1412 Sip Jobs - Page 28

Role: CCaaS Implementation Consultant Start Date: Immediate End Date: 12months+ extension possible Capacity: 5 days a week Role Type: Contract Language: English Job Description: The CCaaS Implementation Consultant ensures Client customers receive the best onboarding experience and value by effectively deploying Client software based on customer use-cases, industry and best practices. The consultant also acts as the dayto-day internal escalation point, and point of contact for clients, ensuring optimal client service as it relates to platform performance, functionality, enhancements, and configuration while supporting line management and operational excellence. Technical Skills (candidate should have at least any 1 experience from below): 2+ Years of experience deploying Voice and Non-Voice Contact center applications like Gensys Engage, Amazon Connect, Cisco Webex Contact Center, Ring Central etc. Good Knowledge of Voice protocols like TCP/IP, VOIP, UDP, SIP, RTP, SRTP, WebRTC, audio processing. Should have knowledge in CTI or Voice recording products. Expérience on VOIP, Dialer, ACD, IVR, SBC. Exposure and understanding of video conferencing, IM, Voicemail, DID, carriers, knowledge of VOIP and SIP. Knowledge of UCaaS, CPaaS platform, cloud, Contact center, Integrations like MS teams, and analysis tools like Wireshark, etc. Familiar with Salesforce Service Cloud or similar CRM systems, KB systems, and Customer portals for case management. Experience with telecom, call centre integration, and VoIP, including developing and deploying code that directly interacts with SIP protocols, rtp packets, and the like. Have experience in Groovy and JavaScript. Show more Show less

Job_Description":" GraduateDegree in Electronics/Electronics & Communication/Electrical /Electrical& Electronics/ Electrical & Instrumentation Engineering from arecognized University/Institution with professional experience of 6 years &having at least 4 years experience in railway S&T Drawing & Designworks. OR At least 3years experience in SSE Grade and/or above in S&T Department of Railwayand/or as equivalent to SSE grade and above in S&T department inRITES/IRCON/RVNL or equivalent grade in Konkan Railway/ MRVC/ DFCCIL/ SPVs withMinistry of Railways, any Metro Rail Corporation either individually orcombined. The person should also meet the criteria of having experience of atleast three years in preparation, checking etc. of SIP, RCC, ESP, Logic, cableroute plan, tower GAD etc. in any grade.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Test Automation Engineer would be an active member within the Software Quality Engineering Organization, responsible for providing automation and test support for the SW releases of Five9. This position is based out of one of the offices of our affiliate Acqueon Technologies in India, and will adopt the hybrid work arrangements of that location. You will be a member of the Acqueon team with responsibilities supporting Five9 products, collaborating with global teammates based primarily in the United States. Responsibilities: Automated testing of Five9 product using Python based automation framework. New test script development for end-to-end product testing using automation framework. Test result analysis for executed tests using test framework logs, product logs, monitoring tools Support and extending of automation framework Develop new automation tools Detecting of weak points in existing automated process and flows, elimination of these items and control over efficiency for automated flows and processes Communication with other departments like Development, DevOps, TechOps, aligning goals and priorities for Test Automation Group with company priorities and strategy Participate in Agile software development initiatives (standup, planning, Increment planning) to support innovation and enhancement of automation framework and tools through iteration/functionality testingRequired skills: Hands-on experience with Python 3x and/or Java Solid knowledge of programming techniques and algorithms (OOP, multithreading) Experienced user of Linux-based OSes Proficient knowledge of VoIP, SIP, WebRTC architecture and micro-service base web technology Hands-on experience using Asterisk or FreeSwitch PBX Experience with network issue troubleshooting (understanding of basic network principles, i.e. OSI model, real time protocols, network management protocols) 3+ years of experience in similar automation roles Solid knowledge of software development process and software testing methodologies Excellent team player with strong analytical and troubleshooting skills Practical experience with MySQL Experience with SW version control and project/bug-tracking systems (JIRA, Git, ...) Desirable skills: Experience in REST API automation and/or SDK type of interfaces (Java, Python, C++, etc.) Very strong interpersonal, reliable and communication skills Pro-activity in investigation of new opportunities for automation Experience with AWS/GCP Automation frameworks for CI/CD processes Experience in Test Automation projects for cloud computing solutions (private or public) Docker experience. General understanding of container based approach Solid knowledge of Web UI Automation with tools like Selenium Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: https: / / www.five9.com / pt-pt / legal . Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: https: / / www.solventum.com / en-us / home / legal / website-privacy-statement / applicant-privacy / continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description: 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers toughest challenges, we pioneer game-changing innovations at the intersection of health, material, and data science that change patients lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You ll Make in this Role We are currently looking for a Sales Incentive Planning (SIP) Analyst who will serve as a key business partner to country sales leadership. This role supports sales teams in developing, implementing, and administering Sales Incentive Plans across the Asia region. If you thrive in a dynamic and collaborative environment, consider joining the SIP team to make a meaningful impact on internal customers while contributing to the evolution of the company s sales compensation philosophy. in partnership with leadership. In this role, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Sales Incentive Processing & Close Activities Ensure accurate and timely preparation, validation, and payment of sales incentive plans, accruals, and employee payouts across assigned Asia countries. Effectively manage quarterly close activities to support accurate financial reporting. Data Integrity, Compliance & Plan Governance Maintain data accuracy and ensure full compliance with quality standards, governance requirements, and corporate policies. Ensure alignment of SIP plans with the global framework, support annual planning cycles, and manage mid-year changes or exceptions. Cross-Functional Collaboration Partner with Sales, Finance, HR, Data Enablement, and Payroll to coordinate and execute all activities related to the incentive payout process, ensuring consistency and operational efficiency. Stakeholder Engagement & Issue Resolution Serve as the primary contact for sales teams across Asia, addressing inquiries and resolving payment-related issues promptly and professionally. Plan Alignment, Reporting & Analysis Support the development and administration of local SIP plans aligned with global standards. Contribute to annual and mid-year planning, and provide reporting, KPI tracking, and analytical insights to support decision-making. Your Skills and Expertise Minimum five (5) years of experience in financial or data analysis, preferably in sales incentive planning or compensation operations. Fluent in written and spoken English; proficiency in Korean is a plus. Ability to work independently and collaboratively across functions and time zones within Asia . Advanced proficiency in Microsoft Excel and database tools. Strong interpersonal skills with the ability to build relationships and communicate effectively across all organizational levels. Well-developed project management skills; organized, reliable, and capable of managing multiple priorities. Excellent communication, analytical, and problem-solving abilities with high attention to detail. Experience with SAP, Vistex, Snowflake, Power BI, Forma. Ai , or similar systems/incentive compensation systems. Work location: Korea, India or Malaysia Hybrid Eligible Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Supporting Your Well-being Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com . Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here , select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.

