6509 Sigma Jobs - Page 40

Company Description Cathay is a leading premium travel lifestyle brand based in Hong Kong, offering products and services across four lines of business – Premium Travel, Cargo, Low-Cost Travel and Lifestyle. The Cathay Group comprises premium full-service airline Cathay Pacific, Cargo business like Cathay Cargo, low-cost airline HK Express, express all-cargo carrier Air Hong Kong, and various other subsidiaries. Cathay Pacific was founded in Hong Kong in 1946. The Group has been deeply committed to its home base, extending to the rest of Greater Bay Area, and making substantial investments to develop Hong Kong as one of the world’s leading international aviation centres. Join us and discover just how far you can go! Role Introduction Cathay Customer Contact Centers are poised for a significant transformation as we accelerate our agenda to become “one of the world’s greatest service brand”. With significant investment being made on technology, innovation, people and organisational development, we are now looking for a seasoned professional to join us as the Customer Care – Operations Manager. The job holder will be responsible for leading Customer Contact operations with an average team size of 100-150 FTEs. The role holder is expected to be a well-recognised leader in the Contact Center industry with the exposure of having managed progressively complex and senior roles in the Contact Centre channel. Key Responsibilities Strategic/ Thought Leadership: Implement the global strategy for customer contact while maintaining an external outlook to help Cathay stay ahead of its competitors. People Management: Direct accountability for circa 125-150 direct employees. Execute the Customer Contact and Cathay people strategy. Communicate effectively with the frontline teams and ensure high levels of people’s engagement. Customer Excellence: Build Hong Kong Customer care hub as an organization that can deliver class leading customer experience measured by NPS and number of other leading and lagging performance indicators. Develop and implement customer experience strategy designed globally with the immediate area of remit( Front office, Middle office, High Value Member servicing etc.) Operational Excellence: Monitor and optimize staffing levels to ensure operational. Execute plans to improve productivity, optimize costs, and enhance performance levels within the Hub. Sales and Performance: Customer Contact is a key sales channel; the job holder is expected to strategize and drive revenue performance in line with agreed annual operating plan. Risk Management: Manage the overall risk profile to acceptable risk appetite with the Hub operations. Develop plans to mitigate operational, resilience and Fraud risks within the channel. Learning and Development: Execute the functional, technical and leadership development & learning roadmap working closely with Cathay academy for the Hub. Ensure highest level of focus on people development by driving world class coaching practices and “operating rhythm” Transformation & Change: Participate in change/ transformation initiatives within Customer care and the broader organization as required. Ensure change readiness for all key changes and transformation. Requirements Tertiary educated with minimum 10-12 years of Contact Centre or Service Delivery experience in a leadership role Well-rounded skillset with demonstrable experience in Lean Six Sigma, Risk and Vendor Management Excellent communication and interpersonal skills with strong people management skills Good strategic agility and strong influencing skills Rigorous analytical and problem solving skills Driver of change and collaborative in approach Self-motivated and confident leader Good communication and interpersonal skills with excellent command of written and spoken English Proficiency in MS Office and Power point International travel to CCD sites will be required Benefits https://careers.cathaypacific.com/who-we-are/why-work-here Cathay is proud to offer eligible employees competitive compensation & benefits package, as varied by location, regularly scheduled hours worked, length of employment and employment status as highlighted below. Travel Privileges on Cathay Pacific Airways Global Network Extensive well-being programs including health and employee assistance program benefits to help you stay well. Paid Leave If this position requires a uniform, a uniform allowance will be provided. Personal & Application Information Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer. We thank all candidates for your interest in Cathay, and regret that only shortlisted candidates will be notified. All job opportunities are published exclusively on our official website. We advise applicants not to apply through or respond to any third-party websites or domains. Kindly exercise caution and avoid unsolicited offers from unofficial sources.

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. What YOU WILL EXPERIENCE IN THIS POSITION In this position, you will get to: Plant Operations Coordinating plant activities for the set up standards with accountability for strategic utilization & deployment of available resources to achieve organizational objectives. Preparing manuals & work instructions for operations for the unit and maintaining reports for facilitating decision making by the management. Production Operations Developing production plans & schedules, arranging for resources to ensure achievement of organizational targets as per budgeted parameters. Mentoring subordinates and ensuring amicable employee relations on the shop floor. Vendor Development Developing long-term partnerships with suppliers; managing day-to-day supplier performance of vendors to ensure meeting of service, cost, delivery and quality norms. Consistently evaluating vendor performance adherence to predefined specifications and supply of quality material / execution of job works. Quality Assurance Monitoring adherence to quality systems and comply with KAIZEN/5‘S/TPM/OEE/POKA YOKE/ISO quality standards and maintaining requisite documents. Implementing quality systems procedures in the organization to reduce rejections and ensure zero defect products. Team Management Directing, leading & motivating workforce and imparting continuous on job training for accomplishing greater operational effectiveness / efficiency. Will work across countries with other Plant Managers and across other Regions You Have Academic background in Graduate Degree in Engineering or relevant discipline . An MBA or relevant advance is a plus Previous experience in or with Experience of 15 to 18 years in credible operations leader with experience at manufacturing companies known for world-class operating systems, processes, tools and performance. Ideal candidate will bring experience from manufacturing and supply chain perspectives, as well as demonstrated leadership in Continuous Improvement initiatives (Lean Mfg, Six Sigma). We Have A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation. Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at www.nvent.com. Commitment to strengthen communities where our employees live and work We encourage and support the philanthropic activities of our employees worldwide Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money Core values that shape our culture and drive us to deliver the best for our employees and our customers. We’re known for being: Innovative & adaptable Dedicated to absolute integrity Focused on the customer first Respectful and team oriented Optimistic and energizing Accountable for performance Benefits to support the lives of our employees At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other’s authenticity because we understand that uniqueness sparks growth.

