3063 Sip Jobs - Page 11

Work closely with bank branch staff to drive life insurance sales. Leads are provided by the bank branch Build strong relationships with bank customers & staff. Meet and exceed assigned sales targets. Provide excellent post-sales service and support. Required Candidate profile Must be a Graduate Minimum 1+ year of experience in BFSI, Insurance Strong communication & relationship-building skills Local candidates preferred for better customer connect Call at: +91 93279 16832

About The Company TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description Responsible for managing and optimizing SSL certificate lifecycle, DNS infrastructure, Linux and Windows server administration and automate system patching processes. This role is critical to ensuring the security, availability, and performance of our production systems Responsibilities Expert experience in administering Linux operating systems, an in-depth understanding of associated open-source monitoring, management, deployment and reporting tools and an in-depth understanding of Windows operating systems An in-depth understanding of ISP services / protocols /network concepts (including IP, TCP, DNS, Mail, HTTP(s), routing, switching concepts, load balancers, layer 7 firewalls etc). An in-depth understanding of other vituallisation platforms (including VMware EXSi , Experience working to company security policy compliance as well as industry standard certifications such as ISO 27001. Strong scripting/automation capability such as: Bash / Shell scripting Previous extensive ‘hands on’ experience in Operation and Build of Linux Networks / Platforms / Services and a good level of design experience, with a mindset of simplicity, automation, digitisation and security. A working understanding of service provider technologies relevant to the technology vertical and working knowledge of concepts in other technology verticals. (For example, IP service provider technologies and applications such as eVPN, Segment Routing, BGP, DDoS, DNS, Ipv4, Ipv6, SIP, IPSEC, GRE, L2TP tunnelling techniques, SDN and NFV). Ability to design and implement networks / platforms / services relevant to the technology vertical and working knowledge of impacts and integrations into other technology verticals. Must establish and maintain an in-depth knowledge of current and future technologies in order to contribute to the identification of advances and improvements in Networking and Platforms, with associated security elements. Experience in constructing and reviewing quotes and/or proposals and the relevant numerical skills in order to technically size network / platform / system load capacity requirements. Good level of awareness and current understanding of process, procedure and governance and required, own and team, and contributions to Change Management. Problem Solving Design and implement networks in the most cost-efficient manner through the careful selection of new equipment and the reuse of existing equipment where possible. Provide expert technical advice and guidance to (senior) engineers, in order to help them resolve problems or help complete complex deployments Effectively communicate with team, other teams, customers, 3rd party contractors, suppliers, etc. Provide a confident and proactive face to other internal departments and external agents or clients.

Join our Team as a Technical Support Team Lead Location: Gurgaon About the role: Are you a natural leader with a passion for technology and customer service? As a Technical Support Team Lead, you’ll guide and support a team of First Line Technical Engineers, helping them grow their skills, deliver exceptional service, and resolve complex issues. You’ll play a key role in incident management, customer satisfaction, and continuous improvement, working closely with internal teams and third-party suppliers. If you thrive in a fast-paced environment and enjoy being at the forefront of technical support, this is your opportunity to lead from the front. What makes you a great fit: Minimum 2 years’ experience in a technical or administrative role At least 1 year of experience leading a team in a contact centre or customer-facing environment Strong knowledge of VoIP infrastructure and protocols Experience supporting cloud-based and on-premise telephony solutions Familiarity with networking (LAN/WAN), SIP, and Mitel or similar platforms (desirable) ITIL Foundation certification (desirable) Excellent communication and interpersonal skills Calm under pressure with strong problem-solving abilities Highly organised, proactive, and detail-oriented Passionate about coaching and developing others Able to manage complex environments and coordinate multiple stakeholders Key responsibilities: Lead and support a team of First Line Technical Engineers Implement and manage Incident Management procedures Act as Incident Manager and primary customer interface for operational issues Build relationships with third-party suppliers and manage escalations Monitor team performance against SLAs and expedite urgent tickets Conduct quality checks and provide feedback to team members Collaborate with internal departments to resolve technical issues Assist with customer and internal reporting Support training, coaching, and onboarding of new team members Contribute to process improvements and customer satisfaction initiatives Maintain accurate and up-to-date ticket and documentation records Assist with implementation and support projects as needed Perks for our People: Holidays : 18 days annual leave, + 6 public holidays Other Leave : 7 days casual leave, 7 days sick leave Development : In-House Training Academy Wellbeing : Mental Health support Who we are: Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences. Our values: We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration. ED&I: We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and help inform our future initiatives.