End Date Wednesday 30 July 2025 We Support Flexible Working - Click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary Job Description: We are seeking highly skilled engineers to join our team at Lloyds Technology Centre. The ideal candidates will have a strong background in telephony platforms and Java development, with experience in both primary and secondary skills as outlined below. Job Description Job Title: Senior Engineer (10+ years) Location: Lloyds Technology Centre Job Description: We are seeking highly skilled engineers to join our team at Lloyds Technology Centre. The ideal candidates will have a strong background in telephony platforms and Java development, with experience in both primary and secondary skills as outlined below. Primary Skills : IVR, Avaya, Nuance Developer profiles Proficiency in Nuance Application Studio (NAS) and NDF, Nuance speech suite and sip knowledge (Session Initiation protocol) Experience with telephony platforms such as Avaya and Genesys, VXML, Cyara Testing Core Java 8 and above. Knowledge of Liberty WebSphere Secondary Skills: Familiarity with Google CCAI and Nuance Mix Experience with Microsoft Copilot for AI-driven dialogue and dynamic call flows Experience Requirements: Senior Engineers (10+ years): Minimum 3-5 years of experience in telephony platforms Responsibilities: Develop and maintain telephony applications using the specified technologies Collaborate with cross-functional teams to design and implement innovative solutions Ensure the performance, quality, and responsiveness of applications Troubleshoot and resolve technical issues as they arise Qualifications: Bachelor s degree in computer science, Engineering, or a related field Strong problem-solving skills and attention to detail Excellent communication and teamwork abilities Job Title: Junior Engineer (4+ years) Location: Lloyds Technology Centre Job Description: We are seeking highly skilled engineers to join our team at Lloyds Technology Centre. The ideal candidates will have a strong background in telephony platforms and Java development, with experience in both primary and secondary skills as outlined below. Primary Skills: IVR, Avaya, Nuance Developer profiles Experience with Nuance Application Studio (NAS) and NDF Working experience with telephony platforms such as Avaya/Genesys Experience with VXML Knowledge in Java 8 and above Secondary Skills: Familiarity with Google CCAI and Nuance Mix Experience with Microsoft Copilot for AI-driven dialogue and dynamic call flows Knowledge of Liberty WebSphere Experience Requirements: Engineers (4-6 years): Minimum 1 year of experience in telephony platforms Responsibilities: Develop and maintain telephony applications using the specified technologies Collaborate with cross-functional teams to design and implement innovative solutions Ensure the performance, quality, and responsiveness of applications Troubleshoot and resolve technical issues as they arise Qualifications: Bachelor s degree in computer science, Engineering, or a related field Strong problem-solving skills and attention to detail Excellent communication and teamwork abilities

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview Looking for a candidate with strong technical skills to develop and execute test strategies for telecom related programs. The QA engineer will be responsible for working with other scrum team members to help develop, execute and automate test cases based on a published set of technical requirements. The candidate preferably has an understanding of the telecommunications domain and can work as part of a high performing scrum team in a fast paced agile environment. Responsibilities Develops and executes test strategies/scenarios for telephony network applications/infrastructure. Develops and maintains automated regression test suites. Works as part of a scrum team in an agile environment. Works with operations to ensure smooth software deployments in production. Possesses the ability to work with minimal supervision and/or independently. Utilizes experience and judgment to plan and accomplish goals. Writes or modifies scripts in Python, Perl or UNIX to automate repetitive tests. Creates tests and defect reports using the team standards and best practices. Qualifications 7+ years overall test experience developing and automating test cases. Minimum 5 years software testing experience of UNIX or Linux client server applications, including testing application installation/configuration, trouble shooting and load/performance. Experience in SIP, SS7(ISUP), TCAP and/or ENUM protocols. Experience writing UNIX shell, Perl or Python scripts Experience with software version control such as GIT and/or SVN. Ability to create high level and detailed test plans and test reports. Thorough understanding of test processes and ability to estimate task duration. Excellent written and verbal communication skills If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Show more Show less

