2955 Sigma Jobs - Page 11

Job ID: R43380 Supervisor BPO (Quality Assurance) Primary Location: Chennai, Tamil Nadu India C.H. Robinson is seeking a dedicated Supervisor BPO (Lead - Quality Assurance) to join our team. In this role, you will manage and develop your team, ensuring operational excellence and compliance with processes. You will set yearly KPIs to support strategic objectives and oversee team operations to meet the needs of CHR Offices. As a trusted leader, you will solve complex challenges and drive success through your knowledge, experience, and professionalism. If you have a passion for leadership and customer service, we want to hear from you! Duties And Responsibilities The duties and responsibilities of this position consists of, but are not limited to, the following: Quality Assurance & Audit Methodologies - Expertise in process audits, compliance checks, and service-level agreements (SLA) monitoring. KPI & Performance Monitoring - Track and analyse performance metrics of the teams who have processed the transactions, such as accuracy rates, turnaround times (TAT), and issue resolution. Root Cause Analysis & Corrective Actions - Identify process gaps, assess the risk associated, conduct root cause analysis (RCA), and implement corrective and preventive actions (CAPA). Data Analysis & Reporting - Strong command over Excel, Power BI tools to assess trends and generate quality reports. Leadership & Team Management - Mentor and guide the QA team while collaborating with BPO partners for continuous improvement. Problem-Solving & Decision-Making - Proactive approach to identifying operational inefficiencies and implementing effective solutions. Strong Communication & Negotiation Skills - To liaise between internal stakeholders and third-party vendors ensuring quality benchmarks are met. Attention to Detail - Ensure error-free audits and detailed reporting on quality performance. Identify process gaps and recommend improvements. Contribute to wider decision making including the development of practices, processes, and procedures Ensure optimal level of customer services and collaborate with stakeholders for all requests / requirements Provide and maintain a high level of customer service with CHR offices Work effectively in a team environment and collaborate cross functionally, building relationships with account management by proposing process improvement and / or consultative leads Participate in onboarding and new hire process, selection, induction, and training as per according to the company standards Contributes to wider decision making including the development of practices, processes, and procedures Other duties or responsibilities as assigned according to the team and/or country specific requirements Qualifications Required: Bachelor's degree from an accredited college or university Minimum 8 years relevant trade experience Ability to work a flexible schedule, some evening and/or weekend work may be required for select roles Site Specific: Fluent in English (written and verbal) Preferred: Experience in Logistics Operations & Processes - Fair understanding of supply chain management, Freight forwarding processes Experience in Quality Assurance within the logistics sector or BPO vendor management. Experience in training teams on quality standards & best practices and compliance expectations. Prior experience in a Quality Lead or Supervisory role Hands-on experience in process improvement initiatives Certification in Six Sigma / ISO standards / Power BI, etc. Proactive, ambitious, and hardworking Critical thinking, analytical, and problem-solving skills Strong Leadership skills, including a presence within the team, ability to direct work, training and coaching skills, and ability to make timely decisions Previous experience with process improvement and maximizing efficiency and customer satisfaction Values a diverse and inclusive work environment Your Health, Wealth, and Self Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including: Group Mediclaim Policy (GMC) Group Personal Accident (GPA) policy Covid-19 related coverage and reimbursement Employee State Insurance Corporation (ESIC) Group Term Life (GTL) Insurance Plan for employees Employee Stock Purchase Plan (ESPP) Investment Declaration & Flexi Benefit Plan Variable Pay based on position Flexible work arrangements Paid Privilege, Casual and Sick Leaves Paid Maternity & Paternity Leaves Paid Compassionate Leaves Paid Public Holidays Paid time off to vote Reward & Recognition Program Wedding Allowance Special Mobility Assistance Employee Wellness Initiatives Plus a broad range of career development, networking, and team-building opportunities Equal Opportunity Employer C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected. Show more Show less

Description About Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About The Role Account Management- Vendor Consultant As a Vendor Consultant as part of Paid Selling Partner Services (PSPS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Vendors. PSPS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.com. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, Catalog management, inventory management, finance, operations, and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will conceive, create, and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. In addition, you are expected to proactively identify areas for growing Vendor’s business by developing strategies. Responsibilities Include Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Partnering with the Retail Category Team and managing the vendor relationship by championing the vendor’s needs at Amazon Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience Provide thought leadership around planning, roadmaps and execution Establish long term partnerships with key vendor partners for the group of vendors handled Support the launches of new programs, categories and features Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans Basic Qualifications Basic Qualifications and Skills Required An understanding of and passion for e-commerce Language preference - Proficiency in Arabic Work experience is preferred (5+ years). Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business. Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus Proven analytical skills and demonstrated ability to manage the business “by the numbers”. Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems Ability to work in teams and ultimately focus on delivering results with high standards Attention to detail and capability to work on multiple projects in parallel Preferred Qualifications Lean Six Sigma experience. MBA/PGDM qualification. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka - A66 Job ID: A2912999 Show more Show less

Description About Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About The Role Account Management- Vendor Consultant As a Vendor Consultant as part of Paid Selling Partner Services (PSPS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Vendors. PSPS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.com. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, Catalog management, inventory management, finance, operations, and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will conceive, create, and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. In addition, you are expected to proactively identify areas for growing Vendor’s business by developing strategies. Responsibilities Include Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Partnering with the Retail Category Team and managing the vendor relationship by championing the vendor’s needs at Amazon Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience Provide thought leadership around planning, roadmaps and execution Establish long term partnerships with key vendor partners for the group of vendors handled Support the launches of new programs, categories and features Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans Basic Qualifications Basic Qualifications and Skills Required An understanding of and passion for e-commerce Language preference - Proficiency in Arabic Work experience is preferred (5+ years). Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business. Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus Proven analytical skills and demonstrated ability to manage the business “by the numbers”. Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems Ability to work in teams and ultimately focus on delivering results with high standards Attention to detail and capability to work on multiple projects in parallel Preferred Qualifications Lean Six Sigma experience. MBA/PGDM qualification. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka - A66 Job ID: A2907946 Show more Show less

