1447 Sip Jobs - Page 13

Company Description Welcome to Glasafe, where we redefine everyday living with a touch of elegance. As a premium lifestyle brand, Glasafe is dedicated to elevating daily experiences into extraordinary moments. Our stylish glassware products blend quality and durability with confident design, ensuring each occasion stands out. From enjoying a sip of your favorite drink to storing meals and kitchen essentials, Glasafe transforms the ordinary into the extraordinary. Role Description This is a full-time role for a Customer Experience Executive located on-site in the Greater Kolkata Area. The Customer Experience Executive will be responsible for delivering exceptional customer service, managing customer interactions, and ensuring customer satisfaction. Daily tasks include - 1. Handling customer inquiries 2. Resolving issues 3. Providing support through effective communication and problem-solving. 4. Handling Day to Day D2C related operations with the help of Warehouse managers. 5. Collect and analyze customer feedback to improve service quality and enhance the overall customer experience. Qualifications Skills in Customer Satisfaction and Customer Service Strong Analytical Skills for evaluating and improving customer experiences Experience in Customer Support and handling customer inquiries Excellent Communication skills for dealing with customers effectively Ability to work independently and as part of a team Relevant experience in a customer-facing role is a plus Bachelor's degree in Business, Marketing, or a related field Show more Show less

Dear Candidate, Were Hiring: Relationship Manager HNI Client Handling | Leading Private Bank Position: Relationship Manager Grade: AM/DM Experience Required: 2+ Years in CASA, Relationship Management Portfolio Handling Location: Delhi/NCR, Pune, Chennai, Bangalore Role Overview We are looking for an experienced Relationship Manager (Branch Banking) portfolios management for a reputed private sector bank . The ideal candidate will be responsible for delivering customized financial solutions, growing the liability and investment book. Key Responsibilities 1 Portfolio Management regularly contacting and meeting portfolio clients. Profiling the clients and cross selling various products 2 A cquiring new relationships through references and catchment mapping 3 Sourcing Family a/cs to strengthe n and enhance the relationship 4 Cross selling various engagement products- FD, RD, SIP, Locker, debit and credit cards ad this is an entry level segment 5 D eepening of Portfo lio by cross selling various revenue products like Assets, TPP and Liabilities 6 Ensuring the customers are meeting the criteria for relationships sourcing quality a/cs 7 Achieving CASA and Total Deposit targets set for the RM 8 Fee Revenue Fee revenue targets to be met by cross selling multiple product lines to all customers 9 Mandatory certifications (AMFI and IRDA) and other internal training modules to be completed 10 Channel penetration like netbanking, mobile banking, Bill payments , SI registrations and ASBA setup How To Apply Send your updated resume to: recruiter4.spbcgroup@gmail.com Contact Hemlata at 9315128588 for more information. Join a dynamic team and take the next step in your career! This job is provided by Shine.com Show more Show less

Dear Candidate, Were Hiring: Relationship Manager HNI Client Handling | Leading Private Bank Position: Relationship Manager Grade: AM/DM Experience Required: 2+ Years in CASA, Relationship Management Portfolio Handling Location: Delhi/NCR, Pune, Chennai, Bangalore Role Overview We are looking for an experienced Relationship Manager (Branch Banking) portfolios management for a reputed private sector bank . The ideal candidate will be responsible for delivering customized financial solutions, growing the liability and investment book. Key Responsibilities 1 Portfolio Management regularly contacting and meeting portfolio clients. Profiling the clients and cross selling various products 2 A cquiring new relationships through references and catchment mapping 3 Sourcing Family a/cs to strengthe n and enhance the relationship 4 Cross selling various engagement products- FD, RD, SIP, Locker, debit and credit cards ad this is an entry level segment 5 D eepening of Portfo lio by cross selling various revenue products like Assets, TPP and Liabilities 6 Ensuring the customers are meeting the criteria for relationships sourcing quality a/cs 7 Achieving CASA and Total Deposit targets set for the RM 8 Fee Revenue Fee revenue targets to be met by cross selling multiple product lines to all customers 9 Mandatory certifications (AMFI and IRDA) and other internal training modules to be completed 10 Channel penetration like netbanking, mobile banking, Bill payments , SI registrations and ASBA setup How To Apply Send your updated resume to: recruiter4.spbcgroup@gmail.com Contact Hemlata at 9315128588 for more information. Join a dynamic team and take the next step in your career! This job is provided by Shine.com Show more Show less