We are looking to onboard a skilled Presales Specialist who brings deep expertise in solution design and customer engagement across modern CCaaS & UCaaS platforms. The ideal candidate should have experience with Genesys Cloud CX, Amazon Connect, NICE, Webex Contact Center (UCCE/PCCE/UCCX/Webex CC), MS Teams DR, OC, BYOC and a solid understanding of UCC & CC technologies. The role demands strong presales acumen, including RFP/RFI response writing, proposal creation, solution presentations, and customer workshops. As an SME, the candidate will collaborate with sales, engineering, and delivery teams to design compliant, scalable, and competitive solutions.

The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.Purpose of your Role To support Microsoft Teams Direct Routing and Meeting rooms for customers. You will be accountable for (Key Responsibilities) Use proactively. Reporting and handling customer call for review of serManaging Teams Direct Routing infrastructure of the customer. Manage Endpoints like SBC, gateway, and Meeting room endpoints. Working on reported tickets and maintaining SLA. Working on any issues reported by customer and responding to emails. Monitoring the service, identifying, and fixing the issvice. Desired Skill setsDemonstration of problem-solving skillsPrior experience in providing technical support in fast paced, high availability, 24X7 environments.Knowledge of network, operation systemsGood communication skills Team player Quick Learner. You have (Qualification and exp) Knowledge and experience on SIP and telephony devices. Good understanding of Microsoft Teams Good understanding of VOIP devices. Knowledge and experience in managing SBC\Gateways. Managing Teams Direct Routing. Managing Microsoft Teams Room Systems.

Responsible for line clearance activity before commencing the different operations like dispensing, manufacturing, filling, inspection, sealing, labelling, and packing. Responsible to perform the environment monitoring activities Responsible for Process validation, cleaning validation/verification, hold time study, media fill & routine batch sampling as per protocol/SOP. Responsible for review of executed BMRs and BPRs. Responsible to perform the in-process test at different stages as per batch document/SOP. Responsible to review the environment monitoring, water trends. Responsible to review the different type of planner and calibration certificates. Responsible to receive the required resources for EM monitoring e.g., plates, samplers, swabs etc.. from microbiology lab and after completion of EM monitoring plates, samplers, swabs etc.. should be handed over to microbiology lab for further process along with applicable formats which is filled in aseptic area. Responsible to monitor cGMP compliance at shop floor. Responsible to review the different type of print outs i.e CIP, SIP, autoclave, filter integrity etc.. To maintain the Issuance/reconciliation record of items / media for Environment monitoring material e.g., plates, swabs, etc.. Environmental monitoring of manufacturing clean room area as per the defined schedule. Responsible to participate in media fill simulation study. Responsible to participate in perform qualification activities of manufacturing area. Non-viable particle monitoring of manufacturing clean room area as per the defined schedule. Compressed air /nitrogen gas monitoring and Personnel monitoring. Review of Media fill CD. Review of Visual inspector qualification record. Skills: Environmental Monitoring (EM) - Expert In-Process Quality Controls (IPQC) & Sampling - Practitioner Aseptic Process Simulation (Media Fill) Monitoring - Expert Line Clearance & Batch Record Review - Practitioner Good Documentation Practices (GDP) - Practitioner Regulatory & Compliance Knowledge - Practitioner Education: B.Sc./ M.Sc in Microbiology Total Experience - 2 - 6 Year inexperience in Environmental Monitoring for sterile manufacturing plant Note: Candidates who want to apply for internal jobs, must have completed atleast 2 years within existing role.

