1412 Sip Jobs - Page 24

Infinite Computer Solutions Current Opening – Nokia Digital Business PaCo Solution Engineers Location: Noida/Bangalore/Chennai Exp: 4+ Years Joining time: Immediate Mandate Skill Set Knowledge of CMM, CMG, NRD architectures and interworking . Hands on experience on Nokia CMM (AMF/MME), CMG (SMF/UPF/PGW/SGW), NRD(NRF) will be add on. Designing, deployment, integration of PaCo node. Strong knowledge of associated Mobile Data Traffic Management technologies and solutions, call flow and data flow and Wireshark. Mobile call 4G/5G architectures, services, and associated protocols (especially Diameter, HTTP2, SIP, GTP). Knowledge of cloud architecture (CaaS)CNF/VNF, Kubernetes (container/docker), OpenShift/OpenStack. Installation, Integration, and configuration of telecom core nodes (CMM (AMF/MME), CMG (SMF/UPF/PGW/SGW), NRD(NRF)) on cloud architecture. In-depth technical knowledge of the 4G, 5G and Mobile Data & Voice networks, architectures, services. Experience with 4G and 5G protocol and interfaces (S6a, S1MME, S6d, S11, GN, GS, GX, GY, GP, NS, N11, N8, N10, Nnrf) – CMM (AMF/MME), CMG (SMF/UPF/PGW/SGW), NRD(NRF) products/platforms. Nokia’s PaCo solution deployment in Virtualized or Cloud environment. Basic Shell Scripting and Linux experience (OS installation, administration and troubleshooting) B.E / B.Tech Self-starter initiative and enthusiasm with a positive 'can do' attitude. Excellent cross-functional communication, co-ordination and negotiation skills. Good presentation skills (e.g. addressing a large, predominantly technical audience). Highly proficient written and spoken communication skills. Ability to think 'outside the box' in order to create Mobile Internet/Mobile Broadband Traffic Management Solutions. Qualifications B.Tech Range of Year Experience-Min Year 3 Range of Year Experience-Max Year 5

We are seeking a detail-oriented Mutual Fund Back Office Executive with a minimum of 2 years of experience in MF operations. Key Responsibilities: Process MF transactions – purchase, redemption, SIP, STP, SWP, switches, etc. Operate MF platforms like BSE Star MF / NSE NMF II. Coordinate with AMCs, R&T agents (CAMS/Karvy) for queries/resolution. Handle KYC, FATCA & compliance documentation. Maintain accurate transaction records & client portfolios. Prepare MIS reports, capital gains statements, and transaction summaries. Ensure compliance with SEBI and regulatory norms. Requirements: Graduate in Commerce/Finance; NISM V-A preferred. Strong knowledge of MF operations & platforms. Proficient in MS Excel & documentation. Excellent coordination and attention to detail. Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Health insurance Leave encashment Life insurance Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Yearly bonus Education: Bachelor's (Required) Experience: Operation Executive: 2 years (Required) Location: Vesu, Surat, Gujarat (Preferred) Work Location: In person

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: L&P Policy Acquisition & Servicing . Experience: 8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: L&P Policy Acquisition & Servicing . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Position - Test Lead (Onsite) Note - We need profiles with Travel ready & they should have US B1 /H1 Visa or Schegen visa to travel . Roles Description - Lead the Testing team, Guide the team on the testing practices, Coordinate between Test Execution & Test plan design team. Involve in device Testing activities, Defect identification, troubleshooting Expertise Snapshot - Experience in various Telecom Products – Networking (Routers & switches), Access networks (DLC/DSLAM/CMTS), CPE (Wi-Fi APs, RGs, STBs, CMs) and EMS/NMS, test equipment - Spirent, Ixia, Ixveriwave, IxChariot, Wireshark etc. • Functional Testing of DOCSIS 3.0/3.1, Wi-Fi and Telephony part of access products Aim: We are looking for a professional resource with experience in the telecommunications sector with a focus on CPE equipment testing and broadband. Experience with VoIP, IPv4, IPv6, DHCPv4, DHCPv6 testing and provisioning of CPE, ONT, routers, LAN performance. Knowledge in: routing, GPON network topology. Familiar with access standards for both coaxial and fiber optics Understanding of SIP, 802.11a/b/g/n/ac/ax, and TR069 protocols; Wi-Fi 5 and Wi-Fi 6 concepts, Docsis, DFS, and network configurations. Working knowledge of CMTS configuration is desirable. Experience with test case management, testing methodology and tools. Ideally, you should be familiar with end-to-end testing. Responsible for the testing and validation of customer premises equipment (CPE) and backend systems affecting CPE. The engineer will perform testing for CPE device certification, assist with field escalations, and create and maintain related documentation Skills: Able to quickly adapt to changing priorities and technologies. Have good interpersonal skills to maintain and develop effective working relationships with other colleagues. Work under pressure Be proactive, with a desire to continually improve system solutions, documentation, and processes and procedures. Strong written and verbal communication skills. Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: Network Implementation . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

