The Cisco CVP Engineer is responsible for handling escalations, ensuring the stability and performance of Cisco Customer Voice Portal (CVP) environments, and providing advanced troubleshooting support. This role involves collaborating with teams, conducting root cause analysis (RCA), optimizing call flows, and ensuring seamless IVR interactions for customers. The engineer also plays a crucial role in system enhancements, security compliance, and automation. Engage with business teams to understand customer requirements and implement appropriate IVR flows. Provide technical guidance on CVP architecture, best practices, and scalability solutions. Required Skills & Expertise ✅ Strong expertise in Cisco CVP components – CVP Call Server, VXML Server, Reporting Server, Media Server. ✅ In-depth troubleshooting of CVP SIP interactions, VXML, and Java-based applications. ✅ Proficiency in analyzing CVP logs, Call Studio logs, SIP ladder diagrams, and Voice Gateway traces. ✅ Experience with Voice Gateways (VG), SIP trunks, RTP, QoS, and Call Manager integrations. ✅ Understanding of Java and VXML scripting for troubleshooting IVR applications. ✅ Knowledge of CUCM, ICM, UCCE/PCCE, Finesse, and third-party IVR integrations. ✅ Experience with certificate management, security patches, and compliance best practices. ✅ Familiarity with automation tools for monitoring and reporting (Python, PowerShell, SQL). ✅ Excellent documentation and communication skills for RCA reports and technical documentation. Show more Show less

Designation: RM Advisor Location: Chennai, Bangalore, Hyderabad, Vizag, Coimbatore, Kolkata, Mumbai & Delhi Roles and Responsibilities: • Activate trading accounts for clients and guide new entrants in understanding equity market dynamics. • Cross-sell investment products such as Insurance, Mutual Funds (MF), PMS, SIP, and Initial Public Offerings (IPOs) to existing clients. • Coordinate daily equity trades for clients and assist in executing trades online or placing orders on their behalf. • Drive revenue growth while ensuring client profitability and long-term engagement. • Provide clients with market insights and investment advisory services based on current financial conditions. • Acquire new clients through referrals from existing customers. • Reactivate inactive clients through consistent follow-ups and engagement strategies. • Ensure timely collection of margins and market-to-market losses. Preferred Candidate Profile: • Educational Qualification: Postgraduate degree required. • Experience: Minimum 2 years of experience, with at least 6 months in equity dealing with an Indian broking firm. • Hands-on experience in broking with a solid understanding of financial products and market trends. • Must not have any self-trading experience. • Certification: NISM Series VIII certification is mandatory. • Strong expertise in client acquisition, retention strategies, and achieving sales targets. • Prior experience in the broking industry is essential. Show more Show less

Company Description BT Group is a leading communications services company that connects people for good and supports customers to live, work, and play together better through technology. The solutions provided by BT Group play a crucial role in modern life, addressing global challenges such as the global pandemic, climate change, and cyber security. Role Description This is a full-time hybrid role for a Senior Service Reliability Engineer located in the Greater Kolkata Area. The Senior Service Reliability Engineer will be responsible for tasks such as Senior Network engineer, Candidate should have good Technical Knowledge on cisco portfolio (CCNP) R&S , He should be capable of understanding Contract Design /Traffic Flow of various contracts supported maintenance, and troubleshooting. Qualifications Qualifications: · Degree/Diploma or equivalent · ITIL Foundation highly desirable · CCNP (or similar level of knowledge) mandatory Skills/Experience: · At least 4-5 years of relevant experience with problem solving capability in independent role ( large and complex customers in NOC environment preferred ) · Full level understanding on 2-3 technologies or Expert level understanding on 8-15 technologies · Expert level understanding of LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/DMVPN/IPSEC/VOIP/ISDN/ SIP/SDWAN Cloud technologies · Intermediate level of Cisco Data(Routing and Switching), Cisco Access Points, Cisco WLC, Cisco Leaf and Spines, Cisco APIC) and F5 Load balancers · Ability to aggressively drive, facilitate and lead the technical resolution of complex and highly visible technology incidents and ensuring maximum system availability · Experience in handling requests like addition of new network assets for data platform which requires hardware and configuration changes · Basic level of understanding of ISO 20000, ISO 27001 & ISO 9001 · Full level of Understanding of the BT products solutions to a solid ‘basic’ level (e.g. same as Sales roles) and in depth BT's operational/service processes would be beneficial · Solution monitoring and multi-layer troubleshooting · Intermediate level Technical understanding of architecture and design flows · Ability to organize and attend on international conference call and discuss technical issues · Experience in operation of end to end customer solutions · Excellent communication, Interpersonal and Negotiation skills - internally, analytical thinking and customer facing · Self-driven, able to work with minimal guidance and supervision · Team-player with good coaching skills, eager to learn and also share skills and experience · Enthusiastic and pro-active with a desire to improve service for the customer, and other internal users · Keen learner and support CI environment · Peer & stakeholder management · Ability and willingness to coach the 1st line team(s) whenever required Show more Show less

