Skill required: Global V&A - Procurement Operations Designation: PPSM Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Responsible for managing various projects, planning, execution, and Post Merger Integration for Accentures acquired companies, this includes systems configuration, request to pay activities, policies, and processes. In this capacity, the individual will coordinate the evaluation of a target companys suppliers portfolio, collaborating with clients and offshore payables support teams to ensure all service objectives are met within required timeframes and in accordance with the internal compliance and policies.In this role, the individual will assure the integration and setup of the acquired companys suppliers to secure ongoing payments after cutover date. They will also ensure the new Accenture personnel understand and comply with Accenture Procurements Policies, Processes and Procedures and the usage of standards approved channels and tools by providing required training and pre/post integration support. What are we looking for Fluent in EnglishMinimum 3 years of experience in P2P, Finance, CMR or SAP/AribaMinimum 2 years of experience in Project Management Roles and Responsibilities: Role :Project ManagementFlexible scheduleAttention to detail.Process improvement. Strong written and verbal communication skillsWell organized.CollaborativeGood to have:Presentation Skills3rd language Qualification Any Graduation

Job Title APAC Finance FBM Senior Manager Management Level :06- Senior Manager Location:Bangalore Must have skills: Finance |Revenue| Forecasting | Finance Advisory Good to have skills: Excel, Powerpoint Job Summary : The Market Unit FBM SM a key role in the Finance organization providing data-led insights to advise senior business leaders. They also play a critical role in managing the day-to-day finance operations working closely with business. Roles & Responsibilities: Trusted business advisor to all key stakeholders (CFO, CEO, DOO, Sales Lead) preparing financial and investment analysis into regular monthly business reviews and other strategic meetings as required. Provide business insight and analysis of the local P&L and trends using internal analytics tools to provide recommendations to drive actions. Lead regular forecasting and reporting activities both backward and forward looking, assist Controllership with audit enquiries, ensure compliance to internal policies and US GAAP and highlight risks as required. Effective co-ordination across Accenture including other finance functions, Sales, HR, Quality and Risk, Business Leaders and Business Operations. Transformation champion in the ever-changing technology landscape, as well as coaching the finance teams and business stakeholders. Work alongside other finance functions to ensure timely collection of invoices and proactively manage working capital. Occasionally represent the finance function in new deal approvals, working alongside sales and pricing teams to assess the risk and financials of opportunities. Be a role model and face of finance for the local and global finance teams; support with coaching and mentoring, instill a sense of community and drive best practices amongst the finance workforce. Professional & Technical Skills: 10+ years in similar Finance roles (preferably, P&L management, planning and forecasting, corporate development/transaction services, finance advisory roles). Proficient in Microsoft applications (Excel, PowerPoint) Additional Information: About Our Company | AccentureQualification Experience: 10+ years in similar Finance roles (preferably, P&L management, planning and forecasting, corporate development/transaction services, finance advisory roles). Educational Qualification: Undergraduate degree in Finance / Accounting. Professional accounting qualification preferred.

Job Requirements Job Requirements Role/ Job Title: Relationship Manager - Current Account Function/ Department: Branch Banking Job Purpose The role includes managing assigned client portfolio to ensure superior service delivery leading to cross sell. It would include CASA Build up as per branch targets, improving product holding per customer through cross sell of all banking products, acquiring new clients and managing the walk-in clients. The role entails managing all cash, routine transactions for bank customers including fund transfer, accepting deposits & withdrawals, and managing deliverables. Roles & Responsibilities CASA values build up and new client acquisition. Ensure effective client engagement leading to cross sell. Increase in 'Product holding per customer' within mapped portfolio. Ensure all the clients engaged are profiled and presented with suitable banking products. Be solution oriented and ensure effective on-boarding on Mobile/Net Banking, Bill Pay, SIP, Insurance & Investment solutions, Retail and SME Loans and relevant banking programs. Ensure monthly operating plan is met to improve scorecard and decile rankings. Coordinate with respective relationship managers for closure of business loans, working capital, POS, CMS, trade transactions generated through client engagement. Responsible for creating a customer-focused approach for quick resolution of all queries and complaints to achieve NPS benchmarks. Custodian of the branch vault, manage vault limits, cash, and non-cash transactions. Ensure Nil instances of cash shortage or excess at teller counter. Updating the key registers regularly and reviewing branch reports like end of day (EOD) cash position report LTR, Instruments issued etc. Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable, reconciliation and maintenance of suspense accounts register as per the required format. Ensure strict adherence to the bank policies and compliance. Secondary Responsibilities Perform audit and ensure compliance to internal and external regulations and guidelines. Provide best in-class customer service to all clients to become their primary banker. Education Qualification Graduation: Any Post-graduation: Any Show more Show less

