At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience. Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available. Overview: We are looking for Embedded Developers. Selected candidate will be part of a dynamic and energetic team of software developers, tasked with the development of Mitel's family of Voice-over-IP (VoIP) sets. We're looking for a creative individual, with the ability to see beyond their assigned task, to expand and enhance our family of VoIP sets. Responsibilities: Design new feature and enhancements to the products. Development of application and infrastructure software that runs on VoIP sets; Integration, testing, debugging and modification of VoIP set software Participate in architecture design and decision making You will be working on the development of products for large display IP sets that utilize state-of-the-art custom silicon and provide advanced application capabilities Requirements: Any Graduation or Post Graduation 6+ years of experience. C/C++ and data structures, design patterns Linux and device drivers Graphical Framework Knowledge (GUI toolkits for Linux) Object oriented design Web services Communications interfaces such as WiFi, Bluetooth, DECT, USB and Gigabit Ethernet Protocols such as SIP, TCP/IP and HTML/XML Advanced Graphical Interfaces with Multi-touch and Gestures Linux Knowledge and experience on device drivers Knowledge on chipsets like broadcom etc Web services, Networking knowledge and experience Experience developing embedded applications Great communication skills both written and spoken Experience in managing teams Experience with modern software development methodologies, especially Agile Telecom domain will be a plus For more information, visit Why Mitel or follow us on LinkedIn here . Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

About VOIS: VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone About VOIS India: In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Role Purpose Operating within B_VOIS, this position will perform a combination of Voice and Networks implementation work, as well as enhancements to current products. The core activities include customer liaison, Diagnosis, Audits, investigation into vulnerabilities, planning and implementing of change and offering technical advice/ support to customers. You will be a proven trouble-shooter with an excellent understanding of the network elements with strong analytical networking skills, ideally with a cross skill of Voice and Network devices products AudioCodes, Cisco, Microsoft, IPC Unigy, Genesys etc. This position is responsible for the support of the production environment which ensures the appropriate voice/network policies and practices are implemented and enforced. End-to-end management of customer’s voice networks and providing a rapid response to customer raised incidents and problems. Drive technical service improvements post major incidents & outages by liaising with Major Incident teams, Problem management team as well as the core network and service support teams that site across the different groups within the organization. Support the customer front ending teams like Intelligent Ops, Service Management & GAMs within the account for any chronic technical issues and support with a robust action plan to be driven either through Vodafone operations, OLO or any external or internal agency. Run network audits in order of “preference & requirement” for the customer based on historical issues and/or on back of incidents to improve services and ensure repetitive issues are avoided. To engage with the partners like Cisco, AudiCodes, Tecnomics and others wherever required to drive enhancements to the services we offer to customer. Liaise with different teams and vendors for vendor driven changes and validate the change/implementation plans and provide technical authorization on the plans Work with project teams for new opportunities or sites/service onboarding design and implementation. Manage customer/stakeholder communication for any Service improvement plan, major incident investigation or any new opportunity designing and implementation. Have technical skills of 3rd line and above capability to resolve complex faults, & support complex provide & change issues, on a 24/7 basis (where required) Key accountabilities (Role Description) 1.Onboarding customer to Vodafone's new voice gateway solutions. 2. Active participation ensuring smooth transition to the new solutions provided by Vodafone. 3. Incident Management on customer's Voice solutions with focus on providing rapid response to customer raised incidents and problems. 4. Provide regular knowledge transfer and training sessions to upskill entire team on voice solutions. 5. Planning and implementing high impact and complex BAU changes requested by customer or identified as part of an incident. 6. Support in technical assessment and implementation of Service Requests and New Orders from customer Essential: L3 level Voice Engineer having 10+ years of work experience in voice networks. Expertise in managing voice protocols such as SIP, H.323, ISDN, E1/T1 and AudioCodes SBC and its managing platform OVOC. Desired: Work experience / knowledge of multiple ITIL disciplines and AudioCodes/CCNP Collaboration certified. Education/Technical/Functional qualifications and/or Professional Certifications: Essential: Engineering Graduate (with specialization on Electronics & communication/Information Technology/Computer application/Relevant streams Good Understanding of Networking, IT/Telecom processes & products Good understanding of ITIL Understanding of Network / IT / Telecommunication products and solutions. VOIS Equal Opportunity Employer Commitment India: VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion, Top 50 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we’ll be in touch!

