596 Siebel Jobs - Page 6

Entity: Finance Job Family Group: Business Support Group Job Description: As the world and bp are changing, the Finance, Business & Technology (FBT) organization has a vital role to deliver business solutions that result in great outcomes for bp. Our mission is to create innovative solutions to transform BP, driven by inspired people into a dynamic environment. We will innovate to transform, and we will deliver this through our five strategic priorities: transform services, digital innovator, deliver increased value, invest in people’s futures, end customer focused - enabled by our colleagues, culture, mindset and our values and behaviors. The Settlement and Reconciliation Specialist position is responsible for all monitoring and reconciling credit card settlement. This position serves as the liaison between FBT and any third-party support providers for credit card support. This role also provides assurance that proper payment is made to sites via the reconciliation process. A key part of this role is to work cross functionally across stakeholder teams to identify, and resolve issues related to credit card support and reconciliation. This is a highly visible role that requires strong attention to detail, internal and external cross functional interface, strong business insight, business process understanding, and ability to identify improvement opportunities Key Accountabilities and challenges: Relationship management responsibilities for the Credit Card Helpdesk and all 3rd party credit card support providers, field operations, workers or other retail sites, and BP Credit Card Operations Timely communication and resolution for daily and escalation requests Records SAP financial adjustments impacting sites Investigates manual claim inquiries related to settlement and manages process with vendor for resolution. Work closely with Lead Billing Specialist for all reconciliation issues for credit card customer offer initiatives. Essential Education & Experience: Graduate degree or equivalent experience. 3-4 years SAP experience (Financial entries, reporting) Four years of experience in a business to business (B2B) account management environment working with financial entries, debits / credits, reconciliations Strong problem-solving abilities and capacity to independently prioritize and organize work to meet customer service request timelines. Excellent communication (verbal & written) skills and ability to function effectively, independently and as part of a team. Ability to manage multiple priorities and take direction from many sources; flexibility and adaptability to change. Strong/Advance computer skills: Microsoft Office, SAP, Siebel Skills and competencies: Excellent communication (verbal & written) skills and ability to function effectively, independently and as part of a team. Ability to manage multiple priorities and take direction from many sources; flexibility and adaptability to change. Experience using SA PR4 FI Module We are an equal opportunity employer and value diversity at our company! We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Creativity and Innovation, Customer centric thinking, Customer enquiries, Customer experience, Customer value proposition, Digital fluency, Resilience, Sustainability awareness and action, Understanding Emotions, Workload Prioritization Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Job Title: Genesys Developer Location : PAN India (Hybrid) 10+ years of development and Implementation experience with contact center solutions On-premises and Cloud. Genesys Cloud, Engage, NICE, Virtual Hold, Cloud computing (AWS, Azure), Containerization (Docker, Kubernetes). Configure and troubleshoot Genesys software and hardware components. Integrate Genesys with Third-party applications and Systems. Strong development experience with Genesys Framework including IVR development /Scripting, Routing, Strategy and Reporting. Experience with troubleshooting Genesys issues, analyzing Genesys logs and identifying root causes. Ability to trace and analyze call flows within Genesys strategies (Call Flow Debugging). Knowledge of Genesys Architect, IRD and Composer including call flows, workflows, and routing strategies. Strategy Development: Experience developing and deploying strategies in Genesys. Working Experience with eServices/Genesys Chat/Multimedia and GMS Callback Solutions. Call Flow Debugging: Ability to debug and troubleshoot call flows using Genesys tools and logs. Routing Strategy Analysis: Ability to analyze and optimize routing strategies for efficient call handling. Working experience on Major Genesys and NICE platform upgrades. Utilize Genesys cloud APIs, SDKs and tools to build integrations and extensions. Experience with Genesys products (PureCloud, Pure Engage, Pure Connect). Experience with call recording platforms (NICE, Genesys IR). Experience with Genesys Cloud APIs, SDKs and development tools. Knowledge on Genesys Cloud security features. Proficiency with programming languages (Java, Python, JavaScript). Roles & Responsibilities: Strong and confident knowledge in Contact Center network topology. Coordinate with other tech partners like Avaya, network partners and product vendors. Knowledge in Siebel CRM Application Integration. Familiar with Agile methodologies and related process. Experience with troubleshooting Genesys issues, analyzing Genesys logs and identifying root causes. Ability to trace and analyze call flows within Genesys strategies. Knowledge of Genesys Architect, IRD and Composer including call flows, workflows, and routing strategies. Strategy Development: Experience developing and deploying strategies in Genesys. Call Flow Debugging: Ability to debug and troubleshoot call flows using Genesys tools and logs. Routing Strategy Analysis: Ability to analyze and optimize routing strategies for efficient call handling. Excellent problem-solving skills. Role & responsibilities Preferred candidate profile

