About us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Paytm Lending team: At Paytm Lending, we are a dedicated group of professionals committed to changing the way lending is experienced in India. The team is focused on leveraging technology and data to build accessible, transparent, and customer-centric lending solutions. From personal loans to merchant financing, we are on a mission to make credit accessible to everyone. As part of our team, you’ll work alongside experts in the fintech space, collaborate on strategic initiatives, and have the opportunity to directly impact millions of lives by making financial products easy to use and understand. Role Summary : We are seeking a proactive and result-oriented Assistant Manager to support the growth of our financial product cross-sell vertical. The role involves driving sales through various channels such as call center leads, open market activities, and digital funnels. The ideal candidate will have hands-on experience in financial product sales and will be responsible for achieving revenue targets in a defined territory. Job Descriptions -  Responsible for the Sales enrollments/Sales in the city.  Do the market race and prepare the list of prospective customers ,  Handle the Team Members and motivate them for better sales ,  Ensure the team members are in market where enrollments & usage are done regularly.  Should have good networking capabilities and be willing to travel extensively throughout their specified areas. Key Role: 1. Manage an assigned geographic sales area to maximize sales target and meet corporate. 2. Objectives Build Database of key contact persons in the assigned geography 3. Build and maintain relationships with key client personnel Manage Category leads from qualification to closure 4. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant 5. Good understanding of lending products 6. Able to train and groom the manpower allocated to him. Why join us 1. A collaborative output-driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! Show more Show less

About us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Paytm Lending team: At Paytm Lending, we are a dedicated group of professionals committed to changing the way lending is experienced in India. The team is focused on leveraging technology and data to build accessible, transparent, and customer-centric lending solutions. From personal loans to merchant financing, we are on a mission to make credit accessible to everyone. As part of our team, you’ll work alongside experts in the fintech space, collaborate on strategic initiatives, and have the opportunity to directly impact millions of lives by making financial products easy to use and understand. Role Summary : We are seeking a proactive and result-oriented Assistant Manager to support the growth of our financial product cross-sell vertical. The role involves driving sales through various channels such as call center leads, open market activities, and digital funnels. The ideal candidate will have hands-on experience in financial product sales and will be responsible for achieving revenue targets in a defined territory. Job Descriptions -  Responsible for the Sales enrollments/Sales in the city.  Do the market race and prepare the list of prospective customers ,  Handle the Team Members and motivate them for better sales ,  Ensure the team members are in market where enrollments & usage are done regularly.  Should have good networking capabilities and be willing to travel extensively throughout their specified areas. Key Role: 1. Manage an assigned geographic sales area to maximize sales target and meet corporate. 2. Objectives Build Database of key contact persons in the assigned geography 3. Build and maintain relationships with key client personnel Manage Category leads from qualification to closure 4. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant 5. Good understanding of lending products 6. Able to train and groom the manpower allocated to him. Why join us 1. A collaborative output-driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! Show more Show less

QA/QC Engineer at Frejun We are looking for a QA/QC Engineer to ensure the quality of our software features throughout the development process. This role involves using automated and manual testing, providing status reports, verifying defects, and approving features and release candidates. You will be responsible for creating and executing test plans and test cases, significantly impacting our software's quality and delivery speed, benefiting our business and customers. Collaborating closely with developers, product managers, and other QA engineers, you will help ensure the high quality of delivered features. Furthermore, you will have the chance to suggest enhancements to our current processes and automated tools to boost the team's speed, quality, and efficiency. Key Job Responsibilities Collaborate and influence cross-functional teams including developers, product managers, and other team members to understand software quality requirements and design effective test strategies. Define release planning and provide input on the readiness of software for production deployment. You will be working with the QA Team to test code at a user level - both manually and with automated tools - to ensure highest quality product delivery. Collaborate with peers to help drive the software development process toward quality-centric methodologies. Work with component teams to identify the pain points in their area and provide technical guidance. Create, maintain, and execute test cases, test scripts, and test scenarios for various software components, including functional, regression, performance, and security testing. Perform root cause analysis of complex issues and work with the development team to resolve issues and enhance the overall product quality. Stay up-to-date with industry trends, emerging technologies, and best practices in QA and testing, and apply this knowledge to continuously improve testing processes. Define key metrics for measuring and reporting on the quality of software products and test effectiveness. Adhere to standard quality assurance best practices and publish regular quality metrics Minimum Requirements 2-3 years of Quality Assurance Engineering experience, preferably in Automation Testing. Have proficiency in Python test automation with experience in any of the frameworks (PyTest, Playwright (preferable), Selenium, or Cypress) Have experience in API testing and web services using tools like Postman, REST Assured, or similar. Have experience in virtualization technologies such as Docker/Kubernetes/VMware to create and manage test environments efficiently. Be comfortable working with CI/CD tools such as Jenkins Have experience in Agile environments and proficiency with JIRA,No Confluence, Git. Good To Have : Familiarity with WebSockets for real-time features. Prior experience working with VoIP/Real-time communication technologies: WebRTC, SIP, IP PBX Have experience in Mobile Testing using Appium Have hands-on experience with writing tests for Django applications. Demonstrated knowledge of testing one or more of the following: server performance, API interfaces, databases, file systems, operating systems, network performance and storage. Having experience in Performance Testing using JMeter/K6. Be comfortable in Unix/Linux environments with scripting capabilities. Show more Show less