We are seeking a dedicated and proactive Network & Voice Operations Engineer to join our team. The ideal candidate will have 2–4 years of experience in NOC operations with strong communication skills, a deep understanding of incident management, and a foundational knowledge of voice and messaging technologies. This role involves working in a 24/7 operational environment. Job Title: Network & Voice Operations Engineer Experience: 2 to 4 Years Location: Chennai Shift: 24/7 Rotational Shift (Mandatory) Type: Full-Time Key Responsibilities: Network Operations & Monitoring Monitor network and system alerts in a 24/7 NOC environment. Perform initial triage of incidents and escalate as necessary. Perform health checks and proactive monitoring of network components. Collaborate with cross-functional teams to resolve operational issues. Incident Management Handle and log incidents in ITSM tools. Communicate incident status and resolution details to stakeholders. Ensure adherence to SLAs and follow ITIL best practices. Voice Operations Support VoIP-based communication systems. Troubleshoot and manage issues related to SIP, RTP, and SBC. Analyze call flows and diagnose issues in VoIP environments. Maintain documentation for voice infrastructure and configurations. Optional – Messaging Support (Preferred but Not Mandatory) Basic understanding of SMS/MMS flows. Familiarity with SMSC, SMPP, A2P/P2P message routing. Key Skills & Competencies: Must Have: Hands-on experience in a NOC or Network Operations environment. Strong knowledge of VoIP, SIP, RTP, SBC. Experience with incident management tools and monitoring systems. Excellent verbal and written communication skills. Willingness to work in 24x7 shifts, including nights and weekends. Good to Have (Optional): Knowledge of SMS C, SMPP protocols. Familiarity with SMS/MMS routing and messaging platforms. Qualifications: Bachelor’s degree in Engineering, Computer Science, or related field. Industry certifications (CCNA, CompTIA Network+, etc.) are a plus. Show more Show less