Job ID: R43377 Senior BPO Coordinator (Quality Assurance) Primary Location: Chennai, Tamil Nadu India C.H. Robinson is seeking a highly skilled Senior BPO Coordinator to join our team. In this role, you will perform advanced operational tasks to support Global Forwarding BPO, ensuring data integrity, quality, and process efficiency. You will manage workflows, delegate tasks, and may work with specific customers or within a centralized operations center. This position requires a keen eye for detail and excellent organizational skills. If you excel in high-level operations and thrive in a dynamic environment, we want to hear from you. Position Summary The Senior BPO Coordinator (QA) Coordinator has ownership of the quality assurance responsibilities and activities for all assigned GSSI operational lines of service (C.H. Robinson and 3rd Party). The QA Coordinator works closely with the QA Team Lead to ensure that processes are delivered at or better than agreed service levels for reliability (timeliness & accuracy). Principal Accountabilities Serve as first line of support for both Associate and BPO Coordinators Understand process workflows, process maps and preferences and apply this knowledge to create efficient, cost-effective solutions in the process Build good relationship with CHR & 3rd Party offices by responding timely and following up on issue resolution Contributing process standardization and optimization ideas to team management to improve the process efficiency Identify & support efficiency improvements. Coach and support Juniors in process complexities to help improve productivity Manage execution of assigned QA activities, including SOW, SLA, & SOP documentation, quality assurance and testing. Recommend corrective action and preventive action on all process in agile approach Adapt testing policies, procedures and standards across all process. Adapt the testing strategy to the project's expansion. Assess risks early in the process pipeline and deliver reports and recommendations on how to fix the situation to the process. Maintain confidentiality around sensitive documentation Prepare ad-hoc reports on processes when required, in addition preparing Monthly Volume reports. Create Quality Assurance Templates for audits. Serve as key account contact Identifying and eliminating inefficiencies in audit procedures for the process Use data driven insights basis reports and measuring the effectiveness of quality control processes Qualifications Required Certification on ISO 9001:2015 Certification on Six Sigma Proficient in English Minimum 6 years of experience within the Freight forwarding/shared services/BPO industry. Excellent negotiation, interpersonal, and conflict resolution skills Technical, cautious, and methodical Thinker Effective learner Attention to detail & Quick learner Good knowledge in MS Office (Especially in MS Excel) Good logical Skills & time management skills Your Health, Wealth, and Self Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including: Group Mediclaim Policy (GMC) Group Personal Accident (GPA) policy Covid-19 related coverage and reimbursement Employee State Insurance Corporation (ESIC) Group Term Life (GTL) Insurance Plan for employees Employee Stock Purchase Plan (ESPP) Investment Declaration & Flexi Benefit Plan Variable Pay based on position Flexible work arrangements Paid Privilege, Casual and Sick Leaves Paid Maternity & Paternity Leaves Paid Compassionate Leaves Paid Public Holidays Paid time off to vote Reward & Recognition Program Wedding Allowance Special Mobility Assistance Employee Wellness Initiatives Plus a broad range of career development, networking, and team-building opportunities Equal Opportunity Employer C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected. Show more Show less

Description About Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About The Role Account Management- Vendor Consultant As a Vendor Consultant as part of Paid Selling Partner Services (PSPS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Vendors. PSPS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.com. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, Catalog management, inventory management, finance, operations, and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will conceive, create, and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. In addition, you are expected to proactively identify areas for growing Vendor’s business by developing strategies. Responsibilities Include Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Partnering with the Retail Category Team and managing the vendor relationship by championing the vendor’s needs at Amazon Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience Provide thought leadership around planning, roadmaps and execution Establish long term partnerships with key vendor partners for the group of vendors handled Support the launches of new programs, categories and features Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans Basic Qualifications Basic Qualifications and Skills Required An understanding of and passion for e-commerce Language preference - Proficiency in Arabic Work experience is preferred (5+ years). Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business. Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus Proven analytical skills and demonstrated ability to manage the business “by the numbers”. Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems Ability to work in teams and ultimately focus on delivering results with high standards Attention to detail and capability to work on multiple projects in parallel Preferred Qualifications Lean Six Sigma experience. MBA/PGDM qualification. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka - A66 Job ID: A2912999 Show more Show less

DESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities Include, But Are Not Limited To: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About The Hiring Group Job responsibilities A day in the life About The Hiring Group Job responsibilities BASIC QUALIFICATIONS Bachelor’s degree 10-24 months of work experience. Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams Proficiency in Advanced Excel (pivot tables, vlookups) Demonstrated ability to work in a team in a very dynamic environment PREFERRED QUALIFICATIONS Logistics background and lean/six sigma training is a plus Proficient in SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad Job ID: A2868615 Show more Show less

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description International Security and Loss Prevention (INTL SLP) team is seeking highly skilled, motivated and passionate security professional to deliver results in the capacity of Senior Program Manager - SLP Network Losses (NL). The Senior Program Manager - SLP (NL) shall develop and implement long-term shrink reduction strategies for INTL SLP Operations. The individual shall collaborate with Operations (Ops) network losses program, finance and relevant partner functions to drive initiatives and actions to reduce losses/business waste in the network. The individual shall prepare and develop workable plans to deliver on organizations OP goals. The role is cross-functional requiring deep collaboration and influencing ability with stakeholders from business functions. Key job responsibilities Key responsibilities include but not limited to :-  Develop, assign and communicate OP2 goals in line with network losses program.  Develop means and mechanisms to help field teams execute global/regional shrink and loss prevention goals.  Shall possess the capability to build or create metrics or dashboards which assists in reviewing INTL SLP KRA's  Identify forward looking path and make diligent trade-offs on short verses long-term needs in a fast-paced, dynamic operational environment.  Leads independently with limited guidance, but influences and negotiates effectively. Works actively to overcome barriers. Act as a business enabler for all Field and Program teams.  Benchmark best practices. Utilize continuous improvement techniques to evaluate current and future security services, processes, and initiatives. Shall possess working knowledge of project management and Lean Six Sigma methodology.  Shall possess excellent and demonstrated ability in written and verbal communication, track delivery of OP2 projects, write OP and 3YP (Three Year Plans).  Be a quick learner and possess the ability to deliver results effectively under ambiguous situations.  Shall possess in-depth knowledge of physical security procedures, non-confrontational interview techniques and surveillance systems and be a subject matter expert in meetings representing SLP. A day in the life The Overall objective of this role is to develop, implement and drive strategies that prevent theft/losses in the network through effective engagement across functions. The individual shall be well versed with data analysis to review shrink performance, identify root cause, developing mechanisms, drive corrective actions to reduce losses. The individual shall engage, influence relevant field teams, analytics and program teams on SLP performance against OP2 goals and drive mechanisms to deliver results. Analyze modus operandi's, identify vulnerabilities, prepare tactical and strategic plans to mitigate losses in the network. Basic Qualifications 5+ years of program or project management experience Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications 2+ years of driving process improvements experience Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Show more Show less

