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3.0 years
0 Lacs
Pune, Maharashtra, India
On-site
What You’ll Do Provides the various internal stakeholders with product, delivery, pricing, claims/returns and program information. Manages orders, including order entry and order changes. Expedites orders and shipments with operations. Responsible for maintaining accurate customer information, validating price, verifying order terms and conditions, confirming routing rules and entering shipment, quantity and date information. Emphasis is on world class customer service that is a competitive weapon and contributes to the growth of the business. "A.Oversee and own order sources which are Site-specific mailboxes and customer portals to obtain Purchase orders. B. Receives, reviews, and completes selected Purchase Orders (PO) and Purchase Order modifications in the various ERP systems by following the processes defined and tools provided. C. Complete order requirements and check the price and quantity of each item listed and then Process or load orders from customers in ERP systems like MFGPRO or Siebel C360 with a high level of attention to detail. D. Highlight any discrepancy in price, ship to locations, legal entity, etc. to customer/site stakeholders and ask for an amended PO. E. Analyses, qualifies, and completes Change Order Requests F. Expedites orders to prevent customer line-downs or machine downtime. Processes emergency and/or expedited orders and shipments in a timely manner. G. Provides product information or leverages internal resources to fulfill requests. H. Update SOs to reflect the date of corresponding POs for indent sales orders. I. Proves to be highly accurate, reliable, and timely on activities delegated by the Sites. J. Maintains accurate and organized order files, and order acknowledgments. K. Proactively communicates in a timely manner with external customers about the order verification, order status, pricing, and shipment status. L. Communicates in a timely manner with operations to verify lead times, schedule customer orders according to their delivery needs, and communicate special handling requests. M. Archive Purchase order Sales order acknowledgment in a central repository to fulfill compliance requirements. N. Process orders and quotes in accordance with service-level agreements with site stakeholders. O. Work toward achieving a high level of internal and external customer satisfaction and always ready to adapt as per customers' requirements. P. Promotes customer satisfaction and achieves cycle time reduction through team-based problem-solving. Q. Fosters an environment that promotes Eaton’s goals and philosophy, encourages continuous improvement, and builds stakeholder relationships. R. Should have experience working in rotational or fixed night shifts. S. Should be able to Multitask and efficiently maneuver through different processes T. Should be able to train and impart process knowledge to the new hires. U. Should be able to suggest process improvement ideas. V. Should be able to support non-core but important various reports to sites & stakeholders. W.Should be able to act as a SPOC for micro sub-processes." Qualifications Graduate/Postgraduate Minimum 3 years experience in Customer Service, Call center atmosphere and or Materials related field. Skills "1. Understanding of Eaton's business processes & systems Data entry skills, including proofreading Knowledge of ERP (Oracle), business intelligence platforms (Power BI, QlikView), order management (including MFG/PRO & Pharos) software programs Microsoft office (Excel, Word, PowerPoint Keyboarding skills required – typing and 10-key. Minimum speed 35 WPM Solid understanding of markets (customers, end customers, and competitors) and how our products service those markets. " "1. Organization and time management skills Mathematical skills Reasoning ability Problem Solving Skills Phone skills and customer communication skills Out-of-the-box thinking Ability to quickly adapt to change and successfully manage urgent/high and multiple priorities. Understanding of Eaton Business Excellence Award (EBEA) requirements" ]]> Show more Show less
Posted 2 months ago
3.0 - 7.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Hello visionary! We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team. Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs. You'll make a difference by: Creation and maintenance of Template company codes within Localization process (=means Country template in SHERPA X). Set up ARAP Fit customizing for new template code. Set SD/MM ORG Settings for new template company code. Update SD org. structure and finalize ARAP FIT customizing. Set GL ORG Setting for new template company code. Customize and adapt SAP templates for local country requirements, ensuring compatibility with local financial, tax, and legal systems. Implement country-specific configuration changes to support localization in modules such as SAP FI/CO, SAP MM, SAP SD, etc. Modify and develop custom code to address local regulatory requirements and business processes. Collaborate with local business teams to understand and document specific requirements for different countries. Work on implementing localization features (e.g., tax regulations, country-specific reports, legal requirements) within SAP, ensuring that the templates meet the local requirements. Research and keep up-to-date with regional laws, tax codes, and localization requirements to ensure SAP solutions comply with evolving regulations. Your success is grounded in: Strong communication skill and interpersonal skills. Experience in SAP S/4 Hana for minimum 3 years. working in a global project with international stakeholders. Join us and be yourself! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. This role is based in Bangalore. But you'll also get to visit other locations in India and globe, so you'll need to go where this journey takes you. In return, you'll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We're Siemens. A collection of over 396,000 minds building the future, one day at a time in over 200 countries.
Posted 2 months ago
1.0 - 2.0 years
3 - 6 Lacs
Noida, New Delhi
Work from Office
Roles and Responsibilities of a Telecaller :Here are some typical responsibilities you can incorporate into a comprehensive job description for a telecaller.- Initiate outbound calls to potential customers to introduce and promote products/services.- Conduct follow-up calls to nurture leads.- Build rapport with potential customers. - Identify potential leads through effective questioning and conversation.- Meet and exceed daily, weekly, and monthly sales targets.- Efficiently manage call time to maximize productivity and achieve sales goals.- Stay updated on industry trends, product knowledge, and sales techniques.- Follow predefined scripts while adapting to customer responses to maintain consistency.- Collaborate with team members.Qualifications and Skills of a Telecaller :- Here are some skills and qualifications that you can incorporate into your job description for hiring a telecaller. - Bachelor's degree or higher in any field.- Effective verbal communication skills.- Active listening and attention to detail abilities.- Flexibility to adapt to changing scripts and strategies.- Good understanding of the product or service they are selling. - Effective time management skills.- Basic proficiency in using computer applications and CRM systems.- An optimistic and result-driven mindset.- Spontaneous thinking abilities to resolve customer issues.- Ability to multitask.- Ability to work independently and take the initiative when necessary.- Capable of representing the company professionally.Salary :When hiring a telecaller, it is important to consider the financial aspect. As per industry standards, the average salary of a fresher telecaller is - 3.5 LPA - 6 LPA. However, the salary range for an experienced telecaller can vary from - 5 LPA to - 11 LPA, based on factors, such as location, company, experience, and skills. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 2 months ago