Overview WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big? Are you ready to love your job? The adventure begins right here, with you, at SITA. PURPOSE Manages service delivery, ensuring coordination across functions and continual improvement of delivery processes. Leads and develops employees by driving performance, fostering growth, resolving conflicts, and aligning team efforts with organizational goals, while ensuring compliance and effective communication. What will you do: Oversees day-to-day operation and performance of a team responsible for successful ordering and delivery of customer orders as per agreed scope, quality and time. Provides direction and leadership to the team, aligning their efforts with organizational goals and fostering a positive, motivating work environment. Monitors, assesses, and provides feedback on individual and team performance, supporting professional development and addressing conflicts constructively. Guides team members through coaching, mentoring, and clear communication to enhance their skills, align objectives, and ensure efficiency. Acts as a role model of organizational values, ethics, and policies, supporting change initiatives and promoting workplace culture in line with company strategy. Manages and optimizes resources Handles day-to-day operational escalations and owns their timely resolution Analyses operational data to identify trends, bottlenecks, and areas of improvement and works with relevant parties to implement viable solutions Develop and maintain operational procedures to enhance efficiency and minimize gaps Ensures compliance with established tools and processes Make informed decisions balancing team needs and business objectives. Collaborates with cross-functional teams to resolve operational issues and improve service delivery. Leads initiative to identify and implement continual improvement opportunities in delivery processes Qualifications Educational Background Bachelor’s degree in business administration, Operations Management, Information Technology, or a related field. Master’s degree in business administration (MBA) or a relevant field is a plus. Qualifications Professional certifications in ITIL, Lean Six Sigma, project management or similar service management frameworks are highly desirable. Leadership and people management training and certifications. Fluent in English, Other foreign languages are a plus Experience 8-10 years or more in project management and supervisory roles managing people directly Ideally 3-5 years in IT solutions provider environment with knowledge of SITA-like products and underlying technologies Extensive experience in service delivery, preferably in a leadership or managerial role. Experience in managing and developing teams, including performance management, coaching, and mentoring. Demonstrated experience in tracking/ analyzing performance metrics and driving improvements Experience in resource allocation and workforce capacity management WHAT WE OFFER: SITA’s workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer: Flex Week: Work from home up to 2 days/week (depending on your Team's needs). Flex Day: You may wish to flex your arrival time at the office to beat rush hours or leave earlier for personal commitments. We encourage open communication with your manager about your needs and routine. Flex-Location: Enjoy up to 30 workdays of benefits, anywhere in the world! Employee Wellbeing: Benefit from the Employee Assistance Program (EAP) provided by SITA, a yearly free service offering practical advice in various aspects of your life. Professional Development: Enhance your skills with our training platforms, inclusive of LinkedIn Learning! Competitive Benefits: Access competitive benefits tailored to the local market and your employment status. SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.

Job Description Role Overview: As the Support Operations Manager, you will be responsible for process optimization, technology systems management, and operational excellence across our customer support organization. This role focuses on the infrastructure, tools, and processes that enable our teams and BPO partners to deliver exceptional customer support to millions of students. Team Overview: Chegg’s Customer Support Team, known internally as The Student Advocacy Team (SAT), is a B2C support organization dedicated to providing outstanding support experiences when students need help with our products and services. We aim to deliver high-quality, transparent and convenient support experiences at scale to millions of students. Responsibilities: Develop long-term operational strategies that anticipate scaling needs and technology evolution Develop operational best practices and serve as the cross-functional liaison between Chegg product teams and the Vendor Operations Manager Collaborate with the Automation and AI manager on long-term automation strategy and technical implementation Support the Advocate Enablement team with technology training and support Create comprehensive process documentation and implementation plans for future rollouts Collaborate with product and engineering teams to understand technology roadmap and plan operational adaptations Serve as primary administrator for customer support technology platforms (Gladly, CSR, MaestroQA) Manage technology vendor relationships and contract strategy for support tools Monitor platform performance and plan capacity improvements and optimizations Plan and implement changes that affect agent workflows and capabilities Design and test new operational processes before handoff to Vendor Operations Manager for BPO implementation Ensure all agents have proper technology access, tools configuration and technical support Required: Bachelor's degree in Business, Operations Management, Engineering, or related field 5+ years of experience in operations management, business process optimization, or technology systems management 3+ years of experience managing customer support platforms and technology systems Proficiency in SQL, data analysis tools, and reporting platforms Experience administering customer support platforms (Gladly experience highly preferred) Proven track record in process improvement and operational optimization methodologies Strong analytical and problem-solving skills with attention to detail Excellent written and verbal English communication skills Experience working with cross-functional teams including engineering and product teams Strong project management skills with ability to manage multiple technical initiatives Ability to work flexible hours to accommodate US and Philippines time zones Preferred Experience: Experience in EdTech or subscription-based business models Experience with automation tools and AI-powered customer support solutions Experience with vendor management for technology solutions Knowledge of API integrations and software development processes Familiarity with project management and process improvement methodologies (PMP, Lean, Six Sigma, Agile) Advanced degree in technical or business relevant field Why do we exist? Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we’ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Thinkful Online Learning, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student. About Us What is Chegg? An ‘always on’ digital learning platform. Chegg puts students first…Everything we build in this company is student-focused, making us the leading student-first connected learning platform. Chegg strives to improve the overall return on investment in education by helping students learn more in less time and at a lower cost. This is achieved by providing students a multitude of educational tools from affordable textbook rentals to Chegg Study which supplements their learning through 24/7 tutor access, step-by-step help with questions, and more. Chegg is a publicly-held company based in Santa Clara, California and trades on the NYSE under the symbol CHGG.

Dear Applicants, One of our well-known Aerospace Manufacturing Companies is hiring for a Supplier Quality Engineer role. Please go through the details below About the role A highly motivated and experienced Supplier Quality Engineer is sought to join the team. This role is responsible for ensuring the highest quality standards across the aerospace supply chain, impacting products and customer satisfaction. The Supplier Quality Engineer will qualify suppliers, improve supplier performance, and resolve quality issues, contributing to the company's global presence and reputation as a leading technology company. Responsibilities Supplier evaluation & qualification: Conduct comprehensive supplier assessments and audits to evaluate their quality management systems, manufacturing processes, and adherence to aerospace quality standards (e.g., AS9100). Perform First Article Inspections (FAIRs) to ensure the initial production run meets specifications. Lead the Production Part Approval Process (PPAP) to validate supplier's production capability and capacity. Participate in Advanced Product Quality Planning (APQP) activities to proactively manage quality throughout the product development lifecycle. Assess and manage supplier processes specifically related to sheet metal fabrication and manufacturing , ensuring compliance with engineering and quality specifications. Perform DSQR (Designated Supplier Quality Representative) activities to ensure compliance with relevant industry and customer requirements. Contribute to the SQA (Supplier Quality Assurance) process, monitoring and improving supplier quality performance. Supplier performance management: Monitor and analyze supplier quality performance data and metrics to identify trends and areas for improvement. Develop and implement supplier development plans to enhance their quality systems, processes, and products. Drive continuous improvement initiatives utilizing methodologies like Lean, Six Sigma, and 8D problem solving. Discrepancy management & problem-solving: Lead and facilitate root cause analysis and corrective actions (8D, A3) for supplier-related quality issues and non-conformances. Manage supplier production non-conforming product control and disposition processes. Ensure timely resolution of supplier quality issues, collaborating effectively with cross-functional teams (e.g., engineering, procurement, manufacturing). Compliance and documentation: Ensure suppliers adhere to regulatory and aerospace quality standards (e.g., ISO 9001, AS9100). Maintain and update supplier quality documentation, including audits, corrective actions, and performance records. Ensure all quality documentation and procedures are in line with company policies and regulatory requirements. Requirements Education: Bachelor's or Master's degree (B.Tech, M.Tech) in Engineering, Quality Assurance, or a related technical field. Experience: Minimum of 3 years of experience in supplier quality engineering, with a preference for experience in the aerospace sector. Key skills: Aerospace Quality Assurance and Supply Chain related experience. Proficiency in quality tools and methodologies like FAIR, PPAP, and APQP. Specific experience in sheet metal fabrication, processes, and inspection techniques . DSQR (Designated Supplier Quality Representative) experience or certification. SQA (Supplier Quality Assurance) experience and a strong understanding of its principles. Experience in Discrepancies Management and utilization of Problem-Solving Tools (e.g., 8D, A3). Supply Chain Auditor experience. Other skills: Fluent in English (written and spoken). Strong Negotiation skills. Quality-oriented mindset with a commitment to continuous improvement. What we offer Competitive salary and benefits package. Opportunities for professional growth and development within a leading technology company with an international presence. The chance to make a significant impact on supply chain quality and contribute to the success of groundbreaking aerospace projects.

