596 Siebel Jobs - Page 9

Customer Service Manager - Support Services-Customer Service Job Role End to End Resolution of Requests / Complaints , escalations received from the customers , regulators and senior Management with quality communication within the defined Turn around time. Preparing weekly ,Fortnight and Monthly MIS Complaint analysis to identify major areas of customer dissonance and suggesting ways to reduce them. Job Graduate Excellent written and oral communication skills Eye for details Proficient in MS Office applications Prior experience of Customer Service in Retail Assets will be an added advantage Should be a quick thinker and be able to communicate resolution/solutions to customers effectively Strong interpersonal Skills Knowledge of systems like Siebel, Core

Skill required: Voice - Customer Service Designation: Customer Service New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The Client Service Manager (CSMJis responsible for managing an assigned set of clients. They own, drive, and manage a number of processes spanning the client lifecycle. They are the primary point of contact for clients , providing exemplary customer service. They are the liaison between the client and internal groups and will drive client issues to resolution. The CSM also supports internal clients, primarily sales and operations, and is responsible for ensuring the sales organization is free from non-sales related client support activities. Client satisfaction, both external and internal, is paramount to the success of the Client Service Manager.Looking for a candidate who is good in communication and has good knowledge on metrics of Customer SupportCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Outstanding customer service and interpersonal skills.Ability to professionally communicate and interact across all levels of internal and external client organizations.Excellent project management and multitasking skills required.Must possess strong computer skills and experienced with the Microsoft Office suite.\Strong analytical and problem-solving skills requiredAbility to plan, organize, and execute independently with minimal supervision.Ability to work and adapt in a fast paced and rapidly changing environment.Excellent English written and oral communications skillsRelationship building skillsExperience with customer support and/or customer relationship management systems (e.g. Sales Force.com, Clarify, Remedy, Siebel, Oracle, etc.) Knowledge and experience with telecom circuit ordering and provisioning desired Roles and Responsibilities: Serve as primary point of contact for pre and post-sales support to internal and external clients for a broad set of account and support related activitiesField and own client requests for post initial install (PII) services to existing contracts. Manage these Plls from point of client request to implementation of services. Manage and own coordination of activities with client and IBX operations from opportunity through receipt of signed order, implementation and billingManage and own resolution of cross-functional issues impeding client s and/or Operations ability to install and implement servicesManage projects, research options, set proper expectations, execute thorough planning and effectively deliver solutions within set timeframes Maintain contact with clients to understand evolving service and support requirements and to develop relationshipsDrive process and policy change on client s behalfCoordinate and manage select client quarterly business reviewsEducate and orient clients to organization policies, procedures, and customer portal Support Sales Organization in select presales tasks Qualification Any Graduation

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Siebel Configuration Good to have skills : Oracle Siebel Enterprise Application Integration (eAI), Siebel Open UIMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and enhancements to existing applications while maintaining a focus on quality and efficiency. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Siebel Configuration.- Good To Have Skills: Experience with Oracle Siebel Enterprise Application Integration (eAI), Siebel Open UI.- Strong understanding of application development methodologies.- Experience with database management and SQL.- Familiarity with software testing and debugging techniques. Additional Information:- The candidate should have minimum 7.5 years of experience in Oracle Siebel Configuration.- This position is based at our Nagpur office.- A 15 years full time education is required. Qualification 15 years full time education

Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Job Responsibilities / AuthoritiesManage and Inspire Team ResultsManage schedule adherence (For Self and Team) (Call boards, CUIC reports and Phone)Partner with Supervisor to provide Performance/Quality related counseling and coaching when appropriate to ensure Zero Escalations / ErrorsPerform RCA on service issues / complaintsAssist in handling customer calls when calls are in queue.Identify training needs for team and individuals through monitoring, escalations and desk reviews.Work with Supervisors to develop specific job aides as needs arise.Provide floor SupportReport results to managementMaintain BE related documents for the teamManage escalation callsWill need to be working on calls/emails as and when neededRecognize and reward positive behavior, results, etc.Motivate and inspire continuous improvementsUnique Knowledge & Skill RequirementHands-on experience with Ticket tracking tools like SNOW, SIEBEL, WQM, ASKHRHands on knowledge in CISCO telephony managementHands on knowledge on ERP like SAP, Oracle, Peoplesoft or Success factorsWorking knowledge of payroll systems (e.g. Oracle, Kronos)Comfortable with Microsoft Office tools (Word, Excel, PowerPoint, outlook)Sound knowledge of US & UK Labor legislation LawsKnowledge of Applicant Tracking Systems like ATAS/Red Carpet/Taleo/WorkdayExcellent verbal and written communication skillsTyping speed 50 words per minuteRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for NANA Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Siebel Configuration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with teams to develop solutions and configurations for various business needs. Roles & Responsibilities:- Expected to be an SME in Siebel Order Management- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead and mentor junior professionals- Conduct regular knowledge sharing sessions within the team Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Siebel Order Management, PSP and Pricing Engine.- Strong understanding of Siebel Quote to Order Process.- Hands-on experience in troubleshooting and resolving application issues- Strong understanding of software development lifecycle- Experience in designing and implementing complex application configurations Additional Information:- The candidate should have a minimum of 5 years of experience in Oracle Siebel Configuration- A 15 years full-time education is required Qualification 15 years full time education