Note: Immediate Joiners are Preferred (Within 15 days) Job Code: BTL-2505103 Job Title: Network Engineering Experience: 5 - 9 Years Mode: Work from the office (Mandatory) Location: Bangalore About the Role You will be a part of the “Network Engineering” team. Specifically, we are looking for engineers to design and architect the Data center that helps create a Telecom carrier agnostic infra layer that our organization and other tech stacks can use. Responsibilities include end-to-end network engineering aspects: As a Network Engineer, you will be working independently and have end-to-end ownership (architecture/design/scale/operations) of our current and newly developing networks. Knowledge and experience in telecom SBC(Mandatory) Lead the design of highly available large-scale telephony networks, driving them from concept to launch Work closely with our software developers to fully automate network deployment and operations Drive operational excellence projects to improve network performance and reliability Enforce and strengthen security levels of the data centers. Troubleshoot complex problems and develop innovative solutions Dive Deep into the high severity of incidents, recommend preventative solutions, and participate in root cause analysis Partner with our broader Technical operations organization to reduce operational burden Support in organizational transformation from reactive to proactive with a focus on predictiveness Deliver simple, sustainable, and repeatable solutions and processes Drive standards across the network and ensure that we are fully compliant to those standards and policies Participate in hiring and developing the best Help enforce and/or tweak SLAs for existing deployments to improve efficiency Stakeholder management Must-have 5 - 9 years of experience with a Bachelor / Master's Degree in Computer Science or equivalent. Knowledge and experience with LAN/WAN/SD-WAN infrastructure Knowledge and experience in telecom SBC Knowledge and experience with internet routing protocols and concepts: SIP, WEBRTC, TCP/IP, VLAN, BGP, OSPF, MPLS Knowledge and experience with network security and various secured VPN technologies Knowledge and experience with network operating systems such as Cisco IOS and Junos Experience working in a Linux/Unix environment, DNS and DHCP Experience in various network monitoring tools Experience in automation via Bash/shell scripting and Perl/Python programming Knowledge of various end-user devices and their network interactions Proficiency in configuring and managing networking devices, including switches, routers, firewalls, SBC Knowledge of network analysis fundamentals and robust troubleshooting skills; specifically, network performance analysis A "DevOps" mindset. You own what you will develop. Excellent written and verbal communication skills, with strong attention to detail and a head for problem-solving. Team-player, flexible, and able to work in a fast-paced environment Strong project management skills, issue prioritization, and stakeholder communication. Good-to-have Exposure to databases like Mongo, Redis, Mysql, or other relational DBS Strong understanding of Microservice design and distributed architecture Exposure to Monitoring tools,build and deploying pipelines and tools Show more Show less

C1 Company Overview C1: 1 Contact, 1 Connection, 1 Choice C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best. So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1. Overview The Network Engineer II’ s role is to ensure the stability and integrity of data and voice networks. This is achieved by planning, designing, and implementing local area networks (LANs) and wide area networks (WANs) across the organization. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion, and provide end user training where required. Responsibilities Designs and deploys company LANs, WANs including routers, switches, firewalls, VPN concentrators, wireless, and other hardware Configures networks to ensure efficient and reliable operation for fulfilling business objectives and processes. Monitors network performance and troubleshoot problem areas as needed Creates and maintains documentation as it relates to network configuration, network mapping, processes, and service records Monitors ticketing queue, responds to incidents in a timely manner, documents solution Ensures network connectivity of all servers, workstation s, and other network appliances Develops, implements , and maintains policies, procedures, and associated training plans for network administration, usage, and disaster recovery Conducts research on network products, services, protocols, and standards to remain abreast of developments in the networking industry Manages all network security solutions in accordance to industry best practices Provides guidance to junior members of the team Participates in after hours, on-call rotation as needed Notifies end users of planned network outages / maintenance, work with providers to understand impact and timeline of provider outages Provides backup coverage for other functions including systems administration, virtualization, storage, and telephony Qualifications Required Qualifications BS/BAs degree in IT or related field (Industry experience may b e considered in lieu of degree) At least 5 years of experience in si milar role Network focused industry certifications Certifications in Juniper, Ci sco, Microsoft, or equivalent Proven experience with network capacity planning, network security principles, and general ne twork management best practices Network monitoring tools such as Solarwinds , Paessler , or Splunk Disaster Recovery planning/testing Expert level knowledge of Layer 2 and Layer 3 devices High-level knowledge of QoS , MPLS, Ethernet, VLAN’s, routing protocols Previous experience supporting a multi-site, interconnected network environment with 500+ employees Excellent hard ware troubleshooting experience Strong interpersonal, written , and oral communication skills Ability to present ideas in user-friendly language Highly self-motivated and directed , with keen attention to detail Proven analytical and proble m-solving abilities Able to effectively prioritize tasks in a high-pressure environment Stro ng customer service orientation Experience working in a team-orie nted, collaborative environment Desired /Preferred Qualifications Technical certifications are preferred, s pecifics are dependent on team placement Unified Communications/VoIP/SIP experience Juniper Networks / Extreme experience Aruba / Meru Wireless experience Previous Avaya experience Additional Information C1 BENEFITS 401(k) Plan (35% employer match per dollar up to 10% employee contribution) Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes comprehensive member advocacy; and Kaiser) HSA with + Employer Contribution In-vitro Fertility (treatment coverage) Dental Vision (2 plans: 12-month and 24-month frames allowance) FSA Plans (Healthcare, Dependent care and Limited Purpose) Pre-tax Commuter Plans Employer-paid Life Insurance Employer-paid Short + Term Disability Long Term Disability (2 plans: Employer-paid and Self-paid with non-taxable claim payments) Paid Parental Leave (4 weeks at 100%) Employee Assistance Plan Voluntary Life Insurance Legal/ID Theft Plans TeleHealth Options Wellness via Omada Health (healthy living solution) Travel Assistance Business Travel Accident Coverage Employer-paid Pet Telehealth Accident Insurance Critical Illness Insurance Hospital Indemnity Insurance Volunteer Time Off On Demand Pay (Daily Pay) Work Environment Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Physical Environment Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Other Duties/Changes This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1. EEO Statement C1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm Notice of E-Verify Participation https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf < https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf > Right to Work https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf Show more Show less