Who we are : Money. A subject that’s always on our mind. We go through a rollercoaster of emotions when it comes to money. That’s why at Jupiter, our mission is to enable people to improve their relationship with money. We are a financial services platform that leverages technology to offer our customers seamless and user-friendly products related to banking, loans, and investments. So whether it’s a savings account, credit cards, investment and payments, it's all on Jupiter. We also help users cut through the banking jargons, offer smart insights based on spending and provide users with a range of new age features to enable and make sense of their finances. Our journey so far: Jupiter was founded in 2019 by Jitendra Gupta. Best known as Citrus Pay’s founder, Jiten found himself wondering why personal finance experiences were not customer-centric when everything else like food ordering and entertainment were. That’s how our journey began in 2019, with a simple, powerful idea : to create a modern, customer-centric experience that empowers individuals when it comes to their money. From our humble beginnings, we've strived relentlessly to make managing money easier. In 2021 when we launched we had a waitlist with over 100,000 people eager to experience the world of Jupiter - and within 10 months we crossed 1 million users. Today, we have 2.8 million + happy users on Jupiter. Our Insights feature today tells how much and where you’ve been spending automatically, even on your other savings accounts! Our Edge CSB Bank RuPay credit card is getting a lot of love for it’s head-turning transparent design, not to mention it being a rewarding experience. Our No-Penalty SIP and Daily SIP at Rs 10/- has helped scale our investments business and we have over 100,000 users investing on our platform to fulfill their money aspirations. We've embraced cutting-edge technology, harnessed the power of data analytics, and assembled a diverse team of creative thinkers and industry experts who share our vision for a more accessible, transparent, and inclusive financial ecosystem. We’re now looking for like-minded folks to join the crew.. Overview We are seeking a seasoned VP - Engineering with 15+ Years of experience to define and drive the engineering vision and strategy. The ideal candidate will bring deep technical expertise, strong leadership, and a passion for building high-performing teams. A strong enthusiasm for GenAI is a must, with a focus on leveraging it to boost efficiency and innovation in the organization. The role demands a sharp eye on engineering excellence, scalability, and cross-functional collaboration, which will help us shape the future of technology and performance at Jupiter. Key Responsibilities Technology & Architecture Leadership Define and evolve the company’s technology strategy and system architecture. Ensure platforms are resilient, secure, scalable, and aligned with long-term business goals. Provide technical direction for product development, infrastructure, and innovation initiatives. Identify, evaluate, and implement new technologies and systems to enhance efficiency and productivity Strategic Planning & Execution Convert business objectives into scalable engineering roadmaps. Collaborate closely with cross-functional leaders across product, design, data, and business teams. Drive alignment between technical initiatives and company-wide strategic goals. Stakeholder & Executive Engagement Act as a trusted partner to the executive leadership team. Communicate engineering plans, trade-offs, and risk factors effectively to both technical and non-technical stakeholders. Influence decision-making and prioritize effectively in alignment with business impact. Delivery & Operational Excellence Lead execution of engineering projects with a focus on quality, timelines, and scalability. Establish KPIs, implement project tracking mechanisms, and drive accountability across teams. Ensure engineering operations support rapid growth while maintaining high performance. Process Optimization & Automation Identify inefficiencies and implement process improvements across the development lifecycle. Drive automation in CI/CD, testing, monitoring, and infrastructure management to reduce manual overhead and increase reliability. Eliminate technical debt and continuously improve engineering velocity. Engineering Culture & Leadership Build and scale a high-performing engineering organization rooted in ownership, trust, and continuous learning. Champion a culture of innovation, experimentation, and excellence Promote engineering best practices, peer learning, and structured mentorship. Documentation & Technical Communication Ensure clear, accessible documentation of systems, decisions, and processes. Encourage knowledge sharing through internal tech talks, brown-bag sessions, and external contributions (blogs, conferences, etc.). Team Development & Talent Strategy Attract, hire, and retain world-class engineering talent. Coach and mentor engineering leaders to scale with the organization. Drive diversity, equity, and inclusion across the engineering function. What We’re Looking For 15+ years of experience in software engineering, with 4+ years in engineering leadership roles. Proven experience in designing and scaling complex, distributed systems in high-velocity environments. Track record of successfully leading large engineering teams through rapid scale and organizational change. Strong understanding of modern software development practices, cloud infrastructure, and system architecture. Excellent stakeholder management and communication skills, with the ability to influence across all levels of the organization. Managing Devops and focus on optimising tech budget Demonstrated ability to drive process improvements, engineering rigor, and automation. Strong project and delivery management mindset with a bias for execution and outcomes. Passion for documentation, engineering excellence, and building scalable, future-proof systems. Want to know more about us? Hop onto the links below: Our values Our Team Our Journey What people are saying about us: - Funding Rupay Card Feature launch- Magic Spends Jupiter Money gets RBI nod for issuing PPI Show more Show less