Senior Executive EXL/SE/1363266 Utilities & OthersNoida Posted On 20 May 2025 End Date 04 Jul 2025 Required Experience 1 - 3 Years Basic Section Number Of Positions 1 Band A2 Band Name Senior Executive Cost Code D009434 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 425000.0000 - 450000.0000 Complexity Level Voice CEF B2 (Complexity Level 3) Work Type Work From Office – Fully Working From EXL/ Client Offices Organisational Group Emerging Sub Group Emerging Business Unit Organization Utilities & Others LOB Voice SBU Operations Country India City Noida Center Noida-SEZ BPO Solutions Skills Skill ENGLISH LANGUAGE Minimum Qualification GRADUATE Certification No data available Job Description Primary Responsibility This role is primarily responsible to deal with customers/other suppliers and investigate to come out with the final solution. Performance Parameters Average Handle Time Quality Assurance (Finished Product Quality ) Measurement of the customer service representative’s soft skills Authentication - Measurement of the customer service representative’s soft skills Negotiation skill- finding out the problem and if required to make a decision on waiving off /negotiating some bill amount. Inquiry Review - Measurement of the customer representative’s conformance to inquiry review requirements Attendance - dependability Schedule Adherence - punctuality First call resolution Customer Experience - Measurement of the customer service representative’s soft skills Role Responsibilities Ensure that the process transactions are processed as per Desktop procedures Ensure that the assigned targets in accordance with SLA and any internal standard are met Initiate and manage Field support / Voice / Collectio n process. Provide resolution by catering exceptions and update systems accordingly. Opening Account / Closing Account Verifying customer details Adjusting technical information on the account Investigate Metering / Industry / Billing accounts Issue relevant system generated letters Ensure that the quality of the transactions is in compliance with predefined parameters as defined by Process Excellence Standards. Ensure adherence to established attendance schedules Ensure adherence to Company Policies and Procedures Ensure use of standard verbiage – use of short & effective statements. Resolve customer queries / record claim in first call itself Take ownership for settling calls dealt with by the agent. Ensure that all calls dealt with provide excellent customer satisfaction and experience. Primary Internal Interactions AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance CCEs (Team Members) for the purpose of seeking cooperation & clarification on process-related matters & providing assistance and support when required. SME/ Process Trainer for the purpose of training as and when required. QCA and CEA for the purpose of training and audit. Minimum Qualification Total of fifteen (15) years of education including, at a minimum, (i) a degree from a university or Government-recognized private college degree program of three (3) years or more, or (ii) a diploma of three (3) years or more from a Government registered and nationally recognized educational institution providing diplomas in the hospitality, tourism or travel industry. Minimum Experience Domain knowledge 1 year + Candidate should have BPO voice experience or hospitality, customer service, tourism or travel industry experience Minimum 1 year of experience working with Utilities process Technical Skills Basic Knowledge of computers: Knowledge of key parts of the computer and rebooting the system. Preferably good typing speed and accurate system updation. Phone/ Call Master Handling Skills Keyboarding Skills (Typing Skill > 20 wpm) Soft Skills Required Skills: Good Spoken English Excellent written and verbal communication skills Ability to communicate correctly and clearly Good Problem Solving Skills Strong troubleshooting skills Ability to approach problems logically Strong customer service focus Ability to empathize with the customer Prioritizing customer needs Ability to communicate correctly (grammatically and contextually correct) and clearly. Customer Service Focus – Ability to clearly understand the problem of customer and empathize him/her Good problem solving, reasoning, data gathering and analytical skills. Should have 12 and above as a CEF ratings / scores Product Specific Knowledge Knowledge about the General Information about British Gas Knowledge about “SAP, Siebel & ET Databases” Call Opening and Closing Scripts Login Procedures to various applications like -> Center Vu, Dialer, SAP, & Siebel Knowledge of Processes outlined for Case Handling Call Escalations Call Forwarding Call Reporting / Data Logging Phone / Call master Handling Skills Keyboarding skills Desirable Skills Attention to detail Adaptable & Flexible Active Listening skills. Should show capabilities to drive a discussion Self discipline Learning and decision making Listening, Patience, and Action oriented Workflow Workflow Type Voice

Job Description As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. I. Job Summary Under supervision, provides support in the improvement of maintenance and operations performance by developing and implementing standardized processes and/or reinforcing the use of existing standardized processes. Assists in providing in process analysis, project management and development support across various areas of the business. Participates in developing processes aligned with corporate strategy and includes business requirements gathering, process development, piloting and implementation. Relies on instructions and pre-established guidelines to perform the functions of the job. II. Duties And Responsibilities To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other ancillary duties may be assigned. Assists in identifying and documenting issues and resolutions, providing on-going follow up and support. Communicates and articulates the use and value of system delivery methodologies and creation of life cycle deliverables. Under supervision, charts existing business and systems processes in order to define current business activities for the development of procedures and models. Writes basic requirements specifications using natural language simply, clearly, unambiguously and concisely. Provides assistance in analysis and compiling of information from subject matter expert teams to create, enhance, and develop standard, clear, and concise company-wide processes and methods. Participates in the testing phase including end-user reviews, for modified and new processes and other post-implementation support. Helps to effectively communicate process changes, enhancements and modifications to peers, staff and other employees so that issues and solutions are understood. III. Supervisory Responsibilities This job has no supervisory responsibilities. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. Education and Experience Education: Bachelor�s Degree (accredited) in Engineering or Business or similar area of study or in lieu of degree, High School Diploma or GED (accredited) and four years of relevant work experience. Experience: Four years of prior work experience (in addition to education requirement). Certificates, Licenses, Registrations or Other Requirements None required. Other Knowledge, Skills or Abilities Required Basic knowledge and skills in one or more of the following required: Experience in using a standard process or project methodology. Knowledge of continuous improvement and business process redesign methodologies. Experience In Documenting System Requirements. Experience working in a team-oriented, collaborative environment. LEAN and Six Sigma knowledge and prior application. Highly self-motivated and directed. Logical and efficient, with keen attention to detail. Superior listening, interpersonal, written and oral communication skills. Analytical and creative problem solving skills. Ability to develop rapport and maintain strong relationships with peers. Proficiency in using Microsoft office software (e.g. Outlook, Word, Excel, PowerPoint, Visio, etc.). May require basic skills in one or more of the following: Various technologies, databases, and applications including but not limited to: SIEBEL, Sigma Flow, ARIS, IP 4/5, SPSS, and SAS. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Normal setting for this job is: office setting and/or landfill/outdoor. Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click "Apply.�

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Siebel Enterprise Application Integration (eAI) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be involved in designing, building, and configuring applications to meet business process and application requirements. Your typical day will revolve around creating solutions that align with business needs and application specifications. Roles & Responsibilities:- As an Application Developer, you will build, and support applications to meet business process and application requirements. Your typical day will involve working on Incidents, analyzing requirements, and implementing solutions to enhance business processes and meet client needs. Engage with multiple teams and contribute.- Design, develop, and test while working multiple enhancements for Configuration and Integration. Collaborate with cross-functional teams to ensure successful application implementation. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Siebel Enterprise Application Integration (eAI)- Proficiency in Oracle Siebel Enterprise Application Integration (eAI), REST APIs , Oracle Siebel Configuration, Oracle Siebel Development.- Strong understanding of Azure and Sprint Ceremonies.- Familiarity with integration technologies and tools.- Ability to troubleshoot and resolve application issues. Additional Information:- Strong problem-solving skills and the ability to work independently as well as part of a team.- Excellent communication skills, both written and verbal.- Ability to manage multiple tasks and projects simultaneously, with a keen attention to detail.- The candidate should have a minimum of 5 years of experience in Oracle Siebel Enterprise Application Integration (eAI)- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Oracle Siebel Enterprise Application Integration (eAI) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process, coordinating with team members, and ensuring project milestones are met. Role and Responsibilities:As an Application Developer, you will build, and support applications to meet business process and application requirements. Your typical day will involve working on Incidents, analyzing requirements, and implementing solutions to enhance business processes and meet client needs. Engage with multiple teams and contribute.Design, develop, and test while working multiple enhancements for Configuration and Integration. Collaborate with cross-functional teams to ensure successful application implementation. Technical Skills: Proficiency in Oracle Siebel Enterprise Application Integration (eAI), REST APIs , Oracle Siebel Configuration, Oracle Siebel Development.Strong understanding of Azure and Sprint Ceremonies.Familiarity with integration technologies and tools.Ability to troubleshoot and resolve application issues. Additional Information:Strong problem-solving skills and the ability to work independently as well as part of a team. Excellent communication skills, both written and verbal. Ability to manage multiple tasks and projects simultaneously, with a keen attention to detail. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Siebel Development Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in developing solutions that align with organizational goals and enhance operational efficiency. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Collaborate with cross-functional teams to understand project requirements and deliver high-quality solutions.- Develop and maintain applications using Oracle Siebel Development tools.- Troubleshoot and resolve technical issues to ensure smooth application functionality.- Conduct code reviews and provide feedback to enhance code quality.- Stay updated with the latest technologies and trends in application development. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Siebel Development.- Strong understanding of database concepts and SQL.- Experience in customizing and configuring Siebel applications.- Knowledge of web technologies such as HTML, CSS, and JavaScript.- Hands-on experience in integrating Siebel applications with other systems. Additional Information:- The candidate should have a minimum of 3 years of experience in Oracle Siebel Development.- This position is based at our Pune office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Oracle Siebel Enterprise Application Integration (eAI) Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will perform maintenance, enhancements, and/or development work, contributing to the overall success of the projects. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Collaborate with team members to analyze, design, and develop software solutions.- Participate in code reviews and provide constructive feedback.- Troubleshoot and debug software applications to ensure optimal performance.- Document software specifications and technical designs.- Stay updated on industry trends and technologies to enhance skills and knowledge. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Siebel Enterprise Application Integration (eAI).- Strong understanding of software development lifecycle and methodologies.- Experience with integration technologies and tools.- Knowledge of relational databases and SQL queries.- Hands-on experience in developing and testing software applications.- Familiarity with web services and API integration. Additional Information:- The candidate should have a minimum of 2 years of experience in Oracle Siebel Enterprise Application Integration (eAI).- This position is based at our Chennai office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Oracle SOA BPEL Process Manager Good to have skills : Oracle Siebel DevelopmentMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process effectively- Ensure timely project delivery- Provide guidance and mentorship to team members Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle SOA BPEL Process Manager- Good To Have Skills: Experience with Oracle Siebel Development- Strong understanding of Oracle SOA BPEL Process Manager- Experience in designing and configuring applications using Oracle SOA- Knowledge of integration technologies and web services- Ability to troubleshoot and resolve application issues Additional Information:- The candidate should have a minimum of 5 years of experience in Oracle SOA BPEL Process Manager- This position is based at our Hyderabad office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Siebel Open UI Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in developing solutions that align with organizational goals and enhance user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Collaborate with cross-functional teams to understand project requirements and deliver high-quality solutions.- Develop and implement customizations and enhancements in Siebel Open UI.- Troubleshoot and resolve technical issues in applications.- Conduct code reviews and ensure adherence to coding standards.- Stay updated with the latest technologies and trends in application development. Professional & Technical Skills: - Must To Have Skills: Proficiency in Siebel Open UI.- Strong understanding of web technologies such as HTML, CSS, and JavaScript.- Experience in integrating Siebel applications with third-party systems.- Knowledge of Siebel configuration and scripting tools.- Hands-on experience in developing responsive and user-friendly UI designs. Additional Information:- The candidate should have a minimum of 2 years of experience in Siebel Open UI.- This position is based at our Pune office.- A 15 years full-time education is required. Qualification 15 years full time education

Job Role: Account verification handling for all NR customers Handling email communications Intra department coordination Inventory management for NRI business Customer on boarding support Support front end sales team Resolution of all service issues (complaints/escalations) Attrition control and account revival Job Requirements: Language proficiency-both Hindi and English and both written and verbal communication. Experience in handling customer complaints and services Graduate /Post Graduate/Diploma Knowledge about back end systems like BCIF, Siebel etc. Proficient in MS Office, (Word, Excel and PowerPoint). Self-starter & Service Oriented Work as Team & support function Willingness to work in shifts

