2957 Sigma Jobs - Page 46

Description The Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon’s suppliers, invoice our customers and report financial results. Amazon is quickly building the Finance Operations capabilities in the healthcare industry by creating the Healthcare Finance Operations Services. As part of the Amazon Healthcare Global Finance Operations Services team, you will find yourself working with exceptionally talented and determined people committed to driving financial improvement, scalability, and process excellence. To support the growth of Amazon HealthCare, this candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes in collaboration with Senior Management. The ideal candidate will not only have exposure to healthcare revenue cycle, including shared services functions (e.g. billing, collections, cash application) but also have exceptional customer obsessed skills to resolve complex dispute management and provide excellent customer service. They will be able to learn quickly and be willing to experiment with new ideas. Key job responsibilities Reviewing and investigating claims processing, verifying the proper payment of claims, and bringing insurance claims to full resolution through a combination of external third-party relationships and cross-functional communication and collaboration. Maintaining service level agreements regarding assigned accounts receivable tasks while ensuring timely resolution of all claims while prioritizing responsibilities, problem solving, and thinking critically as you perform your regular duties and accommodate other time sensitive tasks as they arise. Conducts regular review and follow up of accounts receivables, ensuring the timely resolution and payment of accounts. Utilizing multiple reports and worklists, ensuring that all claims are adjudicated correctly per the member's benefits, investigating claims that do not process as expected or for which we do not receive a determination, all while adhering to all applicable guidelines. Design, develop, and implement process improvements to prevent denials and reduce internal processing errors. Develop resource material that is accessible and shared by the team and assist in the development of training materials for denial management. Assist in the training of new hires in AR Finding and resolving market trends with specific payors, escalating where appropriate while utilizing root cause analysis to develop appropriate action plans. Omission of specific duties does not exclude them from this position if the work is similar, related or a logical assignment for this position Basic Qualifications Bachelor's degree in accounting and commerce (B. Com) Minimum experience of 4 years in Insurance Accounts Receivable in RCM space required Experience working in shared services environment with productivity targets Exposure to US healthcare and insurance landscape Experience with Medicare preferred Exceptional communication and interpersonal skills A proven track record of seeing projects through to completion, thorough follow through, and an ability to work independently with a strong attention to detail Proven ability to solve complex problems Driven to ask questions and find solutions Understanding of basic accounting principles and receivables management Proven ability to adhere to policies and procedures, as defined by leadership Preferred Qualifications 4+ Years experience with US healthcare and health insurance industry Experience with Medicare preferred Prior experience of at least 2 years in Insurance Accounts Receivable in primary healthcare setting preferred Has led or been part of a team that worked on a Six Sigma belt project / Kaizen / Lean projects Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ - H84 Job ID: A3001445 Show more Show less

Desired Experience: 4+ years in production and quality engineering Job location: Hyderabad, Telangana (Balanagar area) Job type: On-site, permanent, full-time Work schedule: 6 days a week About Vir Innovations We are a product development company headquartered in Hyderabad, specializing in defence technology and the Internet of Things (IoT). Our primary focus is on developing advanced systems in the fields of computer vision, robotics, and fire control systems. We are a product development company and our objective is to create products that are innovative and can match up in the new era of accelerated technological progress. Our vision is to create a better everyday life for many people, by delivering smarter alternatives to existing devices in sectors ranging from defence to consumer electronics. Why Join Us? At Vir Innovations, we are a team of driven pioneers working together to create meaningful impact. Our diverse professionals, brought together from different cultures and backgrounds across the country, share a common goal: to innovate and contribute to national security through cutting-edge technology. Our core values: Passion, Integrity, Innovation, Quality, and Growth form the foundation of our vibrant culture. These pillars guide us as we build groundbreaking solutions that inspire creativity and foster collaboration. When someone joins Vir Innovations, one steps into an environment that empowers to: Learn and Grow: Gain new skills and knowledge while working on projects that challenge and inspire. Innovate and Lead: Contribute to cutting-edge advancements in robotics, automation, and defence technologies. Make an Impact: Be part of something bigger your work here directly or indirectly strengthens national security. We believe in providing equal opportunities to talented individuals from all backgrounds and experiences. If someone is passionate about technology, innovation, and making a difference, Vir Innovations is the place for him. Shape the future of technology with us. Join our team and embark on a career that truly matters! Job Summary We are seeking an experienced Production and Quality Engineer with 4-5 years of expertise in quality control, production processes, and process development. The ideal candidate will have a BTech/BE in Mechanical or Production Engineering and a strong technical background in manufacturing and quality assurance. The role involves implementing and maintaining quality control procedures, conducting inspections, and analysing data to identify and resolve quality issues. You will work closely with vendors, ensuring adherence to design specifications, and lead assembly and production teams to deliver high-quality components. You will contribute to process development by documenting and improving production procedures, evaluating new technologies, and implementing methodologies like Lean Manufacturing or Six Sigma to enhance efficiency. A strong focus on compliance with industry standards and regulatory requirements is essential, including maintaining quality documentation, conducting audits, and obtaining necessary product certifications. The candidate should possess technical expertise in quality control tools , production planning , material grades, fasteners, and various manufacturing processes (sheet metal, casting, forging, machining, additive manufacturing, etc.). Strong problem-solving, analytical, and communication skills are critical, along with leadership capabilities to motivate teams and collaborate effectively with design, production, and vendor teams. This position offers an exciting opportunity to contribute to high-quality production and process innovation while ensuring compliance and efficiency in a dynamic manufacturing environment. Industry focus includes Defence and IoT. Responsibilities The Production and Quality Engineer will play a pivotal role in ensuring the efficiency, quality, and compliance of manufacturing processes while collaborating with cross-functional teams to meet organizational goals. The key duties and responsibilities of the role are outlined below:" Quality control: Hands on experience in quality checking using different tools and techniques. Implementing and maintaining quality control procedures and standards across the vendor for production of components. Conducting inspections and testing of products at various stages of production to identify defects at vendor facilities as well as in house assembly lines. Analysing data from quality checks to identify trends and potential issues. Investigating and resolving quality issues through root cause analysis. Ensuring the quality of the incoming standard components is as per documentation. Production Processes: Experience with multiple manufacturing processes like sheet metal, casting, forging, moulding, machining, additive manufacturing. Knowledge of different surface finishing methodologies and their atmospheric sustainability. Analyse the designed component for manufacturing feasibility. Work with vendors in manufacturing the components without design deviation, be the liaison between design team and vendors to clarify any design related issues. Assembly planning and procedure, leading the production team to ensure quality of the product is met. Process development: Developing and documenting new production processes to ensure quality and efficiency. Evaluating new equipment and technologies to improve production capabilities. Implementing continuous improvement methodologies like Lean Manufacturing or Six Sigma. Contributing to product design to ensure manufacturability and quality. Compliance and documentation: Ensuring adherence to industry standards and regulatory requirements. Maintaining detailed quality records and documentation. Conducting internal audits to assess compliance with quality standards. Working with labs and getting products certified as per need. Required Experience & Expertise Technical skills: Knowledge of QC tools Statistical Process Control Quality Management Systems Production planning and control Knowledge of material grades, their testing and certifications Knowledge of fasteners, their standards Problem-solving skills: Ability to identify root causes of quality issues and implement corrective actions. Analytical skills: Capability to analyse data to identify trends and make informed decisions. Communication skills: Being a liaison between design teams, production teams and vendors. Vendor and supply chain development Conducting PPAP/APQP Leadership skills: Ability to lead and motivate teams to achieve quality goals. Note: To apply for this opportunity, you may also email your resume to hr@virinnovations.in with the email subject as " Application for Production and Quality Engineer Role" . Show more Show less