GROUP OPERATIONS MANAGER Noida 7-12 Years INDIA Job Description (Posting). We are seeking a highly experienced and certified Cisco Design Engineer with over 16 years of progressive experience in designing and architecting complex enterprise network infrastructures. The ideal candidate will lead high-impact design initiatives across global networks, ensuring alignment with security, performance, and scalability requirements. ________________________________________ Key Responsibilities: Architect and Design advanced network solutions involving Cisco routers, switches, wireless controllers (9800 series), ISE, SD-WAN (Viptela), and security solutions. Develop high-level and low-level network designs (HLDs/LLDs) and ensure they align with business goals and technical standards. Lead design and implementation of Cisco ACI, ISE integrations, wireless LAN design (including RF planning for 9120/9130 APs), and Secure Access solutions. Perform capacity planning, network assessments, and risk analysis for design decisions. Collaborate with cross-functional teams, including security, server, cloud, and application teams, to ensure cohesive design integration. Review and validate third-party vendor designs and solutions. Lead customer discussions, workshops, and design reviews, presenting technical architecture confidently. Mentor junior engineers and contribute to building internal design standards and best practices. Participate in RFP/RFI responses and solution scoping. ________________________________________ Technical Skills: Expert-level knowledge in: o Cisco Enterprise Networking (Catalyst 9K, ISR/ASR routers) o Cisco Wireless (WLC 9800, APs like 9120, 9130) o Cisco SD-WAN (Viptela) o Cisco ISE, AAA, and 802.1X architecture o Cisco ACI and Data Center design o Routing & Switching (EIGRP, OSPF, BGP, HSRP, etc.) Proficient in: o Network Security (Firewalls, segmentation, access control) o Virtualization and Cloud Networking (AWS, Azure, GCP networking basics) o Automation tools (Python, Ansible preferred) o Network monitoring & documentation tools (e.g., Cisco Prime, DNA Center, NetBrain (1.) To identify attrition percentage in accounts and take up initiatives to reduce the same (2.) To perform value addition activities (CIP & SIP) and implement strategies to improve productivity. (3.) To implement Profit Implement Plan (PIP), review Budget vs. Actual Cost and analyse the deviation to plan strategies to reduce deviation through levers like Automation & self-driven initiatives. (4.) To ensure retention of accounts that are due for renewal or maintain high level of customer satisfaction (ACSAT) (5.) To ensure that all responsibilities and project deliverables are completed within SLAs through effective team management and monthly reviews (6.) To ensure generation of an account level EE & EN revenue (7.) To ensure absorption of freshers as per the defined account targets Qualification B-Tech No. of Positions 1 Skill (Primary) Data Center-Network Data-Network Data Auto req ID 1586710BR

Job Title: Virtual Relationship Manager – Mutual Funds / Online Stock Broking Industry: Financial Services / Wealth Management Department: Sales / Client Relationship Type: Full-time Role Overview: We’re seeking a proactive Virtual Relationship Manager (VRM) to manage client portfolios and drive mutual fund sales via digital platforms. This role involves virtual engagement, personalized investment guidance, and ongoing relationship management. Key Responsibilities: Engage clients/associates via calls, WhatsApp, email, and video meetings. Understand financial goals and risk appetite to recommend suitable mutual fund products. Support SIP/lump sum investments, redemptions, and switches. Promote tax-saving options, retirement planning, and other financial solutions. Conduct regular portfolio reviews and client follow-ups. Meet monthly sales and revenue targets. Update clients on market trends, NFOs, and investment strategies. Ensure full compliance with SEBI guidelines and KYC processes. Maintain updated records on CRM tools. Required Qualifications: Graduate in Finance, Commerce, or Business (MBA/PGDM preferred). 1–3 years of experience in mutual fund sales or financial advisory (virtual/in-person). NISM Series V-A certification is mandatory. Strong understanding of mutual fund products, ELSS, and investor profiling. Excellent English communication and virtual relationship-building skills. Self-motivated, target-driven, and well-organized. Familiar with MS Office, CRMs, and basic financial tools. Preferred Background: Experience with fintech, wealth advisory firms, or AMCs. Exposure to digital platforms or robo-advisory tools for client servicing. Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Work Location: In person Speak with the employer +91 9643802022

Technical In-depth knowledge of Cisco UC servers (Call Manager, Cisco Unity Connection, UCCX, IM&P and expressway servers), IP protocols (SIP and H323), and network hardware/software components. Expertise in designing and implementing Cisco UC infrastructure and other VoIP technologies. Strong technical knowledge on ISDN, PSTN, analog lines, fax, etc Knowledge of Polycom and videoconference technologies. Strong troubleshooting skills to diagnose and resolve complex VoIP network issues. Proficiency in project management and network optimization techniques. Role: Cloud System Administration Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Infrastructure Services Job Types: Full-time, Permanent Pay: ₹385,543.03 - ₹1,542,343.52 per year Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Experience: CISCO VOIP: 7 years (Required) Location: Noida, Uttar Pradesh (Required) Work Location: In person

811 CA /SA RO Job Description: 100% open market and field job -Target driven. Acquisition of Saving/Current account from open market via Canopy Activity, Umbrella Activity, Cold Calling, References etc. Work for Cross buy of financial product from mapped Book- LI/GI/SIP/PL/FD from existing customer Portfolio Work on the Geographical area mapped (Pin Code) and achieve Saving/Current account and cross buy Target Relationship building with Existing customer Job Requirements: Education Qualification : Graduation/Post Graduation Bike Mandatory with Valid License 0 to 1 Years of Sales experience /Fresher Age : Upto 25 Years

