510 Siebel Jobs - Page 5

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver No Performance Parameter Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Siebel Apps Admin.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Siebel Environment Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and troubleshooting to ensure that the applications function as intended, contributing to the overall success of the projects you are involved in. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Siebel Environment Management.- Strong understanding of application development methodologies.- Experience with database management and SQL.- Familiarity with software testing and debugging techniques.- Ability to work collaboratively in a team environment. Additional Information:- The candidate should have minimum 3 years of experience in Oracle Siebel Environment Management.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Siebel Environment Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and troubleshooting to ensure that the applications function as intended, contributing to the overall success of the projects you are involved in. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application specifications and user guides.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Siebel Environment Management.- Strong understanding of application development methodologies.- Experience with database management and SQL.- Familiarity with software testing and debugging techniques.- Ability to work collaboratively in a team-oriented environment. Additional Information:- The candidate should have minimum 2 years of experience in Oracle Siebel Environment Management.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Siebel Environment Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and debugging processes to ensure the applications function as intended, while continuously seeking ways to enhance application efficiency and user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application specifications and user guides.- Engage in code reviews to ensure adherence to best practices and standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Siebel Environment Management.- Strong understanding of application development methodologies.- Experience with application testing and debugging techniques.- Familiarity with database management and integration processes.- Ability to work collaboratively in a team-oriented environment. Additional Information:- The candidate should have minimum 3 years of experience in Oracle Siebel Environment Management.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Contract Duration3 months (with extension possibility) 1. Experience with Oracle Siebel CRM Configuration; Business Components, Views, Applets, Roles & amp, Responsibilities, Workflow, eScript, Open UI. 2. Experience with event driven Configuration, such as Workflow Policies and Run-time Events. 3. Experience with EAI Integrations, Business Services, Web Services, Scripting, Configuration 4. Experience with Siebel Administration, production support, system maintenance and upgrades 5. Should possess excellent communication skills and ability to interact effectively with customers 6. Deep technical and functional experience on Siebel 8 and above. 7. Deep knowledge in implementation of best practices and apply in a real-world setting 8. Must have proficiency in Oracle or MS SQL server databases 9. Experience with full life cycle implementation project. 10. Experience working with Siebel tools (configuration and scripting) to analyze and implement a customer solutions. working on SQL queries to build reports as requested 11. Experience with documenting system specifications, operating procedures, installation instructions and other system-related information

Denodo is a leader in data management. The award-winning Denodo Platform is the leading data integration, management, and delivery platform using a logical approach to enable self- service BI, data science, hybrid/multi-cloud data integration, and enterprise data services. Realizing more than 400% ROI and millions of dollars in benefits, Denodo s large enterprise and mid-market customers across 30+ industries have received payback in less than 6 months. For more information, visit www.denodo.com . We are a fast-growing, international organization with teams across four continents and we work with a cutting-edge technology, but thats not all we have to offer. At Denodo, we are like a family and it is of the utmost importance to us that we help support your professional growth every step of the way Job Description The Opportunity Denodo is always looking for technical, passionate people to join our Customer Success team. We want a professional who will travel, consult, develop, train and troubleshoot to enhance our clients journey around Data Virtualization. Your mission: to help people realize their full potential through accelerated adoption and productive use of Denodo solutions. In this role you will successfully employ a combination of high technical expertise and client management skills to conduct on-site and off-site consulting, product implementation and solutions development in either short or long-term engagements being a critical point of contact for getting things done among Denodo, partners and client teams. Job Responsibilities & Duties As a Sr. Data Engineer you will successfully employ a combination of high technical expertise, research and investigative know-how, troubleshooting and problem-solving techniques, and communication skills between clients and internal Denodo teams to achieve your mission. Obtain and maintain strong knowledge of the Denodo Platform, be able to deliver a superb technical discussion, including an overview of our key and advanced features and benefits, services offerings, differentiation, and competitive positioning. Constantly learn new things and maintain an overview of modern technologies. Provide technical consulting, training and support. Diagnose and resolve clients inquiries related to operating Denodo software products in their environment. Participate in problem escalation and call prevention activities to help clients and other technical specialists increase their efficiency when using Denodo products. Be able to address a majority of technical questions concerning customization, integration, enterprise architecture and general feature/functionality of our product. Provide timely, prioritized and complete customer-based feedback to Product Management, Sales, Support and/or Development regarding client s business cases, requirements and issues. Train and engage clients in the product architecture, configuration, and use of the Denodo Platform. Promote knowledge and best practices while managing deliverables and timelines. Capable of building and/or leading the development of custom deployments based on and even beyond client s requirements. Manage client expectations, establish credibility at all levels within the client and build problem-solving partnerships with the client, partners and colleagues. Be willing to travel as necessary to address or service customer needs. Location Chennai, INDIA Function Customer Success Desired Skills & Experience Required Skills 8 - 12 years of experience in SQL/ ETL / Data warehousing / Data Integration / Data Virtualization technologies. BS or higher degree in Computer Science. Solid understanding of SQL and good grasp of relational and analytical database management theory and practice. Good knowledge of JDBC, XML and Web Services APIs. Excellent verbal and written communication skills to be able to interact with technical and business counterparts. Active listener. Strong analytical and problem solving abilities. Lots of curiosity. You never stop learning new things. Creativity. We love to be surprised with innovative solutions. Willingness to travel on occasion. Be a team worker with a positive attitude. We Value Prior experience in Denodo Platform. Denodo Certified Administrator (9.0 / 8.0) and Denodo Certified Developer (9.0 / 8.0). Experience working with GIT or other version control systems. Experience working with modern data architecture like lakehouse Knowledge and experience with systems and services hosted in the main cloud vendors (AWS, Azure, GCP). Experience in Windows & Linux (and UNIX) operating systems in server environments. Business software implementation and integration projects (e.g. ETL/Data Warehouse architectures, CEP, BPM). Integration with packaged applications (e.g. relational databases, SAP, Siebel, Oracle Financials, Business Intelligence tools, ) Experience / Knowledge in Containerization and Orchestration Industry experience in supporting mission critical software components. Experience in attending customer engagements and writing technical documentation. Foreign language skills are a plus.