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Ernst And Young LLP Job Description Job Title: SM Service Quality Assurance Scope: Permanent Employee Function: (Category for Job Posting) EY Technology Services – ET – Service Management Sub Function: SM Service Quality Assurance Job Summary As part of ET and EYTS the Service Management team, Service Quality Assurance plays a major role in helping deliver EY’s strategic initiatives through continuous improvement and focus on the following objectives. Portfolio Operational Stability Building Continual Improvement Culture Operational Standardization Optimization of business processes. The Service Management (SM) Service Quality Assurance consultant is responsible for overseeing portfolio engagements Portfolios today face numerous challenges, many of which are detrimental to operating efficiently. With the ever-changing market landscape and the emergence of new technologies, Portfolios need to continually evolve. SM Consultants provide their expertise to engage their Stakeholders attain efficiency by mentoring and leading towards creating value, promoting Growth and Stability. Key objectives are: Identify existing problems within a portfolio that may be negatively impacting portfolio’s business. Workshops/Sessions driving impetus toward relevant Change Methodology e.g. Design Thinking, Lean, Agile, Benchmarking workshops etc. Making Inroads on Kaikeku Projects Ensuring strong implementation of Business Relationship Management Constantly Aligning to Market driven Best Practices Results from Quality and Compliance Reviews currently feed into the following metrics reports Roles And Responsibilities Manage end-to-end service management activities for the Portfolio and meet the defined SLA / KPI / Performance targets Communicate with key stakeholders (management, peers, etc) and share important learnings and best practices Manage all aspects of the customer relationship and interface along with the Portfolio lead and BRM lead Provide overall practice guidance to the consultants, portfolios in the areas of Incident, Problem, Service Knowledge, Transition, Service Catalogue, Service Request and Change management SM Portfolio Consultant : The objective is to work closely with portfolio leads and their teams to improve overall service stability through data analysis. This would also mean driving improvement projects for the respective portfolio. Oversee performance of each portfolio, drive management meetings with consultants and project desired output to SM leadership Essential Functions of the Job: 12+ years of experience in Service Management & Quality Management Uses his/her experience to drive initiatives using industry best practices and tools Enforces a measurable level of effectiveness and a culture of continual improvement by enabling portfolios to monitor, measure and review their service management processes and services ISO 20K , Six Sigma Black belt, use of DMAIC to complete improvement projects Quality System Management, ensure the document control procedure is adopted to approve, review and update all changes critical to documents within the scope of QMS Develop, support and implement delivery practices to meet business objectives Maintain ITIL Service Management processesExcellent communication skills (written and oral) including technical aspects of a project, ability to develop usable documentation, results interpretation and business recommendations Strong analytic mindset and logical thinking capability, strong QC mindset , knowledge of Microsoft powerBI Demonstrates consulting, creativity, critical thinking, project planning, and attention to detail capabilities ServiceNow Reporting with solid understanding of ServiceNow data model. Conduct regular, planned review and audit to ensure adherence of defined delivery processes Champion service excellence to improve customer perception Define and rollout a balanced scorecard for the engagements you are aligned to. Analytical/Decision Making Responsibilities: The role is required to demonstrate that you have the practical knowledge and professional capabilities to introduce best practices for IT Service Management systems and consequently improve the organization’s IT processes and services, effectiveness and overall performance. The role further requires excellent judgment, tact and decision-making abilities to engage senior business partners at the highest level of the organization in negotiating and resolving issues that may be complex in nature, have a wide and cross border/cross business impact, as well as impact current and emerging risk and compliance mandates. Knowledge and Skills Requirements: Solid interpersonal skills to engage, as a designated thought leader to senior executives of the firm, in cross business discussions within a matrixed, geographically dispersed organization. Formal materials as well as ideas must be presented clearly and concisely to senior and/or executive management as part of role’s responsibility. The ability to escalate and negotiate complex and conflicting issues, multiple and shifting reporting priorities across a broad spectrum of operating environments and to drive analytical solutions that are both financially sound and operationally feasible. Solid individual skills inclusive of time and project management, escalation and negotiation skills within and between levels of the diverse organization of both cultures and work practices. Strong working knowledge of ServiceNow A strong working knowledge of Microsoft Office products including Excel, Visio and PowerPoint as well as knowledge sharing tools such as SharePoint, Yammer Microsoft Teams to lead activities and discussions on appropriate knowledge sharing. Supervision Responsibilities: The role is generally assigned staff oversight of the SM Service Assurance and quality Management and SM Portfolio consultant lead and requires seasoned management skills inclusive of hiring staff, setting objectives, reviewing accomplishments, coaching for success and counselling for improvement. Assigned staff may be remote based and/or in a work from home setting that will require distance management skills across locations, cultures and time zones. The role itself is generally guided by the Director of ESM Other Requirements: The role may be one in which the day to day activities will be supervised remotely and across time zones, using telephone, email and instant messaging. As such the role requires the self-direction and basic autonomy as needed in a remote or work from home arrangement. The role may also require the periodic allocation of additional time on the job to guide and manage multiple demands and escalating issues in critical or time sensitive reporting and oversee that report delivery is on time and with high quality. Job Requirements Education: At minimum 3 years of College education or related work experience Experience: Approximately 12+ years of experience in a technology operations role and/or in Quality Management and Service management. Able to exhibit a progression of increasingly complex job responsibilities during the period inclusive of senior staff management. Certification Requirements: ISO 20K, ITIL V3 expert , V4 MP Certification as part of required knowledge of standards and best practices. Good to have Six Sigma Green/Black Belt EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Show more Show less

Overview This role is focused on driving Process Excellence for prioritized initiatives for Commercial Sales. The objective of the role is to lead process diagnostics and process re-engineering to deliver business impact through operational excellence, standardization and automation initiatives across markets including those supported by our Global Capability Centers. The role will support E2E transformation roadmaps as well as identify specific continuous improvement opportunities to deliver business value and enhance customer experience. Initiatives will include driving and mentoring Lean Six Sigma projects, process modelling, process mining diagnostics, process automations and statistical analysis to perform variation analysis and benchmarking to enable business teams to meet their goals. He / She will operate as internal consultants, working with cross-functional and global teams on multiple projects. He/She will be required to conduct Lean Six Sigma, Kaizen sessions, facilitate Value Stream Mapping and Design Thinking sessions. They will need to work closely with Hyper Automation teams and be adept in Agile and Scrum methodologies. Responsibilities Business Process Management and process conformance analysis using process modeling Process Mining, value enablement, and roadmap execution. Task Mining, opportunity identification for standardization and automation Agile project management to support hyper-automation projects. Experience in AI ML projects to drive process analytics and support business outcomes. Experience in change management to ensure project implementation and adoption Qualifications Overall, 10 to 12 years of experience with at least 5+ years of experience in Quality / Process Excellence / Black Belt role; Possesses a Lean Six Sigma Black Belt Qualification - preferred Extensive experience in driving process transformation and automation in Commercial Sales (preferably in CPG industry) Experienced in leveraging Process Mining and Task Mining platforms Track record of delivering business improvement projects at Black Belt Level Must have mentored Green Belt Lean projects Experience working with and influencing senior stakeholders Ability to lead cross-functional projects. Working with tight deadlines. Show more Show less

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Ernst And Young LLP Job Description Job Title: SM Service Quality Assurance Scope: Permanent Employee Function: (Category for Job Posting) EY Technology Services – ET – Service Management Sub Function: SM Service Quality Assurance Job Summary As part of ET and EYTS the Service Management team, Service Quality Assurance plays a major role in helping deliver EY’s strategic initiatives through continuous improvement and focus on the following objectives. Portfolio Operational Stability Building Continual Improvement Culture Operational Standardization Optimization of business processes. The Service Management (SM) Service Quality Assurance consultant is responsible for overseeing portfolio engagements Portfolios today face numerous challenges, many of which are detrimental to operating efficiently. With the ever-changing market landscape and the emergence of new technologies, Portfolios need to continually evolve. SM Consultants provide their expertise to engage their Stakeholders attain efficiency by mentoring and leading towards creating value, promoting Growth and Stability. Key objectives are: Identify existing problems within a portfolio that may be negatively impacting portfolio’s business. Workshops/Sessions driving impetus toward relevant Change Methodology e.g. Design Thinking, Lean, Agile, Benchmarking workshops etc. Making Inroads on Kaikeku Projects Ensuring strong implementation of Business Relationship Management Constantly Aligning to Market driven Best Practices Results from Quality and Compliance Reviews currently feed into the following metrics reports Roles And Responsibilities Manage end-to-end service management activities for the Portfolio and meet the defined SLA / KPI / Performance targets Communicate with key stakeholders (management, peers, etc) and share important learnings and best practices Manage all aspects of the customer relationship and interface along with the Portfolio lead and BRM lead Provide overall practice guidance to the consultants, portfolios in the areas of Incident, Problem, Service Knowledge, Transition, Service Catalogue, Service Request and Change management SM Portfolio Consultant : The objective is to work closely with portfolio leads and their teams to improve overall service stability through data analysis. This would also mean driving improvement projects for the respective portfolio. Oversee performance of each portfolio, drive management meetings with consultants and project desired output to SM leadership Essential Functions of the Job: 12+ years of experience in Service Management & Quality Management Uses his/her experience to drive initiatives using industry best practices and tools Enforces a measurable level of effectiveness and a culture of continual improvement by enabling portfolios to monitor, measure and review their service management processes and services ISO 20K , Six Sigma Black belt, use of DMAIC to complete improvement projects Quality System Management, ensure the document control procedure is adopted to approve, review and update all changes critical to documents within the scope of QMS Develop, support and implement delivery practices to meet business objectives Maintain ITIL Service Management processesExcellent communication skills (written and oral) including technical aspects of a project, ability to develop usable documentation, results interpretation and business recommendations Strong analytic mindset and logical thinking capability, strong QC mindset , knowledge of Microsoft powerBI Demonstrates consulting, creativity, critical thinking, project planning, and attention to detail capabilities ServiceNow Reporting with solid understanding of ServiceNow data model. Conduct regular, planned review and audit to ensure adherence of defined delivery processes Champion service excellence to improve customer perception Define and rollout a balanced scorecard for the engagements you are aligned to. Analytical/Decision Making Responsibilities: The role is required to demonstrate that you have the practical knowledge and professional capabilities to introduce best practices for IT Service Management systems and consequently improve the organization’s IT processes and services, effectiveness and overall performance. The role further requires excellent judgment, tact and decision-making abilities to engage senior business partners at the highest level of the organization in negotiating and resolving issues that may be complex in nature, have a wide and cross border/cross business impact, as well as impact current and emerging risk and compliance mandates. Knowledge and Skills Requirements: Solid interpersonal skills to engage, as a designated thought leader to senior executives of the firm, in cross business discussions within a matrixed, geographically dispersed organization. Formal materials as well as ideas must be presented clearly and concisely to senior and/or executive management as part of role’s responsibility. The ability to escalate and negotiate complex and conflicting issues, multiple and shifting reporting priorities across a broad spectrum of operating environments and to drive analytical solutions that are both financially sound and operationally feasible. Solid individual skills inclusive of time and project management, escalation and negotiation skills within and between levels of the diverse organization of both cultures and work practices. Strong working knowledge of ServiceNow A strong working knowledge of Microsoft Office products including Excel, Visio and PowerPoint as well as knowledge sharing tools such as SharePoint, Yammer Microsoft Teams to lead activities and discussions on appropriate knowledge sharing. Supervision Responsibilities: The role is generally assigned staff oversight of the SM Service Assurance and quality Management and SM Portfolio consultant lead and requires seasoned management skills inclusive of hiring staff, setting objectives, reviewing accomplishments, coaching for success and counselling for improvement. Assigned staff may be remote based and/or in a work from home setting that will require distance management skills across locations, cultures and time zones. The role itself is generally guided by the Director of ESM Other Requirements: The role may be one in which the day to day activities will be supervised remotely and across time zones, using telephone, email and instant messaging. As such the role requires the self-direction and basic autonomy as needed in a remote or work from home arrangement. The role may also require the periodic allocation of additional time on the job to guide and manage multiple demands and escalating issues in critical or time sensitive reporting and oversee that report delivery is on time and with high quality. Job Requirements Education: At minimum 3 years of College education or related work experience Experience: Approximately 12+ years of experience in a technology operations role and/or in Quality Management and Service management. Able to exhibit a progression of increasingly complex job responsibilities during the period inclusive of senior staff management. Certification Requirements: ISO 20K, ITIL V3 expert , V4 MP Certification as part of required knowledge of standards and best practices. Good to have Six Sigma Green/Black Belt EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Show more Show less