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . We are inviting applications for the role of Assistant Vice President , Finance Lead Operations In this role, the candidate will lead a team of F&A resources supporting a Property & casualty insurance firm. This is a specialized functional lead position overseeing approximately 100 F&A professionals across R2R, I2C, and P2P, spanning multiple delivery locations Responsibilities Deep domain knowledge in all sub service lines (R2R, I2C, P2P). Insurance experience & knowledge will be an added advantage Delivering Value through transformation initiatives, ensuring Zero Surprise operations and Growing business with client Deliver Tech and Data Analytics enabled operations on Transaction / outcome commercials Adhering to client & contract requirements, manage client relationship independently till CXO levels Work with the client organization to ensure common objectives are delivered Qualifications Minimum Qualifications Lead the complete ambit of outsourced operations for F&A to ensure high levels of customer satisfaction for both functional and CXO stakeholders Groom and enable career progression while encouraging Genpact culture (CI2). Achieve /exceed retention targets and driving continuous upskilling within teams. Collaborate and work globally with other Genpact business leaders and functional leaders to build and commercialize existing and new product offerings Demonstrate lean six sigma framework to drive continuous performance improvement and drive transformation agenda Must be able to work with cross functional teams like Operations, HR, Service Line, Digital, Transformation, Transitions, etc. Pro-active, ability to trouble shoot, work through organizational change scenarios. Implement appropriate mechanisms to identify , understand and bring up performance gaps and/or performance breakthroughs. Develop and implement improvement plans to close performance gaps. Collaborate in the new deal process including solutioning, pricing, due diligence, transition, and stabilization Experience to manage end-to-end client service delivery and P&L Intellectual agility and analytical outlook Preferred Qualifications Qualified Chartered Accountant or Graduate / Postgraduate from top Commerce colleges would be desirable in the potential candidate Experience in managing F&A operations and relevant years in managing large teams and end-to-end service delivery Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Vice President Primary Location India-Gurugram Education Level Bachelor's / Graduation / Equivalent Job Posting Jul 21, 2025, 11:37:51 PM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: Position Overview: The ideal candidate will lead continuous improvement finance initiatives, applying Lean methodologies to enhance efficiency and accuracy in accounting and reporting operational processes. Key Responsibilities: Partner with finance stakeholders to assess current-state processes and identify areas of improvement. Facilitate workshops to drive process redesign and remove inefficiencies. Support finance transformation projects by designing future-state workflows and change management strategies. Apply Lean methodologies and tools to enhance the efficiency, accuracy, and timeliness of finance operations. Enable and coach finance teams to adopt continuous improvement practices. Develop performance metrics and dashboards to track progress and ensure sustainability of improvements. Collaborate with cross-functional teams including DBTS, data management and analytics, and compliance to implement end-to-end solutions. Document project outcomes and quantify value delivered through Lean initiatives. Qualifications: Undergraduate degree in business, operations, or engineering disciplines, providing a strong foundation in process optimization and Lean solutions. Minimum 7-10 years of experience in process improvement, with a strong understanding of finance operations and controls Lean Six Sigma certification and understand design thinking principles o drive user EX Understanding of digital platforms/solutions and RPA to driving transformation Demonstrated ability to influence and lead change in cross-functional environments. Excellent communication, facilitation, and analytical skills. Proficiency in process mapping and improvement tools (e.g., Visio, Microsoft Office). Strong analytical skills to identify root causes and develop effective solutions. Experience in managing multiple projects simultaneously and delivering results on time. Commitment to fostering a culture of continuous improvement within finance teams. Job Category: Business Analysis - Process Posting End Date: 30/07/2025

Work Flexibility: Hybrid What You will do: Ensuring compliance to Supplier Control activities identified by organization. Experience of PPAP associated with New Product Launches and Management of Production cycles there after (Manufacturing Transfers). Participate in cross- functional teams in the development of new products or changes related to current products in meeting customer requirements. Applies sound, systematic problem-solving methodologies (5Why, DMAIC, 8D, C&E) in identifying, prioritizing, communicating, and resolving quality issues - NC & CAPA to facilitate root cause analysis and corrective actions of supplier quality issues. Promote the use of continuous improvement methodologies such as Lean, Six Sigma, Poka- Yoke (Error Proofing), Measurement System Analysis (MSA), Statistical process control (SPC) and Process Failure Mode and Effects Analysis (pFMEA) Evaluate Quality data to identify process improvement opportunities within the supply chain. Coordinate Change Management & Control with Suppliers and implement changes at Supplier. Review of process and equipment Validation including Installation Qualification (IQ), Operational Qualification (OQ), Performance Qualification (PQ), Special Process Validations, and Test Method Validations. Prioritizing, reviewing, and delivering First Article Inspections FAIs for sustaining parts and development projects.  What You Will Need: Required Qualification: B.Tech (Electronics/Electrical/Mechanical) with 5-9 years of experience in Quality / Engineering / Manufacturing environment. Quality Processes/ Tools - Working knowledge of basic and advanced Quality tools such as; PPAP, Six Sigma, SPC, FMEA, Control Plans, Root Cause Analysis, Poke Yoke, Kaizen, Lean Manufacturing etc. Executes/implements/ improve all supplier quality tools/ Processes. Trains supplier in these tools effectively. Proficient in MS Office Suite (including Word, Excel, Power Point etc). Strong interpersonal skills to work with cross-functional teams (engineering, R&D, manufacturing, regulatory affairs). Preferred Qualification: Understanding of Medical Device Regulatory Compliance (ISO 13485, CFR 820, or comparable standard / regulation) and EU's Medical Device Directive. Excellent communication and influencing skills, with the ability to manage multiple tasks and represent the Quality function across teams Preferred ASQ Certified Quality Engineer (CQE) . Commodity Domain Knowledge – Strong Knowledge & understands technology, regulatory requirement related to product, system & services. Travel Percentage: 10%