0.0 - 5.0 years
1 - 6 Lacs
New Delhi, Gurugram
Work from Office
Key Responsibilities : - Respond to customer inquiries via phone, email, and live chat- Identify customer needs and provide accurate and comprehensive solutions- Troubleshoot technical issues and guide customers through self-service options- Escalate complex issues to the appropriate team members- Document all interactions and resolutions for future reference- Contribute to the development and improvement of support documentation and FAQs- Proactively identify and address customer concerns and feedback- Maintain a positive and professional demeanor at all times- Work collaboratively with other team members to achieve departmental goals Qualifications and Skills : - Excellent communication and interpersonal skills- Strong problem-solving and analytical abilities- Ability to prioritize tasks and manage time effectively- Proficient in written and verbal communication- Excellent computer skills and working knowledge of relevant software- Experience in customer service or a related field is preferred- A positive, enthusiastic, and team-oriented attitude- Ability to work independently and as part of a teamEducation and Experience :- Bachelor's degree or Master's Degree- Previous customer service or support experience is a plus.- Familiarity with CRM systems is an advantage. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 2 months ago
8.0 - 13.0 years
10 - 15 Lacs
Bengaluru
Work from Office
8+ years of hands-on experience in Oracle Intelligent Advisor (formerly Oracle Policy Automation). Translate legislation and policy into business requirements, whereby end users are able to validate and verify transformation into OPA. Responsible for modeling, development, regression, testing, and deployment of OPA project to production. OPA Rule Authoring, debugging, Interview screen development. Oracle Intelligent Advisor Hub management. Knowledge of SOAP/REST Webservices. Interact directly with customers and peers across Oracle in arriving at optimum solution. Provide good technical and business advice to the customer at all times with respect to the final solution and its successful adoption. OPA certification is a plus. Knowledge of other CRM products(Service Cloud/RightNow, CPQ, Sales, Siebel) is a plus. Mandatory Skills (2-3)ONLY OPA Knowledge on REST, SOAP,JSON etc Good to Have Skills Hands-on experience in OPA
Posted 2 months ago
2.0 - 3.0 years
4 - 5 Lacs
Pune
Work from Office
Gutor is a leading international manufacturer of UPS systems for industrial applications. The company has been in business for over 75 years and has a proven track record of delivering high-quality products and services. Gutors products are designed to meet the demanding needs of industries such as oil & gas, petrochemical, chemical, nuclear, and transportation. The company also has a global presence with over 600 employees in more than 30 countries and branches in Brazil, China, India, Malaysia, Mexico, Saudi Arabia, the United Arab Emirates, and the U.S.A to name a few. Gutor is committed to providing its customers with the best possible support. The company has a team of experienced engineers and technicians who are available to help with any problems that may arise. The Order Processing Administrator has the responsibility to manage order booking using the specified electronically tools in a daily basis. Also, responsible to perform daily invoicing functions and billing processes. This position requires to be specialist of at least in Order Registration or Invoicing role. The Order Processing Specialist coordinate and work closely with Sales, Project Management, Engineering, Finance, Purchasing, Controlling and Export departments to ensure that every order is processed on time. The individual must be able to work independently and as part of the team, manage all communication with team members and ensure compliance to time frame and quality. ESSENTIAL DUTIES AND RESPONSIBILITIES Order Registration & Project Administration : Accurately enter and process order booking in a timely manner Process and follow up to complete the Order Registration Process (ORP) Handling data of the Project Builder in SAP according to project overview and customers PO Issue customer PO acknowledgement Process project Change Order Process material upload (BOM / ECO) Uploading timesheet in a weekly basis Data control in Siebel (enter and update Assets) Invoicing: Generating invoices advance payment, partial and final invoice Focal person dealing with communication on Bank Guarantee related issue Handling billing milestone for projects Monitoring and generating billing milestone report To ensure Letter of Credit is received from customers Bank before releasing the shipment Working closely with Banks to ensure Bank Guarantee is accurately processed within the time frame Cooperation with the finance department to resolve invoice and pricing issues Actively works with Project Managers to update the payment milestone Issue of Debit / Credit Notes KNOWLEDGE AND SKILLS - REQUIRED Must posses at lease a Diploma/Degree in Business Administration/ Accountancy /Finance or relation field 2- 3 years in the related position Good knowledge of: SAP, Excel, Words, Notes, Siebels, Outlook Ability to prioritize, multi-task for maximum efficiency without sacrificing accuracy Excellent written and verbal communication skills Demonstrate account ownership and organizational skills Ability to work effectively in a team and independently Ability to work in a face-paced environment PERSONAL ATTRIBUTES Adaptibility Initiative Reselience Gutor is an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Posted 2 months ago
10.0 - 15.0 years
35 - 40 Lacs
Hyderabad
Work from Office
Job Title: Netcool Developer Roles & Responsibilities: Minimum 8 ~ 10 years delivery and support hands on experience in IBM Netcool Application Suite such as Netcool Omnibus version 7.3.1/7.4/8.1, Netcool Impact 6.1/7.1, Netcool Probes/Gateways, Netcool WebGUI (TIP/Jazz DASH), TBSM etc. and worked on industry grade three tiered Netcool Architectures as Developer/Solution Designer role. Data migration /Netcool Upgrade experience an advantage. Should have excellent awareness of Netcool Architecture and hands on experience in following Netcool Modules Omnibus TBSM Impact WebGUI ITM ITNM ITCAM TCR Report Perl Script Shell Script Experience of third party integrations of Netcool with other OSS and BSS components such as BMC Remedy/ServiceNow/Siebel, XMatters, Inventory Systems (Cramer/Granite etc.). Also, should have good experience of using Netcool components such as Netcool Impact for third party Database Integrations, Creation of Operator Views, Integration with Webservices (SOAP/REST), SNMP integrations etc. Experience of Integration of EMS/OSS applications into Netcool using Netcool probes and Gateways. Should have a wide range of Netcool Probes experience such as Radio Network Operators (E//, Nokia etc.) along with the Fixed Line and IP Network equipment Operators (SNMP/Cisco/Huawei etc.), Specific component gateways such as remedy gateway, Socket gateways etc. The basic experience of using generic probes such as SNMP MTTRAPD Probe, Syslog Probe, Ping probe, Email probe etc. is assumed. He should have good communication skills to perform/support Unit testing, E2E integration testing of developed functionalities Support the deployment process, including sanity testing Defect resolution Understands complex and advanced Network Management/Monitoring concepts and Must be proactive and preventive in problem solving Ability to work independently on multiple tasks along with Strong analytical and troubleshooting skills Should have good communication skills with internal as well as external stakeholders and must have worked in an Onsite/Customer facing role Knowledge of Databases and Scripting languages (Perl/PHP/Python) along with Web Development Technologies (Webservers/JavaScript/Java Development) will be added advantage. Having Experience in effort estimation, project technical timeline estimation, Statement of work. Experience NOI 1.6.
