About Movius Movius is the leading global provider in cloud-based secure mobile communications software, helping enterprises deliver better engagement for their clients. Enterprises around the world use the company s all-in-one mobility platform to connect with their customers in more convenient, cost-effective, and compliant ways. The platform offers an easy way to extend and integrate voice, text, and messaging services into CRM systems, collaboration tools and other enterprise systems and take advantage of our built-in AI capabilities to drive conversational analytics. Movius supports remote working with our people located across USA, India, Australia, Asia and Europe. The Role Are you ready to take on your next challenge in this fast-paced tech company? We are currently looking for experienced Product Manager who can help drive the product vision and evolution of the Movius product portfolio. Working closely with other product managers, engineering, service, sales, and customer success teams, the product manager will collaborate to define a strategy and an implementation plan to deliver on the roadmap. The Product Manager is responsible for the setting of strategic product direction, collating and maintaining product requirements and ensuring successful realization of product strategy across the portfolio within our chosen market categories and customer segment domains. As a product manager, you will: Own and drive the evolution of the Movius Platform including the Movius APIs, and integration of AI capabilities. Document product requirements in detail and drive delivery through the engineering team. Engage and interface with large strategic customers and play the role of product evangelist in the market to support Sales and gather Voice of the Customer feedback. Track overall market dynamics and competitive landscape. Drive optimization, efficiency and scalability for current platform. Lead the product planning from concept through to product approval and launch. This includes the resource planning to execute Product evolution. Be a hands-on person in terms of grooming product stories with architecture, engineering, testing and DevOps teams. Support the sales and marketing teams with product questions and customer presentations. Develop presentations, whitepapers, and RFP responses to support technical and non-technical customer requirements and presentations for sales and executive leadership team members. Manage time schedules and overall product delivery. Report on both the business and operational performance of your products and customers on a regular basis. Who are you: Minimum 5 years experience in product management in a fast-paced company. Must have a bachelor s degree in information technology or engineering. An advanced degree such as a master s degree or MBA is a plus You are a strategic thinker and technically savvy in enterprise software, communications stack, APIs, cloud, and mobile devices. Experience with Software Development Life Cycle and Agile methodology. You are structured in your daily work with attention to detail and proven ability to prioritize and complete multiple projects concurrently and meet committed deadlines. The ability to solicit customer requirements from many sources, prioritize, and work with engineering and design to deliver Exceptional verbal and written communication to effectively collaborate and communicate with geographically dispersed cross-functional teams to drive business outcomes. Experience creating and contributing to a software product lifecycle evolution management, evangelizing the product vision, and grooming stories. Advantage: Knowledge of telecommunications networks, SIP stack, VoIP. 2-3 years of experience working is a similar position in a Communication Platform as a Service (CPaaS) provider. Experience in addressing enterprise customers requirements related to communications platforms is highly beneficial. Experience managing products in enterprise end-user technology team. Experience in regulated environments such as financial services/healthcare or related industries.

Job Title Telephony Engineer Created 16-Sep-2024 Department SRE Revised Job Summary As a Telephony Engineer, you will join our SRE team to play a pivotal role in supporting our growing voice infrastructure and SMS/Messaging services. You will leverage your expertise in SBC technologies, Linux deployment, and SIP protocols to ensure the reliability, performance, and quality of our voice services. Key Duties & Responsibilities 1 SBC Administration: Configure, manage, and maintain SBC devices (e.g., Metaswitch Perimeta, Sonus). 2 Linux Deployment: Deploy and manage Linux-based voice platforms and applications. 3 Troubleshooting: Diagnose and resolve voice network issues, including SIP signaling, RTP media, and SBC-related problems. 4 Integration: Integrate voice systems with other applications and platforms. 5 Performance Optimization: Optimize voice network performance for quality and efficiency, focusing on call quality metrics. 6 Operation & Support: Provide support for production environments related to voice services. 7 Incident Resolution: Deliver timely and high-quality incident resolution, focusing on root cause analysis, prevention, and ticket elimination. 8 Business Continuity: Participate in site-to-site quarterly/annual failover and validation exercises, as well as tabletop drills for disaster recovery planning. 9 Incident Handling: Conduct fault isolation, fault repair, and root cause analysis. Qualifications/Skills/Abilities Minimum Requirements Formal Education Bachelor s degree in computer science, Information Technology, or a related field (or equivalent experience). Experience (type & duration) 5+ years of experience in telephony engineering. Strong knowledge of SBC technologies and protocols Proficiency in Linux administration. Skills Software Management: Extensive experience in software patch management and deployment using Jenkins CI/CD. VOIP Expertise: Deep knowledge of VOIP protocols (SIP, WebRTC, RTP, RTCP, HTTPS, VOIP, CTI, TLS1.3) and certificate management. Deep understanding of SIP protocol and the ability to understand, pull, and fix issues related to call quality metrics. Systems Engineering: 3+ years of hands-on experience in systems engineering, infrastructure operations, or site reliability engineering. Automation: Proficiency in scripting and automation using languages like Python, Bash, or PowerShell. Networking and Security: Solid understanding of networking principles and security best practices. Problem-Solving: Excellent problem-solving and troubleshooting skills, capable of diagnosing and resolving complex technical issues under pressure. Accreditation / certifications / licenses Relevant certifications (e.g., RHCE, RHCSA) are a plus. Travel Requirements . Qualifications/Skills/Abilities Preferred Formal Education Experience (type & duration) Experience with specific SBC technologies or platforms. Knowledge of network security best practices. Skills Accreditation / certifications / licenses Travel Requirements

At Verint, we believe customer engagement is the core of every global brand. Our mission is thelp organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with passion, creativity, and drive tanswer constantly shifting market challenges and deliver impactful results for our customers. Our commitment tattracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com . Overview of Job Function: The Senior Software Engineer is required ttake a holistic view and be engaged throughout the development lifecycle. They will participate in and occasionally drive all our R&D activities. Subject ttheir specialization, they will be involved in the design, development, testing, publishing, and/or support of different cloud-based products and solutions. This role will work closely with a global team of engineers tbuild robust solutions that meet our business objectives following continuous integration and continuous deployment processes, while providing guidance tassociate level engineers. Additionally, they will provide recommendations tmanagement as tprocess, technologies, or other improvements intended tbenefit productivity, efficiency and/or quality of the solutions developed by the team and occasionally lead the implementation of new solutions. Qualification: Relevant industry certifications (Azure/AWS/GCP certified AI Engineer) Bachelor s degree in computer science / engineering, or equivalent work experience. Software Engineer level of experience with exceptional Real-Time skills and enthusiasm Proven ability tself-manage and structure work, this must be demonstrated through clear examples in your application Product / Technical : Degree in Computer Science or Engineering or Equivalent with 6+ years of relevant experience working with C/C++, C#, PHP. Must have 4 t6 years of Linux C++ / C developer. Must have 4 t6 years of Windows C/ C#/.NET, Dependency Injection Experience with Service Bus, Test Driven development Must have strong background in muti-process / multi-threaded application design. Must be proficient in Linux (currently using EL9) - Development, Bash shell. Must have strong background using and/or implementing SIP, RTP, or other voice protocols. Working knowledge of Asterisk/FreeSwitch Experience with Machine Learning technologies, NLP, Python libraries (Pandas, Keras, TensorFlow etc.) Good understanding of Python libraries for machine learning, Computer vision, Speech Analytics and Deep Learning tools & techniques Working experience of AWS development will be an added advantage. Working knowledge of Cloud tools such as Kubernetes, and CI/CD tools such as Harness and/or Jenkins. Working knowledge of Monitoring Tools such as Datadog and/or OpsGenie. Experience working JIRA and in an Agile team. Knowledge of front end technologies (React Js , Node Js, Java script) Working knowledge on Application Security/Vulnerability tools like Black Duck, Coverity / App Scan etc. Experience with API / RESTful data services Experience using Postgres and SQL Server database technologies. Knowledge of VXML & IVR technologies/solutions Core Tasks: Support the IVR and Fonolproduct development and maintenance initiative. Ensuring global customer success. Initial ramp up is expected tbe based on small product issue resolution building tnew feature development. Evaluate whether implementation tasks meet feature requirements and work with Team Lead and Technical Architect tensure it does Develop features using best practices and ensure it fits with the architecture for the product Ensure the right work is being done, work with Team Lead tknow that product qualities like, unit tests, automation, throughout, capacities, security & performance will be sufficient Ensure design and implementation work meets the stakeholder s requirements Ensure that the feature design is correct for operations, as well as deployment and sustainability Ongoing evaluation (test) of feature design - proactively work with others tidentify issues or potential risk areas with the architecture (for example - performance) Identify, monitor and resolve feature related issues; escalate if individual resolution is not possible Support departmental and team initiatives