Job Requirements Job Requirements Role/ Job Title: Relationship Manager - Current Account Function/ Department: Branch Banking Job Purpose The role includes managing assigned client portfolio to ensure superior service delivery leading to cross sell. It would include CASA Build up as per branch targets, improving product holding per customer through cross sell of all banking products, acquiring new clients and managing the walk-in clients. The role entails managing all cash, routine transactions for bank customers including fund transfer, accepting deposits & withdrawals, and managing deliverables. Roles & Responsibilities CASA values build up and new client acquisition. Ensure effective client engagement leading to cross sell. Increase in 'Product holding per customer' within mapped portfolio. Ensure all the clients engaged are profiled and presented with suitable banking products. Be solution oriented and ensure effective on-boarding on Mobile/Net Banking, Bill Pay, SIP, Insurance & Investment solutions, Retail and SME Loans and relevant banking programs. Ensure monthly operating plan is met to improve scorecard and decile rankings. Coordinate with respective relationship managers for closure of business loans, working capital, POS, CMS, trade transactions generated through client engagement. Responsible for creating a customer-focused approach for quick resolution of all queries and complaints to achieve NPS benchmarks. Custodian of the branch vault, manage vault limits, cash, and non-cash transactions. Ensure Nil instances of cash shortage or excess at teller counter. Updating the key registers regularly and reviewing branch reports like end of day (EOD) cash position report LTR, Instruments issued etc. Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable, reconciliation and maintenance of suspense accounts register as per the required format. Ensure strict adherence to the bank policies and compliance. Secondary Responsibilities Perform audit and ensure compliance to internal and external regulations and guidelines. Provide best in-class customer service to all clients to become their primary banker. Education Qualification Graduation: Any Post-graduation: Any Show more Show less