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: Position Overview: The ideal candidate will lead continuous improvement finance initiatives, applying Lean methodologies to enhance efficiency and accuracy in accounting and reporting operational processes. Key Responsibilities: Partner with finance stakeholders to assess current-state processes and identify areas of improvement. Facilitate workshops to drive process redesign and remove inefficiencies. Support finance transformation projects by designing future-state workflows and change management strategies. Apply Lean methodologies and tools to enhance the efficiency, accuracy, and timeliness of finance operations. Enable and coach finance teams to adopt continuous improvement practices. Develop performance metrics and dashboards to track progress and ensure sustainability of improvements. Collaborate with cross-functional teams including DBTS, data management and analytics, and compliance to implement end-to-end solutions. Document project outcomes and quantify value delivered through Lean initiatives. Qualifications: Undergraduate degree in business, operations, or engineering disciplines, providing a strong foundation in process optimization and Lean solutions. Minimum 7-10 years of experience in process improvement, with a strong understanding of finance operations and controls Lean Six Sigma certification and understand design thinking principles o drive user EX Understanding of digital platforms/solutions and RPA to driving transformation Demonstrated ability to influence and lead change in cross-functional environments. Excellent communication, facilitation, and analytical skills. Proficiency in process mapping and improvement tools (e.g., Visio, Microsoft Office). Strong analytical skills to identify root causes and develop effective solutions. Experience in managing multiple projects simultaneously and delivering results on time. Job Category: Business Analysis - Process Posting End Date: 30/07/2025

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: Job Overview: As a member of the IT End User Experience Team with Rocket Software, you are part of a global, fast-paced IT organisation whose primary mission is to provide world-class service to Rocketeers. As a Senior ITSM Process Analyst, you will be responsible for defining, implementing, managing, and continually improving ITIL-based IT Service Management (ITSM) processes and best practices for managing information technology services across Rocket Software, thereby enhancing the reliability and value of IT. Essential Duties and Responsibilities : Define, implement, manage, and continually improve ITSM processes, including, but not limited to, Change Management, Incident Management, Problem Management, Knowledge Management, Service Request Management, and Service Asset and Configuration Management, ensuring alignment with ITIL best practices and business objectives. Serving as the subject matter expert, create and update ITSM process documentation, including but not limited to policy and process documents, user guides and training materials. Provide training to Rocketeers on ITSM disciplines. Measure and report on the effectiveness of ITSM processes using key performance indicators, trend analysis, gap analysis and auditing practices to develop a continuous service improvement plan. Prepare and present the required management information reporting in a timely fashion. Enable visualisation of raw data to support strategic decision-making. Establish governance mechanisms to ensure compliance, traceability, and accountability across the ITSM processes managed. Collaborate with stakeholders, both internal and external to IT, to gather feedback, understand their requirements for service improvement, and take appropriate actions. Establish and cultivate collaborative and professional relationships between EUX, the broader IT Team and Rocketeers. Be an advocate for Rocketeers within IT to ensure that their needs and expectations are understood and met regarding the ITSM processes. Act responsibly and diligently to protect the Rockets’ brand, reputation, and customers by adhering to all Information Security policies and processes. Required Qualifications: Five (5) to eight (8) years of experience in ITSM process analysis with expertise in the ITSM processes listed below, preferably in a large enterprise organisation with a demonstrated pattern of increasing knowledge and responsibility. Incident Management Change Management Problem Management Knowledge Management Service Request Management Service Asset and Configuration Management Experience conducting process gap analysis and aligning practices with modern ITSM standards. Strong experience with metrics definition and KPI tracking within ITSM processes. Proven ability to define governance models and enforce role clarity across cross-functional teams. Strong troubleshooting and problem-solving skills with the ability to innovate and think out of the box while paying attention to detail. Outstanding interpersonal skills, including communication, presentation, and emotional intelligence. Strong stakeholder engagement and training delivery skills. ITSM Certification – ITIL Foundation required Experience working in a culturally and geographically diverse team in a rapidly changing environment. Preferred Qualifications: Advanced ITIL certifications Microsoft 365 (Excel, PowerPoint) Jira Service Management Six Sigma Green Belt Education: Degree preferred Information Security: Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. Diversity, Inclusion & Equity: At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

We are seeking a highly motivated and experienced OTC Trade Confirmation and Settlement Sr. Supervisor to oversee and manage the end-to-end trade confirmation and settlement process for Over-the-Counter (OTC) derivatives. The ideal candidate will possess a strong understanding of OTC derivative products, trade lifecycle, and regulatory requirements, coupled with excellent leadership and communication skills. This role requires a proactive individual who can identify and implement process improvements, manage risk, and ensure timely and accurate settlement of trades. Responsibilities: Trade Confirmation: Oversee the timely and accurate confirmation of OTC derivative trades, including interest rate swaps, credit default swaps, equity derivatives, and commodity derivatives. Ensure adherence to industry best practices and regulatory requirements, such as Dodd-Frank and EMIR. Resolve confirmation discrepancies and disputes with counterparties. Monitor and improve confirmation rates and reduce outstanding confirmations. Trade Settlement: Manage the end-to-end settlement process, ensuring timely and accurate settlement of OTC derivative trades. Coordinate with counterparties, custodians, and internal stakeholders to resolve settlement issues. Monitor settlement performance and identify areas for improvement. Ensure compliance with settlement procedures and regulatory requirement Process Improvement: Identify and implement process improvements to enhance efficiency, accuracy, and control. Streamline workflows and automate manual processes where possible. Develop and maintain process documentation and procedures. Implement and maintain appropriate controls to mitigate operational risk. Utilize and optimize trade confirmation and settlement systems. Identify opportunities to leverage technology to improve efficiency and reduce risk. Risk Management: Identify and assess operational risks within the trade confirmation and settlement process. Develop and implement controls to mitigate identified risks. Ensure compliance with internal policies and procedures, as well as regulatory requirements. Participate in risk management assessments and audits. Stakeholder Management: Build and maintain strong relationships with internal stakeholders, including trading, legal, compliance, and IT. Liaise with external counterparties, custodians, and service providers. Communicate effectively with stakeholders to resolve issues and provide updates. Reporting and Analysis: Develop and maintain key performance indicators (KPIs) to monitor the performance of the trade confirmation and settlement process. Prepare and present reports to senior management on key metrics and trends. Analyze data to identify areas for improvement and potential risks. Qualifications: Minimum of 7 years of experience in OTC derivative trade confirmation and settlement. Strong understanding of OTC derivative products, trade lifecycle, and regulatory requirements. Proven experience in leading and managing a team. Excellent communication, interpersonal, and problem-solving skills. Strong analytical and data analysis skills. Proficiency in trade confirmation and settlement systems. Knowledge of regulatory requirements, such as Dodd-Frank and EMIR. Ability to work independently and as part of a team. Strong attention to detail and accuracy. Prior experience with process improvement methodologies, such as Lean or Six Sigma is preferred. Education: Bachelor's degree in Finance, Accounting, or a related field. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. - Job Family Group: Operations - Transaction Services - Job Family: Cash Management - Time Type: Full time - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster.

