4.0 - 6.0 years

0 Lacs

india

Remote

Network Support Engineer (Level.2) India Competitive salary, Remote, work from home, Joining Bonus, plus other benefits The Network Support Engineer Level 2 reports to the Network Support Team Lead and the Network Security Support Manager Level 2. This role is part of a 24x7 support team providing services to Xalient's managed services customers. Engineers are assigned to squads consisting of Level 13 engineers, a Squad Lead, and an Incident Manager, working in 9-hour rotating shifts. The primary focus of this role is real-time incident resolution. As an escalation point for Level 1 engineers, the Level 2 engineer collaborates with the Squad Lead to triage, diagnose, and resolve issues acros...

Posted 1 week ago

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Networking SME Infosys Limited

5.0 - 9.0 years

0 Lacs

karnataka

On-site

As an Infoscion at Infosys, your primary responsibility is to ensure effective Design, Development, Validation, and Support activities to guarantee high levels of service in the technology domain, satisfying our clients. You will be tasked with resolving incidents and problems related to network technology, including Routing, Switching, Wireless, SDWAN, SD LAN, and DC Network. It is crucial to ensure prompt resolution within the Service Level Agreement (SLA) and prioritize resolving P1 MIM issues on a fast track basis. Collaborating with networking OEMs for resolution and permanent fixes, along with managing capacity and change management practices are also part of your responsibilities. You...

Posted 1 month ago

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