Posted 2 months ago
1.0 - 4.0 years
1 - 5 Lacs
Coimbatore
Work from Office
JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Financial Management To manage and control all critical spares for all installations as per manufacturer recommendations and inventory Coordinate with AEM for collating all RM requirements quarterly basis. Follow up for assigned PO, work completion as per PO until invoice submission. Operations Management To carry out all engineering operational procedures Ensure proper functioning of the following system in the facility All Electrical Systems All HVAC system All PAC s Water, Plumbing, Sanitary Systems Elevators/Lifts Cafeteria equipment s To liaise with the vendors for maintenance/service practices of ME contactors to deliver quality work practices in line with the manufacturer recommendations. To ensure that all maintenance related schedules shut down in consultations with OEM Accenture are followed. Daily inspection of log books, history card, checklist, escalation charts, OCP PPM schedules etc for a better management of engineering systems To ensure and guide the technical staff attends work for closures for all FS technical related issues in the facility. To adhere to 52 weeks annual ME maintenance schedule. To maintain consistency on agreed SLA KPI. To participate during emergency evacuation procedure and manage all health safety issues. 1Prepare and collate data related to vendor performance and escalate as required. Ensure proper usage functioning of e-fit facility tool (IMT, VMT, Sites ops modules, Site Inspection Tool) as per defined scope. Ensure all PM work orders in 360 facility tool are closed and escalate in case of any deviation. Track and close all builder related queries in QMS on monthly basis. Conduct ME onboarding process, back to Basic as defined. Ensure all the mandatory trainings are conducted as per schedule and track for attendance. Coordinate for execution of works related to IC requests without escalations. Conduct interview for ME new joiners. Ensure 100% usage of online work permit tool and upload incidents in the incident tool. Proper handing taking over tabs which are utilized for taking equipment readings. Conduct central store audit, BMS store audit and BMS audit on monthly basis. Facility walk around and ensure Walk around map Guide is followed and maintained. Coordinate with DM team for any issues that need help. Important and VIP client visits to be coordinated with Events team and should be managed without escalations. Ensure to close the Seibel tickets on time weekly once do analysis for repeated complaints and highlight to CE Ensure to support for all client audits /Internal External audits Ensure the functionality of all technology tools in the facility Records Management To ensure Daily, Weekly, Monthly, Quarterly, Half Yearly Yearly records are prepared and sent to the chief engineer for all engineering related activities. To update maintain all records on daily basis (Log books, History Cards, Equipment details, Service Reports, Incident Reports etc. ) Estate Management To ensure Daily, Weekly, Monthly, Quarterly, Half Yearly Yearly records are prepared and sent to the chief engineer for all engineering related activities Ensure visit and inspect all the critical areas maintained by builder wherever allowed on a daily basis - (Chiller, HT, DG, LT, LMR, STP and pump rooms) Ensure daily co-ordination with the builder on the diesel / water Track ensure all the activities are performed by the builder as per the contract like FAPA test, Fa ade glass cleaning etc. , Follow up on all the invoices submission by the builder on time Intimate on any deviation in builder operation and follow up on closure Reporting Management Daily Report - DSR/walk around guide, SLA Report, Engineering report Weekly report - Major highlights, zonal point, Weekly RM tracker Monthly Report -MMR, fortnightly central store SIH report, Energy Report, IIEE Report, Major works carried out report Equipment Status Report, LCD Projector Report, Statutory Compliance Report, Monthly report Escalation to be followed during an incident as per escalation matrix. To provide management advice on Helpdesk/Mailroom for escalated issues during the shift To ensure immediate response to all priority calls from employees and Siebel team during the shift and follow escalation process Clearing of C-mail / Government agencies mail to the proper recipient. To ensure accident or crises management is addressed immediately Location: On-site -Coimbatore, TN Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don t meet all of the requirements. We re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Posted 2 months ago
2.0 - 5.0 years
5 - 8 Lacs
Noida
Work from Office
Step into a role of UKCB Collateral Management Analyst at Barclays, where you ll take responsibility for customer service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. You must follow well defined procedures that may require a range of job routines and make judgement based on practice and previous experience. To thrive in this role, you ll need some previous experience in : A detailed understanding of the end-to-end lending process and its component functions e. g. Client, Relationship point, Credit, Post sanction fulfilment etc Lending related roles with knowledge of relevant technology/applications e. g. Siebel, Customer System (Full serve), E-mail servicing, ZEUS, Loan IQ/ACBS, etc. Understanding of the end-to-end lending process and its component functions e. g. Client, Relationship point, Credit, Post sanction fulfilment etc. Excellent communication both written and verbal You may be assessed on key critical skills relevant for success in role, such as : Legal documents, loading valuations to security system, releasing of security and perfecting a charge in system accurately in line with Lending procedures. Liaise with other upstream and downstream teams of the Bank with effective relationship building. Releasing of security and perfecting a charge in system etc. Purpose of the role To support Wholesale Lending with day-to-day processing, reviewing, reporting, trading and issue resolution. Accountabilities Support with day-to-day Wholesale Lending initiatives including processing, reviewing, reporting, trading and issue resolution through lending technical expertise. Monitoring the bank s lending operations to ensure that they are conducted in an efficient and effective manner and comply with relevant regulatory requirements. Collaboration with teams across the bank to align and integrate Wholesale Lending processes. Identification of areas for improvement and providing recommendations for change in Wholesale Lending processes. Development and implementation of Wholesale Lending procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on Wholesale Lending performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice in Wholesale Lending Services. Participation in projects and initiatives to improve Wholesale Lending efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs.
Posted 2 months ago
5.0 - 10.0 years
8 - 14 Lacs
Hyderabad, Bengaluru
Hybrid
Please be informed : Who can join Immediate - Max 15 days apply, higher notice period not being considered. Siebel Developer Exp Level : 5+ years Client : Product based in Financial Interview Mode - 2 rounds Virtual Work Location : Hyderabad & Bangalore (Hybrid - 3 days work from office) Full time and permanent with TechStar Group' deployed to Client Job Description : - Proficiency in Siebel (Mandatory skill) is vital for participating in critical development and support activities. - Strong experience in Siebel Configuration to develop and maintain customized application setup necessary for client needs. - Expertise in Siebel EAI for seamless integration of Siebel CRM applications with third-party systems to ensure cohesive functionality. - Competence in Siebel Workflow to automate and manage complex business processes efficiently within the Siebel environment. - Solid understanding of Siebel Scripting to enhance application functionality and meet business requirements effectively. - Knowledge of Siebel Open UI for crafting robust user interfaces that enhance user interaction and streamline processes. - Experience in Siebel Integration to facilitate effective integration strategies across various software applications and databases. - Understanding of Siebel EIM to execute and manage data migration processes robustly and reliably. Roles and Responsibilities : - Collaborate with cross-functional teams to design, develop, and implement Siebel CRM solutions that align with business requirements. - Analyze and convert business needs into detailed design specifications and solutions using Siebel Tools. - Lead Siebel system configuration, workflow management, and scripting tasks to customize solutions tailored to specific -business needs. - Conduct technical troubleshooting and provide robust solutions for all Siebel-related technical issues encountered by users. - Maintain and support Siebel application environments, ensuring high performance and availability. - Integrate Siebel applications with other business systems using EAI, EIM, and other integration tools, as required. - Implement GUI components and enhance user interfaces using Siebel Open UI to improve user experience. - Document and report on project progress, roadblocks, and updates to stakeholders and management teams regularly. - Experience in applications development, with at least 4-8 years experience in a Siebel Development. - Extensive background across multiple Siebel modules with recent experience in Siebel Telecommunication Application - Understanding of Siebel Architecture - Siebel Product and Pricing - Siebel EAI - Experience in configuration modules, Scripting, WF etc.. - Siebel Data model and building & debugging sql procedures - Knowledge of Data validation manager and its components. - Experience in building Siebel Business process and debugging of Workflow issues. - Knowledge of Siebel vanilla Modules of Siebel Telecommunication application. - Siebel Configuration - Good knowledge & work experience on Account & Contact management - Good knowledge & work experience on Assistant Agent Billing Care - Siebel CRM ScriptingOpen UI - CRM order Management & EAI - Siebel Workforce management - Siebel PRM/ Dealer management, - Siebel Field Service - Siebel BI Publisher Reports - Siebel Version 20.xxxx and above experience should be preferred - Telco Experience is must - Good to have RODOD Implementation knowledge Please be informed : Who can join Immediate - Max 15 days apply, higher notice period not being considered.