We are looking for a Director of Engineering (AI Systems & Secure Platforms) to join our Core Engineering team at Thane ( Maharashtra – India). The ideal candidate should have 12–15+ years of experience in architecting and deploying AI systems at scale, with deep expertise in agentic AI workflows, LLMs, RAG, Computer Vision, and secure mobile/wearable platforms. Top 3 Daily Tasks: ● Architect, optimize, and deploy LLMs, RAG pipelines, and Computer Vision models for smart glasses and other edge devices. ● Design and orchestrate agentic AI workflows—enabling autonomous agents with planning, tool usage, error handling, and closed feedback loops. ● Collaborate across AI, Firmware, Security, Mobile, Product, and Design teams to embed “invisible intelligence” within secure wearable systems. Minimum Work Experience Required: 12–15+ years of experience in Applied AI, Deep Learning, Edge AI deployment, Secure Mobile Systems, and Agentic AI Architecture . Top 5 Skills You Should Possess: ● Expertise in TensorFlow, PyTorch, HuggingFace, ONNX, and optimization tools like TensorRT, TFLite. ● Strong hands-on experience with LLMs, Retrieval-Augmented Generation (RAG), and Vector Databases (FAISS, Milvus). ● Deep understanding of Android/iOS integration, AOSP customization , and secure communication (WebRTC, SIP, RTP). ● Experience in Privacy-Preserving AI (Federated Learning, Differential Privacy) and secure AI APIs. ● Proven track record in architecting and deploying agentic AI systems—multi-agent workflows, adaptive planning, tool chaining, and MCP (Model Context Protocol). Cross-Functional Collaboration Excellence: ● Partner with Platform & Security teams to define secure MCP server blueprints exposing device tools, sensors, and services with strong governance and traceability. ● Coordinate with Mobile and AI teams to integrate agentic workflows across Android, iOS, and AOSP environments. ● Work with Firmware and Product teams to define real-time sensor-agent interactions, secure data flows, and adaptive behavior in smart wearables. What You’ll Be Creating: ● Agentic, MCP-enabled pipelines for smart glasses—featuring intelligent agents for vision, context, planning, and secure execution. ● Privacy-first AI systems combining edge compute, federated learning, and cloud integration. ● A scalable, secure wearable AI platform that reflects our commitment to building purposeful and conscious technology. Preferred Skills: ● Familiarity with secure real-time protocols: WebRTC, SIP, RTP. ● Programming proficiency in C, C++, Java, Python, Swift, Kotlin, Objective-C, Node.js, Shell Scripting, CUDA (preferred). ● Experience designing AI platforms for wearables/XR with real-time and low-latency constraints. ● Deep knowledge of MCP deployment patterns—secure token handling, audit trails, permission governance. ● Proven leadership in managing cross-functional tech teams across AI, Firmware, Product, Mobile, and Security.

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Purpose of your Role To support Microsoft Teams Direct Routing and Meeting rooms for customers. You will be accountable for (Key Responsibilities) Use proactively. Reporting and handling customer call for review of serManaging Teams Direct Routing infrastructure of the customer. Manage Endpoints like SBC, gateway, and Meeting room endpoints. Working on reported tickets and maintaining SLA. Working on any issues reported by customer and responding to emails. Monitoring the service, identifying, and fixing the issvice. Desired Skill sets Demonstration of problem-solving skills Prior experience in providing technical support in fast paced, high availability, 24X7 environments. Knowledge of network, operation systems Good communication skills Team player Quick Learner. You have (Qualification and exp) Knowledge and experience on SIP and telephony devices. Good understanding of Microsoft Teams Good understanding of VOIP devices. Knowledge and experience in managing SBC\Gateways. Managing Teams Direct Routing. Managing Microsoft Teams Room Systems.