Skilled in B2C mutual fund sales, client advisory, and SIP planning. Expertise in explaining investment products, handling retail investor queries, and achieving sales targets while ensuring compliance and building lasting client relationships.

Relationship Manager/ Business Development Manager :- Business Development Manager is entitled for - Generating leads. Meeting with the leads provided by the company. Acquisition of new Authorised Person/ Sub-brokers/ Business Associates/ Channel Partners Business establishment support to the existing Authorised Persons Revenue Generation Business proposal explanation to the prospects. Customization of business proposal according to the needs of the prospects. Real time updation of CRM.

Role & responsibilities Job Description Relationship Manager , Handling Affluent(HNI/UHNI) customers. Exp- 6 to 14 Years Wealth Banking Knowledge ( Mutual Funds , Insurance , SIPs, AIF, family wealth mgmt., Private banking RMs) Portfolio/AUM Size 100 crores & above Excellent Interpersonal skills ( Communication, Negotiation, and convincing skills , Outspoken and good at explaining banking products) Good at financial planning Advisory Well groomed, Excellent communication Skills Experience should be more than 8 years. Interested candidates drop your cv Contact: 7207997185

C1 Company Overview C1: 1 Contact, 1 Connection, 1 Choice C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best. So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1. Summary Overview The Advanced Diagnostics Engineer (ADE) has the responsibility to serve as an escalation point to assist the ConvergeOne Customer Success Center (CSC) engineers with managing, troubleshooting and supporting issues for ConvergeOne’s maintenance and managed services customer base. The ADE position will be expected to develop and provide mentoring and training for the CSC engineering group. This position will require attainment of expert level certifications related to their area of expertise (including but not limited to AVAYA ACE (equivalent), Cisco CCNA, and VMWare DCV). Responsibilities Essential Functions Manages assigned trouble incidents to resolution Possesses expert skills in VOIP related technologies, (to include, but not limited to, SIP, H.323, virtualization and AVAYA products) to be able to systematically troubleshoot issues in a complex, enterprise level environment Provides mentoring assistance to engineers with troubleshooting issues and development of root cause analyses related to customer issues within areas of expertise Assists and trains on installation of upgrades and patches, and recovery from backups, if required, within areas of expertise Assists engineers on configuration and review of packet capture, (such as Wireshark), to analyze network level voice issues Advises on escalations to manufacturers and resolution of those escalations to closure Develops knowledgebase articles and information to assist in best practices within areas of expertise Develops and performs “HowTo” training sessions for other engineers Provides solutions to a diverse range of complex problems Builds and maintains the corporate customer service relationship Provides leadership to client and the MSSC, and consistently exceed client expectations Manages positive customer satisfaction levels Qualifications Required Qualifications Bachelor’s degree in Computer Information Systems, Accounting, or Business; candidates may have a high school diploma with 5 years of experience in supporting the AVAYA product lines in a telecommunication environment or telecommunication organization 7+ years experience with advanced troubleshooting on one or more Enterprise level AVAYA communications products Experience in VOIP technologies, (to include, but not limited to, SIP, H.323, virtualization and AVAYA products) and be able to systematically troubleshoot issues in a complex, enterprise level VOIP environment Strong analytical, interpersonal and relationship building skills Strong work ethic and personal drive to excel Exceptional organizational skills and attention to detail Knowledge and exposure to Six Sigma, ITIL, CMM, Baldridge, Lean, or other best practice frameworks Ability to analyze complex information system data Ability to use (and learn new) complex systems, technologies, and applications Ability to adapt to change quickly and multi-task Must possess excellent oral and written communication skills in English Proficient in MS Office applications (Word, Excel, and PowerPoint) Desired/Preferred Qualifications VMWare DCV Comptia Linux+ AVAYA ACE (or equivalent) CCNA Voice Additional Information C1 BENEFITS 401(k) Plan (35% employer match per dollar up to 10% employee contribution) Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes comprehensive member advocacy; and Kaiser) HSA with + Employer Contribution In-vitro Fertility (treatment coverage) Dental Vision (2 plans: 12-month and 24-month frames allowance) FSA Plans (Healthcare, Dependent care and Limited Purpose) Pre-tax Commuter Plans Employer-paid Life Insurance Employer-paid Short + Term Disability Long Term Disability (2 plans: Employer-paid and Self-paid with non-taxable claim payments) Paid Parental Leave (4 weeks at 100%) Employee Assistance Plan Voluntary Life Insurance Legal/ID Theft Plans TeleHealth Options Wellness via Omada Health (healthy living solution) Travel Assistance Business Travel Accident Coverage Employer-paid Pet Telehealth Accident Insurance Critical Illness Insurance Hospital Indemnity Insurance Volunteer Time Off On Demand Pay (Daily Pay) Work Environment Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Physical Environment Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Other Duties/Changes This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1. EEO Statement C1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm Notice of E-Verify Participation https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf < https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf > Right to Work https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf Show more Show less

Job Requirements Role/ Job Title: Dialer Manager-Cross Sell eBranch Function/ Department: Retails Assets-Cross Sell Job Purpose Manage the outbound call center dialer which is the technology behind the operations of call center. Give inputs / analytics on operations. Roles & Responsibilities Manage outbound call center dialer functionality end to end. Real time manage the dialer application for upload of database. Monitor and churn the database tables as per the connectivity delivered in a specific campaign. Control Idle time and call drop offs by understanding Pacing ratios. Responsible to manage telecom lines – recommend and switch lines between GSM, PRI & SIP to increase the connectivity for employees. Interact with the Core Dialer Partner on new implementations. Interact with Bank IT team to resolve any local issues / concerns. Conduct regular health Checks / Audits to check the functioning and efficiency of the Dialer Operations. Ensure timely planning / backup at the time of outages. Skilled to review the dialer performance and share the output or recommend changes which are required to better the application performance Innovative on using the dialer features to ensure higher connectivity. Monitor and derive peak hours and non-peak hours to ensure maximum customers are connected. Education Qualification: Graduate or above Experience : 5-10 years Show more Show less