Job Requirements Job Requirements Role / Job Title: Elite Banker-First Wealth Function/Department: Retail Liabilities Job Purpose VRM will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive remittances, mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and on-boarding customers in the relationship banking program. Professionally driven to achieve higher customer satisfaction and increase retention. NR VRM to have complete knowledge of end-to-end bank offerings, key goals of RM, bank systems and key onboarding steps for products cross-sell. Roles & Responsibilities Responsible for deepening customer relationships to increase customer relationship value. Acquisition of NR accounts and generating referrals from existing customers Ensuring remittances in all managed & sourced accounts Responsible for driving quality engagements over call with customers by following industry best practices. Responsible for increasing adoption of digital platforms like mobile banking and drive initial login on Optimus app. Value builds up and increases in 'Product Holding Per Customer' within mapped portfolio. Responsible for cross-selling of pre-approved products such as Credit Card and other offers to increase products per customer. Ensure all customer profiling for mapped customers and present them with suitable banking products as per their need and requirement. Be solution oriented and ensure effective on-boarding on Mobile/Net Banking, Bill Pay, SIP, Insurance & Investment solutions, Retail and SME Loans and relevant banking programs. Ensure monthly operating plan is met to improve scorecard and decile rankings. Coordinate with respective teams for closure of retail assets & trade transactions business generated through client engagement. Responsible for creating a customer-focused approach for quick resolution of all queries and complaints to achieve NPS benchmarks. Ensure strict adherence to the bank policies and compliance. Pitch Relationship Banking program benefits and eligibility criteria to customers and on-board customers/groups to the RB program. Secondary Responsibilities Assist audit and ensure compliance to internal and external regulations and guidelines. Provide best in-class customer service to all clients to become their primary banker. Education Qualification Graduation: Any Graduate Post Graduation: Any Post Graduate Experience: 2-5 years of relevant experience in Banking or allied Business. Show more Show less

Pan India Experience : 8-15 years Mandatory skill - Amazon connect, AWS Lambda Amazon Web service, Amazon Connect, Service Cloud Voice Architect with 8 -15 years’ experience. Experience with Amazon Connect (Contact flows, queues, routing profile) Integration experience with Salesforce (Service Cloud Voice) Hands-on with AWS services AWS Lambda (for backend logic) Programming language Java or Python Amazon Lex (Voice/chat bots) Amazon Kinesis (for call analytics and streaming) Amazon S3 (Storage) Amazon DynamoDB CloudWatch IAM Lead the end-to-end implementation and configuration of Amazon Connect Proficiency in programming scripting Java Script, Nodejs Familiarity with CRM integrations especially Salesforce Service Cloud Voice. Experience to design develop and implement scalable and reliable cloud based contact center solutions using Amazon Connect and AWS ecosystem services. Design and deployments of contact center setup using CI/CD pipelines or Terraform. Design and deployment experience in REST APIs and integration frameworks. Experience of telephony concepts SIP DID ACD IVR CTI AWS Certified Solutions Architect or Amazon Connect certification if you are interested then please share your resume directly with Shipra.Sharma@ltimindtree.com Show more Show less

Date Posted: 2025-06-03 Country: India Location: 304, Capital Tower, Block A, Fraser Road, Patna - 800001 (Bihar), India To carry on the NE Sales operations Generating enquires and finalization of orders, Contract Management, Supporting sales and marketing functions, Forecasting and target setting. Meeting customers, architects and consultants to assess their requirements, Developing and increasing customer database. Preparing and maintaining Customer History Card for major customers, Establishing product strategy for allotted territory or account depending on market trend. Identifying and maintaining rapport with key persons in major customer organizations, Keeping customer informed, updated and equipped with product development and literature. Market survey, Knowing competitors, Generating and attending new inquiries, preparing sales negotiation data sheet. Preparing and submitting model elevator proposal, Preparing and submitting tenders, attending pre-bid meetings, tender opening, attending negotiation meeting. Follow up on proposals and tenders, Negotiation and finalizing of orders, Processing of orders received. Achieving minimum 90% target set for the year. Push for Gen2 bookings. Co-ordinate SIP meetings. Ensure customer visits as per guidelines for self and team. Ensure professionals are released in line with expected market. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity, Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com. Privacy Policy and Terms: Click on this link to read the Policy and Terms Show more Show less