Role & responsibilities Configure and troubleshoot SIP trunks, call flows, and routing. Monitor call quality and optimize using QoS metrics (jitter, latency, packet loss). Administer and support telephony platforms like Vicidial or open-source dialers. Manage dial plans, number ranges, hunt groups, IVRs, and call routing configurations. Conduct root cause analysis and resolve L2/L3 voice-related incidents. Coordinate with ISPs, SIP providers, and vendors for provisioning and issue resolution. Maintain technical documentation including call flows, backups, and change logs. Participate in on-call support for telephony-related issues. Preferred candidate profile We are looking for a hands-on VoIP specialist with deep technical expertise in configuring and supporting enterprise telephony systems. The ideal candidate should have strong experience in SIP trunking, call routing, and open-source dialer platforms like Vicidial, along with a solid understanding of networking and troubleshooting complex voice issues.

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description What You’ll Do: Understanding of Voice domain, Experience in network protocols like SIP, VOIP, WebRTC , Network Interruption testing, java , selenium, automation testing, api testing You create the necessary automation library and framework as required and build automation test. You ensure the health of the platform by putting the necessary checks and balances where ever is appropriate. You are also responsible for driving meetings and new initiatives and innovation. You participate in all day-to-day QA tasks. Work with cross-functional teams to ship high-quality releases Encourage and drive initiatives which promote innovation and technical excellence Constantly look for improvements in software development and testing processes What Makes You Qualified: B.E/B.Tech in CS/IT or any equivalent Strong problem solving and troubleshooting skills. ISTQB certification is a big plus Strong experience in Java and Selenium Testing of any SaaS products and clear understanding of architecture and design across all systems. Experience in any of Databases such as MySQL, MongoDB is a plus Knowledge of data structures and algorithms and good object-oriented design and coding skills. Understanding with Test Cycle Management tools like JIRA or relevant Test strategy formulation will include decomposing the business and technical requirements into test case scenarios, defining test data requirements, managing test case creation, devising contingencies plans and other preparation activities. Testing experience of Micro-services hosted platform Exposure to various development & testing tools such as Git/Jenkins/Bitbucket AWS, Azure & Google Cloud Concepts Basic Unix commands. Ability to work independently in a fast-paced environment with frequent production releases. Understanding of performance and efficiency with a strong customer focus. Work cross-functionally to collaborate with designers and developers Be empathetic towards customers and appreciate the user's experience Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. Show more Show less

This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

Dear Connections, ACL Digital is hiring for Senior Automation Test Engineer for Bangalore location. Job Description: Senior Automation Test Engineer (VoIP/SIP) - Python Work Location- Bangalore Notice Period: Immediate Experience: 5 Years to 9 Years Work Mode: Work from office Job Description: Test/Automation Engineer About the Role: We are seeking experienced Test/Automation Engineers to join our dynamic team in Bangalore, working in a hybrid environment at a client location. You will play a crucial role in ensuring the quality and reliability of our network solutions through comprehensive testing and automation. We are looking for individuals with a strong understanding of Cisco networking, security protocols, and automation frameworks, particularly using Python. Responsibilities: Test Planning and Design: Design and define network topologies and test plans based on functional specifications, including routing and configuration requirements. Develop comprehensive test cases to validate network functionality and security. Network Testing: Conduct functional, integration, and performance testing of Cisco networking devices and solutions. Verify VLAN, NAT, TCP, UDP, ICMP, and routing protocol (e.g., OSPF, BGP) functionalities. Perform security testing, including IPsec, IKEv1, IKEv2, and firewall validation. Automation Development: Develop and automate test cases using Python and relevant frameworks. Automate traffic patterns using traffic generators (Ixia, Spirent, Aastha). Implement API automation using tools like Postman/Inspect for GET, PUT, and POST operations. Develop automation scripts for device configuration and verification. Traffic Generation and Analysis: Utilize traffic generators (Ixia, Spirent, Aastha) to simulate realistic network traffic. Analyze traffic patterns and performance metrics to identify potential issues. Automation of traffic generation. Security Testing: Test and validate security protocols such as IPsec, IKEv1, and IKEv2. Test and validate Firewall functionality. API Testing: Perform API testing using tools like Postman/Inspect. Automate API test cases. Python Development: Develop and maintain Python scripts for test automation. Utilize Python data types, file operations, classes, objects, and regular expressions. Implement automation frameworks using Python. Framework Utilization: Utilize existing automation frameworks and contribute to their development. Understanding of device/UI automation frameworks using python. Troubleshooting and Reporting: Identify and troubleshoot network and software issues. Document test results and provide detailed reports. Provide feedback for product improvement. Required Skills and Experience: 6-12 years of experience in network testing and automation. Strong understanding of Cisco networking concepts and technologies. Proficiency in VLAN, NAT, TCP, UDP, ICMP, and routing protocols (any one). Experience designing and defining network topologies and test plans. Hands-on experience with security protocols (IPsec, IKEv1, IKEv2, firewall). Experience using traffic generators (Ixia, Spirent, Aastha) and automating traffic patterns. Proficient in API testing using Postman/Inspect. Strong Python programming skills, including data types, file operations, classes, objects, and regular expressions. Experience with Python automation frameworks. Experience with testing controllers (Vmanage/DNAC) Experience with Platform Testing, Security, or Routing testing. Interested candidate can share their resume to amit.k@acldigital.com Thanks & Regards Amit Kumar Show more Show less