Job Title - GN - SONG - Service - CX - Speech Analytics Manager Management Level :07 - Manager Location:Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills: : Deep-dive into architecting, designing, and implementing speech analytics solutions like Nexidia, Verint, Callminer, Genesys Interaction Analytics etc. Job Summary : As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. Roles & Responsibilities: Apply existing experience across speech analytics:Deep-dive into architecting, designing, and implementing speech analytics solutions like Nexidia, Verint, Callminer, Genesys Interaction Analytics etc. Use enabling speech and text analysis solutions:Practically apply creation of business rules, query definitions and query writing. Deploy analytics software packages:Apply experience in using Verint, Nexidia and Call miner and speech and text analytics platforms. Define customer experience solutions and business cases:Work on gap analysis, design and implementation and project management of solution deployment. Professional & Technical Skills: A strong and well-established record of accomplishment in designing and delivering speech analytics solutions and platforms Experience in contact center operations including operational and performance excellence Prepare the power point readouts with analysis to the clients. Additional Information: An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Our Company | Accenture Qualification Experience: 12-14Years Educational Qualification: Any Degree

Job Description: The Challenge Today, people all over the world are connected. All day, every day. At CM.com we firmly believe that technology exists to enhance people’s lives. We enable our customers to be part of those lives. Constantly searching for ways to better connect people with each other is what drives us. To help us achieve this mission we are looking for an enthusiastic software engineer intern to be part of our R&D hub in India. As a software engineer intern at our India office in Bangalore, you will be part of the marketplace team that takes the product from a Proof of Concept phase, to the market and to a mature product. The result will be that the product is a mission critical integration into the marketplace. At CM.com we have over 300 people working in our R&D department divided over 25+ agile teams. The product Many of our Payments, Messaging or SaaS products require integrations with external platforms (like Salesforce or Microsoft Dynamics) to truly maximize the value that our customers get out of their product. From Conversational A.I. Chatbots that communicate with ERPs, to a contact center application getting data from an order system, to CRMs that post records to our Customer Data Platform. To avoid a complex web of point solutions, we are launching a new product: CM Marketplace. External platforms integrate with CM Marketplace once, after which the data contracts, authentication and authorization automatically cascade to multiple CM products. Requirements: What You Offer You are a graduate student in computer science / IT. Available per 1st of July 2025 Availability: 5 days per week Located in travel distance from our office in Bengaluru; You are enthusiastic and passionate about developing high-quality code You have a basic understanding of development concepts and technologies. As a person You have a problem-solving mindset and continuously looking for improvements; You have can-do mentality and are a self-starter; You are flexible and like working in a changing organization. What CM Offers A challenging internship within an innovative and international fast-growing tech company; An excellent allowance and laptop; Awarded to be a Great Place to Work 2022 by CM.com employees; Mentorship of or our experienced software engineers within a helpful environment; Plenty of opportunity for personal and professional growth through courses and training, by among others the CM Academy; CM.com As a Company CM.com is a listed company (Euronext Amsterdam: CMCOM) and provides Conversational Commerce services from its cloud platform that connects enterprises and brands to the mobile phones of billions of consumers worldwide. Conversational Commerce is the convergence of messaging and payments. We provide messaging and voice channels, such as SMS, Over The Top (OTT) (e.g. WhatsApp Business, Apple Business Chat, Google RCS, Facebook Messenger, and Viber), Voice API and SIP. These messaging channels can be combined with cloud platform features, like Ticketing, eSignature, Customer Contact, identity services and a Customer Data Platform. CM.com has over 750 employees and has offices globally. The CM.com India office is in Bangalore and its headquarters is in Breda. The platform of CM.com delivers fully integrated solutions, based on a privately owned cloud and 100% in-house developed software. By doing so, CM.com can guarantee scalability, time-to market and, global redundancy and delivery. Apply now and ‘Start the Conversation’ Are you the candidate we are looking for? Please apply via our company website with your CV and why you like to do your internship with us! We look forward to hearing from you. Show more Show less