About The Company Radiant Consumer Appliances Pvt. Ltd., the parent company of Café Desire , is a leader in the hot beverage vending industry , offering state-of-the-art coffee and tea vending machines along with premium-quality premixes. Since our inception, we have been revolutionizing workplaces by providing hassle-free, on-demand beverages that keep businesses running smoothly. With a strong presence across India and expanding globally, Café Desire is known for its commitment to quality, innovation, and customer satisfaction . Our customers range from small businesses to large enterprises, and our goal is to deliver joy in every sip . We are not just a brand; we are a community of passionate individuals dedicated to creating delightful customer experiences. If you’re looking for a career where your skills and enthusiasm will be valued, this is the place for you. Why Join Café Desire? A Culture of Growth: We believe in nurturing talent and providing continuous learning opportunities. Whether it’s skill enhancement, career progression, or leadership development, we empower our employees to reach their full potential. Work with a Market Leader: Café Desire is a trusted name in the beverage vending industry , serving thousands of customers across industries. By joining us, you become a part of a brand that is respected, innovative, and growing rapidly. Recognition & Rewards: We celebrate our employees’ achievements, big and small. Our performance-driven culture ensures that your hard work is recognized and rewarded. A Supportive Team: We foster a collaborative and positive work environment where teamwork, respect, and mutual support are at the core of our success. Bringing Joy in Every Sip: As part of Café Desire, you’ll contribute to enhancing workplace experiences for countless businesses by delivering high-quality products and excellent customer service. Career Growth Opportunities: We don’t just offer jobs; we offer careers ! If you're looking for stability, career advancement, and a company that values your ambitions , you’ve come to the right place. Be Part of Something Bigger: Join Café Desire and be part of a mission to redefine the way people enjoy their beverages, one cup at a time! The Role Key Responsibilities Make outbound sales calls to potential SME customers. Understand customer needs and effectively pitch Cafe Desire’s products. Explain product features, benefits, and pricing to convert leads into sales. Follow up with interested prospects and handle sales objections professionally. Maintain a detailed database of calls, leads, and conversions. Achieve and exceed weekly and monthly sales targets. Coordinate with internal teams for order processing and customer support. Maintain a high level of customer satisfaction and relationship building. Stay updated with product knowledge and sales techniques. Provide feedback to the team for continuous sales process improvement. Ideal Profile Requirements Minimum 1 year of experience in sales (preferably in telesales or B2C sales). Excellent communication and persuasive skills in English, Hindi, Telugu. Strong ability to handle objections and negotiate effectively. Confidence in closing deals over the phone. Proficiency in using CRM tools and maintaining lead records. Age below 30 and female candidates preferred. Must be an immediate joiner or serving notice period. Self-motivated, target-driven, and able to work under pressure. Strong organizational skills with the ability to multitask and prioritize. Prior experience in SME sales, B2B sales, consumer appliances or FMCG sales is a plus. What's on Offer? Attractive Salary & Benefits Opportunity to make a positive impact Opportunity within a company with a solid track record of performance Show more Show less

1) Client Acquisition 2) Revenue generation through Equity Brokerage 3) Cross-selling of Financial Products as per the target Equity, Mutual Funds. SIP, Derivatives 4) Hand holding of clients during initial phases 5) To handle sales promotion activities from time to time 6) Prepare and submit required reports from time to time 7) Do maintain Sales MIS of the team and report in timely manner. 8) Achieve growth and hit sales targets by successfully managing the sales team. 9) Design and implement a strategic business plan that expands companys customer base and ensure its strong presence. 10) Own recruiting, objectives setting, coaching and performance monitoring of sales representatives. 11) Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. 12) Present sales, revenue and expenses reports and realistic forecasts to the management team maintain client activity ratio and report the same. 13) Identify emerging markets and market shifts while being fully aware of new products and competition status. 14) Implements national sales programs by developing field sales action plans. Knowledge of Equity Broking & Investment Products, Mutual Funds, PMS, AIF Location : - Calicut, Trivendrum, GOA, Delhi, Kochi,Mumbai

Responsible to attend the training as per schedule and to ensure the training and work as per TNI. Responsible to perform and monitoring all the activities related to Aseptic area. Responsible to follow the preventive maintenance schedule of machines, instruments and equipment s of area. Responsible to ensure the cleaning and sanitization of machines, instruments and equipment s and area. Responsible for line clearance activity before commencing the operations, CIP and SIP of Filtration Vessel Responsible to operate the machines :Vial Filling Machine, Vial Capping Machine. Inform immediately to concern supervisor for any observation/disturbance found in the aseptic area. Responsible to update on self-hygiene, cleaning sanitization of area, follow SOPs, filled the document, of area. Responsible to fill the log of area as per SOP and work execution. Responsible to ensure UAF working in area. To follow the cGMP, Good Document Practice and discipline in the department

Primary Roles Responsibilities: Manage, support, and troubleshoot Cisco Unified Communications products including Unified Communications Manager(CUCM), Unity Connection(CUC), IM Presence(IMP), Contact Center Express(UCCX), and Expressway Clusters. Strong understanding and knowledge of Cisco voice gateways, CUBE, and other SBCs. Strong understanding and knowledge of voice protocols such as SIP, MGCP, SSCP, H.323, RTP, and RTCP Strong understanding and knowledge of networking concepts such as TCP/IP, DNS, DHCP, and TFTP Proficiency with monitoring and troubleshooting tools like RTMT, Dialed Number Analyzer, Packet Capture tools etc. Knowledge of UCCX Scripting will be considered as an added advantage. Manage Tickets, incident, problem, change development requests via ITSM Learn to understand the customer environment (technical and political) and when to escalate. Participate in the modification and continual improvement of the both the professional services project documentation and related processes. Assist remote technicians in troubleshooting whenever required. Work with Vendors and Telcos whenever required. Continuously develop and enhance knowledge, skills and abilities through various learning channels to expand technical and non-technical capabilities. Ensure further expansion of skill-set in the products services that Black Box supports. Actively and consistently recommend and support all efforts to improve, simplify, automate and enhance day to day service delivery operations and the client experience. Perform other duties as assigned