Who we are : Money. A subject that’s always on our mind. We go through a rollercoaster of emotions when it comes to money. That’s why at Jupiter, our mission is to enable people to improve their relationship with money. We are a financial services platform that leverages technology to offer our customers seamless and user-friendly products related to banking, loans, and investments. So whether it’s a savings account, credit cards, investment and payments, it's all on Jupiter. We also help users cut through the banking jargons, offer smart insights based on spending and provide users with a range of new age features to enable and make sense of their finances. Our journey so far: Jupiter was founded in 2019 by Jitendra Gupta. Best known as Citrus Pay’s founder, Jiten found himself wondering why personal finance experiences were not customer-centric when everything else like food ordering and entertainment were. That’s how our journey began in 2019, with a simple, powerful idea : to create a modern, customer-centric experience that empowers individuals when it comes to their money. From our humble beginnings, we've strived relentlessly to make managing money easier. In 2021 when we launched we had a waitlist with over 100,000 people eager to experience the world of Jupiter - and within 10 months we crossed 1 million users. Today, we have 2.8 million + happy users on Jupiter. Our Insights feature today tells how much and where you’ve been spending automatically, even on your other savings accounts! Our Edge CSB Bank RuPay credit card is getting a lot of love for it’s head-turning transparent design, not to mention it being a rewarding experience. Our No-Penalty SIP and Daily SIP at Rs 10/- has helped scale our investments business and we have over 100,000 users investing on our platform to fulfill their money aspirations. We've embraced cutting-edge technology, harnessed the power of data analytics, and assembled a diverse team of creative thinkers and industry experts who share our vision for a more accessible, transparent, and inclusive financial ecosystem. We’re now looking for like-minded folks to join the crew. Role Overview This is a high-impact, cross-functional leadership role that sits at the intersection of product, go-to-market, operations, and regulatory strategy. You will be responsible for the end-to-end success of Jupiter’s PPI wallet and its monetization strategy, including growth, revenue, compliance, partnerships, and user adoption. Key Responsibilities Business Strategy & P&L Ownership Own and drive the PPI business — from vision to execution, including revenue targets, engagement metrics, and unit economics Define and evolve the value proposition of the PPI wallet and UPI stack (via TPAP) Craft and execute monetization strategies (interchange, float income, reward-led usage, partnerships) Product & Growth Alignment Collaborate with Product, Design, and Engineering to shape and influence the PPI roadmap Identify and optimize high-conversion use cases (e.g. bill payments, recharges, small-ticket purchases) Own the user lifecycle funnel — from activation to repeat usage and retention Design and implement wallet-led reward mechanics to drive daily engagement Stakeholder & Partner Management Manage relationships with issuing bank partners, payment gateways, merchants, and NPCI Ensure all systems and flows remain compliant with RBI/NPCI regulations Work closely with Legal, Compliance, and Risk on product and operational workflows Partner with Growth and Marketing teams to drive wallet awareness and usage campaigns Performance & Insights Establish clear OKRs and build dashboards for real-time business tracking Lead experiments and A/B testing to optimize performance Monitor engagement, reward ROI, and wallet-specific revenue performance Partner with Analytics and Finance to enable data-driven decision-making Qualifications 10–15 years of experience in fintech, payments, or consumer tech, with strong exposure to business ownership and go-to-market functions Deep understanding of India’s PPI and UPI ecosystems — including regulatory frameworks, partner ecosystems, and competitive trends Proven track record of launching and scaling user-facing payment products Strong commercial acumen and the ability to drive revenue through product strategy Experience working cross-functionally with Product, Tech, Risk, Ops, and Compliance teams Excellent communication and stakeholder management skills Analytical mindset with a data-first approach to decision-making Why Jupiter Take end-to-end ownership of one of the most strategic charters at Jupiter Work in a high-trust, high-autonomy environment with rapid decision-making Collaborate directly with the leadership team to shape Jupiter’s payments roadmap Be part of building the next generation of user-first financial products in India Want to know more about us? Hop onto the links below: Our values Our Team Our Journey What people are saying about us: - Funding Rupay Card Feature launch- Magic Spends Jupiter Money gets RBI nod for issuing PPI Sounds like you’d fit right in? Apply to our job using the link below! Show more Show less

Job Title: Voice / VoIP Engineer Location: Pune (On-site) Experience: 3+ Years We are hiring a skilled Voice / VoIP Engineer with strong experience in SIP, VoIP protocols, and IP telephony . The ideal candidate will be responsible for designing, implementing, and troubleshooting VoIP networks, ensuring optimal voice quality and system performance. Key Responsibilities: Configure and manage IP-PBX, SIP trunking, and VoIP systems Resolve issues related to ASR, ACD, PDD, CLI, DTMF, codecs, and voice quality Perform packet trace (PCAP) and CDR analysis for diagnostics Handle fraud monitoring , SIP Trunk down , and voice escalations Support US clients and ensure 24/7 availability Must-Have Skills: Strong knowledge of TDM, VoIP, SIP , and network security Hands-on experience in voice gateways and cloud PBX Excellent communication skills Show more Show less