About us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Paytm Lending team: At Paytm Lending, we are a dedicated group of professionals committed to changing the way lending is experienced in India. The team is focused on leveraging technology and data to build accessible, transparent, and customer-centric lending solutions. From personal loans to merchant financing, we are on a mission to make credit accessible to everyone. As part of our team, you’ll work alongside experts in the fintech space, collaborate on strategic initiatives, and have the opportunity to directly impact millions of lives by making financial products easy to use and understand. Role Summary : We are seeking a proactive and result-oriented Assistant Manager to support the growth of our financial product cross-sell vertical. The role involves driving sales through various channels such as call center leads, open market activities, and digital funnels. The ideal candidate will have hands-on experience in financial product sales and will be responsible for achieving revenue targets in a defined territory. Job Descriptions -  Responsible for the Sales enrollments/Sales in the city.  Do the market race and prepare the list of prospective customers ,  Handle the Team Members and motivate them for better sales ,  Ensure the team members are in market where enrollments & usage are done regularly.  Should have good networking capabilities and be willing to travel extensively throughout their specified areas. Key Role: 1. Manage an assigned geographic sales area to maximize sales target and meet corporate. 2. Objectives Build Database of key contact persons in the assigned geography 3. Build and maintain relationships with key client personnel Manage Category leads from qualification to closure 4. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant 5. Good understanding of lending products 6. Able to train and groom the manpower allocated to him. Why join us 1. A collaborative output-driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! Show more Show less

About us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Paytm Lending team: At Paytm Lending, we are a dedicated group of professionals committed to changing the way lending is experienced in India. The team is focused on leveraging technology and data to build accessible, transparent, and customer-centric lending solutions. From personal loans to merchant financing, we are on a mission to make credit accessible to everyone. As part of our team, you’ll work alongside experts in the fintech space, collaborate on strategic initiatives, and have the opportunity to directly impact millions of lives by making financial products easy to use and understand. Role Summary : We are seeking a proactive and result-oriented Assistant Manager to support the growth of our financial product cross-sell vertical. The role involves driving sales through various channels such as call center leads, open market activities, and digital funnels. The ideal candidate will have hands-on experience in financial product sales and will be responsible for achieving revenue targets in a defined territory. Job Descriptions -  Responsible for the Sales enrollments/Sales in the city.  Do the market race and prepare the list of prospective customers ,  Handle the Team Members and motivate them for better sales ,  Ensure the team members are in market where enrollments & usage are done regularly.  Should have good networking capabilities and be willing to travel extensively throughout their specified areas. Key Role: 1. Manage an assigned geographic sales area to maximize sales target and meet corporate. 2. Objectives Build Database of key contact persons in the assigned geography 3. Build and maintain relationships with key client personnel Manage Category leads from qualification to closure 4. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant 5. Good understanding of lending products 6. Able to train and groom the manpower allocated to him. Why join us 1. A collaborative output-driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! Show more Show less