Posted 2 months ago
3 years
0 Lacs
Greater Kolkata Area
On-site
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle SOA OSB Good to have skills : Oracle Siebel Development Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function seamlessly to support organizational goals. You will also participate in testing and refining applications to enhance user experience and efficiency, while staying updated on industry trends and best practices to continuously improve your contributions to the team. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of application processes and workflows. - Engage in code reviews to ensure quality and adherence to best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle SOA OSB. - Good To Have Skills: Experience with Oracle Siebel Development. - Strong understanding of application development methodologies. - Experience with integration patterns and service-oriented architecture. - Familiarity with troubleshooting and debugging techniques. Additional Information: - The candidate should have minimum 3 years of experience in Oracle SOA OSB. - This position is based at our Kolkata office. - A 15 years full time education is required. 15 years full time education Show more Show less
Posted 2 months ago
16 years
0 Lacs
Hyderabad, Telangana, India
On-site
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. As a Senior Project Manager, your work will cut across areas of judicious planning, operational excellence, governance and capability improvement. As the Senior Project Manager, you will help in implementing Global business vision and strategy, This position requires big-picture thinking, initiative, zeal, attention to detail, the ability to learn quickly, the capacity to handle internal and external relationships, the competence to work with senior executives, and excellent soft skills. Key Responsibilities Drive programs of strategic importance from the Program Management Office (PMO) Ability to plan, estimate, budget, finance; handle, and control costs so that the project can be completed within the approved budget. Handle project revenue by meticulously tracking as sold margin and as delivered margin for the project Conceptualise, analyse and evaluate the needs of different programs; make recommendations with business justification, and finally upon approval, forefront the programs Understanding of Agile-certified Scrum processes, and current methods of coordinating Business & IT. Understanding of Scrum Master concepts and exhibits demonstrably the traits of a successful Scrum Master. Possesses certification in either Agile Scrum Master (ASM) or Certified Scrum Master (CSM) from an accredited Agile/Scrum organisation Ability to build project timelines to plan and lead all aspects of and report progress within the project environment. Ability to identify all people or organisations impacted by the project, analyse customer expectations and impact on the project, and develop appropriate management strategies for actively engrossing collaborators in project decisions andexecution Responsible for the overall direction and strategic leadership in project delivery Oversee DevOps implementation, deployment, and integration of solutions, and responsibility for the successful delivery of projects. Provide leadership to strategise and execute a variety of programs, services, and initiatives that are significant in scope, complexity, and risk Requirements 8+ years of Program/ Project Management experience and 16+ years of overall IT experience 3+ years of managing Salesforce Projects Ability to collaborate with a customer's executives and demonstrate strategic understanding of business needs Hands-on experience with one or more CRM software products (Salesforce CRM, Siebel, Clarify, Vantive, PeopleSoft, NetSuite) would be a strong asset Hands-on experience with PM tools like JIRA / MS Project Any project management-related certification ( PMI - PgMP) is an asset Advanced Microsoft Excel skills (formulas, data cleansing, data manipulation) Must be ready to travel on a need basis Ability to manage multiple projects/ programs and mentor a group of Project Managers Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Show more Show less
Posted 2 months ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Title: SAC Planning – Lead Consultant Experience : 8-10 Years Job Location : Hyderabad, Bangalore, Pune, Mumbai, Delhi. Job Summary: Looking for a skilled and detail-oriented Data Integration Specialist to join our team. The ideal candidate will have a strong understanding of data requirements for SAC (SAP Analytics Cloud) planning, with experience integrating data from various sources such as JDE, ERP, S4HANA, Siebel, and Kinaxis into EDAP (Enterprise Data Access Platform) and subsequently into SAC. This role requires a deep knowledge of data transformation, data enrichment, and seamless data flow across systems. Key Responsibilities: • Understand and analyze data requirements for SAC planning and related processes. • Integrate data from various systems (JDE, ERP, S4HANA, Siebel, Kinaxis) into EDAP for further processing and transformation. • Design, develop, and optimize data transformation and enrichment processes to ensure accurate and actionable data flows into SAC. • Collaborate with cross-functional teams to define data requirements and provide solutions for data extraction, transformation, and loading (ETL). • Support troubleshooting and resolve data-related issues to ensure high-quality data delivery to SAC. • Maintain and optimize the EDAP environment for efficient data processing and integration. Required Skills & Qualifications: • Strong understanding of data transformation processes and data enrichment techniques. • Experience with data integration from systems like JDE, ERP, S4HANA, Siebel, Kinaxis into EDAP and SAC is a plus. • Knowledge of SAP Analytics Cloud (SAC)/ planning and its data requirements. • Proficiency in data modeling, ETL, and integration techniques. • Familiarity with EDAP (Enterprise Data Access Platform) is a plus. • Ability to work collaboratively with business and technical teams to understand data needs and deliver solutions. Preferred Skills: • Familiarity with SAP SAC and Kinaxis. • Understanding of data governance, data quality, and best practices in data management. • Experience with advanced data processing tools and techniques. How to Apply: 📧 Send your updated resume to: latha.a@zettamine.com Please include the following in your email: Full Name Contact Number Total Experience Relevant Experience Current CTC Expected CTC Notice Period #SAC #SACplanning #planning #ETL #datamodelling Show more Show less
Posted 2 months ago
5 years
0 Lacs
Hyderabad, Telangana, India
On-site
Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Oracle Siebel Enterprise Application Integration (eAI) Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Software Development Lead, you will be responsible for developing and configuring software systems, applying knowledge of technologies, methodologies, and tools to support clients or projects in Bengaluru. You will lead a team in delivering end-to-end solutions or specific stages of the product lifecycle. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Lead the team in implementing innovative solutions - Mentor junior team members to enhance their skills Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Siebel Enterprise Application Integration (eAI) - Strong understanding of software development lifecycle - Experience in leading software development projects - Knowledge of various programming languages and technologies - Hands-on experience in system integration and configuration Additional Information: - The candidate should have a minimum of 5 years of experience in Oracle Siebel Enterprise Application Integration (eAI). - This position is based at our Bengaluru office. - A 15 years full time education is required. 15 years full time education Show more Show less
Posted 2 months ago
8 years
0 Lacs
Delhi, India
On-site