A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. As part of our Analytics and Insights Consumption team, you’ll analyze data to drive useful insights for clients to address core business issues or to drive strategic outcomes. You'll use visualization, statistical and analytics models, AI/ML techniques, Modelops and other techniques to develop these insights. Years of Experience: Candidates with 8+ years of hands on experience Must Have Internal & External stakeholder management Forecast & define project milestones/timelines Familiar on estimation models (Fixed Bid, T&M) Familiarity with the CCaaS domain,CCaaS Application Development , contact center solution design. In-depth knowledge of CCaaS platforms like MS DCCP, Amazon Connect , NICECXOne, Genesys Cloud , Cisco Webex CC, Cisco HCS, UCCE/PCCE etc., including their architecture, functionalities, and application development, integration capabilities Governance & communication skills Hands-on configuration of CCaaS platform (MS DCCP, Amazon Connect/ Genesys Cloud/NICE CXOne) includes, Implementation of Contact Centre platforms ,Instance creation & setup ,Configuration ,Application Development ,CCaaS integration with CRM , ITSM & other host application ,SIP Trunking Understanding of the fundamental ingredients of enterprise integration including interface definitions and contracts; REST APIs or SOAP web services; SQL,MY SQL, Oracle , PostgreSQL , Dynamo DB, S3, RDS Provide effective real time demonstrations of CCaaS & AI (Bots) platforms Work on high volume presales consulting engagements including solution design document definition, commercial construct (CCaaS) High proficiency in defining top notch customer facing slides/presentations Proficiency in data visualization tools like Tableau, Power BI, Quicksight and others Nice To Have Experience in CPaaS platforms (Twilio, Infobip) for synergies between Communication Platform As A Service & Contact Center As a Service Understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services for scalable data storage, processing, and analytics Work on high velocity Presales solution consulting engagements (RFP, RFI, RFQ) Define industry specific use cases (BFS & I, Telecom, Retail, Manlog etc) Defining Business Case Preferred Skills Add here AND change text color to black or remove bullet and section title if not applicable Minimum Years Experience Required Add here AND change text color to black or remove bullet and section title if not applicable Additional Application Instructions Add here AND change text color to black or remove bullet and section title if not applicable Show more Show less

Join now as Relationship Manager (Mutual Fund Sales) Role Acquire new clients and manage existing relationships Recommend suitable mutual fund schemes based on client needs Preferred candidate profile Minimum 1 year of experience in mutual fund field sales Background in Banking or Stock Broking preferred NISM Series V-A certification (pref)

As one of the world’s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day! Job Description Invesco is seeking a skilled and experienced Senior Manager to lead our Engineering Run and SIP (Systematic Investment Plan) Engineering Technology team. The ideal candidate will have a strong tech background in software engineering, emerging technologies and team management. Key Responsibilities: Local Leadership and Team Management: Lead and manage a team of Engineering Run and AI engineers, software developers, and data scientists. Foster a collaborative and innovative work environment. Strategic Planning: Execute strategic plans for tech team, aligning with Invesco's overall business objectives. Project Management: Oversee the execution, and delivery of Engineering and SIP projects. Ensure projects are completed on time, within scope, and within budget. Technical Expertise: Provide technical guidance and support to the team. Innovation: Drive innovation by exploring new techniques and technologies. Implement solutions that enhance investment strategies and improve operational efficiency. Stakeholder Collaboration: Collaborate with other departments, including investment teams, Technology, and business units, to ensure alignment and integration of AI solutions. Performance Monitoring: Monitor the performance, scalability, and security of Engineering systems. Implement best practices for continuous improvement. Reporting: Prepare and present reports on project progress, team performance, and strategic initiatives to global peers and senior management. Influence and Partnership: Influences others internally and externally, including senior division executives, vendors and/or regulators Qualifications: Education: Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Advanced degrees preferred. Experience: Minimum of 8-10 years of experience in software engineering, or related fields. Proven experience in managing teams and projects. Technical Skills: Strong knowledge of AI technologies, machine learning, and software development. Experience with GenAI and SIP systems is a big plus. Leadership Skills: Excellent leadership, communication, and interpersonal skills. Ability to motivate and inspire teams. Problem-Solving: Strong analytical and problem-solving skills. Ability to think strategically and make data-driven decisions. Project Management: Proficiency in project management methodologies and tools. Benefits: Competitive salary and performance-based bonuses. Health and wellness benefits. Opportunities for professional development and career growth. Collaborative and innovative work environment. Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) Yes Workplace Model At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least three days a week, with two days working outside an Invesco office. Why Invesco In Invesco, we act with integrity and do meaningful work to create impact for our stakeholders. We believe our culture is stronger when we all feel we belong, and we respect each other’s identities, lives, health, and well-being. We come together to create better solutions for our clients, our business and each other by building on different voices and perspectives. We nurture and encourage each other to ensure our meaningful growth, both personally and professionally. We believe in diverse, inclusive, and supportive workplace where everyone feels equally valued, and this starts at the top with our senior leaders having diversity and inclusion goals. Our global focus on diversity and inclusion has grown exponentially and we encourage connection and community through our many employee-led Business Resource Groups (BRGs). What’s in it for you? As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world. Our benefit policy includes but not limited to: Competitive Compensation Flexible, Hybrid Work 30 days’ Annual Leave + Public Holidays Life Insurance Retirement Planning Group Personal Accident Insurance Medical Insurance for Employee and Family Annual Health Check-up 26 weeks Maternity Leave Paternal Leave Adoption Leave Near site Childcare Facility Employee Assistance Program Study Support Employee Stock Purchase Plan ESG Commitments and Goals Business Resource Groups Career Development Programs Mentoring Programs Invesco Cares Dress for your Day In Invesco, we offer development opportunities that help you thrive as a lifelong learner in a constantly evolving business environment and ensure your constant growth. Our AI enabled learning platform delivers curated content based on your role and interest. We ensure our manager and leaders also have many opportunities to advance their skills and competencies that becomes pivotal in their continuous pursuit of performance excellence. To know more about us About Invesco: https://www.invesco.com/corporate/en/home.html About our Culture: https://www.invesco.com/corporate/en/about-us/our-culture.html About our D&I policy: https://www.invesco.com/corporate/en/our-commitments/diversity-and-inclusion.html About our CR program: https://www.invesco.com/corporate/en/our-commitments/corporate-responsibility.html Apply for the role @ Invesco Careers: https://careers.invesco.com/india/