Req ID: 95826 Department: Insto Ops Onboarding Division: Institutional Location: Bengaluru About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers. About the Role The Training Manager will be responsible for devising and implementing training strategies, in collaboration with Leadership and support functions, to enhance employee performance and drive quality across the KYC process. This role ensures that employees are equipped with the right skills and are accredited to effectively contribute to both production and quality control. Role Location: Bangalore Role Type : Permanent What will your day look like? Develop and implement the training strategy and curriculum aligned with organizational goals. Conduct training needs assessments and create tailored learning plans. Deliver effective induction, orientation, and ongoing training programs. Track training effectiveness and make improvements based on feedback. Design, develop, and maintain training materials, guides, and manuals. Work closely with Change and Policy Management teams to ensure updates are communicated and embedded via training. Build and maintain annual training calendars and teaching plans. What will you bring? Proven experience in managing and delivering corporate training programs. Hands-on working knowledge of KYC processes. Strong analytical and reporting skills. Customer-centric mindset. Good to Have: Familiarity with systems like Gold Tier, MIDANZ, Siebel. Experience in coaching, mentoring, and stakeholder management. Knowledge of ANZ procedures, products, and services. So why join us? ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank's largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We're proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong. We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services. We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support. /. You can apply for this role by visiting ANZ Careers and searching for reference number 95826 Job Posting End Date 19/05/2025 , 11.59pm, (Melbourne Australia)

About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers. About The Role The Training Manager will be responsible for devising and implementing training strategies, in collaboration with Leadership and support functions, to enhance employee performance and drive quality across the KYC process. This role ensures that employees are equipped with the right skills and are accredited to effectively contribute to both production and quality control. Role Location: Bangalore Role Type : Permanent What will your day look like? Develop and implement the training strategy and curriculum aligned with organizational goals. Conduct training needs assessments and create tailored learning plans. Deliver effective induction, orientation, and ongoing training programs. Track training effectiveness and make improvements based on feedback. Design, develop, and maintain training materials, guides, and manuals. Work closely with Change and Policy Management teams to ensure updates are communicated and embedded via training. Build and maintain annual training calendars and teaching plans. What will you bring? Proven experience in managing and delivering corporate training programs. Hands-on working knowledge of KYC processes. Strong analytical and reporting skills. Customer-centric mindset. Good to Have: Familiarity with systems like Gold Tier, MIDANZ, Siebel. Experience in coaching, mentoring, and stakeholder management. Knowledge of ANZ procedures, products, and services. So why join us? ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank's largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We're proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong. We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services. We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support. To find out more about working at ANZ visit https://www.anz.com/careers/ . You can apply for this role by visiting ANZ Careers and searching for reference number 95826 Job Posting End Date 19/05/2025 , 11.59pm, (Melbourne Australia) Show more Show less