Job Requisition ID # 24WD76989 Position Overview Autodesk, Inc., is a leader in 3D design, engineering and entertainment software. Customers across the manufacturing, architecture, building, construction, and media and entertainment industries—including the last 16 Academy Award winners for Best Visual Effects—use Autodesk software to design, visualize, and simulate their ideas before they're ever built or created. As a License Compliance Inside Sales Representative, you will work through a large volume of License Compliance leads and opportunities to vet, drive and close out. You will work with Autodesk sales teams (TSR teams), channel partners, legal, and other members of the License Compliance team on compliance matters. Your primary activity is discussing the (potential) compliance matter with customers, users and ensuring this leads to a commercial resolution. You will drive a high level of customer compliance engagements – whether warning letters or audit activities, resolving compliance matters while retaining customers. You will also be responsible for meeting and forecasting quarterly and annual License Compliance sales goals within your territory. You will report to License Compliance Sales Manager and work in a Hybrid work environment. Responsibilities Work through a large volume of license compliance leads – speaking with customers to uncover the compliance issues, ensure customer understands the Intellectual Property or contractual violation at hand, negotiate a resolution and timeline and agree on a commercial closure Communicate directly with customers to negotiate a license compliance settlement value and timeline for purchase Initiates warning letters or audit requests with Autodesk customers and leads customer through the audit process. Present audit findings to customers and negotiates on the resolution Uses Autodesk License Compliance analytics tools and databases to investigate License Compliance prospects Engages customers at the CXO level to gain their cooperation and participation in License Compliance warning letter or audit process Deliver unpopular results and messages and handle impassioned discussions and negotiations around non-compliance matters Experience researching and generating leads to apply Autodesk licensing rules to multiple customer software deployments Ability to mitigate complex pushback by customers regarding the compliance situation Uses Salesforce.com to track all leads, opportunities, activities and results – following global License Compliance guidelines for closed loop tracking Uses lead tracking tools to forecast compliance sales. Utilize Autodesk customer self-audit process document, targeted account selling, Situational Negotiation Skills and forecasting guidelines to categorize leads according to quality of the lead; forecasts against plans and targets Assists Value Added Resellers in providing customer quotes to satisfy compliance purchases, proposals, order forms and product information Work with Territory Sales team for cross-selling or up-selling Maintains basic knowledge of Autodesk products, competition and industry trends along with understanding project delivery methods Establishes collaborative relationships with territory sales teams engaging them with compliance customers to assemble alternate proposals to resolve compliance issues Minimum Qualifications Experience and comfort with communicating and negotiating at executive level I.T. Knowledge At least 2-3 years of Inside Sales experience and over 8+ years exp in License compliance Successful track record in a software sales role Previous experience in License compliance Understanding of software licensing models, license agreements and contracts Proficient in utilizing different CRM tools (i.e. Salesforce.com, Siebel, etc.) Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers. When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us! Salary transparency Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package. Sales Careers Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales Diversity & Belonging We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). Show more Show less
Posted 2 months ago
0 years
0 Lacs
Bengaluru East, Karnataka, India
On-site
Educational Qualification & Experience Must have Bachelor’s / Master’s degree in Engineering or master’s degree in Science / Computer Applications with consistently good academic record 4 to 7 years of relevant experience in training Nice to have Technology certification from any major certifying authorities li We are looking for trainers with 4 to 7 years of teaching experience and technology know-how in one or more of the following areas: Java – Java programming, Spring, Angular / React, Bootstrap Microsoft – C# programming, SQL Server, ADO.NET, ASP.NET, MVC design pattern, Azure, MS Power platforms, MS Dynamics 365 CRM, MS Dynamics 365 ERP, SharePoint Testing – Selenium, Microfocus - UFT, Microfocus-ALM tools, SOA testing, SOAPUI, Rest assured, Appium Big Data – Python programming, Hadoop, Spark, Scala, Mongo DB, NoSQL SAP – SAP ABAP programming / SAP MM / SAP SD /SAP BI / SAP S4 HANA Oracle – Oracle E-Business Suite (EBS) / PeopleSoft / Siebel CRM / Oracle Cloud / OBIEE / Fusion Middleware API and integration – API, Microservices, TIBCO, APIGee, Mule Digital Commerce – SalesForce, Adobe Experience Manager Digital Process Automation - PEGA, Appian, Camunda, Unqork, UIPath MEAN / MERN stacks Business Intelligence – SQL Server, ETL using SQL Server, Analysis using SQL Server, Enterprise reporting using SQL, Visualization Data Science – Python for data science, Machine learning, Exploratory data analysis, Statistics & Probability Cloud & Infrastructure Management – Network administration / Database administration / Windows administration / Linux administration / Middleware administration / End User Computing / ServiceNow Cloud platforms like AWS / GCP/ Azure / Oracle Cloud, Virtualization Cybersecurity - Infra Security / Identity & Access Management / Application Security / Governance & Risk Compliance / Network Security Mainframe – COBOL, DB2, CICS, JCL Open source – Python, PHP, Unix / Linux, MySQL, Apache, HTML5, CSS3, JavaScript DBMS – Oracle / SQL Server / MySQL / DB2 / NoSQL Design patterns, Agile, DevOps Training-related experience Must have Teaching experience: conducting training sessions in classroom and dynamically responding to different capabilities of learners; experience in analyzing the feedback from sessions and identifying action areas for self-improvement Developing teaching material: Experience in developing teaching material, including exercises and assignments Good presentation skills, excellent oral / written communication skills Show more Show less
Posted 2 months ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job Description Roles & Responsibility Should have a sound understanding of Customer Management, Siebel Order Management, Pricing & Product Modeling in Telco Industry. Should have excellent Technical knowledge on ABO processes, Signals, Variable Maps, DVM, RSTT, Constraints, Eligibility & Compatibility, Attribute Adjustments, Volume & Tier Discounts, Contracts, Entitlements, Customizable Products, Promotions & Promotion Groups Should have good knowledge on other Siebel modules such as Trouble Tickets, Marketing Management, Lead Management, Field Service Management etc. Demonstrate excellent issue analysis and troubleshooting skill Adhere to Siebel configuration best practices all times during SDLC Drive workshop – Requirements, Configuration, Product Walkthrough Should participate in Solution Governance, Architecture, Designing & Estimating large scale CRM solution in Siebel in Telco space. Should be comfortable in participating in proposal preparation for prospective customers. Create functional and Technical Design Documents for critical areas of the Project. Review Functional Design Documents (FDDs),Technical Design Documents, Code prepared by consultants Should have rich exposure in Oracle RODOD architecture & integration with other BSS/OSS Applications. Should have a sound knowledge in latest eTOM based models and processes for Telco Industry. Team participation and communication Demonstrate excellent verbal & written communication skill. Able to communicate effectively with higher management in customer locations. Comfortable in conducting workshops at Customer locations. Guide consultants working in different functional and Technical areas. Work efficiently within one or more virtual teams along with Application Engineers, QA engineers, Project Managers and other members of the organization. Consult with customers