Plivo started as a cloud communications platform that empowers businesses to simplify and personalize their customer communications using Plivo’s APIs and solutions. Thousands of businesses around the globe including Yahoo, Uber, Zomato, and Gojek rely on Plivo to power their voice and SMS communications at a global scale. Today, we’ve expanded into Plivo CX , an AI‑driven customer‑engagement platform that combines our battle‑tested APIs with out‑of‑the‑box agentic solutions for customer acquisition, engagement, and service. Founded in 2011, Plivo has over 150 employees across its US and India offices. Plivo is part of YCombinator and is backed by prominent investors, including Andreessen Horowitz and Battery Ventures. Role Summary: Plivo is seeking a Solutions Engineer (SE) for its International Markets. This role is based in Bangalore and services customers across APAC and EMEA Markets. As a Solutions Engineer, you sit at the intersection of consultative sales, product, and account management. You’re equal parts technical consultant, creative problem‑solver, and storyteller. From designing solutions to production go‑lives, you will architect customer journeys that leverage the full power of our APIs and Plivo CX’s AI Agent workflows—ensuring every client launches quickly, grows confidently, and loves the experience. Critical to success is a typical startup hustle mentality, a passion for proactive collaboration with customers, prompt technical resolution of their issues, and ensure customers quickly realize maximum value from Plivo’s solutions. Responsibilities: Partner with business teams (account executives or account managers) to understand customers’ business drivers, map requirements, and design scalable solutions using Plivo APIs or CX AI Agents. Create narratives that resonate with both technical and business stakeholders. Drive proof‑of‑concept projects by owning success criteria, timelines, and technical depth to win customer confidence (with new and existing customers) Ensure customer delight by ensuring a smooth and timely onboarding Diagnose and resolve customer issues, communicate fixes and work‑arounds clearly, closing the loop with customers and internal teams. Socialize product feedback, feature gaps, and adoption blockers to Product, Engineering, and GTM teams. Qualifications: Bachelors degree in Computer Science, or Information Systems, or related technical field, or equivalent practical experience 5 - 8 years in customer‑facing technical roles (Solutions Engineering, Sales Engineering, Technical Account Management, or similar) within SaaS, CPaaS, or modern AI-first platforms. Experience with designing conversational AI or workflow automation solutions is a strong advantage. Solid understanding of RESTful APIs, XML, and at least one modern programming/scripting language (PHP, Python, Ruby, .NET, Node.js, Java, Go). Experience in the CPaaS industry or understanding of communication technologies such as SIP, TCP/IP, WebRTC, SIP Trunking is a big plus Excellent written and verbal communication skills are a must Behaviour Traits: Should be customer obsessed - All decisions should be taken keeping in mind customer value creation Should have an ownership mindset - picking up and solving problems even if it is not your job Should be results oriented - always focussed on the outcome and impact Have a growth mindset - experiment, level up skills and seek feedback Perks and Benefits: Industry-leading compensation and benefits Company-paid medical insurance Ownership-driven culture Generous vacation policy Show more Show less

Who we are : Money. A subject that’s always on our mind. We go through a rollercoaster of emotions when it comes to money. That’s why at Jupiter, our mission is to enable people to improve their relationship with money. We are a financial services platform that leverages technology to offer our customers seamless and user-friendly products related to banking, loans, and investments. So whether it’s a savings account, credit cards, investments or payments, it's all on Jupiter. We also help users cut through the banking jargon, offer smart insights based on spending and provide users with a range of new-age features to enable and make sense of their finances. Our journey so far: Jupiter was founded in 2019 by Jitendra Gupta. Best known as Citrus Pay’s founder, Jiten found himself wondering why personal finance experiences were not customer-centric when everything else like food ordering and entertainment were. That’s how our journey began in 2019, with a simple, powerful idea : to create a modern, customer-centric experience that empowers individuals when it comes to their money.From our humble beginnings, we've strived relentlessly to make managing money easier. In 2021 whenwe launched we had a waitlist with over 100,000 people eager to experience the world of Jupiter - and within 10 months we crossed 1 million users. Today, we have 2.7 million + happy users on Jupiter. Our Insights feature today tells how much and where you’ve been spending automatically, even on your other savings accounts! Our Edge CSB Bank RuPay credit card is getting a lot of love for it’s head-turning transparent design, not to mention it being a rewarding experience. Our No-Penalty SIP and Daily SIP at Rs 10/- has helped scale our investments business and we have over 100,000 users investing on our platform to fulfill their money aspirations. We've embraced cutting-edge technology, harnessed the power of data analytics, and assembled a diverse team of creative thinkers and industry experts who share our vision for a more accessible, transparent, and inclusive financial ecosystem. We’re now looking for like-minded folks to join the crew. Who we're looking for : We are looking for a customer service executive with credit card experience to act as a key point of contact. They will provide detailed information on our products and resolve customer account issues efficiently. Roles and responsibilities: Supporting end customers via various communication channels, including mail, live chat, social media, and on-call Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Use the right methods/tools to provide accurate, valid, and complete information Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution Keep records of customer interactions as per agreed communication guidelines and defined policies What is needed for this role: Excellent written and verbal communication skills 1-4 years of customer service experience (preferably in financial services or credit card support) Knowledge of credit card processes and financial regulations is a plus Ability to handle sensitive customer information confidentially Only graduates can apply. Creating delightful customer relationships, which include consistent follow-through, setting proper expectations, and advocating for client issues within internal departments. Why you should work with us: We are the ideal workplace for individuals with a founder's mentality, and we place a high regard on those who take ownership and see projects through to completion. We take pleasure in tackling meaningful problems by understanding pain points and developing intuitive experiences that delight customers. Emphasising consent over consensus, we appreciate those who can participate in healthy conflict and are able to commit to every decision as if it were their own. In our relentless pursuit of excellence, we consistently set higher standards. If you crave continuous learning, growth, and improvement in a dynamic environment, choosing Jupiter is the right move. Our Process: We raise the bar with each hire, and evaluate our candidates to build a team of like-minded, passionate, ambitious owners. Once you apply ,you’re most likely to go through the following hiring process, certain roles may require more rounds. But here’s the gist - The Intro: Our recruitment team goes through all the applications we receive to find the best fit. We look for skills that would be the perfect addition to our team, and past work that can vouch for it. Two Way Street: An interview with the hiring manager. Do you like the role? What are your expectations? These are the answers we seek. Pro-tip: Ask lots of questions. Assignments may be given. Culture Matters: We don’t just value the skills we bring, we value the people we bring. This round is to see if you fit our culture& for you to find out if it works for you too. If yes, then we’re in business. If not, until next time!The Offer: The most crucial step - as far as we’re concerned. We roll out offers if we find a candidate who has met all our expectations and can be a part of our crew! Want to know more about us? Hop onto the links below: Our values Our Team Our Journey What people are saying about us: - Funding Rupay Card Feature launch- Magic Spends Jupiter Money gets RBI nod for issuing PPI Sounds like you’d fit right in? Apply to our job using the link below! Show more Show less