Job Description As a QA Architect at Oracle, you will be responsible for developing and documenting strategies for testing, executing the strategies and implementing automation. This role requires a blend of technical expertise, strategic vision and leadership capabilities to ensure our products and solutions achieve the highest quality standards. You will play a key role in shaping our products from the early stages of development. You will be expected to become a domain expert and work closely with both product and engineering teams. We are looking for someone with excellent communication skills and a passion for ensuring quality to be able to provide clear and concise feedback to our teams. Desire Skills In-depth knowledge of software testing lifecycle (STLC) and quality standards. Mandatory to have excellent knowledge of functional, performance testing in telecom. Plus to have knowledge in audio video conferencing solution and call-flows Mandatory to have good experience in Java automation , mobile device automation, API Testing - Understanding of client-server architecture and communication principles Good Experience in test automation/framework development using technologies: Java , Junit, Selenium, REST API automation, Appium , Android test automation , WebRTC test automation Sound understanding of networking fundamentals, L2/L3 concepts. Mandatory to have experience in Docker , K8s , CI/CD Good understanding and working experience in cloud technologies , virtualization, AI technologies and frameworks Sound understanding of networking fundamentals , Telecom testing experience , Linux knowledge is a plus ( example – SIP Protocol , VoIP, WebRTC, media server) Agile experience is an added advantage Self-driven and strong team player Career Level - IC4 Responsibilities Define and implement quality assurance strategies, frameworks, and best practices. Design and implement test plans for AI-driven systems, ensuring accuracy, reliability, and robustness. Identify and implement modern QA tools and technologies to optimize testing workflows. Use and contribute to the Continuous Integration and Continuous Delivery process (CI/CD). Strong organizational and problem-solving skills with great attention to detail, critical thinking, solid communication Identify and address performance bottlenecks and ensure exceptional user experience. Collaborate with cross-functional teams to align QA strategies with business goals. Responsibilities As a QA Architect at Oracle, you will be responsible for developing and documenting strategies for testing, executing the strategies and implementing automation. This role requires a blend of technical expertise, strategic vision and leadership capabilities to ensure our products and solutions achieve the highest quality standards. You will play a key role in shaping our products from the early stages of development. You will be expected to become a domain expert and work closely with both product and engineering teams. We are looking for someone with excellent communication skills and a passion for ensuring quality to be able to provide clear and concise feedback to our teams. Desire Skills In-depth knowledge of software testing lifecycle (STLC) and quality standards. Mandatory to have excellent knowledge of functional, performance testing in telecom. Plus to have knowledge in audio video conferencing solution and call-flows Mandatory to have good experience in Java automation , mobile device automation, API Testing - Understanding of client-server architecture and communication principles Good Experience in test automation/framework development using technologies: Java , Junit, Selenium, REST API automation, Appium , Android test automation , WebRTC test automation Sound understanding of networking fundamentals, L2/L3 concepts. Mandatory to have experience in Docker , K8s , CI/CD Good understanding and working experience in cloud technologies , virtualization, AI technologies and frameworks Sound understanding of networking fundamentals , Telecom testing experience , Linux knowledge is a plus ( example – SIP Protocol , VoIP, WebRTC, media server) Agile experience is an added advantage Self-driven and strong team player Career Level - IC4 Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description As a QA Architect at Oracle, you will be responsible for developing and documenting strategies for testing, executing the strategies and implementing automation. This role requires a blend of technical expertise, strategic vision and leadership capabilities to ensure our products and solutions achieve the highest quality standards. You will play a key role in shaping our products from the early stages of development. You will be expected to become a domain expert and work closely with both product and engineering teams. We are looking for someone with excellent communication skills and a passion for ensuring quality to be able to provide clear and concise feedback to our teams. Desire Skills In-depth knowledge of software testing lifecycle (STLC) and quality standards. Mandatory to have excellent knowledge of functional, performance testing in telecom. Plus to have knowledge in audio video conferencing solution and call-flows Mandatory to have good experience in Java automation , mobile device automation, API Testing - Understanding of client-server architecture and communication principles Good Experience in test automation/framework development using technologies: Java , Junit, Selenium, REST API automation, Appium , Android test automation , WebRTC test automation Sound understanding of networking fundamentals, L2/L3 concepts. Mandatory to have experience in Docker , K8s , CI/CD Good understanding and working experience in cloud technologies , virtualization, AI technologies and frameworks Sound understanding of networking fundamentals , Telecom testing experience , Linux knowledge is a plus ( example – SIP Protocol , VoIP, WebRTC, media server) Agile experience is an added advantage Self-driven and strong team player Career Level - IC4 Responsibilities Define and implement quality assurance strategies, frameworks, and best practices. Design and implement test plans for AI-driven systems, ensuring accuracy, reliability, and robustness. Identify and implement modern QA tools and technologies to optimize testing workflows. Use and contribute to the Continuous Integration and Continuous Delivery process (CI/CD). Strong organizational and problem-solving skills with great attention to detail, critical thinking, solid communication Identify and address performance bottlenecks and ensure exceptional user experience. Collaborate with cross-functional teams to align QA strategies with business goals. Responsibilities As a QA Architect at Oracle, you will be responsible for developing and documenting strategies for testing, executing the strategies and implementing automation. This role requires a blend of technical expertise, strategic vision and leadership capabilities to ensure our products and solutions achieve the highest quality standards. You will play a key role in shaping our products from the early stages of development. You will be expected to become a domain expert and work closely with both product and engineering teams. We are looking for someone with excellent communication skills and a passion for ensuring quality to be able to provide clear and concise feedback to our teams. Desire Skills In-depth knowledge of software testing lifecycle (STLC) and quality standards. Mandatory to have excellent knowledge of functional, performance testing in telecom. Plus to have knowledge in audio video conferencing solution and call-flows Mandatory to have good experience in Java automation , mobile device automation, API Testing - Understanding of client-server architecture and communication principles Good Experience in test automation/framework development using technologies: Java , Junit, Selenium, REST API automation, Appium , Android test automation , WebRTC test automation Sound understanding of networking fundamentals, L2/L3 concepts. Mandatory to have experience in Docker , K8s , CI/CD Good understanding and working experience in cloud technologies , virtualization, AI technologies and frameworks Sound understanding of networking fundamentals , Telecom testing experience , Linux knowledge is a plus ( example – SIP Protocol , VoIP, WebRTC, media server) Agile experience is an added advantage Self-driven and strong team player Career Level - IC4 Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Why join Safeguard Global? We want to help you “Work in Any Way ” - that makes time for family, commitments, and life outside, so that you can have the best of both worlds. When you own what you do and are driven to deliver, you have the flexibility to decide where and how you work. Our roles aren’t just remote and hybrid first—they break free from the traditional ways of doing things, paving a way for A Job That Works for You. The role in a nutshell: This role involves managing day-to-day accounting operations, statutory compliance, and financial reporting for multiple Indian clients. You will be responsible for preparing and filing GST and TDS returns, maintaining accurate books of accounts using platforms like QuickBooks or NetSuite, and handling accounts payable/receivable processes. The role also supports month-end closings, audit requirements requiring strong accounting knowledge, attention to detail, and effective communication skills. How you will make a difference: Assist in preparation and filing of GST, TDS, and other statutory returns Handle day-to-day accounting operations for multiple Indian clients Prepare and maintain books of accounts in QuickBooks, NetSuite, Intacct or other client-preferred platforms Process accounts payable and receivable transactions, including vendor and customer reconciliations Ensure timely bank reconciliations and maintain general ledger accounts. Support monthly, quarterly, and annual financial closing and reporting activities Prepare management reports and assist with internal audit requirements Coordinate with client teams to collect necessary documentation and clarify queries Stay updated on changes in Indian accounting and tax laws What will give you an advantage: Bachelor's degree in Finance, Accounting, or a related field 2+ years of experience in financial reconciliation, accounting, and compliance roles Strong knowledge of accounting principles Proficiency in Microsoft Excel Excellent analytical and problem-solving skills Effective communication and interpersonal skills Ability to work independently and in a team Who we are and what we do: Safeguard Global is….Global! With offices worldwide, we help 1500+ companies hire, manage, and pay employees in 170+ countries. It's all about people! Join us to meet diverse folks, explore new cultures, and connect with amazing folks from around the globe. Our Global Benefits Autonomy & Flexibility (Work in Any Way): Be supported with as much flexibility as possible. Bonding Leave: Enjoy paid leave to bond with your new family member. 2 Charitable Days: Contribute to causes you believe in. Reward & Recognition Program: Be rewarded for your success and championing our values. Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan. Why become a Guardian: International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise. Our Culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve. Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace. Next Steps: To apply, please click on the following link. We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage should your application meet the position's requirements, and or a gentle update if you have been unsuccessful at this time. Welcome to the Future of Work! At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians. Show more Show less