About Us Aethereus is now part of a global MNC and has rebranded as Myridius , with offices in Texas (USA) , Chennai & Pune (India) , and the Philippines . Founded by Salesforce industry veterans, Myridius partners with clients across geographies—including the US, Europe, UAE, and India —to deliver multi-cloud Salesforce programs with a strong focus on emerging clouds such as Data Cloud and Industry Clouds , helping clients solve complex business challenges and accelerate their journey from concept to market. At Myridius, we are deeply committed to hiring and rigorously grooming top-tier technical talent. Our teams actively work on the latest innovations within the Salesforce ecosystem, including Industry Clouds, Lightning Web Components, OmniStudio, Business Rules Engine , and more. Joining Myridius means being part of a dynamic, high-performing team that thrives on solving real-world challenges and pushing the boundaries of what's possible with Salesforce. Responsibilities- Lead the design, development, and implementation of Salesforce solutions, including customizations, integrations, and system enhancements. Architect scalable and extensible solutions that align with business requirements and best practices in enterprise application development. Provide technical guidance and mentorship to junior developers, ensuring adherence to coding standards, design patterns, and development methodologies. Collaborate with business stakeholders and cross-functional teams to define project scope, gather requirements, and prioritize deliverables. Oversee the integration of Salesforce with third-party systems, leveraging APIs, middleware, and scripting languages as needed. Drive continuous improvement initiatives to optimize system performance, enhance user experience, and streamline business processes. Stay abreast of emerging technologies, industry trends, and Salesforce releases to inform architectural decisions and technical roadmaps. Qualification- Minimum of 6 years of IT experience Minimum of 4 years of experience in Salesforce development and architecture. Minimum 2 years of hands-on experience in Apex, integrations, and data migrations. Proficient in Salesforce Lightning customization, including Lightning Components, Apex, Apex Data Loader, flows, and Lightning App Builder. Minimum experience of 2 years of project leadership, managing technical teams, and conducting code reviews. Strong understanding of Salesforce platform capabilities, limitations, and best practices Work with Salesforce Lightning UI, Apex, and focus on performance optimization. This role requires strong technical expertise, leadership skills, and the ability to work closely with business stakeholders to deliver high-quality solutions that meet business needs. Integrate multiple technologies with Salesforce/Force.com. Lead technical planning and requirements gathering for Salesforce projects. Mentor junior team members in Salesforce tech, Platform, and Integration, guiding discussions for solution delivery. Conduct workshops, collaborate closely with clients, and discuss tradeoffs (eg- config. v/s code). Map functional requirements to Salesforce features and functionality. Manage onshore and offshore technical project team members. Proven team building and management skills. Adapt to a dynamic work environment and contribute creatively within a team Excellent problem-solving, leadership, communication, and teamwork skills Well-rounded in both functional and technical aspects of CRM engagements. Background in development or configuration on other CRM platforms (e.g., Microsoft Dynamics, Siebel, Zoho) is preferred. Education / Certification Bachelor’s/University degree or equivalent experience, potentially Master's degree Preferred Certification (Platform Developer I App Builder | Admin 201), Sales, Service & Community Cloud Certifications is a plus. What We Offer Flexible Work Environment & great Team Culture (5/5 Glassdoor Rating) Freedom to take initiatives to strive for Excellence. Sponsored Certification to enhance Learning. Growth Environment (Quarterly Appraisals/ Career Development Programs). Opportunity to learn and gain experience on Salesforce Industry Clouds Show more Show less

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Oracle Communications Order and Service Management (OSM) Good to have skills : Oracle Siebel Development Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Lead the application development process - Ensure successful project delivery - Mentor and guide team members Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Communications Order and Service Management (OSM) - Good To Have Skills: Experience with Oracle Siebel Development - Strong understanding of Oracle Communications Order and Service Management (OSM) - Experience in application design, build, and configuration - Knowledge of software development lifecycle - Excellent communication and leadership skills Additional Information: - The candidate should have a minimum of 5 years of experience in Oracle Communications Order and Service Management (OSM) - This position is based at our Pune office - A 15 years full-time education is required Show more Show less

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Communications Order and Service Management (OSM) Good to have skills : Oracle Siebel Development Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working on application development tasks and collaborating with team members to ensure project success. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Develop and implement software solutions based on business requirements. - Collaborate with cross-functional teams to ensure project success. - Conduct code reviews and provide feedback to team members. - Stay updated on industry trends and best practices in application development. - Assist in troubleshooting and resolving technical issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Communications Order and Service Management (OSM). - Good To Have Skills: Experience with Oracle Siebel Development. - Strong understanding of software development lifecycle. - Knowledge of database management systems. - Experience in developing and implementing software solutions. - Familiarity with agile methodologies. Additional Information: - The candidate should have a minimum of 3 years of experience in Oracle Communications Order and Service Management (OSM). - This position is based at our Pune office. - A 15 years full-time education is required. Show more Show less

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Communications Order and Service Management (OSM) Good to have skills : Oracle Siebel Development Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working on application development tasks and collaborating with team members to ensure project success. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Develop and implement software solutions based on business requirements. - Collaborate with cross-functional teams to ensure project success. - Conduct code reviews and provide feedback to team members. - Stay updated on industry trends and best practices in application development. - Assist in troubleshooting and resolving technical issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Communications Order and Service Management (OSM). - Good To Have Skills: Experience with Oracle Siebel Development. - Strong understanding of software development lifecycle. - Knowledge of database management systems. - Experience in developing and implementing software solutions. - Familiarity with agile methodologies. Additional Information: - The candidate should have a minimum of 3 years of experience in Oracle Communications Order and Service Management (OSM). - This position is based at our Pune office. - A 15 years full-time education is required. Show more Show less