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Designation ISR-Lead Location Pune Dighi Reports to Business Head Team Direct Reportees 7-8 No. Of Peers 4-5 About the Team and Function Customer Success Group - Account Management Purpose of your Role Tata Communication’s (TCL) Prime Accounts business is scouting for Inside Sales Head to manage a team of Inside Sales Resources based out of Pune. From our experience, the best ISRs take a consultative approach and are looked upon by our customers as trusted advisors. This combined with the support received from our Solutions consulting, Marketing, and Product team, make this an ideal opportunity for professionals in the Enterprise Sales community to build on their existing track record with an incredible success story. You Will Be Accountable For (Key Responsibilities) A multi-faceted professional, a brilliant communicator and organiser, a natural problem solver and relationship builder. Proactive and hands-on, with strong business acumen and drive and determination to succeed. You should be well versed with the Inside Sales Tools & protocols. You Are (behaviours to display - DRIVE) This is an Inside Sales Lead role responsible for managing 6-7 ISR & growing existing enterprise Accounts in India You’ll be expected to create inroads into accounts, identify their business needs and articulate value proposition of products that solve for their needs (Leased Line, MPLS, Cloud Infrastructure, Security, SDWAN, Global SIP etc) Work on Salesforce CRM, keep up to date documentation and pipeline hygiene, participate in weekly forecast meetings with Sales Leadership. Work closely with Cross Functional Teams (Marketing, Solution Consulting, Business Development, Renewal and Retention, Feasibility, Commercial, Delivery, etc) Actively participate on Renewal Opportunities and Collection resolution initiatives Own end-to-end sales cycle: advance sales opportunities from qualified leads to closed revenue Plan, prioritize and manage personal sales activities and customer/prospect contact towards achieving ACV targets - especially managing personal time and productivity. You have experience in (including any education background & Certifications) Engineering graduate with a management degree with 15+ years of experience Understanding of management dynamics; Technical knowledge; Understanding of finance & supply chain management; Knowledge of industry Building a strong relationship with Key Stake holders in the organisations is a must for the role You prospect daily, generally have your sales funnel full, are rejection proof and not intimidated by decision-makers. Have prior experience with products like Leased Line, MPLS, Cloud Infrastructure, Security, SDWAN, Global SIP etc Managed a large team, Self-motivated and able to work under pressure. Prioritize your day and manage your time effectively. Comfortable working with different stakeholders and cross functional teams Can communicate effectively & put your thoughts across

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description The role is part of the finance Centre of Excellence primarily as acting as a data analyst and will support planning & analysis in any one or more areas of finance including reporting & compliance, taxation, and treasury related areas. FPA COE is function under ambit of Planning and Analytics within FP&A- This role is primarily responsible for base data management, transformation of data to preliminary analytics, dashboarding and automation on all financial and non-financial parameters, which aid to management for business decision making Candidate will be responsible for overseeing data systems and overall reporting frameworks in FPA, and ensure the integrity and precision of data to generate insights and drive strategic business decisions. Responsibilities For the Planning and Analytics vertical, eligible candidate should be able to end to end data management including below, Data collection: Gathering data from primary or secondary sources, such as sales numbers, market research, or logistics. Data preparation: Cleaning and preprocessing data for accuracy Data analysis: Using statistical techniques to analyze data, identify patterns and trends, and perform complex analyses Data presentation: Creating visualizations and reports for stakeholders, using charts and graphs to present results Data management: Maintaining databases and utilizing SQL for data handling. Staying updated on industry trends and new technologies Business challenges: Addressing specific business challenges with analytical solutions Collaboration: Collaborating with cross-functional teams and providing technical support and mentoring to other analysts Quality assurance: Participating in quality assurance activities and supervising performance and quality assurance processes to pinpoint areas for enhancement In addition, candidate should have good communication and collaboration skills for cross-functional teams and providing technical support to other analysts Immediate Attention - GR and others dashboards control and data security with data hosting solution etc. GR dashboard analytics like with business ops. Documentation of process. Simplification(using SQL, python etc.) and regularization of ad hoc tasks. Hygiene parameters on accuracy check and other aspects. Customer master ownership. (align asks from Sachin, Business ops (Amol J or Anup), SIP team) Regular - Long Term Revenue MIS -Automation and Data Models for Dashboard NR review -Exception tracker - Data models and exception report dashboards Regional P&L Customer KPI ETR Model and automation MIS repository Data models for Forecasting and outlook. Minimum Qualification & Experience BTECH,MTECH, BCA, MCA or equivalent. Degree or Certification in relation to data management (like Data Science, Business Analysis, Python, Web Technologies etc.) 2 to 3 years experience in Finance MIS and analytics in telecom industry or equivalent related field. Desired Skill sets Power BI \ Qlik sense Skills \ Python SAP exposure required. Exceptional knowledge of Advanced Excel. Familiarity with finance and statistical analysis software Understanding of financial and accounting principles Understanding across finance domains (taxation, treasury etc.)