Job Title / Designation: Executive NOC Engineer / NOC Engineer / Senior NOC Engineer Department: Voice NOC & Technical Assistance Centre (VOIP-Telecom) Job Description: - Providing end-to-end support to one of the leading client from US. Right from creation of tickets to the resolution. - Voice Operations/Services provided to the Commercial customers are Hosted PBX, Local Phone Services, SIP Trunking and PRI, Toll Free Services, Long Distance, Audio Conferencing etc. - Cisco Unified Communications Manager (CUCM) CCNA Voice, CCNP Voice, Cisco Call Manager Express CME, Avaya Aura Contact Center Administration, Technical Assistant Centre TAC Engineer - Good knowledge of Telecom Voice protocols - SIP / SS7 etc. - Ability to understand the SIP/SS7 protocol traces/ladder diagrams from Empirix or knowledge of any other tool will be an added advantage. - Proactive Alarm Monitoring of all the network entities – Routers, Switches, NGN network – Soft Switch / Media Gateways, SBCs, Tx Equipment’s, Cisco ONS, E1/T1 etc. - Maintenance & Operations of Dialogic NGN, Sansay & Acme/Oracle SBCs, Cisco ONS etc. - Work with vendors / carriers on T1 / T3 TDM circuits. Head-to-Head testing on transport layer. - Do regular follow-up with Vendor and provide the updates to customer in timely manner on tickets as necessary; ticketing system needs to be provided by you. - Works as an escalation team to support other teams for any call issues by investigating using SIP/SS7 traces, CDRs and raw switch traces. - Fraud analysis and investigation. - Troubleshooting skills of various carrier / Vendor issues viz. ASR, ACD, PDD, Dead Air, DTMF, RTDTMF, Fax issues, codec mismatch, One Way Audio, Voice Quality, equipment (pbx/hosted pbx), DID, Toll free issues etc. by understanding the network architecture & act accordingly. - Attending Toll Free, Calling card issues. - Understanding all VoIP phone features from the platform perspective and troubleshooting answering rules, on hold, music on hold features etc. - Resolving tickets by making test calls through the switch to replicate, follow up with the carriers, make route changes etc. - Works as an escalation team to support other teams and maintaining agreed SLA. - Basic Understanding of Sansay SBC, Dialogic NGN will be an added advantage too. Other Criteria: - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems Thanks & Regards Aruna. P Technical Recruiter 8838607148 Email-aruna.winsolutions@gmail.com Job Types: Full-time, Permanent Pay: ₹212,861.32 - ₹879,515.39 per year Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Supplemental Pay: Joining bonus Overtime pay Performance bonus Shift allowance Yearly bonus Application Question(s): Available for walkin to the location Bopodi? Experience: NOC/VOIP: 2 years (Required) Location: Pune, Maharashtra (Required) Work Location: In person

Experience : 2.00 + years Salary : INR 600000-1200000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Office (Mumbai) Placement Type : Full time Permanent Position (*Note: This is a requirement for one of Uplers' client - Ketto) What do you need for this opportunity? Must have skills required: marketing automation tools, Marketing automation software, Customer Lifecycle Management, Customer Lifecycle Campaign, customer retention, Push Notification, Push Notification Campaign, Push notifications Ketto is Looking for: Job Title: Assistant Manager - CRM Product Marketing Experience: 2+ Years FullTime Location: Mumbai Responsibilities: Own end-to-end execution of Engagement & Retention campaigns across all owned media – email, notifications, SMS, WhatsApp, Push notifications, Product Inventory Structure campaigns & build Journeys for different user segments and business offerings, across multiple channels Track & monitor channel level performance targets of visits, orders, revenue & conversion OKR’s achievement specifically on LTV (building repeat usage & adoption of SIP program) and DAU’s/MAU’s, along with efficiency metrics such as CTR’s, Open rates, Clicks & Conversions Optimize marketing automation strategies to drive user conversion & engagement Co-own the responsibility of new features & programs adoption, along with Product & tech teams Cross-functional collaboration with Business Intelligence & analytics, Product and Tech teams to enhance funnel efficiencies & event integrations Work closely with Brand & Content teams to ensure campaign deployment Maintain relations with external solution providers to explore new mechanisms and efficient initiatives to increase both retention & engagement of users Continuously conduct tests across channels for campaigns and journey flows including segmentation, messaging, frequency, send day/time, personalization What you bring to the table: 2+ years of work experience in Customer Retention Management Strong problem-solving skills Strong analytical skills and the ability to churn insights from data Proven competency in MS Excel Prior experience in marketing automation technologies - CleverTap, WebEngage Perks and benefits: Attractive pay package on par with industry standards Flexible and meritocratic work culture Work environment aligned with diversity and inclusion parameters Individual’s professional & personal growth via learning & development programs How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! Show more Show less