About VOIS VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VOIS has evolved into a global, multi-functional organization, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. About VOIS India In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Essential Job Description 5+ years in AbInitio Developer role with mix of Production Support and Development projects Should have worked in minimum of 2 core development projects on AbInitio, in the capacity of designing solutions around AbInitio, with advanced skills in high performance and parallelism in AbInitio Very strong technical experience in the areas of data analysis, database design Sound conceptual & practical knowledge on AbInitio, Unix, Shell Scripting and Oracle Knowledge of EME project structure (private, public, common etc) Knowledge of versioning & branching in EME Knowledge of AbInitio standards and best practices Experience of managing a large project from blueprint till realization and support Individual contributor in a huge project or a lead in a small project Desirable DevOps experience Data Warehouse / Business Intelligence experience Understanding of Data Migration/Data Patching projects Knowledge of Ticket tools e.g. Remedy Knowledge of Change Management, Incident Management processes ITIL concepts and understanding Basic understanding of telecommunications Role Description Participate in design and architecture for development projects in AbInitio. Individual delivery responsibility from requirements capture to high level design, low level design, Performance Tuning Understand the ETL architecture/HLD and bring out LLD at the module level and code level Lead new technical initiatives within wider AbInitio toolset around Conduct>IT, DQ Framework, PDL, Metadata Management etc Lead multiple projects, provide roadmap, design direction Make design calls on performance related and operational areas Write / debug / fine tune AbInitio graphs Write / debug Unix Shell scripts Execute ETL scripts in Unix and AbInitio Prepare program specification based on HLD/LLD Create & manage project Sandbox(es) Triage and participate in Root Cause Analysis (RCA) of Data Migration issues and perform code changes to fix them Support Ad-hoc requests to provide Data Extracts from Siebel/BRM database through AbInitio Identify bottle necks, areas of improvement and code optimization in migration process AbInitio code and version management, access management Dev, Test and Production environment management Ensure defect free deliverables Monitor and perform health checks and housekeeping on regular basis to avoid incidents Be proactive in supporting business requirements and associated technologies Escalate or interact with other relevant teams for resolution of the service request Support fulfilment of SLA parameters Compliance with standard process and practice Non-technical knowledge, experience,skills(leadership, team work, verbal and written communication) : Due to the high visibility of the position, the candidate must possess superior communication and interpersonal skills as they will be interacting with people with diverse skills and seniority. Sometimes ambiguous environment means that the candidate should also be experienced with multi-tasking, balancing tasks with priorities accordingly Experience working on several projects at the same time is required Result-oriented, able to take ownership of engagements Strong problem solving / analytical & troubleshooting skills Ability to respond quickly to issues and risks Ability to identify opportunities for service improvement (automation/process optimization) Flexible and can-do attitude Quick learner Service Orientation Experience in supporting UK/European Environments and shifts VOIS Equal Opportunity Employer Commitment India VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we’ll be in touch!

Job Title: Oracle Siebel Developer Experience: 4 to 10 years Location : Chennai Job Description Must-Have Looking for Oracle consultant • Siebel CRM 7.x and 8.x implementation for Order Management, Assurance and Account Management • Support of Siebel 7.x and 8.x applications • Siebel Configuration, Workflows, EAI, EBC, Web Services, VBC, Assignment Rules, e-Script, Product configuration, Open UI Candidates who are interested are requested to attend the walkin drive on 28-jun-2025 (Saturday) at Chennai Location Chennai Location: Taramani 100 Feet Road, 165/1A, New Colony Road, Velachery, Chennai, Tamil Nadu 600042

Role**: Performance Engineer Required Technical Skill Set: Telecom – Performance Engineer Desired Experience Range: 05 - 10 yrs Notice Period: Immediate to 90Days only Location of Requirement: Chennai We are currently planning to do a Virtual Interview Job Description: Must have or be 7-10 Years of experience in Performance testing 5+ years of experience in using Apache JMeter performance testing tool. Strong ability to design and develop performance test scripts, using JMeter (mandatory), LoadRunner (mandatory)and other tools. Hands on experience in script migration from LRE to JMeter Handson experience in developing framework and integrating Jmeter with other open source tools to simulate the load from the web tier and capture the E2E page response time and other performance metrics. Design, develop, and execute various kinds of performance tests for diverse applications and systems. In-depth knowledge in using the performance monitoring tools like Splunk, Newrelic, Perfmon, AppDynamics, etc, with the ability to analyse, interpret test results and identify bottlenecks. Excellent analytical skills and experience in troubleshooting performance issues across tiers (e.g., application, database, network). Strong communication skills, with the ability to document & present the test results / findings to technical and non-technical stakeholders. Should have academic qualifications in Information Technology, Computer Science, or related fields, with strong coding skills in any of the programming language (Java, groovy, C, C++, Python , etc.) Expert in testing following performance testing protocols using JMeter or JMeter integration with other open source testing tools: Siebel-Web, Oracle NCA, Web (HTTP/HTTPS), Webservices, Truclient, JMS Queue, Citrix, M2M, Different types of Network Traffic generation, Batch Jobs, and Database Query Execution Expert in Unix commands, Shell scripting, and SQL Experience in Telecom domain. Experience in performance testing Oracle Products - Siebel CRM, Fusion, ERP, and BRM Developing reusable assets and value add for the performance testing team Good to have Skills Experience in High Availability and Disaster Recovery Testing Experience in any one of the automation tools like Selenium java /Python, UFT, etc Experience in any of the CI/CD tools like Jenkins, CircleCI, etc Experience in version control tools like Git, etc Experience in other open-source performance testing tools Role & Responsibilities Would be responsible for the creation and maintenance of performance test plans. Understand the system architecture from a performance testing perspective. Provide Performance Testing expertise to the various projects. Review and prioritize all problems found during testing and relay them to Developers promptly. Will be responsible for the execution of performance test scripts. Ability to perform analysis of testing results and triage issues found. Develop the performance test artifacts. Performing proof of concept with various licensed and open-source tools, suggesting suitable performance testing and monitoring tools Working with team members as well as individual contributors based on the project requirements. Training the freshers or team members and deliver the project on time.