Description The Central Programs Team, India (CPT India) leads cross-functional projects that requires collaboration and partnership with Amazon businesses, geographical units and technical subject matter experts (SMEs). The projects are focused on initiatives to continually reduce risks and improve network WHS standards and procedures. Individuals gather business requirements, document functional and design specifications, identify appropriate resources needed, assemble the right project team, assign individual responsibilities and develop the milestones and launch schedules to ensure timely and successful delivery of the project. The team members measure and report progress, anticipate and resolve bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs with the technical constraints. This a program management role responsible for executing per direction, the management of the WW WHS programs (standards, procedures, best practices) development, training and continuous improvement projects. The role involves hands-on work in the areas of understanding stakeholder needs and expectations, WHS regulatory research, global stakeholder engagement, data analytics and document technical writing. The candidate must be a self-starter and detail-oriented. They must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. Key job responsibilities Subject Matter Expert in Continuous Improvement and Project management Perform Kaizen and VSM for processes within Central Program Team and at sites Lead by example and mentor leadership, managers and project teams on ACES concepts and methodologies Clearly and timely communicate findings, determinations, and recommendations to management and business partners, both at periodic intervals and as needed regarding escalated or high-risk issues Guide management in the development/review of applicable policies, procedures and business practices. Engage in frequent written and verbal communication with management and business partners to accomplish goals Execute and drive audits to completion per SOP. This includes drafting audit reports, stakeholder reviews of audit reports, finalizing and tracking audit reports in database and tracking issues in system (and SIM/TT management) Owns weekly/monthly reports and metrics Identifies gaps in audit programs and processes and escalates to manager Drafts documents and revisions on audit reports per manager direction Performs deep dive analysis/research on data/information/literature and creates recommendations/corrective actions based on identified deviations and recommends appropriate solutions Makes recommendations to managers for input into roadmap strategic discussions and continuous improvement projects to drive program efficiencies Basic Qualifications Bachelor's degree or equivalent Minimum 2 years relevant program management experience Analytical skills with experience using Excel (analysis using aggregate functions and pivot table) Good communication skills both verbal and writing (ability to communicate clear and coherent narratives) Preferred Qualifications Advanced Excel (Macros/VBA) Experience with Stakeholder Management across Geographies Program/Project Management Certification -Six Sigma Certification Knowledge of SQL/ Python Knowledge of visualization tools like QuickSight, Tableau etc. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A2933741 Show more Show less

Description About Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About The Role Account Management- Vendor Consultant As a Vendor Consultant as part of Paid Selling Partner Services (PSPS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Vendors. PSPS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.com. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, Catalog management, inventory management, finance, operations, and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will conceive, create, and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. In addition, you are expected to proactively identify areas for growing Vendor’s business by developing strategies. Responsibilities Include Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Partnering with the Retail Category Team and managing the vendor relationship by championing the vendor’s needs at Amazon Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience Provide thought leadership around planning, roadmaps and execution Establish long term partnerships with key vendor partners for the group of vendors handled Support the launches of new programs, categories and features Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans Basic Qualifications Basic Qualifications and Skills Required An understanding of and passion for e-commerce Language preference - Proficiency in Arabic Work experience is preferred (5+ years). Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business. Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus Proven analytical skills and demonstrated ability to manage the business “by the numbers”. Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems Ability to work in teams and ultimately focus on delivering results with high standards Attention to detail and capability to work on multiple projects in parallel Preferred Qualifications Lean Six Sigma experience. MBA/PGDM qualification. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka - A66 Job ID: A2912999 Show more Show less

Description About Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About The Role Account Management- Vendor Consultant As a Vendor Consultant as part of Paid Selling Partner Services (PSPS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Vendors. PSPS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.com. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, Catalog management, inventory management, finance, operations, and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will conceive, create, and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. In addition, you are expected to proactively identify areas for growing Vendor’s business by developing strategies. Responsibilities Include Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Partnering with the Retail Category Team and managing the vendor relationship by championing the vendor’s needs at Amazon Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience Provide thought leadership around planning, roadmaps and execution Establish long term partnerships with key vendor partners for the group of vendors handled Support the launches of new programs, categories and features Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans Basic Qualifications Basic Qualifications and Skills Required An understanding of and passion for e-commerce Language preference - Proficiency in Arabic Work experience is preferred (5+ years). Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business. Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus Proven analytical skills and demonstrated ability to manage the business “by the numbers”. Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems Ability to work in teams and ultimately focus on delivering results with high standards Attention to detail and capability to work on multiple projects in parallel Preferred Qualifications Lean Six Sigma experience. MBA/PGDM qualification. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka - A66 Job ID: A2907946 Show more Show less

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department. Area Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound or Outbound). Additional responsibilities include managing and leading a team of Process Assistants, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center. Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Process Assistants. Measures performance, provides feedback, and holds Process Assistants accountable for their performance and the performance of their functions. Leverages the Area Managers and Process Assistants by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives. Able to address operational and personnel issues affecting functional area. Internal Job Description Area Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound or Outbound). Additional responsibilities include managing and leading a team of Process Assistants, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center. Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Process Assistants. Measures performance, provides feedback, and holds Process Assistants accountable for their performance and the performance of their functions. Leverages the Area Managers and Process Assistants by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives. Able to address operational and personnel issues affecting functional area. Basic Qualifications 1+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts Preferred Qualifications 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Basic Qualifications 1+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts Preferred Qualifications 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Show more Show less

Description About Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About The Role Account Management- Vendor Consultant As a Vendor Consultant as part of Paid Selling Partner Services (PSPS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Vendors. PSPS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.com. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, Catalog management, inventory management, finance, operations, and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will conceive, create, and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. In addition, you are expected to proactively identify areas for growing Vendor’s business by developing strategies. Responsibilities Include Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Partnering with the Retail Category Team and managing the vendor relationship by championing the vendor’s needs at Amazon Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience Provide thought leadership around planning, roadmaps and execution Establish long term partnerships with key vendor partners for the group of vendors handled Support the launches of new programs, categories and features Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans Basic Qualifications Basic Qualifications and Skills Required An understanding of and passion for e-commerce Work experience is preferred (5+ years). Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business. Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus Proven analytical skills and demonstrated ability to manage the business “by the numbers”. Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems Ability to work in teams and ultimately focus on delivering results with high standards Attention to detail and capability to work on multiple projects in parallel Preferred Qualifications Lean Six Sigma experience. MBA/PGDM qualification. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka - A66 Job ID: A2934085 Show more Show less

Description About Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About The Role Account Management- Vendor Consultant As a Vendor Consultant as part of Paid Selling Partner Services (PSPS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Vendors. PSPS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.com. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, Catalog management, inventory management, finance, operations, and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will conceive, create, and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. In addition, you are expected to proactively identify areas for growing Vendor’s business by developing strategies. Responsibilities Include Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Partnering with the Retail Category Team and managing the vendor relationship by championing the vendor’s needs at Amazon Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience Provide thought leadership around planning, roadmaps and execution Establish long term partnerships with key vendor partners for the group of vendors handled Support the launches of new programs, categories and features Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans Basic Qualifications Basic Qualifications and Skills Required An understanding of and passion for e-commerce Language preference - Proficiency in Arabic Work experience is preferred (5+ years). Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business. Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus Proven analytical skills and demonstrated ability to manage the business “by the numbers”. Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems Ability to work in teams and ultimately focus on delivering results with high standards Attention to detail and capability to work on multiple projects in parallel Preferred Qualifications Lean Six Sigma experience. MBA/PGDM qualification. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka - A66 Job ID: A2907946 Show more Show less