Job Req ID: 47308 Location: Delhi, IN Function: Sales and Distribution About: Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role General Manager – Circle Sales Capability Job Level/ Designation M3/ General Manager – Circle Sales Capability Function / Department Sales & Distribution Location UPW Circle Office Job Purpose The Sales Capability Manager is accountable for Sell-out focus, Capability building, R&R and UAT and testing Support for Sales system and automation. The role drives identification and fulfilment of capability gaps for the channel teams. It also enables execution and governance of all Sales R&R programs (incl SIP, Circle Combat etc). Additionally, the role is accountable for ongoing trade engagement to build advocacy. Consequently, the role impacts delivery of business targets across channels and customer experience through on roll/ off roll and channel partner teams. The role also plsy a critical role in requirement gathering and UAT testing during implementation of all sales systems and processes Key Result Areas/ Accountabilities Sell Out Focus Promoter agency management Trade Marketing Shopper Activation AVI Capability Building Salesforce Automation tools change program Onboarding, training for frontline HSW cascade, compliance and governance Agency Management & Governance Market Audits & Compliance Retailer NPS/T-SAT & analytics R&R SIP Payouts & Utilization National R&R : Circle combat & Zonathon TSE / TSM ASM Incentive Management –criterion, utilization and effectiveness UAT Co-ordinate user testing for all systems and automations relating to Sales and Distribution Actively participate in requirement gathering process for all sales systems and automations including getting relevant inputs from key stakeholders in the circle. Identifying opportunities for automation and digitalization of sales process in the circle Ensure testing of all scenarios under UAT during implementation of Sales systems and automations Give circle UAT sign off for all sales system and automations Core Competencies, Knowledge, Experience 6 – 8 years of experience in Sales, preferably in a Telecom, FMCG or FMCD industry. Strong analytical & conceptual skills. A systemic orientation to implementation Ability to manage the highest levels of interaction with top management, both internally and externally Ability to determine needs for people development. Exposure to training so as to effectively lead functional capability building initiatives Ability to ensure adherence to processes Must have technical / professional qualifications University Degree in Business/MBA calibre or equivalent qualification Strong analytical ability to unlock business opportunities Powerful influencing and effective relationship management skills Independent thought leadership and drive to execute Key Performance Indicators Ensure roll-out of all incentive schemes across channels and ensure effective utilization of incentive schemes by SIP roles Effective resolution of all customer and channel partner queries Build and develop the sales capability of the organization (based on understanding of best practices) – Identify training gaps for sales force based on customer/channel partner issues. Drive digital engagement and certification of all stake holders on functional modules and other behavioural modules implemented from time to time Govern sales processes (mSmart reporting etc) Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

Skills: Contact Center Solutions, Cisco Unified Communications, SIP Protocols, Windows Server, Network Administration, Genesys, JOB PURPOSE: Support & Implementation of EngHouse CCSP Responsibilities (includes All Tasks) Working with our customers on providing professional services and technical support; Designing and implementing next-generation VoIP-based call center platforms using the CosmoCall Universe product line. Independently Conduct /Assist in demos & Proof of Concept of CCU solutions Responsible for providing technical support and building on customer relations through timely break-fix and proactive health checks Handling technical queries & objections will be a major part of job profile. Handling Small projects independently. Preparing reports and entering the same in the Helpdesk system, closing the Calls and adhering to Company Policies and Procedures. Reporting to TL on daily basis for updating calls situation, escalation requirements, etc. Any other reasonable duties that may be required from time to time MANDATORY Enterprise Windows ADS & Exchange environment including Windows Migrations, DNS/DHCP. MS Platform resilient deployment (Cluster / Load Balance) Server Hardware, RAID, Storage Basics MS SQL Database Knowledge, Basic Level NMS and System Monitoring Knowledge Knowledge of Network and Telephony Protocols (TCP/IP, UDP, HTTP, SMTP) Protocol Analyzer (Ethereal, Sniffer, NetMon) H323, SIP Enterprise Backup/Imaging and Anti-Virus solutions, SQL Maintenance Plans. LAN/WAN/VLAN/VPN Knowledge Server Virtualization Products Previous experience in Field Service or Customer Support is an advantage. Experience in working on any contact center solutions, preferably Genesys. Show more Show less

We are looking for a motivated and goal-oriented Field Insurance & SIP Executive to join our growing financial services team. The candidate will be responsible for promoting and selling insurance policies (Life/Health/Motor/Commercial) and Systematic Investment Plans (SIPs) to individual clients through field visits and relationship-building.

ROLES AND RESPONSIBILITIES:- Should be comfortable for sales Good Communication skills Demat selling - Cross selling of products Like SIP, Insurance, Demat, Mutual Fund Need to maintain relations with his clients and with the team members. Client Relationship Management Responsible to generate brokerage primarily through advising,Clients on their Portfolio Develop and Maintain a long term relationship with customers,to maintain a high level of retention of client base Drive focus on generating new business/ client base Product knowledge Keep abreast with the market Knowledge and market Intelligence Responsible to ensure all activities are in adherence as per Compliance FM Provide information and regular updates to immediate manager Calling to dead clients and assisting them to trade by providing intraday and delivery calls and generating revenue from them After Market calling to clients and cross selling products like advance brokerage