Job Title: PROFESSIONAL DIPLOMA IN FINANCIAL ACCOUNTING Company: PATNA GEORGE TELEGRAPH TRAINING INSTITUTE Location: 1st Floor Surya Prabha Mansions Opp. Narmada Apartment Behind LIC Building Exhibition Road Patna-800001 Salary Range-15K-20K About Us: George Telegraph was established on 16th May 1920. It addressed the potential gravity of the unemployment problem in India. George Telegraph is registered trust dedicated to human resource development to the requirement of Indian industry, is one of the pioneers of industrial training in India. . Key Responsibilities: Qualifications / Skills: Minimum Qualifications Bachelor’s degree in commerce. Proven experience (2-4 years) in a similar role. Strong organizational skills with the ability to manage multiple tasks and deadlines. Excellent written and verbal communication skills. Proficient in using Tally Prime Software, Various Government Tax Portal. Knowledge of Banking Product and Management, Share Markets, Direct Tax, Investment, SIP and analytics tools is a plus. We offer a competitive salary, comprehensive benefits, and a collaborative work environment. If you are a creative and driven individual with a passion for Teaching, we encourage you to apply. To apply, please submit your resume and a cover letter detailing your relevant experience and why you are a suitable candidate for this role to [raj.kundu@george-telegraph.org]. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Provident Fund Schedule: Day shift Morning shift Language: English (Preferred) Work Location: In person

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. This position will operate/support the Global Audio and Video Conferencing Services as part of the Meeting Room Technology Specialists team at EY. The Engineer (AV Specialist) will need to perform proactive monitoring and troubleshoot the issues prior to end-users reporting it as an incident. They also need to provide guidance to the end users for Meeting Room devices/peripherals queries remotely and ensure a seamless conferencing experience. The opportunity As part our Global Meeting Room Technology Specialists Team you will have a key role in ensuring the smooth management of meetings and events, enabling an exceptional experience for organizers, presenters, and attendees. Meetings and events are key enablers for EY to build a better working world, and your position will help us realize the value of those meetings. Your Key Responsibilities Monitor EY Meeting Room AV devices followed by primary troubleshooting and proactively identifying issues. Escalate the issues to next level without any delay if team not able fix the issues during primary troubleshooting. Raise the service now tickets to document every incident/ request. Generate different AV monitoring reports according to the business requirements. Identify the topics which need knowledge article according to the queries received from end users and support the knowledge article creation. You will also be required to respond to queries from the end user for their conferences (via Phone, Email, IM chat). Skills And Attributes For Success The dedicated Meeting Room Technology Specialist will need to be a team player understanding the technology and compliance requirements of event and meeting platforms. To qualify for the role, you must have Basic knowledge of the below Meeting Room technology, devices and peripherals CISCO/ POLY video conference Microsoft Teams Rooms Surface Hub Microsoft Teams Real connect platform Condeco Outlook Peripherals (Displays, Camera bars, wireless presentation devices, etc.) AV Monitoring tools Excellent communication and Problem-solving skills A passion for customer service The ability to collaborate with teams within EY and help support users at all levels, and be comfortable managing large audiences Ideally, you’ll also have knowledge in Voice, Video and Signalling standards & protocols. Meeting room products in general. Webex, Zoom technology Teams Admin centre Knowledge in H320/ SIP protocols Possesses fundamental knowledge of ITIL to recognize appropriate aspects in the Incident, Problem, Change and Availability processes as it related to Data Network activities and workflows. Good interpersonal skills to engage in cross business discussions within a matrixed, geographically dispersed organization and to build a solid network of peers and others of influence. Uses these relationships to partner with colleagues based on technical expertise and challenge insightfully to improve connectivity and propose credible options in solutions Good communication skills to adapt communication style to the style of others, developing rapport and staying calm under pressure and to build and maintain strong relationships across the levels of a matrixed, geographically dispersed organization using advanced oral and written English communication skills. Manifests an analytical and problem-solving ability appropriate to the role to escalate and negotiate assigned issues in IT technical investigations, to handle multiple and shifting priorities in a timely fashion across a broad spectrum of operating environments and to drive solutions that are both financially sound and operationally feasible. Possesses an advanced knowledge of the Service Now system to record incidents and remediation as well as appropriately use the tool’s features and functions. Education: Bachelor's degree holder Experience: Minimum 2 years of experience in Video conferencing and collaborations technology support in large complex network environments. What We Look For Passionate, driven, openminded team players having a customer first approach and enjoy using technology to enable solutions. What We Offer Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. 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Designation: RM Advisor Roles and Responsibilities: Activate trading accounts for clients and guide new entrants in understanding equity market dynamics. Cross-sell investment products such as Insurance, Mutual Funds (MF), PMS, SIP, and Initial Public Offerings (IPOs) to existing clients. Coordinate daily equity trades for clients and assist in executing trades online or placing orders on their behalf. Drive revenue growth while ensuring client profitability and long-term engagement. Provide clients with market insights and investment advisory services based on current financial conditions. Acquire new clients through referrals from existing customers. Reactivate inactive clients through consistent follow-ups and engagement strategies. Ensure timely collection of margins and market-to-market losses. Preferred Candidate Profile: Educational Qualification: Postgraduate degree required. Experience: Minimum 2 years of experience, with at least 6 months in equity dealing with an Indian broking firm. Hands-on experience in broking with a solid understanding of financial products and market trends. Must not have any self-trading experience. Certification: NISM Series VIII certification is mandatory. Strong expertise in client acquisition, retention strategies, and achieving sales targets. Prior experience in the broking industry is essential. Exp : 2+yrs Location: Chennai, Bangalore, Hyderabad, Vizag, Coimbatore, Kolkata, Mumbai & Delhi

contact-9329144909 ONLY FOR BHOPAL LOCATION. Team Leader in Mutual Funds – Key Responsibilities: Team Management & Supervision: Lead, mentor, and supervise a team of Relationship Managers or sales executives to ensure high performance and alignment with business goals. Target Setting & Performance Monitoring: Set individual and team targets, track performance metrics, and implement strategies to achieve sales and growth objectives.Develop and execute strategies to drive mutual fund sales, expand client base, and tap into new market segments.Provide regular training, guidance, and skill development to team members on products, sales techniques, and compliance norms.Support RMs in handling high-value clients, resolve escalated client issues, and ensure consistent and quality client servicing.Ensure that all team activities adhere to regulatory requirements, internal policies, and KYC norms, minimizing operational risk.Prepare periodic reports on team performance, client acquisition, and revenue generation; coordinate with senior management and other departments.Stay updated with mutual fund products, competitor offerings, and market trends to provide strategic insights and support client advisory efforts.Identify and implement process improvements to enhance efficiency, client satisfaction, and team productivity. Sales Strategy & Business Development: Training & Development: Client Relationship Oversight: Compliance & Risk Management: Reporting & Coordination: Market & Product Knowledge: Process Improvement: Job Types: Full-time, Permanent Pay: Up to ₹18,000.00 per month Benefits: Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Experience: MUTUAL FUNDS / SIP / STOCK MARKET: 2 years (Required) STOCK MARKETING: 2 years (Required) Work Location: In person Expected Start Date: 07/06/2025

