Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

SIP Developer Mobile Programming

7.0 - 12.0 years

15 - 20 Lacs

bengaluru

Remote

Role- SIP Developer Location- Remote Mandatory Skills & Responsibilities: Strong experience with SIP protocol (INVITE, ACK, BYE, REGISTER, REFER, OPTIONS, etc.) Practical experience with SIPREC for recording VoIP calls. Solid development skills in JavaScript (Node.js) . Experience with SIP Servers (FreeSWITCH, Asterisk, Kamailio, OpenSIPS). Knowledge of WebRTC, RTP streams, VoIP media handling . Building and consuming RESTful APIs . Strong understanding of networking basics (UDP, TCP, NAT traversal, STUN/TURN) . Ability to troubleshoot SIP signaling and media flow issues. Experience with Media Servers (Janus, Kurento, Mediasoup) . Hands-on with Cloud Telephony Platforms (Twilio, Genesys Cloud, Amazon Chime SDK) . Knowledge of SBCs, SIP trunking, VoIP security (TLS, SRTP) . Experience with Docker, Kubernetes .

Posted 6 days ago

Apply

Genesys On Prem Optum

10.0 - 15.0 years

18 - 33 Lacs

gurugram, chennai, bengaluru

Work from Office

Shift Time : 2:30 PM -1:00 AM Location : Gurugram/Chennai/Bengaluru Responsibilities : - SME Level Expertise , Product level knowledge on Genesys OnPrem// Amazon Connect - Innovation mindset - Provide support for P1 and P2 issues - Communication and Outage Management - Work with Optum SMEs and Developers to identify and fix the issues identified in P1 and P2 tickets - Genesys L3 Level Support - Work with L2 resources to get the RCA for P1 and P2 issues - Update KT for any new Issues and set up process to proactive alert and fix for issues - Mentor L1 and L2 team for any issues that they need help and guidance - Identify any potential issues in platform and propose the fix/solution with team. - Monitor the Changes scheduled and look for any potential impact which could be caused. - Monitor the new Hotfix and Release of Genesys products and recommend the upgrade Provide Level 3 support for Genesys On-Prem components. Troubleshoot and resolve issues related to: SIP Server Orchestration Server Rules Engine GRAT (Genesys Rules Authoring Tool) Perform root cause analysis and implement long-term fixes. Collaborate with DevOps, Infrastructure, and Application teams. Maintain detailed documentation of incidents, resolutions, and SOPs. Participate in on-call rotation and incident response. Functionality and Troubleshooting Areas - SIP Cluster, SIP - ORS, URS, Composer, SCXML - WWE, WDE - CHAT, GMS - GRE, GRAT - Knowledge on Splunk for Alerting & Monitoring.

Posted 1 week ago

Apply

Genesys Engineer (Immediate joiner) Selective Global Search

4.0 - 9.0 years

6 - 14 Lacs

Bengaluru

Work from Office

Job Description Location:- Bangalore Skill sets - Mandatory: Preferable/Optional: Installation and Troubleshooting experience on Genesys Engage Framework,Routing and Realtime/Historical Reporting components (version 9.x/8.x) Installation & Troubleshooting experience on Genesys Digital Should have strong experience in troubleshooting all layers of Genesys Solution includes Genesys SIP Server, Pulse, URS/ORS, MCP, RM, OCS and Historical Reporting Layer (GIM). Should have experience in Log reading using Kazimir, Myzamir etc. Should be responsible for Requirement gathering, Implementing, preparing Test Plans for SIT and UAT. Experience in Genesys Cloud will be an added advantage. Experience in Genesys Engage to Genesys Cloud migrations. - SQL Query and scripting, knowledge on any other Databases and scripting knpowledge Job Roles and Responsibilities: Installation and Troubleshooting experience on Genesys Engage Framework, Routing and Realtime/Historical Reporting components (version 9.x/8.x) Installation & Troubleshooting experience on Genesys Digital Should have strong experience in troubleshooting all layers of Genesys Solution includes Genesys SIP Server, Pulse, URS/ORS, MCP, RM, OCS and Historical Reporting Layer (GIM). Should have experience in Log reading using Kazimir, Myzamir etc. Should be responsible for Requirement gathering, Implementing, preparing Test Plans for SIT and UAT. Experience in Genesys Cloud will be an added advantage. Experience in Genesys Engage to Genesys Cloud migrations Please confirm your interest.

Posted 2 months ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.