Further your career at Ball, a world leader in manufacturing sustainable aluminum packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe! Ball is thrilled to receive Newsweek's 2023 Top 100 Global Most Loved Workplace award! As a sustainable product leader, we have over 16,000 global team members. From endlessly recyclable aluminum cans, and cups, to aerosol bottles, our goal is to contribute to a better community, society, and world. Deputy Engineer Mechanical Position Overview Deputy Engineer Mechanical is a bridge between Engineering Function and his or her operating shift , reporting to the Shift Manager . You will contribute to the success of Ball by ensuring the Smooth operation of Process Equipment and ancillaries in the plant in his shift. The Shift mechanical engineer is the link between Engineering function and his/her respective shift operating team. Your Key Responsibilities Include Carry out scheduled and unscheduled maintenance tasks, visual maintenance, repairs, preventive maintenance, etc. as directed by the senior or any other official including but not limited to from Production Dept. Follow the preventive maintenance schedule. Record all readings correctly and accurately. Ensure effective utilization of tools and tackles and prevent misuse of same. Always use safety equipment and tools whenever and wherever required. Attend breakdowns independently, Carry out modification work, and do scheduled and unscheduled preventive maintenance to help production process. Troubleshoot Mechanical faults / problems and take corrective actions in process equipment and ancillaries in his shift. Achieve target of mechanical down time and breakdowns. Can Read Equipment drawings / Bill of materials and identify parts; can read and interpret machine manuals / Maintenance procedures. Can do Troubleshooting and fault finding in his shift. Repair of gearboxes, centrifugal pumps, Hydraulic pumps, Replace motor bearings, precision machine assemblies, special components. Can do alignments and levelling of equipment, is able to do commissioning of new equipment. Modify / create AutoCAD drawings, create SOP’s, Procedures, conduct Job safety analysis prior to work. Follow and maintain organization’s SOPs and safe working practices. Comply with any legal, environmental and safety, BRC requirements and/or checks. Actively participate in companies Continuous Improvement initiatives e.g. Lean Manufacturing, Six Sigma, SMED, 5 S, ISO, etc. To conduct lean manufacturing activities and participate in audits as per company requirements. Experience And Skills Required 4 years’ experience in a manufacturing background (in Steel / FMCG / Textile / Printing) with Experience in Mechanical maintenance in engineering department. Key job-related skills 4 years’ experience in a manufacturing background (in Steel / FMCG / Textile / Printing) with Experience in Mechanical maintenance in engineering department. Should have very good experience of Gearboxes, Pumps, lubrication, replacing Motors, repair of precision machines, alignment, and adjustment and set up of machine after maintenance. Experienced to work on LPG fired equipment such as boilers and ovens. Must be qualified to unload LPG from tankers and able to work on vaporizers. Must be able to work on Lathe machine, Milling machine, grinders, arc welding machines, apart from Millwright works as part of this role. Good knowledge and hands on experience of maintenance of ancillary equipment such as compressors, Chillers, cooling towers, Air handling units. Educational Requirements Diploma in Mechanical engineering (2) Diploma in tool and Die making (2) Ball Corporation is an Equal Opportunity Employer. We actively encourage applications from everybody, regardless of gender, age, ethnicity, faith, ability, or orientation. When you join Ball you belong to a team of over 16,000 members worldwide. Our products range from infinitely recyclable aluminum cans, cups to aerosol bottles that enable our customers to contribute to a better world. Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging. Everyone at Ball is making a difference by doing what we love. Because what we create may change, but what we will always make is a difference. Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems. No agencies please. Show more Show less

Further your career at Ball, a world leader in manufacturing sustainable aluminum packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe! Ball is thrilled to receive Newsweek's 2023 Top 100 Global Most Loved Workplace award! As a sustainable product leader, we have over 16,000 global team members. From endlessly recyclable aluminum cans, and cups, to aerosol bottles, our goal is to contribute to a better community, society, and world. JE – Front End (Mechanical) Position Overview As the Junior Engineer – Front End , you’re a key member of the Shift Operations Team, reporting to the Shift Manager . You willcontribute to the success of Ball by contributing for smooth operation and maintenance of Bodymakers, Trimmers, Cuppers and other front end Equipment in can making line. You will have to work safely and produce quality product in the front End. You will have to strive hard to achieve area KPI’s through active participation and teamwork and will work actively in improvement activities, TPM, 5’s activities in the area. You will have to play key role in size changeovers and achieve best in class changeover time in the front end. Your Key Responsibilities Include Responsible of Operation of Front end equipment. He will ensure the front end Machines are utilized and operated to their optimum speed and efficiency. Conducts Safety checks in Cuppers and Bodymakers within first two hours of start of shift and logs down findings and corrective actions. Conducts Operation / Maintenance checks in the front-end and takes corrective actions on time. If any support is needed, he will discuss with area leader and completes the corrective actions. Update machine log books, Note down the corrective action taken in the shift. Ensure the cans produced in front end meet all quality specification. Does the Quality checks takes corrective actions on time for any deviation. Responsible for CCP- Sliver in Trimmers. Follows proper procedure / measures in his shift to control the CCP. Maintains Front End area and Equipment in accordance with housekeeping and hygiene standard. Maintains Housekeeping during shift hours and handovers the shift with good housekeeping. Responsible for front end area spoilage target. Addresses the spoilage concerns (tipped cans / Jams / frequent start-stop) and take swift action to get the abnormal condition back on track. Responsible for tool usage in bodymakers. Polishes / crosshatches bodymaker tooling as per schedule. Responsible for short can rate in bodymakers. Checks the process parameters (Cup quality, Cup lube level, Tramp oil level, coolant concentration, Coolant temperature) are within specification. Executes coil changes. Cleans die set / cupper and maintains on periodical basis. Utilize the opportunities (Standby time, lable change time or any other natural downtime) and does Corrective maintenance activity in Bodymakers and cuppers (such as filter change, Stripper change and seal changes) as planned / requested by team leader. Safety: Near miss reporting. Participates in Behavior based safety (BBS). Attends all safety trainings. Follows department and plant safe practices. Uses proper tools in his work and maintains / stores them safely. Works closely with engineering team and supports the Maintenance and up-keeping of front end equipment. Understand solid waste management system. Ensure all the waste generated in the area are segregated / handles and disposed-off according to the system. Beginning of shift take the handover from the outgoing shift team member, understand the issues in the area, actions taken. Discuss with team leader and plan for the day. Ensure to receive the area with proper housekeeping, all scrap bin cleared and scrap is counted. Actively participate in companies Continuous Improvement initiatives e.g. Lean Manufacturing, Six Sigma, SMED, 5S, ISO, etc. Conduct lean manufacturing activities and participate in audits as per company requirements. Attend area team meetings on periodical basis. Drives area improvement agenda based on meeting outcomes. Gain Knowledge and experience in Bodymaker and trimmer periodic maintenance. Support engineering resources for periodic maintenance. Gain Knowledge and experience in audit and alignment of Bodymakers. Support engineering resources for periodic maintenance. Work closely with engineering resources for changeover activities. Gain knowledge and experience in die set change / Bodymaker changeover, trimmer changeovers. Responsible for hydraulic oil consumption in the front end in his shift. Changes ram seals / pushrod seals as requested by team leader. Responsible for corrective Maintenance on front end during his shift, Repair / maintain the equipment and get back in operation with least possible downtime as requested by team leader. Gives input for consumables, machine spares and tools consumption to team leader and help achieve maintenance spending target. Follows and maintain organization’s SOPs and safe working practices. Comply with any legal, environmental and safety, BRC requirements and/or checks. Qualification And Experience Required Diploma in Mechanical engineering (8) 3 Years Operation / maintenance experience in manufacturing background in a high speed, high volume continuous process plant with hydraulic and Mechanical presses. Example automotive ancillary producing body parts. Hands on experience in maintenance / alignment / set up / trouble shooting of Gearboxes, Complex assemblies, Hydraulic Circuits, Heavy duty mechanical power press and similar imported Equipment using specialized tools and tackles. Experience in machine shop, lathe, Milling, surface Grinding. Diploma in Toolroom technology (8) 3 to 4 Years Tool and Die making / Millwright experience in an automobile ancillary / die manufacturing. Experience in CNC Machine programming, CNC Grinding machines. Successful track record in mechanical tool room work and mechanical maintenance. Skills & Competencies Required Must be able to work shifts and able to work extended hours on occasions when required. Computer literacy and the ability to generate reports. Ability to read, understand and develop engineering drawings. Analytical skills to interpret numerical data. Working knowledge of Health and Safety work practises. Languages Required English. Local languages. Show more Show less