Entity: Finance Job Family Group: Retail Group Job Description: The Customer Service Representative role exists to provide first and second line of customer support to telephone and written enquiries via email/chat/social media from external Key Customers, internal Customers, other Consumers in accordance with agreed service levels. The position will ensure all facing queries are answered with the required speed, accuracy and with the maximum level of customer satisfaction. This will be a 24/7 support role which would require a flexible schedule in terms of working hours & working days. Customer Facing (CF) CSRs are required to have a broad understanding of all Customer Service processes to enable a high percentage of first contact resolution and will continually manage customer expectations through various contact channels. CF CSRs are the first point of contact for BP telephone-based enquiries for Key Customers. Key Accountabilities- Functional Implement day to day customer service-related operational tasks to ensure delivery meets customer expectations and is consistent with set process performance indicators, applicable service level agreements and the customer service functions core values. Leverage deep understanding of specific key account customers, processes / systems, and act as an issue point of contact for any verbal or written form of enquiries from external customers and consumers and internal customers from the BP Business and third parties. These customers will include retail fuelling sites, branded and unbranded customers, commercial and strategic accounts, and terminals. Interact with customers in a professional, friendly, and efficient manner and bring up concerns about meeting service levels or deadlines. Proactively resolve Key Account customer issues (working with other teams as appropriate): Take ownership and resolve intensified telephone and written customer issues. Advance activities that are not actioned by assignees. Provide customer service via the internet, phone, fax and email to support activities including: Account set-up, allocation and delivery issues. Order processing and order fulfilment. Sales order tracking. Monitor supply outages and react accordingly for incoming and existing orders. Retail marketing programme information, policy and product fulfilment. Retail site experience complaints, fuel quality claims, site locator etc. Complaint resolution, identification and management of complaint root causes. Log, assign and track progress of queries and customer requests from receipt to completion ensuring data is accurately entered and maintained in all customer service and data collection systems. Support GBS activities through immediate triage, partner concern (high risk customer issues - financial, legal, reputation), resolution or logging and forwarding of customer inquiries / issues. Service Management & Continuous Improvement Manage and maintain customer expectations, referencing pre-established service level agreements where applicable. Make recommendations on existing knowledge base documents and identify knowledge gaps. Build and maintain strong relationships with both the customer and internal business partn6ers through the provision of timely, accurate and high-quality service. Highlight process gaps and inefficiencies; proactively seek solutions to increase productivity and / or level of service provided. Perform user acceptance testing in service centre technology and ERP systems to help ensure effective enhancement execution. Key competencies- Educated to A Level standard or equivalent. Minimum of 12 months previous experience customer service skills in a telephone environment and or customer services environment preferred, ideally dealing with Key Account Customers Must demonstrate a solid understanding of customers’ needs / behaviours Excellent written/oral communication skills and ability to build effective working relationships Strong time management and organisation skills Strong problem solving skills Highly motivated Experience using SAP and/or Siebel and MS Office application Travel Requirement No travel is expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility core practices, Agreements and negotiations, Analytical Thinking, Commercial Acumen, Communication, Continued Learning, Continuous improvement, Creativity and Innovation, Customer centric thinking, Customer data knowledge, Data Analysis, Data visualization and interpretation, Decision Making, Digital Collaboration, Digital fluency, Industry knowledge and advocacy, Integrated pricing, Knowledge Sharing, Leading transformation, Negotiation planning and preparation, Offer and product knowledge, Offer execution and growth, Operational Excellence, Partner relationship management {+ 10 more} Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. Show more Show less

E-commerce Field Sales job combines online sales knowledge with direct customer interaction. Field sales reps identify and acquire new customers, build relationships, and close deals, often focusing on specific regions or accounts. They must possess strong presentation and negotiation skills, understand online sales channels, and be able to provide technical support for the company's products or services. Researches and analyzes business trends, customer data and competitive analysis to identify new opportunities and proactively alerts others when programs deviate from projections Grow territory to meet and/or exceed set sales targets Collaborate with senior management to create and execute plan to achieve profitable sales growth Hire, train, and manage direct reports Manage outsourced vendor relationships E-Commerce Customer / Promotion Execution Support - provide content, supply chain, customer analysis/meeting support Project Support - manages projects as dictated by Customer / Business needs Customer Business Planning Support - supports the customer business planning and tracking process Key link for Category to Customer data Manage e-Commerce customer trade funds, budget tracking and Siebel Become a Vendor Central (Amazon portal) super user Manage the national sales team - must be a great people manager Need to be very strategic - not just tactical Sell side experience is essential Proven ability to deliver sales growth