Ready to join the future of work? Become part of a remote and hybrid first*, global company spanning across the Americas, Europe, and Asia for A Job That Works for You. You will become among 2000+ Guardians worldwide, embracing YOUR unique approach to work. Our vision of the future of work is “Work In Any Way” which offers flexibility for where you work, it empowers you to define your ideal work environment, unbound by the traditional notions of what work should look like. Most importantly, it puts people first! 🤩 (*some of our roles are completely remote while some roles may require a remote first- hybrid workstyle, where you may be required to be in office once or twice a week – we are happy to clear this up on our initial call with you ) The Role in a nutshell: The Senior Task Leader: Accounting, Compliance & Quality supports the audit management team in evaluating and improving the effectiveness and efficiency of the company's processes. This role involves conducting audits, analyzing process performance, identifying areas for improvement, and ensuring compliance with internal policies and external regulations. This role also contribute to the development of audit plans, oversee audit activities, and supports the continuous improvement of internal controls. How you will make a difference: Assisting in development and execution of Auditing & work quality management. Assisting in Procedures & processes documentation (Process level, client level, country level) & create flowcharts, PPT for presenting to management.) Conduct process audits, including planning, fieldwork, testing, and documentation in accordance with audit standards and methodologies. Assistance on AEM Profit & Loss analytics Collaborate with operation & finance team to understand their KPI, gather requirements, and document functional and non-functional specifications. Gather data from various sources, such as databases, spreadsheets, and software systems, ensuring accuracy and completeness. Prepare detailed audit reports that summarize findings, recommendations, and management responses. Maintain thorough and accurate audit documentation to support audit conclusions and recommendations. Ensure that processes comply with relevant laws, regulations, and industry standards. Present data in a clear and understandable format, and other visualization techniques to communicate key findings effectively. Identify, assess, and document risks associated with business processes and internal controls. Analyze audit results to identify trends, root causes, and opportunities for process improvements. Assist in coordinating audit team activities and ensure that audit tasks are completed effectively and on schedule. Monitor the implementation of audit recommendations and track the progress of corrective actions. Always adheres to and demonstrate the Safeguard Global company values leading by example to direct reports. Ensures that duties, responsibilities, and accountability of all direct subordinates are defined and understood. What will make you stand out: 5+ years implementation operations experience, preferably experience in accounting services. Graduate with specialization in Finance. In-depth knowledge of accounting terminology Solid foundation in auditing principles, regulatory requirements, risk management, and process improvement, coupled with hands-on experience in performing audits, managing teams, and communicating findings. Should have experience in specific industries, which can be crucial for specialized financial reporting and compliance. Advanced skills in accounting software (e.g., QuickBooks, SAP, Oracle), Microsoft Excel, and financial analysis tools. Knowledge of risk management principles, including risk identification, assessment, and mitigation strategies. Knowledge of organization change and its impact on performance. Who we are and what we do: Safeguard Global is…Global! We help 1500+ companies hire, manage, and pay employees in 170+ countries. Join us to meet diverse talent, explore new cultures, and connect with amazing folks from around the globe. ✈️ Our Global Benefits ‍ Autonomy & Flexibility (Work in Any Way): Remote first, with the flexibility to include school runs and gym breaks in your schedule all while maintaining a high standard of work. 🧑‍ Bonding Leave: Enjoy paid leave to bond with your new family member. 2 Charitable Days: Contribute to causes you believe in. Reward & Recognition Program: Be rewarded for your success and championing our values. Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan. Coworking Space: Need to meet with a client, utilize admin services or just get out of the house? We’ve got you covered with flexible workspace options based on location. Why become a Guardian: ✈️ International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise. ⭐ Our Culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve. Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace. Next Steps: To express your interest, please click on the following link. We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage should your application meet the position's requirements, and or a gentle update if you have been unsuccessful at this time. Welcome to the Future of Work! At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians. Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: MongoDB Admin . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: Cloud Oracle Infrastructure Admin . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Regulatory compliance adherence. • Ensuring profitability at a branch level unit. Maintaining & deepening relationship with new to bank as well as existing customers Core Responsibilities Business Acquisition • Undertakes acquisition of Quality CASA Required Candidate profile Fresher can't apply Graduation is a must Age must be in between 21-33 Any industry from sales experience 1 to 4 Years BFSI work experience preferred Good communication & interpersonal skills Perks and benefits Fixed package Incentives Medical Insurance Coverag

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: PostgreSQL Database Admin . Experience: 8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: Cloud Azure Admin . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: Windows Server Admin . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: Microsoft Active Directory Admin . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: Microsoft Exchange Server Admin . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: Microsoft Active Directory Admin . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: Microsoft Exchange Server Admin . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less