Responsibilities: Providing support for all Genesys PureConnect / Genesys Cloud telephony systems, including Dialer, Decisions, QMS, Interaction subsystems, WEM, Architect, reporting and handler development Working closely with other engineers to troubleshoot and resolve complex problems (some after- hours and on-call work required) Providing thought leadership and help develop telephony best practices and preferred methods Have a comprehensive telephony background and thorough understanding of SIP, VOIP, &amp; QoS Researching, evaluating, and recommending architectural improvements and new technologies Identifying and proposing strategies around technical problems affecting team, communicates standards and gets buy-in on solutions Understand ITIL concepts and how to apply them effectively in the enterprise Have a thorough, working knowledge of the Agile project management paradigm Recognizing the importance of and being able to generate excellent documentation and diagrams Engaging in active listening and have effective written and verbal communication skills Demonstrating a proven ability to learn and grow through self-study Acting as a collaborative service provider to our internal and external customers Providing mentorship to junior team members and leading by example Thinking “Enterprise” and understand that every delivered solution must be consistent, redundant, standards compliant, well monitored, and thoroughly documented Supporting a large (&gt;1000 employee), fast-paced, always-on, enterprise technology organization Requirements: 5+ years of practical, hands-on experience maintaining large (250 agents plus), multi-site, complex contact center environments 2+ years experience with Genesys Pure Cloud, both administrative and development tasks Experience supporting call center technology is a must! E.g., Dialer, ACD, Call Recording, Wallboards Experience with omnichannel contact center technologies (Email, Chat, SMS etc.) Proven experience supporting contact center solutions and knowledge of best practices Experience working with carrier technologies is a plus. E.g., PRI/OC3/12/48, configuring trunk groups, troubleshooting line cards, and similar work Familiarity with ServiceNow or other similar CMS / SKMS Genesys certifications: ICCS, ICCE, ICDE, Cloud Certified Professional, Cloud Certified Developer Bachelor’s degree in an information technology related field or equivalent work experience

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver No Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projects Timely delivery Avoid unauthorised changes No formal escalations ͏ Mandatory Skills: Unix - Implementation and Maintenance. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Company: Qualcomm India Private Limited Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Job Area : Engineering - Software Job Location : Hyderabad / Bangalore / Chennai / Noida We know our employees’ ideas change the world. For more than three decades, we’ve been a global leader in mobile technology, continually pushing the boundaries of what’s possible. Working with customers across industries — from automotive to health care, from smart cities to robotics— we continue to accelerate innovation and unlock new possibilities in a time where everything is connected. By joining the Qualcomm family, you too can bring the future forward faster. As a software engineer, you will design, develop Software for Qualcomm’s mobile chipsets which are based on cutting edge technology. Qualcomm is looking for energetic, creative and self-driven engineer to work in ➢ Multimedia Technologies such as Audio and Video codecs, Image Processing, ➢ Wireless Modem Technologies, such as 4G, WiFi, Bluetooth, Self-Organizing Networks. ➢ Platform Level SW, such as, Linux, Android, Windows, Board Support Packages. ➢ IOT Technologies, for Connected Cameras, Smart Assistants, Drones, Virtual Reality, Augmented Reality. Campus Grads will be working on following areas: • Development of real-time embedded software and device drivers • Mobile SW development for Windows Mobile, Android or Linux • Good understanding of OS concepts, Data structures, etc • C/C++ and object oriented design • Wireless network standards such as CDMA/GSM/UMTS/LTE • Linux/UNIX, Linux Drivers, Linux Kernel Development • Protocols such TCP/UDP/IP/SIP/RTP etc • Multimedia technologies including Audio, Video, Imaging • Excellent analytical and problem solving skills • Ability to collaborate and work in teams. • Good verbal and written communication skill Opportunities include: • SW development for Android, Window Mobile based Embedded Platforms • Multimedia software stack, firmware and driver Development • Wireless Modem and connectivity Software and Firmware Development • Communication protocol stack Software Development • Kernel, BSP and Device Driver Development • Application SW and UI development. • SW Architecture for embedded devices based on Android, Windows. • Design and development based on Object oriented programming. Education: Masters, Bachelors: Computer Science Engineering, Communication Engineering, ECE, Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. Education: Masters, Bachelors: Computer Science Engineering, Communication Engineering, ECE Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

Job Description: Mutual Fund Executive Roles and Responsibilities: Should be proficient in operating mutual fund panels. Assist clients in making informed investment decisions and planning. Handle mutual fund application processes, including scanning, uploading forms, and resolving client queries via calls or emails. Update KYC details and assist clients with any mutual fund-related inquiries. Manage all mutual fund requests such as Switch, SIP, Redemption, STP, SWP, and process transactions through NSE/BSE/MINT/CAMS/KFINTECH/MFU for various applications like SIP, STP, SWP, NCT, purchase, and redemption. Handle bulk transaction requests and ensure processing before cut-off times. Provide excellent client services by addressing customer queries via email, letters, or walk-ins. Maintain a strong communication channel with clients and assist with SIP schemes and portfolio management. Demonstrate familiarity with capital market concepts, procedures, and regulatory frameworks. Maintain a working knowledge of MS Office, particularly Excel. Responsible for acquiring new client relationships and managing/retaining them by delivering the highest standards of service. Study and analyze fund histories to offer insights and recommendations to clients. Requirements: Strong communication skills. Proficiency in MS Office, especially Excel. Ability to resolve queries related to mutual funds through multiple communication channels (email, phone). Experience in mutual fund processing and client service. Job Details: Job Type : Full-time, Onsite Work Days : Monday to Saturday Contact : agrawalcorporatehr@gmail.com | +91 9598152304 Pay : ₹17,000.00 - ₹22,000.00 per month Location : In person Benefits: Provident Fund Schedule: Day shift Experience: Total work experience: 2 year (Preferred) For any further inquiries, feel free to contact us. Job Type: Full-time Pay: ₹17,000.00 - ₹22,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person