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Design & Architecture Design end-to-end UCC solutions (voice, video, messaging, presence, conferencing). Develop scalable and secure architectures that integrate with existing IT infrastructure. Conduct capacity planning and performance optimization. Implementation & Integration Deploy UCC platforms and related hardware (IP phones, conferencing systems, video endpoints). Integrate UCC with enterprise applications (email, CRM, ERP, intranet). Configure SIP trunks, VoIP gateways, and PBX systems. Migrate legacy systems to modern UCC platforms. Administration & Maintenance Manage day-to-day operations of UCC platforms. Monitor system performance and ensure high availability. Troubleshoot and resolve voice, video, and messaging issues. Apply software updates, patches, and upgrades. Manage user accounts, permissions, and policies. Security & Compliance Implement security controls for voice/video/messaging traffic. Ensure compliance with regulatory and corporate policies (GDPR, HIPAA, etc.). Conduct regular audits and vulnerability assessments. Support & Troubleshooting Provide Tier 3/4 support for complex UCC issues. Develop documentation and knowledge base articles for users and support staff. Train helpdesk and IT staff on UCC tools and troubleshooting. Collaboration & Stakeholder Engagement Work with network engineers to ensure optimal QoS for UCC traffic. Collaborate with security teams to safeguard UCC environments. Liaise with vendors and service providers for escalations and new implementations. Provide input for budgeting and cost optimization of UCC solutions. Common Technologies & Tools Microsoft Teams, Zoom, Cisco Webex, Google Meet Microsoft Exchange / Outlook integration Cisco Unified Communications Manager (CUCM) Skype for Business / Lync (legacy) SIP, VoIP, PSTN, PBX systems SBCs (Session Border Controllers) Audio/Video conferencing equipment (Polycom, Logitech, Crestron) QoS, MPLS, WAN optimization tools Monitoring tools (SolarWinds, PRTG, etc.) Skills & Qualifications In-depth understanding of networking concepts (TCP/IP, DNS, QoS, VLANs). Strong knowledge of SIP and VoIP technologies. Familiarity with cloud-based UCC platforms (UCaaS). Good understanding of security best practices in UCC environments. Project management and vendor management skills. Excellent problem-solving and analytical abilities. Strong documentation and communication skills.

1. Design & Architecture Design end-to-end UCC solutions (voice, video, messaging, presence, conferencing). Develop scalable and secure architectures that integrate with existing IT infrastructure. Conduct capacity planning and performance optimization. 2. Implementation & Integration Deploy UCC platforms and related hardware (IP phones, conferencing systems, video endpoints). Integrate UCC with enterprise applications (email, CRM, ERP, intranet). Configure SIP trunks, VoIP gateways, and PBX systems. Migrate legacy systems to modern UCC platforms. 3. Administration & Maintenance Manage day-to-day operations of UCC platforms. Monitor system performance and ensure high availability. Troubleshoot and resolve voice, video, and messaging issues. Apply software updates, patches, and upgrades. Manage user accounts, permissions, and policies. 4. Security & Compliance Implement security controls for voice/video/messaging traffic. Ensure compliance with regulatory and corporate policies (GDPR, HIPAA, etc.). Conduct regular audits and vulnerability assessments. 5. Support & Troubleshooting Provide Tier 3/4 support for complex UCC issues. Develop documentation and knowledge base articles for users and support staff. Train helpdesk and IT staff on UCC tools and troubleshooting. 6. Collaboration & Stakeholder Engagement Work with network engineers to ensure optimal QoS for UCC traffic. Collaborate with security teams to safeguard UCC environments. Liaise with vendors and service providers for escalations and new implementations. Provide input for budgeting and cost optimization of UCC solutions. Common Technologies & Tools Microsoft Teams, Zoom, Cisco Webex, Google Meet Microsoft Exchange / Outlook integration Cisco Unified Communications Manager (CUCM) Skype for Business / Lync (legacy) SIP, VoIP, PSTN, PBX systems SBCs (Session Border Controllers) Audio/Video conferencing equipment (Polycom, Logitech, Crestron) QoS, MPLS, WAN optimization tools Monitoring tools (SolarWinds, PRTG, etc.) Skills & Qualifications In-depth understanding of networking concepts (TCP/IP, DNS, QoS, VLANs). Strong knowledge of SIP and VoIP technologies. Familiarity with cloud-based UCC platforms (UCaaS). Good understanding of security best practices in UCC environments. Project management and vendor management skills. Excellent problem-solving and analytical abilities. Strong documentation and communication skills.