Officer Technology Channel Support - SIP Academy India Officer Technology Channel Support Job location: T Nagar, Chennai Job description 1. To give voice, chat and email Anydesk support to all franchisees 2. Provide training of the software application to franchisees and internal teams 3. Maintain support tracker of all the support handled on daily basis 4. Take regular feedback from franchisees on support and application 5. Escalate bugs and technical issues to the software vendor and get it fixed 6. Prepare SOP manuals for the usage of application 7. 1000 plus franchisees to be supported average support per day will be 30 to 40 (highest) Eligibility Skills required: Basic excel Handled customer service calls /desk, training skills Good communication Tamil, Hindi and English Occasionally Traveling Pan India 3 to 4 times per year Experience: 2 to 3 years

1) Responsible for Handling NRI Clients and achieve Revenue through Broking of - Equity, Derivatives, Commodity & Currency, and by cross-selling products like Mutual Funds, PMS, AIFs to existing acquired NRI clients of Dubai & other offshore location Desk. 2) Acquiring clients via Demat sourcing, enhancing, & upgrading the client relationship. 3) Profiling Clients & Suggesting financial products (Equity) to meet customer needs as per their risk appetite. 4) Coordinating with clients daily for Investment in Equity and other Wealth Products like Mutual Fund, PMS, SIPs, AIF etc to the existing set of customers, 5) Help customers to Execute trade online and place orders on behalf of customers. 6) Achieve healthy revenues without compromising on clients profitability. 7) Acquiring new clients through existing clients referrals. 8) Activating inactive clients through regular followups. 9) Regularly following-up with clients and handling their queries. 10) Keep abreast of micro & macroeconomic indicators, global & domestic financial markets and impact on stock movements. 11) Responsible for adding new NRI and HNI Clients 12) 3+ Years in NRI Dept promoting investment products like Mutual Funds, PMS, AIF, Equity Stock Broking , 2) NISM Series VIII (Equity derivatives) 13) Handling NRI Clients for Equity Broking 14) Domain Knowledge of Products like - Equity/ Stock Broking, PMS, Mutual Funds, AIF, Bonds 15) Experience in handling B2C Location: Hyderabad,Kolkata,Ahmedabad,Kochi,Coimbatore,Pune,Indore,Telangana, Delhi, Trivendrum, Vadodra

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you JD DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Genesys PureConnect / Genesys Cloud telephony0 Responsibilities: Providing support for all Genesys PureConnect / Genesys Cloud telephony systems, including Dialer, Decisions, QMS, Interaction subsystems, WEM, Architect, reporting and handler development Working closely with other engineers to troubleshoot and resolve complex problems (some after- hours and on-call work required) Providing thought leadership and help develop telephony best practices and preferred methods Have a comprehensive telephony background and thorough understanding of SIP, VOIP, & QoS Researching, evaluating, and recommending architectural improvements and new technologies Identifying and proposing strategies around technical problems affecting team, communicates standards and gets buy-in on solutions Understand ITIL concepts and how to apply them effectively in the enterprise Have a thorough, working knowledge of the Agile project management paradigm Recognizing the importance of and being able to generate excellent documentation and diagrams Engaging in active listening and have effective written and verbal communication skills Demonstrating a proven ability to learn and grow through self-study Acting as a collaborative service provider to our internal and external customers Providing mentorship to junior team members and leading by example Thinking Enterprise and understand that every delivered solution must be consistent, redundant, standards compliant, well monitored, and thoroughly documented Supporting a large (>1000 employee), fast-paced, always-on, enterprise technology organization : 5+ years of practical, hands-on experience maintaining large (250 agents plus), multi-site, complex contact center environments 2+ years experience with Genesys Pure Cloud, both administrative and development tasks Experience supporting call center technology is a must! E.g., Dialer, ACD, Call Recording, Wallboards Experience with omnichannel contact center technologies (Email, Chat, SMS etc.) Proven experience supporting contact center solutions and knowledge of best practices Experience working with carrier technologies is a plus. E.g., PRI/OC3/12/48, configuring trunk groups, troubleshooting line cards, and similar work Familiarity with ServiceNow or other similar CMS / SKMS Genesys certificationsICCS, ICCE, ICDE, Cloud Certified Professional, Cloud Certified Developer Bachelor s degree in an information technology related field or equivalent work experience