on implementation and maintenance of customized Siebel implementations. Attend and participate in team meetings Participate in design workshops with customers either on-site or by phone and desktop sharing. Conduct custom product support training for customers as required.Qualification· Minimum 8-10 years of c ore Siebel experience Should have worked as a Solution Architect in a minimum of 3 large Projects in Telco Industry. Should have worked as a Siebel SME in minimum 5 projects in design & development involving Customer Management, Order Management, Pricing & Product Modeling in Telco Industry. Knowledge of Agile, Water Fall & Iterative project methodology Knowledge of Telecom industry is a must. Previous Consulting Experience Required Technically should be well versed in Configuration, Scripting, Workflows , EAI and EIM in Siebel. Knowledge of Open UI framework is preferable Knowledge of either UCM or Loyalty module will be an added advantage Must be willing to travel Design, develop, and implement Oracle OSM solutions according to business requirements Create and modify OSM Order and Process models using OSM Studio or Design Studio Develop automation solutions using OSM cartridges, XQuery, XSLT, and Java Responsibilities Analyzes business needs to help ensure Oracle solution meets the customer’s objectives by combining industry best practices, product knowledge, and business acumen. As a position of technical/professional influence, this individual frequently operates at the leading edge of technology. Recommends and justifies enhancements to Oracle products to meet very complex customer needs. Exercises creativity and independent judgment in developing methods, techniques, and evaluation criteria to deliver functional and technical expertise on a wide range of business and technology solutions. Leads experienced consulting teams on challenging projects; works on significant and unique issues. As a thought leader and trusted advisor, effectively influences difficult decisions at the leadership-level of customer organizations. Enables business development efforts by providing subject matter expertise. Resolves very complex customer escalations. Drives customer process direction and decisions by providing domain leadership within relevant industries on end-to-end enterprise solutions. Creates new solution sets based on assessment of industry needs, market demands and knowledge of competitive product offerings. Roles & Responsibility Should have a sound understanding of Customer Management, Siebel Order Management, Pricing & Product Modeling in Telco Industry. Should have excellent Technical knowledge on ABO processes, Signals, Variable Maps, DVM, RSTT, Constraints, Eligibility & Compatibility, Attribute Adjustments, Volume & Tier Discounts, Contracts, Entitlements, Customizable Products, Promotions & Promotion Groups Should have good knowledge on other Siebel modules such as Trouble Tickets, Marketing Management, Lead Management, Field Service Management etc. Demonstrate excellent issue analysis and troubleshooting skill Adhere to Siebel configuration best practices all times during SDLC Drive workshop – Requirements, Configuration, Product Walkthrough Should participate in Solution Governance, Architecture, Designing & Estimating large scale CRM solution in Siebel in Telco space. Should be comfortable in participating in proposal preparation for prospective customers. Create functional and Technical Design Documents for critical areas of the Project. Review Functional Design Documents (FDDs),Technical Design Documents, Code prepared by consultants Should have rich exposure in Oracle RODOD architecture & integration with other BSS/OSS Applications. Should have a sound knowledge in latest eTOM based models and processes for Telco Industry. Team participation and communication Demonstrate excellent verbal & written communication skill. Able to communicate effectively with higher management in customer locations. Comfortable in conducting workshops at Customer locations. Guide consultants working in different functional and Technical areas. Work efficiently within one or more virtual teams along with Application Engineers, QA engineers, Project Managers and other members of the organization. Consult with customers on implementation and maintenance of customized Siebel implementations. Attend and participate in team meetings Participate in design workshops with customers either on-site or by phone and desktop sharing. Conduct custom product support training for customers as required.Qualification· Minimum 8-10 years of c ore Siebel experience Should have worked as a Solution Architect in a minimum of 3 large Projects in Telco Industry. Should have worked as a Siebel SME in minimum 5 projects in design & development involving Customer Management, Order Management, Pricing & Product Modeling in Telco Industry. Knowledge of Agile, Water Fall & Iterative project methodology Knowledge of Telecom industry is a must. Previous Consulting Experience Required Technically should be well versed in Configuration, Scripting, Workflows , EAI and EIM in Siebel. Knowledge of Open UI framework is preferable Knowledge of either UCM or Loyalty module will be an added advantage Must be willing to travel Design, develop, and implement Oracle OSM solutions according to business requirements Create and modify OSM Order and Process models using OSM Studio or Design Studio Develop automation solutions using OSM cartridges, XQuery, XSLT, and Java Qualifications Career Level - IC5 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less
Posted 2 months ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Job Description Roles & Responsibility Should have a sound understanding of Customer Management, Siebel Order Management, Pricing & Product Modeling in Telco Industry. Should have excellent Technical knowledge on ABO processes, Signals, Variable Maps, DVM, RSTT, Constraints, Eligibility & Compatibility, Attribute Adjustments, Volume & Tier Discounts, Contracts, Entitlements, Customizable Products, Promotions & Promotion Groups Should have good knowledge on other Siebel modules such as Trouble Tickets, Marketing Management, Lead Management, Field Service Management etc. Demonstrate excellent issue analysis and troubleshooting skill Adhere to Siebel configuration best practices all times during SDLC Drive workshop – Requirements, Configuration, Product Walkthrough Should participate in Solution Governance, Architecture, Designing & Estimating large scale CRM solution in Siebel in Telco space. Should be comfortable in participating in proposal preparation for prospective customers. Create functional and Technical Design Documents for critical areas of the Project. Review Functional Design Documents (FDDs),Technical Design Documents, Code prepared by consultants Should have rich exposure in Oracle RODOD architecture & integration with other BSS/OSS Applications. Should have a sound knowledge in latest eTOM based models and processes for Telco Industry. Team participation and communication Demonstrate excellent verbal & written communication skill. Able to communicate effectively with higher management in customer locations. Comfortable in conducting workshops at Customer locations. Guide consultants working in different functional and Technical areas. Work efficiently within one or more virtual teams along with Application Engineers, QA engineers, Project Managers and other members of the organization. Consult with customers on implementation and maintenance of customized Siebel implementations. Attend and participate in team meetings Participate in design workshops with customers either on-site or by phone and desktop sharing. Conduct custom product support training for customers as required.Qualification· Minimum 8-10 years of c ore Siebel experience Should have worked as a Solution Architect in a minimum of 3 large Projects in Telco Industry. Should have worked as a Siebel SME in minimum 5 projects in design & development involving Customer Management, Order Management, Pricing & Product Modeling in Telco Industry. Knowledge of Agile, Water Fall & Iterative project methodology Knowledge of Telecom industry is a must. Previous Consulting Experience Required Technically should be well versed in Configuration, Scripting, Workflows , EAI and EIM in