Skillset 1 : Any one or more of SAP Mudules Skillset 2 : Any one or more of Oracle ERP Modules Skillset 3 : Microsoft Dynamix / Siebel CRM Are you willing to build a career which helps to fulfill your entire dream and give yourself an advantage over others, shoot your updated CV to info@edmondsolutions.com

Entity: Finance Job Family Group: Sales Group Job Description: As a leading global energy company, we provide heat, light and mobility to customers worldwide. Across the bp landscape, we’re home to a range of brands across many areas of our industry. We’re investing in today’s energy system and helping build out tomorrow’s. So while we’re still in oil and gas, over the next decade we’ll become a different kind of energy company. We’re decarbonizing and diversifying our business, fundamentally transforming what we do so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach net zero too – working across our industry to improve people’s lives. Key Accountabilities & Responsibilities Analyze, resolve root cause and apply appropriate resolution on sophisticated customer issues that are advanced from Billing Specialists and Team Leads. Lead Invoice Accuracy initiatives for CSS, facilitate meetings, mentor CI and root cause analysis tools, and implement improvements to increase Invoice Accuracy for our customers as well as awareness within various groups. Lead investigation and communications on ‘declared’ incidents using GBS Incident Management Processes. Provide analysis and feedback on sophisticated customer issues that are identified by the Problem Manager. Provide technical analysis and feedback regarding impact of projects, system upgrades or modifications, as well as provide feedback and updates back to the team and department. Process improvement identification, solution development & implementations. Develop short term workaround solutions where appropriate. These gaps or issues may require in-depth analysis and working with other parties closely to resolve. Provide recommendations for permanent solutions when needed. Deliver training, training materials, fix documentation and continual on the job training for Billing Specialists as well as assist Tier 1 Team Lead or SME, PMs, and others. Support the Team Leads on identifying technical training opportunities to build knowledge and capability across the department. Serve on, and sometimes lead, projects for new initiatives or improvements. Perform and / or coordinate UAT testing for SAP, MDM, bp Connection and other systems. Support the Problem Manager, Business Analyst, Team Leads and Operations Mgr with key business insights that tie to Key Performance Indicators Work with third party vendors and BP Partners to assure they are supporting the customers in a timely manner. Identify gaps in current support processes, build and detail work around solutions for gaps identified or when standard solve fails. Develop and manage business tools (e.g. Excel, Access or other) to increase efficiency. Key Challenges Any Other Relevant Information (Particular reference to planning (nature and impact), scope of impact (Team, BU, Segment, BP globally etc.) This covers Key Decisions and to what extent? Types of relationship internally and externally that the person required maintaining contact with. Qualification & Experience 3 years experience in order to cash processes such as master data, contract pricing, billing, tax, accounts receivable, etc. Strong PC skills including Microsoft Office, specifically Excel (Sophisticated). Proven strength with Siebel (sophisticated), SAP, TAS, TABs. Ability to lead a project for an end to end process. Strong oral and written communication skills Reputation of working optimally across teams with multifaceted strengths and operations Inventory & Invoice experience History of providing training and support to peers on technical business processes or systems. Key Proficiencies Process and quality improvement driven Shown capability with data management and control principles Superb communication skills-both verbal and written Strong time-management and task prioritization skills Proficient in Microsoft Word, Excel, PowerPoint and Outlook Thorough with proven track record for accuracy Desirable Criteria Training/facilitation experience Billing or accounting experience Experience leading or a desire to lead people as a future role. Knowledge of the various FVC/Asphalt customer channels. Must be a self-starter and able to work independently Experience working with root cause analysis Bachelor’s degree or equivalent experience Informative background High school diploma Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Channel Management, Customer promise execution, Customer Segmentation, Customer Service Design, Delivers an effortless customer experience, Demand Management, Digital fluency, Internal alignment, Negotiating value, Offer and product knowledge, Operational pricing, Sales forecasting/demand planning, Sector, market, customer and competitor understanding, Using insights dashboards Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Job Description Why NetSuite? One word — transformation . At NetSuite, we believe the cloud is here to stay and so do our 20,000+ customers. We believe businesses should not be bogged down by the overhead of bulky data centers and expensive personnel to run it all. Businesses need to be lean, efficient, and agile. NetSuite is literally transforming business around the globe by providing a cloud-based, unified system that delivers unprecedented capabilities to drive business forward. Founded in 1998 as THE cloud ERP pioneer, today NetSuite has transformed the business operations of our customers without the high costs and inefficiency of on-premise systems. Transform your career at NetSuite At NetSuite we work hard, and we work smart. We hire fierce competitors. We hire individuals that are fearless trail blazers. NetSuite employees take the hill, we prefer action over inaction, we are tireless in our mission and we pause only to celebrate our success. And we DO celebrate, because if you don’t have fun along the way, then what’s the point? NetSuite is transforming how its customers do business. Summary: The Shared Services Group within Oracle NetSuite Professional Services is chartered to assist and guide our customers by developing analytic reporting strategies and solutions, creating implementation roadmaps, performing assessments, and full-life cycle implementations of analytics solutions. We are looking for an experienced consultant/developer with significant hands-on experience working with NetSuite SuiteAnalytics Connect, integration, ETL and data warehouse solutions to assist Oracle NetSuite’s clients with their data warehouse implementation. Knowledge of related solutions such as Oracle Analytics Cloud (OAC) and NetSuite SuiteAnalytics Connect, and Autonomous Data Warehouse (ADW) and Oracle Fusion Analytics Warehouse (FAW) desired. Key Responsibilities: Consultatively gathering customer requirements and collaborate with the customer to define the business challenge the customer is attempting to better understand with data Taking the defined business objective, leveraging the understanding of the data model and producing analytics to provide actionable insights Identify new data and product patterns through data mining and communicate those complex concepts and the results of the analyses in a clear and effective manner through creative visualization directly to company executives Extend the data warehouse by incorporating data from 3 rd party datasets/applications Build data pipelines from multiple data sources by performing necessary ETL tasks including processing, cleansing, and verifying the integrity of data used for analysis Lead project delivery as a technical expert when implementing solutions. Develop solutions that follow product development guidelines and are in-line with established design standards and approved architectures. Transfer product knowledge to customers to reinforce training and ensure adoption. Resolve or escalate client issues as appropriate to support and engineering teams. Develop and maintain up-to-date knowledge of Oracle and NetSuite analytics, data integration products and service offerings. Work collaboratively with the NetSuite Product Team to influence design, product features and roadmap. Attend internal meetings and collaborate by sharing knowledge and best practices within the practice including mentoring sessions for junior resources, and other strategic initiatives. Support pre-sales efforts and drive technology adoption by positioning Oracle NetSuite Consulting services. Preferred Qualifications/Skills include: At least 8 - 10 years of experience in OBIEE/Hyperion/Oracle Analytics Cloud, Data Warehouse, and SQL experience ideally with integration to/from Oracle NetSuite Application Solid understanding of Oracle Database, Data Modelling, Oracle SQL Developer, Data Warehouse concepts, advanced analytics concepts, and implementation. Experience implementing and utilizing Big Data and visualization techniques, tools, and technologies (Spark, Kafka, Tableau, etc.) Experience querying databases and using statistical computer languages: R, Python, SLQ, etc. Experience with following Oracle solutions is greatly desired: Autonomous Data Warehouse (ADW), Oracle Analytics Cloud (OAC), NetSuite SuiteAnalytics Connect, Oracle Fusion Analytics Warehouse (FAW), JDBC/ODBC, ADO.net Able to perform complex problem solving and to work collaboratively with NetSuite Support and Product Management Experience with one or more of the following business applications: NetSuite, SAP, Siebel, Oracle, QuickBooks, Great Plains, Salesforce.com, MAS 90, PeopleSoft, JD Edwards Experience in data design, data modeling, data mapping, data interrogation, data quality, and master data management is desired Strong interpersonal and communication skills Experience architecting and provisioning/configuring cloud-based data warehouse and/or database solutions is desired Travel Modest to moderate, as appropriate. NetSuite is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment, as NetSuite does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by Federal, state, or local law. Responsibilities Key Responsibilities: Consultatively gathering customer requirements and collaborate with the customer to define the business challenge the customer is attempting to better understand with data Taking the defined business objective, leveraging the understanding of the data model and producing analytics to provide actionable insights Identify new data and product patterns through data mining and communicate those complex concepts and the results of the analyses in a clear and effective manner through creative visualization directly to company executives Extend the data warehouse by incorporating data from 3 rd party datasets/applications Build data pipelines from multiple data sources by performing necessary ETL tasks including processing, cleansing, and verifying the integrity of data used for analysis Lead project delivery as a technical expert when implementing solutions. Develop solutions that follow product development guidelines and are in-line with established design standards and approved architectures. Transfer product knowledge to customers to reinforce training and ensure adoption. Resolve or escalate client issues as appropriate to support and engineering teams. Develop and maintain up-to-date knowledge of Oracle and NetSuite analytics, data integration products and service offerings. Work collaboratively with the NetSuite Product Team to influence design, product features and roadmap. Attend internal meetings and collaborate by sharing knowledge and best practices within the practice including mentoring sessions for junior resources, and other strategic initiatives. Support pre-sales efforts and drive technology adoption by positioning Oracle NetSuite Consulting services. Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