Description About Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About The Role Account Management- Vendor Consultant As a Vendor Consultant as part of Paid Selling Partner Services (PSPS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Vendors. PSPS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.com. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, Catalog management, inventory management, finance, operations, and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will conceive, create, and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. In addition, you are expected to proactively identify areas for growing Vendor’s business by developing strategies. Responsibilities Include Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Partnering with the Retail Category Team and managing the vendor relationship by championing the vendor’s needs at Amazon Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience Provide thought leadership around planning, roadmaps and execution Establish long term partnerships with key vendor partners for the group of vendors handled Support the launches of new programs, categories and features Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans Basic Qualifications Basic Qualifications and Skills Required An understanding of and passion for e-commerce Language preference - Proficiency in Arabic Work experience is preferred (5+ years). Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business. Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus Proven analytical skills and demonstrated ability to manage the business “by the numbers”. Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems Ability to work in teams and ultimately focus on delivering results with high standards Attention to detail and capability to work on multiple projects in parallel Preferred Qualifications Lean Six Sigma experience. MBA/PGDM qualification. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka - A66 Job ID: A2907946 Show more Show less

Description At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, innovative and driven leaders. If you would like to help us build the place to find and buy anything on-line, this is your chance to make history and be involved in growing our business by leading and supporting new building expansion and change. The Rapid Asset Deployment (RAD) organization is growing globally to improve our responsiveness to our customers. OpsTech Solutions manages all IT infrastructure and end user equipment deployed across Amazon network globally. The team is responsible to provide end to end solutions that includes lifecycle management, change control, capital/demand planning, material management, Return Merchandise Authorization (RMA) & liquidation. Our initiatives deliver on the solutions that power the physical fulfillment of our customers’ orders. This includes management of new site launches across the globe that directly supports shipping packages to millions of Amazon.com customers. We are looking for an operations engineer, who is able to collaborate across multiple functional and operational teams to establish and improve our processes. The role will design factory layouts, workstations, material flow and will diagnose processes, identify improvement opportunities, prescribe improvement strategies and guide the improvement effort. This position will require travel as necessary up to 20%. Key job responsibilities Analyze and evaluate existing warehouse processes, identifying opportunities for optimization and streamlining. Collaborate with cross-functional teams across supply chain to develop and implement process improvement strategies. Utilize lean manufacturing principles, Six Sigma methodologies, and other process improvement tools to drive operational excellence and reduce costs. Conduct time and motion studies, workflow analysis, line balancing, capacity analysis and process mapping to identify bottlenecks and inefficiencies. Develop and implement standard operating procedures (SOPs) to ensure consistent and efficient operations. Use of CAD based software for review of material handling equipment, building layout and material flow. Conduct ergonomic assessments and provide evaluation reports. Have experience with ERP implementation and help validate system and process designs. Oversee and manage process improvement projects from initiation to completion, ensuring adherence to timelines, budgets, and quality standards. Collaborate with cross-functional teams, including operations, IT, and supply chain, to ensure successful project implementation. Develop and maintain project plans, schedules, and documentation. Monitor project progress, identify risks, and implement mitigation strategies as needed. Develop and maintain key performance indicators (KPIs) to measure process efficiency and effectiveness. Prepare and present reports, dashboards, and white papers to communicate findings and recommendations to stakeholders. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: Medical, Dental, and Vision Coverage Maternity and Parental Leave Options Paid Time Off (PTO) 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Basic Qualifications 5+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience Bachelor's Degree or Equivalent Experience Preferred Qualifications Knowledge of AutoCAD, VBA, and SQL at the intermediate level Experience working with and managing third party vendors Experience with Six Sigma, lean manufacturing Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Haryana Job ID: A2951318 Show more Show less

Description About Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About The Role Account Management- Vendor Consultant As a Vendor Consultant as part of Paid Selling Partner Services (PSPS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Vendors. PSPS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.com. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, Catalog management, inventory management, finance, operations, and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will conceive, create, and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. In addition, you are expected to proactively identify areas for growing Vendor’s business by developing strategies. Responsibilities Include Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Partnering with the Retail Category Team and managing the vendor relationship by championing the vendor’s needs at Amazon Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience Provide thought leadership around planning, roadmaps and execution Establish long term partnerships with key vendor partners for the group of vendors handled Support the launches of new programs, categories and features Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans Basic Qualifications Basic Qualifications and Skills Required An understanding of and passion for e-commerce Language preference - Proficiency in Arabic Work experience is preferred (5+ years). Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business. Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus Proven analytical skills and demonstrated ability to manage the business “by the numbers”. Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems Ability to work in teams and ultimately focus on delivering results with high standards Attention to detail and capability to work on multiple projects in parallel Preferred Qualifications Lean Six Sigma experience. MBA/PGDM qualification. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka - A66 Job ID: A2907946 Show more Show less

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Key job responsibilities Working with the Team to ensure smooth function of the Amazon transportation operations at Varanasi. Executing the delivery process from delivery station to customer address. Ensure enough bandwidth in delivery team to ensure peak time delivery management. Continuously improve the delivery process and attain a sustained level of delivery performance improvement. Basic Qualifications Bachelor's degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Preferred Qualifications Six Sigma & Advance excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Show more Show less