A technical architect (TA) designs the key technical components of the solution and helps direct Wipro technical resources to develop and deliver the project deliverables. The TA reduces the overall project technical risk by uncovering design issues early in the project life-cycle, shares implementation best practices, and recommends solution alternatives. Additional, the TA often conducts design/code reviews during major project milestones. Responsibilities:  Hands-on experience with Omnistudio DataRaptor, Omnistudio FlexCards, Omnistudio OmniScript, SFIDX, Omnistudio Integration Procedures, Omnistudio CPQ.  Judges the trade-offs with technology and feasibility and makes choices that fit the constraints of the project.  Serves as the technical expert on Wipro projects focused on Salesforce.com, SFI and the Force.com platform.  Designs and implements business technology solutions focused on cloud-based business applications, specifically, Salesforce.com.  Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration, testing and deployment.  Works directly with clients to lead projects, facilitates business process analysis sessions, develops and delivers key components of technology solution.  Provides mentoring and guidance to other team members, including offshore team members.  Conducts business with the utmost professionalism including:  Fulfils commitments consistently on-time and proactively escalates commitments that are in jeopardy.  Responds promptly to requests and never allows queries to fall into a "black hole."  Attends meetings on time, always.  Judges the tradeoffs with technology and feasibility and makes choices that fit the constraints of the project.  Familiar with project management fundamentals and fulfilling the project management role on projects.  Designs and implements business technology solutions focused on cloud-based business applications, specifically, Salesforce.com, SFI and other custom solutions.  Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration, testing and deployment.  Works directly with clients to lead projects, facilitates business process analysis sessions, develops and delivers key components of technology solution.  Provides mentoring and guidance to other team members, including offshore team members.  Serves as SFI subject matter expert.  Confident and willing to challenge a customer and guide the customer towards the appropriate solution for their needs and push back if a customer is asking for solutions that aren't in their best interest.  Ability to guide customer towards creative uses of standard cloud software functionality to meet business requirements instead of simply relying on custom code solutions.  Travels to client site as required.  Generates timely status reports, time tracking, and expense reports.  Functioning as leader within the organization and industry. Examples may include subject matter expert, Community leader, Silver Lining lead, speaker at industry events.  Participates actively in Discussions, building a reputation as a go-to resource for the toughest problems. Contributes to the wiki, contributes to the Asset Libraries, Cloud Management Center, sponsors new employees, and presents Cool Code at Lunch and/or Continuing Ed sessions.  Provides presales support as requested.  Achieve published company utilization targets.  Brings 8+ years project experience with packaged software or custom development implementations.  Brings experience with CRM software (Salesforce, Siebel, Clarify, Vantive, Peoplesoft, NetSuite, etc.), or Messaging and Collaboration software.  Oversee technical decisions and activities of Appirio project teams including dividing up work, assigning to team members, and monitoring for quality.  Understand platform limitations and design alternatives to work around limitations  Ability to split time between many projects at once  Identify When Business Requirements Conflict With Technical Capabilities  Provide constructive feedback to project teams  Monitor technical deliverables for consistent quality as well as compliance with Appirio standards  Partner with project managers to monitor project status and risk areas  Perform the most advanced design and development tasks Education and Required Experience :  Bachelor's Degree in Computer Science, Business or a related field  8+ years of experience in a hands-on technical leadership position  Some SFI experience in Insurance cloud or SFI certification(s)  5+ years Salesforce development experience  3+ years' experience of working on deployment teams, ideally using Agile development techniques.  Knowledge of ESM Package would be an added advantage.  1+ years SFI architecture experience in SFI Insurance cloud  Excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers, or delivering a technical presentation.  Business operations and process experience in Insurance Sector  Must be able to direct and drive development team  3+ Agile Methodology / SCRUM Framework  Salesforce advanced administrator, advanced developer, or technical architect certifications highly preferred  One or more current Salesforce.com certifications (developer, administrator, sales/service, TA, etc)  Had to spent atleast a year as Technical Architecture in different projects.  SFI Platform Developer/Consultant certification  SFI CPQ certification or certification in either Salesforce CPQ or Apttus CPQ

Project Role : Technology Platform Engineer Project Role Description : Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration. Must have skills : SAP ABAP Development for HANA Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Platform Engineer, you will create production and non-production cloud environments using appropriate software tools tailored for specific projects or products. Your typical day will involve deploying automation pipelines and automating the creation and configuration of environments, ensuring that all processes are efficient and effective while collaborating with various teams to meet project goals. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor and evaluate team performance to ensure alignment with project objectives. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP ABAP Development.- Strong understanding of cloud environment setup and management.- Experience with automation tools for environment configuration.- Familiarity with deployment pipelines and CI/CD processes.- Ability to troubleshoot and resolve technical issues in cloud environments. Additional Information:- The candidate should have minimum 5 years of experience in SAP ABAP Development.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Oracle Siebel Enterprise Application Integration (eAI) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will engage in the development and configuration of software systems, either managing the entire process or focusing on specific stages of the product lifecycle. Your day will involve applying your extensive knowledge of various technologies, applications, methodologies, and tools to effectively support clients and projects, ensuring that all software solutions meet the required standards and specifications. You will also be responsible for guiding your team through challenges, fostering collaboration, and driving innovation in software development practices. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Continuously evaluate and improve development processes to increase efficiency and effectiveness. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Siebel Enterprise Application Integration (eAI).- Strong understanding of software development methodologies and best practices.- Experience with integration tools and techniques for enterprise applications.- Ability to troubleshoot and resolve complex software issues.- Familiarity with project management tools and techniques. Additional Information:- The candidate should have minimum 7.5 years of experience in Oracle Siebel Enterprise Application Integration (eAI).- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The HR Service Delivery Analyst will provide the knowledge, expertise and guidance to manage the process and people efficiently. To ensure 100% accuracy in all the resolutions provided by the helpdesk. The Analyst is expected to answer all process related queries raised by Customer service Associate and the end user. Job Responsibilities / AuthoritiesManage and Inspire Team ResultsManage schedule adherence (For Self and Team) (Call boards, CUIC reports and Phone)Partner with Supervisor to provide Performance/Quality related counseling and coaching when appropriate to ensure Zero Escalations / ErrorsPerform RCA on service issues / complaintsAssist in handling customer calls when calls are in queue.Identify training needs for team and individuals through monitoring, escalations and desk reviews.Work with Supervisors to develop specific job aides as needs arise.Provide floor SupportReport results to managementMaintain BE related documents for the teamManage escalation callsWill need to be working on calls/emails as and when neededRecognize and reward positive behavior, results, etc.Motivate and inspire continuous improvementsRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions.Unique Knowledge & Skill RequirementHands-on experience with Ticket tracking tools like SNOW, SIEBEL, WQM, ASKHRHands on knowledge in CISCO telephony managementHands on knowledge on ERP like SAP, Oracle, Peoplesoft or Success factorsWorking knowledge of payroll systems (e.g. Oracle, Kronos)Comfortable with Microsoft Office tools (Word, Excel, PowerPoint, outlook)Sound knowledge of US & UK Labor legislation LawsKnowledge of Applicant Tracking Systems like ATAS/Red Carpet/Taleo/WorkdayExcellent verbal and written communication skillsTyping speed 50 words per minute What are we looking for NAEducational ProfileAny graduate from Govt. recognized universitiesExperience ProfileHR domain experience is essential, with strong knowledge of HR processes, policies, and core functionsPrior international BPO work experience preferredPersonal AttributesStrong Customer Service and communication skills (both written & verbal). Ability to work in a fast paced, confidential, time sensitive environment and have excellent organizational and follow up skills. Prior call center experience a plusTechnically sound with the ability to navigate multiple systems to research, track and resolve issues. Ability to troubleshoot technologies available to users. Possess strong problem solving, conflict resolution and decision-making skills. High sense of urgency required. Ability to handle difficult situations with professionalism and sensitivity.Flexible to work night/rotational shifts and weekends.Ability to speak English fluently.Working Hours24 x 7 Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