The key job responsibilities include the following: Demonstrating a working understanding of quality assurance and/or software development processes and methodologies, with the ability to share that knowledge with peers and project team members Work with developers, onsite project lead, business analyst to understand technology, business strategy and their implication for solutions Responsible for the execution of test scenarios in support of the test team. Should be able to work on a project independently with minimal inputs from test or development lead Familiarize themselves with the business functionality and technology used for assigned applications (under test) Work closely with on-site team towards successful test phases Should be able to provide the test updates as part of daily stand up calls Should be able to bring up the risks effectively if any from QA team standpoint Work with team to isolate conditions for repeating found bugs and verifying fixed bugs Ensure the quality and low bug rates of code released into production Responsible for successful execution and alerting team leads and managers of obstacles, issues and risks Responsible for coordinating/engaging build movements to the QA environment as directed by Team Lead Effectively implement and utilize test method tools in a timely manner consistent with project deadlines Demonstrates a working understanding of the defect and change management process Able discuss status of all open issues facing the test team and describes actions taken to mitigate such issues Prepare reports to communicate involvement and results of quality assurance activities Interact with Onsite SD (Canada) Analysts and Project Managers to understand business needs Interact with India SD Offshore Manager/Test Lead for project coordination, ensure process standardization and alignment with Onsite SD counterparts The key skills required General Skills and Qualifications A Computer Science University degree or equivalent work experience A strong commitment to professional client service excellence Excellent interpersonal relations and demonstrated ability to work with others effectively in teams Good verbal and written communications skills Excellent Analytical Skill Demonstrated project management capabilities. The ability to effectively manage multiple assignments and responsibilities in a fast-paced environment Technical Skills and Qualifications Demonstrates a strong understanding of web testing techniques 1+ years experience in software quality Demonstrates a working understanding of Microsoft tools like TFS for bug tracking Demonstrates a working understanding of software and web technologies, including Java Script, HTML5,CSS3, .Net,Sharepoint for Applications, Angular JS, SQL, XML etc Experience with Microsoft tools is highly desired : Office - MS Excel, MS Project Planner, MS Word, MS PowerPoint, MS Outlook Understanding of the software development life cycle and testing life cycle Understanding on Agile/Scrum framework Understadning on Defect life cycle and should be able to perform Defect root-cause analysis Should be able to proactively denfity the risks while working on a project and able to effectively bring in to project teams Solid analytical and problem solving skills with the ability to apply new domains 1+ years experience using SQL, PL/SQL, TSQL or ANSI SQL Understands enterprise wide networks and software implementations. Should have an understanding on .any one of the technologies/tools (.NET ,Sharepoint ,Siebel, ServiceNow,BI) Understanding on continuous integration testing and experience on any of the Dev ops tools are Nice to have skiils Working experience on selenium automation tool is a plus. Should be able to understand automation frameworks and support test executions Understanding on any of the automation tools like UFT and Selenium will be a nice to have skill. Other details Work timing 11 AM – 8.00 PM Location Hyderabad Mumbai Bangalore Gurgaon Disclaimer: Please note that this Job Description is subject to change based on the business/project requirements and at the discretion of management. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India. Benefits to help you thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 305306