Location : Mohali City : Mohali State : Punjab (IN-PB) Country : India (IN) Requisition Number : 39145 Business Title : Project Lead- CoE Functions Global Department : Strategy & Transformation Role Purpose Statement : The COE Projects Lead is a critical leadership role within Global Business Services (GBS), responsible for the de novo creation and development of multiple Centers of Excellence (COEs). This role requires a highly strategic and operational leader capable of building COEs from the ground up, including team formation, establishing service delivery frameworks, and ensuring smooth operationalization. This leader will drive transformational change by championing process optimization, automation, and innovation across GBS. Main Accountabilities : COE Design and Implementation: Conceptualize, design, and implement new COEs within GBS. This includes defining the COE's mission, vision, scope, and strategic objectives. Establish governance structures, operating models, and service delivery frameworks for each COE. Team Formation and Leadership: Build high-performing teams for each COE from scratch. This involves recruiting, hiring, onboarding, and training team members. Provide ongoing coaching, mentorship, and development opportunities to foster a culture of excellence. Service Delivery Optimization: Establish streamlined service delivery processes within each COE to ensure efficient and effective operations. Develop service level agreements (SLAs), performance metrics, and reporting mechanisms. Process Optimization and Automation: Lead initiatives to identify and implement process improvements and automation opportunities across GBS functions. Leverage technologies like RPA, AI, and other digital tools to streamline processes, reduce costs, and enhance efficiency. Technology and Innovation: Stay abreast of emerging technologies and industry best practices. Evaluate and implement new technologies within COEs to drive innovation, improve service delivery, and enhance operational efficiency. Stakeholder Collaboration and Management: Collaborate closely with stakeholders across various business units to understand their needs and ensure COE services align with business objectives. Build strong relationships with key stakeholders and effectively communicate COE value and progress. Change Management: Develop and implement change management strategies to ensure successful adoption of new processes, technologies, and COE services. Address resistance to change and effectively communicate the benefits of COE initiatives. Performance Measurement and Reporting: Establish key performance indicators (KPIs) and metrics to track COE performance and effectiveness. Regularly report on COE progress, achievements, and areas for improvement to GBS leadership. Continuous Improvement: Foster a culture of continuous improvement within COEs. Regularly assess COE performance, identify areas for optimization, and implement changes to enhance efficiency, effectiveness, and service delivery. Budget and Resource Management: Develop and manage budgets for each COE. Effectively allocate resources to support COE initiatives and ensure cost-effectiveness. Knowledge and Skills : Behavior : Make decisions aligned to Bunge’s global strategy, business needs and financial goals and explore new perspectives by driving innovation. Cultivate strong relationships and networks, effectively influence others, and develop talent to excel in their current and future roles. Develop data driven strategies aligned with Bunge’s priorities, energize others to action through clear and compelling communication.. Technical : Certifications in project management (e.g., PMP), process improvement (e.g., Lean Six Sigma), and ITIL framework. Experience with automation technologies (e.g., RPA, AI). Other Competencies for the role : Leadership Competencies: Strong leadership, team motivation, communication, and interpersonal skills Functional Competencies: Deep understanding of finance controls, analytical and problem-solving skills, detail-oriented Technological Competencies: Proficiency in finance systems, ability to adapt to new technologies and drive automation. Education & Experience : Master's degree in Business Administration, Operations Management, or a related field. Extensive 20+ Years experience in designing, implementing, and managing COEs within a shared services or GBS environment. Proven ability to build high-performing teams from scratch. Strong understanding of GBS processes, technologies, and best practices. Experience with process improvement methodologies (e.g., Lean, Six Sigma). Excellent leadership, communication, and stakeholder management skills. Strong analytical, problem-solving, and decision-making abilities. Bunge (NYSE: BG) is a world leader in sourcing, processing and supplying oilseed and grain products and ingredients. Founded in 1818, Bunge’s expansive network feeds and fuels a growing world, creating sustainable products and opportunities for more than 70,000 farmers and the consumers they serve across the globe. The company is headquartered in St. Louis, Missouri and has 25,000 employees worldwide who stand behind more than 350 port terminals, oilseed processing plants, grain facilities, and food and ingredient production and packaging facilities around the world. Bunge is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, transgender status, national origin, citizenship, age, disability or military or veteran status, or any other legally protected status. Bunge is an Equal Opportunity Employer. Minorities/Women/Veterans/Disabled Show more Show less

Description About Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About The Role Account Management- Vendor Consultant As a Vendor Consultant as part of Paid Selling Partner Services (PSPS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Vendors. PSPS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.com. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, Catalog management, inventory management, finance, operations, and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will conceive, create, and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. In addition, you are expected to proactively identify areas for growing Vendor’s business by developing strategies. Responsibilities Include Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Partnering with the Retail Category Team and managing the vendor relationship by championing the vendor’s needs at Amazon Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience Provide thought leadership around planning, roadmaps and execution Establish long term partnerships with key vendor partners for the group of vendors handled Support the launches of new programs, categories and features Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans Basic Qualifications Basic Qualifications and Skills Required An understanding of and passion for e-commerce Work experience is preferred (5+ years). Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business. Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus Proven analytical skills and demonstrated ability to manage the business “by the numbers”. Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems Ability to work in teams and ultimately focus on delivering results with high standards Attention to detail and capability to work on multiple projects in parallel Preferred Qualifications Lean Six Sigma experience. MBA/PGDM qualification. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka - A66 Job ID: A2934085 Show more Show less

Job Title: Secretary to CMD Location: Malappuram District, Kerala Job Type: Full-Time | On-Site Company Profile: Seven Sigma Healthcare Solutions Pvt Ltd is a leading Revenue Cycle Management (RCM) service provider based in Kerala. We work closely with hospitals to manage insurance-related processes, claim submissions, follow-ups, and cashless approvals across ECHS, CGHS, KASP, MEDISEP, TPAs, and more. Experience Required: Minimum 2 years of experience in a similar executive support/secretarial role Job Description: We are seeking a highly competent and professional Secretary to the CMD who will provide comprehensive administrative and executive support to the Chairman & Managing Director of our company. Key Responsibilities: -Manage CMD’s calendar, appointments, and meetings -Prepare, review and organize official correspondence, reports and documentation -Handle confidential information with integrity -Schedule internal and external meetings, conferences and travel arrangements -Coordinate communication and act as a bridge between CMD and senior management/clients -Record minutes and follow up on action items -Assist in drafting official emails, letters, and proposals in professional English Requirements: -Proven experience (minimum 2 years) as a personal/executive secretary or in a similar role -Excellent command of written and spoken English -Proficient in MS Office (Word, Excel, PowerPoint, Outlook) -Strong interpersonal skills, discretion and a professional demeanor -Ability to multitask, prioritize, and remain composed under pressure Preferred: -Candidates with a corporate background or experience supporting top-level executives Salary: Commensurate with experience and industry standards Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