JD: Enterprise Network Program Manager Job Summary: We are seeking an experienced Enterprise Network Program Manager to lead and deliver large-scale, multi-site network transformation programs across the globe for customer having a footprint of more than 100+ offices and facilities. The role requires in-depth expertise in SD-WAN design and rollout, LAN/WLAN across multiple OEMs, cloud security platforms, and core infrastructure services such as DDI, PAM, and ITSM (ServiceNow). The candidate will play a pivotal role in managing global initiatives and programs focused on site modernization and network automation to support business growth, security, and agility. Key Responsibilities: Program & Transformation Management: Lead enterprise-wide network transformation and site rollout programs for customers covering over 100 offices globally. Develop program charters, integrated plans, roadmaps, and KPIs; manage delivery across multiple time zones and geographies. Oversee end-to-end SD-WAN strategy, migration planning, PoCs, and phased deployments (e.g., Cisco Viptela, Silver Peak, Meraki). Manage global network segmentation and security zoning projects in coordination with cybersecurity teams. Network & Platform Technology Oversight: Deliver complex LAN/WLAN deployments and upgrades across varied OEMs (Cisco Catalyst, Aruba, Juniper, Fortinet). Ensure performance, resilience, and scalability of the SD-WAN overlay and underlay networks. Drive core platform implementations and upgrades for DDI (Infoblox/BlueCat), PAM (CyberArk/BeyondTrust/PAM360), and integration with ServiceNow CMDB and workflows. Collaborate with UC/Collaboration teams on deployment of Microsoft Teams, Cisco Webex, and SIP trucking modernization. Vendor, Partner & Stakeholder Management: Coordinate multi-vendor engagements for hardware, services, and cloud integrations. Act as the escalation point and governance lead across external SIs, OEMs, MSPs, and telecom providers. Regularly brief executive stakeholders and site leadership on program health, risks, and achievements. Financial Management & Resourcing: Develop and manage detailed program budgets, including hardware/software procurement, services, labor, and contingency planning. Track actuals vs. forecasts; ensure budget compliance and optimize cost across regions and project phases. Own vendor SOW review, PO tracking, invoicing, and financial reporting in alignment with Finance and Procurement teams. Plan and manage internal and external resource allocation across multiple regions and time zones, ensuring optimal team utilization and capability alignment. Lead resource demand planning in collaboration with Network Operations, Engineering, and PMO leadership. Automation & Innovation: Lead network automation initiatives using Ansible, Python, or similar frameworks for configuration, monitoring, and self-healing capabilities. Establish operational telemetry and automation hooks into SD-WAN orchestrators, ITSM, and security platforms. Foster a DevNetOps culture to drive continuous improvement and faster time-to-value. Required Qualifications: Bachelor’s degree in computer science, Networking, or related field (master’s preferred). 15+ years of experience leading large-scale, multi-site network programs in global enterprise environments. 5+ years of hands-on SD-WAN program experience including architecture, vendor selection, deployment, and lifecycle support. Extensive knowledge of LAN/WLAN across diverse OEMs (Cisco, Aruba, Meraki, Fortinet). Proven experience with: SD-WAN technologies (Cisco Viptela, Silver Peak, Meraki SD-WAN) Cloud security solutions (Zscaler, Prisma Access, Netskope) DDI (Infoblox, BlueCat) PAM (CyberArk, BeyondTrust) ITSM/CMDB (ServiceNow) Familiarity with enterprise VoIP, SIP, unified communications (Teams, Webex, Zoom). Experience with scripting/automation (Python, Ansible) and API integrations. PMP, PgMP, or PRINCE2 certified; ITIL and/or Agile certifications preferred. Key Competencies: Strong strategic thinking with ability to align network transformation with business needs. Deep understanding of WAN/LAN architectures in hybrid cloud and distributed enterprise environments. Excellent stakeholder engagement and communication skills, including executive presentations. High proficiency in project governance, risk management, and vendor negotiations. Ability to manage cross-cultural teams and coordinate across multiple time zones. Travel Requirements: Occasional international and domestic travel required (<20%), depending on program phase. Show more Show less

Experience in hands on programming in C/C++, multithread, -TCP/IP, UDP, IPC, SIP, RTP handling, Diameter and Socket programming Good understanding of 3GPP based call flows, 4G Core/ IMS components, 3GPP protocol stack

