510 Siebel Jobs - Page 2

Job Description As an architect you will be working on both offshore and onsite client presales and projects. You will be working in projects which will involve Oracle BI Applications, OAC/ ODI Implementations. You will be Interacting with client to understand and gather requirements You will be responsible for technical design, development, and system/integration testing using oracle methodologies You will be working on PreSales, creation of GTM’s and also lead development of IP / Solution accelerators You will be responsible for owning Technical Delivery of large, complex projects . Desired Profile: End –to-end OBIEE/OAC/ ODI and/or Oracle BI Applications implementation experience Expert knowledge of BI Applications including basic and advanced configurations with Oracle eBS suite or Siebel CRM or Peoplesoft HRMS as the source system Expert knowledge of ODI, OBIEE/OAC RPD design and reports design Good to have - Data Catalogue, EDQ, BIP skills Architectural Solution Definition Experience in Presales - RFP responses, Solutioning, estimations, building collaterals / GTM’s etc Any Industry Standard Certifications will be a definite plus Good knowledge in Oracle database and development Experience in the database application. Creativity, Personal Drive, Influencing and Negotiating, Problem Solving Building Effective Relationships, Customer Focus, Effective Communication, Coaching Ready to travel as and when required by project Career Level - IC4 Responsibilities Analyzes business needs to help ensure Oracle solution meets the customer’s objectives by combining industry best practices, product knowledge, and business acumen. Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications and technology installations. Provides direction and mentoring to project teams, and effectively influences customer leadership on key decisions. Supports the business development efforts by pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain expertise. Resolves complex customer issues by recommending and implementing solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products and make decisions based on impact across the stack. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description As an architect you will be working on both offshore and onsite client presales and projects. You will be working in projects which will involve Oracle BI Applications, OAC/ ODI Implementations. You will be Interacting with client to understand and gather requirements You will be responsible for technical design, development, and system/integration testing using oracle methodologies You will be working on PreSales, creation of GTM’s and also lead development of IP / Solution accelerators You will be responsible for owning Technical Delivery of large, complex projects . Desired Profile: End –to-end OBIEE/OAC/ ODI and/or Oracle BI Applications implementation experience Expert knowledge of BI Applications including basic and advanced configurations with Oracle eBS suite or Siebel CRM or Peoplesoft HRMS as the source system Expert knowledge of ODI, OBIEE/OAC RPD design and reports design Good to have - Data Catalogue, EDQ, BIP skills Architectural Solution Definition Experience in Presales - RFP responses, Solutioning, estimations, building collaterals / GTM’s etc Any Industry Standard Certifications will be a definite plus Good knowledge in Oracle database and development Experience in the database application. Creativity, Personal Drive, Influencing and Negotiating, Problem Solving Building Effective Relationships, Customer Focus, Effective Communication, Coaching Ready to travel as and when required by project Career Level - IC4 Responsibilities Analyzes business needs to help ensure Oracle solution meets the customer’s objectives by combining industry best practices, product knowledge, and business acumen. Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications and technology installations. Provides direction and mentoring to project teams, and effectively influences customer leadership on key decisions. Supports the business development efforts by pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain expertise. Resolves complex customer issues by recommending and implementing solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products and make decisions based on impact across the stack. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Oracle Global Services Center (GSC) is a fast-growing cloud consulting team passionate about our customer’s rapid and adoption of Oracle Cloud Solutions. Our flexible and innovative “Optimum Shore” approach helps our clients implement, maintain, and integrate their Oracle Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an efficient team for each client by blending resources from onshore, near shore, and offshore global delivery centers to match the right expertise, to the right solution, for the right cost. To support our rapid growth, we are seeking versatile consultants that bring a passion for providing excellent client experience, enabling client success by developing innovative solutions. Our cloud solutions are redefining the world of business, empowering governments, and helping society evolve with the pace of change. Join the team of top-class consultants and help our customers achieve more than ever before. Intermediate consulting position operating independently with some assistance and mentorship to provide quality work products to a project team or customer that align with Oracle methodologies and practices. Performs standard duties and tasks with some variation to implement Oracle products and technology to meet customer specifications. Standard assignments are accomplished without assistance by exercising independent judgment, within defined policies and processes, to deliver technical and functional solutions on moderately complex customer engagements. This is an exciting opportunity that will test your consulting skills, critical thinking, leadership, and technical skills to remain focused and follow-through on plans. You won’t be alone; we will provide the tools, raw data, training, mentor and people resources to help you be successful. Career Level - IC2 Responsibilities Detailed Responsibilities Very strong lead who can Provide People/Functional/Technical Leadership Provide Solution for customizations/integration Customers and peers interactions across Oracle in arriving at optimum solution Gather functional/technical requirements Perform Quality Assurance at the unit and system levels Provide good technical and business advice to the customer at all times with respect to the final solution and its successful adoption Guide junior team-member in delivery of their customizations and ensure the solution approach is as per the standard methodologies Follow the project through to the successful adoption of the solution Form and test hypotheses based on a methodical examination of detailed evidence Design and implement robust systems and processes, running an efficient and organized operation Undertakes complex analysis and traces performance implications through complex data, or in dealing with complex situations Formulate a broader perspective of an issue by recognizing the interrelationships and interaction between elements Arrive at coherent conclusions through a consistent application of reason and rigorous analysis Deliver to clear outcome-based targets and measures Work with a good sense of urgency towards getting the job done Picking new areas/product feature/technologies evolving in Oracle Cloud Detailed Required Skills: Bachelor’s degree or equivalent experience in engineering or master's in computer application 6+ years of work IT experience in at least 2 of the following products Oracle Marketing Cloud (Eloqua, Responsys), Oracle Engagement Cloud, Oracle B2C Service Cloud, OFSC, OPA, Oracle Subscription Management Cloud/Service Logistics Cloud, Oracle CPQ Cloud, Digital Customer Service, Oracle Commerce Cloud, Oracle Integration Cloud, Oracle SOA. Knowledge of EBS or Siebel or Fusion ERP/HCM an added advantage Strong knowledge in at least 2 industries preferred Strong pre-sales knowledge. Should be able to liase with the different groups (support, development and so on) Excellent Client handling skills Experience and expertise in driving requirements gathering, conducting workshop, user documentation Other Skills: Good communication skills Ability to thrive in a flexible small project team environment Ability to travel and if required be stationed in a particular geography Understanding of remote delivery process Should be a teammate and must have good interpersonal skills. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Required Qualifications JOB DESCRIPTION Bachelor's degree in Computer Science, Information Technology, or related field 8+ years of experience in Oracle OSM development Strong knowledge of OSM architecture, cartridge development, and order management concepts Proficiency in XQuery, XSLT, XML, Java, and SQL Experience with Oracle WebLogic Server administration Familiarity with SOA principles and integration patterns Strong understanding of telecommunications order management processes Experience with version control systems (Git, SVN) Excellent problem-solving skills and attention to detail Strong communication and collaboration abilities Preferred Qualifications Oracle OSM certification Experience with Oracle Communications product suite (ASAP, UIM, BRM) for Integration Knowledge of telecommunications industry standards (TMF, ETOM) Experience with Agile/Scrum methodologies Experience with CI/CD pipelines and DevOps practices Knowledge of cloud deployment models for OSM Career Level - IC3 Responsibilities RESPONSIBILITIES Design, develop, and implement Oracle OSM solutions according to business requirements Create and modify OSM Order and Process models using OSM Studio or Design Studio Develop automation solutions using OSM cartridges, XQuery, XSLT, and Java Implement OSM data structures, composite cartridges, and process orchestrations Configure OSM order lifecycle policies, decomposition rules, and fallout management processes Integrate OSM with other systems such as Siebel, Oracle Communications Billing and Revenue Management, and service activation systems Create and maintain comprehensive technical documentation Troubleshoot and resolve complex OSM-related issues Perform code reviews and ensure adherence to best practices and coding standards Participate in the full software development lifecycle, including requirement analysis, design, implementation, testing, and deployment Mentor junior developers on OSM development practices About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a CSS Apps DBA, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the CSS Apps DBA is sought by customers and Oracle employees to provide expert technical advice.Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. A Bachelors degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position. In addition, experience with Oracle*s core products, applications, and tools. As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable). Career Level - IC4 Responsibilities Senior/Principal Siebel Application DBA Engineer Are you a creative engineer who loves a challenge? Solve the complex puzzles you’ve been dreaming of as our CSS Apps Engineer. If you have a passion for innovation in Application , we want you on our team! Oracle is a technology leader that’s changing how the world does business – and our Customer Success Services (CSS) team supports over 6,000 companies around the world. Join the team of highly skilled technical experts who build and maintain our clients’ technical landscapes through tailored support services. What you will do As a Senior Siebel Architect, you will be responsible for designing, developing, and maintaining Siebel CRM applications to meet the business needs of our organization. You will collaborate with cross-functional teams, including business analysts, system administrators, and quality assurance testers, to ensure the seamless integration and optimal performance of the CRM system. As a Technical SME, you will be working directly with customers on new implementation, migration & Run/Maintain projects. You will be working with a globally spread talented teams across technology domains You will handle critical issues and escalations with utmost customer satisfaction. You should flexible to work in multiple technologies . You will also get plenty of time to sharpen the saw and keep your skills fresh (through Oracle learning program). Upskilling is an important aspect of the career which not only help business but also assist in your growth. Opportunity to work in OCI/ Gen2 Cloud What you bring: 15+ years of industry experience in Oracle SIEBEL including WebLogic & DB administration High technical knowledge depth along with leadership and customer management skills as Siebel Architect. Experience to collaborate with business presales opportunities to develop the Siebel business. Experience to work directly with customer for business development. You should be well versed in application Installation/Upgrade/Migration/ Patching & have at least 