About us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Paytm Lending team: At Paytm Lending, we are a dedicated group of professionals committed to changing the way lending is experienced in India. The team is focused on leveraging technology and data to build accessible, transparent, and customer-centric lending solutions. From personal loans to merchant financing, we are on a mission to make credit accessible to everyone. As part of our team, you’ll work alongside experts in the fintech space, collaborate on strategic initiatives, and have the opportunity to directly impact millions of lives by making financial products easy to use and understand. Why join us: 1. A collaborative output-driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Respect, that is earned, not demanded from your peers and manager Job Description: 1. Grow Distribution and Market share in the assigned area (Rural) of operations. 2. Visibility Accountability through Extensive QR & Sound box deployment and sale of the product. 3. Identify and Recruit the sales team (FSE) to align and drive business in the market. 4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts. 5. Plan the market size, span and geographies for FSE. 6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap. 7. Monitor the Quality parameters as suggested by the management. 8. Validate and conduct the audits on the acquisitions and sales done by the team. 9. Ensure the team members are in the market where sales & usage are done regularly. 10. Should have good networking capabilities and be willing to travel extensively throughout their specified area. 11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc., along with Upgrades for the merchant. 12. Good understanding of lending products. 13. Able to train and groom the manpower allocated to him. Educational Qualification: Any Graduation Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. This position will operate/support the Global Audio and Video Conferencing Services as part of the Meeting Room Technology Specialists team at EY. The Engineer (AV Specialist) will need to perform proactive monitoring and troubleshoot the issues prior to end-users reporting it as an incident. They also need to provide guidance to the end users for Meeting Room devices/peripherals queries remotely and ensure a seamless conferencing experience. The opportunity As part our Global Meeting Room Technology Specialists Team you will have a key role in ensuring the smooth management of meetings and events, enabling an exceptional experience for organizers, presenters, and attendees. Meetings and events are key enablers for EY to build a better working world, and your position will help us realize the value of those meetings. Your Key Responsibilities Monitor EY Meeting Room AV devices followed by primary troubleshooting and proactively identifying issues. Escalate the issues to next level without any delay if team not able fix the issues during primary troubleshooting. Raise the service now tickets to document every incident/ request. Generate different AV monitoring reports according to the business requirements. Identify the topics which need knowledge article according to the queries received from end users and support the knowledge article creation. You will also be required to respond to queries from the end user for their conferences (via Phone, Email, IM chat). Skills And Attributes For Success The dedicated Meeting Room Technology Specialist will need to be a team player understanding the technology and compliance requirements of event and meeting platforms. To qualify for the role, you must have Basic knowledge of the below Meeting Room technology, devices and peripherals CISCO/ POLY video conference Microsoft Teams Rooms Surface Hub Microsoft Teams Real connect platform Condeco Outlook Peripherals (Displays, Camera bars, wireless presentation devices, etc.) AV Monitoring tools Excellent communication and Problem-solving skills A passion for customer service The ability to collaborate with teams within EY and help support users at all levels, and be comfortable managing large audiences Ideally, you’ll also have knowledge in Voice, Video and Signalling standards & protocols. Meeting room products in general. Webex, Zoom technology Teams Admin centre Knowledge in H320/ SIP protocols Possesses fundamental knowledge of ITIL to recognize appropriate aspects in the Incident, Problem, Change and Availability processes as it related to Data Network activities and workflows. Good interpersonal skills to engage in cross business discussions within a matrixed, geographically dispersed organization and to build a solid network of peers and others of influence. Uses these relationships to partner with colleagues based on technical expertise and challenge insightfully to improve connectivity and propose credible options in solutions Good communication skills to adapt communication style to the style of others, developing rapport and staying calm under pressure and to build and maintain strong relationships across the levels of a matrixed, geographically dispersed organization using advanced oral and written English communication skills. Manifests an analytical and problem-solving ability appropriate to the role to escalate and negotiate assigned issues in IT technical investigations, to handle multiple and shifting priorities in a timely fashion across a broad spectrum of operating environments and to drive solutions that are both financially sound and operationally feasible. Possesses an advanced knowledge of the Service Now system to record incidents and remediation as well as appropriately use the tool’s features and functions. Education: Bachelor's degree holder Experience: Minimum 2 years of experience in Video conferencing and collaborations technology support in large complex network environments. What We Look For Passionate, driven, openminded team players having a customer first approach and enjoy using technology to enable solutions. What We Offer Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. 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Role Description Role Proficiency: Analyse the business needs of a client in order to recommend and evaluate solutions to those needs with support from lead BA. Perform Business Analysis tasks with minimal support from the lead BA. Outcomes Work with right stakeholders to understand and define their needs and objectives in a way that can be understood resolved and actionable Consistently plan a business analysis approach for complex situations Design define and test project/product requirements Play multiple roles within activities prescribed by a methodology Proactively develop a meeting frequency to assess progress (e.g. weekly biweekly) Engage all stakeholders and gain consensus in agreement of results Create the software requirements artefacts and deliverables Communicate complex information in an easy-to-understand manner Consistently develop effective change control processes for complex requirements and designs. Determine the appropriate level of abstraction for business analysis information in complex environments align complex requirements with design with some support from Lead BA if available Understand BA knowledge areas appropriately to be able to use to solve a business problem Analyse business needs and solutions Facilitate stakeholder collaboration effectively and efficiently along with some guidance from Lead BA Validate and verify information to identify solution options that meet business needs identify and leverage the appropriate business analysis tools based on the requirements and purpose of the task Establish and implement effective requirement creation and management practices with required guidance from the Lead BA/Project Manager Define software quality attributes external interfaces constraints and other non-functional requirements with required support from the lead BA Perform complex impact assessments of changes to requirements and designs Ensure that project team fully understand the project requirements specifications and that testing results correspond to the business expectations/needs Measures Of Outcomes Business value addition Communication effectiveness Customer feedback Business Analysis processes and tools Reusable artefacts/methodologies for use across organization Trainings undertaken/given including certifications Outputs Expected Business Value: Active identification of business problems constraints dependencies that leads to right solution pick Stakeholder Engagement Lead written and verbal communication in and out of the client specific to the engagement Negotiation of various options Vs value delivered with stakeholders Requirements Engineering Use of right set of tools templates and/or processes for aligning requirements and design. Good expertise in using several business analysis tools to elicit document and manage requirements Solution Evaluation Evaluate and recommend appropriate solution options to business problem with a combination of metrics plus and strategic analysis Process Drive processes established by the Lead BA/Project stakeholders as required by the engagement and ensure adherence by the team BA Artefacts Maintenance Documentation of the process plus project artefacts owned by the Business Analyst Management and communication about project artefacts to the various stakeholder groups Develop and proactively drive adoption of tools templates and processes to help others produce effective decision making and approval processes Team Management Mentor Junior Bas in the organization/Portfolio on a need basis New Business Assist the organization/Unit with identification of new business opportunities and solution recommendation on a need basis (when requested by manager/leadership) Skill Examples Analytical organizational and problem-solving skills - Exhibit good experience in using Analytical thinking and problem solving skills to analyse problems and opportunities effectively identify which changes may deliver the most value and work with stakeholders to understand the impact of those changes. Apply right competencies like Creative Thinking Decision Making Learning Problem Solving Systems Thinking Conceptual Thinking and Visual Thinking Behavioural Characteristics – Use of right behavioural characteristics like Ethics Personal Accountability Organization Time Management and adapt to gain the trust and respect of stakeholders. Continuously and consistently exhibit practice and preach competencies like Ethics Personal Accountability Trustworthiness Organization and Time Management and Adaptability. Business Knowledge –Perform effectively within the Business Industry and Organization solution or methodology that the business analyst operates in. Demonstrate a good ability to recognize potential limitations and opportunities. Understand the risks involved in the area of work and make suitable decisions to manage risks. Demonstrate very good understanding of Current trends market forces market drivers Key processes Services Products definitions customer segments suppliers practices and regulations Communication Skills – adaption of communication styles and techniques to the knowledge level and communication styles of recipients. Well versed ability to speak the language of the stakeholders Proficiency in the use of variety of communication methods – verbal non-verbal physical and written along with exceptional listening skills. Assist conversations to reach productive conclusions Interaction skills - ability to relate cooperate and communicate with different kinds of people including executives sponsors colleagues team members developers vendors learning and development professionals end users customers and subject matter experts(SMEs). Facilitate stakeholder communication provide leadership encourage comprehension of solution value and promote stakeholder support of the proposed changes. Exceptional negotiation and conflict resolution Tools and Technology – Good working knowledge of various software application and tools to support communication and collaboration. Create and maintain requirements artifacts model concepts track issues and increase overall productivity. Excellent knowledge of prototyping and simulation tools as well as specialized tools for modelling and diagramming. Requirements management technologies required to support requirements workflow approval baselining traceability change control and management. Well versed in the use of required tools and technology including presentation software for communication and collaboration among the team and stakeholders. Business Analysis techniques – Good knowledge of various BA techniques and the expertise to pick and use the right technique for carrying out the BA tasks as appropriate to the area of work. Listing down all of the techniques commonly used by Business Analysts to execute their tasks.a. Brainstormingb. Business Casesc. Document Analysisd. Business Rules Analysise. Prototypingf. Data Miningg. Estimationh. Financial Analysisi. Functional decompositionj. Interviewsk. Item Trackingl. Lessons Learnedm. Process Analysis and Modellingn. Reviewso. Root Cause Analysisp. Risk Analysis and Managementq. Survey/Questionnairer. Workshopss. Mind mappingt. Scope Modellingu. Stakeholder mapsv. Metrics and Key Performance Indicators (KPIs)w. Benchmarking & Market Analysisx. Interface Analysisy. Data flow diagramsz. Use casesaa. User Storiesbb. Backlog Managementcc. Estimationdd. Prioritizationee. Acceptance and Evaluation criteriaff. Business Model Canvasgg. Concept Modellinghh. SWOT Analysisii. Organizational Modellingjj. Vendor Assessment Knowledge Examples Expert level knowledge in various BA knowledge areas (recommended by IIBA or any other professional organization for Business Analysis) Business Analysis Approach· Consistently plan a business analysis approach for complex situations. Consistently uncover emotional drivers of stakeholders and develop Business analysis approach messaging accordingly. Play multiple roles within activities prescribed by a methodology. Apply insight and business acumen when connecting concepts as they relate to different aspects of the enterprise. Ask relevant questions to uncover and understand organizational needs to· Ensure that the planning activity covers enterprise breadth and depth. Stakeholder Engagement· Lead others with complex stakeholder engagement. Effectively manage difficult personalities on a team and resolve issues if they arise. Have been engaged by stakeholders with their open feedback and opinions. Clearly communicate concepts to relevant stakeholders and follow up to verify stakeholder understanding and approval. Business Analysis Information Management· Lead others in developing effective approaches for managing business analysis information. Determine the appropriate level of abstraction for business analysis information in complex environments. Consistently synthesize complex data from disparate sources and understand how they impact the enterprise or organization. Recognized internally as an authority in locating even hard-to-find information· Identify and leverage the appropriate business analysis tools based on the information and purpose of the task· Coach and guide others on effective use of techniques and Business Analysis tools Business Analysis Performance Improvement Consistently identify and correct issues with business analysis work and independently plan improvement efforts—even for complex issues. Receptive to non-traditional ways of learning ideas. Use a structured approach for creative solutions to complex problems. Evaluate what worked what did not and what could be done differently next· Recognized by colleagues as an authority in analyzing performance and developing improvement plans Requirements Elicitation· prepare for complex elicitation activities· Anticipate possible delays and proactively ask for assistance in reprioritizing. Work with large or multiple teams that span functions issues locations and time zones to coordinate roles responsibilities and interdependencies of all team members· Lead others in elicitation activities· uncover emotional drivers of stakeholders and develop messaging accordingly. Take existing tools and techniques and apply them in new ways. Consistently use meeting management skills and tools to keep discussions focused and organized. Regularly present ideas or suggestions to stakeholders in persuasive terms according to known needs/wants/emotional drivers of the audience· validate complex information in an easy-to-understand manner. Identify potential gaps in elicitation results that may require additional elicitation activities. Engage all stakeholders and gain consensus in agreement of result· Demonstrate foresight to uncover and resolve issues before they arise and therefore rarely need to escalate them Communication and collaboration - provide relevant information to stakeholders in a timely manner. Effectively work with stakeholders to ensure delivery of required outcomes. communicate complex information in an easy-to-understand manner· Use a structured technique for enabling stakeholder-focused written communication and document profiles of each stakeholder then update them as new insight is obtained· gain agreement on commitments with stakeholders· Support others in complex stakeholder collaboration situations· Establish stakeholder engagement monitoring practices Requirements Life Cycle Management· Align complex requirements with design independently· Recognized as an authority in several analysis methodologies and have been asked by leadership to spearhead change in methodologies· Coach others on traceability relationships and effective use of business analysis tools· Invite recommendations from others to conduct effective requirements traceability· Share requirements/designs to identify overlaps and trends with stakeholders. Share change and improvement strategies for existing and future projects with colleagues· synthesize complex data from disparate sources and understand how they impact the enterprise or organization· Provide relevant data to support recommended prioritization decisions. Ensure stakeholders understanding and acceptance of prioritization decisions. Demonstrate foresight to uncover and resolve issues before they arise and therefore rarely need to escalate them. Engage all stakeholders and gain consensus before pursuing a course of action· Help others understand the impact of prioritization on other business functions including strategy financial and legal· guide complex impact resolutions activities. Perform complex impact assessments of changes to requirements and designs· Use supporting data to challenge any changes with negative impacts. Foster a collaborative approach to obtain feedback opinions and acceptance during assessments of changes to requirements and design· Resolve complex issues and conflicts independently and lead others in this task Strategy Analysis - Analyse current state to understand the reasons for change the impact of the change· Apply insight and business acumen when connecting concepts as they relate to different aspects of the enterprise· Research analyze and synthesize data to support rationale for change· Help others see the value of the change with actions such as customizing the explanation/justification according to the emotional drivers of the stakeholder(s)Future State definition· Ensure the elements of future state support one another meet business goals and objectives and integrate with the future state of the enterprise· Use a structured approach for creative solutions to complex problems· recognized by colleagues as an authority in determining the conditions to meet the business needRisk Assessment· Define and mitigate undesirable consequences while transitioning to a final future state· Leverage historical data to assess the impact and likelihood of risks occurring for the current change. Foster a collaborative approach to gain feedback and acceptance to assess manage and mitigate risks. Consistently apply risk models that are suitable to the situation. Use a structured approach for creative solutions to complex problemsChange Strategy· develop effective change strategies even for complex situations· Engage all stakeholders and gain consensus before pursuing a course of action· recognized by colleagues as an authority in developing effective change strategies Analysis and Design - analyze synthesize and refine elicitation results into requirements and designs. recognized by colleagues as an authority at modelling requirements and designs· Lead and coach others on how to analyze synthesize and refine elicitation results into requirements and designs. Coach others on how to prepare and deliver written customer-focused communication. Meet regularly with peers and counterparts to discuss methods of ensuring design quality. Play multiple roles within activities prescribed by a methodology· Coach others how to use the input from all stakeholders to make the most informed decisions· Clearly communicate concepts to relevant stakeholders and follow up to verify their understanding and approval· Have been recognized as an authority in several analysis methodologies· Have been recognized by colleagues as an authority in aligning requirements and designs to business requirements· Maintain and continuously enhance communications channels with stakeholders to ensure that issues surface and are managed in a timely fashion· Consistently ensure complex requirements support one another. Regularly solicit requirement viewpoints from relevant stakeholders· Convert complex ideas into easy concepts· Be engaged as an authority to develop requirements architecture· Consistently develop effective designs with complex requirements· recognized by colleagues as an authority in developing design options that achieved the desired future state· Have been frequently engaged by peers for advice and support on analyzing potential value and recommending solutions Solution Evaluation - define performance measures and assess the data collected to evaluate solution effectiveness· Take existing evaluation methods and apply them in new ways to address solution evaluation· Monitor historical data to identify systemic issues and best practices. Apply insight and business acumen when connecting concepts as they relate to different aspects of the enterprise. Focus learning on using business acumen. Help others understand the solution’s impact on business related metrics such as operating costs revenues and customer profit margins· Propose alternative solutions to problems or opportunities and informed recommendations based on evaluation of the solutions’ merits. Consistently identify opportunities to contribute to the solution’s value. Utilize proven methodologies for problem solving and critical thinking· Apply business acumen when exploring the root cause for underperforming and ineffective solutions and components· recognized by colleagues as an authority in determining the internal factors that restrict full realization of the solution’s value Experience in developing process flow diagrams use case current/future state diagrams functional and technical requirements in the form of user stories/as indicated by the customer Good understanding of Software development life cycle & Methodologies Develop an innovative approach for using new tools templates and processes that: explain the rationale for adoption Develop a network of Subject Matter Experts (SMEs) inside the organization Practice innovative ways of performing various BA tasks using common techniques Additional Comments About the Role: We are seeking a talented IVA Conversational Designer / Business Analyst to join our dynamic team. This role is pivotal in designing and optimizing intelligent virtual assistant (IVA) interactions, ensuring seamless experiences with our members as well as integration with contact center and telephony systems. The ideal candidate will have a strong background in conversational design, business analysis, and experience with contact center operations and telephony technologies. Key Responsibilities: Conversational Design: Create and refine IVA conversational flows, ensuring natural and engaging user interactions. Business Analysis: Analyze business requirements and translate them into technical specifications for IVA development. Contact Center Integration: Collaborate with contact center teams to integrate IVA solutions with existing telephony systems. User Experience Optimization: Continuously improve IVA interactions based on user feedback and performance metrics. Stakeholder Collaboration: Work closely with stakeholders to understand their needs and ensure IVA solutions meet business objectives. Testing and Quality Assurance: Conduct thorough testing of IVA interactions to ensure accuracy and reliability. Documentation: Maintain comprehensive documentation of conversational designs, business requirements, and integration processes. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field. Experience: Minimum of 3 years of experience in conversational design, business analysis, contact center operations, and telephony systems. Skills: Proficiency in conversational design tools and platforms (e.g., Dialogflow, Microsoft Bot Framework). Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Familiarity with contact center technologies (e.g., IVR, ACD, CTI). Knowledge of telephony systems and protocols (e.g., SIP, VoIP). Preferred Qualifications: Experience with AI and machine learning technologies. Certification in conversational design or related fields. Familiarity with agile methodologies and project management tools. Why Join Us: Innovative Environment: Work on cutting-edge IVA solutions and contribute to the future of customer service. Collaborative Culture: Join a team of passionate professionals dedicated to excellence. Career Growth: Opportunities for professional development and career advancement. Skills Data Analytics,Communication,Ivr,Acd Show more Show less