Working Experience in Production/Packing : 2 to 10 years in Parenteral Manufacturing unit *For Production (Parenteral/Injectable exposure only) : > Process Incharge/Sr. Process Incharge : - To ensure the cleanliness, environmental norms and other process of various area like Dispensing, Mixing, Filling and Terminal Sterilizer. -To complete CIP, SIP and batch manufacturing process timely. -To ensure the batch manufacturing process is done as per Batch Manufacturing record. -To co-ordinate with other departments like QA, QC, Stores, Engineering, etc. as and when required. *For Packing (Parenteral/Injectable exposure only) : >Process Incharge/Sr. Process Incharge: - To make sure that issued material is as per requirement and the material quality is as per specification. -To check the availability of packing material with proper labels and status. -To ensure that the packing activity does not start without line clearance. -To check, verify and destroy the rejection generated during packing and ensure recording of all such material. -To update the Batch Packing Record online. -To check the packing online at frequent intervals as defined in the Standard Operating Procedure. -To train personnel for the critical operations like visual inspection and labeling. Candidate Profile: Ready to work in rotational shifts. Excellent understanding about working area. Initiator and Learner. Decision making ability. Team player and if required, can provide training to other team members. Good communication. -The above positions are for shift (rotational) operations for the plant location (Vasana-Chacharwadi) and only for experienced candidates. -Fresher candidates can share their profile on hrm.opmf-amd@otsukapharma.in Note: Otsuka Pharmaceutical India Pvt Ltd does not hire any such consultants/agents who promise interviews/jobs for monetary consideration/registration fees. Beware of such fraudulent calls.

Job Description - Own end-to-end execution of Engagement & Retention campaigns across all owned media – email, notifications, SMS, WhatsApp, Push notifications, Product Inventory Structure campaigns & build Journeys for different user segments and business offerings, across multiple channels Track & monitor channel level performance targets of visits, orders, revenue & conversion OKR’s achievement specifically on LTV (building repeat usage & adoption of SIP program) and DAU’s/MAU’s, along with efficiency metrics such as CTR’s, Open rates, Clicks & Conversions Optimize marketing automation strategies to drive user conversion & engagement Co-own the responsibility of new features & programs adoption, along with Product & tech teams Cross-functional collaboration with Business Intelligence & analytics, Product and Tech teams to enhance funnel efficiencies & event integrations Work closely with Brand & Content teams to ensure campaign deployment Maintain relations with external solution providers to explore new mechanisms and efficient initiatives to increase both retention & engagement of users Continuously conduct tests across channels for campaigns and journey flows including segmentation, messaging, frequency, send day/time, personalization Requirement - work-experience in Customer Retention Management Strong problem-solving skills Strong analytical skills and the ability to churn insights from data Proven competency in MS Excel Prior experience in marketing automation technologies - CleverTap, WebEngage Skills: webengage,marketing automation technologies,problem-solving,ms excel,problem solving,engagment and retention campaign,crm,data analysis,marketing automation,customer retention management,analytical skills,customer retention,retention management,clevertap,campaigns Show more Show less

Job Overview We’re Hiring: Associate Area Heads – Vijayawada you will be responsible for driving sales growth within a designated territory. develop strategic sales plans, and build strong relationships with clients to achieve revenue targets. Are you a growth-focused leader with a passion for building people, driving performance, and creating lasting impact? At SIP Academy, we’re looking for dynamic Associate Area Heads to lead our efforts in Vijayawada. Vijayawada – Andhra Pradesh * Appoint new Franchisee and support 20+ existing franchisee * Visit schools and gain permissions for on-ground activities * Prior channel handling experience is a must * Preferably experienced in team handling * Languages: English, Telugu (must), Hindi (desirable) * Education: Degree / B.Tech (MBA preferred) * Travel within the state is required * Experience: 3–4 years in channel management * Excel: Intermediate Location: Vijayawada CTC: As per market standards This is your chance to shape success stories by mentoring teams, supporting franchisees, and building strong educational ecosystems. If you're ready to drive real growth and lead with purpose, this opportunity is for you. Apply now or tag someone who fits the bill! gopal@sipacademyindia.com Job Type: Full-time Pay: From ₹35,000.00 per month Schedule: Day shift Weekend availability Work Location: In person

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: MSSQL Database Admin . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

About us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Paytm Lending team: At Paytm Lending, we are a dedicated group of professionals committed to changing the way lending is experienced in India. The team is focused on leveraging technology and data to build accessible, transparent, and customer-centric lending solutions. From personal loans to merchant financing, we are on a mission to make credit accessible to everyone. As part of our team, you’ll work alongside experts in the fintech space, collaborate on strategic initiatives, and have the opportunity to directly impact millions of lives by making financial products easy to use and understand. Job Description: 1. Grow Distribution and Market share in the assigned area (Rural) of operations. 2. Visibility Accountability through Extensive QR & Sound box deployment and sale of the product. 3. Identify and Recruit the sales team (FSE) to align and drive business in the market. 4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts. 5. Plan the market size, span and geographies for FSE. 6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap. 7. Monitor the Quality parameters as suggested by the management. 8. Validate and conduct the audits on the acquisitions and sales done by the team. 9. Ensure the team members are in the market where sales & usage are done regularly. 10. Should have good networking capabilities and be willing to travel extensively throughout their specified area. 11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc., along with Upgrades for the merchant. 12. Good understanding of lending products. 13. Able to train and groom the manpower allocated to him. Show more Show less