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com Job Function: Supply Chain Planning Job Sub Function: Demand Planning Job Category: People Leader All Job Posting Locations: Pune, Maharashtra, India Job Description: Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing creative ideas, products and services to advance the health and well-being of people. Every day, our more than 130,000 employees across the world are blending heart, science and ingenuity to profoundly change the trajectory of health for humanity. At Johnson & Johnson Medical Devices Companies, we are using our breadth, scale and experience to reimagine the way healthcare is delivered and help people live longer, healthier lives. In a radically changing environment, we are making connections across science and technology to combine our own expertise in surgery, orthopedics, vision and interventional solutions with the big ideas of others to design and deliver physician and patient-centric products and solutions. As pioneers in medical devices, we continually focus on elevating the standard of care—working to expand patient access, improve outcomes, reduce health system costs and drive value. We create smart, people-centered healthcare to help the patients we serve recover faster and live longer and more vibrantly. Job Description: Johnson & Johnson Medical is recruiting for a Regional Planning Manager, located in Pune. The Regional Planner, ASPAC is responsible for carrying out regional demand & deployment planning processes for Medical business in the region. This individual will work in close collaboration with global plan and country/cluster supply chain teams to ensure attainment of aligned business goals and objectives. This position will be responsible for providing statistical forecast input, coordinating demand -supply handover with clusters Supply Chain teams, ensuring timely product and instrument availability by coordinating with global Plan team and weekly /monthly customer service updates. Key Responsibilities: The Planner is responsible for carrying out the demand & deployment planning for Medical business in ASPAC region. The position is responsible to:- Provide statistical forecast input for country/cluster demand planning process and manage business forecasts over 12/24 months horizon for strategic planning and manufacturing / capacity planning. Coordinate and Lead demand-supply handover with country/cluster plan teams. Aggregate country/cluster demand to create regional demand overview and analyze business/financial plans (BP/FP) and demand plans (DP) gaps Coordinate with Global Plan for timely product availability/service levels in the countries and communicate availability information on a weekly basis. Ensure business continuity by managing the supply disruptions and demand surges by ensuring timely escalation for significant supply disruptions. Manage the inventory and inventory health targets (slow and obsolete inventory). Operate and coordinates the entire Network Planning process to ensure the product availability for the franchise-country Run MRP, raise PO's and Planning Parameter review for ensuring product availability for franchise-country Support product portfolio optimization, asset reconfiguration projects, which has potential impact on product availability and business continuity in the region Operates ERP and Advanced Planning Systems and Tools Qualifications - External Education: Essential: – Bachelor's degree Desirable: – Master in Business Administration – Green Belt six-sigma certification – APICS Certification Knowledge – 3+ years of relevant experience – Experienced ERP & Planning Systems user – Supply chain experience in medical device or pharmaceutical industry. Skills – Fundamentals of Supply Chain – Strong analytical skills and an aptitude for planning. – Ability to use advance statistical techniques – Accuracy with attention to detail – Ability to collaborate with virtual teams Show more Show less

Description At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Key job responsibilities Working with the Team to ensure smooth function of the Amazon transportation operations at Agra. Executing the delivery process from delivery station to customer address. Ensure enough bandwidth in delivery team to ensure peak time delivery management. Continuously improve the delivery process and attain a sustained level of delivery performance improvement. Basic Qualifications Bachelor's degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Preferred Qualifications Six Sigma Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ATSPL - Delhi - C58 Job ID: A2983819 Show more Show less

Full-time Career Site Team: Operations Job Description Role Overview: We are seeking a dynamic and strategic Business Transformation Expert to lead initiatives that drive operational excellence and innovation across our product and process landscape. This role will focus on re-engineering business processes, enhancing product platform capabilities, reviewing UI/UX for optimal user experience, and establishing robust KPI tracking and governance frameworks. Key Responsibilities Lead end-to-end process re-engineering initiatives to improve efficiency, scalability, and compliance. Collaborate with product and engineering teams to define and prioritize new platform features aligned with business goals. Conduct UI/UX reviews to ensure intuitive, user-centric design across digital platforms. Develop and maintain governance models and dashboards to monitor KPIs and ensure process adherence. Author and maintain Standard Operating Procedures (SOPs) to support global compliance and operational consistency. Partner with cross-functional teams including data operations, product, and transformation leads to identify and implement improvement opportunities. Build business cases for transformation initiatives, including ROI analysis and risk assessments. Qualifications Proven experience in business transformation, process optimization, or product operations. Strong understanding of digital product lifecycle and platform architecture. Demonstrated ability to write globally compliant SOPs. Experience with UI/UX principles and usability testing. Familiarity with KPI frameworks and governance best practices. Lean Six Sigma or ITIL certification preferred. Skills Strategic thinking with strong analytical and problem-solving capabilities. Excellent communication and stakeholder management skills. Proficiency in digital tools for process mapping, analytics, and collaboration. Self-starter with the ability to lead cross-functional initiatives independently. Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion Privacy Policy Show more Show less