Siebel. Knowledge of Open UI framework is preferable Knowledge of either UCM or Loyalty module will be an added advantage Must be willing to travel Design, develop, and implement Oracle OSM solutions according to business requirements Create and modify OSM Order and Process models using OSM Studio or Design Studio Develop automation solutions using OSM cartridges, XQuery, XSLT, and Java Responsibilities Analyzes business needs to help ensure Oracle solution meets the customer’s objectives by combining industry best practices, product knowledge, and business acumen. As a position of technical/professional influence, this individual frequently operates at the leading edge of technology. Recommends and justifies enhancements to Oracle products to meet very complex customer needs. Exercises creativity and independent judgment in developing methods, techniques, and evaluation criteria to deliver functional and technical expertise on a wide range of business and technology solutions. Leads experienced consulting teams on challenging projects; works on significant and unique issues. As a thought leader and trusted advisor, effectively influences difficult decisions at the leadership-level of customer organizations. Enables business development efforts by providing subject matter expertise. Resolves very complex customer escalations. Drives customer process direction and decisions by providing domain leadership within relevant industries on end-to-end enterprise solutions. Creates new solution sets based on assessment of industry needs, market demands and knowledge of competitive product offerings. Roles & Responsibility Should have a sound understanding of Customer Management, Siebel Order Management, Pricing & Product Modeling in Telco Industry. Should have excellent Technical knowledge on ABO processes, Signals, Variable Maps, DVM, RSTT, Constraints, Eligibility & Compatibility, Attribute Adjustments, Volume & Tier Discounts, Contracts, Entitlements, Customizable Products, Promotions & Promotion Groups Should have good knowledge on other Siebel modules such as Trouble Tickets, Marketing Management, Lead Management, Field Service Management etc. Demonstrate excellent issue analysis and troubleshooting skill Adhere to Siebel configuration best practices all times during SDLC Drive workshop – Requirements, Configuration, Product Walkthrough Should participate in Solution Governance, Architecture, Designing & Estimating large scale CRM solution in Siebel in Telco space. Should be comfortable in participating in proposal preparation for prospective customers. Create functional and Technical Design Documents for critical areas of the Project. Review Functional Design Documents (FDDs),Technical Design Documents, Code prepared by consultants Should have rich exposure in Oracle RODOD architecture & integration with other BSS/OSS Applications. Should have a sound knowledge in latest eTOM based models and processes for Telco Industry. Team participation and communication Demonstrate excellent verbal & written communication skill. Able to communicate effectively with higher management in customer locations. Comfortable in conducting workshops at Customer locations. Guide consultants working in different functional and Technical areas. Work efficiently within one or more virtual teams along with Application Engineers, QA engineers, Project Managers and other members of the organization. Consult with customers on implementation and maintenance of customized Siebel implementations. Attend and participate in team meetings Participate in design workshops with customers either on-site or by phone and desktop sharing. Conduct custom product support training for customers as required.Qualification· Minimum 8-10 years of c ore Siebel experience Should have worked as a Solution Architect in a minimum of 3 large Projects in Telco Industry. Should have worked as a Siebel SME in minimum 5 projects in design & development involving Customer Management, Order Management, Pricing & Product Modeling in Telco Industry. Knowledge of Agile, Water Fall & Iterative project methodology Knowledge of Telecom industry is a must. Previous Consulting Experience Required Technically should be well versed in Configuration, Scripting, Workflows , EAI and EIM in Siebel. Knowledge of Open UI framework is preferable Knowledge of either UCM or Loyalty module will be an added advantage Must be willing to travel Design, develop, and implement Oracle OSM solutions according to business requirements Create and modify OSM Order and Process models using OSM Studio or Design Studio Develop automation solutions using OSM cartridges, XQuery, XSLT, and Java Qualifications Career Level - IC5 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less
Posted 2 months ago
3 - 8 years
5 - 10 Lacs
Gurugram
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Siebel Configuration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in ensuring the smooth functioning of the applications. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Collaborate with cross-functional teams to analyze, design, and implement new features. Develop and maintain high-quality code adhering to coding standards. Troubleshoot and debug applications to enhance performance and functionality. Conduct thorough testing of applications to ensure proper functionality. Provide technical support and guidance to end-users. Professional & Technical Skills: Must To Have Skills:Proficiency in Oracle Siebel Configuration. Strong understanding of database concepts and SQL queries. Experience in customizing and configuring Siebel applications. Knowledge of web technologies such as HTML, CSS, and JavaScript. Hands-on experience in troubleshooting and resolving technical issues. Additional Information: The candidate should have a minimum of 3 years of experience in Oracle Siebel Configuration. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 2 months ago
3 - 8 years
5 - 9 Lacs
Pune
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Siebel Open UI Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in the development and implementation of software solutions. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to define, design, and ship new features.- Develop high-quality software design and architecture.- Identify, prioritize, and execute tasks in the software development life cycle.- Conduct software analysis, programming, testing, and debugging.- Create technical documentation for reference and reporting. Professional & Technical Skills:- Must To Have Skills:Proficiency in Siebel Open UI.- Strong understanding of web technologies and frameworks.- Experience in front-end development using HTML, CSS, and JavaScript.- Knowledge of integration techniques with backend systems.- Hands-on experience in troubleshooting and resolving technical issues. Additional Information:- The candidate should have a minimum of 3 years of experience in Siebel Open UI.- This position is based at our Pune office.- A 15 years full-time education is required. Qualifications 15 years full time education
Posted 2 months ago
3 - 8 years
5 - 10 Lacs
Chennai
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle SOA OSB Good to have skills : Oracle Siebel Development Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with the team to understand the business needs, designing and developing applications using Oracle SOA OSB, and ensuring the applications meet the required standards and specifications. You will also be responsible for troubleshooting and resolving any application issues that arise, as well as providing support and guidance to junior team members. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Design and develop applications using Oracle SOA OSB. Collaborate with the team to understand business needs and application requirements. Ensure applications meet the required standards and specifications. Troubleshoot and resolve any application issues that arise. Provide support and guidance to junior team members. Professional & Technical Skills: Must To Have Skills:Proficiency in Oracle SOA OSB. Good To Have Skills:Experience with Oracle Siebel Development. Strong understanding of software engineering principles and best practices. Experience in designing and implementing scalable and reliable applications. Knowledge of integration technologies and patterns. Familiarity with web services and API development. Experience with Oracle SOA Suite and Oracle Service Bus. Ability to analyze and debug complex application issues. Additional Information: The candidate should have a minimum of 3 years of experience in Oracle SOA OSB. This position is based at our Pune office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 2 months ago