Location : Mohali City : Mohali State : Punjab (IN-PB) Country : India (IN) Requisition Number : 40745 Job Description Business Title Team Lead - Sales Operations Global Job Title Lead IV Customer Services Global Function Business Services Global Department Customer Services (DEP_BBS2) Organizational Level 7 Reporting to Manager - Sales operations Size of team reporting in and type 3 to 5 Role Purpose Statement Will be responsible for full operational control and end-to-end contract entry and order management activities. He is responsible for People management encompassing the end-to-end processes of talent acquisition, talent optimization, and talent retention while providing continued support for the business and guidance for the employees of an organization. Able to champion the workload distribution to efficiently deliver the Global KPI’s of Customer Service COE. This role requires end to end visibility of Commodity value chains to holistically define/change the operation model as and when required. Main Accountabilities 1. Team Management: a. Monitor Daily contract entry and issuance meet Global KPIs, across all value chains on a daily basis. b. Ability to impart domain knowledge to the team to build a pool of subject matter experts (SMEs). c. Handle and resolve critical issues and propose solutions. d. Provide support in process transitions and work on process stabilization, have well defined control process, SOPs and KPIs. e. Lead and provide guidance to the team to effectively communicate and handle all day-to-day operational related activities with various stakeholders. f. Handle succession planning, identify training needs and work on resource development to build a self-reliant and efficient team. g. Monitor team performance to ensure that customer issues, concerns, and questions are resolved promptly and professionally. h. Act as an escalation point for complex customer issues that require higher-level intervention or strategic problem-solving. i. Accountable for tracking performance and driving best in class KPIs. j. Perform Month End Checks for Team and ensure accounting queries are resolved within the agreed deadline k. Work in coherence to achieve self and team goals. 2. Additional responsibilities: a. Preparing monthly reports and scorecards. b. Manage work allocation and leaves plan of the team. c. Ensuring SOX and other statutory requirements are met and clean audit reports. d. Ensuring close coordination with team to have smooth closure of month end activities. e. Identify and propose ways of process improvement as per Industry leading practices. f. Handle exceptions generated, perform root cause analysis to resolve current issues and act proactively to avert potential issues in future g. Provide guidance and support to the team, knowledge sharing and best practices for talent optimization and retention. 7. Financial Literacy: a. Good understanding of Order to Cash vertical, Order management, Billing, Credit & Compliance, Cash Application, Collections, Disputes management, Controls adherence and period end closing & reporting. b. Lead / identify projects Lean or Six Sigma projects aimed for process improvements / automations Knowledge and Skills Behavior Improve Bunge's outcomes by making data-driven decisions, keeping the customer at the forefront of all they do, and proactively gaining insight into the global strategy. Collaborate, effectively communicate with others and take initiative to continually develop themselves. Pursue opportunities to solve problems and take action while maintaining the ability to manage work, even in times of challenge or change. Technical Relevant experience in Customer Service & Order to Cash Ability to work independently, efficiently and deliver high quality output under time pressure Experience in managing people and processes through a sustained period of change Strong written & oral communications skills in English. Computer proficient and competency in Microsoft Office (Word, PowerPoint, Excel, Outlook). Fair understanding of BI/Reporting tools like Power BI, Tableau, SharePoint & Power Automat. Ability to spot patterns and analyses data Experience in working with SAP system. Education & Experience Regular B.Com/MBA/M.Com or equivalent master’s degree from a recognized institution 6 – 8 minimum years of experience in managing service delivery for order to cash functions Experience of Commodity/FMCG will be an added advantage Excellent computer skills and competency in Microsoft Office (Word, PowerPoint, Excel, Outlook) Experience working in a similar Shared Services Centre setup a distinct advantage Strong Customer Service & OTC Domain expertise (end to end OTC function) Lean or Six Sigma Methodology, Project Management and People management skills Bunge (NYSE: BG) is a world leader in sourcing, processing and supplying oilseed and grain products and ingredients. Founded in 1818, Bunge’s expansive network feeds and fuels a growing world, creating sustainable products and opportunities for more than 70,000 farmers and the consumers they serve across the globe. The company is headquartered in St. Louis, Missouri and has 25,000 employees worldwide who stand behind more than 350 port terminals, oilseed processing plants, grain facilities, and food and ingredient production and packaging facilities around the world. Bunge is an Equal Opportunity Employer. Veterans/Disabled

Responsibilities: Assess the performance of the plant regarding any given referential, typically maturity of management organization, process, equipment adequacy and efficiency, maintenance, housekeeping and dust management, quality, etc. Work with the plant management to determine and justify the priorities. Elaborate and coordinate any relevant action plan to deal with the priorities. Lead and Coordinate Kaizen/Lean and 5S workshops Role includes: To be involved in each agreed action, Train the members in the use of lean techniques and help in training others to train, Agree the actions and follow their implementation, Measuring the success of the action plan, Check the sustainability of the new processes., Ensure EHS procedures are fully included in the scope Check in due time the status of work group results, push them to analyze further and achieve their goals Share the opportunities with the OPEX teams and roll out best practices. Report progress and resource needs to the plant manager Apply & follow safety rules within the plant Coordination for IMS implementation with all functions & consultants. Profile/Competencies: Education, background, level of experience Essential/Mandatory: B.E/B.Tech in Chemical, Ceramic, Production, or Industrial Engineering Six Sigma Green Belt or any equivalent Lean certification Professional with a background of 5 - 8 years in an industrial site operating ideally in fields similar to Calderys (continuous processes like steel, cement, refractories etc) Solid technical basic skills, even scholar, enabling him to understand all aspects of industrial life. Field production experience Ability to lead multi-disciplined teams Experience and knowledge in the field of lean production, production system design principles and know how to use lean methods as improvement tools in a targeted manner. Open minded, experience in multicultural environments Desirable Skills: Problem solving, Planning, negotiation and arbitration Oral and written communication - internal/external contacts Team player with positive mindset Ability to “influence without authority”, lead multi-disciplined teams, train: able to explain concepts, help people without substituting himself, able to make concrete feedback to encourage improvements Professional English (Knowledge of Hindi is desirable), MS Office, Strong analytical skills, Data analytics skills, including experience of statistical methods (knowledge of a statistical software package like Minitab is an advantage)

Job Summary: We are seeking a highly organized and experienced Production Manager to oversee daily operations at our ice cream manufacturing facility. The ideal candidate will be responsible for planning, coordinating, and controlling all manufacturing processes to ensure product quality, efficiency, safety, and compliance with food industry regulations. Key Responsibilities: Production Management Oversee the day-to-day production of ice cream and frozen desserts. Develop and implement production schedules to meet demand and delivery deadlines. Optimize production processes to improve efficiency and reduce costs. Monitor KPIs such as yield, downtime, labor utilization, and throughput. Quality Control Ensure all products meet company standards and comply with food safety regulations (e.g., HACCP, GMP, ISO). Collaborate with the Quality Assurance team to resolve quality issues and implement corrective actions. Staff Supervision Lead, train, and supervise production line staff and shift supervisors. Conduct performance reviews, schedule shifts, and ensure appropriate staffing levels. Foster a culture of safety, teamwork, and continuous improvement. Maintenance and Equipment Coordinate with the maintenance team to ensure machinery is maintained and operational. Identify equipment needs and recommend upgrades or replacements when necessary. Health & Safety Enforce health and safety policies and ensure the plant complies with all occupational health and safety regulations. Conduct regular safety audits and lead incident investigations. Inventory & Supply Chain Manage raw material usage, monitor stock levels, and coordinate with the procurement department. Work with logistics to ensure timely dispatch and distribution of finished goods. Reporting Prepare and present production reports, analyses, and forecasts to senior management. Track budget performance and contribute to cost control strategies. Qualifications: Bachelor’s degree in Food Science, Engineering, Business, or a related field. 5+ years of experience in food manufacturing, preferably in dairy or frozen products. Proven leadership and team management skills. Strong knowledge of production planning and quality systems (HACCP, GMP, etc.). Familiarity with lean manufacturing principles and continuous improvement techniques. Proficient in using production management software (e.g., ERP systems). Excellent communication, organizational, and problem-solving skills. Preferred Skills: Experience in ice cream or frozen dessert manufacturing Knowledge of refrigeration systems and cold-chain logistics Certification in food safety or operations management (e.g., Six Sigma, ISO 22000) Working Conditions: Primarily factory-based with regular exposure to cold temperatures and machinery. May require evening or weekend shifts during peak production periods.