Position Summary As a CRM ETL Developer, you will be responsible for the analysis, transformation, and integration of data from legacy and external systems into CRM application. This includes developing ETL/ELT workflows, ensuring data quality through cleansing and survivorship rules, and supporting daily production loads. You will work in an Agile environment and play a vital role in building scalable, high-quality data integration solutions. Key Responsibilities Analyze data from legacy and external systems; develop ETL/ELT pipelines to ingest and process data. Cleanse, transform, and apply survivorship rules before loading into the CRM platform. Monitor, support, and troubleshoot production data loads (Tier 1 & Tier 2 support). Contribute to solution design, development, integration, and scaling of new/existing systems. Promote and implement best practices in data integration, performance tuning, and Agile development. Lead or support design reviews, technical documentation, and mentoring of junior developers. Collaborate with business analysts, QA, and cross-functional teams to resolve defects and clarify requirements. Deliver working solutions via quick POCs or prototypes for business scenarios. Technical Skills ETL/ELT Tools: 5+ years of hands-on experience in ETL processes using Siebel EIM. Programming & Databases: Strong SQL & PL/SQL development; experience with Oracle and/or SQL Server. Data Integration: Proven experience in integrating disparate data systems. Data Modelling: Good understanding of relational, dimensional modelling, and data warehousing concepts. Performance Tuning: Skilled in application and SQL query performance optimization. CRM Systems: Familiarity with Siebel CRM, Siebel Data Model, and Oracle SOA Suite is a plus. DevOps & Agile: Strong knowledge of DevOps pipelines and Agile methodologies. Documentation: Ability to write clear technical design documents and test cases. Soft Skills & Attributes Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Experience working with cross-functional, globally distributed teams. Proactive mindset and eagerness to learn new technologies. Detail-oriented with a focus on reliability and accuracy. Preferred Qualifications Bachelor’s degree in Computer Science, Information Systems, or a related field. Experience in Tier 1 & Tier 2 application support roles. Exposure to real-time data integration systems is an advantage. Skills:- ETL, ELT, SQL, PL/SQL, Siebel CRM, Siebel, EIM and Siebel EIM