Job Description Oracle Customer Success Services is a One Oracle approach to ensuring customer success, through a broad set of services and solutions that are supported by certified and experienced implementers, helping to accelerate the entire customer journey. Customer Success Services provides a customer-centric delivery and support-integrated service, in conjunction with Oracle Development. https://www.youtube.com/watch?v=Bg2v1pAyp0E CSS Global SaaS & Apps Delivery team is responsible for providing technical services to all customer applications & software hosted in OCI / OnPrem /Hybrid. ITIL, ISO2000 & other industry specific best practices used to manage the customer application & software across different Oracle technology stack. Driving adoption of Oracle Cloud Infrastructure (OCI) for our customer is main objective. We accelerate the OCI adoption by showcasing the prowess of Oracle’s cloud technology as well as our valued added engineering solutions that provides highly differentiated service experience to our customers in cloud. Do you like to work in edge technologies ? Are you excited to develop professionally ? Do you love talking to your customer & want to see how you are influencing customer life though managed cloud service experience ? If answer is Yes ? Then we are searching an IT engineer like YOU. What you will be doing: As a Siebel Architect, you will be responsible for designing, developing, and maintaining Siebel CRM applications to meet the business needs of our organization. You will collaborate with cross-functional teams, including business analysts, system administrators, and quality assurance testers, to ensure the seamless integration and optimal performance of the CRM system. As a Technical SME, you will be working directly with customers on new implementation, migration & Run/Maintain projects. You will be working with a globally spread talented teams across technology domains. You will handle critical issues and escalations with utmost customer satisfaction. You should flexible to work in multiple technologies . You will also get plenty of time to sharpen the saw and keep your skills fresh (through Oracle learning program) . Upskilling is an important aspect of the career which not only help business but also assist in your growth. Opportunity to work in OCI/ Gen2 Cloud What you bring: 12+ years of industry experience in Oracle SIEBEL including WebLogic & DB administration You should be well versed in application Installation/Upgrade/Migration/ Patching & have at least 2 upgrade / migration project experience on latest SIEBEL version Worked in one Unix or Linux platform & Windows. Work experience in production support environment is a MUST and flexible to work in rotating shift model in 24x7 roster Strong interpersonal, presentation, and communication skills Added bonus if you have: Cloud Admin experience in OCI or other clouds Azure, AWS DEVOPS skills – python, docker, Kubernetes will be added advantage Experience in implementing and configuring CI/CD pipeline for Siebel. Experience in cloud (OCI is plus), Kubernetes and Dockers. Latest Certification in Oracle Cloud Infra & Oracle SIEBEL technologies. Experience to work in Standby basis (24x7) or scheduled out of hour operations. What We offer You: A range of benefits designed to help support your lifestyle and well being A multi-faceted job with a broad spectrum of responsibilities A great work place for YOU to Succeed Desired Competencies: Self-motivated and resourceful, self-education attitude Should be a technical leader who inspires other teammates Work as a team-player and demonstrate own initiative and commitment Should have excellent written and verbal skills in English Experience working with globally distributed team is preferred Demonstrate character, clarity, courage and commitment to high-performance Champion a better, faster and simpler way of doing things Apply original thinking and continuous improvement to processes, products, systems or services and manage change to better serve customer needs Career Level - IC4 Responsibilities Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances. Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment. Provide on-call support, on a rotating basis. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

