Singapore Tourism Board

8 Job openings at Singapore Tourism Board
Manager to Senior Manager, India (Mumbai) Mumbai,Maharashtra,India 5 - 7 years Not disclosed On-site Full Time

What the role is: You will be based in Singapore Tourism Board’s (STB) Mumbai office, and be responsible for developing and executing comprehensive engagement and training strategies for online and offline travel agents. You will establish successful and impactful partnerships with the leisure travel trade, including both B2B and B2C players across the mass and premium spaces, across west and south India. Additionally, you will oversee strategic collaborations with Singapore-based aviation carriers to maximise marketing returns and increase Indian visitor traffic to Singapore. You will also manage the Mumbai office's administrative workstreams. What you will be working on: Build and foster strategic relationships with B2B and B2C leisure travel trade partners in west and south India, with a focus on driving greater market penetration. Lead the creation of high-impact campaigns with travel trade and airline partners, positioning Singapore as a top leisure destination for Indian travellers. Partner Singapore aviation carrier and airport partners, in tripartite collaboration, to design joint marketing initiatives aimed at increasing Indian visitor traffic, ensuring a measurable impact on travel numbers. Monitor and evaluate the effectiveness of engagement and partnership strategies, using insights to refine approaches for optimal results. Design and implement tailored engagement and training programs for online and offline travel agents, including premium travel agents, ensuring they are well-equipped to promote Singapore’s tourism products. Regularly assess market conditions and identify emerging trends, translating these insights into actionable strategies to enhance engagement with travel trade and aviation partners Oversee and execute the admin workstreams for the Mumbai office, including but not limited to asset and inventory management, logistics coordination, and management of office assistant and associated staff. Deliver on any other assigned workstreams that may arise from time to time, based on operational and business needs. What we are looking for: Possesses strong knowledge and networks of the travel distribution business in west and south India, particularly in the B2B, B2C, OTA and Premium leisure segments, with at least 5-7 years of relevant experience in travel trade, aviation, business development, and stakeholder management Possesses deep understanding of consumer trends, particularly in the travel & hospitality and lifestyle sectors Strong grasp of strategic thinking and critical analysis Good business acumen and business development competency Effective project management and organizational skills Ability to analyse market trends and adjust strategies to meet evolving industry demands Ability to multitask with both trade-facing work and office admin responsibilities with speed, accuracy, and confidence Must be able to conduct out-of-city travel for work whenever required, including overseas travel to Singapore. Good to have: Experience in managing partnerships with aviation carriers, travel trade in India Familiarity with digital marketing and India’s online consumer platform Tourism board, tourism board representation, or hospitality background Accreditation in relevant fields, e.g. marketing, business development, negotiation, etc. Show more Show less

Manager to Senior Manager, India (Mumbai) maharashtra 5 - 9 years INR Not disclosed On-site Full Time

You will be based in Singapore Tourism Boards (STB) Mumbai office and will be responsible for developing and executing comprehensive engagement and training strategies for online and offline travel agents. Your role will involve establishing successful partnerships with leisure travel trade partners, including B2B and B2C players across west and south India. Additionally, you will oversee strategic collaborations with Singapore-based aviation carriers to maximize marketing returns and increase Indian visitor traffic to Singapore. Managing administrative workstreams at the Mumbai office will also be part of your responsibilities. Your main responsibilities will include building strategic relationships with B2B and B2C leisure travel trade partners in west and south India to drive greater market penetration. Leading the creation of impactful campaigns with travel trade and airline partners to position Singapore as a top leisure destination for Indian travelers. Partnering with Singapore aviation carriers and airport partners to design joint marketing initiatives aimed at increasing Indian visitor traffic. Monitoring and evaluating the effectiveness of engagement and partnership strategies and implementing tailored engagement and training programs for online and offline travel agents, including premium travel agents. You will need to possess strong knowledge and networks in the travel distribution business in west and south India, with at least 5-7 years of relevant experience in travel trade, aviation, business development, and stakeholder management. A deep understanding of consumer trends in travel & hospitality and lifestyle sectors is essential. Strong strategic thinking, critical analysis, business acumen, project management, and organizational skills are required. The ability to analyze market trends, multitask, and conduct out-of-city and overseas travel for work is also necessary. Experience in managing partnerships with aviation carriers and travel trade in India, familiarity with digital marketing and India's online consumer platform, and a background in tourism board representation or hospitality would be beneficial. Accreditation in relevant fields such as marketing, business development, negotiation, etc., is a plus.,