4 upgrade / migration project experience on latest SIEBEL version. High technical knowledge depth along with leadership and customer management skills. \ Worked in one Unix or Linux platform & Windows. Work experience in production support environment is a MUST and flexible to work in rotating shift model in 24x7 roster. Strong interpersonal, presentation, and communication skills We also use… Exadata, OCI, Oracle VM, Unix Grid Infrastructure: RAC, ASM Autonomous Health Framework (AHF) Enterprise Manager (OEM), Grid Control SQL optimization, AWR, ASH, traces ODG, OGG, security, RMAN json, python, shell scripting What we will offer you A competitive salary with exciting benefits Flexible and remote working Learning and development opportunities to advance your career An Employee Assistance Program to support your mental health Employee resource groups that champion our diverse communities Core benefits such as medical, life insurance An inclusive culture that celebrates what makes you unique At Oracle, we don’t just respect differences — we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. When everyone’s voice is heard and valued, we’re inspired to go beyond what’s been done before. https://www.oracle.com/corporate/careers/diversity-inclusion/ About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Oracle Customer Success Services is a One Oracle approach to ensuring customer success, through a broad set of services and solutions that are supported by certified and experienced implementers, helping to accelerate the entire customer journey. Customer Success Services provides a customer-centric delivery and support-integrated service, in conjunction with Oracle Development. https://www.youtube.com/watch?v=Bg2v1pAyp0E CSS Global SaaS & Apps Delivery team is responsible for providing technical services to all customer applications & software hosted in OCI / OnPrem /Hybrid. ITIL, ISO2000 & other industry specific best practices used to manage the customer application & software across different Oracle technology stack. Driving adoption of Oracle Cloud Infrastructure (OCI) for our customer is main objective. We accelerate the OCI adoption by showcasing the prowess of Oracle’s cloud technology as well as our valued added engineering solutions that provides highly differentiated service experience to our customers in cloud. Do you like to work in edge technologies ? Are you excited to develop professionally ? Do you love talking to your customer & want to see how you are influencing customer life though managed cloud service experience ? If answer is Yes ? Then we are searching an IT engineer like YOU. What you will be doing: As a Siebel Architect, you will be responsible for designing, developing, and maintaining Siebel CRM applications to meet the business needs of our organization. You will collaborate with cross-functional teams, including business analysts, system administrators, and quality assurance testers, to ensure the seamless integration and optimal performance of the CRM system. As a Technical SME, you will be working directly with customers on new implementation, migration & Run/Maintain projects. You will be working with a globally spread talented teams across technology domains. You will handle critical issues and escalations with utmost customer satisfaction. You should flexible to work in multiple technologies . You will also get plenty of time to sharpen the saw and keep your skills fresh (through Oracle learning program) . Upskilling is an important aspect of the career which not only help business but also assist in your growth. Opportunity to work in OCI/ Gen2 Cloud What you bring: 12+ years of industry experience in Oracle SIEBEL including WebLogic & DB administration You should be well versed in application Installation/Upgrade/Migration/ Patching & have at least 2 upgrade / migration project experience on latest SIEBEL version Worked in one Unix or Linux platform & Windows. Work experience in production support environment is a MUST and flexible to work in rotating shift model in 24x7 roster Strong interpersonal, presentation, and communication skills Added bonus if you have: Cloud Admin experience in OCI or other clouds Azure, AWS DEVOPS skills – python, docker, Kubernetes will be added advantage Experience in implementing and configuring CI/CD pipeline for Siebel. Experience in cloud (OCI is plus), Kubernetes and Dockers. Latest Certification in Oracle Cloud Infra & Oracle SIEBEL technologies. Experience to work in Standby basis (24x7) or scheduled out of hour operations. What We offer You: A range of benefits designed to help support your lifestyle and well being A multi-faceted job with a broad spectrum of responsibilities A great work place for YOU to Succeed Desired Competencies: Self-motivated and resourceful, self-education attitude Should be a technical leader who inspires other teammates Work as a team-player and demonstrate own initiative and commitment Should have excellent written and verbal skills in English Experience working with globally distributed team is preferred Demonstrate character, clarity, courage and commitment to high-performance Champion a better, faster and simpler way of doing things Apply original thinking and continuous improvement to processes, products, systems or services and manage change to better serve customer needs Career Level - IC4 Responsibilities Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances. Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment. Provide on-call support, on a rotating basis. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Oracle Customer Success Services is a One Oracle approach to ensuring customer success, through a broad set of services and solutions that are supported by certified and experienced implementers, helping to accelerate the entire customer journey. Customer Success Services provides a customer-centric delivery and support-integrated service, in conjunction with Oracle Development. https://www.youtube.com/watch?v=Bg2v1pAyp0E CSS Global SaaS & Apps Delivery team is responsible for providing technical services to all customer applications & software hosted in OCI / OnPrem /Hybrid. ITIL, ISO2000 & other industry specific best practices used to manage the customer application & software across different Oracle technology stack. Driving adoption of Oracle Cloud Infrastructure (OCI) for our customer is main objective. We accelerate the OCI adoption by showcasing the prowess of Oracle’s cloud technology as well as our valued added engineering solutions that provides highly differentiated service experience to our customers in cloud. Do you like to work in edge technologies ? Are you excited to develop professionally ? Do you love talking to your customer & want to see how you are influencing customer life though managed cloud service experience ? If answer is Yes ? Then we are searching an IT engineer like YOU. Career Level - IC4 Responsibilities RESPONSIBILITIES As a Siebel Developer, you will be responsible for designing, developing, and maintaining Siebel CRM applications to meet the business needs of our organization. You will collaborate with cross-functional teams, including business analysts, system administrators, and quality assurance testers, to ensure the seamless integration and optimal performance of the CRM system. What you bring: Design and Development: Work closely with business analysts to understand business requirements and translate them into technical solutions. Customize and configure Siebel CRM application modules to meet specific business needs. Develop and maintain Siebel scripts, workflows, business services, and business components. Integration: Integrate Siebel CRM with other systems and third-party applications as needed. Create and maintain EAI (Enterprise Application Integration) processes, including web services, RestAPIs, integration objects, and data maps. Performance Optimization: Monitor and troubleshoot Siebel application performance issues. Identify and implement performance enhancements and optimizations. Data Management: Design and maintain data models, including defining data objects and relationships. Perform data migration and data cleansing activities as required. Testing and Quality Assurance: Collaborate with quality assurance testers to ensure the quality and reliability of Siebel CRM solutions. Participate in system testing and user acceptance testing (UAT) efforts. Documentation: Create and maintain technical documentation, including design specifications, configuration documents, and system documentation. Support and Maintenance: Provide ongoing support and maintenance for Siebel CRM applications, including troubleshooting and resolving issues. Perform regular system updates and patches as needed. Continuous integration/Continuous Deployment (CI/CD) Pipeline is a Plus: Experience on configuring CI/CD pipeline including Gather, Design, Build and Deploy CI/CD requirement for Siebel. Exposure to Cloud (OCI) is plus. Qualifications: Bachelor’s degree in computer science, Information Technology, or related field (or equivalent work experience). Proven experience as a Siebel Developer or in a similar CRM development role. Strong knowledge of Siebel CRM IP17+ architecture, configuration, scripting, and customization. Proficiency in Siebel Tools, Siebel eScript, Siebel Workflow, and Siebel EAI (Rest / SOAP). Siebel Order Management experience is a plus. Experience with integration technologies, such as web services and EAI connectors. Familiarity with database concepts and SQL. Strong problem-solving and troubleshooting skills. Excellent communication and collaboration skills. Preferred Qualifications: Siebel certification is a plus. Experience with other CRM systems or Salesforce CRM. Knowledge of industry-specific CRM solutions (e.g., healthcare CRM, financial CRM, etc.). Familiarity with Agile development methodologies. Experience on configuring CI/CD pipeline is a plus including Gather, Design, Build and Deploy CI/CD requirement for Siebel. A Siebel Developer should have a deep understanding of the Siebel CRM platform and be able to adapt to changing business requirements. They should also stay updated with the latest Siebel features and technologies to ensure that the CRM system remains effective and efficient for the organization. What we will offer you A competitive salary with exciting benefits Flexible and remote working so you can do your best work Learning and development opportunities to advance your career An Employee Assistance Program to support your mental health Employee resource groups that champion our diverse communities Core benefits such as medical, life insurance, and access to retirement planning An inclusive culture that celebrates what makes you unique At Oracle, we don’t just respect differences — we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. When everyone’s voice is heard and valued, we’re inspired to go beyond what’s been done before. https://www.oracle.com/corporate/careers/diversity-inclusion/ About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Our Ideal CandidateWe are looking for a strong Oracle BI technical consultant who thrives on solving complex business problems by implementing and supporting various modules. The ideal candidate should: Be able to operate independently to provide quality work products; perform varied and complex duties and tasks that need independent judgment Have excellent communication skills – both written & verbal Have good interpersonal skills with the ability to build rapport with all stakeholders Have the ability to present ideas and solutions in a clear & concise manner Be self-motivated with a lot of energy and drive Have the ability and willingness to learn The ideal candidate should be a Bachelor of Engineering/Bachelor of Technology or Master of Computer Applications with experience ranging from 7 to 10+ years and should: Have hands-on experience in implementing/supporting Oracle Business Intelligence Applications for heterogeneous sources like EBS/Siebel/Taleo/Fusion Cloud. The functional modules should cover Financials, Manufacturing, Supply Chain, Procurement and Spend, Sales, etc. Have experience (In-Depth Understanding of Data Model and Business process functionality and its data flow) in Oracle Business Intelligence Applications Have development experience in extending the out of the box OBIA code using Type-1, Type-2 customizations Have experience in writing efficient and optimizing code and understanding of performance tuning techniques in the ETL tools used in OBIA such as Informatica and ODI Have experience of RPD modeling (All 3 layers) using the OBIEE Administration Tool Have experience in Report/Dashboard development using OBIEE Have experience in monitoring the ETL loads via DAC /IC4 Career Level - IC4 Responsibilities As an integral part of the CSS Analytics Team, you will be responsible for the following – Working with remote and geographically distributed customers to enable building the analytics solutions Be very technically hands-on and own/drive key end to end product/services Ensure customer success including delivering enhancements/bug fixes as needed Design & Development of ETLs using Informatica, Oracle