Location: Bengaluru, KA, IN Company: ExxonMobil About us At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for. The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies. We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society’s evolving needs. Learn more about our What and our Why and how we can work together . ExxonMobil’s affiliates in India ExxonMobil’s affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region. ExxonMobil’s affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics. ExxonMobil’s LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market-development activities. The Global Business Center - Technology Center provides a range of technical and business support services for ExxonMobil’s operations around the globe. ExxonMobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community-building programs in India. Read more about our Corporate Responsibility Framework. To know more about ExxonMobil in India, visit ExxonMobil India and the Energy Factor India. Whar role you will play in team Market Intelligence (MI) Analyst is responsible for design and preparation of MI reports and execution of the Supplier Intelligence processes. The MI Analyst makes sure that the necessary supply chain intelligence are captured in MI reports and Supplier Intelligence Platform (SIP). The MI Analyst will interface with the other Global Sourcing Leads/Analysts, Market analysis Group, Category Managers, Business lines and Discipline Leads to identify changing users’ needs and to manage the continuous improvement of procurement intelligence. The below responsibilities and duties will be carried out in a timely fashion by the MI Analyst. Location: Bangalore What you will do Works with Category Managers to ensure their Equipment & Material (E&M) Category Strategy is updated to reflect current market conditions Lead the market & supplier Intelligence initiative in Global Sourcing through category health review, internal & external market intelligence Identify and evaluate all MI sources Perform ad-hoc/ regular MI research and studies on categories such as E&M, Labor, Chemicals, Offshore etc. Execute market intelligence processes, including new category additions Preparation of insights for strategic supplier & category for Supplier Relationship Management meetings Expert in creating comprehensive supplier profiles based on capability, capacity, and financials Coordinate with Market analysis, Projects & other data sources for indirect bids Maintain & be custodian of SI dashboards & reports Mapping the Historical & current Bid intelligence on SIP. About you Skills and Qualifications Bachelor’s Degree in Engineering (Mechanical/Chemical/Electrical/Civil/ Industrial Production preferred) At least 2 years of professional experience in an environment that prioritized global sourcing intelligence Preferred experience in the Oil & Gas industry Proven problem-solving and analytical abilities including pattern detection, root cause analysis, and issue resolution Able to work in an evolving and fast-paced environment and adjust to multiple priorities and timelines Effective communication, interpersonal and planning skills Proficient in Microsoft Office software suite (Outlook, Word, Excel & PowerPoint) Experience using and drawing insights from procurement, engineering and market intelligence technology sources Ability to create cost models, total cost of ownership and full lifecycle models for equipment and materials, labor, fabrication category etc. Ability to work across all major engineered equipment and materials Ability to identify and drive work process updates to improve effectiveness in capturing business value General knowledge of: Procurement Sourcing Process Project practices as it relates to procurement via EPCs Read, write, and speak fluent English, especially as it applies to technical and business communications Your benefits An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance and life. We offer you: Competitive compensation Medical plans, maternity leave and benefits, life, accidental death and dismemberment benefits Retirement benefits Global networking & cross-functional opportunities Annual vacations & holidays Day care assistance program Training and development program Tuition assistance program Workplace flexibility policy Relocation program Transportation facility Please note benefits may change from time to time without notice, subject to applicable laws. The benefits programs are based on the Company’s eligibility guidelines. Stay connected with us Learn more about ExxonMobil in India, visit ExxonMobil India and Energy Factor India. Follow us on LinkedIn and Instagram Like us on Facebook Subscribe our channel at YouTube EEO Statement ExxonMobil is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or disability status. Business solicitation and recruiting scams ExxonMobil does not use recruiting or placement agencies that charge candidates an advance fee of any kind (e.g., placement fees, immigration processing fees, etc.). Follow the LINK to understand more about recruitment scams in the name of ExxonMobil. Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship. Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships. Job Segment: Sustainability, Chemical Research, Offshore Oil, CSR, Embedded, Energy, Engineering, Management, Technology