About CleanHarbors Clean Harbors Inc. (www.cleanharbors.com) is a NYSE listed US based $6 billion company. Clean Harbors was founded in 1980 near Boston by Mr. Alan S. McKim, who today remains the company’s Chairman. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. Clean Harbors employs a dedicated workforce of 18,000 employees and has over 450 service locations across the U.S., Canada and Mexico. Beyond addressing the environmental needs of its more than 300,000 customers, the Company has been on the front lines of addressing some of the largest emergency response events in North America of the past several decades including the BP Oil Spill in the Gulf of Mexico, the anthrax attacks in New York, the 2015 avian flu outbreak that devastated the poultry industry, Hurricanes Katrina, Rita and Sandy, and the oil pipeline breaks that affected the Yellowstone and Kalamazoo rivers, along with other major chemical releases into the environment. Clean Harbors India has been strategically established as the Global Capability Center (GCC) to serve our parent company. We take pride in serving some of the most tech savvy business stakeholders at Clean Harbors. The GCC employees form part of our globally integrated teams that provide cutting-edge IT solutions and production support across platforms. Our shared services teams work seamlessly with their global counterparts in providing critical 24x7 support in various functions including Finance, HR, Procurement, IT and Operations. Our aggressive growth plans open significant career advancement opportunities for our employees. Job Title: Assistant Manager – Program Management Office (PMO) – Process Excellence Shift Timings: 3:00 PM to Mid Night IST and should be willing to work from office (mandatory) with global working windows Base location: Hyderabad PMO Function: PMO aims to provide extensive process excellence and project management skills to bring Ops and Process efficiencies. This will be a multi-fold function with an objective to support GCC Operations and US Business Units with professional services in various areas of specialization. Do you want to a part of a team driving Process Improvement and Quality initiatives? Do you want a role that has a global impact on the GCC? Are you an individual who believes in giving the best and being a change enabler? This is an Individual Contributor role as a specialist to drive continuous improvement thinking and create pipeline and prioritize and execute the critical projects and support Clean Harbors India - Global Capability Center. The role is based out of Hyderabad and will cater to all GCC sites - Hyderabad, Pune, and Bengaluru. Job Summary (Roles/ Responsibilities): We are looking for an Assistant Manager (AM) in Quality and Process Excellence to join our team. As Assistant Manager – Process Excellence, you will support in driving process improvement, risk management activities, quality initiatives, and transformation projects across Clean Harbors’ Global Capability Centre (GCC) locations (Hyderabad, Pune, Bengaluru). The AM role is expected to contribute to the following one/ multiple objectives of the function as per the business priority: ✓Identify and support process improvement initiatives across functions. ✓Apply methodologies like Lean, Six Sigma, VSM, and Process Reengineering to improve efficiency. ✓Maintain documentation of entire project execution as guided by methodology (Project Charters, Status reports, Closure reports, benefit realization etc). ✓Collaborate with Operations team to prioritize and complete (Continuous) Improvement projects and maintain project documentation, including status reports for timely closure of projects. ✓Identify problem areas and independently work on Continuous Improvement projects. ✓Support training and mentoring efforts on Continuous Improvement tools and techniques. ✓Support Process Excellence Governance and drive Steer Co meetings with GCC leadership. Support the planning and execution of transformation and automation projects. ✓Drive Quality Framework across GCC processes and ensure Corrective and Preventive (CAPA) are maintained, identify Critical to Quality (CTQ) and error logs are maintained, drive Quality as a Business Process performance indicator ✓Assist in Root Cause Analysis (RCA) for any escalations, quality and efficiency issues using proven techniques like 5-Why, Fishbone, etc. ✓The candidate must be well versed with concepts of Failure Mode and Effect Analysis (FMEA) and coordinate with Ops, to ensure completion of FMEA & implementation of recommended actions. ✓Participate in transition activities and risk identification/mitigation during process migrations. ✓Candidate must assist in devising and optimizing KPIs and benchmarks, review and update Standard Operating Procedures (SOPs) regularly. ✓Assist in Governance meetings, leadership reporting, project progress updates, dashboards, success stories for CI projects, PEX initiatives, etc. Experience/ Skills required: ✓8-10 years of relevant experience (in the areas of process excellence & Quality) ✓Good analytical and problem-solving skills ✓Proven ability to communicate complex information in simple terms for leadership reporting ✓Self-motivation with ability to work both independently and as a team ✓Ability to work with various functional teams at the GCC to identify process improvement opportunities. May require working with onsite stakeholders as well ✓Meeting Management and Due Diligence Reporting experience ✓Organized person with attention to detail, ability to prioritize and work on multiple objectives at the same time ✓Excellent interpersonal skills, facilitation, and presentation skills ✓Good planning and time management skills to drive projects to closure ✓Ability to work independently part of a small team in fast-paced environment to drive issues through to completion ✓Proven ability to communicate complex information in simple terms; be a positive influencer ✓Energetic personality with a positive and enthusiastic attitude ✓Documentation - Experience in developing Project Charters/ Business Case/ Solution & Design Academic background/ Skills required: ✓Graduate (any field) ✓Certified Six Sigma Professional (Desired) ✓Understanding of Lean/ Kaizen/ VSM Methodologies (Mandatory) ✓Project Management certification (Preferred) ✓Exposure to Power BI (other reporting tools), SQL, Query Building, VBA and Adv Excel, Macros & Automation (Desired)