Manager to Senior Manager, India (Mumbai) mumbai,maharashtra,india 5 - 7 years None Not disclosed On-site Full Time

What the role is: You will be based in Singapore Tourism Board’s (STB) Mumbai office, and be responsible for developing and executing comprehensive engagement and training strategies for online and offline travel agents. You will establish successful and impactful partnerships with the leisure travel trade, including both B2B and B2C players across the mass and premium spaces, across west and south India. Additionally, you will oversee strategic collaborations with Singapore-based aviation carriers to maximise marketing returns and increase Indian visitor traffic to Singapore. You will also manage the Mumbai office's administrative workstreams. What you will be working on: Build and foster strategic relationships with B2B and B2C leisure travel trade partners in west and south India, with a focus on driving greater market penetration. Lead the creation of high-impact campaigns with travel trade and airline partners, positioning Singapore as a top leisure destination for Indian travellers. Partner Singapore aviation carrier and airport partners, in tripartite collaboration, to design joint marketing initiatives aimed at increasing Indian visitor traffic, ensuring a measurable impact on travel numbers. Monitor and evaluate the effectiveness of engagement and partnership strategies, using insights to refine approaches for optimal results. Design and implement tailored engagement and training programs for online and offline travel agents, including premium travel agents, ensuring they are well-equipped to promote Singapore’s tourism products. Regularly assess market conditions and identify emerging trends, translating these insights into actionable strategies to enhance engagement with travel trade and aviation partners Oversee and execute the admin workstreams for the Mumbai office, including but not limited to asset and inventory management, logistics coordination, and management of office assistant and associated staff. Deliver on any other assigned workstreams that may arise from time to time, based on operational and business needs. What we are looking for: Possesses strong knowledge and networks of the travel distribution business in west and south India, particularly in the B2B, B2C, OTA and Premium leisure segments, with at least 5-7 years of relevant experience in travel trade, aviation, business development, and stakeholder management Possesses deep understanding of consumer trends, particularly in the travel & hospitality and lifestyle sectors Strong grasp of strategic thinking and critical analysis Good business acumen and business development competency Effective project management and organizational skills Ability to analyse market trends and adjust strategies to meet evolving industry demands Ability to multitask with both trade-facing work and office admin responsibilities with speed, accuracy, and confidence Must be able to conduct out-of-city travel for work whenever required, including overseas travel to Singapore. Good to have: Experience in managing partnerships with aviation carriers, travel trade in India Familiarity with digital marketing and India’s online consumer platform Tourism board, tourism board representation, or hospitality background Accreditation in relevant fields, e.g. marketing, business development, negotiation, etc.

Assistant Manager, India (Mumbai) (2 year contract) mumbai,maharashtra,india 5 years None Not disclosed On-site Full Time