Job Title: Support Specialist Experience: 2-5 years Location: Bangalore/Mangalore, Karnataka About Tetherfi: At Tetherfi, we create intelligent solutions that drives business and increase productivity. We combine industry expertise, technological capabilities and human-centred approach to help businesses evolve from thinking digital to being digital. The Right Individual: The ideal candidate will be expected to provide technical support to organizations by managing, maintaining, and troubleshooting their IT systems. We are looking for a Support Specialist to assist our customers with technical problems when using our products and services. Your responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software. Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures. Required Functional Skills: Must have prior experience in supporting CTI or IVR or PBX or any Agent Desktop Application. Must have worked at Customer Site handling day-day production issues in a Contact Center environment. Excellent Customer handling Skills, Engineers worked as in-house engineers/site engineers supporting any application-based Contact center products at customer sites like Bank, Telco are preferred. Good Understanding about Contact Center & Telephony concepts with any of the major platforms like AVAYA, GENESYS, CISCO, ASPECT, etc., will be added advantage. Thorough understanding of Contact Center & Unified Communication Support Process. Candidate should have realization on designing and troubleshooting routing workflows and CTI integrations. Experience in application support using Tomcat and with knowledge on IIS, windows services, event viewer. Must have Knowledge of analysing application logs, preparing and executing SQL queries, error logs and event viewer logs. Prior experience in AVAYA Gateways with hands on configuration in creating VDN, Vector announcements, Dial plan, Route pattern, Trunk configuration, signalling configurations, SIP configurations is good to have. Roles & Responsibilities: Candidate will be part of our Support team liaising with Product developers to support Tetherfi Products deployed at customer sites across the globe. Will work along with the Support Lead, take up support tickets assigned, probe the issue and give possible resolution within the Turn Around Time. Candidates will be trained in Tetherfi’s products to give end to end resolutions on usual technical issues raised. Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment. Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Tetherfi Products. Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer. May have to extend regular work timings and work on various time zones while working on Support tasks assigned. Will report to the Support Lead and will be part of INDIA Delivery Center. Will be given opportunity to scale up to the level of Account SPOC for Tetherfi accounts globally. Open to travel onsite based on customer/business needs. Should be able to take ownership of weekly meetings, updated resolutions in tool, prepare FAQ, give KT sessions. Required Professional & Interpersonal Qualities: Any Graduate / BE / BTech /MCA. Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers. Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization. Working according to target market time zone a must. Excellent verbal, written and effective communication skills. Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment. Effective time-management, organizational and prioritization skills. Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership. Prioritize and juggle between multiple tasks based on business needs. Must bring structure to ambiguous / open ended challenging assignments. Job Type: Full-time Pay: ₹400,000.00 - ₹900,000.00 per year Benefits: Health insurance Provident Fund Work Days: Weekend availability Experience: Technical support: 2 years (Required) Application support: 1 year (Required) Software troubleshooting: 2 years (Required) Work Location: In person

Client: Wealth Management Company of a leading business Conglomerate Designation: Regional Head PCG Location Mumbai (BKC) Key Responsibilities: Leading advisory and sales team. Develop and execute the overall advisory business strategy Build and maintain strong relationships with key clients and partners Oversee the development and delivery of advisory services Drive revenue growth and profitability for the advisory business Manage and develop the advisory team Ensure compliance with regulatory requirements Conduct market research and identify new business opportunities Represent the company at industry events and conferences Collaborate with other departments to achieve business objectives Qualification: Post Graduate/ CA/ MBA Must have NCFM/AMFI/ IRDA certifications. Required Skills and Experience: Minimum 12 years of experience in financial services, with at least 8 years in a leadership role Proven ability to build and maintain strong, trust-based relationships with clients, understanding their investment goals and delivering tailored solutions. Sound understanding of financial markets, investment and wealth management products like IAP, Mutual Funds, PMS, AIFs, insurance, and bonds. Ability to identify opportunities for cross-selling various financial products such as Equity Basket, SIP, Mutual Fund, PMS, and Insurance. Excellent communication and interpersonal skills. Strong problem-solving skills and decision-making abilities.

Exempt, Grade 14 Sales Incentive Program (SIP) eligible GENERAL SCOPE Manages an assigned account, or group of accounts, with the primary responsibility to create value for the assigned customers through the technical service they provide; and identifying new product opportunities and selling to existing customers. A Sales Service Professional’s sole focus is to maintain revenue, price capture and to improve gross profit. A Sales Service Professional may work on attaining new business where appropriate, but that is not their primary assignment or job responsibility. KNOWLEDGE Good knowledge of the job. Substantial acquaintance with and understanding of general aspects of the job with a limited understanding of the technical phases of the job. JOB COMPLEXITY Performs a variety of activities which involve standard procedures. Gathers and manipulates common data, verifies adequacy and appropriateness; develops charts, diagrams, and standard reports. In technical or production positions, may also set up and operate standard electronic or mechanical equipment used to develop, produce and/or test products or process data. IMPACT Impact to overall activity limited to immediate functional area. Errors could result in rework, and minor schedule impact.