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. This position will operate/support the Global Audio and Video Conferencing Services as part of the Meeting Room Technology Specialists team at EY. The Engineer (AV Specialist) will need to perform proactive monitoring and troubleshoot the issues prior to end-users reporting it as an incident. They also need to provide guidance to the end users for Meeting Room devices/peripherals queries remotely and ensure a seamless conferencing experience. The opportunity As part our Global Meeting Room Technology Specialists Team you will have a key role in ensuring the smooth management of meetings and events, enabling an exceptional experience for organizers, presenters, and attendees. Meetings and events are key enablers for EY to build a better working world, and your position will help us realize the value of those meetings. Your Key Responsibilities Monitor EY Meeting Room AV devices followed by primary troubleshooting and proactively identifying issues. Escalate the issues to next level without any delay if team not able fix the issues during primary troubleshooting. Raise the service now tickets to document every incident/ request. Generate different AV monitoring reports according to the business requirements. Identify the topics which need knowledge article according to the queries received from end users and support the knowledge article creation. You will also be required to respond to queries from the end user for their conferences (via Phone, Email, IM chat). Skills And Attributes For Success The dedicated Meeting Room Technology Specialist will need to be a team player understanding the technology and compliance requirements of event and meeting platforms. To qualify for the role, you must have Basic knowledge of the below Meeting Room technology, devices and peripherals CISCO/ POLY video conference Microsoft Teams Rooms Surface Hub Microsoft Teams Real connect platform Condeco Outlook Peripherals (Displays, Camera bars, wireless presentation devices, etc.) AV Monitoring tools Excellent communication and Problem-solving skills A passion for customer service The ability to collaborate with teams within EY and help support users at all levels, and be comfortable managing large audiences Ideally, you’ll also have knowledge in Voice, Video and Signalling standards & protocols. Meeting room products in general. Webex, Zoom technology Teams Admin centre Knowledge in H320/ SIP protocols Possesses fundamental knowledge of ITIL to recognize appropriate aspects in the Incident, Problem, Change and Availability processes as it related to Data Network activities and workflows. Good interpersonal skills to engage in cross business discussions within a matrixed, geographically dispersed organization and to build a solid network of peers and others of influence. Uses these relationships to partner with colleagues based on technical expertise and challenge insightfully to improve connectivity and propose credible options in solutions Good communication skills to adapt communication style to the style of others, developing rapport and staying calm under pressure and to build and maintain strong relationships across the levels of a matrixed, geographically dispersed organization using advanced oral and written English communication skills. Manifests an analytical and problem-solving ability appropriate to the role to escalate and negotiate assigned issues in IT technical investigations, to handle multiple and shifting priorities in a timely fashion across a broad spectrum of operating environments and to drive solutions that are both financially sound and operationally feasible. Possesses an advanced knowledge of the Service Now system to record incidents and remediation as well as appropriately use the tool’s features and functions. Education: Bachelor's degree holder Experience: Minimum 2 years of experience in Video conferencing and collaborations technology support in large complex network environments. What We Look For Passionate, driven, openminded team players having a customer first approach and enjoy using technology to enable solutions. What We Offer Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. 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About us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Paytm Lending team: At Paytm Lending, we are a dedicated group of professionals committed to changing the way lending is experienced in India. The team is focused on leveraging technology and data to build accessible, transparent, and customer-centric lending solutions. From personal loans to merchant financing, we are on a mission to make credit accessible to everyone. As part of our team, you’ll work alongside experts in the fintech space, collaborate on strategic initiatives, and have the opportunity to directly impact millions of lives by making financial products easy to use and understand. Why join us: 1. A collaborative output-driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Respect, that is earned, not demanded from your peers and manager Job Description: 1. Grow Distribution and Market share in the assigned area (Rural) of operations. 2. Visibility Accountability through Extensive QR & Sound box deployment and sale of the product. 3. Identify and Recruit the sales team (FSE) to align and drive business in the market. 4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts. 5. Plan the market size, span and geographies for FSE. 6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap. 7. Monitor the Quality parameters as suggested by the management. 8. Validate and conduct the audits on the acquisitions and sales done by the team. 9. Ensure the team members are in the market where sales & usage are done regularly. 10. Should have good networking capabilities and be willing to travel extensively throughout their specified area. 11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc., along with Upgrades for the merchant. 12. Good understanding of lending products. 13. Able to train and groom the manpower allocated to him. Educational Qualification: Any Graduation Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! Show more Show less