Project Role : Business Function Implement Practitioner Project Role Description : Support the implementation of activities for a specific business function to improve performance for a function end to end. Activities include analyzing and designing/re-designing business processes and/or defining parts of an organization. Must have skills : SAP S/4HANA for Pharmaceuticals Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Function Implement Practitioner, you will support the implementation of activities for a specific business function to improve performance end to end. This involves analyzing and designing/re-designing business processes and defining parts of an organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Lead process improvement initiatives within the organization.- Develop and implement strategies to enhance business function performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP S/4HANA for Pharmaceuticals.- Strong understanding of pharmaceutical industry processes.- Experience in implementing SAP S/4HANA solutions for pharmaceutical companies.- Knowledge of regulatory requirements in the pharmaceutical sector.- Hands-on experience in business process analysis and optimization. Additional Information:- The candidate should have a minimum of 12 years of experience in SAP S/4HANA for Pharmaceuticals.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Job Title :Genesys_Level 7_Manager_(Entity -S&C GN) Management Level :Level 7 - Manager Location :Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills : Genesys Cloud, CX Transformation, CCaaS Advisory & Solution Architecture, CCaaS Consulting, Business Case Creation & Value Realization, Industry Solutions Consulting Good to have skills : Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary :Join our team of SONG consultants who solve customer-facing challenges at clients spanning sales, service, and marketing to accelerate business change. The Strategy & Consulting Global Network Song practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales, and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce, and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction, and impacting front-end business metrics in a positive manner. Roles & Responsibilities : Develop and execute the contact center strategic initiatives including AI/Gen AI strategy to improve customer experience & optimize business expenses, operational costs. Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients:Product overview, Partner readiness support, pricing, documentation, first call presentations. Drive Partner support activities:A strong focus on nurturing deeper, more strategic relationships with key parties. Develop requirements based on leadership input:Performance/Status reporting, Problem Solving and Conflict Management. Professional & Technical Skills : Experience working with Customer Service Operations:Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing:Experience in Genesys Cloud/Engage suite. In-depth knowledge and know-how of Customer Service Operations:Cross-industry experience, functional and hands-on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator & Architect/Composer/Designer. Proactively identifying customer needs through a technical benefits assessment:Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics:This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO. Experience in Genesys Cloud administration & application experience:Use Genesys Architect/Composer/Designer, Genesys Framework Components (such as Edge, BYOC, SIP, GAX, GVP, AppFoundry, eServices, GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Additional Information : An opportunity to work on transformative projects with key G2000 clients. Potential to co-create with leaders in strategy, industry experts, enterprise function practitioners, and business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge, and capabilities. Opportunity to thrive in a culture that is committed to accelerating equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture :Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology, and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. About Our Company | AccentureQualification Experience :8+ years Educational Qualification :MBA from a tier 1 institute

Job Title - (Genesys)+(Level 7-Manager)+(Entity -S&C GN) Management Level: 7-Manager Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must-have skills: Genesys, Genesys pure cloud, Genesys cloud Good to have skills: Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Develop and execute technology transformation strategies, oversee implementation projects, and optimize digital capabilities for business efficiency. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Functional Experience :Develop and execute the contact center strategic initiatives including AI/Gen AI strategy to improve customer experience & optimize business expenses, operational costs Industry Experience Experience & Specialization in any of industry divisions such as Communication Media & Technology, Financial Services, Health & Public Services, Products & Resources. Understand market and customer challenges: Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients: Product overview, Partner readiness support, pricing, documentation, first call presentations Drive Partner support activities: A strong focus on nurturing deeper, more strategic relationships with key parties Develop requirements based on leadership input: Performance/Status reporting, Problem Solving and Conflict Management Bring your best skills forward to excel at the role: Experience working with Customer Service Operations: Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing: Experience in Genesys Cloud/Engage suite. In-depth knowledge and know-how of Customer Service Operations: Cross-industry experience, functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator & Architect/Composer/Designer. Proactively identifying customer needs through a technical benefits assessment: Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics: This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO Experience in Genesys Cloud administration & application experience: Use Genesys Architect/Composer/Designer, Genesys Framework Components (such as Edge, BYOC, SIP, GAX, GVP, AppFoundry, eServices, GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 8+Years Educational Qualification: MBA from a tier 1 institute

Job Title - GN - SONG - Service - Genesys - Analyst Management Level: 11-Analyst Location: Bengaluru, BDC7A Must-have skills: Genesys Framework Good to have skills: Knowledge of emerging technologies, cloud computing, and cybersecurity best practices. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Develop and execute technology transformation strategies, oversee implementation projects, and optimize digital capabilities for business efficiency. You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of these, you will Use in depth understanding of Genesys Engage/Pure Cloud:Ability to work in high-paced and complex projects Apply understanding of industry specific Customer Service processes:Possess a strong and well-established record of accomplishment in designing and delivering customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, Social Media etc.) Deploy thorough understanding of Genesys Framework:Leading-edge expertise in implementing multichannel center applications using Genesys tools including Composer, Designer, GAX etc. Bring your best skills forward to excel at the roleAbility to use technical exposure to contact center and overall customer service areas:In depth understanding of Genesys Engage/Pure Cloud. Easily work in high-paced and complex projects:Use understanding of industry specific Customer Service processes, operations, and functional needs Deploy a strong designing skill:Deliver customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, social media etc...) Maximize application design and development experience:Implement the orchestration platform of Genesys preferably in Fortune 500 companies with sophisticated customer interaction operations, leading Self Service vendor organizations, or leading consulting firms. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 3 to 5 Years Educational Qualification: BE Btech

Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Broadcasting Media, Data Analytics Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : Specific undergraduate qualifications ie engineering computer science Summary :As a Media Broadcast Architect, you will design and implement end-to-end broadcast digital media supply chains. This role involves transitioning business requirements into robust solutions, assessing vendor offerings, and ensuring architecture is reusable, scalable, reliable, and manageable. Your expertise in video/audio codecs, streaming architectures, and production workflows will drive innovation and efficiency. Roles & Responsibilities:- Lead the transition of business requirements into effective technical solutions.- Assess vendor solutions and manage vendor selection processes.- Design and implement scalable, end-to-end broadcast digital media supply chains.- Ensure solutions are aligned with roadmaps and architectural principles.- Collaborate with stakeholders to secure input and adapt solutions as required.- Utilize AWS media services (Live & VOD) for efficient implementation and troubleshooting.- Manage video/audio codecs (H.264, H.265, MPEG4, AAC) and streaming architectures (RTP/UDP, RTSP, HTTP, -RTMP).- Facilitate video delivery through content distribution networks and optimize workflows.- Provide technical guidance across departments and resolve challenges effectively. Professional & Technical Skills: Must-Have Skills: - Experience in serverless architecture, ECS, networking, SQL/NoSQL databases, and AWS CI/CD pipelines.- Proficiency in Azure data services, Python, and big data tools (Hadoop, Spark, Kafka).- Strong knowledge of video/audio codecs, streaming architectures, and DRM solutions.- Expertise in NFVi Architecture and NF Life Cycle Management.- Solid understanding of protocols (SIP, REST, TCP/IP, DNS) and IMS Nodes (P-CSCF, S-CSCF, TAS, SBC, etc.).Good-to-Have Skills: - Cisco certifications (CCNA/CCNP) or cloud certifications (AWS/GCP).- Proven experience designing solutions with 99.999% reliability.- Hands-on exposure to leading broadcast platforms like Mediagenix, Telestream iQ, Dalet Flex, and Avid Media Composer. Additional Information:- Minimum 10 years of experience in media broadcast disciplines.- Strong understanding of emerging broadcast technologies and industry trends.- Excellent verbal, written, and presentation skills.- Educational qualifications in engineering or computer science. Qualification Specific undergraduate qualifications ie engineering computer science

Skill required: Marketing Operations - Creative Design Designation: Quality Auditing Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.The QA Specialist be a part of the team responsible for auditing website for various markets that deliver of marketing services to our client regarding the campaign and content management processes. Auditing campaigns and online content for the websiteCompleting audits as per clients requirements and agreed timelinesEnsure quality and timely completion of auditsEnsure clear feedback on errors Flag risks to quality to the leads and reporting of audit resultsExperience in content/campaign management systems like SDL Tridion, AEM,ACM,SFMC etcKnowledge/basic experience in HTML coding and CSS What are we looking for Strong Interpersonal and communication skills including ability to interact with senior members in the project board.Ability to work independently with minimal supervision as a self-starter and chase down people/teams to achieve closure when required.Ability to take end-to-end ownership of audits by collaborating across teams and individuals.An organized and planned approach to work with the ability to move things swiftly despite several dependencies. Appreciation of the need for documentation.Identify operational risks and issues related to current process and indicate to operationsBe flexible to work in shift hours ensuring complete overlap with markets and stakeholdersHelp in overall teams work-load by managing own deliverables and help team when required Roles and Responsibilities: Audit requests for all types of work using standard checklistsTracking audit resultsCompleting audits based on targets and timelinesAdhere to the audit framework when conducting auditsIdentify common defects and devise measures and actions for improvementReporting audit results, feedback and progress on improvements at frequency defined by managementCoach individuals to improve their output qualityMaintain checklists versions and communicate updates to the team Qualification Any Graduation

Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Broadcasting Media, Digital Advertising, Cloud Migration Planning, Data Analytics Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : Specific undergraduate qualifications ie engineering computer science Summary :As a Media Broadcast Architect, you will design and implement end-to-end broadcast digital media supply chains. This role involves transitioning business requirements into robust solutions, assessing vendor offerings, and ensuring architecture is reusable, scalable, reliable, and manageable. Your expertise in video/audio codecs, streaming architectures, and production workflows will drive innovation and efficiency. Roles & Responsibilities:- Lead the transition of business requirements into effective technical solutions.- Assess vendor solutions and manage vendor selection processes.- Design and implement scalable, end-to-end broadcast digital media supply chains.- Ensure solutions are aligned with roadmaps and architectural principles.- Collaborate with stakeholders to secure input and adapt solutions as required.- Utilize AWS media services (Live & VOD) for efficient implementation and troubleshooting.- Manage video/audio codecs (H.264, H.265, MPEG4, AAC) and streaming architectures (RTP/UDP, RTSP, HTTP, -RTMP).- Facilitate video delivery through content distribution networks and optimize workflows.- Provide technical guidance across departments and resolve challenges effectively. Professional & Technical Skills: Must-Have Skills: - Experience in serverless architecture, ECS, networking, SQL/NoSQL databases, and AWS CI/CD pipelines.- Proficiency in Azure data services, Python, and big data tools (Hadoop, Spark, Kafka).- Strong knowledge of video/audio codecs, streaming architectures, and DRM solutions.- Expertise in NFVi Architecture and NF Life Cycle Management.- Solid understanding of protocols (SIP, REST, TCP/IP, DNS) and IMS Nodes (P-CSCF, S-CSCF, TAS, SBC, etc.).Good-to-Have Skills: - Cisco certifications (CCNA/CCNP) or cloud certifications (AWS/GCP).- Proven experience designing solutions with 99.999% reliability.- Hands-on exposure to leading broadcast platforms like Mediagenix, Telestream iQ, Dalet Flex, and Avid Media Composer. Additional Information:- Minimum 10 years of experience in media broadcast disciplines.- Strong understanding of emerging broadcast technologies and industry trends.- Excellent verbal, written, and presentation skills.- Educational qualifications in engineering or computer science. Qualification Specific undergraduate qualifications ie engineering computer science