What You’ll Do Job Responsibilities: Order Management: Receives, reviews, and completes selected Purchase Orders (PO) and Purchase Order modifications in the various ERP systems by following the processes defined and tools provided. Act as a Proofer/Auditor for all the orders – Purchase/Change to avoid any external hits from sites. Complete order requirements and check the price and quantity of each item listed and then processes or loads orders from customers in ERP systems like MFGPRO or Siebel C360 with a high level of attention to detail. Process orders/quotes/returns with attention to detail, highlight discrepancies, and expedite urgent orders. Communicate proactively with customers (internal/external) regarding order status and special requests to maintain TAT/SLA. Maintain organized order excel files and ensure compliance with logs and archiving requirements. Proves to be highly accurate, reliable, and timely on activities assigned by the ATL/SME. Work toward achieving a high level of internal and external customer satisfaction and always ready to adapt as per customers' requirements. Fosters an environment that promotes Eaton’s goals, ethics and philosophy, encourages continuous improvement, and builds stakeholder relationships. Qualifications Graduate/Postgraduate with a minimum of 2 years of experience in Customer Service or Materials-related field. Skills Knowledge of ERP system for order entry & order management (including MFG PRO/ SAP/Oracle) software programs Strong data entry, proofreading, and Microsoft Office skills. Excellent organizational, time management, problem-solving, and communication skills. Ability to multitask, adapt to change, and manage multiple priorities. ]]>

ADP GlobalView is leading the Global Payroll and Time market in the World and provides services to multi-national clients looking for outsourcing solutions. The GlobalView Organization is committed to providing World Class Service to all clients by hiring, developing, and retaining qualified service professionals; treating each client contact as a service opportunity, and delivering outstanding customer care to client associates. ADP GlobalView aims for the highest standards and modern approaches in the way it organizes itself, engages associates, and delivers work. Business agility is key for our organization and Business Owners are playing a significant role in this Organization. Position Description The Payroll Manager reports to the Director. The primary focus of this position is to function as an owner by focusing on associates’ development, overall service delivery, timely and accurate delivery of payroll processing. Including system configuration modification, generating revenue, and managing both internal and external service experience of our business while ensuring we achieve the margin targets and positive client experience measured by NPS. This position will be responsible for overseeing and managing the Service Operations support teams. Responsible to ensure that timely actions and resolution of clients request though the Siebel system. The goal is to deliver the maximum value in the most efficient sustainable time while providing the highest possible quality to clients and society. The Business Owner is responsible for both the associate and client experience. Responsibilities: Lead the Service Operations team, composed of Service Teams and provide direction on team activities including resource optimization, performance expectation settings, offering coaching and mentoring, supporting a culture of self-development and talent growth. Responsible for the overall service payroll processing, support system updates, year-end updates, reporting, and collaborating with internal teams to ensure a One ADP approach for a better client experience. Ensure The Service Operations Teams are trained and prepared for their roles and responsibilities within the service structure. Role will be responsible for a portfolio of clients in the service operations support and oversight of the day-to-day operations. Accountable for the strategic direction of all business aspects including managing client escalations, tools, and process adoption, KPI’s, and managing to the service metrics. Managing day to day financial business operations to reduce the potential risk to the overall business. Collaboration across multiple functional leaders (Project Services, Implementation) to have a smooth transition of incoming projects within the Service Teams. Deliberately builds capacity and capability for the future growth of the Organization. Develop and maintain client relationships both internal/external at all levels of client and ADP organizations. Drives a performance-based and learning culture that engages Service Teams to achieve excellence. Contribute to improve client satisfaction scores (NPS); partner with client success team to create an action plan to address issues and improve client satisfaction as necessary. Partner with the different internal teams to identify ways of increasing revenue and generating services in compliance with the pricing policy. Support the delivery of the various projects (outside of the scope of Project Service) to meet the clients’ expectations. Collaborate with other Business Owners and Transformation Team to continuously streamline the Service Operations process and tools while keeping the client at the center of any improvement. Participate and support GV programs, strategic initiatives, stretch assignments, and collaboration opportunities with other business units. Experience/Skills: Bachelor’s degree in Accounting, Technology, Finance, Human Resources, Business Administration, or a related field. Knowledge of SAP HR, ERP HR processes (ideally Payroll) Experience managing a US and or a Canada payroll team and strong knowledge on US federal,state and local notices required Previous experience in managing payroll in a multinational organization Growth mindset , Understanding of the Behavior-Driven Planning and resource scheduling Strong proven leadership and management capabilities Ability to interact with individuals at multiple levels of an organization Experience in identifying and implementing process improvements and quality controls Client-focused and committed to providing World Class Service Good relationship management skills and manage client escalations successfully Excellent written and verbal communication skills