We are urgently hiring Visiting Faculties Job Title: Visiting Faculty/Guest Faculty Timings: 7:30AM - 9:30AM (2 hours) Location: Sigma University - Vadodara Subjects: PHP Basics of IT Skills We think you could be a great fit for this role! if you're interested for this opportunity, I can share the material index with you, which lists all the topics/chapters covered in each subject. Apply Now: Email: hr@dronafoundation.edu.in Whatsapp: 9909990567

Job Summary: We are seeking a detail-oriented and experienced Quality Control Engineer to oversee quality assurance processes in the manufacturing of mechanical machines. The ideal candidate will ensure that all products meet required specifications and industry standards by implementing inspection protocols, analyzing quality data, and driving continuous improvement. Key Responsibilities: Develop, implement, and maintain quality control systems to ensure compliance with mechanical manufacturing standards (ISO, ASME, etc.). Inspect and test incoming materials, in-process components, and finished products using appropriate tools (e.g., calipers, micrometers, CMMs). Analyze mechanical tolerances, surface finishes, and assembly specifications for compliance. Identify quality issues, non-conformities, and root causes; initiate corrective and preventive actions (CAPA). Collaborate with production, design, and engineering teams to resolve quality-related issues and optimize processes. Maintain detailed documentation of inspections, audits, test results, and quality reports. Support internal and external audits and lead product quality reviews. Ensure calibration and maintenance of inspection equipment. Recommend improvements in production methods, equipment, or operating procedures. Train production personnel on quality standards and best practices. Qualifications and Skills: Bachelor’s degree in Mechanical Engineering or related field. 2–5 years of experience in quality control or quality assurance in a mechanical or manufacturing environment. Strong knowledge of machining, welding, fabrication, and mechanical assembly. Proficient with measurement tools (vernier, micrometer, CMM, gauges). Familiar with industry standards such as ISO 9001, ASME, ASTM, etc. Experience with quality tools: 5 Why, FMEA, Pareto Analysis, SPC, and Root Cause Analysis. Strong analytical, problem-solving, and communication skills. Working knowledge of CAD software and MS Office; ERP/QMS software experience is a plus. Preferred Qualifications: Certification in Quality Engineering (CQE), Six Sigma, or similar is a plus. Experience with Lean Manufacturing and continuous improvement initiatives. Working Conditions: Work is performed in a manufacturing environment. Occasional exposure to noise, dust, and moving machinery. May require standing or walking for extended periods. Job Type: Full-time Pay: ₹10,151.63 - ₹34,455.12 per month Benefits: Flexible schedule Life insurance Paid sick time Paid time off Schedule: Day shift Weekend availability Work Location: In person

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role of Assistant Vice President – L ean Digital Transformation In this role, GPO lead is responsible for directing and executing GPO roadmap that solves the business problems/opportunities of the key customer(s) in the F&A domain through the usage of methodologies like Lean, Six Sigma, Business process re-engineering, and by combining technology solutions like Automation Anywhere, Blue Prism, etc. In this role, you would be responsible for the effective delivery of planned Digital projects, RPA bots, AIML projects and Six Sigma projects working with cross-functional global leads including the digital delivery team, and client leadership successfully. This role may involve directly managing the account or reporting to an account manager, but the responsibility of planning and delivering the GPO strategy would be with the lead role. Responsibilities Thorough Continuous Improvement, delivery on committed productivity, productivity improvement in account and Bad Bench reduction Champion the implementation and adoption of standard Global Processes Support and deliver operational excellence and automation and implement best practices and drive efficiency and standardization as approved by Assess new Laws, policies and practices, organization changes and the impact on the Global Processes and communicate such changes and impact to client Lead and be responsible for all training and knowledge transfer relating to the GPO Services Create Transformation Road Map and deliver projects aligned with client Deploy RPA, Macros, Visualizations dashboards and Lean Six sigma, COE projects for mitigating process issues and improving Operational efficiencies identified across towers Design, implement, test and complete all In-Scope CI Projects Engage and leverage lean six sigma practices and processes Support Operations to meet key transformation objectives of client and deliver required business value, productivity Identify and log Issues and Incidents, perform Root Cause Analysis and determine root causes that are leading to Issues; recommend process and System improvements; and resolve Issues and Incidents Manage client relationships and deliver transformation roadmap Lead large teams for transformation resources to deliver program Drive deployment of AIML tools in operations to improve process performance, metric improvement and deliver business value Qualifications we seek in you! Minimum Q ualifications Experience in SAP, S4H, Blackline , Service Now etc. or similar technology and technology deployments Experience in driving RPA program and deploying RPA across platforms Extensive experience in F& A domain . Experience in driving continuous improvement using Lean, Six Sigma Methodology Experience in managing client discussion and driving large transformation programs Experience in deploying AIML or Gen erative A I solution and driving analytics programs Project Management skills –Strong Influencing skills and clarity of thought on effective project management are required People Leadership: Ability to coach & mentor people. Ability to effectively influence & motivate others and Ability to work in diverse teams and with multiple stakeholders Delivers oral and written communications that have clarity and impact Creates a team environment of accountability and commitment for reaching project goals Must be able to work in dynamic and tight deadlines to meet the project schedule Exposure to business metric improvement initiatives like close optimization Understanding of Defining SLA/KPI and linking it to business metrics Experienced Process improvement and Automation expert with domain exposure in F&A Preferred Q ualifications / Skills Lean Six Sigma- GB / BB certification Exposure to AIML certification would be an added advantage Tenured experience leading transformation for 7 - 1 2 + years Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Vice President Primary Location India-Noida Education Level Bachelor's / Graduation / Equivalent Job Posting Jul 21, 2025, 11:25:57 PM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Job Description Role Overview: As the Support Operations Manager, you will be responsible for process optimization, technology systems management, and operational excellence across our customer support organization. This role focuses on the infrastructure, tools, and processes that enable our teams and BPO partners to deliver exceptional customer support to millions of students. Team Overview: Chegg’s Customer Support Team, known internally as The Student Advocacy Team (SAT), is a B2C support organization dedicated to providing outstanding support experiences when students need help with our products and services. We aim to deliver high-quality, transparent and convenient support experiences at scale to millions of students. Responsibilities Develop long-term operational strategies that anticipate scaling needs and technology evolution Develop operational best practices and serve as the cross-functional liaison between Chegg product teams and the Vendor Operations Manager Collaborate with the Automation and AI manager on long-term automation strategy and technical implementation Support the Advocate Enablement team with technology training and support Create comprehensive process documentation and implementation plans for future rollouts Collaborate with product and engineering teams to understand technology roadmap and plan operational adaptations Serve as primary administrator for customer support technology platforms (Gladly, CSR, MaestroQA) Manage technology vendor relationships and contract strategy for support tools Monitor platform performance and plan capacity improvements and optimizations Plan and implement changes that affect agent workflows and capabilities Design and test new operational processes before handoff to Vendor Operations Manager for BPO implementation Ensure all agents have proper technology access, tools configuration and technical support Required Bachelor's degree in Business, Operations Management, Engineering, or related field 5+ years of experience in operations management, business process optimization, or technology systems management 3+ years of experience managing customer support platforms and technology systems Proficiency in SQL, data analysis tools, and reporting platforms Experience administering customer support platforms (Gladly experience highly preferred) Proven track record in process improvement and operational optimization methodologies Strong analytical and problem-solving skills with attention to detail Excellent written and verbal English communication skills Experience working with cross-functional teams including engineering and product teams Strong project management skills with ability to manage multiple technical initiatives Ability to work flexible hours to accommodate US and Philippines time zones Preferred Experience Experience in EdTech or subscription-based business models Experience with automation tools and AI-powered customer support solutions Experience with vendor management for technology solutions Knowledge of API integrations and software development processes Familiarity with project management and process improvement methodologies (PMP, Lean, Six Sigma, Agile) Advanced degree in technical or business relevant field Why do we exist? Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we’ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Thinkful Online Learning, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student. Video Shorts Life at Chegg: http://youtu.be/Fwf90zgaOLA Chegg Corporate Career Page: https://jobs.chegg.com/ Chegg India: http://www.cheggindia.com/ Chegg Israel: http://www.chegg.com/about/working-at-chegg/israel/ Thinkful (a Chegg Online Learning Service): https://www.thinkful.com/about/#careers Chegg out our culture and benefits! http://www.chegg.com/about/working-at-chegg/benefits/ Chegg is an equal opportunity employer