Responsible for managing and optimizing SSL certificate lifecycle, DNS infrastructure, Linux and Windows server administration and automate system patching processes. This role is critical to ensuring the security, availability, and performance of our production systems Responsibilities Expert experience in administering Linux operating systems, an in-depth understanding of associated open-source monitoring, management, deployment and reporting tools and an in-depth understanding of Windows operating systems An in-depth understanding of ISP services / protocols /network concepts (including IP, TCP, DNS, Mail, HTTP(s), routing, switching concepts, load balancers, layer 7 firewalls etc). An in-depth understanding of other vituallisation platforms (including VMware EXSi , Experience working to company security policy compliance as well as industry standard certifications such as ISO 27001. Strong scripting/automation capability such as: Bash / Shell scripting Previous extensive hands on experience in Operation and Build of Linux Networks / Platforms / Services and a good level of design experience, with a mindset of simplicity, automation, digitisation and security. A working understanding of service provider technologies relevant to the technology vertical and working knowledge of concepts in other technology verticals.(For example, IP service provider technologies and applications such as eVPN, Segment Routing, BGP, DDoS, DNS, Ipv4, Ipv6, SIP, IPSEC, GRE, L2TP tunnelling techniques, SDN and NFV). Ability to design and implement networks / platforms / services relevant to the technology vertical and working knowledge of impacts and integrations into other technology verticals. Must establish and maintain an in-depth knowledge of current and future technologies in order to contribute to the identification of advances and improvements in Networking and Platforms, with associated security elements. Experience in constructing and reviewing quotes and/or proposals and the relevant numerical skills in order to technically size network / platform / system load capacity requirements. Good level of awareness and current understanding of process, procedure and governance and required, own and team, and contributions to Change Management. Problem Solving Design and implement networks in the most cost-efficient manner through the careful selection of new equipment and the reuse of existing equipment where possible. Provide expert technical advice and guidance to (senior) engineers, in order to help them resolve problems or help complete complex deployments Effectively communicate with team, other teams, customers, 3rd party contractors, suppliers, etc. Provide a confident and proactive face to other internal departments and external agents or clients.

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: L&P Policy Acquisition & Servicing . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: IBM Storage. Experience: 5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Oracle Database Admin. Experience: 8-10 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: WebLogic Admin. Experience: 10 YEARS.

Network Security Engineer L4 Experience: 10 to 16 Years Primary Skillset: FortiGate Firewalls Fortinet NSE7 certified with minimum 10 years working experience on large enterprise datacenter and network security domain. Expert working knowledge & understanding of networking concepts and design (Firewalls, Routing, Load Balancing, OSI Model, TCP/IP, Packet trace and analysis). Firewall deployment/configuration experience and troubleshooting application connectivity. Inter-VDOM configuration and deep understanding of routing protocols, SDWAN. Extensive experience VPN platforms Cisco, Fortinet Working knowledge of remote access VPNs (IPSEC, GRE, AnyConnect, DMVPN). Expert knowledge on Fortimanager, FortiGate firewalls and Forti Analyzer including CLI. Deploy and manage Fortinet FortiGate firewalls, including VPNs, web filtering, intrusion prevention systems (IPS), and advanced threat protection (ATP). Working knowledge on firewall orchestration tools (Algosec, Tufin etc.). Good working knowledge on SIEM tools like Splunk, Anomali etc. Working knowledge on Fortinet Proxy / Zscaler Proxy. Primary Skillset: Loadbalancer Big IP 301A, 301B, 302 , AVI certified . Configuration, migration, and management of F5 load balancers(physical / virtual). Design, implement & troubleshoot traffic management policies using iRules and other F5 tools. Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness

Tech Stack ● AWS, Golang, Python, Docker, Jenkins, PostgreSQL, WebRTC/SIP, Prometheus, Grafana, LLMs (RAG pipelines, Langchain/LlamaIndex preferred) Key Responsibilities ● Lead end-to-end client delivery from scoping to deployment ● Scale, mentor, and manage a high-performing engineering team ● Drive a strong, ownership-oriented team culture ● Own all key technical decisions, architecture, and roadmap ● Collaborate cross-functionally with product, design, and leadership teams Requirements ● Strong hands-on development background (this is not purely a managerial role) ● Proven experience in scaling engineering systems from 0 to 100 ● Solid understanding of cloud infrastructure, backend systems, and DevOps best practices ● Experience working in high-growth startups or fast-paced product environments ● Excellent communication and decision-making skills Bonus Points If You Have: ● Direct experience scaling systems and teams in early-stage startups ● Exposure to LLM applications in production Previous experience in fintech, banking, or regulated environments