Job description: Job Description The Opportunity Denodo is always looking for technical, passionate people to join our Customer Success team. We want a professional who will travel, consult, develop, train and troubleshoot to enhance our clients’ journey around Data Virtualization. Your mission: to help people realize their full potential through accelerated adoption and productive use of Denodo solutions. In this role you will successfully employ a combination of high technical expertise and client management skills to conduct on-site and off-site consulting, product implementation and solutions development in either short or long-term engagements being a critical point of contact for getting things done among Denodo, partners and client teams. Job Responsibilities & Duties As a Sr. Data Engineer you will successfully employ a combination of high technical expertise, research and investigative know-how, troubleshooting and problem-solving techniques, and communication skills between clients and internal Denodo teams to achieve your mission. Obtain and maintain strong knowledge of the Denodo Platform, be able to deliver a superb technical discussion, including an overview of our key and advanced features and benefits, services offerings, differentiation, and competitive positioning. Constantly learn new things and maintain an overview of modern technologies. Provide technical consulting, training and support. Diagnose and resolve client's inquiries related to operating Denodo software products in their environment. Participate in problem escalation and call prevention activities to help clients and other technical specialists increase their efficiency when using Denodo products. Be able to address a majority of technical questions concerning customization, integration, enterprise architecture and general feature/functionality of our product. Provide timely, prioritized and complete customer-based feedback to Product Management, Sales, Support and/or Development regarding client’s business cases, requirements and issues. Train and engage clients in the product architecture, configuration, and use of the Denodo Platform. Promote knowledge and best practices while managing deliverables and timelines. Capable of building and/or leading the development of custom deployments based on and even beyond client’s requirements. Manage client expectations, establish credibility at all levels within the client and build problem-solving partnerships with the client, partners and colleagues. Be willing to travel as necessary to address or service customer needs. Location Chennai, INDIA Function Customer Success Desired Skills & Experience Required Skills 8 - 12 years of experience in SQL/ ETL / Data warehousing / Data Integration / Data Virtualization technologies. BS or higher degree in Computer Science. Solid understanding of SQL and good grasp of relational and analytical database management theory and practice. Good knowledge of JDBC, XML and Web Services APIs. Excellent verbal and written communication skills to be able to interact with technical and business counterparts. Active listener. Strong analytical and problem solving abilities. Lots of curiosity. You never stop learning new things. Creativity. We love to be surprised with innovative solutions. Willingness to travel on occasion. Be a team worker with a positive attitude. We Value Prior experience in Denodo Platform. Denodo Certified Administrator (9.0 / 8.0) and Denodo Certified Developer (9.0 / 8.0). Experience working with GIT or other version control systems. Experience working with modern data architecture like lakehouse Knowledge and experience with systems and services hosted in the main cloud vendors (AWS, Azure, GCP). Experience in Windows & Linux (and UNIX) operating systems in server environments. Business software implementation and integration projects (e.g. ETL/Data Warehouse architectures, CEP, BPM). Integration with packaged applications (e.g. relational databases, SAP, Siebel, Oracle Financials, Business Intelligence tools, …) Experience / Knowledge in Containerization and Orchestration Industry experience in supporting mission critical software components. Experience in attending customer engagements and writing technical documentation. Foreign language skills are a plus.

About VOIS: VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VO IS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. About VOIS India: In 2009, VO IS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VO IS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Job Description: Required Skills: Experience in functional flows of Siebel CRM Good knowledge on CI/CD, Jenkins, API automation Working knowledge of Unix, Postman, Putty, WinSCP, SQL Developer Familiar to at least one scripting language Familiar to Web service like XML, SOAP/REST, WSDL XSD etc. Experience in Test & Incident Management Tools like JIRA Xray Good understanding of various Telecom Product type, E2E life cycle of Products. VOIS Equal Opportunity Employer Commitment India: VO IS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion , Top 50 Best Workplaces for Women , Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we’ll be in touch!

Technologies - 1. Middleware Admin - Weblogic 2. Siebel Adminstration A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