As a Senior Kamailio (VoIP) Developer, you must take complete ownership of supporting all VoIP infrastructure, debugging issues related to specific servers or software, or remote clients such as SIP devices (both virtual such as soft-phone or WebRTC client, and physical such as a desk phone or an on-premise PBX), and providing fixes. Experience with Open Source VoIP applications such as Kamailio, OpenSIPS, FreeSWITCH, RTPEngine or RTPProxy, and open source tools such as Wireshark, sngrep, and Homer Experience with High Availability, geographically redundant, and load-balanced applications of FreeSwitch and Kamailio, with Call Center functionality, Presence, and SIP Registrations Working FreeSWITCH carrier experience to handle 10,000+ concurrent calls Good knowledge of RTP Proxy and routed audio conferences concept where media would flow via free switch RTP Proxy FreeSWITCH - Listening to all events generated by Kamailio or events from FreeSwitch such as those exposed using esl/mod_event_socket Support customers during EST timezone during critical releases or emergency incidents 5+ yrs of supporting global VoIP services and/or applications on cloud-based servers. Expertise in SIP call flow analysis and debugging Expertise in setup and maintaining SIP-based monitoring, debugging, and alerting services Experience scripting call flow, dialplan, and custom routing with FreeSwitch using LUA and XML Experience in debugging Kamailio and Freeswitch-based applications is a must Good problem-solving and analytical skills Excellent written and verbal communication Experience working with open-source projects Exposure to SIP Carrier Integration Advanced Experience with cloud media infrastructure (load balancers, gateways, SBCs, STUN, TURN) Advanced Knowledge of all modern VoIP protocols/platforms including (SIP, RTP stack & SDP, RTCP, TCP, UDP, SIP, HTTPS, SSL/TLS) Working Knowledge of Network Usage Scenarios and understanding of Internet Traffic with the general flow of Routing, Ports, Firewalls, and Packet Flow Experience with any load testing tools for FreeSwitch/Kamailio to ensure scalability and acceptable minimum load tolerances, such as automated dialplan testing, calls per second testing (CPS), transcoding validation, and playback verification Working understanding and knowledge of codecs such as PCMU, G722, and Opus and how to efficiently transcode codecs, or optimize and prevent call quality issues by signal updates for optimized codec renegotiation Ability to create and maintain geo-redundant and highly available and optimized MySQL and/or PostgresSQL based database infrastructure (with working understanding of vertical and horizontal sharding) Excellent troubleshooting skills and working knowledge of IPTables, Fail2ban, wireshark, tcpdum, sipp Understanding of SIP security such as acceptable or unacceptable requests, and how to respond/honeypot Experience with containers and automation tools such as Kubernetes, Docker, Ansible, Jenkins, Nomad. Advanced working knowledge and experience to set up and maintain a geographically redundant and highly scalable SQL backend Working experience implementing and testing HA scenarios and automated fail-over tests Experience with CloudFlare products (such as WebSockets, SIP, and RTP over Magic Transit) Experience working with AWS, GCS Kubernetes is a plus Experience with Linux, open source tools and shell scripting Experience with video conferences and video transcoding is a plus Develop and maintain automation of code deployment (AWS, k8s, CI/CD, etc.) Experience with AMQP protocol with Kamailio and FreeSwitch (such as RabbitMQ / Kafka) Experience with real-time RTP processing for transcription and predictive response handling using internal applications or third party services Show more Show less

RVS iGlobal is seeking a Senior Unified Communications Engineer with a strong technical background and a passion for problem-solving to join their growing team. This role is integral to ensuring seamless communication solutions for a wide range of customers, delivering outstanding support and service. As a key escalation point within the Unified Communications (UC) support team, you will work closely with the broader Service Desk to deliver expert technical resolutions, mentor team members, and help drive continual improvement in service delivery. You will be responsible for resolving complex incidents, fulfilling service requests, and ensuring issues are handled efficiently and professionally. Location: Jammu and Gurugram (On-Site) Type: Full-Time Reports to: Unified Communications Team Lead / Service Desk Manager Department: Unified Communications / IT Services Requirements: Provide in-life technical support for a variety of customer voice solutions, including but not limited to: Mitel MiVoice Business and associated Mitel applications Microsoft Teams (Direct Routing) and AnywhereNow AudioCodes Mediant SBCs and SIP Trunking via the client’s Core Voice Network 3CX (on-premise and cloud-based) Identify recurring technical trends and implement changes to enhance customer satisfaction. Work within defined SLA parameters to resolve incidents and requests, effectively managing a diverse workload. Liaise with third-party vendors and escalate issues when necessary. Contribute to continuous improvement initiatives, including the automation of manual processes. Provide technical mentorship and support to junior engineers within the UC team. Skills & Experience Required: Demonstrable experience in Unified Communications, including installation, configuration, and support of: Contact Centres, Voicemail Servers, and Softphone/UC environments. Solid understanding of networking fundamentals: Routing & Switching, Firewalls, Quality of Service. Strong knowledge of voice and networking protocols: SIP, RTP/RTCP, DHCP, DNS. Advanced problem-solving and troubleshooting skills. Exceptional verbal and written communication skills with the ability to simplify complex technical issues. Excellent time management, organisational and planning abilities to manage concurrent issues and tasks effectively. Experience supporting Service Desk operations and familiarity with ITIL best practices. Experience using ServiceNow or other ITSM platforms is desirable. Preferred Qualifications: ITIL certification (Foundation or higher) Vendor certifications related to Mitel, AudioCodes, Microsoft Teams, or 3CX are a plus Network-related certifications (e.g., CompTIA Network+, Cisco CCNA) are advantageous What You’ll Get? The opportunity to work with a skilled team of professionals in a fast-paced, customer-focused environment. A chance to contribute meaningfully to process improvements and technical innovations. Support for ongoing professional development and technical certifications. Benefits: · Annual Bonus · Provident Fund · Performance bonuses · Employee's State Insurance Corporation · Medical Insurance · Night Allowances · Pick and Drop facilities (Only for Female Staff) · Day outs for Staff · Team Lunches · Maternity/Paternity leaves · Retirement Benefits · National and International tour packages after successful completion of service as per company policies · Paid Time Off · Flexible work schedules and workplace perks like on-site snacks · Flexible working · Salary reviews are subject to annual performance/annual appraisal reviews NOTE: Only shortlisted profiles will be contacted Show more Show less