About us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Paytm Lending team: At Paytm Lending, we are a dedicated group of professionals committed to changing the way lending is experienced in India. The team is focused on leveraging technology and data to build accessible, transparent, and customer-centric lending solutions. From personal loans to merchant financing, we are on a mission to make credit accessible to everyone. As part of our team, you’ll work alongside experts in the fintech space, collaborate on strategic initiatives, and have the opportunity to directly impact millions of lives by making financial products easy to use and understand. Job Description: 1. Grow Distribution and Market share in the assigned area (Rural) of operations. 2. Visibility Accountability through Extensive QR & Sound box deployment and sale of the product. 3. Identify and Recruit the sales team (FSE) to align and drive business in the market. 4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts. 5. Plan the market size, span and geographies for FSE. 6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap. 7. Monitor the Quality parameters as suggested by the management. 8. Validate and conduct the audits on the acquisitions and sales done by the team. 9. Ensure the team members are in the market where sales & usage are done regularly. 10. Should have good networking capabilities and be willing to travel extensively throughout their specified area. 11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc., along with Upgrades for the merchant. 12. Good understanding of lending products. 13. Able to train and groom the manpower allocated to him. Show more Show less

Role & responsibilities : Relationship Manager , Handling Affluent(HNI/UHNI) customers. Wealth Banking Knowledge ( Mutual Funds , Insurance , SIPs, AIF, family wealth mgmt., Private banking RMs) Portfolio/AUM Size 100 crores & above Excellent Interpersonal skills ( Communication, Negotiation, and convincing skills , Outspoken and good at explaining banking products) Good at financial planning Advisory Well groomed, Excellent communication Skills Experience should be more than 8 years. Interested candidates can reach out through kavya.p-8341137995

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: AWS Devops Operations . Experience: 8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

About us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Paytm Lending team: At Paytm Lending, we are a dedicated group of professionals committed to changing the way lending is experienced in India. The team is focused on leveraging technology and data to build accessible, transparent, and customer-centric lending solutions. From personal loans to merchant financing, we are on a mission to make credit accessible to everyone. As part of our team, you’ll work alongside experts in the fintech space, collaborate on strategic initiatives, and have the opportunity to directly impact millions of lives by making financial products easy to use and understand. Role Summary : We are seeking a proactive and result-oriented Assistant Manager to support the growth of our financial product cross-sell vertical. The role involves driving sales through various channels such as call center leads, open market activities, and digital funnels. The ideal candidate will have hands-on experience in financial product sales and will be responsible for achieving revenue targets in a defined territory. Job Descriptions -  Responsible for the Sales enrollments/Sales in the city.  Do the market race and prepare the list of prospective customers ,  Handle the Team Members and motivate them for better sales ,  Ensure the team members are in market where enrollments & usage are done regularly.  Should have good networking capabilities and be willing to travel extensively throughout their specified areas. Key Role: 1. Manage an assigned geographic sales area to maximize sales target and meet corporate. 2. Objectives Build Database of key contact persons in the assigned geography 3. Build and maintain relationships with key client personnel Manage Category leads from qualification to closure 4. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant 5. Good understanding of lending products 6. Able to train and groom the manpower allocated to him. Looking for candidates with notice period of 30 days Experience required - 5-8 yrs Why join us 1. A collaborative output-driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! Show more Show less

Network Engineer will be part of the IT Infrastructure team that provides design, deployment & support for systems, services, and requirements across PhonePe Corporate locations. Responsibilities & requirements: This is a hands-on technical role. Independently own the Network Infrastructure support solving complex issues and suggesting design modifications as appropriate. Ensure SLAs are met Responsible for performance analysis, proactive troubleshooting, and capacity planning for the Network platforms. Perform monitoring and maintenance of the overall environment working with experienced team members. Perform change controls. Update process documentation and team portals Participate in troubleshooting, capacity planning, analysis, performance analysis & Root Cause Analysis. Communicate with peers and managers regarding system issues & participate in 24x7 on-call. Ability to handle multiple complex tasks in a dynamic environment, with tight deadlines concurrently. Experience & Qualifications: 2-4 years of experience in design, deploy & manage IPv4/IPv6 networks(Routers/Switches/Firewalls and WiFi Solution) Platform knowledge on Juniper /Aruba/ FortiGate/Cisco Solid understanding of IP/MPLS and Ethernet technologies. Experience in IP services (IPv4, IPv6, VPN, Multicast, QOS, SNMP, VOIP, SIP, etc). Experience in Wireless technologies (Wireless Lan topologies, devices, troubleshooting, 802.11 network security architecture & RF site surveys) Proven experience in network management & Expert knowledge of network analysis tools ( Nagios, Zabbix, etc) Hands-on experience with Protocol Analyzer tools & debugging tools. Hands-on experience with BGP, OSPF configuration Experience with firewalls, VPN's, remote implementation, troubleshooting, and problem resolution is desired Knowledge on Linux Platform. Engage with vendors. Good communication skills Familiarity with backup and recovery process, software and methodologies Candidates with Multi-platform skills are preferred.