About BNP Paribas Group BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region. About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions. About Businessline/Function CIB Client Engagement and Protection IT having focus on applications servicing Client Lifecycle management, Due Diligence /KYC , Customer Relation Management, Service Request Management, Referential and Data Quality, PreTrade Transaction Screening and Anti-Money Laundering. Technologies being used include Java, .NET, Angular, Informatica, PowerBI, Fenergo, Siebel, Actimize, Camunda, Drools on private cloud infrastructure. Agile and DevSecOps practices are widely used. Landscape includes projects that are a mix of established and some under transition to new platforms. Job Title JAVA Technical Project Manager Date 20-June-24 Department CEP IT Location: Chennai Business Line / Function Client Engagement and Protection IT Reports To (Direct) Head of CRM & SRM Grade (if applicable) AVP/ VP (Functional) Number Of Direct Reports N/A Directorship / Registration NA Position Purpose We are seeking a highly skilled and experienced Technical Project Manager with a strong background in JAVA development to lead our Hobart Chennai project. The ideal candidate will have a deep understanding of software development methodologies, project management best practices, and JAVA technologies. The Technical Project Manager will be responsible for managing the entire SDLC development lifecycle, from requirements gathering to deployment, and will work closely with cross-functional teams to ensure successful project delivery. Run technical projects in the vertical which will include providing direction, project planning and tracking, reporting. Unblock technical challenges. Bring oversight and ownership. Work in globally distributed setup as a first among equals in the technology space. Responsibilities Direct Responsibilities Lead software development projects from inception to deployment, ensuring that projects are completed on time, within budget, and to the required quality standards. Owner of technical projects including planning, tracking and implementation. Work closely with cross-functional teams, including developers, QA engineers, business analysts, and stakeholders, to ensure that project requirements are clearly defined and understood. Develop and maintain project plans, schedules, and budgets, and track progress against these plans. Identify and manage project risks and issues, and develop contingency plans as needed. Ensure that project deliverables meet the required quality standards, and that all project documentation is complete and up-to-date. Communicate project status, risks, and issues to stakeholders and senior management, and provide regular project status reports. Mentor and coach team members and provide guidance and support as needed. Capacity planning, Leave planning, Recruitment, Successor planning. Leading scrum team. Performance assessment of team members Stay up-to-date with the latest JAVA technologies and development methodologies, and apply this knowledge to improve project delivery. Propose / Review/ Challenge Application Architecture and Design. Lead automation and guide teams to align with shift left and shift right strategy by encouraging a mindset for automation first and reduce recursive manual efforts Hands on and lead by example. Resolve performance bottlenecks. Keep up to date with latest technologies, trends and provide inputs, expertise and recommendations. Contributing Responsibilities Contribute towards innovation; suggest new practices for efficiency improvement. Upskilling of members in the vertical. Technical & Behavioral Competencies Strong communication skills both written and verbal. Strong leadership skills and ability to self-manage. Ability to prioritize and meet strict deadlines. Ability to communicate his/her ideas to the team and management. Inspire commitment of team members to deliver. Resourceful to quickly understand complexities involved and provide the way forward. Take ownership of the complex and challenging topics and find solutions. Strong knowledge about design patterns and development principles. Strong hands-on experience Core Java, J2EE, Spring framework, Spring Boot, Angular, PL\SQL or Oracle Strong hands-on knowledge on backend technologies Experience on Kubernetes, Microservices, Distributed Databases Practical experience on scalability, reliability, and stability of the application Architecturally enhancing / Re-designing applications which are already live. Experience of working with build tools like Maven & DevOps tools like Bitbucket, Git, Jenkins, SonarQube. Strong experience of Agile, Scrum, DevOps. Development experience of MVC Architecture based web applications, including creation of Web Services (RESTful APIs/ SOAP Services). Ability & willingness to learn & work on diverse technologies (languages, frameworks, and tools). Self-motivated, good interpersonal skills and inclination to constantly upgrade on new technologies and frameworks. Nice To Have Skills Worked in the area of Product Development and complex technical projects. Knowledge/experience on Dynatrace. Knowledge/experience on No SQL databases (MongoDB, Cassandra), Kafka. Some exposure to Caching technologies like Redis or Apache Ignite. Exposure to Client Management or financial domain. Industry related certifications e.g. TOGAF Skills Referential Specific Qualifications (if required) Behavioural Skills: (Please select up to 4 skills) Ability to synthetize / simplify Personal Impact / Ability to influence Attention to detail / rigor Ability to deliver / Results driven Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to manage / facilitate a meeting, seminar, committee, training… Ability to inspire others & generate people's commitment Ability to develop and leverage networks Ability to anticipate business / strategic evolution Education Level Bachelor Degree or equivalent Experience Level At least 15 years Show more Show less

Hello Tech Aspirants Join the walk-in drive at TCS Chennai on 14th June (Saturday) Experience in Siebel Server Administration, Setup of Manifest Administration, Repository migration, and installation of application patches. Walk In Drive Date : 14thth June 2025 (SATURDAY) Walk In Drive Time : 09:00 AM – 1:00 PM Venue: Tata Consultancy Services, Taramani 100 Feet Road, 165/1A, New Colony Road, Velachery, Chennai, Tamil Nadu 600042 Eligibility Criteria: •Minimum 15 years of regular education (10th + 12th + 3 years graduation) •BE/B.Tech/MCA/M.Sc/MS with minimum 2 years of relevant experience post Qualification IT- Experience. •B.Sc/BCA Graduates with minimum 2.5 years of relevant experience post qualification IT Experience. •Only Full Time courses would be considered. Things to carry for interview: 1 copy of an updated resume, Government ID proof(and photocopy), 1 passport size photo, 1 copy of Double covid-19 vaccination certificate, TCS Application form Show more Show less

Job Summary Siebel Developer profile Responsibilities Mandatory Minimum 6+ years experience developing Siebel CRM applications Experience in Siebel OpenUI development and JavaScript Experience in Siebel Tools Configuration and Scripting (eScript) for various artifacts - business components business objects workflows screens views applets Links Joins Workflows etc. Experience in Siebel integration using EAI Adaptors and Web Services Experience in Siebel EIM Understanding of Siebel Application Architecture and Data model Experience In PL/SQL(Package Procedures Functions Triggers Etc) BI Publisher Good to Have Unix/Linux Shell scripting CTMS Functional knowledge Show more Show less

Job Summary (ISG) Siebel Developer profile Responsibilities Mandatory Minimum 6+ years experience developing Siebel CRM applications Experience in Siebel OpenUI development and JavaScript Experience in Siebel Tools Configuration and Scripting (eScript) for various artifacts - business components business objects workflows screens views applets Links Joins Workflows etc. Experience in Siebel integration using EAI Adaptors and Web Services Experience in Siebel EIM Understanding of Siebel Application Architecture and Data model Experience In PL/SQL(Package Procedures Functions Triggers Etc) BI Publisher Good to Have Unix/Linux Shell scripting CTMS Functional knowledge Show more Show less