Data Integrator either within the OBIA or standalone Design & Development of RPD/Reports/Dashboards using OBIEE Monitor the ODI or Informatica ETL Jobs and address any failures in a quick manner to ensure the Analytics data is current Monitor the OBIEE Agents and Report jobs and address any failures Develop and execute complex SQL queries to analyze data issues end to end Perform data validations from the OBIEE Reports to the respective Source systems and consolidate the data Work closely with internal and external partners to gather requirements and design complex business application extensions and data integration solutions About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Oracle Customer Success Services is a One Oracle approach to ensuring customer success, through a broad set of services and solutions that are supported by certified and experienced implementers, helping to accelerate the entire customer journey. Customer Success Services provides a customer-centric delivery and support-integrated service, in conjunction with Oracle Development. https://www.youtube.com/watch?v=Bg2v1pAyp0E CSS Global SaaS & Apps Delivery team is responsible for providing technical services to all customer applications & software hosted in OCI / OnPrem /Hybrid. ITIL, ISO2000 & other industry specific best practices used to manage the customer application & software across different Oracle technology stack. Driving adoption of Oracle Cloud Infrastructure (OCI) for our customer is main objective. We accelerate the OCI adoption by showcasing the prowess of Oracle’s cloud technology as well as our valued added engineering solutions that provides highly differentiated service experience to our customers in cloud. Do you like to work in edge technologies? Are you excited to develop professionally? Do you love talking to your customer & want to see how you are influencing customer life though managed cloud service experience? If answer is Yes? Then we are searching an IT engineer like YOU. What you will be doing: As a Senior Siebel Architect, you will be responsible for designing, developing, and maintaining Siebel CRM applications to meet the business needs of our organization. You will collaborate with cross-functional teams, including business analysts, system administrators, and quality assurance testers, to ensure the seamless integration and optimal performance of the CRM system. As a Technical SME, you will be working directly with customers on new implementation, migration & Run/Maintain projects. You will be working with a globally spread talented teams across technology domains. You will handle critical issues and escalations with utmost customer satisfaction. You should flexible to work in multiple technologies . You will also get plenty of time to sharpen the saw and keep your skills fresh (through Oracle learning program). Upskilling is an important aspect of the career which not only help business but also assist in your growth. Opportunity to work in OCI/ Gen2 Cloud What you bring: 15+ years of industry experience in Oracle SIEBEL including WebLogic & DB administration High technical knowledge depth along with leadership and customer management skills as Siebel Architect. Experience to collaborate with business presales opportunities to develop the Siebel business. Experience to work directly with customer for business development. You should be well versed in application Installation/Upgrade/Migration/ Patching & have at least 4 upgrade / migration project experience on latest SIEBEL version. High technical knowledge depth along with leadership and customer management skills. Worked in one Unix or Linux platform & Windows. Work experience in production support environment is a MUST and flexible to work in rotating shift model in 24x7 roster. Strong interpersonal, presentation, and communication skills Added bonus if you have: Experience on CI/CD DEVOPS skills – python, docker, Kubernetes will be added advantage Cloud Admin experience in OCI or other clouds Azure, AWS Latest Certification in Oracle Cloud Infra & Oracle SIEBEL technologies. Experience to work in Standby basis (24x7) or scheduled out of hours operations. What We offer You: A range of benefits designed to help support your lifestyle and wellbeing A multi-faceted job with a broad spectrum of responsibilities A great workplace for YOU to Succeed Desired Competencies: Self-motivated and resourceful, self-education attitude Should be a technical leader who inspires other teammates. Work as a team-player and demonstrate own initiative and commitment Should have excellent written and verbal skills in English Experience working with globally distributed team is preferred Demonstrate character, clarity, courage and commitment to high-performance Champion a better, faster and simpler way of doing things Apply original thinking and continuous improvement to processes, products, systems or services and manage change to better serve customer needs Career Level - IC4 Responsibilities Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances. Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment. Provide on-call support, on a rotating basis. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a CSS Apps DBA, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the CSS Apps DBA is sought by customers and Oracle employees to provide expert technical advice.Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. A Bachelors degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position. In addition, experience with Oracle*s core products, applications, and tools. As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable). Career Level - IC4 Responsibilities Senior/Principal Siebel Application DBA Engineer Are you a creative engineer who loves a challenge? Solve the complex puzzles you’ve been dreaming of as our CSS Apps Engineer. If you have a passion for innovation in Application , we want you on our team! Oracle is a technology leader that’s changing how the world does business – and our Customer Success Services (CSS) team supports over 6,000 companies around the world. Join the team of highly skilled technical experts who build and maintain our clients’ technical landscapes through tailored support services. What you will do As a Senior Siebel Architect, you will be responsible for designing, developing, and maintaining Siebel CRM applications to meet the business needs of our organization. You will collaborate with cross-functional teams, including business analysts, system administrators, and quality assurance testers, to ensure the seamless integration and optimal performance of the CRM system. As a Technical SME, you will be working directly with customers on new implementation, migration & Run/Maintain projects. You will be working with a globally spread talented teams across technology domains You will handle critical issues and escalations with utmost customer satisfaction. You should flexible to work in multiple technologies . You will also get plenty of time to sharpen the saw and keep your skills fresh (through Oracle learning program). Upskilling is an important aspect of the career which not only help business but also assist in your growth. Opportunity to work in OCI/ Gen2 Cloud What you bring: 15+ years of industry experience in Oracle SIEBEL including WebLogic & DB administration High technical knowledge depth along with leadership and customer management skills as Siebel Architect. Experience to collaborate with business presales opportunities to develop the Siebel business. Experience to work directly with customer for business development. You should be well versed in application Installation/Upgrade/Migration/ Patching & have at least 4 upgrade / migration project experience on latest SIEBEL version. High technical knowledge depth along with leadership and customer management skills. \ Worked in one Unix or Linux platform & Windows. Work experience in production support environment is a MUST and flexible to work in rotating shift model in 24x7 roster. Strong interpersonal, presentation, and communication skills We also use… Exadata, OCI, Oracle VM, Unix Grid Infrastructure: RAC, ASM Autonomous Health Framework (AHF) Enterprise Manager (OEM), Grid Control SQL optimization, AWR, ASH, traces ODG, OGG, security, RMAN json, python, shell scripting What we will offer you A competitive salary with exciting benefits Flexible and remote working Learning and development opportunities to advance your career An Employee Assistance Program to support your mental health Employee resource groups that champion our diverse communities Core benefits such as medical, life insurance An inclusive culture that celebrates what makes you unique At Oracle, we don’t just respect differences — we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. When everyone’s voice is heard and valued, we’re inspired to go beyond what’s been done before. https://www.oracle.com/corporate/careers/diversity-inclusion/ About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Oracle Global Services Center (Oracle GSC) is a fast-growing Cloud based consulting team focused on our customer’s rapid and successful adoption of CX Cloud Solutions. Our flexible and innovative “Optimum Shore” approach helps our clients implement, maintain, and integrate their Oracle CX Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an optimal team for each client by blending resources from onshore, near shore, and offshore global delivery centers to match the right expertise, to the right solution, for the right cost. To support our rapid growth, we are seeking talented consultants that bring a passion for providing excellent client experience, enabling client success by developing innovative solutions. As an Oracle Senior Cloud Manager, you will have the opportunity to work within a powerful SaaS/PaaS application platform that transforms the way many Fortune 1000 companies conduct their business, utilizing some of the cutting-edge technologies available. You will work closely with our marquee customers to implement Oracle CX products such as Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation utilizing technologies such as Visual Builder Studio, Visual Builder Cloud Services, and Oracle Integration Cloud to deliver solutions that will drive their long-term success. We are looking for experienced consulting professionals who understand solutions, business processes, and technology designs within the Oracle CX products such as Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation, and technologies such as Visual Builder Studio, Visual Builder Cloud Services, and Oracle Integration Cloud. Individuals should demonstrate ability to solve problems, take initiatives, and learn new products. Work within consulting teams that build market leading CX enterprise solutions using best of breed SaaS & PaaS platforms. You will be working along with our enterprise architects and project managers, to understand customer goals/requirements, expectations, and challenges, analyze situations/data, for configuring or developing business & technical solutions on the Cloud. You will advise project managers & other partners from time to time on implementation aspects of the project. You will be responsible for the overall delivery quality on the project by ensuring team’s alignment to standard practices and procedures. Build an understanding of and demonstrate Oracle methodologies, tools, and leading practices. This is an exciting opportunity that will test your consulting, critical thinking, leadership, and technical skills with the ability to remain focused and follow-through on plans. You won’t be alone; we will provide the tools, raw data, training, coaching and people resources to help you be successful. Career Level - IC3 Responsibilities Provide consistent high quality & innovative solutions on CX Cloud engagements by interacting with customers and other partners to arrive at optimal solutions. Analyze and understand client goals, challenges & areas of opportunity to align Oracle’s CX Cloud applications for building optimal functional & technical solutions based on Industry Best Practices. Develop and deliver high quality presentations and demonstrations, present and articulate product features, and benefits, and configure and test overall Oracle Cloud solutions that delight the clients. Effectively utilize products such as Oracle CX Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation along with technologies not limited to VBCS, VBS, Redwood UI, OIC to deliver world class solutions. Refine customer requirements in detail, document and present to the client for approval. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Identifies and applies creative and innovative approaches to resolving product implementation and integration challenges. Analyze current systems and data to identify new requirements, recognizing the need for systems enhancements or modifications if necessary. Develop unit test scripts and coordinate with the client to perform the User Acceptance Testing of the system enhancements or custom solutions. Lead and direct the following phases of system life cycle: Gather business requirements through business process workshops, Analyze, design, configure and develop solutions for Oracle above noted applications, Process Playbacks, System Integration Testing and User Acceptance Testing, Go-Live preparation and cut-over support, Post-production support. Adhere to all Oracle Cloud security policies, standards, and procedures in the performance of job responsibilities. Mentor junior consultants in delivery of their customization and ensure the solution approach is in-line with the standard methodologies & future product roadmap. Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements. Promote knowledge by sharing lessons learned, innovations or new skills with team members. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Ideal Candidate should have the following qualifications/skills: Bachelor’s degree in Engineering or Computer Science (BCA/MCA/BSc Comp) or a technical field from a reputed college/university. Overall, 10+ years of experience relevant to this position. Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle CX Applications, with strong implementation expertise in at least two of the following products is a must. CX Sales B2B Service Cloud Field Service Cloud CPQ Asset Based Service Subscription Management Incentive Compensation Good understanding and experience implementing business processes such as Target to Lead, Opportunity to Cash, Request to Resolution. Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customization/extension/integrations on Oracle CX Cloud Projects. Experience developing process flow diagrams, gathering requirements, conducting workshops, design and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Oracle CPQ - Hands on experience in configuring Oracle CPQ Cloud module Pricing, Quotation Configuration, Product Management-Items, BOMs, and System Configuration, Document Engine and Big Machines Language (BML), Utilities Libraries, Validation/Hiding/Constraint rules, Layout editor, Commerce layout, Custom CSS, Designing extensions and interfaces in Oracle CPQ Cloud module. Oracle Subscription Management – Hands on experience in configuring Oracle Subscription Management Cloud, items, pricing, billing, subscriptions, payment terms, milestone billing, churn predictions, subscription termination, coverages, warranties, and setting up integrations with related cloud modules. Oracle Incentive Compensation – Hands on experience in configuring Incentive Compensation, Design, build, and configuration of compensation plans, plan components, performance measures, payments, and rate tables to meet business requirements. OSC/B2B Cloud - Prior hands-on experience in functional configurations and customization in the following areas - custom objects, groovy scripting, assignment manager, workflows, triggers email alerts, Data Migration, OTBI Analytics etc. Oracle Field Service - Prior hands-on experience in configurations and customization in the following areas – Core Application, Profiles, Permissions, Business Rules, Routing Plans, Work Schedules, Smart Collaboration, Action Management, Mobility and Manage Displays, Reports, Data migration, Inbound/Outbound messages. Experience developing Oracle Field Service forms and plug-ins. Experience developing extensions using Redwood UI, VBCS, VBS, JET Deep knowledge in web based front end development using – HTML, JavaScript, and CSS Experience with React and/or other front-end JavaScript frameworks, would be a plus. Strong hands-on experience with design and development of integrations (point to point and Integration Cloud) using various integration patterns. Experience developing integration, conversion, reporting strategies and architecture based on project environment and requirements. Good understanding of Oracle PaaS components, such as XSLT mapper, Adapters, etc. Implementation of AI features, use cases and development of custom accelerators using Oracle Cloud Infrastructure AI platform. Experience using shell commands, GIT, JIRA, ALM, and other similar tools. Experience developing process flow diagrams, gathering requirements, conducting workshops, designing, and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Experience with web services standards and technology including WSDL, SOAP, REST, JSON, XML, XML-Schema, XSL, WS standards/Security etc. Knowledge of Oracle JET Toolkit, JavaScript APIs & Junit would be a big plus. Hands on exposure to DevOps processes Experience with Security Guidelines and Best Practices In addition, successful Candidates will have the following preferred skills/background: Excellent customer facing & interpersonal skills with ability to build rapport with all partners. Prior experience working with US based clients/counterparts. Ability to work independently and manage multiple task assignments. Comfortable in constantly evolving and sometimes ambiguous work situations. Keen attention to detail and complex problem-solving abilities from operational and technical perspective’ High energy & drive coupled with strong oral and written communication skills, including presentation skills. Excellent problem solving, critical thinking and analytical skills with the ability to exercise good judgment. A “Go-getter” who focuses on continuous self-improvement and desire to stay abreast of emerging technologies. Prior experience of implementing other CRM solutions (Oracle E-Business CRM, Oracle Siebel, Salesforce.com, Microsoft Dynamics, etc.) Skilled in delivering clear outcome-based targets and measures by working with urgency in getting the job done. Life at Oracle: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran’s status or any other characteristic protected by law. At Oracle, we don’t just value differences—we celebrate them! We’re committed to creating a workplace where all kinds of people work together. We believe innovation starts with diversity and inclusion. https://www.oracle.com/corporate/careers/culture/diversity.html About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Oracle Global Services Center(Oracle GSC) is a fast-growing Cloud based consulting team focused on our customer’s rapid and successful adoption of CX Cloud Solutions. Our flexible and innovative “Optimum Shore” approach helps our clients implement, maintain, and integrate their Oracle CX Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an optimal team for each client by blending resources from onshore, near shore, and offshore global delivery centers to match the right expertise, to the right solution, for the right cost. To support our rapid growth, we are seeking talented consultants that bring a passion for providing excellent client experience, enabling client success by developing innovative solutions. As an Oracle Senior Cloud Consultant, you will have the opportunity to work within a powerful SaaS/PaaS application platform that transforms the way many Fortune 1000 companies conduct their business, utilizing some of the cutting-edge technologies available. You will work closely with our marquee customers to implement Oracle CX products such as Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation utilizing technologies such as Visual Builder Studio, Visual Builder Cloud Services, and Oracle Integration Cloud to deliver solutions that will drive their long-term success. We are looking for experienced consulting professionals who understand solutions, business processes, and technology designs within the Oracle CX products such as Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation, and technologies such as Visual Builder Studio, Visual Builder Cloud Services, and Oracle Integration Cloud. Individuals should demonstrate ability to solve problems, take initiatives, and learn new products. Work within consulting teams that build market leading CX enterprise solutions using best of breed SaaS & PaaS platforms. You will be working along with our enterprise architects and project managers, to understand customer goals/requirements, expectations, and challenges, analyze situations/data, for configuring or developing business & technical solutions on the Cloud. You will advise project managers & other partners from time to time on implementation aspects of the project. You will be responsible for the overall delivery quality on the project by ensuring team’s alignment to standard practices and procedures. Build an understanding of and demonstrate Oracle methodologies, tools, and leading practices. This is an exciting opportunity that will test your consulting, critical thinking, leadership, and technical skills with the ability to remain focused and follow-through on plans. You won’t be alone; we will provide the tools, raw data, training, coaching and people resources to help you be successful. Career Level - IC3 Responsibilities Provide consistent high quality & innovative solutions on CX Cloud engagements by interacting with customers and other partners to arrive at optimal solutions. Analyze and understand client goals, challenges & areas of opportunity to align Oracle’s CX Cloud applications for building optimal functional & technical solutions based on Industry Best Practices. Develop and deliver high quality presentations and demonstrations, present and articulate product features, and benefits, and configure and test overall Oracle Cloud solutions that delight the clients. Effectively utilize products such as Oracle CX Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation along with technologies not limited to VBCS, VBS, Redwood UI, OIC to deliver world class solutions. Refine customer requirements in detail, document and present to the client for approval. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Identifies and applies creative and innovative approaches to resolving product implementation and integration challenges. Analyze current systems and data to identify new requirements, recognizing the need for systems enhancements or modifications if necessary. Develop unit test scripts and coordinate with the client to perform the User Acceptance Testing of the system enhancements or custom solutions. Lead and direct the following phases of system life cycle: Gather business requirements through business process workshops, Analyze, design, configure and develop solutions for Oracle above noted applications, Process Playbacks, System Integration Testing and User Acceptance Testing, Go-Live preparation and cut-over support, Post-production support. Adhere to all Oracle Cloud security policies, standards, and procedures in the performance of job responsibilities. Mentor junior consultants in delivery of their customization and ensure the solution approach is in-line with the standard methodologies & future product roadmap. Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements. Promote knowledge by sharing lessons learned, innovations or new skills with team members. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Ideal Candidate should have the following qualifications/skills: Bachelor’s degree in Engineering or Computer Science (BCA/MCA/BSc Comp) or a technical field from a reputed college/university. Overall, 8+ years of experience relevant to this position. Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle CX Applications, with strong implementation expertise in at least two of the following products is a must. CX Sales B2B Service Cloud Field Service Cloud CPQ Asset Based Service Subscription Management Incentive Compensation Familiarity and exposure to business processes such as Target to Lead, Opportunity to Cash, Request to Resolution. Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customization/extension/integrations on Oracle CX Cloud Projects. Experience developing process flow diagrams, gathering requirements, conducting workshops, design and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Oracle CPQ - Hands on experience in configuring Oracle CPQ Cloud module Pricing, Quotation Configuration, Product Management-Items, BOMs, and System Configuration, Document Engine and Big Machines Language (BML), Utilities Libraries, Validation/Hiding/Constraint rules, Layout editor, Commerce layout, Custom CSS, Designing extensions and interfaces in Oracle CPQ Cloud module. OSC/B2B Cloud - Prior hands-on experience in functional configurations and customization in the following areas - custom objects, groovy scripting, assignment manager, workflows, triggers email alerts, Data Migration, OTBI Analytics etc. Oracle Field Service - Prior hands-on experience in configurations and customization in the following areas – Core Application, Profiles, Permissions, Business Rules, Routing Plans, Work Schedules, Smart Collaboration, Action Management, Mobility and Manage Displays, Reports, Data migration, Inbound/Outbound messages. Experience developing Oracle Field Service forms and plug-ins. Experience developing extensions using Redwood UI, VBCS, VBS, JET Good knowledge in web based front end development using – HTML, JavaScript, and CSS Experience with React and/or other front-end JavaScript frameworks, would be a plus. Strong hands-on experience with design and development of integrations (point to point and Integration Cloud) using various integration patterns. Experience developing integration, conversion, reporting strategies and architecture based on project environment and requirements. Good understanding of Oracle PaaS components, such as XSLT mapper, Adapters, etc. Implementation of AI features, use cases and development of custom accelerators using Oracle Cloud Infrastructure AI platform. Experience using shell commands, GIT, JIRA, ALM, and other similar tools. Experience developing process flow diagrams, gathering requirements, conducting workshops, designing, and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Experience with web services standards and technology including WSDL, SOAP, REST, JSON, XML, XML-Schema, XSL, WS standards/Security etc. Knowledge of Oracle JET Toolkit, JavaScript APIs & Junit would be a big plus. Hands on exposure to DevOps processes Experience with Security Guidelines and Best Practices In addition, successful Candidates will have the following preferred skills/background: Excellent customer facing & interpersonal skills with ability to build rapport with all partners. Prior experience working with US based clients/counterparts. Ability to work independently and manage multiple task assignments. Comfortable in constantly evolving and sometimes ambiguous work situations. Keen attention to detail and complex problem-solving abilities from operational and technical perspective’ High energy & drive coupled with strong oral and written communication skills, including presentation skills. Excellent problem solving, critical thinking and analytical skills with the ability to exercise good judgment. A “Go-getter” who focuses on continuous self-improvement and desire to stay abreast of emerging technologies. Prior experience of implementing other CRM solutions (Oracle E-Business CRM, Oracle Siebel, Salesforce.com, Microsoft Dynamics, etc.) Skilled in delivering clear outcome-based targets and measures by working with urgency in getting the job done. Life at Oracle: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran’s status or any other characteristic protected by law. At Oracle, we don’t just value differences—we celebrate them! We’re committed to creating a workplace where all kinds of people work together. We believe innovation starts with diversity and inclusion. https://www.oracle.com/corporate/careers/culture/diversity.html About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Our Ideal CandidateWe are looking for a strong Oracle BI technical consultant who thrives on solving complex business problems by implementing and supporting various modules. The ideal candidate should: Be able to operate independently to provide quality work products; perform varied and complex duties and tasks that need independent judgment Have excellent communication skills – both written & verbal Have good interpersonal skills with the ability to build rapport with all stakeholders Have the ability to present ideas and solutions in a clear & concise manner Be self-motivated with a lot of energy and drive Have the ability and willingness to learn The ideal candidate should be a Bachelor of Engineering/Bachelor of Technology or Master of Computer Applications with experience ranging from 7 to 10+ years and should: Have hands-on experience in implementing/supporting Oracle Business Intelligence Applications for heterogeneous sources like EBS/Siebel/Taleo/Fusion Cloud. The functional modules should cover Financials, Manufacturing, Supply Chain, Procurement and Spend, Sales, etc. Have experience (In-Depth Understanding of Data Model and Business process functionality and its data flow) in Oracle Business Intelligence Applications Have development experience in extending the out of the box OBIA code using Type-1, Type-2 customizations Have experience in writing efficient and optimizing code and understanding of performance tuning techniques in the ETL tools used in OBIA such as Informatica and ODI Have experience of RPD modeling (All 3 layers) using the OBIEE Administration Tool Have experience in Report/Dashboard development using OBIEE Have experience in monitoring the ETL loads via DAC /IC4 Career Level - IC4 Responsibilities As an integral part of the CSS Analytics Team, you will be responsible for the following – Working with remote and geographically distributed customers to enable building the analytics solutions Be very technically hands-on and own/drive key end to end product/services Ensure customer success including delivering enhancements/bug fixes as needed Design & Development of ETLs using Informatica, Oracle Data Integrator either within the OBIA or standalone Design & Development of RPD/Reports/Dashboards using OBIEE Monitor the ODI or Informatica ETL Jobs and address any failures in a quick manner to ensure the Analytics data is current Monitor the OBIEE Agents and Report jobs and address any failures Develop and execute complex SQL queries to analyze data issues end to end Perform data validations from the OBIEE Reports to the respective Source systems and consolidate the data Work closely with internal and external partners to gather requirements and design complex business application extensions and data integration solutions About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a CSS Apps DBA, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the CSS Apps DBA is sought by customers and Oracle employees to provide expert technical advice.Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. A Bachelors degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position. In addition, experience with Oracle*s core products, applications, and tools. As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable). Career Level - IC4 Responsibilities Senior/Principal Siebel Application DBA Engineer Are you a creative engineer who loves a challenge? Solve the complex puzzles you’ve been dreaming of as our CSS Apps Engineer. If you have a passion for innovation in Application , we want you on our team! Oracle is a technology leader that’s changing how the world does business – and our Customer Success Services (CSS) team supports over 6,000 companies around the world. Join the team of highly skilled technical experts who build and maintain our clients’ technical landscapes through tailored support services. What you will do As a Senior Siebel Architect, you will be responsible for designing, developing, and maintaining Siebel CRM applications to meet the business needs of our organization. You will collaborate with cross-functional teams, including business analysts, system administrators, and quality assurance testers, to ensure the seamless integration and optimal performance of the CRM system. As a Technical SME, you will be working directly with customers on new implementation, migration & Run/Maintain projects. You will be working with a globally spread talented teams across technology domains You will handle critical issues and escalations with utmost customer satisfaction. You should flexible to work in multiple technologies . You will also get plenty of time to sharpen the saw and keep your skills fresh (through Oracle learning program). Upskilling is an important aspect of the career which not only help business but also assist in your growth. Opportunity to work in OCI/ Gen2 Cloud What you bring: 15+ years of industry experience in Oracle SIEBEL including WebLogic & DB administration High technical knowledge depth along with leadership and customer management skills as Siebel Architect. Experience to collaborate with business presales opportunities to develop the Siebel business. Experience to work directly with customer for business development. You should be well versed in application Installation/Upgrade/Migration/ Patching & have at least 4 upgrade / migration project experience on latest SIEBEL version. High technical knowledge depth along with leadership and customer management skills. \ Worked in one Unix or Linux platform & Windows. Work experience in production support environment is a MUST and flexible to work in rotating shift model in 24x7 roster. Strong interpersonal, presentation, and communication skills We also use… Exadata, OCI, Oracle VM, Unix Grid Infrastructure: RAC, ASM Autonomous Health Framework (AHF) Enterprise Manager (OEM), Grid Control SQL optimization, AWR, ASH, traces ODG, OGG, security, RMAN json, python, shell scripting What we will offer you A competitive salary with exciting benefits Flexible and remote working Learning and development opportunities to advance your career An Employee Assistance Program to support your mental health Employee resource groups that champion our diverse communities Core benefits such as medical, life insurance An inclusive culture that celebrates what makes you unique At Oracle, we don’t just respect differences — we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. When everyone’s voice is heard and valued, we’re inspired to go beyond what’s been done before. https://www.oracle.com/corporate/careers/diversity-inclusion/ About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Our Ideal CandidateWe are looking for a strong Oracle BI technical consultant who thrives on solving complex business problems by implementing and supporting various modules. The ideal candidate should: Be able to operate independently to provide quality work products; perform varied and complex duties and tasks that need independent judgment Have excellent communication skills – both written & verbal Have good interpersonal skills with the ability to build rapport with all stakeholders Have the ability to present ideas and solutions in a clear & concise manner Be self-motivated with a lot of energy and drive Have the ability and willingness to learn The ideal candidate should be a Bachelor of Engineering/Bachelor of Technology or Master of Computer Applications with experience ranging from 7 to 10+ years and should: Have hands-on experience in implementing/supporting Oracle Business Intelligence Applications for heterogeneous sources like EBS/Siebel/Taleo/Fusion Cloud. The functional modules should cover Financials, Manufacturing, Supply Chain, Procurement and Spend, Sales, etc. Have experience (In-Depth Understanding of Data Model and Business process functionality and its data flow) in Oracle Business Intelligence Applications Have development experience in extending the out of the box OBIA code using Type-1, Type-2 customizations Have experience in writing efficient and optimizing code and understanding of performance tuning techniques in the ETL tools used in OBIA such as Informatica and ODI Have experience of RPD modeling (All 3 layers) using the OBIEE Administration Tool Have experience in Report/Dashboard development using OBIEE Have experience in monitoring the ETL loads via DAC /IC4 Career Level - IC4 Responsibilities As an integral part of the CSS Analytics Team, you will be responsible for the following – Working with remote and geographically distributed customers to enable building the analytics solutions Be very technically hands-on and own/drive key end to end product/services Ensure customer success including delivering enhancements/bug fixes as needed Design & Development of ETLs using Informatica, Oracle Data Integrator either within the OBIA or standalone Design & Development of RPD/Reports/Dashboards using OBIEE Monitor the ODI or Informatica ETL Jobs and address any failures in a quick manner to ensure the Analytics data is current Monitor the OBIEE Agents and Report jobs and address any failures Develop and execute complex SQL queries to analyze data issues end to end Perform data validations from the OBIEE Reports to the respective Source systems and consolidate the data Work closely with internal and external partners to gather requirements and design complex business application extensions and data integration solutions About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Oracle Global Services Center(Oracle GSC) is a fast-growing Cloud based consulting team focused on our customer’s rapid and successful adoption of CX Cloud Solutions. Our flexible and innovative “Optimum Shore” approach helps our clients implement, maintain, and integrate their Oracle CX Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an optimal team for each client by blending resources from onshore, near shore, and offshore global delivery centers to match the right expertise, to the right solution, for the right cost. To support our rapid growth, we are seeking talented consultants that bring a passion for providing excellent client experience, enabling client success by developing innovative solutions. As an Oracle Senior Cloud Manager, you will have the opportunity to work within a powerful SaaS/PaaS application platform that transforms the way many Fortune 1000 companies conduct their business, utilizing some of the cutting-edge technologies available. You will work closely with our marquee customers to implement Oracle CX products such as Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation utilizing technologies such as Visual Builder Studio, Visual Builder Cloud Services, and Oracle Integration Cloud to deliver solutions that will drive their long-term success. We are looking for experienced consulting professionals who understand solutions, business processes, and technology designs within the