Dear Job Seeker, We are hiring Senior Production Engineer (Mechanical) for Noida sector 5 location. Position - Senior Production Engineer (Mechanical) Experience - 8 to 10 yrs Salary - 30k to 40k Location - Noida sector 5 Job Description: Minimum 5-7 years of experience in a production or manufacturing environment. Lead the daily operations of the production floor, ensuring all processes are in line with safety, quality, and productivity standards. Develop, implement, and improve production plans and schedules. Collaborate with the Supply Chain and Procurement teams to ensure raw materials availability and inventory management. Identify areas for process improvement and lead the implementation of Lean Manufacturing, Six Sigma, or other continuous improvement methodologies. Ensure all production activities adhere to regulatory standards, quality control procedures, and industry certifications (e.g., ISO, TS, etc.). Lead the implementation of quality control measures and investigate any deviations or non-conformities. Work closely with the Quality Assurance team to ensure finished products meet customer specifications. Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Schedule: Day shift Work Location: In person

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Manager, We are looking for someone with extensive knowledge and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated). In this role, you will be encouraged to work on strict deadlines, in a fast paced business environment while being a good great teammate and should have led a team size of ~20 to 25 people. Responsibilities You need to lead all the activities related to Cash and Collections domain Balance Cash related to collections and dispute management, implement & enforce to strategy Interaction with end customers via Calls and Emails for collecting pass due amounts Meeting collections numbers/targets (monthly/ quarterly/ yearly) Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. Dispute Balancing related to invoice, cash and collection issues Lead and participate in conference calls with Country / Regional Financial Managers. Participate in governance meetings at country / region leve. And ensure right collaboration with the team members accurately to meet the deliverables and motivate & help them to develop the process standards Identify operational improvement opportunities and drive implementation (Lean and Six Sigma projects) Timely and effective communication with internal departments for issue resolution Should have understanding on All outcome-based reports, should able to drive daily and weekly cash and Collections target Person should have good understanding on some key critical metrics like Days to Collect, collection efficiency, Un- allocated cash and Un- applied cash Qualifications Minimum qualifications B.Com graduation (MBA – Finance preferred) Meaningful work experience in Cash and Collections Preferred qualifications Excellent Interpersonal Skills Proficient in MS Office applications, especially in MS excel SAP knowledge and experience in generating reports from SAP would be an added advantage Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Manager Primary Location India-Noida Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jul 21, 2025, 7:42:47 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Management Trainee, Order to Cash We're looking for someone with deep understanding and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated) In this role, you will be expected to work on strict deadlines, in a fairly high pressure business environment while being a good team player. SAP knowledge and experience in generating reports from SAP would be an added advantage. Should be open to work in any shift as per the business requirement Responsibilities In this role, you will be responsible for all the activities related to O2C domain. Validate the Purchase Order (PO) requests from to bill the order. Constantly to be interacted with client’s for their feedback and support them wherever required. Ready to support any time at various locations as per client’s expectation Manage Order to Cash related to collections and dispute management, implement & enforce to strategy Interaction with end customers via Calls and Emails for collecting pass due amounts. Meeting collections numbers/targets (monthly/ quarterly/ yearly) Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. Lead and participate in conference calls with Country / Regional Financial Managers. Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Qualifications we seek in you! Minimum qualifications B.Com Graduation (MBA – Finance preferred) Meaningful experience in Order to Cash Preferred qualifications Very Good Written and Verbal Interpersonal skills Proficient in MS Office applications, especially in MS Excel Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Management Trainee Primary Location India-Kolkata Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jul 22, 2025, 2:26:23 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Use Your Power for Purpose Every day, our unwavering commitment to quality ensures the delivery of safe and effective products to patients. Our flexible, innovative, and customer-oriented culture is rooted in science and risk-based compliance. Whether you are engaged in development, maintenance, compliance, or research analysis, your contributions have a direct impact on patient care. By being part of our team, you help uphold a quality culture that adapts and evolves to meet the needs of patients, ensuring that every product we deliver is of the highest standard. What You Will Achieve In this role, you will: Assist in the preparation and maintenance of media stocks, including sterilization of accessories by autoclave cycles. Manage receipt, storage, and handling of Bio ball cultures, and assist in the maintenance of Master cultures and preparation of Cryo vials. Perform various microbiological tests such as water analysis, Microbial Limit Test, Sterility tests, Bacterial Endotoxin Test, CCIT, and micro challenge studies. Ensure training records are updated and correctly filed to reflect current testing capabilities. Perform sampling and labeling of materials as per defined procedures and verify all equipment and instruments. Interpret and evaluate data for accuracy, precision, trends, and potential cGMP impact, recommending appropriate corrective actions. Ensure all documentation and quality records comply with Good Manufacturing Practices and Good Laboratory Practices and are filed according to existing policies. Review and revise Standard Operating Procedures, analytical methods, and related documents to keep them current. Conduct analyses on finished products, raw materials, and components, including data entry, review, and approval in a computerized database, and generate EMS reports. Contribute to the completion of complex projects, manage time effectively to meet targets, and develop plans for work activities within a team, while exercising judgment with reliance on supervisor and working under their direction. Here Is What You Need (Minimum Requirements) Master's degree in microbiology with minimum of three years' experience Demonstrated technical skills in method validation and testing Ability to read and understand applicable compendial methods, Standard Operating Procedures, technical procedures, and governmental regulations Knowledge of Good Manufacturing Practices and its application standards, processes, and policies. Excellent organizational skills and strong ability to multi-task Strong written and verbal communication skills Proficiency with unique Quality Control instruments to meet accuracy specifications for sample management, retains management, interpretation, and evaluation Bonus Points If You Have (Preferred Requirements) Experience with laboratory work, particularly using microbiological techniques Proven track record in leading continuous improvement projects Strong knowledge of lean manufacturing principles, six sigma methodologies, and statistical analysis Strong problem-solving skills and attention to detail Ability to manage multiple priorities and meet deadlines. Excellent interpersonal skills and the ability to communicate effectively with colleagues at all levels Adaptability and willingness to learn new techniques and procedures Work Location Assignment: On Premise Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. Quality Assurance and Control #LI-PFE

