Content delivery- Signiant/Aspera LTIMindtree

3.0 - 7.0 years

0 Lacs

navi mumbai, maharashtra

On-site

You will be responsible for providing technical assistance to Signiant and Aspera customers and partners. Your daily tasks will include monitoring multiple Signiant Aspera Manager Dashboards, troubleshooting all failed transfer jobs within agreed SLA via Signiant Aspera Managers dashboard, and coordinating with the monitoring team regarding scheduling downtime for agents servers. Additionally, you will work with the L3 team to coordinate all maintenance windows and with 3rd party contacts to troubleshoot issues directly. You will manage Signiant Aspera users to ensure correct configuration with associated agents and provide superior technical support to Content Delivery users via phone, emai...

Posted 3 months ago

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Content Delivery Specialist LTIMindtree

3.0 - 7.0 years

0 Lacs

navi mumbai, maharashtra

On-site

As a Technical Support Specialist for Signiant and Aspera, you will be responsible for providing technical assistance to customers and partners. Your daily tasks will include monitoring multiple Signiant Aspera Manager Dashboards to ensure smooth operations. You will troubleshoot any failed transfer jobs within the agreed Service Level Agreement (SLA) using the Signiant Aspera Managers dashboard. Additionally, you will work closely with the monitoring team to schedule downtime for agents" servers and coordinate maintenance windows with the L3 team. You will also collaborate with 3rd party contacts to troubleshoot issues directly. Managing Signiant Aspera users to ensure correct configuration...

Posted 3 months ago

AI Match Score

Apply

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