of SIP signaling (INVITE, BYE, REGISTER, re-INVITE, UPDATE, PRACK, REFER, etc.), SDP negotiation, RTP/RTCP, and SIP headers. Proven ability to troubleshoot complex SIP interoperability issues across different carrier platforms and SBCs.Strong experience with Session Border Controllers (SBCs) and SIP proxies (e.g., Ribbon, AudioCodes, Oracle/Acme Packet, OpenSIPS,Kamailio, etc.). Proficiency with diagnostic toolsWireshark, sngrep, Homer/HEP, SIPp, Empirix, etc. Solid networking knowledgeIP, DNS, subnetting, VLANs, routing protocols. Strong L...
Posted 1 month ago
6.0 - 11.0 years
10 - 20 Lacs
pune
Work from Office
Looking for Sr. Technical Support Engineer with required skills: Cisco Voice, CUCM, SIP, Ribbon, SBC, Cube. Candidates must have experience in Cisco Voice, CUCM, SIP.
Posted 1 month ago
7.0 - 11.0 years
0 Lacs
pune, maharashtra
On-site
You have over 7 years of hands-on VoIP engineering experience, focusing mainly on carrier SIP trunking and interoperability. Your expertise lies in SIP signaling (INVITE, BYE, REGISTER, re-INVITE, UPDATE, PRACK, REFER, etc.), SDP negotiation, RTP/RTCP, and SIP headers. You should have a proven track record of troubleshooting complex SIP interoperability issues across different carrier platforms and SBCs. Your experience should also include working with Session Border Controllers (SBCs) and SIP proxies such as Ribbon, AudioCodes, Oracle/Acme Packet, OpenSIPS, Kamailio, etc. Proficiency in using diagnostic tools like Wireshark, sngrep, Homer/HEP, SIPp, Empirix, etc., is essential. Additionally...
Posted 2 months ago
6.0 - 11.0 years
10 - 20 Lacs
pune
Work from Office
Looking for Sr. Technical Support Engineer with required skills: Cisco Voice, CUCM, SIP, Ribbon, SBC, Cube. Candidates must have experience in Cisco Voice, CUCM, SIP.
Posted 2 months ago
5.0 - 10.0 years
5 - 15 Lacs
hyderabad
Remote
VoIP & Telecom Developer (Asterisk/Vicibox/SIP) Company: Universal Response Systems (URS) Location: India (Remote) Department: Engineering Software & QA Software Development Employment Type: Full-Time, Permanent Role Summary URS is building a cloud-hosted, open-source telecom stack from scratch to replace third-party dialers. We need a hands-on VoIP & Dialer Engineer who can architect, build, and ship the entire platform end-to-end: Asterisk/Vicibox dialer, SIP edge, multi-carrier routing, SMS/RVM, APIs, observability, and security. You build it; we’ll operate it day-to-day. Strong growth path to Technical Head as we scale. What You’ll Build & Own Core dialer: Stand up Asterisk/Vicibox/Vicid...
Posted 2 months ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As an Oracle SBC Engineer, your role involves installing, configuring, and maintaining Oracle SBC devices to ensure secure and seamless VoIP communication across enterprise networks. You will manage SIP trunking, call routing, and protocol interworking using Oracle SBC solutions. Monitoring and troubleshooting SBC performance, network connectivity, and call quality issues will be crucial tasks. Collaborating with network, telecom, and security teams to implement SBC-related policies and optimize system performance is a key responsibility. Regular firmware and software upgrades on Oracle SBC appliances must be performed to ensure system stability and security compliance. Capacity planning and...
Posted 2 months ago
5.0 - 10.0 years
5 - 15 Lacs
hyderabad
Remote
VoIP & Telecom Developer (Asterisk/Vicibox/SIP) Company: Universal Response Systems (URS) Location: India (Remote) Department: Engineering Software & QA Software Development Employment Type: Full-Time, Permanent Role Summary URS is building a cloud-hosted, open-source telecom stack from scratch to replace third-party dialers. We need a hands-on VoIP & Dialer Engineer who can architect, build, and ship the entire platform end-to-end: Asterisk/Vicibox dialer, SIP edge, multi-carrier routing, SMS/RVM, APIs, observability, and security. You build it; we’ll operate it day-to-day. Strong growth path to Technical Head as we scale. What You’ll Build & Own Core dialer: Stand up Asterisk/Vicibox/Vicid...
Posted 2 months ago
5.0 - 15.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Network & Security Architect at our company, you will be responsible for designing, implementing, and managing enterprise-wide network and security infrastructure across hybrid on-premises and cloud environments. Your role will involve deep expertise in routing, switching, security, firewall technologies, and unified communications. **Key Responsibilities:** - **Network Architecture & Design:** - LAN, WAN, WLAN, Data Center, SDN, NFV, Cisco SD-WAN, Aruba networking. - **Security Architecture:** - NGFW, WAF, IDS/IPS, VPN, ZTNA, segmentation, incident response. - **Cloud Network Integration:** - AWS, Azure, GCP VPC, VNets, inter-cloud connectivity, CASB, workload protection. - **Unified C...
Posted 2 months ago
6.0 - 10.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Senior Full-Stack Python Developer at Zudu AI, you will play a pivotal role in leading the development of backend systems focusing on real-time communication and chatbot technologies. Your responsibilities will include developing, maintaining, and optimizing robust backend systems using Python and FastAPI. You will also be tasked with implementing and managing real-time communication protocols such as WebRTC, WebSockets, and SIP trunking, as well as integrating chatbot and conversational AI applications leveraging technologies like Pipecat and Likeit. Collaborating with front-end developers, DevOps, and product teams will be essential to deliver scalable, reliable, and production-ready ...
Posted 2 months ago
1.0 - 3.0 years
0 - 0 Lacs
pune
On-site
Job Title: Voice/VOIP/NOC Engineer Job Category: IT Services Telecom Job Type: Full Time Job Location: Pune Years of Experience: 1 to 3 Years JD for Voice NOC & Technical Assistance Center (VOIP-Telecom) Roles & Responsibilities This role requires expertise in technologies like Cisco Unified Communications Manager(CUCM),S IP/SS7protocols, telecom equipment (like SBCs and NGN),and handling escalations for complex issues related to VoIP services ,toll free numbers, and various carrier/vendor issues. Provide end-to-end support for telecom services, from ticket creation to issue resolution. Support and manage commercial voice services, including Hosted PBX, SIP Trunking, PRI, Toll-Free Services,...
Posted 2 months ago
7.0 - 11.0 years
0 Lacs
haryana
On-site
As a VoIP Engineer with 7+ years of experience, your role will involve a strong focus on carrier SIP trunking and interoperability. You are expected to have expert-level knowledge of SIP signaling such as INVITE, BYE, REGISTER, re-INVITE, UPDATE, PRACK, REFER, etc. Additionally, you should be well-versed in SDP negotiation, RTP/RTCP, and SIP headers. Your proven ability to troubleshoot complex SIP interoperability issues across different carrier platforms and SBCs will be crucial in this role. Key Responsibilities: - Hands-on experience with Session Border Controllers (SBCs) and SIP proxies like Ribbon, AudioCodes, Oracle/Acme Packet, OpenSIPS, Kamailio, etc. - Proficiency in using diagnosti...
Posted 2 months ago
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