Job Summary Siebel Developer profile Responsibilities Mandatory Minimum 6+ years experience developing Siebel CRM applications Experience in Siebel OpenUI development and JavaScript Experience in Siebel Tools Configuration and Scripting (eScript) for various artifacts - business components business objects workflows screens views applets Links Joins Workflows etc. Experience in Siebel integration using EAI Adaptors and Web Services Experience in Siebel EIM Understanding of Siebel Application Architecture and Data model Experience In PL/SQL(Package Procedures Functions Triggers Etc) BI Publisher Good to Have Unix/Linux Shell scripting CTMS Functional knowledge Show more Show less

Job Summary Siebel Developer profile Responsibilities Mandatory Minimum 6+ years experience developing Siebel CRM applications Experience in Siebel OpenUI development and JavaScript Experience in Siebel Tools Configuration and Scripting (eScript) for various artifacts - business components business objects workflows screens views applets Links Joins Workflows etc. Experience in Siebel integration using EAI Adaptors and Web Services Experience in Siebel EIM Understanding of Siebel Application Architecture and Data model Experience In PL/SQL(Package Procedures Functions Triggers Etc) BI Publisher Good to Have Unix/Linux Shell scripting CTMS Functional knowledge Show more Show less

Job Summary Siebel Developer profile Responsibilities Mandatory Minimum 6+ years experience developing Siebel CRM applications Experience in Siebel OpenUI development and JavaScript Experience in Siebel Tools Configuration and Scripting (eScript) for various artifacts - business components business objects workflows screens views applets Links Joins Workflows etc. Experience in Siebel integration using EAI Adaptors and Web Services Experience in Siebel EIM Understanding of Siebel Application Architecture and Data model Experience In PL/SQL(Package Procedures Functions Triggers Etc) BI Publisher Good to Have Unix/Linux Shell scripting CTMS Functional knowledge Show more Show less