The Business Transformation Team is at the heart of reshaping the Asset Management business to meet the demands of a dynamic and competitive landscape. Responsible for driving transformational change across the organisation, this team is focused on helping to enable scalable growth, operational excellence, Operating model and market leading client experience. As a AVP-Transformation, you will play a crucial role in enhancing elements of the operating model within the Asset Management business and drive functional & cross-functional change to delivers on our strategic objectives. This role will initially focus on supporting the build of Asset Management capabilities to our India 2.0 ambition which covers teams supporting trade lifecycle, client lifecycle & Investment life cycle for both Public & Private markets. This role is a heavy hands-on role involved in planning, scoping & executing all business transitions across asset management, perform detailed activity analysis, building templates to capture business data, collaborate with business teams to gather factual data for deeper analysis and also support in strengthen existing capabilities by implementing scalable operating models, driving efficiencies. Joining this team means stepping into a role where you will make a tangible impact. Responsibilities Hands-on responsibility to run projects on a day to day basis. Lead & drive projects to deliver on our India 2.0 ambition, with a focus on strengthening our existing capabilities & build new capabilities. Support in building capabilities both by breadth & depth, identify & transformational opportunities to simplify our operating model & also globalize process to support all regions (UK, Europe, APAC & US). Plan, Manage, lead & control End to End transition of business processes by adhering to minimum standards and guidelines. In partnership with Functional Leaders and all stakeholders. Build controls & test controls to ensure all transitions are successful and report back to governance team. Perform in-depth activity analysis for identified capabilities, document value streams, build high level process maps, KT Plan, Training plan & tracker, SOP’s, KPI’s, FMEA, etc. Responsible for all allocated business transitions till go-live and handhold to BAU Use strong problem-solving skills to address challenges across multiple functions, often navigating unclear scenarios to drive practical, strategic solutions. Collaborate with cross functional business teams and Technology to shape and deliver initiatives, ensuring cohesive execution across departments. Build positive relationships with business stakeholders within the organisation. Challenge the status quo, thinking differently and expressing new ideas. Key Responsibilities: Hands-on responsibility to run projects on a day to day basis. Lead & drive projects to deliver on our India 2.0 ambition, with a focus on strengthening our existing capabilities & build new capabilities. Support in building capabilities both by breadth & depth, identify & transformational opportunities to simplify our operating model & also globalize process to support all regions (UK, Europe, APAC & US). Plan, Manage, lead & control End to End transition of business processes by adhering to minimum standards and guidelines. In partnership with Functional Leaders and all stakeholders. Build controls & test controls to ensure all transitions are successful and report back to governance team. Perform in-depth activity analysis for identified capabilities, document value streams, build high level process maps, KT Plan, Training plan & tracker, SOP’s, KPI’s, FMEA, etc. Responsible for all allocated business transitions till go-live and handhold to BAU Use strong problem-solving skills to address challenges across multiple functions, often navigating unclear scenarios to drive practical, strategic solutions. Collaborate with cross functional business teams and Technology to shape and deliver initiatives, ensuring cohesive execution across departments. Build positive relationships with business stakeholders within the organisation. Challenge the status quo, thinking differently and expressing new ideas. Key Responsibilities in Allocated Projects Requirements Gathering : Engage with stakeholders to understand business needs, specify requirements, and document these in a clear and comprehensive manner. Conduct workshops, interviews, surveys, and observation sessions to elicit detailed information. Analysis and Documentation : Analyse business processes to identify to offshore, automate, eliminate, inefficiencies and recommend solutions. Develop functional and technical specifications, ensuring they align with business requirements. Create and maintain documentation including process maps, workflow diagrams, system requirement, effort analysis, skill needs, licence, market data, etc.. Solution Design : Evaluate potential solutions and recommend the most effective approach by documenting As-is & To-Be operating models Detailed effort analysis, transition plan & approach, timelines, etc. Collaborate with business teams to create training materials, approach, plan etc. Identify risks & propose mitigation plan Change Management : Assist in change management efforts by ensuring stakeholders are informed and prepared for changes. Transformation Project Management: Lead end-to-end medium to highly complex Asset management projects, including identifying key subject matter experts, cross functional stakeholders, deep understanding of business cases, build project objectives, charter, workstreams, scope, resources, dependencies, weekly delivery schedules, execution plan, risk logs, critical path, escalation metrics, management information, project meetings & any other project artifacts. Develop and maintain high-quality project plans with built-in risk mitigation strategies, ensuring responsibilities are assigned to project resources on daily/weekly basis. Building in-house frameworks for In-depth activity analysis, effort analysis, control environment, skill analysis, ideation, communication, team building, process excellence, knowledge management, escalation management, etc. Conduct regular lessons learned sessions during the project lifecycle and incorporate learnings for future projects. Build Knowledge bank & run books for future use. Adhere to governance standards, including Project Change Standard and guidelines, maintaining accurate RACI and RAID logs and other project records. Produce timely management information and ensure completion and sign-off of mandatory documentation, project artifacts for audit & control (e.g., business case, requirement documents/user stories, stage gates, test plans, change requests, closure documents) at appropriate stages. Build Summary MI to Monitor and report progress to stakeholders. Independently identify and manage issues, risks, and dependencies, making recommendations for mitigation and escalating as necessary to maintain project progress. Manage relationships with required teams (e.g., Technology, external suppliers, and other business functions) to achieve timely delivery. Key Accountabilities: Accountable for delivering projects with quality & timeliness, providing expert advice or services, utilizing specialist knowledge and subject matter expertise. Provide solutions for challenges to overcome Identify and anticipate the need for changes to continuously enhance the quality and efficiency of output. Experience: · Minimum of 8+ years of management experience out of which 5+ years specifically in leading transformation & change projects preferably in asset management industry (buy side) or capital markets. · Demonstrable track record of end to end delivery of projects including transition management · Experience of managing business transformation projects, working with both internal and external stakeholders within business function. · Working effectively with stakeholders at different levels including executive, global leaders, Investment teams and external parties. Qualifications Educational Qualification: Graduate in any discipline, preferably in Finance or management PMP, Six Sigma, CI, Lean, Business Transformations, Agile certification is an added advantage Show more Show less

SKF has been around for more than a century and today we are one of the world’s largest global suppliers of bearings and supporting solutions for rotating equipment. Our products can be found literally everywhere in society. This means that we are an important part of the everyday lives of people and companies around the world In September of 2024, SKF announced the separation of its Automotive business, with the objective to build two world-leading businesses. The role you are applying for will be part of the automotive business. This means you will have the opportunity to be a part of shaping a new company aimed at meeting the needs of the transforming global automotive market. Would you like to join us in shaping the future of motion? We are now looking for a Warranty & Field - Automotive Business The Warranty and Field Specialist is a crucial role focused on managing customer complaints, warranty claims, and field returns to ensure customer satisfaction and continuous improvement. This position requires strong problem-solving skills and the ability to work closely with the Auto Quality Team and other departments. We are in the process of identifying a suitable candidate for the role of Warranty & Field. This role will be based in Pune and will report to the Sales Quality Manager. Key responsibilities (or What you can expect in the role) Escalate Complaint when required in relation with Auto Quality Team Drive/Secure effective and efficient Customer Complaint management (prompt handling/8D quality… including 0 Km). Manage Warranty and Field return (complaint/sanity check/investigation/reports/invoice & charge back) Negotiate/Minimize Technical factors Capture and drive lessons learnt from investigation results (Design/manufacturing) Requirements (or We Expect You To Have/be) Quality Assurance and Management. Knowledge of quality management systems (ISO standards, Six Sigma, etc.). Technical Expertise Problem-Solving Skills: Ability to troubleshoot complex technical issues in the field or under warranty claims Warranty Management: Understand warranty policies, terms, and conditions. Documentation and Reporting: Prepare accurate service reports, maintenance logs, and warranty claim records. Collaboration and Teamwork You will enjoy working here if you are Proactive and Self-Motivated: You take initiative and are driven to achieve your goals without constant supervision. Excellent Communicator: You have strong interpersonal skills and can effectively convey ideas and build rapport with clients. Adaptable and Resilient: You thrive in a fast-paced environment and can quickly adjust to changing market conditions. Customer-Centric: You prioritize customer satisfaction and are committed to understanding and meeting their needs. SKF is committed to creating a diverse environment, and we firmly believe that a diverse workforce is essential for our continued success. Therefore, we only focus on your experience, skills, and potential. Come as you are – just be yourself. #weareSKF Some Additional Information This position will be located in Bangalore. For questions regarding the recruitment process, please contact Machindra Kokare, Sr. Recruitment Specialist on email machindra.kokare@skf.com. Is this you? If the answer is yes, submit your application with your CV in English no later than 05-07-2025 . Please note that we can't accept applications via email. We will screen candidates continuously throughout the application period, so make sure to submit your application as soon as possible. Follow us on social media At SKF, we are committed to promoting fairness and inclusivity throughout our recruitment process. To achieve this, we may include assessments and verify the information in your application in compliance with country-specific laws and regulations. If you have any questions or concerns, please feel free to contact the recruiter. About SKF SKF has been around for more than a century and today we are one of the world’s largest global suppliers of bearings and supporting solutions for rotating equipment. With more than 40,000 employees in around 130 countries, we are truly global. Our products are found everywhere in society. In fact, wherever there is movement, SKF’s solutions might be at work. This means that we are an important part of the everyday lives of people and companies around the world. See more, at www.skf.com. Show more Show less