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Adobe Experience Platform (AEP) Good to have skills : Java Enterprise Edition Minimum 12 year(s) of experience is required Educational Qualification : Min 15 years of continuous education Project Role :Application Developer Project Role Description :Design, build and configure applications to meet business process and application requirements. Must have Skills :Adobe Experience Platform (AEP)Good to Have Skills : Java Enterprise EditionJob Requirements :Key Responsibilities :Lead AEP based project deliveries as architect for experience transformation leveraging AEP with integrations to other platforms or legacy systems for industry specific use cases such as Retail, Banking etcSolution Design:Collaborate with stakeholders to understand business requirements and translate them into scalable and efficient Adobe Experience Platform CDP solutions Design data architecture, integration patterns, and workflows to optimize the collection, storage, and activation of cust Technical Experience :Adobe AEP expertise with more than 2 years of experience in leading AEP based implementationsExtensive experience as a technical architect or solution architect, with a focus on customer data platforms CDPOverall knowledge of capturing customer data from different data sources to aggregate and generate customer insights with analytics products Knowledge and experience on offer decisioning and marketing activations through AJO, Target etcExperience in data driven experience transformatio Professional Attributes :Good verbal written communication skills to connect with customers at varying levels of the organization Ability to operate independently and make decisions with little direct supervision c:Effective Co-ordination and Analytical skillsLeadership skills to lead a team of AEP specialists, marketing Educational Qualification:Min 15 years of continuous educationAdditional Info :NA Qualifications Min 15 years of continuous education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Adobe Experience Platform (AEP) Good to have skills : Java Enterprise Edition Minimum 12 year(s) of experience is required Educational Qualification : Min 15 years of continuous education Project Role :Application Developer Project Role Description :Design, build and configure applications to meet business process and application requirements. Must have Skills :Adobe Experience Platform (AEP)Good to Have Skills : Java Enterprise EditionJob Requirements :Key Responsibilities :Lead AEP based project deliveries as architect for experience transformation leveraging AEP with integrations to other platforms or legacy systems for industry specific use cases such as Retail, Banking etcSolution Design:Collaborate with stakeholders to understand business requirements and translate them into scalable and efficient Adobe Experience Platform CDP solutions Design data architecture, integration patterns, and workflows to optimize the collection, storage, and activation of cust Technical Experience :Adobe AEP expertise with more than 2 years of experience in leading AEP based implementationsExtensive experience as a technical architect or solution architect, with a focus on customer data platforms CDPOverall knowledge of capturing customer data from different data sources to aggregate and generate customer insights with analytics products Knowledge and experience on offer decisioning and marketing activations through AJO, Target etcExperience in data driven experience transformatio Professional Attributes :Good verbal written communication skills to connect with customers at varying levels of the organization Ability to operate independently and make decisions with little direct supervision c:Effective Co-ordination and Analytical skillsLeadership skills to lead a team of AEP specialists, marketing Educational Qualification:Min 15 years of continuous educationAdditional Info :NA Qualifications Min 15 years of continuous education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP BTP Extension Suite Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process Ensure timely project delivery Provide guidance and support to team members Professional & Technical Skills: Must To Have Skills: Proficiency in SAP BTP Extension Suite Strong understanding of application development principles Experience in leading application development projects Knowledge of software development lifecycle Ability to communicate effectively with stakeholders-At least 2 years of strong SAP BTP - CAP development experience.-Should be able to build business applications using CAP for Node.js-Knowledge of Java will be an added advantage-Understand the requirements provided in the high-level design document (Functional Specs)-Raise any questions and get them clarified with client Functional SMEs-Work closely with the client Technical Architects to finalize the Technical Design-Conduct unit tests and support functional tests-Perform code transports and make sure the core is running fine in quality env.-Participate in daily scrum stand up calls and update respective stories in client agile tool-Learn the client Way of Working and adapt to it asap.-Should have strong Interpersonal/soft skills and good communication skills.-Should have a good overall understanding of clean core concept, SAP BTP and SAP S4 HANA in General Additional Information: The candidate should have a minimum of 5 years of experience in SAP BTP Extension Suite This position is based at our Pune office A 15 years full-time education is required Qualifications 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year Diploma Must have Skills :Unified Communication and Collaboration ImplementationGood to Have Skills : Unified Communication and Collaboration OperationsJob Requirements :Key Responsibilities : Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operations, requirements issuesTechnical Experience :-Basic understanding of voice telephony TDM / IP along with knowledge of voice networking, Signaling standards telecommunication protocols H323, SIP,SCCP, MGCP etc-Hands-on experience on industry standard enterprise PBXs like Cisco call manager-Basic knowledge on PRI and trunk configuration in Telephony system-Basic knowledge in ACD calls routing configurations-Basic troubleshooting of Cisco VoIP gateways and adjuncts -Knowledge of Voicemail Cisco Unity, IVR, Reporting etc-Basic troubleshooting knowledge with respect to the operational issues in PBX-Basic knowledge of Call accounting software Professional Attributes :-Customer focused positive attitude towards work-Good interpersonal and communication skills verbal and written-Ability to work with diverse teams a quick learner-High level of initiative coupled with a good team spirit-Positive work ethic-Basic knowledge in MS Visio, Word and ExcelEducational Qualification:-Any Degree or 3 Year Diploma Qualifications Any Degree or 3 Year Diploma