Role & responsibilities Wealth Manager`s primary objective will be asset gathering and increase client penetration & wallet share through regular client meetings (physical/virtual). Responsible for gathering assets for investment products such as mutual funds, PMS, AIF, Corporate FD, Investiger, SGB, Insurance and other products launched from time to time. Would be responsible for achieving Net Equalized Assets collected (LS) targets for mapped book. Create an incremental SIP Book Will be responsible for achieving New Business development targets by reactivating / activating new clients. Ensure all clients are met on a regular basis. Interested candidates can share CV to vinith.yadav@branch.sharekhan.com or Watsapp- 7338112258

Exempt, Grade 14 Sales Incentive Program ( SIP ) eligible GENERAL SCOPE Manages an assigned account, or group of accounts, with the primary responsibility to create value for the assigned customers through the technical service they provide; and identifying new product opportunities and selling to existing customers. A Sales Service Professional’s sole focus is to maintain revenue, price capture and to improve gross profit. A Sales Service Professional may work on attaining new business where appropriate, but that is not their primary assignment or job responsibility. KNOWLEDGE Good knowledge of the job. Substantial acquaintance with and understanding of general aspects of the job with a limited understanding of the technical phases of the job. JOB COMPLEXITY Performs a variety of activities which involve standard procedures. Gathers and manipulates common data, verifies adequacy and appropriateness; develops charts, diagrams, and standard reports. In technical or production positions, may also set up and operate standard electronic or mechanical equipment used to develop, produce and/or test products or process data. IMPACT Impact to overall activity limited to immediate functional area. Errors could result in rework, and minor schedule impact. Show more Show less

Role National Account Manager Band M2 Location Mumbai Job Purpose To manage the National customer relationship for Mumbai HQ accounts Build Relationship with the Key Buying centre ( C- Levels) to influence deals Nationally Drive profitable revenue growth Deliver the best in class customer experience to our customers Ring fencing customer base, acquiring new customers. Increased market share from integrated product, service, mobile solution offerings, and fixed data product, WAN, LAN, SIP, WiFi, Data centre, IOT etc Key Result Areas/Accountabilities Revenue and New business Deliver Revenue / TCV growth target in line with the DB Create opportunities for participation in Large deals C – Level Customer stakeholder engagement and escalation contact for all customer experience Engagement with various stakeholders to deliver the revenue growth for strategic accounts Create opportunities with focus on products as IPVPN, Cloud & Hosting, SD- WAN, MPLS, IOT, Fixed Voice, Mobility, etc Drive Digital Workshops with cross functional teams of customer Engagement Own multi touch points and engagements in Customer organisation and internally Expand the buying centre and engage with multiple contacts ( not limiting to Procurement, IT, Admin) Engage cross functionally to deliver a quality experience to the Customer Manage virtual teams including delivery, solution, service, collections Ensure governance of QBR’s and other reviews with customer Develop deep understanding of the customer telecom spend and our Share of Wallet (SOW). Process Management Build discipline of usage of internal tools like 1SF/ ESMS as appropriate and maintain forecast accuracy Adherence of sales processes including tariff approvals, Bid management, order management, A/c enlistment etc. Ensure correct forecasting and commits as per DB target Maintain at least 4X funnel (X being DB Target) Core Competencies, Knowledge, Experience Competencies Experience in managing global and a track record of global accounts/ enterprise solution selling Experience in complex change management and operating in a matrix, fast moving and technical environment. Experience in working in multi-cultural environment ability to manage an international and distributed team. Team player, strong influence and relationship management skills, customer centric. Strong communication and decision making skills– ability to balance conflicting interests and ability to lead in a high-growth, high-uncertainty environments Knowledge Good knowledge of mobility, fixed and other communication technologies, technical sales background preferable. Preferably worked with IT/ ITES/ BPO organizations Learning To learn new products and services so as to be updated with the Customer needs and market trends Apply the learning in own Customer scenario Qualifications Must have technical / professional qualifications MBA with Engineering background Sales and cross functional work Experience of more than 8+Years Strong Leadership Skills Show more Show less