Job Description Oracle Global Services Center(Oracle GSC) is a fast-growing Cloud based consulting team focused on our customer’s rapid and successful adoption of CX Cloud Solutions. Our flexible and innovative “Optimum Shore” approach helps our clients implement, maintain, and integrate their Oracle CX Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an optimal team for each client by blending resources from onshore, near shore, and offshore global delivery centers to match the right expertise, to the right solution, for the right cost. To support our rapid growth, we are seeking talented consultants that bring a passion for providing excellent client experience, enabling client success by developing innovative solutions. As an Oracle Senior Cloud Consultant, you will have the opportunity to work within a powerful SaaS/PaaS application platform that transforms the way many Fortune 1000 companies conduct their business, utilizing some of the cutting-edge technologies available. You will work closely with our marquee customers to implement Oracle CX products such as Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation utilizing technologies such as Visual Builder Studio, Visual Builder Cloud Services, and Oracle Integration Cloud to deliver solutions that will drive their long-term success. We are looking for experienced consulting professionals who understand solutions, business processes, and technology designs within the Oracle CX products such as Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation, and technologies such as Visual Builder Studio, Visual Builder Cloud Services, and Oracle Integration Cloud. Individuals should demonstrate ability to solve problems, take initiatives, and learn new products. Work within consulting teams that build market leading CX enterprise solutions using best of breed SaaS & PaaS platforms. You will be working along with our enterprise architects and project managers, to understand customer goals/requirements, expectations, and challenges, analyze situations/data, for configuring or developing business & technical solutions on the Cloud. You will advise project managers & other partners from time to time on implementation aspects of the project. You will be responsible for the overall delivery quality on the project by ensuring team’s alignment to standard practices and procedures. Build an understanding of and demonstrate Oracle methodologies, tools, and leading practices. This is an exciting opportunity that will test your consulting, critical thinking, leadership, and technical skills with the ability to remain focused and follow-through on plans. You won’t be alone; we will provide the tools, raw data, training, coaching and people resources to help you be successful. Career Level - IC3 Responsibilities Provide consistent high quality & innovative solutions on CX Cloud engagements by interacting with customers and other partners to arrive at optimal solutions. Analyze and understand client goals, challenges & areas of opportunity to align Oracle’s CX Cloud applications for building optimal functional & technical solutions based on Industry Best Practices. Develop and deliver high quality presentations and demonstrations, present and articulate product features, and benefits, and configure and test overall Oracle Cloud solutions that delight the clients. Effectively utilize products such as Oracle CX Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation along with technologies not limited to VBCS, VBS, Redwood UI, OIC to deliver world class solutions. Refine customer requirements in detail, document and present to the client for approval. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Identifies and applies creative and innovative approaches to resolving product implementation and integration challenges. Analyze current systems and data to identify new requirements, recognizing the need for systems enhancements or modifications if necessary. Develop unit test scripts and coordinate with the client to perform the User Acceptance Testing of the system enhancements or custom solutions. Lead and direct the following phases of system life cycle: Gather business requirements through business process workshops, Analyze, design, configure and develop solutions for Oracle above noted applications, Process Playbacks, System Integration Testing and User Acceptance Testing, Go-Live preparation and cut-over support, Post-production support. Adhere to all Oracle Cloud security policies, standards, and procedures in the performance of job responsibilities. Mentor junior consultants in delivery of their customization and ensure the solution approach is in-line with the standard methodologies & future product roadmap. Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements. Promote knowledge by sharing lessons learned, innovations or new skills with team members. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Ideal Candidate should have the following qualifications/skills: Bachelor’s degree in Engineering or Computer Science (BCA/MCA/BSc Comp) or a technical field from a reputed college/university. Overall, 8+ years of experience relevant to this position. Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle CX Applications, with strong implementation expertise in at least two of the following products is a must. CX Sales B2B Service Cloud Field Service Cloud CPQ Asset Based Service Subscription Management Incentive Compensation Familiarity and exposure to business processes such as Target to Lead, Opportunity to Cash, Request to Resolution. Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customization/extension/integrations on Oracle CX Cloud Projects. Experience developing process flow diagrams, gathering requirements, conducting workshops, design and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Oracle CPQ - Hands on experience in configuring Oracle CPQ Cloud module Pricing, Quotation Configuration, Product Management-Items, BOMs, and System Configuration, Document Engine and Big Machines Language (BML), Utilities Libraries, Validation/Hiding/Constraint rules, Layout editor, Commerce layout, Custom CSS, Designing extensions and interfaces in Oracle CPQ Cloud module. OSC/B2B Cloud - Prior hands-on experience in functional configurations and customization in the following areas - custom objects, groovy scripting, assignment manager, workflows, triggers email alerts, Data Migration, OTBI Analytics etc. Oracle Field Service - Prior hands-on experience in configurations and customization in the following areas – Core Application, Profiles, Permissions, Business Rules, Routing Plans, Work Schedules, Smart Collaboration, Action Management, Mobility and Manage Displays, Reports, Data migration, Inbound/Outbound messages. Experience developing Oracle Field Service forms and plug-ins. Experience developing extensions using Redwood UI, VBCS, VBS, JET Good knowledge in web based front end development using – HTML, JavaScript, and CSS Experience with React and/or other front-end JavaScript frameworks, would be a plus. Strong hands-on experience with design and development of integrations (point to point and Integration Cloud) using various integration patterns. Experience developing integration, conversion, reporting strategies and architecture based on project environment and requirements. Good understanding of Oracle PaaS components, such as XSLT mapper, Adapters, etc. Implementation of AI features, use cases and development of custom accelerators using Oracle Cloud Infrastructure AI platform. Experience using shell commands, GIT, JIRA, ALM, and other similar tools. Experience developing process flow diagrams, gathering requirements, conducting workshops, designing, and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Experience with web services standards and technology including WSDL, SOAP, REST, JSON, XML, XML-Schema, XSL, WS standards/Security etc. Knowledge of Oracle JET Toolkit, JavaScript APIs & Junit would be a big plus. Hands on exposure to DevOps processes Experience with Security Guidelines and Best Practices In addition, successful Candidates will have the following preferred skills/background: Excellent customer facing & interpersonal skills with ability to build rapport with all partners. Prior experience working with US based clients/counterparts. Ability to work independently and manage multiple task assignments. Comfortable in constantly evolving and sometimes ambiguous work situations. Keen attention to detail and complex problem-solving abilities from operational and technical perspective’ High energy & drive coupled with strong oral and written communication skills, including presentation skills. Excellent problem solving, critical thinking and analytical skills with the ability to exercise good judgment. A “Go-getter” who focuses on continuous self-improvement and desire to stay abreast of emerging technologies. Prior experience of implementing other CRM solutions (Oracle E-Business CRM, Oracle Siebel, Salesforce.com, Microsoft Dynamics, etc.) Skilled in delivering clear outcome-based targets and measures by working with urgency in getting the job done. Life at Oracle: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran’s status or any other characteristic protected by law. At Oracle, we don’t just value differences—we celebrate them! We’re committed to creating a workplace where all kinds of people work together. We believe innovation starts with diversity and inclusion. https://www.oracle.com/corporate/careers/culture/diversity.html About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

As our Technical Service Specialist , you will provide a superior level of technical customer support via the phone is critical to ensure our customers can expertly use our medical devices to assist vulnerable populations who need them. The Technical Service Specialist plays a vital role addressing and resolving technical issues related to their assigned medical product lines. What you can expect: Change lives! - Interface directly with parents and family, hospital nursing and technical staff, internal and field technical/logistics/sales personnel, and international distributor and Authorized Service Centers to address and resolve technical issues on life-altering medical products. Behind the scenes - you ll be processing all customer and employee orders and returns by phone, fax, mail, or email in Customer Relationship Management (CRM) software. Training - you may not know the ins and outs of our products and systems, but we have strong training programs because we value career growth, curiosity and an always-learning mentality. You are their go-to person! - after training, you ll be a part of a team that provides 24/7 support for hospitals, helping parents and families care for their children in Neonatal Intensive Care Units. Minimum Requirements: Fluent in English reading, writing, and speaking Remote troubleshooting experience Experience documenting issues and communication of resolution 3+ years of related experience in Tech support required Strong customer service experience Experience working in computer network support environments Ability to work hours: evenings, weekends, and holidays as per scheduled work rotation. Preferred Requirements: Experience with Microsoft Excel, with the ability to create and maintain spreadsheets while multitasking different computer applications, is an asset. Experience using Microsoft Teams or similar communication platforms, as well as call tracking systems / Customer Relationship Management (CRM) databases such as Salesforce, Oracle, Siebel and EBS is an asset. Working in medical device field a plus We offer The role is a work-from-home remote position. Minimal travelling: less than 5%. Collaborative and international environment with different cultures. English company language.

Job Title: Senior Executive – Customer Relations Entity: Bureau Veritas India Pvt. Ltd. Location: Chennai Reports to (job): Certification Manager - Tamil Nadu Ø Purpose of Position The job incumbent is responsible for Audit Scheduling and Contract Administration for all the schemes The position performs in line with the Bureau Veritas Quality Assurance System, including the BV Code of Ethics and the BV Group policy Ø Major Responsibilities Audit Scheduling in coordination with the client keeping in mind the requirements of ISO 17021:2011. Scheme specific audit schedule management using tools such as Siebel and ACTIS. Contract Administration to ensure correct & updated information of clients in “SIEBEL”. Monitoring Scheduling Performance through SAS Portal [Management Information System Portal] Ø Criteria for Performance Evaluation (KPIs) 3 months Advance Audit Scheduling Compliance to the requirements of ISO 17021:2011 and Bureau Veritas Management System. Scheduling a Competent Team for an audit and Training at all the times Maintaining the desired utilization rate of resources Timely incorporation of changes in Client’s administrative information in the Production Tools as a part of Contract Administration responsibility. Ø Qualification and Experience Any graduate (Preferably Science or Computer Science) with Min. 4 years of experience. Additional course on computer applications would be desirable. Skills & Qualities: Good Written & Oral Communication Skills Excellent Coordination & Monitoring Skills Ability to meet tight schedule and deadlines. Ability to work under pressure The Job Description is subject to change from time to time, as per the requirements of the Company and the Competencies / qualifications you may acquire in future.