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues.Job duties are varied and complex utilizing independent judgment. May have project lead role. 4 years experience with Core products or five years experience with Applications products and have a technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle) Career Level - IC3 Responsibilities Department Description: The Fusion SCM Cloud Support Team is expanding to support our rapidly increasing customer base. The team partners with development in supporting new and existing customers. It is a unique opportunity to be part of the future of Oracle Support and help shape the organization to benefit our customers, employees and the organization overall. If you are excited by the notion of being able to define a group from early stages on and shape our collective future then this is the place to be. Position Overview: This position is for supporting Fusion Applications, particularly under the Supply Chain Management (Product Information Management, Distributed Order Orchestration, Logistics, and Cost Management) and the Procurement pillars (Purchasing, Self-Service Procurement, Sourcing, Supplier Model, and Supplier Portal). The individual will need to proactively engage with multiple accounts and responsible for working with them & their implementation partners and providing guidance and support needed throughout the life cycle of project implementation to ensure successful go-live and beyond. Should be able to operate independently to deliver quality work for customer engagements. Note: This role may need you to work on weekends and multiple shifts on rotation basis. Candidate Background and experience More than four year’s implementation, support, consulting or development experience (or equivalent) in enterprise business application. Exceptional diagnostic and troubleshooting ability and skilled in using industry standard tools and techniques. Extensive experience monitoring, tuning and/or changing complex applications to optimize the product to perform to customer expectations. Extensive experience with one or many aspects of Enterprise Business Application (Product knowledge, Log reading, Troubleshooting techniques etc). Knowledge of networks, database configuration, server configuration, Web Server optimization load balancing hardware, SQL tuning and so on. Ability and attitude to assist junior members of the team in training on new products and technologies is highly desired. Behavioral Skills (Required) Ability to influence and gain cooperative relationships with wide range of audiences ranging from executives to technical specialists. Excellent communication skills. Able to communicate very well both technically and functionally in highly escalated situations. Able to produce audience appropriate communication with executives, support personnel, and customer personnel in tense, escalated situations Well-developed listening skills. Able to discern core issues in an environment where it may be difficult to determine what the cause is and what the symptom is. Good organizational skills. Able to develop a coherent plan of action that meets everyone’s needs to resolve a given situation as quickly as possible. Also able to revise this plan as new data is obtained without appearing that there was no plan. Ability to persevere in the face of obstacles and ensure customer’s success. Self starter, works well unsupervised or with limited supervision. Detail Oriented (Process orientation preferred) Technical & Analytical Skills (Required) Well-developed troubleshooting skills, ability to analyze details and synthesize "big picture", frequently working with incomplete or ambiguous data. Creative use of industry standard tools to aid in the diagnostic process. Detailed Functional and technical knowledge of more than one modules in any of the following Oracle Supply Chain Application Suites - Oracle EBusiness Suite; Peoplesoft Enterprise SCM; JD Edwards EnterpriseOne; Siebel Desired Technical Skills Following technical skills are desired. In the absence of these skills, it is expected that the Engineer will develop an understanding of one or more of these skills as required for the role, upon completion of post-hire trainings in these areas. Object Orientation and Java literacy: Deep understanding of Object Oriented design concepts (such as inheritance) and experience of supporting/troubleshooting applications implemented in java (ability to analyze/relate to java exception messages in log files, class loading issues, basic understanding of JVM operation). Knowledge of J2EE and EJB preferred. Past Programming or white box testing experience in Java and other web technologies is preferred. Development framework: Experience supporting/developing/testing web applications implemented using frameworks that expose business services via a Model/View/Controller paradigm, such as Oracle ADF. Proficiency in SQL. In depth understanding of at least one database platform (Oracle, SQL Server, DB2). About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Summary Position Summary The key job responsibilities include the following: Demonstrating a working understanding of quality assurance and/or software development processes and methodologies, with the ability to share that knowledge with peers and project team members Work with developers, onsite project lead, business analyst to understand technology, business strategy and their implication for solutions Responsible for the execution of test scenarios in support of the test team. Should be able to work on a project independently with minimal inputs from test or development lead Familiarize themselves with the business functionality and technology used for assigned applications (under test) Work closely with on-site team towards successful test phases Should be able to provide the test updates as part of daily stand up calls Should be able to bring up the risks effectivelyif any from QA team standpoint Work with team to isolate conditions for repeating found bugs and verifying fixed bugs Ensure the quality and low bug rates of code released into production Responsible for successful execution and alerting team leads and managers of obstacles, issues and risks Responsible for coordinating/engaging build movements to the QA environment as directed by Team Lead Effectively implement and utilize test method tools in a timely manner consistent with project deadlines Demonstrates a working understanding of the defect and change management process Able discuss status of all open issues facing the test team and describes actions taken to mitigate such issues Prepare reports to communicate involvement and results of quality assurance activities Interact with Onsite SD (Canada) Analysts and Project Managers to understand business needs Interact with India SD Offshore Manager/Test Lead for project coordination, ensure process standardization and alignment with Onsite SD counterparts The Key Skills Required General Skills and Qualifications A Computer Science University degree or equivalent work experience A strong commitment to professional client service excellence Excellent interpersonal relations and demonstrated ability to work with others effectively in teams Good verbal and written communications skills Excellent Analytical Skill Demonstrated project management capabilities. The ability to effectively manage multiple assignments and responsibilities in a fast-paced environment Technical Skills And Qualifications Demonstrates a strong understanding of web testing techniques 1+ years experience in software quality Demonstrates a working understanding of Microsoft tools like TFS for bug tracking Demonstrates a working understanding of software and web technologies, including Java Script, HTML5,CSS3, .Net,Sharepoint for Applications,Angular JS, SQL, XML etc Experience with Microsoft tools is highly desired : Office - MS Excel, MS Project Planner, MS Word, MS PowerPoint, MS Outlook Understanding of the software development life cycle and testing life cycle Understanding on Agile/Scrum framework Understadning on Defect life cycle and should be able to perform Defect root-cause analysis Should be able to proactively denfity the risks while working on a project and able to effectively bring in to project teams Solid analytical and problem solving skills with the ability to apply new domains 1+ years experience using SQL, PL/SQL, TSQL or ANSI SQL Understands enterprise wide networks and software implementations. Should have an understanding on .any one of the technologies/tools (.NET ,Sharepoint ,Siebel, ServiceNow,BI) Understanding on continuous integration testing and experience on any of the Dev ops tools are Nice to have skiils Working experience on selenium automation tool is a plus. Should be able to understand automation frameworks and support test executions Understanding on any of the automation tools like UFT and Selenium will be a nice to have skill. Other details Work timing 11 AM – 8.00 PM Location Hyderabad Mumbai Bangalore Gurgaon Disclaimer: Please note that this Job Description is subject to change based on the business/project requirements and at the discretion of management. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 305306

Company Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work. Job Description One of Konecranes core competitive advantages is its highly skilled, motivated and engaged employees. Create a joint foundation for all Konecranes employees. They are the backbone of our company and guide our decisions and priorities. Konecranes values are a part of our identity and shown in our behavior – the values guide our leadership, operations and activities. We are now looking for Specialist Crane Service who is passionate about working in Field Services role. In this role, you will be responsible for the services and maintenance at site location. Your key responsibilities: Work assignments are planned by the branch (service planner or maintenance planner) and assigned to the field operative. The field operative accepts work packages and enters work against the SR/WP. The field operative cannot create new service requests (except through “do work”). Record faults/exceptions using Risk & Recommendation method, Estimate labor hours and parts cost for repairs. Perform Safety Review and Visit Review and record next steps. Consult with our customers to permit informed buying decisions based on recommendations made. Awareness of ISO 14001 & 45001 Standards Qualifications What should you bring? Diploma/B.E. (Mechanical) Number of years of experience: 8-10 years Competencies and skills we expect for this role: CRM Siebel – Field Service portal operating Field Service exposure Customer focused. Basic Crane Technical knowledge Additional Information Why join us? We are a global company with history dating back to 1910 - with future looking attitude that has brought us here today. Now together, we are shaping the next generation of material handling for smarter and safer world. We believe in creating a workplace that is built on trust, flexibility, friendliness and inclusivity towards each other and culture with open communication and low hierarchy. We are a strong expert organisation where you are able to use modern tools and technologies - while embracing agile methodologies and continuous learning and development. Competitive Salary Work-Life balance Innovative and dynamic working environment Possibility to work in leading crane building company with leading technology Konecranes moves what matters . We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.