What the role is: Based in either STB New Delhi or STB Mumbai, the Assistant Manager will be responsible for overseeing the Finance, Administration, and some Human Resource functions of the STB India office. The officer will also support ad-hoc projects in collaboration with team members to strengthen Singapore’s positioning as a compelling destination for Indian leisure and MICE travellers. What you will be working on: The Assistant Manager will be responsible for managing the Finance, Administration, and Human Resource functions for the STB India team. He/She will be based in either STB New Delhi office or STB Mumbai office, and will be required to travel to the other STB office outside of the city where he/she is based i.e. New Delhi or Mumbai. The officer will also support incentive-related processes and other ad-hoc projects as assigned. Details of the key responsibilities are as follows: (1) Finance The officer will oversee the day-to-day financial operations of both STB New Delhi and STB Mumbai offices, including processing invoices and payments through STB’s internal Workday platform. He/she will also be responsible for financial reporting and functions such as administering tax deductions in compliance with local regulatory requirements, monitoring budgets, and managing month-end and year-end closing processes. The officer will work closely with the STB Headquarters Finance team to ensure adherence to corporate policies and reporting timelines. (2) Administration The officer will lead and/or support procurement and tender processes, ensuring proper documentation and audit trails for all financial and administrative transactions, in consultation with the STB Headquarters Finance and Procurement teams where required. He/she will serve as one of the points of contact for the generic email accounts of STB New Delhi and STB Mumbai, and will maintain an inventory of marketing collaterals such as souvenirs and guidebooks. The role also includes planning and producing collaterals for marketing, trade, and media engagements, as well as promotional events, in collaboration with team members. The officer will oversee office leasing arrangements, including rental equipment and other administrative contracts (e.g. office vehicles and manpower support) that require periodic review and renewal. (3) Human Resource The officer will liaise with the appointed payroll agency to ensure timely and accurate payroll administration. He/she will manage staff welfare activities and coordinate individual training programmes as the office’s Training Coordinator. The officer will also maintain the STB India intranet page (Batik) as the office Knowledge Manager, and provide administrative support to the Regional Director, India, Middle East, South Asia, and Africa (IMESA). (4) Incentives Processing and Ad-hoc Projects The officer will support the administration of incentive programmes implemented by STB India to promote Singapore as a compelling MICE destination. He/she will also assist with ad-hoc projects and assignments as required by the Area Directors of STB New Delhi and STB Mumbai. What we are looking for: At least 5 years’ working experience in finance and administration. Possesses working knowledge and practical experience in finance, taxation, regulatory reporting and procurement operations in India. Ability to identify operational risks and work collaboratively with the team to develop and implement mitigation measures. Demonstrated capability to prioritise and complete tasks effectively in alignment with project timelines and budget requirements. Strong organisational and multitasking skills, with the ability to manage multiple workstreams across finance, administration, and HR functions Meticulous attention to detail and adherence to corporate governance, compliance, and documentation standards, with maintenance of accurate records and audit trails Effective communication and interpersonal skills to work collaboratively with internal teams, external vendors, and stakeholders. Proactive and resourceful, with the ability to take initiative and resolve operational issues independently. Strong team player with a collaborative and positive working attitude. Familiarity with Singapore’s culture, systems, or work environment would be advantageous Strong business data analytics skills, with the ability to interpret and present insights to support decision-making NTO, tourism or hospitality background would be an added advantage Additional Information Role Type: Individual contributor role, based in STB New Delhi or STB Mumbai. Employment Contract: The appointment will be on a two-year contract. Reporting Structure: The officer will report to the Area Director of STB New Delhi or STB Mumbai for all administrative and office-related matters depending on where is physically based. Travel: Domestic (pan-IN) and international travel (principally to Singapore) will be required. Application Status: Shortlisted candidates will be contacted within 2 weeks from closing date of this job posting. We regret to inform only shortlisted candidates will be notified.

Assistant Manager, India (New Delhi) (2 year contract) new delhi,delhi,india 5 years None Not disclosed On-site Full Time