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Spring Boot Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and debugging processes to deliver high-quality applications that meet user expectations and business goals. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application specifications and user guides.- Collaborate with cross-functional teams to gather requirements and provide technical insights. Professional & Technical Skills: - Must To Have Skills: Proficiency in Spring Boot.- Strong understanding of RESTful web services and microservices architecture.- Experience with database management systems such as MySQL or PostgreSQL.- Familiarity with front-end technologies like HTML, CSS, and JavaScript.- Knowledge of version control systems, particularly Git. Additional Information:- The candidate should have minimum 3 years of experience in Spring Boot.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Spring Boot Good to have skills : Incident Management, Java, ServiceNowMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with cross-functional teams to gather requirements, developing application features, and ensuring that the applications are aligned with business objectives. You will also engage in troubleshooting and optimizing existing applications to enhance performance and user experience, while maintaining a focus on quality and efficiency throughout the development process. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in Spring Boot.- Good To Have Skills: Experience with Incident Management, Java, ServiceNow.- Strong understanding of RESTful web services and microservices architecture.- Experience with database management systems and SQL.- Familiarity with Agile development methodologies. Additional Information:- The candidate should have minimum 5 years of experience in Spring Boot.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: ServiceNow CMDB Administration . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job Requirements Job Requirements Role/ Job Title: Relationship Manager - Current Account Function/ Department: Branch Banking Job Purpose The role includes managing assigned client portfolio to ensure superior service delivery leading to cross sell. It would include CASA Build up as per branch targets, improving product holding per customer through cross sell of all banking products, acquiring new clients and managing the walk-in clients. The role entails managing all cash, routine transactions for bank customers including fund transfer, accepting deposits & withdrawals, and managing deliverables. Roles & Responsibilities CASA values build up and new client acquisition. Ensure effective client engagement leading to cross sell. Increase in 'Product holding per customer' within mapped portfolio. Ensure all the clients engaged are profiled and presented with suitable banking products. Be solution oriented and ensure effective on-boarding on Mobile/Net Banking, Bill Pay, SIP, Insurance & Investment solutions, Retail and SME Loans and relevant banking programs. Ensure monthly operating plan is met to improve scorecard and decile rankings. Coordinate with respective relationship managers for closure of business loans, working capital, POS, CMS, trade transactions generated through client engagement. Responsible for creating a customer-focused approach for quick resolution of all queries and complaints to achieve NPS benchmarks. Custodian of the branch vault, manage vault limits, cash, and non-cash transactions. Ensure Nil instances of cash shortage or excess at teller counter. Updating the key registers regularly and reviewing branch reports like end of day (EOD) cash position report LTR, Instruments issued etc. Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable, reconciliation and maintenance of suspense accounts register as per the required format. Ensure strict adherence to the bank policies and compliance. Secondary Responsibilities Perform audit and ensure compliance to internal and external regulations and guidelines. Provide best in-class customer service to all clients to become their primary banker. Education Qualification Graduation: Any Post-graduation: Any Show more Show less

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Spring Boot Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the applications are aligned with business objectives. You will also engage in problem-solving discussions and contribute to the overall success of the projects by implementing effective solutions. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in Spring Boot.- Strong understanding of RESTful web services and microservices architecture.- Experience with database management systems such as MySQL or PostgreSQL.- Familiarity with front-end technologies like Angular or React.- Knowledge of cloud platforms such as AWS or Azure. Additional Information:- The candidate should have minimum 5 years of experience in Spring Boot.- This position is based in Coimbatore.- A 15 years full time education is required. Qualification 15 years full time education