The D. E. Shaw group is a global investment and technology development firm with more than $60 billion in investment capital as of March 1, 2024, and offices in North America, Europe, and Asia. Since our founding in 1988, our firm has earned an international reputation for successful investing based on innovation, careful risk management, and the quality and depth of our staff. We have a significant presence in the world's capital markets, investing in a wide range of companies and financial instruments in both developed and developing economies. We are looking for a candidate to join the Office of the OC as a Manager in Hyderabad, India. The DESIS Operating Committee (OC) serves as the leadership entity of the firm. The OC's office (OCO) ensures that the OC functions smoothly and productively, orchestrates significant projects across the firm, and adds value by embracing standardization, simplification, and automation. It also advocates for enduring, data-oriented strategies to enhance DESIS. Moreover, OCO aids in strategic decision-making and initiatives throughout DESIS, encouraging an environment where empirical practices and constant learning prevail to foster innovation and operational effectiveness. The Manager – Real Estate and Facilities Planning in the OCO will be responsible for managing and optimizing the company’s office space across multiple locations. This role entails strategic planning, project management, and regular interaction with various business units to ensure effective utilization of office spaces and to meet the growing needs of the organization. WHAT YOU'LL DO DAY-TO-DAY: You will report to the Chief of Staff to the OC and be responsible for various aspects of project management, space planning, and stakeholder management. You will lead the planning and execution of DESIS’ future office space projects, developing and managing project timelines, budgets, and resources to ensure successful completion. Additionally, you will analyze commercial proposals and contracts from vendors, integrating this information into the project’s budget model. Regularly tracking headcount forecasts and office utilization rates will help you anticipate and plan for future space requirements, including seasonal demand. You will ensure optimal allocation of office spaces, cabins, and seats among business units, setting guidelines and monitoring deviations from the plan while producing countermeasures as needed. You will be expected to engage in effective communication and alignment on office space planning with Administration, Legal, Finance, Business Unit Chiefs of Staff, and business team leads. You will also engage with real estate consultants, aggregators, and vendors, managing relationships and negotiations to secure favorable terms. Furthermore, you will work closely with the Administration and business teams to oversee the rightful allocation and utilization of seats and office spaces, developing and implementing strategies to manage space usage more efficiently. WHO WE’RE LOOKING FOR: Basic qualifications: A Bachelor’s degree in Business Administration or equivalent qualification 8-12 years of experience in project or program management within Administrative or similar operations roles, with demonstrated success in handling office space projects either internally or as an external consultant Professional certifications or equivalent proven experience in competencies such as PMP, Business Process Modelling, and Lean Six Sigma Proficiency in project management tools, service management tools, and Microsoft Office suite (Word, Excel) Excellent negotiation, leadership, and communication skills Experience in project-specific budget planning (modelling) Robust background in real estate, facilities management, and project management Preferred qualifications: An MBA degree Interested candidates can apply through our website: https://www.deshawindia.com/recruit/jobs/Ads/Linkedin/MgrWrkspcPlanOCJan25 We encourage candidates with relevant experience looking to restart their careers after a break to apply for this position. Learn about Recommence, our gender-neutral return-to-work initiative. The Firm offers excellent benefits, a casual, collegial working environment, and an attractive compensation package. For further information about our recruitment process, including how applicant data will be processed, please visit https://www.deshawindia.com/careers. Members of the D. E. Shaw group do not discriminate in employment matters on the basis of sex, race, colour, caste, creed, religion, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. Show more Show less

Role: 🟩Handling documentation of processes (Creation & Revision). 🟩Creating / reviewing and tracking areas of improvement. 🟩Undertaking improvement projects (to improve outcome and efficiency). 🟩Driving Kaizens within the departments. 🟩Preparing the department and support in documentation to apply for Process/ Business Excellence Awards. 🟩Monitoring the key metrics for the department, identifying process improvement opportunities and driving improvements. Skillset: ✔️ ISO 9001:2015 certification exp ✔️ 6 Sigma Green Belt ✔️ Minimum 3-5 yrs experience in driving improvement projects ✔️ Core Process Excellence role in the past. Show more Show less

About the Role We are seeking a detail-oriented and analytical Call Quality Analyst to monitor, evaluate, and improve the quality of sales calls. The ideal candidate will ensure that sales representatives adhere to company standards, compliance requirements, and deliver exceptional customer experiences. This role plays a critical part in identifying training needs, enhancing sales effectiveness, and driving continuous improvement. Responsibilities Monitor and evaluate inbound and outbound sales calls for quality, compliance, and performance standards. Develop and maintain quality scoring guidelines and evaluation forms. Provide detailed feedback and coaching to sales representatives based on call evaluations. Identify trends, gaps, and opportunities for improvement in sales techniques and customer interactions. Collaborate with sales managers and trainers to develop targeted training programs. Generate regular reports and dashboards on call quality metrics and KPIs. Ensure compliance with regulatory and internal policies during customer interactions. Participate in calibration sessions to ensure consistency in evaluations. Recommend process improvements to enhance customer satisfaction and sales performance. Qualifications Bachelor’s degree. Knowledge of 7 quality tools. 2+ years of experience in a quality assurance or sales support role, preferably in a call center or telesales environment. Strong analytical and listening skills with attention to detail. Excellent verbal and written communication skills. Proficiency in CRM systems and call monitoring tools. Ability to handle confidential information with integrity. Strong organizational and time management skills. Preferred Skills Experience with speech analytics tools. Knowledge of sales methodologies. Familiarity with six sigma tools. Show more Show less

Plastofab is manufacturer of transformer & insulating components for T & D application Role Description This is a full-time on-site role for a General Manager Works located in Kolkata. Responsible for looking day to day production affair, co-ordinate with production team for production planning. Responsible for new development (R&D). Co-ordinate with sales/tender team for repeated order & involve himself/herself for new business generation. Co-ordinate with accounts team for relevant commercial affair & ensure timely payment from customers. Co-ordinate with supply chain & logistic team during planning of production & timely despatch. Co-ordinate with QC department to ensure quality product. Co-ordinate with the relevant team for minimize rejection, betterment of process & final product. Co-ordinate with customers when required. Have well knowledge in ISO 9001:14001 standard & it's requirement. knowledge in other quality improvement policy/methodology e,g 5S, Six Sigma, Lean will preferred. Qualifications Should be Graduate in Mechanical/Electrical Engineering with 10-15 years experience in similar industries. Well conversant in computer, knowledge in mail, office word-excel, design software used in mechanical mfg. Well conversant in English language & able to speak in Hindi language. Impotent Notes Apply if looking forward a long term association. Apply if residing in Kolkata jurisdiction only. Apply with your expected salary in practical way. Only serious candidate please apply. Candidate can also apply trough email-hrd@plastofab.com & put their CV in career link on visit at www.plastofab.com. Show more Show less

Search by Keyword Search by Location Show More Options Loading... Location All Select How Often (in Days) To Receive An Alert: Create Alert Select How Often (in Days) To Receive An Alert: Apply Now » Apply Now Start applying with LinkedIn Please wait... Title: Senior Manager - Production Date: Jun 2, 2025 Location: Mohali - Operations Company: Sun Pharmaceutical Industries Ltd Position: Sr.Manager Production (OSD) Job Title: Job Grade: G9A Function: Sun Global Operations Sub-function: Manager’s Job Title: Skip Level Manager’s Title: Function Head Title: Location: Mohali No. of Direct Reports (if any) Areas of Responsibility Planning of Production and Packing activities as per requirement to achieve the monthly targets To review the Production activities on daily basis for Granulation, Compression, Coating, Capsule filling, Inspection, Packing and Nutra section as per daily production plan (Plan Vs Actual) To ensure Good Documentation Practices (GDP) at shop floor and packing area. To coordinate with IPQA/QC/Engineering/PPC/SCM/EHS & FDD/MSTG department for smooth functioning of Production and Packing activities. Handling of SAP related work in Production. To ensure online documentation as per cGMP practice in Production area. Implementation of best practices on shop floor with respect to cGMP and to ensure that all activities of production and packing area are carried out in compliance with cGMP and safety guidelines. To review SOPs, user requirement specification (URS), purchase requisition (PR), Investigations, Process validation protocol/report, Equipment qualification protocol/report and other QMS documents. To handle the QMS activities in Trackwise /EDMS to review/approve the documents. To ensure timely and smooth execution of commercial validation batches. To ensure proper man power allocation and utilization in the Production/ Packing department. To impart and ensure on time training to officers and workers on cGMP, SOPs, GDP and EHS. To fill the daily assessment sheet as per the target assigned by the seniors. To involve in commercial product troubleshooting along with other departments to ensure timely delivery of product to market. To review technical protocols, reports related to investigational/ verification batches of approved products. To ensure that the products are produced and stored according to the appropriate documentation. To ensure on time implementation of corrective and preventive action (CAPA) with respect to investigation or audit findings or as and when required for compliance. To check the maintenance of the department, premises and equipment. Ensure timely review and implementation of master documents required for smooth production. To ensure timely preparation and review prerequisite documents required for execution of validation batches like BOMs, BMRs, protocols and reports etc. To ensure optimum capacity utilization, efficiency setting and productivity enhancement. Drives business excellence initiatives in production and packing area like Kaizen, Six sigma, 5S etc. To improve the production and packing process for less time, utility consumption and better quality. To report any deviation and abnormality of any type to seniors. To perform any other works as and when assigned by operation Head/Management. Travel Estimate Job Requirements Educational Qualification B.Pharm / M.Pharm Specific Certification Skills Experience 18 to 20 Yrs Apply Now » Apply Now Start applying with LinkedIn Please wait... Show more Show less