What the role is: Based in either STB New Delhi or STB Mumbai, the Assistant Manager will be responsible for overseeing the Finance, Administration, and some Human Resource functions of the STB India office. The officer will also support ad-hoc projects in collaboration with team members to strengthen Singapore’s positioning as a compelling destination for Indian leisure and MICE travellers. What you will be working on: The Assistant Manager will be responsible for managing the Finance, Administration, and Human Resource functions for the STB India team. He/She will be based in either STB New Delhi office or STB Mumbai office, and will be required to travel to the other STB office outside of the city where he/she is based i.e. New Delhi or Mumbai. The officer will also support incentive-related processes and other ad-hoc projects as assigned. Details of the key responsibilities are as follows: (1) Finance The officer will oversee the day-to-day financial operations of both STB New Delhi and STB Mumbai offices, including processing invoices and payments through STB’s internal Workday platform. He/she will also be responsible for financial reporting and functions such as administering tax deductions in compliance with local regulatory requirements, monitoring budgets, and managing month-end and year-end closing processes. The officer will work closely with the STB Headquarters Finance team to ensure adherence to corporate policies and reporting timelines. (2) Administration The officer will lead and/or support procurement and tender processes, ensuring proper documentation and audit trails for all financial and administrative transactions, in consultation with the STB Headquarters Finance and Procurement teams where required. He/she will serve as one of the points of contact for the generic email accounts of STB New Delhi and STB Mumbai, and will maintain an inventory of marketing collaterals such as souvenirs and guidebooks. The role also includes planning and producing collaterals for marketing, trade, and media engagements, as well as promotional events, in collaboration with team members. The officer will oversee office leasing arrangements, including rental equipment and other administrative contracts (e.g. office vehicles and manpower support) that require periodic review and renewal. (3) Human Resource The officer will liaise with the appointed payroll agency to ensure timely and accurate payroll administration. He/she will manage staff welfare activities and coordinate individual training programmes as the office’s Training Coordinator. The officer will also maintain the STB India intranet page (Batik) as the office Knowledge Manager, and provide administrative support to the Regional Director, India, Middle East, South Asia, and Africa (IMESA). (4) Incentives Processing and Ad-hoc Projects The officer will support the administration of incentive programmes implemented by STB India to promote Singapore as a compelling MICE destination. He/she will also assist with ad-hoc projects and assignments as required by the Area Directors of STB New Delhi and STB Mumbai. What we are looking for: At least 5 years’ working experience in finance and administration. Possesses working knowledge and practical experience in finance, taxation, regulatory reporting and procurement operations in India. Ability to identify operational risks and work collaboratively with the team to develop and implement mitigation measures. Demonstrated capability to prioritise and complete tasks effectively in alignment with project timelines and budget requirements. Strong organisational and multitasking skills, with the ability to manage multiple workstreams across finance, administration, and HR functions Meticulous attention to detail and adherence to corporate governance, compliance, and documentation standards, with maintenance of accurate records and audit trails Effective communication and interpersonal skills to work collaboratively with internal teams, external vendors, and stakeholders. Proactive and resourceful, with the ability to take initiative and resolve operational issues independently. Strong team player with a collaborative and positive working attitude. Familiarity with Singapore’s culture, systems, or work environment would be advantageous Strong business data analytics skills, with the ability to interpret and present insights to support decision-making NTO, tourism or hospitality background would be an added advantage Additional Information Role Type: Individual contributor role, based in STB New Delhi or STB Mumbai. Employment Contract: The appointment will be on a two-year contract. Reporting Structure: The officer will report to the Area Director of STB New Delhi or STB Mumbai for all administrative and office-related matters depending on where is physically based. Travel: Domestic (pan-IN) and international travel (principally to Singapore) will be required. Application Status: Shortlisted candidates will be contacted within 2 weeks from closing date of this job posting. We regret to inform only shortlisted candidates will be notified.

Assistant Manager, India (New Delhi) delhi 5 - 9 years INR Not disclosed On-site Full Time

Role Overview: As an Assistant Manager based in either STB New Delhi or STB Mumbai, you will be responsible for overseeing the Finance, Administration, and some Human Resource functions of the STB India office. Your role will also involve supporting ad-hoc projects in collaboration with team members to strengthen Singapore's positioning as a compelling destination for Indian leisure and MICE travelers. Key Responsibilities: - Manage the Finance, Administration, and Human Resource functions for the STB India team. - Lead and/or support procurement and tender processes, ensuring proper documentation and audit trails for all financial and administrative transactions. - Serve as a point of contact for the generic email accounts of STB New Delhi and STB Mumbai, maintaining an inventory of marketing collaterals. - Plan and produce collaterals for marketing, trade, and media engagements, as well as promotional events. - Oversee office leasing arrangements, including rental equipment and other administrative contracts requiring periodic review and renewal. - Support the administration of incentive programs to promote Singapore as a compelling MICE destination. - Assist with ad-hoc projects and assignments as required by the Area Directors of STB New Delhi and STB Mumbai. Qualifications Required: - At least 5 years of working experience in finance and administration. - Working knowledge and practical experience in finance, taxation, regulatory reporting, and procurement operations in India. - Ability to identify operational risks and collaborate with the team to implement mitigation measures. - Capability to prioritize and complete tasks effectively in alignment with project timelines and budget requirements. - Strong organizational and multitasking skills across finance, administration, and HR functions. - Meticulous attention to detail and adherence to corporate governance, compliance, and documentation standards. - Effective communication and interpersonal skills to work collaboratively with internal teams, external vendors, and stakeholders. - Proactive and resourceful approach to resolving operational issues independently. - Strong team player with a positive working attitude and familiarity with Singapore's culture, systems, or work environment. - Business data analytics skills to interpret and present insights supporting decision-making. - Background in NTO, tourism, or hospitality would be an added advantage. (Note: Omitted any additional details of the company as it was not present in the provided JD),