Join our Team About this opportunity: We are now looking for an IMS Engineer that will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 2nd level Operations! We believe in trust – we trust each other to do the right things! We believe in taking decisions as close to the product and technical expertise as possible. We believe in sharing our insights and helping one another to build an even better user plane. What you will do: Ensure configuration Changes, hardware expansion, Troubleshooting of MSC, MGW, HLR, HSS, STP, SBC, UDM (CUDB, HSS[1]FE, HLR-FE) IMS (P, I, S-CSCF, ATS, MGCF, MRFP, CG, ENUM, DRA, UPG) with approved processes Ensure MSTOP Processes are followed in the Workplace To participate in internal technical discussions in view to improve overall network performance and make recommendations wherever possible. To ensure correct working methodology, Best Practices and Continuous improvements in Ways of Working for efficiency improvements and betterment in deliveries. The skills you bring: Degree/Diploma or equivalent experience or equivalent in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent. Experience level 5+ years in Ericsson IMS Troubleshooting and configuration. Expertise on Protocols (i.e., SIP, H.248, SS7, ISUP, BICC, SIGTRAN, INAP, CAP, TCAP, MAP, SCCP, Diameter) In-depth understanding of Call flow in CS Core, VOLTE/ IMS. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Notice of Job Opportunity – Legal Notices for PERM We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned. Primary country and city: India (IN) || Noida Job details: MS Core and Cloud Specialist Job Stage: Job Stage 6 Primary Recruiter: Shahanwaz Khan Hiring Manager: Rahul Bisht

Responsibilities / Tasks Develop piping layouts for sanitary and hygienic applications, including food, beverage, pharmaceutical, and biotechnology industries, ensuring compliance with relevant standards (e.g., ASME BPE). Ensure designs minimize dead legs and promote cleanability and sterilizability, supporting CIP (Clean-in-Place) and SIP (Sterilize-in-Place) operations. Incorporate industry-specific standards, such as ASME-BPE, into piping designs to ensure the system meets sanitary and hygienic regulations. Ensure all fittings, valves, and components adhere to hygienic standards to maintain product integrity. Design skids and valve manifolds for hygienic systems, ensuring compact layouts that meet operational, cleaning, and maintenance requirements. Work with process engineers to integrate piping systems into hygienic equipment such as tanks, pumps, and heat exchangers. Ensure seamless integration of hygienic piping with instruments like flowmeters, pressure sensors, and temperature transmitters. Develop piping designs that promote laminar flow, reduce turbulence, and prevent product stagnation, ensuring optimal process efficiency and hygiene. Analyze and address potential areas of contamination in the system design. Create and review 3D models tailored to hygienic piping systems using tools like Autodesk Plant 3D, ensuring precision in complex assemblies. Use clash detection software Navisworks to ensure clean and efficient piping layouts. Collaborate with process, mechanical, and instrumentation teams to align piping designs with broader system requirements. Software Proficiency Your Profile / Qualifications AutoCAD Plant3D (Must) Autodesk Mechanical (Must) Navisworks Manage (Preferred) BIM360 Collaboration (Preferred) Autodesk Inventor (Added Advantage) Autodesk Vault / Pro (Added advantage) Educational Background Diploma / Bachelor’s degree in mechanical engineering, or a related field. Certification in Piping Design, Stress Analysis, or 3D Modeling Tools (e.g., Autodesk Plant 3D) would be added advantage. Professional Experience 5+ years of experience in piping design and layout engineering, preferably in industries like dairy, food or beverage for Associate Engineer. 8+ years of experience in piping design and layout engineering, preferably in industries like dairy, food or beverages for Senior Engineer. Proven track record in designing hygienic and sanitary piping systems compliant with industry standards such as ASME BPE. Hands-on experience with 3D modeling and drafting tools, particularly Autodesk Plant 3D. Did we spark your interest? Then please click apply above to access our guided application process. Show more Show less

Job Requirements Job Title - Relationship Manager - First Wealth Place of work - Mumbai Business Unit - Retail Banking Function -Branch Banking Job Purpose -The role includes managing assigned client portfolio to ensure superior service delivery leading to cross sell. It would include CASA Build up as per branch targets, improving product holding per customer through cross sell of all banking products, acquiring new clients and managing the walk in clients. The role entails managing all cash, routine transactions for bank customers including fund transfer, accepting deposits & withdrawals and managing deliverables. Roles and Responsibilities --CASA value build up and new client acquisition. '- Ensure effective client engagement leading to cross sell. '- Increase in 'Product holding per customer' within mapped portfolio. Ensure all the clients engaged are profiled and presented with suitable banking products. Be solution oriented and ensure effective on-boarding on Mobile/Net Banking, Bill Pay, SIP, Insurance & Investment solutions, Retail and SME Loans and relevant banking programs. Ensure monthly operating plan is met to improve scorecard and decile rankings. Coordinate with respective relationship managers for closure of business loans, working capital, POS, CMS, trade transactions generated through client engagement. Responsible for creating a customer-focussed approach for quick resolution of all queries and complaints to achieve NPS benchmarks. Custodian of the branch vault, manage vault limits, cash and non-cash transactions. Ensure Nil instances of cash shortage or excess at teller counter. Updating the key registers regularly and review branch reports like end of day (EOD) cash position report LTR, Instruments issued etc. Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable, reconciliation and maintenance of suspense accounts register as per the required format. Ensure strict adherance to the bank policies and compliance. Secondary Responsibilities - List the deliverables other than primary, but essential for the role - Perform audit and ensure compliance to internal and external regulations and guidelines Provide best in-class customer service to all clients to become their primary banker. Show more Show less