Job Description Role Purpose You will provide local HR expertise and guidance to managers within a country or small sub-cluster of countries. You’ll keep a pulse on employees, market trends, ensure compliance and offer consistent employee experience for all employees in the geography. Key Accountabilities Developing and implementing HR strategy. You will help implement both regional and global business strategies within your market(s). You’ll bring expertise on industry and market trends and situations to develop and implement HR initiatives in line with the market(s) operational needs. Retaining talent. You will assist with the implementation of defined retention strategies within your market(s), ensuring that retention agreements are executed in line with local requirements and providing feedback on local nuances that could impact the strategy. You will escalate local situations that require HRBP review or approval, (e.g. identify flight risks, compensation issues or local competitive or benefit nuances). Talent management and development. You will support the roll out of global and regional development initiatives and programs within your market(s), partnering with people managers and employees to provide on-the-ground leadership as appropriate. Employee relations, labor relations and performance management. You will assist with the development and implementation of HR policies and procedures that reflect market conditions and company philosophy. You’ll ensure compliance with policies at the local level. You’ll oversee appropriate resolution of employee relations issues within your market, escalating as required based on complexity and seniority of associates involved. You will partner with locally relevant Works Councils and Unions. Lastly, you’ll assist with the execution of Performance Improvement plans at the local level. Culture, values and Diversity, equity and inclusion (DE&I) You will help maintain a positive organizational culture in the market(s) you support, aligned with the organization's values and mission, which includes promotion or DE&I. You’ll assist with the local implementation of global initiatives (eg. Workplace with Purpose, policy changes). You will coach and guide local managers and associates on processes such as performance management, total rewards, employee engagement, career conversations and conflict management. You will contribute to local engagement and talent retention within your geography by fostering a positive local culture and deploying locally relevant programs aligned to global strategy. Change management and communication. You will assist with the roll out of key change initiatives and communication campaigns. You’ll support your respective HR leader in building change management materials, gathering appropriate stakeholder feedback and executing against plans. Compliance. You will ensure that the organization is in compliance with all relevant laws and regulations relating to HR, including labor laws, employment standards, local norms, and partner with the security team on health and safety regulations. You’ll monitor and drive key HR processes for all employees in the market(s) (e.g. merit, goals and objectives, bonus, SIP, performance reviews, Code of Conduct implementation and any other relevant initiatives). Skills And Knowledge Full time master’s degree in human resources, Business Administration, or equivalent business experience (PGDM/MSW/MHRM/MPM preferred) 5+ years of relevant experience, with a minimum of 3 years in HRBP role with Tech industry or similar role. Good working knowledge in Microsoft Office Suite or similar software and Workday (preferred) Demonstrated financial acumen Experience implementing HR strategies that are aligned to the organization's overall strategy and goals Demonstrated experience in employee relations, performance management, and talent development Knowledge of HR best practices and legal requirements Demonstrated ability to use data to inform HR strategy and decision making Strong communication and interpersonal skills, with the ability to build relationships with managers and employees Demonstrated experience supporting the implementation of change initiatives within the organization Ability to work independently and manage multiple priorities Ability to manage across a diverse workforce, promoting diversity, equity and inclusion throughout the organization Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion Show more Show less