Designation: Home Loan Officer (Sales) at HDFC Sales. Department : Home Loan ( Sales) Qualification:- Any Graduation / Post-graduation. Experience: 0 to 1 Years CTC: - 1.80 lpa to 3.75 lpa + Huge Incentive ( Upto 50000 ) Roles & Responsibilities:- Area/ Lane /Geography Mapping: Responsible for lane to lane/ Area mapping of Area/ Geography at regular intervals with the help of supervisor. Identify new sources in the allocated Area/ Geography and inform the progress to reporting manager during team huddle. Source Relationship Management: Responsible for managing the relationship with all sources assigned and identified by him in his geography/area. Maintain Reports: Responsible for maintaining reports related to sales and all his activities in the prescribed format. Should maintain diary on daily basis in the prescribed format of activities. Channel Partner Recruitment: Responsible for identifying the need for appointment of a channel partner Team Huddle: Responsible for attending team huddle on a daily basis as per the set process. Customer Relationship Management: Responsible for enhancing the customer experience by developing and maintaining relationship with customers. Completion of File: Responsible for submission of complete application form, documentations and information. Desired candidate profile: Must be a graduate from any stream Should have minimum 6 months of experience in sales Candidates with prior experience in BFSI will have an added advantage Open to travel Must have good communication skills For further Details, contact- aykacommunication28@gmail.com Note: Candidates should be flexible with field work.

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way . Job Description Own and manage customer implementation, ensuring successful CCaaS deployment. Perform end-to-end Network and IP Telephony assessments, identifying bottlenecks and areas for improvement. Analyze Signaling and Media streams, execute Network diagnostics to troubleshoot Voice quality issues. Work closely with CPaaS vendors and Carrier partners to optimize voice connectivity. Act as the primary technical contact for customers during UAT and post-Go-Live. Develop best practice guidelines for customers on network configurations and VoIP optimizations. Assist with customer training on voice quality monitoring tools and configurations. Qualifications & Skills: 5+ years of experience in VoIP, Telecom, and Networking domains. Strong knowledge of VoIP Protocols (SIP/SDP, RTP/RTCP), Networking fundamentals ( UDP/TCP/IP, DNS, MPLS), QoS (latency, jitter, packet loss mitigation) and CCaaS platforms (e.g., Genesys, Five9, Amazon Connect). Hands-on experience with Session Border Controller (SBC), Media Servers and WebRTC. Hands-on experience with Network topologies, VPNs, IPSec, Firewalls, and NAT traversal for VoIP. Ability to collaborate with CPaaS vendors, Carrier partners, and Engineering teams. Strong troubleshooting skills, with experience using network monitoring and debugging tools. Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: ServiceNow - System Administration . Experience: >10 YEARS . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: SAP BASIS . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: SAP BASIS . Experience: 8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job Title : Executive NOC Engineer / NOC Engineer / Senior NOC Engineer Job Overview We are looking for a highly skilled and experienced NOC Engineer to join our Voice NOC & Technical Assistance Centre team. The successful candidate will be responsible for providing end-to-end technical support for a leading US-based telecom client, specializing in Voice Operations , including Hosted PBX, SIP Trunking, PRI, Toll-Free Services, and more. This role requires strong knowledge of telecom voice protocols , network monitoring , vendor coordination , and incident resolution within SLA constraints. Key Responsibilities Provide Tier 1 to Tier 3 support for telecom voice services including Hosted PBX , Local Phone Services , SIP Trunking , PRI , Toll-Free , Audio Conferencing , and Long Distance . Handle full lifecycle of incidents: ticket creation, troubleshooting, resolution , and communication with clients and vendors . Perform proactive alarm monitoring and troubleshooting of core network components: Routers, Switches, Media Gateways, Soft Switches, SBCs , etc. Utilize and analyze SIP/SS7 traces and ladder diagrams using tools like Empirix or similar. Conduct fraud analysis and call quality troubleshooting : ASR, ACD, PDD, One-way audio, Dead air, DTMF/RTDTMF issues, Codec mismatch, etc. Support and maintain Dialogic NGN , Sansay , Acme/Oracle SBCs , Cisco ONS , and associated transport equipment ( T1/T3 circuits ). Interact with vendors and carriers for circuit testing, escalations, and issue resolution. Perform route changes, test calls , and manage customer experience by resolving call routing and service issues . Support Avaya Aura , Cisco CUCM/Call Manager Express , and associated unified communications platforms. Maintain communication and escalate appropriately while adhering to SLA commitments . Provide support for Calling Card and Toll-Free issues , and ensure VoIP phone features work as expected (Answering rules, On Hold, MoH, etc.). Required Skills & Qualifications Experience in Voice NOC / Telecom Operations (preferably serving US-based commercial telecom customers). Strong knowledge of telecom voice protocols : SIP, SS7, RTP . Hands-on experience with: Cisco Unified Communications Manager (CUCM) Cisco Call Manager Express (CME) Avaya Aura Contact Center Sansay & Dialogic NGN Oracle SBCs Proficiency in analyzing SIP/SS7 traces , CDRs, raw switch logs. Understanding of PBX systems , VoIP phones , and related telephony features. Familiar with Empirix or similar call trace analysis tools. Knowledge of network alarm monitoring , troubleshooting of transport and switching infrastructure . Understanding of E1/T1 , TDM circuits , and routing protocols Show more Show less