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way . Job Description Job Title: Platinum Support Account Manager (PSAM-II) Job Description: We are looking for a highly skilled and motivated Platinum Support Account Manager (PSAM-II) to join our Platinum Support Team . In this role, you will serve as the primary technical support contact for Sprinklr’s largest and most complex enterprise customers. You will work closely with program managers and executive-level decision-makers to ensure an exceptional customer support experience. Additionally, you will act as an internal escalation point , collaborating with Sales, Customer Success, and Services teams to resolve critical issues efficiently. Key Responsibilities: Serve as the technical voice of the customer and advocate for their needs when escalating product issues. Proactively monitor case resolution times, ensuring strict adherence to SLAs for assigned accounts. Develop expertise in the client’s custom implementation, resolving issues without requiring engineering intervention. Conduct regular case reviews with customers, analyzing support trends, identifying pain points, and providing product updates. Collaborate with internal account teams to address reported issues and enhance customer experience. Participate in bridge calls for escalated issues, working directly with customers and engineering teams for expedited resolutions. Plan and execute key customer events in coordination with the Success and Managed Services teams. Provide internal stakeholder reports, highlighting customer health metrics and action plans for improvement. Share insights on new product features and release readiness, ensuring customers are well-prepared for upcoming changes. Troubleshoot and debug critical issues, working hands-on with support and engineering teams. Maintain the highest standard of service delivery for platinum customers. Offer social insights and strategic recommendations to enhance customer business practices. Design and configure Sprinklr solutions, aligning with best practices and client-specific needs. Provide consulting and advisory support during various phases of project implementation. Qualifications & Requirements: Fluency in English and Portuguese is mandatory. Experience in contact center operations is required. Hands-on experience with Voice and Non-Voice Contact Center applications, such as: Genesys Engage, Amazon Connect, Cisco Webex Contact Center, RingCentral, Vonage, Nice CXone, Talkdesk, Avaya OneCloud, etc. Strong customer relationship skills with the ability to support customers across multiple time zones, predominantly in the U.S. and LATAM. Willingness to work occasional weekends (bi-monthly), based on business needs. Technical expertise in: Voice protocols: TCP/IP, VoIP, UDP, SIP, RTP, SRTP, WebRTC, audio processing. Contact center technologies: CTI, Voice recording, VoIP, Dialer, ACD, IVR, SBC. Unified Communication (UCaaS) and Cloud Platforms: CPaaS, MS Teams integrations, Voicemail, DID, and SIP-based communication. Network and analysis tools: Wireshark, SIP protocol debugging, rtp packet analysis. CRM platforms: Salesforce Service Cloud or similar systems for case management. 2+ years of experience in telecom, call center integration, and VoIP, including coding and SIP protocol interactions. 3+ years of experience in software support, account management, or client relationship management. Strong analytical and problem-solving skills, with the ability to interpret customer usage data and identify optimization opportunities. Exceptional written and verbal communication skills. Highly self-motivated, proactive, and ownership-driven. Ability to work effectively in a fast-paced, collaborative environment. Bachelor’s degree required, or an equivalent combination of experience and training. Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: IBM Storage . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Position Title : Senior Scientific Officer/Scientific Officer- USP Educational Qualification : M.Sc. - Microbiology/Biotechnology Experience : 3 to 7 years Job Summary: Senior Scientific Officer/ Scientific Officer shall be responsible for ensuring the quality and efficacy formulations at Vaccine Drug Substance Plant, Lalru (Punjab). This position will be responsible for Equipment handling i.e. Fermenters, Centrifuges, Process Vessels, TFF Systems, Weighing balances etc. Shift Operations and Production Activities Oversee and manage day-to-day production operations during assigned shifts, ensuring smooth workflow and adherence to production schedules. Ensure the completion of assigned tasks with optimum output and minimal downtime. Equipment Handling and Operations Operate and monitor fermenters (up to 1500L scale), centrifuges (e.g., CSC-15, CSC-20), process vessels (up to 1000L), TFF systems. Handle large-scale weighing balances (up to 500 kg) and perform filter integrity tests. Ensure all laboratory equipment is in good working condition, conducting routine checks to prevent disruptions. Quality Assurance and Compliance Conduct regular checks to ensure production quality, process consistency, and regulatory adherence. Liaise with Quality Assurance (QA) to address deviations, non-conformances, and ensure the release of high-quality products. Maintain compliance with regulatory requirements and documentation standards. Ensure online documentation in real-time, adhering to Good Documentation Practices (GDP). Maintain records for consumables, solutions, and other production-related items to ensure proper inventory control. Cleaning, Sterilization, and Culture Handling Perform and supervise Clean-in-Place (CIP) and Sterilization-in-Place (SIP) operations. Manage inoculations and transfers of cultures with strict aseptic techniques. Manpower Management and Shift Planning Allocate manpower effectively during shift operations to achieve maximum productivity. Develop and implement shift plans to ensure optimal utilization of available personnel. Calibration and Maintenance Calibrate and maintain instruments such as pH meters, conductivity meters, and other critical equipment. Coordinate with the engineering team for regular maintenance and upkeep of production equipment. Monitor the quality and quantity of consumables and solutions, ensuring timely delivery to meet production demands. Minimize waste and optimize the usage of materials. Competencies Required : Aseptic Handling and Behavior : Deep understanding of aseptic techniques and behavior in a cleanroom environment. Ability to teach and enforce aseptic practices among team members to prevent contamination. Quality Management System (QMS) : Proficiency in managing QMS aspects, including: Handling Events (deviations, non-conformances). Managing Change Controls effectively to ensure compliance with regulatory requirements. Implementation and tracking of Corrective and Preventive Actions (CAPA) . Sterile Operations and Scientific Practices : Thorough knowledge of sterile manufacturing processes and critical scientific practices in vaccine production. Understanding the critical control points and process parameters to ensure product quality and sterility. SAP Operations : Proficiency in SAP or equivalent systems for real-time posting of materials, tracking inventory, and handling final bulks. Leadership Competencies Team Motivation and High Performance : Ability to motivate team members and foster a high-performance culture. Encourage ownership, accountability, and collaboration within the team. Effective Team Management : Lead, manage, and allocate tasks to team members to ensure efficient operation during shifts. Build a cohesive team, resolve conflicts, and maintain morale in high-pressure environments. Performance Reviews and Training : Conduct regular and constructive performance reviews for team members. Identify skill gaps and implement targeted training programs to enhance team capabilities and ensure compliance with operational standards. Show more Show less