Designation: Siebel Developer Permanent Payroll: Outworks Solutions Pvt Ltd. Location: Hinjewadi, Phase 1, Panchshil Business Park, Rajiv Gandhi Infotech Park. Mode: Hybrid (Need to visit the office 3 days in a week) Job Description: Develops and Supports Siebel solutions. Skills include requirements definition, Siebel development including configuration, scripting, EAI development and testing. Should have Siebel Development experience. You need to perform full life cycle of Siebel application implementation, including requirement definition, design, development, testing. Responsible for analysis of functional and technical requirements for Siebel in collaboration with customer. You will use your consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients business environment

Job Title: Senior Executive – Customer Relations Entity: Bureau Veritas India Pvt. Ltd. Location: Chennai Reports to (job): Certification Manager - Tamil Nadu Ø Purpose of Position The job incumbent is responsible for Audit Scheduling and Contract Administration for all the schemes The position performs in line with the Bureau Veritas Quality Assurance System, including the BV Code of Ethics and the BV Group policy Ø Major Responsibilities Audit Scheduling in coordination with the client keeping in mind the requirements of ISO 17021:2011. Scheme specific audit schedule management using tools such as Siebel and ACTIS. Contract Administration to ensure correct & updated information of clients in “SIEBEL”. Monitoring Scheduling Performance through SAS Portal [Management Information System Portal] Ø Criteria for Performance Evaluation (KPIs) 3 months Advance Audit Scheduling Compliance to the requirements of ISO 17021:2011 and Bureau Veritas Management System. Scheduling a Competent Team for an audit and Training at all the times Maintaining the desired utilization rate of resources Timely incorporation of changes in Client’s administrative information in the Production Tools as a part of Contract Administration responsibility. Ø Qualification and Experience Any graduate (Preferably Science or Computer Science) with Min. 4 years of experience. Additional course on computer applications would be desirable. Skills & Qualities: Good Written & Oral Communication Skills Excellent Coordination & Monitoring Skills Ability to meet tight schedule and deadlines. Ability to work under pressure The Job Description is subject to change from time to time, as per the requirements of the Company and the Competencies / qualifications you may acquire in future.

Requirement: Exp: 2 to 4 years Notice period: Immediate • Willingness to work Europe timings(12 Noon to 8.30 PM IST) • Minimum 2 years’ experience in HR Services and any HR application like Success factor, SAP, Workday etc, Proficiency in SAP / Success Factors; MS Tools like SP, Excel; Knowledge of CRM Tools like Dynamics, ServiceNow, etc. • Graduation but Post-Graduation (any specialization) will be an advantage • Excellent written & verbal English communication - IMP • Exposure to Customer Relationship Management tools will be an added advantage (ServiceNow, Microsoft CRM, SIEBEL etc.) • Knowledge of MS tools (SharePoint, Excel & PowerPoint) • Attention to detail and ability to follow guidelines • Ability to maintain highly confidential and sensitive information • Ability to deliver against agreed objectives/ service levels • Ability to work effectively in a team and willingness to help others Contract Description We are looking for a Contract Staff for HR Services to work on EMEA-related HR Operations – tasks and queries. The HR Services Delivery Center team plays a pivotal role in improving the Candidate, Employee, and Manager experience by providing timely and accurate query resolution, onboarding of candidates, maintaining accurate HR data of employees in HR Systems & supporting employee life cycle programs & processes (benefits, rewards, transfers, offboarding, etc.) Key Accountabilities: • Maintains efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexity • Respond & resolve queries in a timely & accurate manner with employee experience at the core. • Accountable to ensure Employee HR records are accurately created and / or maintained in HR Systems (SAP, Success Factors, MS Vacation, etc.) • Takes complete ownership to close the data administration requests, including follow-up with the requestor to collect missing information and / or informing approval requirements • Maintains and follows the Desktop Procedures / KB articles defined for every transaction/query • Ensures the Maker-Checker process is followed, and Data Monitoring is done to ensure high quality of data in all HR tools • Working in a highly data sensitive environment, responsible for always protecting Data Privacy and adhering to confidentiality requirements to promote zero breach of compliance policies Contract Description We are looking for a Contract Staff for HR Services to work on EMEA-related HR Operations – tasks and queries. The HR Services Delivery Center team plays a pivotal role in improving the Candidate, Employee, and Manager experience by providing timely and accurate query resolution, onboarding of candidates, maintaining accurate HR data of employees in HR Systems & supporting employee life cycle programs & processes (benefits, rewards, transfers, offboarding, etc.) Key Accountabilities: • Maintains efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexity • Respond & resolve queries in a timely & accurate manner with employee experience at the core. • Accountable to ensure Employee HR records are accurately created and / or maintained in HR Systems (SAP, Success Factors, MS Vacation, etc.) • Takes complete ownership to close the data administration requests, including follow-up with the requestor to collect missing information and / or informing approval requirements • Maintains and follows the Desktop Procedures / KB articles defined for every transaction/query • Ensures the Maker-Checker process is followed, and Data Monitoring is done to ensure high quality of data in all HR tools • Working in a highly data sensitive environment, responsible for always protecting Data Privacy and adhering to confidentiality requirements to promote zero breach of compliance policies Skills and Qualifications • Willingness to work Europe timings • Minimum 2 years’ experience in HR Services and any HR application like Success factor, SAP, Workday etc. • Graduation but Post-Graduation (any specialization) will be an advantage • Excellent written & verbal English communication • Exposure to Customer Relationship Management tools will be an added advantage (ServiceNow, Microsoft CRM, SIEBEL etc.) • Knowledge of MS tools (SharePoint, Excel & PowerPoint) • Attention to detail and ability to follow guidelines • Ability to maintain highly confidential and sensitive information • Ability to deliver against agreed objectives/ service levels • Ability to work effectively in a team and willingness to help others Contract Description We are looking for a Contract Staff for HR Services to work on EMEA-related HR Operations – tasks and queries. The HR Services Delivery Center team plays a pivotal role in improving the Candidate, Employee, and Manager experience by providing timely and accurate query resolution, onboarding of candidates, maintaining accurate HR data of employees in HR Systems & supporting employee life cycle programs & processes (benefits, rewards, transfers, offboarding, etc.) Key Accountabilities: • Maintains efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexity • Respond & resolve queries in a timely & accurate manner with employee experience at the core. • Accountable to ensure Employee HR records are accurately created and / or maintained in HR Systems (SAP, Success Factors, MS Vacation, etc.) • Takes complete ownership to close the data administration requests, including follow-up with the requestor to collect missing information and / or informing approval requirements • Maintains and follows the Desktop Procedures / KB articles defined for every transaction/query • Ensures the Maker-Checker process is followed, and Data Monitoring is done to ensure high quality of data in all HR tools • Working in a highly data sensitive environment, responsible for always protecting Data Privacy and adhering to confidentiality requirements to promote zero breach of compliance policies Skills and Qualifications • Willingness to work Europe timings • Minimum 2 years’ experience in HR Services and any HR application like Success factor, SAP, Workday etc. • Graduation but Post-Graduation (any specialization) will be an advantage • Excellent written & verbal English communication • Exposure to Customer Relationship Management tools will be an added advantage (ServiceNow, Microsoft CRM, SIEBEL etc.) • Knowledge of MS tools (SharePoint, Excel & PowerPoint) • Attention to detail and ability to follow guidelines • Ability to maintain highly confidential and sensitive information • Ability to deliver against agreed objectives/ service levels • Ability to work effectively in a team and willingness to help others Additional Sills:

Role & responsibilities Relevant experience - 5yrs Primary Skills : 1. Hands-on experience with large-scale data migration projects, including legacy-to-Siebel CRM migrations using Siebel EIM. 2. Experienced in Siebel EIM and configuring IFB files to load large volume data into Siebel base tables. 3. Proven expertise in developing and managing ETL processes for complex data transformation and migration tasks. 4. Deep experience with Siebel EIM component, IFB file configuration. 5. In-depth understanding of Siebel party model, Master and Transactional data structures. 6. Proficiency in advanced SQL, PLSQL for data manipulation. 7. Experience in migration tasks automation using Shell Scripting. 8. Strong problem-solving and troubleshooting skills to identify and resolve migration challenges 9. Debugging skill to analyze EIM table failed records. 10. Performance tunning of SQL, PLSQL scripts to execute large volume of data transformation and target system load in minimal time. 11. Experience in Telecom domain.12. Strong communication and client-facing skills. Responsibilities : 1. Define staging schema structure ad map data attributes between legacy, staging and target system. 2. Define mapping between Siebel EIM and base tables. 3. Create / Write ETL scripts(Extract transform Load) to read data from source and load data to destination 4. Design and write Data Cleansing and deduplication scripts. 5. Write transformation logic for data transformation. 6. Write error handling scripts to handle exception / missing values and incorporate them into the scripts 7. Write scripts to validate transformed, migrated data accuracy. 8. Write and execute reconciliation scripts post migration to compare source and target data.

Job Title: Senior Executive – Customer Relations Entity: Bureau Veritas India Pvt. Ltd. Location: Chennai Reports to (job): Certification Manager - Tamil Nadu Ø Purpose of Position The job incumbent is responsible for Audit Scheduling and Contract Administration for all the schemes The position performs in line with the Bureau Veritas Quality Assurance System, including the BV Code of Ethics and the BV Group policy Ø Major Responsibilities Audit Scheduling in coordination with the client keeping in mind the requirements of ISO 17021:2011. Scheme specific audit schedule management using tools such as Siebel and ACTIS. Contract Administration to ensure correct & updated information of clients in “SIEBEL”. Monitoring Scheduling Performance through SAS Portal [Management Information System Portal] Ø Criteria for Performance Evaluation (KPIs) 3 months Advance Audit Scheduling Compliance to the requirements of ISO 17021:2011 and Bureau Veritas Management System. Scheduling a Competent Team for an audit and Training at all the times Maintaining the desired utilization rate of resources Timely incorporation of changes in Client’s administrative information in the Production Tools as a part of Contract Administration responsibility. Ø Qualification and Experience Any graduate (Preferably Science or Computer Science) with Min. 4 years of experience. Additional course on computer applications would be desirable. Skills & Qualities: Good Written & Oral Communication Skills Excellent Coordination & Monitoring Skills Ability to meet tight schedule and deadlines. Ability to work under pressure The Job Description is subject to change from time to time, as per the requirements of the Company and the Competencies / qualifications you may acquire in future.

Description Saama - Technical Project Manager - JD Reports to: Program Manager Job Description Required / Must Have Skills Strong project management skills, including planning, execution, and risk management. Excellent communication and interpersonal skills, with the ability to effectively communicate with technical and non-technical audiences. Proven ability to lead and motivate cross-functional teams. Technical background or understanding of the technologies involved in the project. Minimum of 10 years of hands-on experience in Application programming. Ability to adapt to changing priorities and manage multiple projects simultaneously. Strong analytical, problem solving, troubleshooting & debugging skills. Knowledge on Python (otherwise Java or DotNet), SQL, Data Engineering, Data Analytics tools, AWS, etc. Good to have skills Good understanding of one or more of the following Clinical Systems EDC Systems such as Medidata Rave, Veeva EDC, Oracle Clinical, Medrio, InForm, etc., CTMS Systems such as Siebel CTMS, Medidata CTMS,Veeva CTMS, etc., IRT Systems such as YPRIME, Parexel Clinphone, etc., LAB Systems such as central Lab, local Labs etc., Good understanding of clinical trial domain & overall EDC study setup & reporting process.