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Vice President - Lean Digital Transformation (F&A) A LDT lead is responsible to lead the improvement agenda for the vertical/customers assigned, work closely with COOs and other senior stakeholders, including clients. S/he is accountable to identify, coach and develop talent in LDT (BBs and MBBs) and charter agenda that covers productivity delivery, profitability improvement, client business impact, digital use case identification, leveraging Lean and Six Sigma. A Transformation lead ensures smooth delivery on functional & vertical goals for LDT at global level through resource deployment, collaboration and solving for systemic changes. Responsibilities Align with COO/Sr. GOL / Portfolio Owner to create the continuous improvement (CI) agenda and deliver on it Partner with ops to identify and deliver Value-Share and Revenue Assurance opportunities Thorough Continuous Improvement, delivery on committed productivity, productivity improvement in TBP accounts and Bad Bench reduction in named accounts Program manage Digital Twin deployment in prioritized accounts in the vertical Identify digital use cases Prioritize resource alignment to stabilize mega wins De-risk operations through Risk Control and Best Practice framework Orchestrate operational excellence, governance, and transformation rigor to optimize short-term improvement and long-term value creation. Hold self and organization accountable to deliver on Genpact client commitment. Own agreed and prioritized transformation initiatives by collaborating with Business, Service Line, Regional LDT leadership. Specific traits and success competencies for this role include: Growth and results focused leader with strong experience in Lean and Digital Transformation in top notch organizations The intellectual agility and curiosity needed to bring incisive perspectives and innovative approaches to a discussion Proven track record of managing delivery, operations, or teams; seasoned leader who thrives on the challenge to innovate and raise the bar continuously Proven abilities in operating with senior leaders, building strong internal networks, and delivering high impact programs in complex-matrixed environments Decisiveness and comfort in taking risks when working with ambiguity Digitally savvy with high levels of consultative selling skills Qualifications we seek in you! Minimum qualifications: Post Graduation from Top institutes Meaningful work experience in core Finance proficiencies (FP&A, Commercial & Operational Finance, Accounting Close, Risk, etc.), Financial Systems or Analytics Previous senior leadership experience in digital transformation, Lean Six Sigma, solution design, or process consulting with impact on delivery Global exposure with consistent track record for digital projects: Robotics, AI, automation Excellent communication and influencing skills. Communicate to senior leaders in simple terms, to drive resolution & decisions Demonstrated competency in strategic thinking & leadership with strong abilities in relationship management, flexibility/ adaptability, and accountability to targeted productivity/ outcome Qualifications & demonstrated experience for leading ‘Lean’ projects or application of 6Sigma methodologies with quantifiable efficiency and quality improvements is a plus Proven track record of driving transformation in client operations Preferred Qualifications/Skills: Digital deployment for large/ medium scale customers Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Vice President Primary Location India-Hyderabad Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 13, 2025, 12:05:39 PM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Work Experience: 4+ Years Location: Hyderabad, Telangana About Vir Innovations We are a product development company headquartered in Hyderabad, specializing in defence technology and the Internet of Things (IoT). Our primary focus is on developing advanced systems in the fields of computer vision, robotics, and fire control systems. We are a product development company and our objective is to create products that are innovative and can match up in the new era of accelerated technological progress. Our vision is to create a better everyday life for many people, by delivering smarter alternatives to existing devices in sectors ranging from defence to consumer electronics. Why Join Us? At Vir Innovations, we are a team of driven pioneers working together to create meaningful impact. Our diverse professionals, brought together from different cultures and backgrounds across the country, share a common goal: to innovate and contribute to national security through cutting-edge technology. Our core values: Passion, Integrity, Innovation, Quality, and Growth form the foundation of our vibrant culture. These pillars guide us as we build groundbreaking solutions that inspire creativity and foster collaboration. When someone joins Vir Innovations, one steps into an environment that empowers to: Learn and Grow: Gain new skills and knowledge while working on projects that challenge and inspire. Innovate and Lead: Contribute to cutting-edge advancements in robotics, automation, and defence technologies. Make an Impact: Be part of something bigger your work here directly or indirectly strengthens national security. We believe in providing equal opportunities to talented individuals from all backgrounds and experiences. If someone is passionate about technology, innovation, and making a difference, Vir Innovations is the place for him. Shape the future of technology with us. Join our team and embark on a career that truly matters! Job Summary We are seeking an experienced Production and Quality Engineer with 4-5 years of expertise in quality control, production processes, and process development. The ideal candidate will have a BTech/BE in Mechanical or Production Engineering and a strong technical background in manufacturing and quality assurance. The role involves implementing and maintaining quality control procedures, conducting inspections, and analysing data to identify and resolve quality issues. You will work closely with vendors, ensuring adherence to design specifications, and lead assembly and production teams to deliver high-quality components. You will contribute to process development by documenting and improving production procedures, evaluating new technologies, and implementing methodologies like Lean Manufacturing or Six Sigma to enhance efficiency. A strong focus on compliance with industry standards and regulatory requirements is essential, including maintaining quality documentation, conducting audits, and obtaining necessary product certifications. The candidate should possess technical expertise in quality control tools , production planning , material grades, fasteners, and various manufacturing processes (sheet metal, casting, forging, machining, additive manufacturing, etc.). Strong problem-solving, analytical, and communication skills are critical, along with leadership capabilities to motivate teams and collaborate effectively with design, production, and vendor teams. This position offers an exciting opportunity to contribute to high-quality production and process innovation while ensuring compliance and efficiency in a dynamic manufacturing environment. Industry focus includes Defence and IoT. Responsibilities The Production and Quality Engineer will play a pivotal role in ensuring the efficiency, quality, and compliance of manufacturing processes while collaborating with cross-functional teams to meet organizational goals. The key duties and responsibilities of the role are outlined below:" Quality control: Hands on experience in quality checking using different tools and techniques. Implementing and maintaining quality control procedures and standards across the vendor for production of components. Conducting inspections and testing of products at various stages of production to identify defects at vendor facilities as well as in house assembly lines. Analysing data from quality checks to identify trends and potential issues. Investigating and resolving quality issues through root cause analysis. Ensuring the quality of the incoming standard components is as per documentation. Production Processes: Experience with multiple manufacturing processes like sheet metal, casting, forging, moulding, machining, additive manufacturing. Knowledge of different surface finishing methodologies and their atmospheric sustainability. Analyse the designed component for manufacturing feasibility. Work with vendors in manufacturing the components without design deviation, be the liaison between design team and vendors to clarify any design related issues. Assembly planning and procedure, leading the production team to ensure quality of the product is met. Process development: Developing and documenting new production processes to ensure quality and efficiency. Evaluating new equipment and technologies to improve production capabilities. Implementing continuous improvement methodologies like Lean Manufacturing or Six Sigma. Contributing to product design to ensure manufacturability and quality. Compliance and documentation: Ensuring adherence to industry standards and regulatory requirements. Maintaining detailed quality records and documentation. Conducting internal audits to assess compliance with quality standards. Working with labs and getting products certified as per need. Required Experience & Expertise Technical skills: Knowledge of QC tools Statistical Process Control Quality Management Systems Production planning and control Knowledge of material grades, their testing and certifications Knowledge of fasteners, their standards Problem-solving skills: Ability to identify root causes of quality issues and implement corrective actions. Analytical skills: Capability to analyse data to identify trends and make informed decisions. Communication skills: Being a liaison between design teams, production teams and vendors. Vendor and supply chain development Conducting PPAP/APQP Leadership skills: Ability to lead and motivate teams to achieve quality goals. Note: To apply for this opportunity, you may also email your resume to hr@virinnovations.in with the email subject as " Application for Production and Quality Engineer Role" . Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹60,000.00 per month Benefits: Flexible schedule Leave encashment Paid sick time Paid time off Schedule: Day shift Ability to commute/relocate: Quthbullapur, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): This job includes field work. Are you willing to commute to places including but not limited to vendor and client locations? (ideally within the city but may require visits to outstation locations) Will you be able to bring your laptop for work? What is your current CTC (Cost to Company)? For example, if it is 5 LPA, mention your answer as: 500000 What is your desired CTC (Cost to Company)? For example, if it is 5 LPA, mention your answer as: 500000 Education: Diploma (Required) Experience: Manufacturing: 4 years (Required) Quality control: 3 years (Required) Root cause analysis: 1 year (Required) 3D printers, including operation and maintenance: 1 year (Required) CNC Operation: 1 year (Preferred) Six Sigma: 1 year (Preferred) Language: English (Required) Telugu (Required) Hindi (Required) Work Location: In person