Why join Safeguard Global? We want to help you “Work in Any Way ” - that makes time for family, commitments, and life outside, so that you can have the best of both worlds. When you own what you do and are driven to deliver, you have the flexibility to decide where and how you work. Our roles aren’t just remote and hybrid first—they break free from the traditional ways of doing things, paving a way for A Job That Works for You. The role in a nutshell: The Senior HR Shared Services Associate is responsible for resolving and supporting client HR queries and delivering a range of HR services. In this role, you will ensure compliance with regional and local regulations while providing a positive experience for our clients and employees. This is an excellent opportunity for someone who is passionate about Human Resources, enjoys working in a collaborative environment, and is eager to learn and grow within a global company. You will work on global projects and closely collaborate with other teams throughout the organization to drive efficiency and deliver a consultative service to our clients. How you will make a difference: Handle HR processes from hire to retire, including employment contracts, employee onboarding and offboarding, payroll management, benefits administration, and employee records maintenance. Manage administrative tasks such as data entry, employee file management, and processing HR-related documents. Ensure adherence to service level agreements (SLAs) and maintain high customer satisfaction (CSAT) levels. Follow standard operating procedures (SOPs) accurately and consistently. Utilize HR Information Systems (HRIS) such as Workday, SAP, or other HR management tools for efficient HR service delivery. Deliver timely and accurate HR services clients. Promote a collaborative team environment, fostering teamwork and cross-functional cooperation. Monitor key performance indicators (KPIs) and generate business reports to provide actionable insights for stakeholders. Uphold and demonstrate company values in all interactions and responsibilities What will give you an advantage: Minimum 4 years of experience in managing Global HR Shared Services in a multi-national/global organization with client-facing responsibilities. Experience in the Europe and Asia regions a plus Good verbal and written communication skills, including the ability to communicate complex concepts clearly and concisely to diverse audiences Good knowledge of MS Excel, PowerPoint, SharePoint and Smartsheet Ability to deal with ambiguity and work in a dynamic, results-oriented environment Understand and recognize when there is a sense of urgency and be able to prioritize activities accordingly High level of independence and initiative while working effectively as part of a team and a high level of accountability for assigned responsibilities. Ability to meet deadlines (SLAs). Who we are and what we do: Safeguard Global is….Global! With offices worldwide, we help 1500+ companies hire, manage, and pay employees in 170+ countries. It's all about people! Join us to meet diverse folks, explore new cultures, and connect with amazing folks from around the globe. Our Global Benefits Autonomy & Flexibility (Work in Any Way): Be supported with as much flexibility as possible. Bonding Leave: Enjoy paid leave to bond with your new family member. 2 Charitable Days: Contribute to causes you believe in. Reward & Recognition Program: Be rewarded for your success and championing our values. Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan. Why become a Guardian: International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise. Our Culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve. Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace. Next Steps: To apply, please click on the following link. We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage should your application meet the position's requirements, and or a gentle update if you have been unsuccessful at this time. Welcome to the Future of Work! At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians. Show more Show less