We’re hiring a VoIP/SIP Engineer with deep expertise in large-scale real-time communication, SIP (LiveKit, OpenSIPS, Asterisk, Kamailio, etc.), and seamless human-AI call flows. What You’ll Do Architect, build, and scale high-concurrency VoIP platforms (think 10,000+ concurrent calls, multi-tenant). Deep-dive into SIP stack (LiveKit, OpenSIPS, etc.), optimize call routing, failover, and reliability. Integrate state-of-the-art AI voice agents into live voice traffic (real-time TTS/STT, call hand-off, etc.). Solve for ultra-low latency and seamless transfer between human and AI agents. Design for global scaling, redundancy, and compliance. Be the go-to expert for SIP security, NAT traversal, media streaming, protocol optimization, and troubleshooting at scale. You Must Have Proven experience architecting & running large-scale SIP/VoIP infrastructure (real-world scale, not “lab only”). Hands-on expertise with LiveKit, OpenSIPS, Kamailio, or similar platforms. Real experience with AI voice/telephony integration (TTS, STT, call control APIs, LLM workflow integration). Mastery of call concurrency, load balancing, RTP/media streaming, SBCs, NAT/firewall handling, etc. Solid skills in troubleshooting, profiling, and scaling real-time distributed systems. Track record of automating deployment/management (Kubernetes/Docker/Cloud infra). Clear, direct communication—no fluff. Bonus Experience with CPaaS integrations (Twilio, Plivo, Vonage). Knowledge of call center automation or conversational AI platforms. Past projects with high-throughput WebRTC/SIP hybrids. Who Should Apply If you’re the person that others call when their VoIP stack melts under load or when AI voice integration hits a wall, we want you. You’re comfortable being the authority in the room—and delivering solutions that work at scale. Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: Amazon Redshift . Experience: 8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

About us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Paytm Lending team: At Paytm Lending, we are a dedicated group of professionals committed to changing the way lending is experienced in India. The team is focused on leveraging technology and data to build accessible, transparent, and customer-centric lending solutions. From personal loans to merchant financing, we are on a mission to make credit accessible to everyone. As part of our team, you’ll work alongside experts in the fintech space, collaborate on strategic initiatives, and have the opportunity to directly impact millions of lives by making financial products easy to use and understand. Role Summary : We are seeking a proactive and result-oriented Assistant Manager to support the growth of our financial product cross-sell vertical. The role involves driving sales through various channels such as call center leads, open market activities, and digital funnels. The ideal candidate will have hands-on experience in financial product sales and will be responsible for achieving revenue targets in a defined territory. Job Descriptions -  Responsible for the Sales enrollments/Sales in the city.  Do the market race and prepare the list of prospective customers ,  Handle the Team Members and motivate them for better sales ,  Ensure the team members are in market where enrollments & usage are done regularly.  Should have good networking capabilities and be willing to travel extensively throughout their specified areas. Key Role: 1. Manage an assigned geographic sales area to maximize sales target and meet corporate. 2. Objectives Build Database of key contact persons in the assigned geography 3. Build and maintain relationships with key client personnel Manage Category leads from qualification to closure 4. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant 5. Good understanding of lending products 6. Able to train and groom the manpower allocated to him. Why join us 1. A collaborative output-driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! Show more Show less