Assistant Manager, India (Mumbai) (2 year contract) mumbai,maharashtra,india 5 - 7 years INR Not disclosed On-site Full Time

What the role is: Based in either STB New Delhi or STB Mumbai, the Assistant Manager will be responsible for overseeing the Finance, Administration, and some Human Resource functions of the STB India office. The officer will also support ad-hoc projects in collaboration with team members to strengthen Singapore's positioning as a compelling destination for Indian leisure and MICE travellers. What you will be working on: The Assistant Manager will be responsible for managing the Finance, Administration, and Human Resource functions for the STB India team. He/She will be based in either STB New Delhi office or STB Mumbai office, and will be required to travel to the other STB office outside of the city where he/she is based i.e. New Delhi or Mumbai. The officer will also support incentive-related processes and other ad-hoc projects as assigned. Details of the key responsibilities are as follows: (1) Finance The officer will oversee the day-to-day financial operations of both STB New Delhi and STB Mumbai offices, including processing invoices and payments through STB's internal Workday platform. He/she will also be responsible for financial reporting and functions such as administering tax deductions in compliance with local regulatory requirements, monitoring budgets, and managing month-end and year-end closing processes. The officer will work closely with the STB Headquarters Finance team to ensure adherence to corporate policies and reporting timelines. (2) Administration The officer will lead and/or support procurement and tender processes, ensuring proper documentation and audit trails for all financial and administrative transactions, in consultation with the STB Headquarters Finance and Procurement teams where required. He/she will serve as one of the points of contact for the generic email accounts of STB New Delhi and STB Mumbai, and will maintain an inventory of marketing collaterals such as souvenirs and guidebooks. The role also includes planning and producing collaterals for marketing, trade, and media engagements, as well as promotional events, in collaboration with team members. The officer will oversee office leasing arrangements, including rental equipment and other administrative contracts (e.g. office vehicles and manpower support) that require periodic review and renewal. (3) Human Resource The officer will liaise with the appointed payroll agency to ensure timely and accurate payroll administration. He/she will manage staff welfare activities and coordinate individual training programmes as the office's Training Coordinator. The officer will also maintain the STB India intranet page (Batik) as the office Knowledge Manager, and provide administrative support to the Regional Director, India, Middle East, South Asia, and Africa (IMESA). (4) Incentives Processing and Ad-hoc Projects The officer will support the administration of incentive programmes implemented by STB India to promote Singapore as a compelling MICE destination. He/she will also assist with ad-hoc projects and assignments as required by the Area Directors of STB New Delhi and STB Mumbai. What we are looking for: At least 5 years working experience in finance and administration. Possesses working knowledge and practical experience in finance, taxation, regulatory reporting and procurement operations in India. Ability to identify operational risks and work collaboratively with the team to develop and implement mitigation measures. Demonstrated capability to prioritise and complete tasks effectively in alignment with project timelines and budget requirements. Strong organisational and multitasking skills, with the ability to manage multiple workstreams across finance, administration, and HR functions Meticulous attention to detail and adherence to corporate governance, compliance, and documentation standards, with maintenance of accurate records and audit trails Effective communication and interpersonal skills to work collaboratively with internal teams, external vendors, and stakeholders. Proactive and resourceful, with the ability to take initiative and resolve operational issues independently. Strong team player with a collaborative and positive working attitude. Familiarity with Singapore's culture, systems, or work environment would be advantageous Strong business data analytics skills, with the ability to interpret and present insights to support decision-making NTO, tourism or hospitality background would be an added advantage Additional Information Role Type: Individual contributor role, based in STB New Delhi or STB Mumbai. Employment Contract: The appointment will be on a two-year contract. Reporting Structure: The officer will report to the Area Director of STB New Delhi or STB Mumbai for all administrative and office-related matters depending on where is physically based. Travel: Domestic (pan-IN) and international travel (principally to Singapore) will be required. Application Status: Shortlisted candidates will be contacted within 2 weeks from closing date of this job posting. We regret to inform only shortlisted candidates will be notified.