Position Overview: We are seeking an experienced IVR Developer/System Specialist to design, develop, and maintain Interactive Voice Response (IVR) solutions across multiple contact center platforms. This role is crucial in ensuring excellent customer experience through efficient voice response solutions while working in a dynamic, evolving environment. Key Responsibilities: Design, develop, and maintain IVR applications across multiple platforms including Omilia, TalkDesk, Cisco WebEx, Twilio, Five9 Configure and optimize call routing strategies and menu structures Integrate IVR systems with Salesforce CRM and other enterprise applications Handle call flow development, routing strategies, and transfer logic between different platforms Perform system testing, troubleshooting, and performance monitoring Create and maintain comprehensive documentation for IVR applications and integration points Analyze call patterns and recommend improvements for customer experience Maintain and update voice prompts and recordings Ensure system security and compliance with industry standards Collaborate with cross-functional teams to gather requirements and implement solutions Education: Bachelor's degree in Computer Science or related field, Required Experience: 5+ years of experience in IVR development, with a focus on Talkdesk and Omelia. Required Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field 5+ years of experience in IVR development and contact center technologies Proven experience with at least two of the following platforms: Omilia, TalkDesk, Cisco WebEx, Twilio, Five9 Strong understanding of contact center architecture and call flow design Experience with Salesforce CRM integration Strong knowledge of telephony systems and VoIP technologies Experience with speech recognition and text-to-speech technologies Understanding of contact center operations and customer service processes Knowledge of SQL and database management Technical Skills: IVR Development Platforms: Omilia, TalkDesk, Cisco WebEx, Twilio, Five9 CRM Integration: Salesforce Web Services: REST APIs, SOAP Database: SQL, NoSQL Version Control: Git Understanding of DTMF and voice recognition technologies Knowledge of telephony protocols (SIP, VOIP) Experience with call flow design tools Soft Skills: Strong analytical and problem-solving abilities Excellent communication and documentation skills Ability to work independently and in team environments Strong project management capabilities Customer service-oriented mindset Adaptability and willingness to learn new technologies Experience in handling multiple projects simultaneously Preferred Qualifications: Experience managing IVR systems during platform migrations or mergers Knowledge of AI and machine learning applications in IVR Experience with cloud-based IVR solutions Familiarity with multiple IVR development environments Knowledge of speech recognition and natural language processing Experience with API development and web services Certifications in relevant platforms (Cisco, Twilio, Salesforce) Experience with contact center analytics Knowledge of CTI (Computer Telephony Integration) Experience with agile development methodologies If you feel you have the necessary skill sets and are passionate about the job, please send your profile to me at vthulasiram@ashleyfurnitureindia.com Show more Show less