Head of Quality Assurance & QMS - Aluminum Die Casting - HPDC / Machining / Surface Protection About Aldica Aldica, based in Jamshedpur, India , is a leading aluminum die casting company specializing in precision components for the automotive sector . We offer a one-stop solution with in-house PDC, machining, leak testing, and surface protection . Committed to quality and innovation , we deliver world-class products backed by technical expertise and modern manufacturing . Our culture promotes excellence, continuous learning, and growth . Location: Jamshedpur, India Key Responsibilities: ● Develop and implement comprehensive quality management systems and procedures ● Lead quality assurance and quality control teams to maintain high product standards ● Establish quality metrics and KPIs for manufacturing processes ● Coordinate with production teams to ensure adherence to quality specifications ● Manage customer quality requirements and handle quality-related customer communications ● Conduct regular audits of manufacturing processes and procedures ● Drive continuous improvement initiatives and preventive action programs ● Ensure compliance with ISO and other relevant quality standards ● Train staff on quality procedures and best practices ● Analyse quality data and prepare reports for management ● Handle supplier quality management programs ● Hande new product development - PPAP and APQP Required Qualifications: ● Bachelor's degree in Engineering (Mechanical/Metallurgy preferred) ● 8-10 years of experience in quality management, with at least 3 years in a leadership role ● Extensive experience in aluminum die casting or similar manufacturing processes ● Strong knowledge of quality management systems (ISO 9001, IATF 16949, ISO 14001, EMS) ● Proficiency in quality tools and techniques (SPC, FMEA, 8D, Six Sigma, MSA) ● Experience with quality inspection equipment and CMM programming Desired Skills: ● Strong analytical and problem-solving abilities ● Excellent leadership and team management skills ● Good communication skills in English and Hindi ● Proficiency in MS Office and quality management software ● Experience with lean manufacturing principles ● Knowledge of automotive industry quality standards To apply, click the link below or copy and paste it into your browser, then fill out the form: https://shorturl.at/pKwNX

About The Opportunity Join a dynamic leader in the operations management sector, positioned to drive business excellence and operational efficiencies for a well-established organization in India. This on-site role offers an exceptional opportunity for a Senior Operations Manager to lead transformative change and optimize operational performance across multiple functions. The ideal candidate will thrive in a fast-paced environment, ensuring that strategic initiatives translate into measurable results. Role & Responsibilities Develop and implement strategic operational plans to drive efficiency and sustainable growth. Lead, mentor, and manage cross-functional teams to achieve high performance and accountability. Oversee day-to-day operations ensuring adherence to compliance, quality standards, and company policies. Identify process improvement opportunities and implement best practices to optimize workflows. Monitor key performance indicators (KPIs) to track progress and adjust strategies as needed. Collaborate with senior leadership to align operational strategies with overall business objectives. Must-Have Skills & Qualifications Bachelor's degree in Business Administration, Operations Management, or a related field. Minimum 8 years of progressive experience in operations management, with a proven track record in leading teams. Strong strategic planning, project management, and analytical skills. Proven ability to implement process improvements and manage change effectively. Preferred MBA or advanced degree in a relevant discipline. Experience in lean manufacturing or Six Sigma methodologies. Exposure to advanced performance analysis tools and technologies. Benefits & Culture Highlights Competitive compensation with performance-based incentives. Collaborative on-site work environment that fosters professional growth and innovation. Opportunities for career advancement within a forward-thinking organization. Skills: operations management,strategic planning,process optimization,team leadership,performance analysis,change management,operations,management,advanced,drive,organization,skills,teams,accountability,adherence

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence. Learn about the Danaher Business System which makes everything possible. The Mechanical Engineer is responsible for the design and re-design of certain Hardware components and the development of new products, on-market products and support manufacturing activities. This position reports to the Head of Life Cycle Management & Group Manager and is part of the R&D Hardware/Systems Development team located in Bengaluru – BDC and will be an on-site role. In this role, you will have the opportunity to: Design and develop innovative mechanical solutions to improve performance, safety, reliability, throughput and cost-effectiveness (Knowledge of Should costing and estimation), in Design Change Project. Act as a change lead, managing the entire Design change process independently. Handle multiple projects with proper project planning and minimal guidance Conduct root cause analysis and implement corrective actions. Collaborate with cross function teams to resolve manufacturing and field issue, conduct feasibility studies, risk assessments, and design reviews and validate designs through analysis and testing. The essential requirements of the job include: Bachelor’s degree in mechanical engineering or a related field with 5 years of experience in mechanical design principles, materials, manufacturing processes. Proficiency in SolidWorks CAD software and simulation tools. Create and maintain detailed engineering documentation, including CAD models, drawings, specifications and test plans. Knowledge of dFMEA/pFMEA, DFX, Tolerance Stack-up Analysis and GD&T Basic knowledge of metals and materials, its application knowledge on mechanical parts fabrication, Rapid prototyping and testing. It would be a plus if you also possess previous experience in: Experience with medical device regulations (FDA, ISO 13485, ISO 14971, IEC 60601) Experience in IVD instrumentation, such as clinical chemistry, immunoassay, hematology, urinalysis, molecular, microbiology or flow cytometry systems is a plus Advanced certification in CAD tools Familiarity with lean manufacturing and Six Sigma principles. Prior work experience in Electro-Mechanical products, Robotics and Automation Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com. At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.