The Securities & Derivatives Group Manager is a senior management level position responsible for overseeing a large team (70+ members) dedicated to the efficient and accurate processing of high-volume securities and derivatives transactions for fund accounting processes. This role demands a deep understanding of financial instruments, trade lifecycle events, and fund accounting principles. The Senior Manager will drive operational excellence, ensure regulatory compliance, and foster a culture of continuous improvement within the team. Responsibilities: Leadership and Team Management: Lead, mentor, and coach a team of 70+ transaction processing professionals. Foster a positive and collaborative work environment, promoting employee development and engagement. Conduct performance reviews, identify training needs, and implement development plans. Oversee resource allocation, workload balancing, and succession planning. Transaction Processing Oversight: Ensure timely and accurate processing of all securities and derivatives transactions, including trade capture, confirmation, settlement, and reconciliation. Implement and maintain robust quality control measures to minimize errors and ensure data integrity. Monitor transaction volumes, identify bottlenecks, and implement process improvements to enhance efficiency and scalability. Develop and maintain comprehensive documentation of transaction processing procedures. Fund Accounting Expertise: Possess a strong understanding of fund accounting principles and practices. Ensure compliance with all relevant accounting standards and regulations. Collaborate with the fund accounting team to ensure accurate and timely reporting. Risk Management and Compliance: Implement and maintain a robust risk management framework to mitigate operational, financial, and regulatory risks. Ensure compliance with all relevant regulations and internal policies. Conduct regular audits and reviews to identify and address potential control weaknesses. Stakeholder Management: Build and maintain strong relationships with key stakeholders, including trading desks, branch offices, fund accounting, and compliance. Communicate effectively with stakeholders to provide updates on transaction processing performance and address any concerns. Technology and Innovation: Stay abreast of industry best practices and emerging technologies in transaction processing. Identify opportunities to leverage technology to improve efficiency, accuracy, and automation. Collaborate with technology teams to implement and integrate new systems and tools. Budget Management: Develop and manage the annual budget for the transaction processing team. Monitor expenses and identify cost-saving opportunities. Qualifications: 10+ years of relevant experience in securities and derivatives operations, with a focus on transaction processing. Proven experience managing large teams (70+ members) in a fast-paced, high-volume environment. Deep understanding of financial instruments, trade lifecycle events, and fund accounting principles. Strong leadership, communication, and interpersonal skills. Excellent analytical, problem-solving, and decision-making skills. Proven ability to manage multiple projects simultaneously and meet tight deadlines. Bachelor's degree in finance, accounting, or a related field; Master's degree preferred. Education: Bachelor’s degree/University degree or equivalent experience Master’s degree preferred Experience with fund accounting software and systems. Lean Six Sigma or other process improvement certifications. - Job Family Group: Operations - Transaction Services - Job Family: Securities and Derivatives Processing - Time Type: Full time - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster.

Mercer is seeking candidates for the following position based in their GGN Office This is a hybrid role that has a requirement of working at least three days a week in the office. Manager - Metrics, Analytics & Reporting No. of Open roles - 1 What can you expect? We are looking to hire a Manager in the UK Health Delivery Team The role will be responsible for working within the UK Teams, to deliver an excellent and consistent experience for the consultants to support them in renewal and market review of healthcare and protection policies for our clients This position is responsible for various professional activities for assigned moderate portfolios, including processing and technical checks of transaction, administration of Healthcare & Protection policies (covering Renewal and Market Review process), driving improvements, managing workflow, client communication, SLA monitoring and providing timely updates to the management. The incumbent in this role should have an overall understanding of the company strategy and the importance of their role in achieving the company targets and client satisfaction scores We will count on you to: Act as a process owner and subject matter expert for team members and stakeholders 70% Processing & technical check and 30% managerial activities Handling tasks for UK health insurance products – like GLA, GIP, PMI, Dental, Pension, etc. Excellent communication with clients, colleagues and providers Interpretation of policy terms and client requirements to draft Renewal or Market Review Report Good understanding of claims Underwriting process Enter, validate and provide data analysis for various data used in renewal process (employee headcount movement, claim history, underwriting details, premium changes etc.) Prepare various documents that are used in placement process and distributed by local client contacts to clients (Proposals, RFQ, Confirmation of Placement, Renewal Report, e-mails Creating reports, perform data analysis, including presentation of data insights Leading transition calls and creating process documents (e.g., SOPs, PMAPs etc.) Drive and Focus on the culture of First Time Right Mentoring and coaching new hires Ownership of timely delivery on all deliverables assigned to the team through effective planning and monitoring Mentoring a team directly on client deliverables in a transactional and project-based environment Accurate recording of time on appropriate financial system to ensure achievement of financial / chargeable hours target Own accountability by being able to help the teams troubleshoot issues in projects on both technical and business side Responsible for managing stakeholders and process SLAs Define, delegate and monitor the various employee engagement initiatives for the assigned shop viz; R&Rs, SPOT Award System and so on Drive improvement/ Lean ideas within the team Preparation of various process reports as and when delegated by managers Mailbox monitoring and ensuring effective SLA controls Identify the developmental and process training needs for team and ensuring trainings are organized for the team/individuals Complete ownership of the new-hire orientation and ensuring the new hire is settled Conduct the team meetings as per the set frequency and ensuring proper documentation Written and Verbal communication with onshore business partners Responsible for transactions processing and quality check Managing daily inventory and allocating work within the team Tracking the inventory status and sharing day end report with managers Act as a subject matter expert and providing floor support to colleagues Manage portfolio of complex client. Should act as a very strong point of contact for escalations for the entire offshore team for any assigned client deliverables. If there are any issues on the agreed deliverables, then should be able to articulate the same with the right message on the impact analysis. Define, delegate and monitor the various employee engagement initiatives for the assigned shop viz; R&Rs, SPOT Award System and so on Drive improvement/ Triple play ideas within the team Adhere to UK Health processes Ownership of delivery of tasks and proactively manage own workload Partner with internal/ external stakeholders to achieve best service for client Dealing with client and member queries (verbal and written), as appropriate in line with service level agreements to ensure timely client delivery Lead on continuous improvement within your team/location Develop and maintain appropriate technical knowledge and lead on market or legislative changes Support revenue reporting activity as appropriate Quality checking of colleagues work to ensure accuracy Attend client meetings as required Manage client relationships to support retention & growth Training, mentoring and technical lead for Consulting Delivery Participate in internal projects and lead when needed Be a champion of change within the team Support Team Leader on Risk and Compliance protocols Note: Applicants should be flexible working in shifts What you need to have? Knowledge & Skills: Graduate in any stream 6+ years’ experience Health products knowledge for UK Markets (preferred) Experience in Renewal and Market Review of Health insurance policies (preferred) Strong team collaboration and relationship building skills Good Interpretation and decision-making skills Strong command on MS office applications (Word, PowerPoint) Advanced knowledge of MS Excel (must) VBA knowledge will be an added advantage Strong experience in KT and transitions in BPO industry Strong verbal and written communication skills along with probing and articulation skills Advanced Logical, Data Analytical & Data Mining skills Strong knowledge/experience in project management Strong analytical, research and problem-solving skills, attention to details Ability to multitask, self-starter, positive attitude and an ability to adapt to an ever-changing environment Proficient in arithmetic calculations Knowledge of tools like HBB, GBM, MercerGold+ (preferred) What makes you stand out? (Additional Skills & Competencies Needed) Good knowledge and experience in health insurance Strong Communication and presentation Skills Strong analytical, research and problem-solving skills, attention to details Project Management Skills Knowledge of quality tools like six sigma, lean and kaizen Knowledge of VBA and BI Tools like power BI, QLIK etc. (Preferred) Why join our team? We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.