Search by Keyword Search by Location Show More Options Loading... Location All Select How Often (in Days) To Receive An Alert: Create Alert Select How Often (in Days) To Receive An Alert: Apply Now » Apply Now Start applying with LinkedIn Please wait... Title: Sr.Manager Production Date: May 30, 2025 Location: Guwahati - Plant Company: Sun Pharma Laboratories Ltd Job Title: Sr.Manager Production Business Unit: SGO Grade G9B Location: Guwahati Key Responsibilities Position Summary – This role is responsible for overseeing all manufacturing operations, ensuring the production process runs smoothly, efficiently, and meets quality standards. This role involves planning, coordinating, and directing production activities while ensuring compliance with safety, regulatory, and company policies. Planning of Production and Packing activities as per requirement to achieve the monthly targets To review the Production activities on daily basis for Granulation, Compression, Coating, Capsule filling, Inspection, Packing and Nutra section as per daily production plan (Plan Vs Actual) To ensure Good Documentation Practices (GDP) at shop floor and packing area To coordinate with IPQA/QC/Engineering/PPC/SCM/EHS & FDD/MSTG department for smooth functioning of Production and Packing activities Handling of SAP related work in Production To ensure online documentation as per cGMP practice in Production area Implementation of best practices on shop floor with respect to cGMP and to ensure that all activities of production and packing area are carried out in compliance with cGMP and safety guidelines To review SOPs, user requirement specification (URS), purchase requisition (PR), Investigations, Process validation protocol/report, Equipment qualification protocol/report and other QMS documents To handle the QMS activities in track wise /EDMS to review/approve the documents To ensure timely and smooth execution of commercial validation batches To ensure proper man power allocation and utilization in the Production/ Packing department To impart and ensure on time training to officers and workers on cGMP, SOPs, GDP and EHS To fill the daily assessment sheet as per the target assigned by the seniors To involve in commercial product troubleshooting along with other departments to ensure timely delivery of product to market To review technical protocols, reports related to investigational/ verification batches of approved products To ensure that the products are produced and stored according to the appropriate documentation To ensure on time implementation of corrective and preventive action (CAPA) with respect to investigation or audit findings or as and when required for compliance To maintain the discipline and punctuality among the colleagues /subordinates /workman To check the maintenance of the department, premises and equipment Ensure timely review and implementation of master documents required for smooth production To ensure timely preparation and review prerequisite documents required for execution of validation batches like BOMs, BMRs, protocols and reports etc To ensure optimum capacity utilization, efficiency setting and productivity enhancement Drives business excellence initiatives in production and packing area like Kaizen, Six sigma, 5S etc To improve the production and packing process for less time, utility consumption and better quality To report any deviation and abnormality of any type to seniors To perform any other works as and when assigned by operation Head/Management Experience 15+ Yrs Educational Qualification B.Pharm / M.Pharm Apply Now » Apply Now Start applying with LinkedIn Please wait... Show more Show less

Search by Keyword Search by Location Show More Options Loading... Location All Select How Often (in Days) To Receive An Alert: Create Alert Select How Often (in Days) To Receive An Alert: Apply Now » Apply Now Start applying with LinkedIn Please wait... Title: Manager - Operation Excellence Date: May 9, 2025 Location: Guwahati - Operational Excellence Company: Sun Pharma Laboratories Ltd Position: Manager, Operational Excellence Plant location: Guwahati Years of experience: 13-14 years Requirements: Pharma industry and plant experience is mandatory Roles And Responsibilities - To drive Operational Efficiency Improvements, To build culture of Continuous Improvement (Lean Six Sigma / TPM etc) To work closely with Site Leadership and help them to identify opportunities for improvement in the areas of Quality, Cost, Productivity & Delivery and conducting gap analysis and driving OE projects To Publish monthly OE MIS reports including OEE and overall plant performance To Coordinate RCA / brainstorming sessions with project teams, help project teams in process mapping, VSM, and statistical analysis. To Conduct trainings on LSS / TPM tools for production team members To Capture the Best Practices and share it with site team and other sites teams To evaluate the standard manpower and Executions of Reduction plan by Coordinating with HODs, Review of Overtime and Reduction of Overtime To conduct regular meeting of Capex and Opex review according to Work Plan with all block head and plant head. To ensure periodic review of Quality Management System and continual improvement plans with block heads Coordinating with all HODs for new product and timely execution of all new product projects Tracking of launching plan and Evaluating, Timely executions of launch plan by coordinating with block heads. Any other additional work allocated by reporting authority and site spoke for any improvement initiatives. Apply Now » Apply Now Start applying with LinkedIn Please wait... Show more Show less

Search by Keyword Search by Location Show More Options Loading... Location All Select How Often (in Days) To Receive An Alert: Create Alert Select How Often (in Days) To Receive An Alert: Apply Now » Apply Now Start applying with LinkedIn Please wait... Title: Sr. Manager - Operational Excellence Date: May 31, 2025 Location: Paonta Sahib - Plant Company: Sun Pharmaceutical Industries Ltd Sr.Manager - Operational Excellence Location : Poanta Sahib Job Role Driving Operational Efficiency Improvement initiatives at multiple sites, Building culture of Continuous Improvement, Conduct training on CI tools (Lean Six Sigma / TPM etc) Responsibilities : Support the Site leadership team (SLT) in driving projects on Operational Efficiency improvement viz Capacity Enhancement, productivity improvement, Cost reduction, yield improvement, process capability etc. Analyzing various processes/applications using appropriate tools and recommending process improvement and enhance operational efficiency. Engaging team members in driving daily performance dialogue process at all 4 tiers. To build culture of continuous improvement through coaching and mentoring of improvement projects. Setting up process of capturing OEE data and daily analysis of losses in Tier-1/2 meeting. Capturing of best practices and sharing it with site team and other site teams. Training of team members on LEAN SIX Sigma tools to build capability for problem solving and process improvements. Experience 15 to 16 years’ experience, with min 5 years of experience Educational Qualification BE / B Tech (Mechanical / Industrial / Production), B Pharm / M Pharm Lean Six Sigma BB certification is must, knowledge of TPM would be added advantage Apply Now » Apply Now Start applying with LinkedIn Please wait... Show more Show less

Company Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible. Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves. Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential. Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care. Job Description As a member of the People Operations global team, the Senior Manager, People Services, will be responsible for the delivery and execution of the overall service delivery strategy in a region/area. The Senior Manager will play a key role in ensuring efficient, cost-effective, and compliant delivery of services in a region/area while also providing a positive end user experience. In partnership with other people services leaders, the Senior Manager is responsible for helping co-create and drive the global Service Delivery strategy. The role will be a member of the broader regional HR leadership team. The Senior Managers will provide support, guidance and development to regional People Services team members, with the goal of creating a customer focused and highly effective HR services team in alignment with our desired employee experience. Role & Responsibilities Oversee regional team of People Services representatives and specialists responsible for serving as a point of contact for employees and managers reaching out to HR. In partnership with People Operations leadership, responsible for setting strategy for assigned geographical location. Build and maintain relationships with key stakeholders (e.g., regional leaders, HRBLs, COEs and other People Operations leaders) to maintain clear lines of communication. Parter with other shared services leaders to execute on overall service delivery strategy, ensuring alignment where appropriate and an effective ’follow the sun’ model. Ensure employee requests are answered in a timely, professional, and respectful manner providing an experience aligned with Intuitive culture. Leverage HR system tools (Workday, Tableau and ServiceNow) and resources to measure performance and identify opportunities for improvement. Ensure efficient assignment of incoming cases through proper system configuration (partnering with People Systems) and by focusing on prioritization, work organization, triage of complex cases and timely escalation within and outside of the team, as needed. Provide daily coaching and guidance to team on how to efficiently resolve cases and improve interactions, when needed. Responsible for maintaining accurate staffing levels and proactively planning for staffing needs and overseeing standardized processes (e.g., onboarding /off-boarding tasks, employee lifecycle processes, TA coordination, and support of mobility & transfer processes). Routinely monitor HR inquiries/cases to ensure monitor adherence to and comply with HR SLAs and quality standards. Ensure HR Document repository is maintained, make recommendations for updates to job aids and knowledge base updates in partnership with applicable internal stakeholders. Provide coaching to employees and managers on self-service resources and tools. In partnership with HR Stakeholder and Leadership across HR function, identify and inform opportunities for continuous process improvement and automation. Develop a highly effective team by providing leadership, building organizational capability, fostering teamwork and managing workload for regional People Services function. Plan, organize and coordinate HR and cross-functional projects and initiatives using the project management approach Qualifications Bachelor's degree, preferably with an emphasis in HR or Business administration 10+ years of relevant experience in an HR, customer center or solution center at a global organization, preferably in med-tech or tech industries 5+ years of experience in leading an HR shared service or operations team and applying service delivery framework Experience working in a global and regional shared services environment Demonstrated experience in delivering high quality services in HR Experience in lean six sigma, process improvement and implementation of HRIS and Service Management tools Ability to work independently, effectively manage time, prioritize and manage workload Proven ability to manage and motivate teams and ability to coach team members on human resources policies, processes, rules and regulations Excellent collaboration skills with ability to manage conflict and defuse difficult situations Analytical skills with the ability to resolve a wide variety of complex issues or problems Ability to contribute to development or modification of HR policies, processes and documentation Excellent organizational and oral/written communication skills Experience with the following tools a plus: Workday, ServiceNow or other customer portal / case management systems 5+ years of experience in leading projects and developing standardized processes a plus Additional Information ntuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws. Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws. Show more Show less