Date Posted: 2025-06-03 Country: India Location: No: 6, Lakshmipuram, Ganapathy, Coimbatore - 641 006, India Job Title: Executive - New Equipment Sales Job Location: Coimbatore Candidate Preference Candidate with engineering graduation and work experience of 3 to 7 Years in B2B or B2C Sales of products & services to Engineering / Manufacturing/ Construction & Real Estate industry. Experience in handling corporates, real estate clients & architects will be an added advantage. Role Overview Understanding of products and services offered by the company. Understand product strategy, competition, and market trends of industry. Conduct survey of allotted territory, identify and build rapport with key persons in major customer organizations, keeping customer informed with product advancements. Regularly meet customers, architects, consultants, and contractors to assess their requirements, in short term and long term and build relationship for association. Generate and qualify business leads, timely updating of CRM tool. Proposal submission, negotiation, order collection and contract management. Co-ordinating SIP (Sales-Installation) meetings. Maintain accurate records and conduct sales with absolute ethics. Coordinating with other departments such as Engineering, Installation, Finance, Head office, Manufacturing Unit as needed. Achieving annual Sales and collection targets. Benefits You will receive a long-term employment contract with the world market leader. We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time. We support work-life integration, allowing space for both work and your personal life so that you can feel fulfilled in both aspects. Apply today to join us and build what’s next! If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here . Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity, Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Position Purpose: Wealth Manager`s primary objective will be asset gathering and increase client penetration & wallet share through regular client meetings (physical/virtual) Direct Responsibilities  Responsible for gathering assets for investment products such as mutual funds, PMS, AIF, Corporate FD, Investiger, SGB, Insurance and other products launched from time to time.  Would be responsible for achieving Net Equalized Assets collected (LS) targets for mapped book.  Create an incremental SIP Book  Will be responsible for achieving New Business development targets by reactivating / activating new clients.  Ensure all clients are met on a regular basis. Ensure connect with all mapped Asset clients of the branch and increase the AUM, SIP Flow & Revenue from the mapped book. Contributing Responsibilities  To acquire new clients and activate them with asset collection.  Ensure 2-3 client meetings are done per day within your territory.

KODAND INTERNATIONAL Authorised Distributor for leading FMCG & Beverage Brands We are a well-established distribution company representing reputed brands such as HUL, ITC, Pepsi, Campa Cola , and more. We supply to Tuticorin and surrounding districts , and also actively engage in export and import operations . We are seeking a reliable and Experienced Water plant Operator to oversee the production, treatment, and quality control of purified water systems. The ideal candidate will operate and maintain water purification equipment, conduct regular system checks, and ensure that all output meets safety and regulatory standards. for Parle's Bailley Packaged Drinking Water : Key Responsibilities: Operate, monitor, and maintain purified water systems, including reverse osmosis (RO), deionization (DI), UV sterilization, and filtration units. Conduct daily water quality tests (pH, conductivity, TDS, microbial testing) to ensure compliance with health and safety standards. Monitor and record system parameters, performance, and production logs. Perform routine maintenance, cleaning (CIP/SIP), and troubleshooting of water treatment equipment. Follow and enforce safety procedures, GMP (Good Manufacturing Practices), and SOPs. Ensure proper storage, handling, and labeling of chemicals and purified water. Report system malfunctions or deviations to supervisors and assist with corrective actions. Support audits and inspections from regulatory bodies (FDA, EPA, etc.). Maintain inventory of consumables and spare parts for purification equipment. Qualifications: High school diploma or equivalent; technical training or a degree in water technology, chemistry, or a related field is preferred. 3–5 years of experience in water treatment, beverage production, or a related environment. Understanding of purified water systems and regulatory requirements (e.g., USP, WHO, or ISO standards). Strong analytical and problem-solving skills. Ability to work in shifts and handle physical tasks in a plant setting. Basic computer and data entry skills. Working Conditions: Work is performed in a production/industrial environment with exposure to water, chemicals, and machinery. Use of personal protective equipment (PPE) required. Please forward your updated CV with profile picture. Thank you. Interested Candidates can send their resume to hr@srsconspl.com Contact for More Details: HR: +91 7812834945 Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: Remote

Job Summary: We are seeking an experienced and motivated Asterisk Dialer Manager to oversee, maintain, and optimize our Asterisk-based VoIP dialer systems. The ideal candidate will be responsible for the configuration, troubleshooting, performance tuning, and daily operation of the dialer system, ensuring high availability and performance to support our call center operations. Key Responsibilities: Manage and maintain Asterisk-based dialer platforms (Like., Vicidial, GoAutoDial, FreePBX, or custom solutions). Configure campaign parameters, dial plans, call routing, and agent settings. Monitor system performance, troubleshoot issues, and ensure uptime. Collaborate with IT, operations, and sales teams to align dialer settings with business goals. Analyze call data and provide regular performance and efficiency reports. Integrate the dialer with CRM systems, databases, and third-party applications. Manage user accounts, permissions, and security settings. Stay updated with the latest telephony technologies and recommend improvements. Requirements: Proven experience managing Asterisk-based dialer systems (Vicidial, GoAutoDial, etc.). Strong understanding of VoIP protocols (SIP, RTP), dial plans, and Linux-based environments. Familiarity with networking (IP, NAT, firewalls) and system monitoring tools. Basic knowledge with MySQL, PHP, and basic scripting (Bash/Perl/Python). Ability to troubleshoot issues at both system and application levels. Good communication and problem-solving skills. Advantage of Certifications in VoIP or Linux administration. Preferred Qualifications: Experience integrating dialers with CRM or lead management systems. Background in call center operations or telemarketing industries. BCA, MCA Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Health insurance Schedule: Day shift Fixed shift Supplemental Pay: Overtime pay Performance bonus Work Location: In person Expected Start Date: 01/07/2025