Manage and configure Oracle SBC (Session Border Controllers) for voice network security. Handle SIP trunking, call routing, and troubleshooting.

Manage Cisco Contact Center solutions, ensuring efficient operation and support for customer service teams. Configure call routing, monitor system performance, and troubleshoot technical issues to enhance customer experience.

The Network Voice role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Network Voice domain.

The BT Enterprise Telephony role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the BT Enterprise Telephony domain.

The Avaya Aura, IT IS_CNS_Contact Center_Cisco role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Avaya Aura, IT IS_CNS_Contact Center_Cisco domain.

The Core .NET Technologie role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Core .NET Technologie domain.

The Network Cisco Voice - UCCE role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Network Cisco Voice - UCCE domain.

The Cyber Security, RSA Archer Engage role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Cyber Security, RSA Archer Engage domain.

The Genesys Engage, Service Management role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Genesys Engage, Service Management domain.

Job Title – Lead Engineer / Senior Lead Engineer – Software Development UI (Angular) Job Location – Chennai Reports to – Software Engineering Group _______________________________________________________________________________________ The candidates with the following experience are preferable in building and architecting software solutions in Telecom domain and more specifically in ILL, MPLS, SIP, VPN products The ideal candidate would have the following qualifications/experience: Bachelor degree (Computer Science / IT) with about 4 - 6 years of experience in software development with a minimum of 2/3 years Angular experience Design and implement user interfaces with HTML, CSS, and JavaScript. Develop and maintain front-end web applications using Angular 15+ Write efficient, modular, and reusable code using UI Modularization and Componentization techniques. Conduct unit testing with Jasmine/Karma to ensure stability and reliability. Integrate and manage REST APIs, ensuring seamless communication between front-end and backend services. Utilize build tools such as webpack and angular-cli for efficient project setup and deployment. Good at responsive design Expert in CSS Preprocessing Knowledge on HTTP, basic programming skills Expert in DOM/XML/JSON Good experience in webservices like SOAP/REST Expert in solving cross browser and cross platform issues Good in SVG Experience in front end frameworks like Bootstrap, Html5 Exposure to Jenkins, GIT, data formats json /xml Exposure to Application Security concepts – handling top 10 OWASP vulnerabilities Exposure to IP Network concepts Understanding of DevOps processes like CI/CD The candidate should have excellent communication skills with an ability to interact with non-technical stakeholders as well. Show more Show less

The Informatica Powercentre E1 role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Informatica Powercentre E1 domain.

The Cyber Security -MSS- Endpoint Security E4 role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Cyber Security -MSS- Endpoint Security E4 domain.

The Testing Concepts, Process and Methodology E1 role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Testing Concepts, Process and Methodology E1 domain.