Skill required: Marketing Operations - Creative Design Designation: Quality Auditing Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.The QA Specialist be a part of the team responsible for auditing website for various markets that deliver of marketing services to our client regarding the campaign and content management processes. Auditing campaigns and online content for the websiteCompleting audits as per clients requirements and agreed timelinesEnsure quality and timely completion of auditsEnsure clear feedback on errors Flag risks to quality to the leads and reporting of audit resultsExperience in content/campaign management systems like SDL Tridion, AEM,ACM,SFMC etcKnowledge/basic experience in HTML coding and CSS What are we looking for Strong Interpersonal and communication skills including ability to interact with senior members in the project board.Ability to work independently with minimal supervision as a self-starter and chase down people/teams to achieve closure when required.Ability to take end-to-end ownership of audits by collaborating across teams and individuals.An organized and planned approach to work with the ability to move things swiftly despite several dependencies. Appreciation of the need for documentation.Identify operational risks and issues related to current process and indicate to operationsBe flexible to work in shift hours ensuring complete overlap with markets and stakeholdersHelp in overall teams work-load by managing own deliverables and help team when required Roles and Responsibilities: Audit requests for all types of work using standard checklistsTracking audit resultsCompleting audits based on targets and timelinesAdhere to the audit framework when conducting auditsIdentify common defects and devise measures and actions for improvementReporting audit results, feedback and progress on improvements at frequency defined by managementCoach individuals to improve their output qualityMaintain checklists versions and communicate updates to the team Qualification Any Graduation

Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Broadcasting Media, Digital Advertising, Cloud Migration Planning, Data Analytics Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : Specific undergraduate qualifications ie engineering computer science Summary :As a Media Broadcast Architect, you will design and implement end-to-end broadcast digital media supply chains. This role involves transitioning business requirements into robust solutions, assessing vendor offerings, and ensuring architecture is reusable, scalable, reliable, and manageable. Your expertise in video/audio codecs, streaming architectures, and production workflows will drive innovation and efficiency. Roles & Responsibilities:- Lead the transition of business requirements into effective technical solutions.- Assess vendor solutions and manage vendor selection processes.- Design and implement scalable, end-to-end broadcast digital media supply chains.- Ensure solutions are aligned with roadmaps and architectural principles.- Collaborate with stakeholders to secure input and adapt solutions as required.- Utilize AWS media services (Live & VOD) for efficient implementation and troubleshooting.- Manage video/audio codecs (H.264, H.265, MPEG4, AAC) and streaming architectures (RTP/UDP, RTSP, HTTP, -RTMP).- Facilitate video delivery through content distribution networks and optimize workflows.- Provide technical guidance across departments and resolve challenges effectively. Professional & Technical Skills: Must-Have Skills: - Experience in serverless architecture, ECS, networking, SQL/NoSQL databases, and AWS CI/CD pipelines.- Proficiency in Azure data services, Python, and big data tools (Hadoop, Spark, Kafka).- Strong knowledge of video/audio codecs, streaming architectures, and DRM solutions.- Expertise in NFVi Architecture and NF Life Cycle Management.- Solid understanding of protocols (SIP, REST, TCP/IP, DNS) and IMS Nodes (P-CSCF, S-CSCF, TAS, SBC, etc.).Good-to-Have Skills: - Cisco certifications (CCNA/CCNP) or cloud certifications (AWS/GCP).- Proven experience designing solutions with 99.999% reliability.- Hands-on exposure to leading broadcast platforms like Mediagenix, Telestream iQ, Dalet Flex, and Avid Media Composer. Additional Information:- Minimum 10 years of experience in media broadcast disciplines.- Strong understanding of emerging broadcast technologies and industry trends.- Excellent verbal, written, and presentation skills.- Educational qualifications in engineering or computer science. Qualification Specific undergraduate qualifications ie engineering computer science

Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Broadcasting Media, Data Analytics Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : Specific undergraduate qualifications ie engineering computer science Summary :As a Media Broadcast Architect, you will design and implement end-to-end broadcast digital media supply chains. This role involves transitioning business requirements into robust solutions, assessing vendor offerings, and ensuring architecture is reusable, scalable, reliable, and manageable. Your expertise in video/audio codecs, streaming architectures, and production workflows will drive innovation and efficiency. Roles & Responsibilities:- Lead the transition of business requirements into effective technical solutions.- Assess vendor solutions and manage vendor selection processes.- Design and implement scalable, end-to-end broadcast digital media supply chains.- Ensure solutions are aligned with roadmaps and architectural principles.- Collaborate with stakeholders to secure input and adapt solutions as required.- Utilize AWS media services (Live & VOD) for efficient implementation and troubleshooting.- Manage video/audio codecs (H.264, H.265, MPEG4, AAC) and streaming architectures (RTP/UDP, RTSP, HTTP, -RTMP).- Facilitate video delivery through content distribution networks and optimize workflows.- Provide technical guidance across departments and resolve challenges effectively. Professional & Technical Skills: Must-Have Skills: - Experience in serverless architecture, ECS, networking, SQL/NoSQL databases, and AWS CI/CD pipelines.- Proficiency in Azure data services, Python, and big data tools (Hadoop, Spark, Kafka).- Strong knowledge of video/audio codecs, streaming architectures, and DRM solutions.- Expertise in NFVi Architecture and NF Life Cycle Management.- Solid understanding of protocols (SIP, REST, TCP/IP, DNS) and IMS Nodes (P-CSCF, S-CSCF, TAS, SBC, etc.).Good-to-Have Skills: - Cisco certifications (CCNA/CCNP) or cloud certifications (AWS/GCP).- Proven experience designing solutions with 99.999% reliability.- Hands-on exposure to leading broadcast platforms like Mediagenix, Telestream iQ, Dalet Flex, and Avid Media Composer. Additional Information:- Minimum 10 years of experience in media broadcast disciplines.- Strong understanding of emerging broadcast technologies and industry trends.- Excellent verbal, written, and presentation skills.- Educational qualifications in engineering or computer science. Qualification Specific undergraduate qualifications ie engineering computer science