IT Support Executive Job Summary The IT Support Executive is responsible for ensuring the smooth operation of the organization's IT systems and providing technical support to end-users, with a primary focus on Asterisk and Dialer server management. This role involves troubleshooting hardware and software issues, managing network infrastructure, and implementing procedures. Key Responsibilities: 1. Asterisk and Dialer Server Management: - Handle dialer and telephonic server issues efficiently. - Install, configure, and manage Asterisk systems. - Manage user accounts and SIP trunks. - Troubleshoot call quality and connectivity issues. - Implement security measures for VoIP communications. - Set up IVR, call queues, and conference bridges. 2. Technical Support: - Provide first-line technical support to end-users via phone, email, or in-person. - Troubleshoot and resolve hardware, software, and network issues promptly and effectively. 3. System Maintenance: - Perform regular maintenance tasks such as system updates, software installations, and hardware upgrades. - Ensure optimal performance and security of IT systems. 4. Network Administration: - Monitor and maintain network infrastructure, including routers, switches, firewalls, and wireless access points. - Configure network settings and troubleshoot connectivity issues as needed. 5. User Management: - Create and manage user accounts, permissions, and access controls across various IT systems and applications. - Ensure compliance with security policies and procedures. 6. Collaboration: - Collaborate with other IT team members, including system administrators, network engineers, and developers, to resolve complex technical issues. 7. Continuous Improvement: - Stay updated on emerging technologies and best practices in IT support. - Recommend and implement process improvements to enhance efficiency and effectiveness. 8. Vendor Management: - Liaise with external vendors and service providers for hardware/software procurement, maintenance, and support contracts. - Coordinate with vendors to troubleshoot and resolve technical issues and escalate unresolved issues as needed. 9. Linux and Server Management: - Demonstrate excellent knowledge of Linux operating systems and server management. 10. Desktop Support: -Provide first-line technical support to end-users via phone, email, or in-person. -Assist users with software installations, upgrades, and configurations. -Perform system updates and maintenance tasks to ensure optimal performance and security. Requirements : - Immediate Joiner - Located in Gujarat - Age Criteria: 30 to 35 years - Expertise in Asterisk is a must - Experience in handling dialer and telephonic servers - Strong knowledge of Linux and server management Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Shift: Day shift Experience: total work: 1 year (Preferred) Work Location: In person

About the Role: We are looking for a dedicated and technically sound VICIdial Support Staff member to join our support team. You will be responsible for ensuring the smooth operation of the VICIdial dialer system, assisting agents and administrators with issues, performing basic troubleshooting, and escalating advanced issues to senior IT or development teams when required. ______________ Key Responsibilities: Provide Level 1/Level 2 support for VICIdial issues, including login problems, campaign errors, and system performance concerns. Troubleshoot and resolve common dialer-related issues for call center agents and supervisors. Monitor VICIdial servers and ensure uptime and performance metrics are met. Create and manage user profiles, campaigns, lists, and call routing within VICIdial. Assist with installing, configuring, and maintaining VICIdial and supporting software (Asterisk, Linux, MySQL, etc.). Collaborate with IT/network teams to resolve VoIP, networking, and SIP trunking issues. Document common issues and solutions for internal knowledge base. Escalate unresolved issues to system admins or vendors as needed. ______________ Required Skills & Qualifications: Minimum 1 year of experience with VICIdial or similar dialer systems (e.g., GoAutoDial, FreePBX). Basic understanding of Linux (CentOS/Ubuntu) commands and file navigation. Familiarity with VoIP technologies and SIP protocols. Ability to troubleshoot agent and system-side dialer issues. Strong communication and interpersonal skills to support non-technical users. Willingness to work in shifts (24x7 support, if required). ______________ Preferred (Nice to Have): Experience with Asterisk, MySQL, or networking (firewalls, NAT, etc.). Knowledge of campaign setup logic (auto-dial, predictive, manual dial). Basic scripting skills (Bash, PHP) for automation and customization. Experience in a high-volume call center environment. ______________ Reporting to: VICIdial Administrator / IT Support Manager / Call Center Operations Head Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Flexible schedule Paid sick time Shift: Rotational shift Work Days: Monday to Friday Weekend availability Work Location: In person Application Deadline: 18/06/2025 Expected Start Date: 23/06/2025