Join our Team About this opportunity: We are now looking for an IMS Engineer that will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 2nd level Operations! We believe in trust – we trust each other to do the right things! We believe in taking decisions as close to the product and technical expertise as possible. We believe in sharing our insights and helping one another to build an even better user plane. What you will do: Ensure configuration Changes, hardware expansion, Troubleshooting of MSC, MGW, HLR, HSS, STP, SBC, UDM (CUDB, HSS[1]FE, HLR-FE) IMS (P, I, S-CSCF, ATS, MGCF, MRFP, CG, ENUM, DRA, UPG) with approved processes Ensure MSTOP Processes are followed in the Workplace To participate in internal technical discussions in view to improve overall network performance and make recommendations wherever possible. To ensure correct working methodology, Best Practices and Continuous improvements in Ways of Working for efficiency improvements and betterment in deliveries. The skills you bring: Degree/Diploma or equivalent experience or equivalent in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent. Experience level 5+ years in Ericsson IMS Troubleshooting and configuration. Expertise on Protocols (i.e., SIP, H.248, SS7, ISUP, BICC, SIGTRAN, INAP, CAP, TCAP, MAP, SCCP, Diameter) In-depth understanding of Call flow in CS Core, VOLTE/ IMS. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Notice of Job Opportunity – Legal Notices for PERM We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned. Primary country and city: India (IN) || Noida Job details: MS Core and Cloud Specialist Job Stage: Job Stage 6 Primary Recruiter: Shahanwaz Khan Hiring Manager: Rahul Bisht Show more Show less

Job Title: Executive NOC Engineer / NOC Engineer Job Summary: We are seeking a skilled NOC Engineer to join our Voice NOC & Technical Assistance Center, supporting a leading U.S.-based telecom client. The role involves managing voice services like Hosted PBX, SIP Trunking, PRI, and Toll-Free with a focus on technical support, network monitoring, and incident resolution. Key Responsibilities: Provide Tier 1–3 support for voice services: Hosted PBX, SIP, PRI, Toll-Free, etc. Monitor and troubleshoot network elements: routers, switches, SBCs, and soft switches. Analyze call traces (SIP/SS7) and diagnose call quality issues. Coordinate with vendors and carriers for escalations and testing. Manage routing changes, customer-impacting issues, and VoIP features. Support platforms like Cisco CUCM, CME, Avaya Aura, Sansay, and Oracle SBCs. Qualifications: Experience in telecom voice operations and NOC environments. Strong knowledge of SIP, SS7, RTP. Proficient in using tools like Empirix for trace analysis. Familiarity with PBX systems, VoIP phones, and circuit troubleshooting. Show more Show less

CAVITAK with its 375 member strong team ( referred to as Cavs ) are engaged in below Business Verticals: Retail Distribution - Mobile & Consumer Goods Value-Added Tech Distribution - Audio & Video, Fire, Security, Automation, Network & Power Solutions and Fundamental Resource Management & AI Global Commerce - Launchpad for global and Indian brands on e-commerce platforms Responsibilities: Provide technical support to customers, dealers, and field technicians through various channels, including phone, email, and remote access tools. Diagnose and troubleshoot technical issues related to hardware, software, and network components. Collaborate with cross-functional teams, including product OEM teams to resolve complex technical problems and implement effective solutions. Conduct remote diagnostics to identify system faults and guide customers through appropriate troubleshooting and resolution steps. Create and maintain detailed technical documentation, including troubleshooting guides, knowledge base articles, and FAQs. Assist the training department in developing and delivering technical training programs for customers, dealers, and internal teams. Ensure accurate and timely recording of customer interactions, technical issues, and resolutions in the support ticketing system. Who are we looking for: Diploma or bachelor's degree in engineering, Computer Science, or a related technical field Proficient in troubleshooting intrusion and IP VDP system issues, including knowledge of network protocols, IP configurations, and video management software. Customer-centric mindset with a focus on delivering exceptional support and ensuring customer satisfaction. Familiarity with industry standards and protocols, such as SIP, ONVIF, RTSP, TCP/IP, and PoE. Willingness to travel occasionally for on-site visits, installations, and training sessions. Show more Show less

Location: Noida Experience Required: 6+ Years 🔧 Key Responsibilities Network Analysis & Design Analyze existing VoIP networks to identify improvement areas. Develop architecture plans for voice and data services. VoIP System Implementation & Configuration Install/configure switches, gateways, Cisco UC servers (CUCM, Unity, UCCX, IM&P, Expressway). Ensure VoIP service reliability and scalability. Network Security & Optimization Upgrade and secure VoIP systems (SIP, H323). Enhance network performance and resource efficiency. Project Management & Cross-team Collaboration Collaborate with IT leads to gather VoIP/networking needs. Coordinate with L1/L3 teams for implementation and maintenance. Training & Knowledge Sharing Train staff on VoIP usage, best practices, and protocols. Share technical knowledge and contribute to process improvements. Technical ✅ Required Skills: Deep expertise in Cisco UC infrastructure (CUCM, Unity, UCCX, IM&P, Expressway). Strong understanding of SIP, H323, ISDN, PSTN, analog, and fax. Knowledge of Polycom/video conferencing tech. Hands-on experience with network hardware/software. VoIP troubleshooting & network optimization. Non-Technical Strong communication and interpersonal skills. Ability to train users and support teams. 🎓 Education & Certifications Bachelor's/Diploma in Computer Science, IT, or related field. Mandatory: CCNP or equivalent VoIP certification 🚀 Preferred Traits Proactive and analytical thinker. Team player with leadership potential. Committed to continuous learning and innovation in VoIP technologies. Show more Show less