Job Category: Product & Solutions Denodo is a leader in data management. The award-winning Denodo Platform is the leading data integration, management, and delivery platform using a logical approach to enable self- service BI, data science, hybrid/multi-cloud data integration, and enterprise data services. Realizing more than 400% ROI and millions of dollars in benefits, Denodo’s large enterprise and mid-market customers across 30+ industries have received payback in less than 6 months. For more information, visit www.denodo.com. We are a fast-growing, international organization with teams across four continents and we work with a cutting-edge technology, but that's not all we have to offer. At Denodo, we are like a family and it is of the utmost importance to us that we help support your professional growth every step of the way Job Description The Opportunity Denodo is always looking for technical, passionate people to join our Customer Success team. We want a professional who will travel, consult, develop, train and troubleshoot to enhance our clients’ journey around Data Virtualization. Your mission: to help people realize their full potential through accelerated adoption and productive use of Denodo solutions. In this role you will successfully employ a combination of high technical expertise and client management skills to conduct on-site and off-site consulting, product implementation and solutions development in either short or long-term engagements being a critical point of contact for getting things done among Denodo, partners and client teams. Job Responsibilities & Duties As a Sr. Data Engineer you will successfully employ a combination of high technical expertise, research and investigative know-how, troubleshooting and problem-solving techniques, and communication skills between clients and internal Denodo teams to achieve your mission. Obtain and maintain strong knowledge of the Denodo Platform, be able to deliver a superb technical discussion, including an overview of our key and advanced features and benefits, services offerings, differentiation, and competitive positioning. Constantly learn new things and maintain an overview of modern technologies. Provide technical consulting, training and support. Diagnose and resolve client's inquiries related to operating Denodo software products in their environment. Participate in problem escalation and call prevention activities to help clients and other technical specialists increase their efficiency when using Denodo products. Be able to address a majority of technical questions concerning customization, integration, enterprise architecture and general feature/functionality of our product. Provide timely, prioritized and complete customer-based feedback to Product Management, Sales, Support and/or Development regarding client’s business cases, requirements and issues. Train and engage clients in the product architecture, configuration, and use of the Denodo Platform. Promote knowledge and best practices while managing deliverables and timelines. Capable of building and/or leading the development of custom deployments based on and even beyond client’s requirements. Manage client expectations, establish credibility at all levels within the client and build problem-solving partnerships with the client, partners and colleagues. Be willing to travel as necessary to address or service customer needs. Location Chennai, INDIA Function Customer Success Desired Skills & Experience Required Skills 8 - 12 years of experience in SQL/ ETL / Data warehousing / Data Integration / Data Virtualization technologies. BS or higher degree in Computer Science. Solid understanding of SQL and good grasp of relational and analytical database management theory and practice. Good knowledge of JDBC, XML and Web Services APIs. Excellent verbal and written communication skills to be able to interact with technical and business counterparts. Active listener. Strong analytical and problem solving abilities. Lots of curiosity. You never stop learning new things. Creativity. We love to be surprised with innovative solutions. Willingness to travel on occasion. Be a team worker with a positive attitude. We Value Prior experience in Denodo Platform. Denodo Certified Administrator (9.0 / 8.0) and Denodo Certified Developer (9.0 / 8.0). Experience working with GIT or other version control systems. Experience working with modern data architecture like lakehouse Knowledge and experience with systems and services hosted in the main cloud vendors (AWS, Azure, GCP). Experience in Windows & Linux (and UNIX) operating systems in server environments. Business software implementation and integration projects (e.g. ETL/Data Warehouse architectures, CEP, BPM). Integration with packaged applications (e.g. relational databases, SAP, Siebel, Oracle Financials, Business Intelligence tools, …) Experience / Knowledge in Containerization and Orchestration Industry experience in supporting mission critical software components. Experience in attending customer engagements and writing technical documentation. Foreign language skills are a plus. Denodo is an equal opportunity employer and prohibits discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by applicable law. Denodo will provide reasonable accommodation to employees who have protected disabilities in accordance with applicable law. We do not accept resumes from headhunters or suppliers that have not signed a formal fee agreement. Therefore, any resume received from an unapproved supplier will be considered unsolicited, and we will not be obligated to pay a referral fee.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Job Details As an Operations Program Manager, your work will cut across areas of Strategy, Program planning, Operational excellence, Governance and Enablement. You will help in implementing Global business vision and strategy, This position requires big-picture thinking, initiative, zeal, attention to detail, the ability to learn quickly, the capacity to handle internal and external relationships, the competence to work with senior executives, and excellent soft skills. Work location: Bangalore/Hyderabad Key Responsibilities Drive programs of strategic importance to Salesforce PS Global Delivery Center (GDC) Work closely with Stakeholders, Sponsors, Cross-functional teams, to develop scope, deliverables, resources, timelines for the initiatives outcomes Managing & Planning partner resources for Cloud Practices, their effectiveness on projects, and ensuring GDC meets its partner program goals Requirements 5+ years of Program Management experience in specific to Business operations and 10+ years of overall IT experience Hands on exposure to Business operations is a mandate Demonstrate problem solving to drive improved outcomes for GDC Strong Analytical skills and driven by data based insights Hands-on experience with one or more CRM software products (Salesforce CRM, Siebel, Clarify, Vantive, PeopleSoft, NetSuite) would be a strong asset Advanced Microsoft Excel skills (formulas, data cleansing, data manipulation) Ability to collaborate with senior executives and demonstrate strategic understanding of business needs Adept in building presentations that enable communication of strategic direction across the organization Hands-on experience with PM tools like JIRA / MS Project is a good-to-have Drive continuous improvements to processes, enabling high efficiency and effectiveness of the programs Ensure quality of deliverables across processes, with clearly defined measures and performance tracking Proactively Communicate status, risks, and issues to stakeholders and senior management. Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders Understanding of Agile-certified Scrum processes, and current methods of coordinating Business & IT. Understanding of Scrum Master concepts and exhibits demonstrably the traits of a successful Scrum Master. Work with vendors for handling programs relating to subcontractors Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Show more Show less

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Job Details As an Operations Program Manager, your work will cut across areas of Strategy, Program planning, Operational excellence, Governance and Enablement. You will help in implementing Global business vision and strategy, This position requires big-picture thinking, initiative, zeal, attention to detail, the ability to learn quickly, the capacity to handle internal and external relationships, the competence to work with senior executives, and excellent soft skills. Work location: Bangalore/Hyderabad Key Responsibilities Drive programs of strategic importance to Salesforce PS Global Delivery Center (GDC) Work closely with Stakeholders, Sponsors, Cross-functional teams, to develop scope, deliverables, resources, timelines for the initiatives outcomes Managing & Planning partner resources for Cloud Practices, their effectiveness on projects, and ensuring GDC meets its partner program goals Requirements 5+ years of Program Management experience in specific to Business operations and 10+ years of overall IT experience Hands on exposure to Business operations is a mandate Demonstrate problem solving to drive improved outcomes for GDC Strong Analytical skills and driven by data based insights Hands-on experience with one or more CRM software products (Salesforce CRM, Siebel, Clarify, Vantive, PeopleSoft, NetSuite) would be a strong asset Advanced Microsoft Excel skills (formulas, data cleansing, data manipulation) Ability to collaborate with senior executives and demonstrate strategic understanding of business needs Adept in building presentations that enable communication of strategic direction across the organization Hands-on experience with PM tools like JIRA / MS Project is a good-to-have Drive continuous improvements to processes, enabling high efficiency and effectiveness of the programs Ensure quality of deliverables across processes, with clearly defined measures and performance tracking Proactively Communicate status, risks, and issues to stakeholders and senior management. Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders Understanding of Agile-certified Scrum processes, and current methods of coordinating Business & IT. Understanding of Scrum Master concepts and exhibits demonstrably the traits of a successful Scrum Master. Work with vendors for handling programs relating to subcontractors Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Show more Show less