About The Role: Sourcer Drives the overall delivery of qualified, interested and available candidates into our business-facing Recruiters Use proactive sourcing techniques and tools to map and engage talent across the region ahead of demand Build talent pools with segmented according to skill to allow their fast retrieval and ability to track “talent pool health” Sourcers actively communicate with the talent pooled candidates on an on-going basis Output and analysis of efforts, coupled with the Insights developed by the Insight Analysts, (desk research, supply and demand data, market intelligence sources and economic/demographic data), enables this team to provide candidates with deep insights on the talent economy Our sourcing techniques consists of a high-performance response management approach Job Description: 3 to 5 of experience in sourcing Active & Passive pool in Tech/ETO/Leadership roles, Should have worked on multiple Job Portals, LinkedIn & other social media hiring channels, Excellent verbal & written communication with strong stakeholder management experience from GCC/MNC background, Experience in end to end funnel management on Workday is good to have, Should have been part of quality driven environment like the six sigma/Gemba/ITIL framework for Recruitment, Should be willing to work in Hybrid mode with 2 days from client office & 1 day from Scalene office. Should have worked in target driven environment with proven track record, Skills: sourcing,stakeholder management,healthcare,job portal utilization,social media hiring,screening,candidate engagement,workday,quality driven recruitment methods,end to end funnel management Show more Show less

Company Description Sigma Interior is a leading interior designing firm in Kerala, dedicated to transforming spaces and creating exceptional environments. With branches in Cochin, Palakkad, Pala, Kottayam, Thodupuzha and Bangalore, we specialize in delivering bespoke design solutions tailored to our clients' needs. Role Description This is a full-time hybrid role for an Interior Estimator at Sigma Lifestyle Private Limited. The Interior Estimator will be responsible for estimating costs, preparing proposals, analyzing blueprints, and collaborating closely with designers and clients to ensure accurate project execution. Work Location: Palakkad, Kerala Qualifications Strong proficiency in cost estimation and proposal preparation Ability to analyze and interpret blueprints and design plans Excellent communication and collaboration skills Proficiency in interior design software and tools Knowledge of construction materials, methods, and processes Attention to detail and strong organizational skills Experience in the interior design industry is a plus Bachelor's degree in Interior Design, Architecture, or related field Industry Interior Design Employment Type Full-time Job Type: Full-time Schedule: Day shift Work Location: In person

Job Title : Assistant Manager Location : Kashipur, Uttarakhand Qualification : B.Com, B.Sc with or B.E./B.Tech (Mechanical, Production, Industrial Engineering) or MBA in Operations/Supply Chain Management preferred. Experience : Proven experience minimum 7 years in Supply Chain Management, Production Planning, Warehouse, or Logistics, preferably in the paper industry or manufacturing sector. Responsibilitie s -Production Planning & Control :Create production schedules based on forecasts and material availability Coordinate with teams to ensure smooth operations and reduce downtime Monitor WIP and finished goods for optimal stock levels Use SAP S/4HANA (or ERP) for planning and tracking Identify bottlenecks and recommend improvement Warehouse Management Manage storage, retrieval, and dispatch operations Ensure inventory accuracy via cycle counts and audits Maximize space and apply FIFO/LIFO principles Ensure safe handling of materials Introduce automation/digital tools for efficiency Logistics & Dispatch Plan timely dispatches to meet delivery schedules Coordinate with logistics partners for cost-effective transport Ensure compliance with GST, E-Way bills, etc. Track freight costs and suggest savings Use real-time tracking for logistics Coordination & Reporting Collaborate with Sales, Procurement, and Finance for planning Report production, inventory, and logistics KPIs regularly Drive continuous improvement (Lean, Six Sigma, Kaizen,5S) Train and mentor teams for better performance Additional Skills and Attributes: Strong knowledge of production scheduling, inventory management, and supply chain processes. Experience in handling warehouse and logistics operations. Familiarity with GST, E-way Bills, and other regulatory compliances. Strong analytical and problem-solving skills. Excellent communication and leadership abilities. Ability to handle multiple priorities and work under pressure Compensation: Competitive and aligned with industry standards, based on experience and qualifications. Show more Show less

Long Description Day-to-Day Responsibilities: Data Analysis Understand the issues the business is facing and identify relevant data sources to define the scope of the associated impacts. Collects, selects, and validates data relevant to the analysis. Extract and translate business data into actionable data. Analyze and validate heterogenous, possibly unstructured data masses, to extract useful knowledge to optimize the company’s offers, services, or processes. Analyze large, complex data sets to identify trends, patterns, and insights. Utilize insights to propose process and/or system changes to drive continual service improvements. Data Management Implement processes for acquiring and integrating data from various sources. Clean and preprocess data to prepare it for analysis. Assist in data reconciliation and validation checks across various systems. Coordinate with IT and other departments to implement data solutions. Comply with establishing and maintaining data governance policies and procedures. Complete end to end quality assurance activities to ensure reporting is accurate and aligns with established business definitions and objectives. Ensure periodic audits for reporting to maintain data integrity and validity. General Reporting Provide guidance to internal stakeholders on best practices for reporting. This includes source identification, report set up, and report maintenance in systems of record. Collaborate with business leaders to understand their data needs and provide analytical support for decision-making. Develop and maintain key performance indicators to track the Global Services program’s effectiveness. Complete regular analyses of key performance indicators to ensure performance demonstrates global best practices and standard procedures. Create and maintain advanced dashboards and reports using tools like Tableau, Power BI, or similar, to drive operational and business improvements. Develop and present insightful reports that highlight workflow status and value. Provide input and expertise regarding appropriate financial and operational KPIs/metrics to identify the most appropriate measures for Services reporting components. Present data findings to senior management and stakeholders in a clear and concise manner. Advanced Analytics Performs research, analyzes reports, and creates statistical models for presentation/review. Summarize findings and communicate results to partners. Develop and implement data models, algorithms, and statistical analyses to address business needs. Use statistical methods to interpret data and generate actionable insights. Integrate advanced analytics practices into reporting standards introduced to the business. Build and validate predictive models to forecast business outcomes and support strategic decision-making. Documentation Conduct data process mapping activities across various systems to drive continual service improvements and platform enhancements/business process improvements. Assist in documenting data lineage/data flows. Perform database structure research and create data mapping documents to understand relevant data elements along with their definitions and use. Coordinates and provides demos, training and knowledge transfer for any Services reporting solution that launches. IT Reporting Initiative Collate reporting requirements for reporting needs prior to submission to IT, organizing and identifying data sources and intended reporting outputs, for both internal and external stakeholders. Develop and present business case documentation and rationale for investments and value/impact of reporting initiatives via the IT Steering Committee. Ensure new reporting meets the pre-defined acceptance criteria to ensure that the expected business value/customer satisfaction outputs are achieved. Coordinates release planning, testing and implementation of reporting features and functionality with the IT team and LOB. Work cross-functionally to ensure that external customer reporting requirements are accepted by Marketing, Product, and other functional leads. Responsible for business stakeholder management, providing clear and consistent communication of all report development to the business, management, and technology team. Troubleshoot and resolve bugs/defects in Services reporting solutions, with the assistance of IT, as reported or observed by stakeholders. Special projects as required. Must Haves Proven ability to significantly contribute toward or lead operational initiatives with a results-oriented approach. Ability to build internal relationships. Exceptional attention to detail and structured problem-solving skills. Excellent presentation skills and comfortable sharing thought leadership with Executive stakeholders. Proficiency in various business productivity systems. Ability to balance multiple tasks with changing priorities. Ability to negotiate conflict and maintain constructive working relationships with people at all levels of the organization. Self-starter capable of working independently and ensuring deadlines are met. Excellent communication and interpersonal skills, both verbal and written. Skilled with Microsoft Office (Word, PowerPoint, Outlook, Excel etc). Proficiency with SQL and with reporting and visualization tools such as SQL Server Reporting Services, DAX, Visual Studio, Report Builder, Qlik, and Power BI. Extensive experience with ITSM platforms and integrated reporting (e.g. ServiceNow) Understanding of data languages such as DAX, VBA, MDX, R, Python, and Power Query. Knowledge of industry-specific metrics and reporting standards in both financial and operational domains (e.g. ASA, MTTR, NPV, ROI, Cost Ratios). Understanding of relational databases and experience with database management systems. Proven experience in advanced analytics, data mining, predictive modeling. and data processing techniques. Demonstrated success in setting up reporting standards, as well as strategies for data upkeep and collection. Nice-to-Haves Familiarity with cloud platforms (e.g., AWS, Azure) is a plus. A minimum of a 4-year degree or comparable industry experience is required. Degree in quantitative field (e.g. Statistics, Mathematics, or Computer Science) is preferred 4+ years in a BI, data/business analyst, or reporting centric role preferred. Involvement in a Services role within the IT/UCC industry Familiarity with Agile development practices Demonstrated experience understanding and executing technical strategies and processes, resulting in exceeding business targets. Certifications: Data analysis or business intelligence tools (e.g. Microsoft Certified: Power BI Data Analyst Associate) Process and Quality Improvement (e.g. Six Sigma, Lean, Quality) ITIL Show more Show less