🚀 AI/ML Engineer – Full-time Role Location: Mumbai (Hybrid)/ Remote Company: Fin 100X.AI – India’s Protocol-Governed AI Financial OS 🏢 Company Description Fin 100X.AI is India’s first protocol-governed, AI-powered financial operating system designed for Bharat’s 100 crore underserved citizens. We are on a mission to unlock financial dignity, security, and freedom using real-time intelligent systems — built with explainable AI, regulatory compliance (RBI, SEBI, IRDAI), and multilingual accessibility. We are backed by IIT Bombay alumni and visionary fintech leaders, building at the intersection of AI agents, trust, and financial inclusion. 🎯 Role Overview We are hiring an AI/ML Engineer to join our core tech team in Mumbai (Hybrid). This role will focus on designing, developing, and deploying intelligent AI flows across real-world modules like Credit Booster, SIP Planner, and Fraud Shield. You’ll collaborate with cross-functional teams to integrate LLMs, RAG pipelines, and neural architectures into a production-grade, protocol-governed financial platform for Bharat. 🧠 Key Responsibilities Design & deploy ML/LLM models, pipelines, and agent workflows Build real-time explainable AI logic for core financial modules Implement vector-based memory and retrieval systems (e.g., Pinecone, FAISS) Integrate APIs with OpenAI, Gemini, HuggingFace, etc. Collaborate with frontend/backend teams to productionize models Monitor performance, tune models, and ensure robustness ✅ Qualifications Strong foundation in Machine Learning, Deep Learning, and LLMs Proficient in Python (TensorFlow, PyTorch, HuggingFace, FastAPI) Experience with vector DBs (Pinecone, ChromaDB) and RAG pipelines Hands-on with tools like LangChain, AutoGen, CrewAI, or Ollama Understanding of statistics, model evaluation, and fallback logic Excellent problem-solving and critical thinking skills Prior exposure to FinTech, NLP, or AI governance is a plus Comfortable in a startup + hybrid work culture 🏆 Perks Work with IIT Bombay alumni & cutting-edge AI stack Shape India’s AI Financial OS from Day 0 Get showcased at Global FinTech Fest 2025 PPO potential, ESOP track, and national-scale impact

MS - Technology & Digital NativesNavi Mumbai Posted On 25 Jul 2025 End Date 23 Sep 2025 Required Experience 5 - 6 Years Basic Section No. Of Openings 1 Designation Test Lead Closing Date 23 Sep 2025 Organisational MainBU Quality Engineering Sub BU MS - Technology & Digital Natives Country India Region India 1 State Maharashtra City Navi Mumbai Working Location Mahape Client Location NA Skills Skill TELECOM MANUAL TESTING EV Highest Education No data available CERTIFICATION No data available Working Language No data available JOB DESCRIPTION Functional Manual Testers execute manual testing to validate the business functionality of mobile telecom applications. This role focuses on ensuring that OSS/BSS, CRM, billing, and network applications meet user and business requirements. This role involves understanding functional requirements, designing test cases, and identifying and reporting defects. Key Responsibilities: Test Case Execution: Design and execute manual test cases according to test plans and scripts. Verify system behavior against functional requirements of mobile telco systems. Perform exploratory, smoke, and regression testing to identify defects. Collaborate with domain SMEs and Test Leads to ensure comprehensive functional coverage. Validate integration between telecom systems (e.g., CRM to billing, OSS to BSS). Work with telecom protocols such as SIP, RTP, SS7, Diameter, and SCTP. Use protocol analyzers like Wireshark for debugging and validation. Test Data Preparation: Prepare and maintain test data for test execution. Ensure data quality and consistency. Support user acceptance testing (UAT) by preparing test data and environments. Test Environment Setup: Set up and configure test environments. Install and configure necessary software and hardware. Defect Tracking and Reporting: Log and track defects using defect tracking tools like Jira or Bugzilla, ensuring timely resolution. Provide clear and concise defect reports. Work with development teams and operations teams to resolve defects promptly. Collaboration Collaborate with development and product teams to refine requirements and ensure test alignment with project goals, and timely delivery. Lead and mentor junior testers, sharing knowledge and best practices. Collaborate with product teams and operations to identify opportunities for process improvement. Provide regular updates on testing progress, risks, and issues. Key Expertise / Knowledge: In-depth knowledge of functional. Should be able to run and understand sql querie