1 - 5 years
6 - 10 Lacs
Bengaluru
Work from Office
Hello go-getter We know that a business only thrives if our people are thriving. That"™s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you? Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs. You"™ll make an impact by: Provide regional service delivery by working with customer OT/IT team to support connectivity discussions with the customer. Provide support to enable connectivity from customer edge/cloud to Senseye cloud. This includes Senseye cloud credential creation, cloud configuration, guidance on how to connect/send data to Senseye endpoints and cloud connection troubleshooting. Configure the Senseye application for the assets in scope, with considerable modifications made to improve application performance as required. Make application note/work event on validated assets. Derive measures created and apply it to any applicable assets within scope. Train end-users to enable them review cases regularly, act on cases of concern and administer the Senseye application independently. This includes in-person training and case review sessions per site. You"™ll win us over by: Good knowledge on industrial applications like motors, drives, gears, etc. and associated KPIs to maintain efficient processes through consistent monitoring and diagnostics. Familiarity with conditional/preventive/predictive monitoring tools/applications in an industrial setup. Good communication (oral and email) & interpersonal skills to support customers. Flexible to extend work into UK time zones, to address ad hoc issues. Engineering Graduates/Diploma Holders (EEE/ECE/IT/CS/Equivalent) with good academic record & 2-5 years of relevant work experience. Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy. This role is based in Bangalore. But you"™ll also get to visit other locations in India and globe, so you"™ll need to go where this journey takes you. In return, you"™ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We"™re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries.
Posted 2 months ago
1 - 5 years
6 - 10 Lacs
Bengaluru
Work from Office
Hello go-getter We know that a business only thrives if our people are thriving. That"™s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you? Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs. You"™ll make an impact by: We are currently looking for Order Management/ Specialist to join our india/international order management / logistics Centre in one of our Divisions (B2B model).The successful candidate will be primarily responsible for customer order processing (products and systems), some logistics activities and taking part in shaping of a customer service model. Processing orders in the system based on the input from customers and salesmen. Creation of differnt types of sales order. ICC Billing & clarification of billing query. Organization of deliveries and material flow within the company in line with relevant regulations. Cooperation with suppliers, shipping companies and customs agencies. Monitoring delivery timetables. Controlling circulation of documents, verifying their correctness and monitoring shipping documents. Actively proposing process optimizations. Act as a stakeholder/Siemens representative when communicating with customer. Delivery of order handling services to 2 or more country/business lines (role 80% operational). Managing returns and escalations. Contacts with customers via email/phone. Taking ownership on team"™s results supporting others, identifying and escalating operational issues to achieve team"™s goals. Occasionally participating in small to mid-size operational projects at country or regional level. Efficient training of team members including new joiners. Supporting Logistics Specialists in exceptions handling process. GSEnd-to-end process from order till invoice/cash collection. You"™ll win us over by: A university degree. Around 2 years of experience in order processing, logistics, customer service (gained preferably in the technical sector, SSC/BPO). Knowledge of ERP software (preferably SAP) and/or educational background in logistics. Ability to work in a team. Good communication and customer service skills. Open-mindedness and constructive attitude to performed tasks. Willingness to work for extended hours on weekdays/ weekends during month end / quarter end close. Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy. This role is based in Bangalore. But you"™ll also get to visit other locations in India and globe, so you"™ll need to go where this journey takes you. In return, you"™ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We"™re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries.
Posted 2 months ago
1 - 4 years
4 - 8 Lacs
Bengaluru
Work from Office
Hello go-getter We know that a business only thrives if our people are thriving. That"™s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you? Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs. You"™ll make an impact by: Responsible for Sales Support function for SI B Customer in USA for Field Quotation Center and Inside Part Sales activities. You"™ll win us over by: BCom/MCom /BE/BTech/MBA/Equivalent with good academics. Excellent written and spoken English skills, exposure (work experience with US customer etc. is added advantage). 1-3 years"™ work experience in Sales function, Bid Support, handling pre-sales support functions to assist in pre-bid/RFP/RFI/ opportunity process. Knowledge about techno-commercial terms, various documentation, sales processes, and other related functions. Manage time effectively and adhere to quick turnaround times, KPIs. Good Knowledge in various office tools/applications (eg. SAP / Excel / PPT) and reporting regularly to stakeholders. Good team player, quick learner, flexible to work for extended/deadline-based tasks. Flexible to work in US time Zones. 7. Basic knowledge on tools like SAP, SieSales (Salesforce), Microsoft Dynamics, Power BI would be added advantage. Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy. This role is based in Bangalore. But you"™ll also get to visit other locations in India and globe, so you"™ll need to go where this journey takes you. In return, you"™ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We"™re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries.
Posted 2 months ago
- 3 years
3 - 6 Lacs
Bengaluru
Work from Office
Hello go-getter We know that a business only thrives if our people are thriving. That"™s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you? Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs. You"™ll make an impact by: Responsible for Sales Support activities for SI RAM Customer in USA. You"™ll win us over by: Excellent written and spoken English skills, exposure (work experience with US customer etc. is added advantage) 1-3 years"™ work experience in Sales function, Bid Support, handling pre-sales support functions to assist in pre-bid/RFP/RFI/ opportunity process. Knowledge about technocommercial terms, various documentation, sales processes, and other related functions. Manage time effectively and adhere to quick turnaround times, KPIs. Good Knowledge in various office tools/applications (eg. Excel / PPT) and reporting regularly to stakeholders. Good team player, quick learner, flexible working for extended/deadline-based tasks. Flexible to work in US time Zones. 7. Basic knowledge on tools like SAP, SieSales (Salesforce), Microsoft Dynamics, Power BI would be added advantage. BCom/MCom /BE/BTech/MBA/Equivalent with good academics. Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy. This role is based in Bangalore. But you"™ll also get to visit other locations in India and globe, so you"™ll need to go where this journey takes you. In return, you"™ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We"™re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries.
Posted 2 months ago
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