Educational Bachelor of Engineering,BTech,BSc,BCom,MTech,MSc Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional : Technologies - 1. Middleware Admin - Weblogic2. Siebel Adminstration Preferred Skills: Technology-Siebel-Siebel CRM-Siebel Admin Technology-Middleware Administration-WebLogic application server Admin-Weblogic

Saama - Technical Project Manager - JD Reports to: Program Manager Job Description ❖ Required / Must Have Skills ➢ Strong project management skills, including planning, execution, and risk management. ➢ Excellent communication and interpersonal skills, with the ability to effectively communicate with technical and non-technical audiences. ➢ Proven ability to lead and motivate cross-functional teams. ➢ Technical background or understanding of the technologies involved in the project. ➢ Minimum of 10 years of hands-on experience in Application programming. ➢ Ability to adapt to changing priorities and manage multiple projects simultaneously. ➢ Strong analytical, problem solving, troubleshooting & debugging skills. ➢ Knowledge on Python (otherwise Java or DotNet), SQL, Data Engineering, Data Analytics tools, AWS, etc. ❖ Good to have skills ➢ Good understanding of one or more of the following Clinical Systems EDC Systems such as Medidata Rave, Veeva EDC, Oracle Clinical, Medrio, InForm, etc., CTMS Systems such as Siebel CTMS, Medidata CTMS,Veeva CTMS, etc., IRT Systems such as YPRIME, Parexel Clinphone, etc., LAB Systems such as central Lab, local Labs etc., ➢ Good understanding of clinical trial domain & overall EDC study setup & reporting process.

Looking to onboard a highly motivated and detail-oriented AR Associate with 0-1 years of experience to join our team in Bangalore. The ideal candidate will have excellent communication skills and the ability to work effectively in a fast-paced environment. Roles and Responsibility Manage accounts receivable, including processing payments and resolving billing discrepancies. Coordinate with healthcare providers for accurate and timely billing. Develop and implement effective strategies to improve cash flow and reduce bad debt. Collaborate with internal teams to resolve customer complaints and concerns. Analyze data to identify trends and areas for improvement in the accounts receivable process. Ensure compliance with company policies and procedures related to accounts receivable management. Job Strong understanding of accounting principles and practices. Excellent communication and interpersonal skills. Ability to work effectively in a team environment. Proficient in using computer software applications, particularly CRM systems. Strong analytical and problem-solving skills. Ability to meet deadlines and work under pressure. Experience working in a BPO or IT-enabled services industry is preferred. Familiarity with healthcare industry terminology and regulations is an asset. About Company Omega Healthcare Management Services Private Limited is a leading provider of healthcare management services, committed to delivering high-quality solutions to its clients. We are a dynamic and growing company, dedicated to innovation and excellence in all aspects of our operations.

Posted On 02nd Jul, 2025 : RoleFreelance Consultant Oracle Intelligent Advisor LocationRemote Contract Duration6 months Start Date[Immediate] 8+ years of hands-on experience in Oracle Intelligent Advisor (formerly Oracle Policy Automation). Translate legislation and policy into business requirements, whereby end users are able to validate and verify transformation into OPA. Responsible for modelling, development, regression, testing, and deployment of OPA project to production. OPA Rule Authoring, debugging, Interview screen development. Oracle Intelligent Advisor Hub management. Knowledge of SOAP/REST Web Services. Interact directly with customers and peers across Oracle in arriving at optimum solution. Provide good technical and business advice to the customer at all times with respect to the final solution and its successful adoption. OPA certification is a plus. Knowledge of other CRM products(Service Cloud/RightNow, CPQ, Sales, Siebel) is a plus. Key Skills : Company Profile A global self-led technology conglomerate, passionate for excellence and innovation, making difference to the businesses since 2003. Helping businesses of all sizes improve their efficiency and workflow, regardless of their industry.Discover cutting-edge ideas and insights from the world of technology and business.

Technical Skills Required: CA Identity Manager Strong implementation skills on CA platform setup, configuration, development and management of the CA IAM platform tools. Setup Clustered IDM environment, Deployed commonly used IDM connectors (Web Service, Active Directory, RACF, Exchange, Flat file, PeopleSoft, Siebel etc.) and development experience in custom connector development. Experience in requirements gathering for IAM projects and architecting E2E IAM solutions to meet customer requirements Well versed with provisioning de provisioning using RBAC, SSO access control, SoD violation, compliance requirements related to access & privileges. OOTB connectors and Dynamic connectors using connector express Configured multiple level of approvals manager, group approval Experience in configuring the policies using policy express Experience in maintaining the User life cycle management Experience with CA directory and database schema Experience with running reports on user, access and transaction data Experience with performance running and troubleshooting CA IAM issues. Technical Skills Required: CA Single Sign on Experience in CA Single Sing on product implementation and support Experience with CA directory and database schema Understand Design and able to implement the security SSO solution using CA Single Sign on, CA Access Gateway. Should be able to create proxy rules, virtual host using CA Access Gateway Should be able to debug SSO issues & well versed in multi domain SSO implementation. Integrate IIS, Apache Webservers with CA Single Sing on WebAgent. Experience with performance running and troubleshooting Experience in installing and creating certificates used for Federation. Sound knowledge related to CA Single Sing on for SAML Federation. Research and analysis of existing Security solutions, identified gaps accordingly as per requirements provided High end security infrastructures solutions and Single Sign on (SSO) solutions. Create, manage and administer Agents, Authentication Schemes, user directories, Agent configuration objects, Host Configuration objects, logs and cache management. Troubleshooting issues related to SSO, authentication and authorization for achieving SSO and LDAP issues. Technical Skills Required: Arcos PIM Experience in Arcos privilege access manager product implementation and support Should be able to Configure default setting for App, DB & SGS Good working knowledge on IIS and SSL Should be able to create Users / Groups / Services and respective mappings Experience with defining role base access control for users Good knowledge on MS SQL database / log shipping / SQL Queries Should be able to create the Arcos Dashboard Experience in Auditing, security reports, master reports, LOB/Profile Wise Reports Experience with performance running and troubleshooting Knowledge of Support SLA s, incident management, problem management wrt Support/ITIL framework Ensure adherence to support SLA s Good knowledge of UNIX, Linux, Windows, etc.