Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Kyndryl’s Security & Resiliency is one of our most critical practices, ensuring enterprises, regardless of their size and complexity, remain secure, available, reliable, and resilient. We take Cybersecurity seriously. We're not just invested; we're committed. We're not just protecting data; we're empowering. Kyndryl is committed to making the world safer, not only by investing in state-of-the-art services and technologies but also by empowering underserved communities with essential cyber skills. When you walk through our doors, you're not only joining a team but you're also becoming part of a legacy. Welcome to Kyndryl, where Cybersecurity isn't just a job – it’s a passion; a commitment to designing, running, and managing the most modern and reliable technology infrastructure that the world depends on every day. Join us as a Cybersecurity Infrastructure Professional, where you'll be entrusted with the crucial task of maintaining and enhancing the infrastructure that is the backbone of our cybersecurity operations for our Fortune 500 clients. You'll be responsible for the orchestration of infrastructure, keeping our systems protected from the relentless advances of physical and cyber adversaries. Your vigilance and technical expertise will be the shield that safeguards our computer systems, networks, and invaluable data from the threat of unauthorized access, theft, damage, and other malicious activities. Your domain will revolve around preserving the integrity of an IT infrastructure, the security of networks, and the sanctity of data. If you have a passion for cybersecurity and are looking for a role that combines cutting-edge technology with the thrill of safeguarding critical assets, then this role is your gateway to the world of cybersecurity heroism. Join us at Kyndryl, and let's build the future of digital security together. Your Future at Kyndryl When you join Kyndryl, you're not just joining a company – you're entering a space of opportunities. Our partnerships with industry alliances and vendors mean you'll have access to skilling and certification programs needed to excel in Security & Resiliency, while simultaneously supporting your personal growth. Whether you envision your career path as a technical leader within cybersecurity or transition into other technical, consulting, or go-to-market roles – we’re invested in your journey. . Manage Information Security technologies that fall under the team’s responsibilities, confirming they are operating within agreed service levels and at peak possible performance Coordinate planned maintenance activities with relevant stakeholders Manage incident response efforts Provide 24/7 network support for troubleshooting, diagnosing, and resolving network security-related issues. Ensure compliance with required security regulations such as ISO 27001, PCI-DSS and others applicable policies and frameworks. Incident Handling: Respond to escalated incidents from L1, performing deeper investigation and analysis. Enhancements: Propose improvements in security monitoring, detection, and response protocols. Risk Management: Assist in identifying security risks, supporting vulnerability remediation efforts for the above security technologies Reporting: Document incidents, update knowledge bases, and report complex issues to the L3 team. Analysis: Perform initial assessment and triage of security events; escalate incidents as per the defined protocols. Response: Conduct basic troubleshooting for Firewall - Fortinet Firewall, Forti analyzer, Palo Alto Firewall and other security technologies Documentation: Maintain accurate logs and documentation, updating incident reports and tickets. Who You Are Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills And Experience Mastery of security tools and technologies, such as firewalls, intrusion detection/prevention systems, endpoint security, , and SIEM solutions Deep understanding of operating systems (e.g., Windows, Linux) and their security mechanisms Knowledge of security standards and compliance requirements (e.g., ISO 27001, NIST, GDPR) Experience with key market leading technologies in the relevant area Ability to assess and follow best practices in technology deployment and configuration Experience with the design and implementation of security architectures, segmentation and zero trust frameworks Preferred Skills And Experience Bachelor’s degree in Computer Science, Cybersecurity, Information Technology, or other related fields Experience with workload, server, network architectures and associated security controls 5+ years of experience in managing security technologies such as Firewalls, VPN, NAC & Secure DNS Proficient in OSI model and TCP/IP Protocols Handson experience in firewalls such as Palo Alto, FortiGate, SonicWall or Citrix NetScaler or NAC or secure DNS solutions Basic skills in network, compute, cloud computing Understanding and daily use of Microsoft Office 365 Suite and other productivity tools Certifications: Security: Product related certifications from OEMs such as Palo Alto and FortiGate CompTIA Security+ or Certified Ethical Hacker (CEH) Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Show more Show less