Assistant Manager, India (New Delhi) (2 year contract) delhi,delhi,india 5 - 7 years INR Not disclosed On-site Full Time

What the role is: Based in either STB New Delhi or STB Mumbai, the Assistant Manager will be responsible for overseeing the Finance, Administration, and some Human Resource functions of the STB India office. The officer will also support ad-hoc projects in collaboration with team members to strengthen Singapore's positioning as a compelling destination for Indian leisure and MICE travellers. What you will be working on: The Assistant Manager will be responsible for managing the Finance, Administration, and Human Resource functions for the STB India team. He/She will be based in either STB New Delhi office or STB Mumbai office, and will be required to travel to the other STB office outside of the city where he/she is based i.e. New Delhi or Mumbai. The officer will also support incentive-related processes and other ad-hoc projects as assigned. Details of the key responsibilities are as follows: (1) Finance The officer will oversee the day-to-day financial operations of both STB New Delhi and STB Mumbai offices, including processing invoices and payments through STB's internal Workday platform. He/she will also be responsible for financial reporting and functions such as administering tax deductions in compliance with local regulatory requirements, monitoring budgets, and managing month-end and year-end closing processes. The officer will work closely with the STB Headquarters Finance team to ensure adherence to corporate policies and reporting timelines. (2) Administration The officer will lead and/or support procurement and tender processes, ensuring proper documentation and audit trails for all financial and administrative transactions, in consultation with the STB Headquarters Finance and Procurement teams where required. He/she will serve as one of the points of contact for the generic email accounts of STB New Delhi and STB Mumbai, and will maintain an inventory of marketing collaterals such as souvenirs and guidebooks. The role also includes planning and producing collaterals for marketing, trade, and media engagements, as well as promotional events, in collaboration with team members. The officer will oversee office leasing arrangements, including rental equipment and other administrative contracts (e.g. office vehicles and manpower support) that require periodic review and renewal. (3) Human Resource The officer will liaise with the appointed payroll agency to ensure timely and accurate payroll administration. He/she will manage staff welfare activities and coordinate individual training programmes as the office's Training Coordinator. The officer will also maintain the STB India intranet page (Batik) as the office Knowledge Manager, and provide administrative support to the Regional Director, India, Middle East, South Asia, and Africa (IMESA). (4) Incentives Processing and Ad-hoc Projects The officer will support the administration of incentive programmes implemented by STB India to promote Singapore as a compelling MICE destination. He/she will also assist with ad-hoc projects and assignments as required by the Area Directors of STB New Delhi and STB Mumbai. What we are looking for: At least 5 years working experience in finance and administration. Possesses working knowledge and practical experience in finance, taxation, regulatory reporting and procurement operations in India. Ability to identify operational risks and work collaboratively with the team to develop and implement mitigation measures. Demonstrated capability to prioritise and complete tasks effectively in alignment with project timelines and budget requirements. Strong organisational and multitasking skills, with the ability to manage multiple workstreams across finance, administration, and HR functions Meticulous attention to detail and adherence to corporate governance, compliance, and documentation standards, with maintenance of accurate records and audit trails Effective communication and interpersonal skills to work collaboratively with internal teams, external vendors, and stakeholders. Proactive and resourceful, with the ability to take initiative and resolve operational issues independently. Strong team player with a collaborative and positive working attitude. Familiarity with Singapore's culture, systems, or work environment would be advantageous Strong business data analytics skills, with the ability to interpret and present insights to support decision-making NTO, tourism or hospitality background would be an added advantage Additional Information Role Type: Individual contributor role, based in STB New Delhi or STB Mumbai. Employment Contract: The appointment will be on a two-year contract. Subject to good performance and meeting expectations throughout the contract term, the officer may be considered for conversion to a permanent position thereafter. Reporting Structure: The officer will report to the Area Director of STB New Delhi or STB Mumbai for all administrative and office-related matters depending on where is physically based. Travel: Domestic (pan-IN) and international travel (principally to Singapore) will be required. Application Status: Shortlisted candidates will be contacted within 2 weeks from closing date of this job posting. We regret to inform only shortlisted candidates will be notified.