Full-time Job Description Role Purpose You will provide local HR expertise and guidance to managers within a country or small sub-cluster of countries. You’ll keep a pulse on employees, market trends, ensure compliance and offer consistent employee experience for all employees in the geography. Key Accountabilities Developing and implementing HR strategy. You will help implement both regional and global business strategies within your market(s). You’ll bring expertise on industry and market trends and situations to develop and implement HR initiatives in line with the market(s) operational needs. Retaining talent. You will assist with the implementation of defined retention strategies within your market(s), ensuring that retention agreements are executed in line with local requirements and providing feedback on local nuances that could impact the strategy. You will escalate local situations that require HRBP review or approval, (e.g. identify flight risks, compensation issues or local competitive or benefit nuances). Talent management and development. You will support the roll out of global and regional development initiatives and programs within your market(s), partnering with people managers and employees to provide on-the-ground leadership as appropriate. Employee relations, labor relations and performance management. You will assist with the development and implementation of HR policies and procedures that reflect market conditions and company philosophy. You’ll ensure compliance with policies at the local level. You’ll oversee appropriate resolution of employee relations issues within your market, escalating as required based on complexity and seniority of associates involved. You will partner with locally relevant Works Councils and Unions. Lastly, you’ll assist with the execution of Performance Improvement plans at the local level. Culture, values and Diversity, equity and inclusion (DE&I) You will help maintain a positive organizational culture in the market(s) you support, aligned with the organization's values and mission, which includes promotion or DE&I. You’ll assist with the local implementation of global initiatives (eg. Workplace with Purpose, policy changes). You will coach and guide local managers and associates on processes such as performance management, total rewards, employee engagement, career conversations and conflict management. You will contribute to local engagement and talent retention within your geography by fostering a positive local culture and deploying locally relevant programs aligned to global strategy. Change management and communication. You will assist with the roll out of key change initiatives and communication campaigns. You’ll support your respective HR leader in building change management materials, gathering appropriate stakeholder feedback and executing against plans. Compliance. You will ensure that the organization is in compliance with all relevant laws and regulations relating to HR, including labor laws, employment standards, local norms, and partner with the security team on health and safety regulations. You’ll monitor and drive key HR processes for all employees in the market(s) (e.g. merit, goals and objectives, bonus, SIP, performance reviews, Code of Conduct implementation and any other relevant initiatives). Skills And Knowledge Full time master’s degree in human resources, Business Administration, or equivalent business experience (PGDM/MSW/MHRM/MPM preferred) 5+ years of relevant experience, with a minimum of 3 years in HRBP role with Tech industry or similar role. Good working knowledge in Microsoft Office Suite or similar software and Workday (preferred) Demonstrated financial acumen Experience implementing HR strategies that are aligned to the organization's overall strategy and goals Demonstrated experience in employee relations, performance management, and talent development. Knowledge of HR best practices and legal requirements. Demonstrated ability to use data to inform HR strategy and decision making Strong communication and interpersonal skills, with the ability to build relationships with managers and employees. Demonstrated experience supporting the implementation of change initiatives within the organization Ability to work independently and manage multiple priorities Ability to manage across a diverse workforce, promoting diversity, equity and inclusion throughout the organization. Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion I'm interested I'm interested Privacy Policy Show more Show less

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description The Business Analyst will play a pivotal role in supporting the implementation of the CCaaS (Contact Center as a Service) platform. This position is responsible for gathering and analyzing requirements, bridging the gap between business needs and technical solutions, and ensuring the CCaaS solution meets organizational objectives. The ideal candidate will have a strong background in contact center processes, process optimization, and technical communication. What You’ll Do Collaborate with customer business & internal stake holders (customer team, Sales, Pre-sales, Platform architects, Engagement managers, etc.) to gather and document detailed business requirements for Sprinklr solutions. Conduct comprehensive analysis to translate business needs into clear and actionable use cases & technical specifications. Collaborate with design team (PA & SC) to Map and analyze existing contact center workflows, including inbound/outbound calls, chat, email, and other communication channels. Identify opportunities for automation, self-service enhancements, and workflow streamlining within the CCaaS platform. Work closely with internal and customer stakeholders ensuring seamless communication and mutual understanding of goals. Assist in creating the UAT test cases aligning to business requirements, and deployment activities to ensure successful project outcomes. Participate in workshops, meetings, and discussions to drive consensus on requirements and priorities. Engage with stakeholders across various levels to ensure alignment and buy-in for proposed solutions. Stay updated on CCaaS trends and technologies to provide innovative recommendations. Advocate for the adoption of best practices to improve contact center efficiency and customer satisfaction. Work closely with design team (Platform Architects& solution consultants) to translate business requirements into actionable use cases and technical specifications. Collaborate on designing scalable solutions that align with organizational objectives and industry best practices. Certifications: Business Analysis certifications (e.g., CBAP, CCBA) are a plus. Familiarity with customer journey mapping and experience design principles. Understand the Agile methodologies What Makes You Qualified? Must have 3+ years experience Strong analytical and problem-solving skills. Excellent communication skills, both written and verbal. Ability to break down complex systems and processes into actionable insights. Passion for improving customer experience and driving operational excellence. Self-motivated, organized, and capable of managing multiple priorities. A team player with the ability to thrive in a collaborative and fast-paced environment. Professional fluency in English is mandatory. Experience working across time zones and supporting global teams. Key Attributes: Highly detail-oriented with a commitment to delivering exceptional quality in outputs. Flexible and capable of managing multiple priorities effectively in a fast-paced and evolving environment. A collaborative team player with excellent problem-solving skills and a proactive mindset. Self-motivated and capable of excelling in an individual contributor role while maintaining accountability and initiative. Technical Skills Candidates should have experience in at least one of the following areas: Familiarity with CCaaS platforms & industry wide trends & best practices Proficiency in tools like Visio, Lucidchart, or similar for process Familiarity with voice and non-voice contact center applications. Proficiency in Voice-over-IP (VoIP) protocols such as TCP/IP, SIP, RTP, and WebRTC. Knowledge of CTI (Computer Telephony Integration) or voice recording products. Understanding of CPaaS platforms, cloud technologies, and contact center integrations, including tools like MS Teams or Wireshark. Experience with Salesforce Service Cloud or similar CRM platforms for case management and process improvement. Exposure to telecommunications concepts, including SBCs, DID, ACD, and IVR workflows. Experience with tools for process modeling and business process reengineering. Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. Show more Show less