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview We are looking for an experienced Java Technical Lead to be responsible for providing solutions for technical issues which may affect product delivery. The Java Technical Lead will facilitate requirement analyses, conduct peer reviews and provide feedback and enhance frameworks. The candidate should be self-motivated and should need minimum directions and is an excellent team player. The candidate should have good verbal and written communication skills. The candidate should have a knack for customer interaction Responsibilities Requirements: Excellent Advanced Java programming skills 5 - 7 Years’ experience in Java based software development for enterprise applications Expertise in as many as possible of the following: AJAX, GWT based tools/technologies and widget libraries (ExtJS or GXT) are must MVC frameworks – Struts, Sprint MVC, GWT MVC, JSF REACT etc Java script ,HTML, CSS, JAXP, JAXB, Servlet API, Jackson REST, JSON, JSON-RPC, SOAP/XML, SAML Multi-Threading and concurrency Unix and Shell scripting Technologies – Kafka, Redis, KeyDB Solid Understanding of basic networking protocols – TCP/IP, UDP Various single sign-on implementation Telecom Application Domain Background Protocol Knowledge – SIP/SS7 (CAP, INAP, AIN, MAP), Diameter, IVR Interaction PL/SQL Working experience of memory analysis tools Expert in Java/J2EE design patterns and ORM/persistence technologies Knowledge of application servers like TOMCAT, etc. will be preferred. Experience in JAVA performance tuning tools Proficient understanding of code versioning tool - Git Working experience of JIRA and Confluence Implementing automated testing platforms and unit tests Strong problem-solving and analytical skills Excellent communication skills Roles And Responsibilities Integration of user-facing elements developed by a front-end developers with server side logic Building reusable code and libraries for future use Optimization of the application for maximum speed and scalability Design and implementation of data storage solutions Independently own, design, write and test quality code. Proven ability to analyze problems and implement solutions that is optimized for performance, scalability, quality, and maintainability. Conducting unit testing and automated unit test frameworks Identifying risk and conducting mitigation action planning. Using coding standards and best practices to ensure quality and bug free code Developing high-quality and detailed designs Can work independently or lead a team of expert engineers and set new examples. Quickly able to take on new challenges and keep the team motivation high. Implementation of security and data protection Qualifications If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Show more Show less

Job Description Responsible to attend the training as per schedule and to ensure the training and work as per TNI. Responsible to perform and monitoring all the activities related to Aseptic area. Responsible to follow the preventive maintenance schedule of machines, instruments and equipment’s of area. Responsible to ensure the cleaning and sanitization of machines, instruments and equipment’s and area. Responsible for line clearance activity before commencing the operations, CIP and SIP of Filtration Vessel Responsible to operate the machines :Vial Filling Machine, Vial Capping Machine. Inform immediately to concern supervisor for any observation/disturbance found in the aseptic area. Responsible to update on self-hygiene, cleaning & sanitization of area, follow SOPs, filled the document, of area. Responsible to fill the log of area as per SOP and work execution. Responsible to ensure UAF working in area. To follow the cGMP, Good Document Practice and discipline in the department Qualifications Qualification Requirement: ITI/ Diploma in Mechanical Engineering Exp.: 3-7 years Skilled Operator required for Machine Operation of Vial Filling Machine and Vial Capping Machine Candidate must have experience in the aseptic area for Manufacturing of Injectable Products Show more Show less