CCL Global is seeking for a Western Expat who can lead the Greenfield food and beverage manufacturing facility as Commissioning Manager and to successfully delivery end-to-end commissioning activities of the plant. The ideal candidate will have hands-on experience with commissioning automated process and packaging equipment, utilities, and facility systems in alignment with GMP and food safety requirements. Roles and Responsibilities Develop detailed commissioning execution plans, checklists, and system turnover packages. Define and align the commissioning schedule with construction and project milestones. Lead and supervise pre-commissioning, commissioning, and start-up activities. Coordinate with construction, QA/QC, HSE, OEM vendors, and plant operations. Drive system walkdowns, punch-list management, and turnover documentation. Develop and execute detailed commissioning plans, sequences, and schedules aligned with the project timeline. Collaborate with EPC contractors, OEM vendors, and in-house engineering teams during the design and construction phase. Ensure all pre-commissioning checklists, FAT/SAT protocols, and punch lists are ready before mechanical completion. Lead the commissioning team (technicians, operators, engineers) including cross-cultural or expat resources. Coordinate training programs for plant operations and maintenance teams. Interface with QA/QC, safety, and utility teams during site activities. Supervise commissioning of: o Process equipment (e.g., mixers, fermenters, pasteurizers) o Utility systems (steam, chilled water, compressed air, HVAC) o Packaging lines (bottling, filling, labelling) o Automation and control systems (PLC, SCADA, MES integration) Ensure CIP/SIP validation and microbiological cleanliness for food-grade systems. Ensure compliance with HACCP, GMP, FSSAI, and other food safety norms. Lead risk assessments (e.g., HAZOP, HIRA) during start-up phase. Maintain all commissioning logs, red-line markups, deviation reports, and test records. Act as the single point of contact between client, EPC, OEMs, and third-party vendors during commissioning Manage handover to operations including Performance Qualification (PQ), Operational Qualification (OQ), and SOP sign-off. Participate in final project review, feedback, and continuous improvement sessions post start-up. Enforce permit-to-work systems, lockout/tagout (LOTO), and other safety protocols. Implement and enforce Zero Incident Commissioning Plans (ZICP). Coordinate emergency response readiness during plant start-up. ESSENTIAL REQUIREMENTS: B.E./B.Tech in Mechanical, Electrical, or Chemical Engineering DESIRABLE REQUIREMENTS: 10–20+ years in food, beverage, dairy, or FMCG greenfield commissioning B.E./B.Tech in Mechanical, Electrical, or Chemical Engineering Experience working on international assignments (especially in hygiene-sensitive environments) Vendor exposure: GEA, Tetra Pak, Alfa Laval, Krones, Siemens, Rockwell, Schneider Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: ServiceNow - System Administration . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Noida,Uttar Pradesh,India Job ID 761142 About this opportunity: We are now looking for an IMS Engineer that will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 2nd level Operations! We believe in trust – we trust each other to do the right things! We believe in taking decisions as close to the product and technical expertise as possible. We believe in sharing our insights and helping one another to build an even better user plane. What you will do: Ensure configuration Changes, hardware expansion, Troubleshooting of MSC, MGW, HLR, HSS, STP, SBC, UDM (CUDB, HSS[1]FE, HLR-FE) IMS (P, I, S-CSCF, ATS, MGCF, MRFP, CG, ENUM, DRA, UPG) with approved processes Ensure MSTOP Processes are followed in the Workplace To participate in internal technical discussions in view to improve overall network performance and make recommendations wherever possible. To ensure correct working methodology, Best Practices and Continuous improvements in Ways of Working for efficiency improvements and betterment in deliveries. The skills you bring: Degree/Diploma or equivalent experience or equivalent in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent. Experience level 3+ years in Ericsson IMS Troubleshooting and configuration. Expertise on Protocols (i.e., SIP, H.248, SS7, ISUP, BICC, SIGTRAN, INAP, CAP, TCAP, MAP, SCCP, Diameter) In-depth understanding of Call flow in CS Core, VOLTE/ IMS. What happens once you apply? find all you need to know about what our typical hiring process looks like. Notice of Job Opportunity – Legal Notices for PERM We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer. If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned. Primary country and city: India (IN) || Noida Job details: MS Core and Cloud Specialist Job Stage: Job Stage 4

Manage and train the business development team Generate leads and cold call a prospective customer Build strong relationships with client Identify and map business strengths & customer needs Exp:1 to 5 years in Field Sales and Marketing In any Sector Required Candidate profile Graduation Complete Ability to achieve the sales target Basic Understanding of BFSI/Products Kindly Contact IJS : Hiral | HR Team Phone/WhatsApp: +91 78610 78425