About us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Paytm Lending team: At Paytm Lending, we are a dedicated group of professionals committed to changing the way lending is experienced in India. The team is focused on leveraging technology and data to build accessible, transparent, and customer-centric lending solutions. From personal loans to merchant financing, we are on a mission to make credit accessible to everyone. As part of our team, you’ll work alongside experts in the fintech space, collaborate on strategic initiatives, and have the opportunity to directly impact millions of lives by making financial products easy to use and understand. Why join us: 1. A collaborative output-driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Respect, that is earned, not demanded from your peers and manager Job Description: 1. Grow Distribution and Market share in the assigned area (Rural) of operations. 2. Visibility Accountability through Extensive QR & Sound box deployment and sale of the product. 3. Identify and Recruit the sales team (FSE) to align and drive business in the market. 4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts. 5. Plan the market size, span and geographies for FSE. 6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap. 7. Monitor the Quality parameters as suggested by the management. 8. Validate and conduct the audits on the acquisitions and sales done by the team. 9. Ensure the team members are in the market where sales & usage are done regularly. 10. Should have good networking capabilities and be willing to travel extensively throughout their specified area. 11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc., along with Upgrades for the merchant. 12. Good understanding of lending products. 13. Able to train and groom the manpower allocated to him. Educational Qualification: Any Graduation Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! Show more Show less

Notice Period : Immediate - 15 Days About the Role : As a VoIP Software Engineer, you will be responsible for designing, developing, and maintaining software components for Voice over IP (VoIP) systems. You will work closely with network engineers, hardware engineers, and other team members to deliver high-quality, scalable, and feature-rich VoIP solutions. Key Responsibilities : VoIP Development : - Develop and maintain VoIP software components, including SIP protocol implementation, call control, and voice quality optimization. - Integrate VoIP with various network devices and platforms. - Optimize VoIP performance for different network conditions and traffic loads. C++ Programming : - Proficiency in C++ programming language for developing VoIP applications. - Experience with C++ standards and best practices. SIP Protocol : - Deep understanding of the SIP protocol, including its components, signaling, and message formats. - Experience with SIP client and server implementations. Network Protocols : - Understanding of network protocols, including TCP/IP, UDP, and routing protocols. - Experience with network troubleshooting and performance optimization. Voice Quality : - Knowledge of voice quality metrics and optimization techniques. - Experience with echo cancellation, noise suppression, and other voice processing algorithms. Qualifications : - Bachelor's or Master's degree in Computer Science, Electrical Engineering, or a related field. - 3-7 years of experience in VoIP software development. - Strong programming skills in C++. - In-depth knowledge of the SIP protocol. - Experience with network protocols and their interactions. - Good understanding of voice quality metrics and optimization techniques. - Excellent problem-solving and debugging skills. - Good communication and teamwork skills. Preferred Skills : - Experience with real-time operating systems and embedded systems. - Knowledge of network security and cryptography. - Familiarity with VoIP testing and measurement tools.

Relationship Manager/ Business Development Manager :- Business Development Manager is entitled for - * Generating leads. * Meeting with the leads provided by the company. * Acquisition of new Authorised Person/ Sub-brokers/ Business Associates/ Channel Partners * Business establishment support to the existing Authorised Persons * Revenue Generation * Business proposal explanation to the prospects. * Customization of business proposal according to the needs of the prospects. * Real time updation of CRM.

A Process Engineer having past experience (Biotechnology) in projects / process engineering functions. The main activities will be as below: Process engineering includes preparation of Block drawings, Process Flow Drawings, PIDs, Equipment specifications, Utility calculations. Technical evaluation of vendor offers for Process Equipment’s, Clean & Plant Utility systems. Commissioning/ Supervision of project Installations Equipment Layouts, Equipment specifications (Fermenter, Centrifuges, Filtration System, Vessels, Lyophilizer, chromatography system, Pumps), CIP, SIP and Clean & Black Utility Design. SRV/RD sizing, process time cycle and occupancy calculations Process and utility Equipment’s list with KW preparations Heat exchanger sizing Coordination with HVAC/Electrical/Piping/facility/automations Understanding of piping/layouts/BOQ preparations and specifications Candidate Profile: Should be a BE / B Tech (Biotechnology). Should be conversant with Schedule M, ISPE guidelines, cGMP. Must have very good communication skills in English. Interpersonal Skill Good Team Handling Ability and Good Team Player Show more Show less

An exciting opportunity exists for Educators to join the newly established Ed-Tech product to develop adaptable and personalized learning for cracking competitive examinations like JEE and NEET examinations in India. This position is with Q&I (www.qanditoday.com) which is an India Today Group company. It is highly desirable if you come from the Ed-Tech industry and possess a strong pedigree of Tier-I education and professional background. This role will develop and bring in very exciting personal, professional growth opportunities as the new Ed-Tech venture and products takes shape and makes its impact pan-India Responsibilities Job Description: · The role will be to teach foundation students, aspiring for Competitive examinations, the subjects Maths, Physics, Chemistry and Biology online in front of a camera and in person (SIP project) in the most engaging, elaborate, interesting and innovative way possible with the primary objective to facilitate student's learning and understanding. · Research about the most effective content matter and delivery techniques for students · Be part of the content team and develop content materials of the respective subject. · Be an academic mentor to a group of students, understand their challenges and bring innovative solutions and techniques · Work on solving doubts & writing solutions for student’s questions. · Expert level proficiency for foundation (Class VIII, IX & X) classes. · Has passion towards education and effective content communication through visuals. · Has strong subject expertise and could apply theoretical knowledge to the practical applications through varied audio-visual elements or on Face to Face Classes. · Makes learning easy for students from different backgrounds and of different cognitive abilities and yourself should be open to learning new concepts and tools. · Is comfortable using technology tools for both video and textual content creation and delivery. · Produce answers that are 100% accurate Qualifications · BE/ B-Tech / M-Tech /PhD from IIT, NIT or reputed A-Grad Collage / University (For JEE). · M.Sc./ M.Phil./ PhD from reputed University ( For NEET) · M.Sc. From reputed University (For Foundation) . · Minimum of 4 years of prior teaching experience ( For JEE/NEET Foundation) · Excellent communication skills, both verbal and written. · Willingness to work closely with teams and internal stakeholders. · Ability to thrive in a fast-paced environment. · Goal-oriented attitude. · Very strong academic record. Show more Show less