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7.0 - 12.0 years
15 - 20 Lacs
bengaluru
Remote
Role- SIP Developer Location- Remote Mandatory Skills & Responsibilities: Strong experience with SIP protocol (INVITE, ACK, BYE, REGISTER, REFER, OPTIONS, etc.) Practical experience with SIPREC for recording VoIP calls. Solid development skills in JavaScript (Node.js) . Experience with SIP Servers (FreeSWITCH, Asterisk, Kamailio, OpenSIPS). Knowledge of WebRTC, RTP streams, VoIP media handling . Building and consuming RESTful APIs . Strong understanding of networking basics (UDP, TCP, NAT traversal, STUN/TURN) . Ability to troubleshoot SIP signaling and media flow issues. Experience with Media Servers (Janus, Kurento, Mediasoup) . Hands-on with Cloud Telephony Platforms (Twilio, Genesys Clou...
Posted 1 month ago
10.0 - 15.0 years
18 - 33 Lacs
gurugram, chennai, bengaluru
Work from Office
Shift Time : 2:30 PM -1:00 AM Location : Gurugram/Chennai/Bengaluru Responsibilities : - SME Level Expertise , Product level knowledge on Genesys OnPrem// Amazon Connect - Innovation mindset - Provide support for P1 and P2 issues - Communication and Outage Management - Work with Optum SMEs and Developers to identify and fix the issues identified in P1 and P2 tickets - Genesys L3 Level Support - Work with L2 resources to get the RCA for P1 and P2 issues - Update KT for any new Issues and set up process to proactive alert and fix for issues - Mentor L1 and L2 team for any issues that they need help and guidance - Identify any potential issues in platform and propose the fix/solution with team....
Posted 2 months ago
4.0 - 9.0 years
6 - 14 Lacs
Bengaluru
Work from Office
Job Description Location:- Bangalore Skill sets - Mandatory: Preferable/Optional: Installation and Troubleshooting experience on Genesys Engage Framework,Routing and Realtime/Historical Reporting components (version 9.x/8.x) Installation & Troubleshooting experience on Genesys Digital Should have strong experience in troubleshooting all layers of Genesys Solution includes Genesys SIP Server, Pulse, URS/ORS, MCP, RM, OCS and Historical Reporting Layer (GIM). Should have experience in Log reading using Kazimir, Myzamir etc. Should be responsible for Requirement gathering, Implementing, preparing Test Plans for SIT and UAT. Experience in Genesys Cloud will be an added advantage. Experience in G...
Posted 3 months ago
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