About us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Paytm Lending team: At Paytm Lending, we are a dedicated group of professionals committed to changing the way lending is experienced in India. The team is focused on leveraging technology and data to build accessible, transparent, and customer-centric lending solutions. From personal loans to merchant financing, we are on a mission to make credit accessible to everyone. As part of our team, you’ll work alongside experts in the fintech space, collaborate on strategic initiatives, and have the opportunity to directly impact millions of lives by making financial products easy to use and understand. Job Description: 1. Grow Distribution and Market share in the assigned area (Rural) of operations. 2. Visibility Accountability through Extensive QR & Sound box deployment and sale of the product. 3. Identify and Recruit the sales team (FSE) to align and drive business in the market. 4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts. 5. Plan the market size, span and geographies for FSE. 6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap. 7. Monitor the Quality parameters as suggested by the management. 8. Validate and conduct the audits on the acquisitions and sales done by the team. 9. Ensure the team members are in the market where sales & usage are done regularly. 10. Should have good networking capabilities and be willing to travel extensively throughout their specified area. 11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc., along with Upgrades for the merchant. 12. Good understanding of lending products. 13. Able to train and groom the manpower allocated to him. Show more Show less

Required Information Details 1 Role Network Admin 2 Required Technical Skill Set Network 4 Desired Experience Range 8 to 12 5 Location of Requirement - Chennai Desired Competencies (Technical/Behavioral Competency) Must-Have (Ideally should not be more than 3-5) · Hands-on Experience in Switching Administration (DCLAN) · Experience in configuring VXLAN (good to have) or VXLAN Know how (Must have) · Experience in Firewall and load balancer · Experience in Cisco ACI Contract creation, modification · Hands-on Experience in F5 Load balancer Administration & Troubleshooting (DCLAN) · Experience in MPLS, VRF, VPN, and network routing · Experience of installing Cisco and HP networking equipment · Data knowledge o Knowledge of protocols BGP, OSPF, EIGRP, SPT, TRUNKS, VLANs, Port-Channel, Static routing o Networking topologies and protocols. Examples being MPLS, VRF, SIP, Traffic Shaping / QoS o Palo Alto Command line o Cisco command line · Must have a good networking background and understanding Good-to-Have · Minimum of 4 years experience in Datacenter networking domain · Ability to set direction and prioritize work and resources based operational and client needs. · Datacenter Networking Cisco product and technology knowledge. · Palo Alto Networks Certified Network Security Engineer 7-8 (PCNSE7-8) certification preferred. · CCNP certified (or higher) · ITI based support team with 24x7 support operations · Reviews functional and technical designs to identify areas of risk and/or missing requirements. SN Responsibility of / Expectations from the Role 1 An ability to lead the network operational team and drive the SLA/OLA concerned 2 Ensure that network devices are maintained and configured as per the security and operational needs Show more Show less

Key Responsibilities: Monitor the entire OEM factory process including incoming material inspection, production processes, and final product testing. Verify that the specifications and manufacturers of raw materials used by the OEM factory are consistent with the CSI BOM. Oversee product supervision during production, final product inspection, and shipment supervision. Review process documents such as soldering parameters (e.g., stringer temperature, lamination time) and EL testing standards to ensure compliance. Supervise the execution of reliability tests such as PID testing and damp heat cycling at the OEM factory. Provide the latest BOM, SIP, SOP, and drawings to the OEM factory. Proficient in using analytical tools to quickly analyze typical issues like lamination bubbles. Establish a rapid response mechanism (on-site resolution of urgent quality issues within 2 hours). Lead and follow up on 8D reports when major issues occur at the OEM factory. Track daily production progress. Compile and report daily, weekly, and monthly reports. Responsible for communicating the monthly production plan for OEM products. Qualifications: Bachelor's degree in Engineering. Minimum of 3–5 years of engineering experience in the quality or technical department of a PV module factory, with at least 3 years in the solar industry. Proficient in EL/IV curve testing, CTM calculation methods, and EVA crosslinking degree testing. Skilled in data analysis to identify and resolve issues quickly. Familiar with India’s BIS certification process and local labor laws. Excellent English communication skills, with proficiency in Gujarati preferred. Regulatory Knowledge: In-depth knowledge of Indian tolling regulations and compliance requirements. Experience in setting up factories in India or Southeast Asia is a plus. Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: MSSQL Database Admin . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: Oracle Database Admin . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less