ICT- System Engineer -L1 Level Support IT Support Technician plays key role in supporting IT infrastructure of GTT. This position requires wide and overall knowledge in local area networking, client OS, Linux, Windows and Active Directory network, and SIP system (but not limited to them). Successful candidates may be required to perform on-call duty on rotational bases and support 24/5 on shifts. While his/her primary role is end user computing support, s/he will be also occasionally required to take active role in implementing new systems, diagnosis of IT problems outside their scope of responsibility. Supervision and assistance by management / senior engineer are provided remotely most of the time, thus successful candidate will be required have a broad range of knowledge and experience. Description Of Essential Functions 1: Core troubleshoot and correct complex deployment issues, 2: End-user/client computer support. 3: Perform operating system imaging and software and settings deployment services from a customer/offshore site. 4: Windows Client/Server OS support. 5: Installation and first-level support for VoIP phone system. 6: Procurement of hardware and software, and managing assets/inventory. 7: Documentation (creation and updates of procedure document, manuals, tips and other useful articles in English). 8: Networking troubleshooting and configuration. 9: Test and evaluation of new software and/or system. 10: Provides on-site support for deployment, configuration and troubleshooting systems, with remote assistance from senior engineers (in Austin, London, for example). Essential Skills 1: Experiences in installation and configuration of Windows 8 and 10 or RHEL 5 or Mac 10.6.8 / 10.7 in enterprise environment, as well as the support experience and knowledge of MS Office 2010 or 2007 (mandatory). MCP / RHCE / CCNA level knowledge on client OS is preferred. 2: Basic knowledge of LAN/WAN (Ethernet TCP/IT etc.) and related experience (mandatory). CCNA-level knowledge is preferred. 3: Helpdesk, user support technician/operator experience with server hardware support experience. 4: Effective communication skills via phone and email in English are mandatory. 5: Business Level English Skills 6: Possess and demonstrates strong logical-thinking skill, full of intellectual curiosity and high desire for self-development. Ability to come to the best solution by capturing the big picture instead of focusing only on the minor details/issues which only affect us/clients in a short run. Work location: Pune Employment Type: Fulltime Education Experience Degree in relevant field (B.A /BE / BCA Preferred) Required 3 to 4 Years of Experience in Windows Client/Server OS & Core WindowsTroubleshoot. Preferred Qualifications Required Degree N/A Preferred Degree Any Degree Years Of Experience / Description Required at least 3 to 4 years of experience in IT Show more Show less

The Senior Cloud Voice Engineer is responsible for implementing, designing, and supporting the Zoom Voice environment at Fanatics. In this role, the engineer will assist in the development and maintenance of Voice platforms as well as troubleshooting and resolution of incidents. The engineer will participate in the design, documentation, and implementation of solutions that will set the standards and drive the strategy for Fanatics Voice Platform. The Voice Engineer will keep up to date on new technology and industry trends relevant to their role Basic Qualifications: Bachelor’s degree from a four-year accredited institution At least five years of IT experience deploying, developing, or administering cloud-based Voice environments Ability to work a rotating on-call schedule Additional education and experience may be considered as a substitution for the minimum requirements Position Requirements: Expertise in the deployment, support, and maintenance of enterprise voice and collaboration platforms – Zoom Voice, Microsoft Teams Voice, or other cloud-based VOIP solutions and related troubleshooting tools Deep understanding of SIP, DID, e.164, and other relevant VOIP protocols and standards Experience provisioning and troubleshooting carrier communication services including VoIP, PRI, SIP Demonstrable ability to visualize and create detailed diagrams of complex communication systems, including detailed call flow diagrams and system integration diagrams Experience in troubleshooting and resolving incidents in a complex world-wide enterprise network environment Requires the ability to manage moderately ambiguous situations and requirements and make decisions based on the information available Requires the ability to work on multiple work tasks of varying scope and scale Working experience with project management or LEAN / Agile methodologies Ability to work with external vendors and suppliers to implement and support voice systems Ability to work individually as well as part of an overall, sometimes virtual team Effective communicator both written and verbal. Able to tailor message based on targeted audience. Experience creating technical standard operating procedures (SOPs) and processes Preferred Qualifications: Bachelor’s Degree or Master’s Degree in areas such as Computer Science, Information Technology, Engineering, or Mathematics Experience with or certification in ITIL / ITSM Industry certifications from Zoom, Microsoft, or other VOIP Technologies Experience with automation and scripting Experience in a technology-focused and/or eCommerce environment Experience working in a PCI regulated environment

Network Security Engineer L4͏ Primary Skillset: Firewalls Fortinet NSE7 certified with minimum 15 years working experience on large enterprise datacenter and network security domain. Expert working knowledge & understanding of networking concepts and design (Firewalls, Routing, Load Balancing, OSI Model, TCP/IP, Packet trace and analysis). Firewall deployment/configuration experience and troubleshooting application connectivity. Inter-VDOM configuration and deep understanding of routing protocols, SDWAN. Extensive experience VPN platforms Cisco, Fortinet Working knowledge of remote access VPNs (IPSEC, GRE, AnyConnect, DMVPN). Expert knowledge on Fortimanager, FortiGate firewalls and Forti Analyzer including CLI. Deploy and manage Fortinet FortiGate firewalls, including VPNs, web filtering, intrusion prevention systems (IPS), and advanced threat protection (ATP). Working knowledge on firewall orchestration tools (Algosec, Tufin etc.). Good working knowledge on SIEM tools like Splunk, Anomali etc. Working knowledge on Fortinet Proxy / Zscaler Proxy. Primary Skillset: Loadbalancer Big IP 301A, 301B, 302 , AVI certified. Configuration, migration, and management of F5 load balancers (physical / virtual). Design, implement & troubleshoot traffic management policies using iRules and other F5 tools. Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Deliver No Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projects Timely delivery Avoid unauthorised changes No formal escalations ͏