Oracle CX products such as Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation, and technologies such as Visual Builder Studio, Visual Builder Cloud Services, and Oracle Integration Cloud. Individuals should demonstrate ability to solve problems, take initiatives, and learn new products. Work within consulting teams that build market leading CX enterprise solutions using best of breed SaaS & PaaS platforms. Job Description: You will be working along with our enterprise architects and project managers, to understand customer goals/requirements, expectations, and challenges, analyze situations/data, for configuring or developing business & technical solutions on the Cloud. You will advise project managers & other partners from time to time on implementation aspects of the project. You will be responsible for the overall delivery quality on the project by ensuring team’s alignment to standard practices and procedures. Build an understanding of and demonstrate Oracle methodologies, tools, and leading practices. This is an exciting opportunity that will test your consulting, critical thinking, leadership, and technical skills with the ability to remain focused and follow-through on plans. You won’t be alone; we will provide the tools, raw data, training, coaching and people resources to help you be successful. Career Level - IC4 Responsibilities Responsibilities: Provide consistent high quality & innovative solutions on CX Cloud engagements by interacting with customers and other partners to arrive at optimal solutions. Analyze and understand client goals, challenges & areas of opportunity to align Oracle’s CX Cloud applications for building optimal functional & technical solutions based on Industry Best Practices. Develop and deliver high quality presentations and demonstrations, present and articulate product features, and benefits, and configure and test overall Oracle Cloud solutions that delight the clients. Effectively utilize products such as Oracle CX Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation along with technologies not limited to VBCS, VBS, Redwood UI, OIC to deliver world class solutions. Refine customer requirements in detail, document and present to the client for approval. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Identifies and applies creative and innovative approaches to resolving product implementation and integration challenges. Analyze current systems and data to identify new requirements, recognizing the need for systems enhancements or modifications if necessary. Develop unit test scripts and coordinate with the client to perform the User Acceptance Testing of the system enhancements or custom solutions. Lead and direct the following phases of system life cycle: Gather business requirements through business process workshops, Analyze, design, configure and develop solutions for Oracle above noted applications, Process Playbacks, System Integration Testing and User Acceptance Testing, Go-Live preparation and cut-over support, Post-production support. Adhere to all Oracle Cloud security policies, standards, and procedures in the performance of job responsibilities. Mentor junior consultants in delivery of their customization and ensure the solution approach is in-line with the standard methodologies & future product roadmap. Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements. Promote knowledge by sharing lessons learned, innovations or new skills with team members. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Ideal Candidate should have the following qualifications/skills: Bachelor’s degree in Engineering or Computer Science (BCA/MCA/BSc Comp) or a technical field from a reputed college/university. Overall, 12+ years of experience relevant to this position. Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle CX Applications, with strong implementation expertise in at least three of the following products is a must. CX Sales B2B Service Cloud Field Service Cloud CPQ Asset Based Service Subscription Management Incentive Compensation Good understanding and experience implementing business processes such as Target to Lead, Opportunity to Cash, Request to Resolution. Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customization/extension/integrations on Oracle CX Cloud Projects. Experience developing process flow diagrams, gathering requirements, conducting workshops, design and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Oracle CPQ - Hands on experience in configuring Oracle CPQ Cloud module Pricing, Quotation Configuration, Product Management-Items, BOMs, and System Configuration, Document Engine and Big Machines Language (BML), Utilities Libraries, Validation/Hiding/Constraint rules, Layout editor, Commerce layout, Custom CSS, Designing extensions and interfaces in Oracle CPQ Cloud module. Oracle Subscription Management – Hands on experience in configuring Oracle Subscription Management Cloud, items, pricing, billing, subscriptions, payment terms, milestone billing, churn predictions, subscription termination, coverages, warranties, and setting up integrations with related cloud modules. Oracle Incentive Compensation – Hands on experience in configuring Incentive Compensation, Design, build, and configuration of compensation plans, plan components, performance measures, payments, and rate tables to meet business requirements. OSC/B2B Cloud - Prior hands-on experience in functional configurations and customization in the following areas - custom objects, groovy scripting, assignment manager, workflows, triggers email alerts, Data Migration, OTBI Analytics etc. Oracle Field Service - Prior hands-on experience in configurations and customization in the following areas – Core Application, Profiles, Permissions, Business Rules, Routing Plans, Work Schedules, Smart Collaboration, Action Management, Mobility and Manage Displays, Reports, Data migration, Inbound/Outbound messages. Experience developing Oracle Field Service forms and plug-ins. Experience developing extensions using Redwood UI, VBCS, VBS, JET Deep knowledge in web based front end development using – HTML, JavaScript, and CSS Experience with React and/or other front-end JavaScript frameworks, would be a plus. Strong hands-on experience with design and development of integrations (point to point and Integration Cloud) using various integration patterns. Experience developing integration, conversion, reporting strategies and architecture based on project environment and requirements. Good understanding of Oracle PaaS components, such as XSLT mapper, Adapters, etc. Implementation of AI features, use cases and development of custom accelerators using Oracle Cloud Infrastructure AI platform. Experience using shell commands, GIT, JIRA, ALM, and other similar tools. Experience developing process flow diagrams, gathering requirements, conducting workshops, designing, and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Experience with web services standards and technology including WSDL, SOAP, REST, JSON, XML, XML-Schema, XSL, WS standards/Security etc. Knowledge of Oracle JET Toolkit, JavaScript APIs & Junit would be a big plus. Hands on exposure to DevOps processes Experience with Security Guidelines and Best Practices In addition, successful Candidates will have the following preferred skills/background: Excellent customer facing & interpersonal skills with ability to build rapport with all partners. Prior experience working with US based clients/counterparts. Ability to work independently and manage multiple task assignments. Comfortable in constantly evolving and sometimes ambiguous work situations. Keen attention to detail and complex problem-solving abilities from operational and technical perspective’ High energy & drive coupled with strong oral and written communication skills, including presentation skills. Excellent problem solving, critical thinking and analytical skills with the ability to exercise good judgment. A “Go-getter” who focuses on continuous self-improvement and desire to stay abreast of emerging technologies. Prior experience of implementing other CRM solutions (Oracle E-Business CRM, Oracle Siebel, Salesforce.com, Microsoft Dynamics, etc.) Skilled in delivering clear outcome-based targets and measures by working with urgency in getting the job done. Life at Oracle: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran’s status or any other characteristic protected by law. At Oracle, we don’t just value differences—we celebrate them! We’re committed to creating a workplace where all kinds of people work together. We believe innovation starts with diversity and inclusion. https://www.oracle.com/corporate/careers/culture/diversity.html About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description About Oracle CSS: Oracle Customer Success Services (CSS) was created to help ensure your ongoing success with our technology. CSS is completely integrated with Oracle's product development teams to help you maximize the value of your cloud investment. Oracle Applications Unlimited is a program from Oracle that provides ongoing support, updates, and new features for its on-premise business applications like Oracle E-Business Suite, PeopleSoft, JD Edwards EnterpriseOne, Siebel CRM, and Hyperion, allowing customers to continue using their existing applications with guaranteed support and access to new functionalities without forcing major upgrades, essentially maximizing their existing Oracle investment with a long-term commitment from Oracle Mandatory Skills: 5-9 years of Oracle Applications R12.x Functional experience in Finance Modules (AP, AR, GL, FA , Cash Management), EBS Projects 6-10+ years of experience in Oracle Applications E-Business Suite Finance, EBS Projects Candidate should have worked on at least two implementation, Upgrade, Roll Out and support projects. Worked on General Ledger, Accounts Receivable, Accounts Payable, Cash Management, Fixed Assets& Oracle Financials for India support issues. Handling support issues related to Oracle EBS R12.X Finance Excellent domain knowledge and strong hands-on experience in P2P processes Strong Functional knowledge of Oracle EBS 12.x modules Payables, Receivables, General Ledger, Fixed Assets (FA), EBS Projects Write functional specifications and coordinate developments with technical team -like MD050. Test and train the users regularly, communicate to the users the status of the enhancement. Report activity to the management and collaborate with functional support in other zones to share information. Excellent understanding of full project life cycle and Oracle Implementation methodologies including AIM, OUM. Awareness and exposure to FIN Tables and views. Domain Understanding – CA , ICWA , MBA Finance or a Certificate in Finance Domain is definitely an added plus. Certification with EBS Finance Products and Integration is a plus. Undergraduate Degree Full time. Good To have: Overview of Experience with multiple Technologies such as: SQL, PL/SQL, Alerts, ADI, Data Awareness to modules like Taxes, Property Manager modules are a plus. Consulting mindset. Career Level - IC4 Responsibilities Job Responsibilities As a member of the Support organization, focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and solve for our Electronic Support Services. A main point of contact for customers, we are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and intensified issues. Open to work in shifts Candidate should have worked on at least two large support projects. Handling support issues related to Oracle EBS Finance , EBS Projects Participated in User training. Customer Gathering Workshops is an added plus. 3 mandatory days at office at Base location (Hyderabad, Bangalore, Noida) About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a CSS Apps DBA, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the CSS Apps DBA is sought by customers and Oracle employees to provide expert technical advice.Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. A Bachelors degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position. In addition, experience with Oracle*s core products, applications, and tools. As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable). Career Level - IC4 Responsibilities Senior/Principal Siebel Application DBA Engineer Are you a creative engineer who loves a challenge? Solve the complex puzzles you’ve been dreaming of as our CSS Apps Engineer. If you have a passion for innovation in Application , we want you on our team! Oracle is a technology leader that’s changing how the world does business – and our Customer Success Services (CSS) team supports over 6,000 companies around the world. Join the team of highly skilled technical experts who build and maintain our clients’ technical landscapes through tailored support services. What you will do As a Senior Siebel Architect, you will be responsible for designing, developing, and maintaining Siebel CRM applications to meet the business needs of our organization. You will collaborate with cross-functional teams, including business analysts, system administrators, and quality assurance testers, to ensure the seamless integration and optimal performance of the CRM system. As a Technical SME, you will be working directly with customers on new implementation, migration & Run/Maintain projects. You will be working with a globally spread talented teams across technology domains You will handle critical issues and escalations with utmost customer satisfaction. You should flexible to work in multiple technologies . You will also get plenty of time to sharpen the saw and keep your skills fresh (through Oracle learning program). Upskilling is an important aspect of the career which not only help business but also assist in your growth. Opportunity to work in OCI/ Gen2 Cloud What you bring: 15+ years of industry experience in Oracle SIEBEL including WebLogic & DB administration High technical knowledge depth along with leadership and customer management skills as Siebel Architect. Experience to collaborate with business presales opportunities to develop the Siebel business. Experience to work directly with customer for business development. You should be well versed in application Installation/Upgrade/Migration/ Patching & have at least 4 upgrade / migration project experience on latest SIEBEL version. High technical knowledge depth along with leadership and customer management skills. \ Worked in one Unix or Linux platform & Windows. Work experience in production support environment is a MUST and flexible to work in rotating shift model in 24x7 roster. Strong interpersonal, presentation, and communication skills We also use… Exadata, OCI, Oracle VM, Unix Grid Infrastructure: RAC, ASM Autonomous Health Framework (AHF) Enterprise Manager (OEM), Grid Control SQL optimization, AWR, ASH, traces ODG, OGG, security, RMAN json, python, shell scripting What we will offer you A competitive salary with exciting benefits Flexible and remote working Learning and development opportunities to advance your career An Employee Assistance Program to support your mental health Employee resource groups that champion our diverse communities Core benefits such as medical, life insurance An inclusive culture that celebrates what makes you unique At Oracle, we don’t just respect differences — we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. When everyone’s voice is heard and valued, we’re inspired to go beyond what’s been done before. https://www.oracle.com/corporate/careers/diversity-inclusion/ About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Oracle Customer Success Services is a One Oracle approach to ensuring customer success, through a broad set of services and solutions that are supported by certified and experienced implementers, helping to accelerate the entire customer journey. Customer Success Services provides a customer-centric delivery and support-integrated service, in conjunction with Oracle Development. https://www.youtube.com/watch?v=Bg2v1pAyp0E CSS Global SaaS & Apps Delivery team is responsible for providing technical services to all customer applications & software hosted in OCI / OnPrem /Hybrid. ITIL, ISO2000 & other industry specific best practices used to manage the customer application & software across different Oracle technology stack. Driving adoption of Oracle Cloud Infrastructure (OCI) for our customer is main objective. We accelerate the OCI adoption by showcasing the prowess of Oracle’s cloud technology as well as our valued added engineering solutions that provides highly differentiated service experience to our customers in cloud. Do you like to work in edge technologies? Are you excited to develop professionally? Do you love talking to your customer & want to see how you are influencing customer life though managed cloud service experience? If answer is Yes? Then we are searching an IT engineer like YOU. What you will be doing: As a Senior Siebel Architect, you will be responsible for designing, developing, and maintaining Siebel CRM applications to meet the business needs of our organization. You will collaborate with cross-functional teams, including business analysts, system administrators, and quality assurance testers, to ensure the seamless integration and optimal performance of the CRM system. As a Technical SME, you will be working directly with customers on new implementation, migration & Run/Maintain projects. You will be working with a globally spread talented teams across technology domains. You will handle critical issues and escalations with utmost customer satisfaction. You should flexible to work in multiple technologies . You will also get plenty of time to sharpen the saw and keep your skills fresh (through Oracle learning program). Upskilling is an important aspect of the career which not only help business but also assist in your growth. Opportunity to work in OCI/ Gen2 Cloud What you bring: 15+ years of industry experience in Oracle SIEBEL including WebLogic & DB administration High technical knowledge depth along with leadership and customer management skills as Siebel Architect. Experience to collaborate with business presales opportunities to develop the Siebel business. Experience to work directly with customer for business development. You should be well versed in application Installation/Upgrade/Migration/ Patching & have at least 4 upgrade / migration project experience on latest SIEBEL version. High technical knowledge depth along with leadership and customer management skills. Worked in one Unix or Linux platform & Windows. Work experience in production support environment is a MUST and flexible to work in rotating shift model in 24x7 roster. Strong interpersonal, presentation, and communication skills Added bonus if you have: Experience on CI/CD DEVOPS skills – python, docker, Kubernetes will be added advantage Cloud Admin experience in OCI or other clouds Azure, AWS Latest Certification in Oracle Cloud Infra & Oracle SIEBEL technologies. Experience to work in Standby basis (24x7) or scheduled out of hours operations. What We offer You: A range of benefits designed to help support your lifestyle and wellbeing A multi-faceted job with a broad spectrum of responsibilities A great workplace for YOU to Succeed Desired Competencies: Self-motivated and resourceful, self-education attitude Should be a technical leader who inspires other teammates. Work as a team-player and demonstrate own initiative and commitment Should have excellent written and verbal skills in English Experience working with globally distributed team is preferred Demonstrate character, clarity, courage and commitment to high-performance Champion a better, faster and simpler way of doing things Apply original thinking and continuous improvement to processes, products, systems or services and manage change to better serve customer needs Career Level - IC4 Responsibilities Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances. Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment. Provide on-call support, on a rotating basis. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Oracle Global Services Center (Oracle GSC) is a fast-growing Cloud based consulting team focused on our customer’s rapid and successful adoption of CX Cloud Solutions. Our flexible and innovative “Optimum Shore” approach helps our clients implement, maintain, and integrate their Oracle CX Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an optimal team for each client by blending resources from onshore, near shore, and offshore global delivery centers to match the right expertise, to the right solution, for the right cost. To support our rapid growth, we are seeking talented consultants that bring a passion for providing excellent client experience, enabling client success by developing innovative solutions. As an Oracle Senior Cloud Manager, you will have the opportunity to work within a powerful SaaS/PaaS application platform that transforms the way many Fortune 1000 companies conduct their business, utilizing some of the cutting-edge technologies available. You will work closely with our marquee customers to implement Oracle CX products such as Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation utilizing technologies such as Visual Builder Studio, Visual Builder Cloud Services, and Oracle Integration Cloud to deliver solutions that will drive their long-term success. We are looking for experienced consulting professionals who understand solutions, business processes, and technology designs within the Oracle CX products such as Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation, and technologies such as Visual Builder Studio, Visual Builder Cloud Services, and Oracle Integration Cloud. Individuals should demonstrate ability to solve problems, take initiatives, and learn new products. Work within consulting teams that build market leading CX enterprise solutions using best of breed SaaS & PaaS platforms. You will be working along with our enterprise architects and project managers, to understand customer goals/requirements, expectations, and challenges, analyze situations/data, for configuring or developing business & technical solutions on the Cloud. You will advise project managers & other partners from time to time on implementation aspects of the project. You will be responsible for the overall delivery quality on the project by ensuring team’s alignment to standard practices and procedures. Build an understanding of and demonstrate Oracle methodologies, tools, and leading practices. This is an exciting opportunity that will test your consulting, critical thinking, leadership, and technical skills with the ability to remain focused and follow-through on plans. You won’t be alone; we will provide the tools, raw data, training, coaching and people resources to help you be successful. Career Level - IC3 Responsibilities Provide consistent high quality & innovative solutions on CX Cloud engagements by interacting with customers and other partners to arrive at optimal solutions. Analyze and understand client goals, challenges & areas of opportunity to align Oracle’s CX Cloud applications for building optimal functional & technical solutions based on Industry Best Practices. Develop and deliver high quality presentations and demonstrations, present and articulate product features, and benefits, and configure and test overall Oracle Cloud solutions that delight the clients. Effectively utilize products such as Oracle CX Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation along with technologies not limited to VBCS, VBS, Redwood UI, OIC to deliver world class solutions. Refine customer requirements in detail, document and present to the client for approval. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Identifies and applies creative and innovative approaches to resolving product implementation and integration challenges. Analyze current systems and data to identify new requirements, recognizing the need for systems enhancements or modifications if necessary. Develop unit test scripts and coordinate with the client to perform the User Acceptance Testing of the system enhancements or custom solutions. Lead and direct the following phases of system life cycle: Gather business requirements through business process workshops, Analyze, design, configure and develop solutions for Oracle above noted applications, Process Playbacks, System Integration Testing and User Acceptance Testing, Go-Live preparation and cut-over support, Post-production support. Adhere to all Oracle Cloud security policies, standards, and procedures in the performance of job responsibilities. Mentor junior consultants in delivery of their customization and ensure the solution approach is in-line with the standard methodologies & future product roadmap. Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements. Promote knowledge by sharing lessons learned, innovations or new skills with team members. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Ideal Candidate should have the following qualifications/skills: Bachelor’s degree in Engineering or Computer Science (BCA/MCA/BSc Comp) or a technical field from a reputed college/university. Overall, 10+ years of experience relevant to this position. Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle CX Applications, with strong implementation expertise in at least two of the following products is a must. CX Sales B2B Service Cloud Field Service Cloud CPQ Asset Based Service Subscription Management Incentive Compensation Good understanding and experience implementing business processes such as Target to Lead, Opportunity to Cash, Request to Resolution. Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customization/extension/integrations on Oracle CX Cloud Projects. Experience developing process flow diagrams, gathering requirements, conducting workshops, design and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Oracle CPQ - Hands on experience in configuring Oracle CPQ Cloud module Pricing, Quotation Configuration, Product Management-Items, BOMs, and System Configuration, Document Engine and Big Machines Language (BML), Utilities Libraries, Validation/Hiding/Constraint rules, Layout editor, Commerce layout, Custom CSS, Designing extensions and interfaces in Oracle CPQ Cloud module. Oracle Subscription Management – Hands on experience in configuring Oracle Subscription Management Cloud, items, pricing, billing, subscriptions, payment terms, milestone billing, churn predictions, subscription termination, coverages, warranties, and setting up integrations with related cloud modules. Oracle Incentive Compensation – Hands on experience in configuring Incentive Compensation, Design, build, and configuration of compensation plans, plan components, performance measures, payments, and rate tables to meet business requirements. OSC/B2B Cloud - Prior hands-on experience in functional configurations and customization in the following areas - custom objects, groovy scripting, assignment manager, workflows, triggers email alerts, Data Migration, OTBI Analytics etc. Oracle Field Service - Prior hands-on experience in configurations and customization in the following areas – Core Application, Profiles, Permissions, Business Rules, Routing Plans, Work Schedules, Smart Collaboration, Action Management, Mobility and Manage Displays, Reports, Data migration, Inbound/Outbound messages. Experience developing Oracle Field Service forms and plug-ins. Experience developing extensions using Redwood UI, VBCS, VBS, JET Deep knowledge in web based front end development using – HTML, JavaScript, and CSS Experience with React and/or other front-end JavaScript frameworks, would be a plus. Strong hands-on experience with design and development of integrations (point to point and Integration Cloud) using various integration patterns. Experience developing integration, conversion, reporting strategies and architecture based on project environment and requirements. Good understanding of Oracle PaaS components, such as XSLT mapper, Adapters, etc. Implementation of AI features, use cases and development of custom accelerators using Oracle Cloud Infrastructure AI platform. Experience using shell commands, GIT, JIRA, ALM, and other similar tools. Experience developing process flow diagrams, gathering requirements, conducting workshops, designing, and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Experience with web services standards and technology including WSDL, SOAP, REST, JSON, XML, XML-Schema, XSL, WS standards/Security etc. Knowledge of Oracle JET Toolkit, JavaScript APIs & Junit would be a big plus. Hands on exposure to DevOps processes Experience with Security Guidelines and Best Practices In addition, successful Candidates will have the following preferred skills/background: Excellent customer facing & interpersonal skills with ability to build rapport with all partners. Prior experience working with US based clients/counterparts. Ability to work independently and manage multiple task assignments. Comfortable in constantly evolving and sometimes ambiguous work situations. Keen attention to detail and complex problem-solving abilities from operational and technical perspective’ High energy & drive coupled with strong oral and written communication skills, including presentation skills. Excellent problem solving, critical thinking and analytical skills with the ability to exercise good judgment. A “Go-getter” who focuses on continuous self-improvement and desire to stay abreast of emerging technologies. Prior experience of implementing other CRM solutions (Oracle E-Business CRM, Oracle Siebel, Salesforce.com, Microsoft Dynamics, etc.) Skilled in delivering clear outcome-based targets and measures by working with urgency in getting the job done. Life at Oracle: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran’s status or any other characteristic protected by law. At Oracle, we don’t just value differences—we celebrate them! We’re committed to creating a workplace where all kinds of people work together. We believe innovation starts with diversity and inclusion. https://www.oracle.com/corporate/careers/culture/diversity.html About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Oracle Global Services Center(Oracle GSC) is a fast-growing Cloud based consulting team focused on our customer’s rapid and successful adoption of CX Cloud Solutions. Our flexible and innovative “Optimum Shore” approach helps our clients implement, maintain, and integrate their Oracle CX Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an optimal team for each client by blending resources from onshore, near shore, and offshore global delivery centers to match the right expertise, to the right solution, for the right cost. To support our rapid growth, we are seeking talented consultants that bring a passion for providing excellent client experience, enabling client success by developing innovative solutions. As an Oracle Senior Cloud Manager, you will have the opportunity to work within a powerful SaaS/PaaS application platform that transforms the way many Fortune 1000 companies conduct their business, utilizing some of the cutting-edge technologies available. You will work closely with our marquee customers to implement Oracle CX products such as Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation utilizing technologies such as Visual Builder Studio, Visual Builder Cloud Services, and Oracle Integration Cloud to deliver solutions that will drive their long-term success. We are looking for experienced consulting professionals who understand solutions, business processes, and technology designs within the Oracle CX products such as Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation, and technologies such as Visual Builder Studio, Visual Builder Cloud Services, and Oracle Integration Cloud. Individuals should demonstrate ability to solve problems, take initiatives, and learn new products. Work within consulting teams that build market leading CX enterprise solutions using best of breed SaaS & PaaS platforms. Job Description: You will be working along with our enterprise architects and project managers, to understand customer goals/requirements, expectations, and challenges, analyze situations/data, for configuring or developing business & technical solutions on the Cloud. You will advise project managers & other partners from time to time on implementation aspects of the project. You will be responsible for the overall delivery quality on the project by ensuring team’s alignment to standard practices and procedures. Build an understanding of and demonstrate Oracle methodologies, tools, and leading practices. This is an exciting opportunity that will test your consulting, critical thinking, leadership, and technical skills with the ability to remain focused and follow-through on plans. You won’t be alone; we will provide the tools, raw data, training, coaching and people resources to help you be successful. Career Level - IC4 Responsibilities Responsibilities: Provide consistent high quality & innovative solutions on CX Cloud engagements by interacting with customers and other partners to arrive at optimal solutions. Analyze and understand client goals, challenges & areas of opportunity to align Oracle’s CX Cloud applications for building optimal functional & technical solutions based on Industry Best Practices. Develop and deliver high quality presentations and demonstrations, present and articulate product features, and benefits, and configure and test overall Oracle Cloud solutions that delight the clients. Effectively utilize products such as Oracle CX Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation along with technologies not limited to VBCS, VBS, Redwood UI, OIC to deliver world class solutions. Refine customer requirements in detail, document and present to the client for approval. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Identifies and applies creative and innovative approaches to resolving product implementation and integration challenges. Analyze current systems and data to identify new requirements, recognizing the need for systems enhancements or modifications if necessary. Develop unit test scripts and coordinate with the client to perform the User Acceptance Testing of the system enhancements or custom solutions. Lead and direct the following phases of system life cycle: Gather business requirements through business process workshops, Analyze, design, configure and develop solutions for Oracle above noted applications, Process Playbacks, System Integration Testing and User Acceptance Testing, Go-Live preparation and cut-over support, Post-production support. Adhere to all Oracle Cloud security policies, standards, and procedures in the performance of job responsibilities. Mentor junior consultants in delivery of their customization and ensure the solution approach is in-line with the standard methodologies & future product roadmap. Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements. Promote knowledge by sharing lessons learned, innovations or new skills with team members. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Ideal Candidate should have the following qualifications/skills: Bachelor’s degree in Engineering or Computer Science (BCA/MCA/BSc Comp) or a technical field from a reputed college/university. Overall, 12+ years of experience relevant to this position. Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle CX Applications, with strong implementation expertise in at least three of the following products is a must. CX Sales B2B Service Cloud Field Service Cloud CPQ Asset Based Service Subscription Management Incentive Compensation Good understanding and experience implementing business processes such as Target to Lead, Opportunity to Cash, Request to Resolution. Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customization/extension/integrations on Oracle CX Cloud Projects. Experience developing process flow diagrams, gathering requirements, conducting workshops, design and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Oracle CPQ - Hands on experience in configuring Oracle CPQ Cloud module Pricing, Quotation Configuration, Product Management-Items, BOMs, and System Configuration, Document Engine and Big Machines Language (BML), Utilities Libraries, Validation/Hiding/Constraint rules, Layout editor, Commerce layout, Custom CSS, Designing extensions and interfaces in Oracle CPQ Cloud module. Oracle Subscription Management – Hands on experience in configuring Oracle Subscription Management Cloud, items, pricing, billing, subscriptions, payment terms, milestone billing, churn predictions, subscription termination, coverages, warranties, and setting up integrations with related cloud modules. Oracle Incentive Compensation – Hands on experience in configuring Incentive Compensation, Design, build, and configuration of compensation plans, plan components, performance measures, payments, and rate tables to meet business requirements. OSC/B2B Cloud - Prior hands-on experience in functional configurations and customization in the following areas - custom objects, groovy scripting, assignment manager, workflows, triggers email alerts, Data Migration, OTBI Analytics etc. Oracle Field Service - Prior hands-on experience in configurations and customization in the following areas – Core Application, Profiles, Permissions, Business Rules, Routing Plans, Work Schedules, Smart Collaboration, Action Management, Mobility and Manage Displays, Reports, Data migration, Inbound/Outbound messages. Experience developing Oracle Field Service forms and plug-ins. Experience developing extensions using Redwood UI, VBCS, VBS, JET Deep knowledge in web based front end development using – HTML, JavaScript, and CSS Experience with React and/or other front-end JavaScript frameworks, would be a plus. Strong hands-on experience with design and development of integrations (point to point and Integration Cloud) using various integration patterns. Experience developing integration, conversion, reporting strategies and architecture based on project environment and requirements. Good understanding of Oracle PaaS components, such as XSLT mapper, Adapters, etc. Implementation of AI features, use cases and development of custom accelerators using Oracle Cloud Infrastructure AI platform. Experience using shell commands, GIT, JIRA, ALM, and other similar tools. Experience developing process flow diagrams, gathering requirements, conducting workshops, designing, and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Experience with web services standards and technology including WSDL, SOAP, REST, JSON, XML, XML-Schema, XSL, WS standards/Security etc. Knowledge of Oracle JET Toolkit, JavaScript APIs & Junit would be a big plus. Hands on exposure to DevOps processes Experience with Security Guidelines and Best Practices In addition, successful Candidates will have the following preferred skills/background: Excellent customer facing & interpersonal skills with ability to build rapport with all partners. Prior experience working with US based clients/counterparts. Ability to work independently and manage multiple task assignments. Comfortable in constantly evolving and sometimes ambiguous work situations. Keen attention to detail and complex problem-solving abilities from operational and technical perspective’ High energy & drive coupled with strong oral and written communication skills, including presentation skills. Excellent problem solving, critical thinking and analytical skills with the ability to exercise good judgment. A “Go-getter” who focuses on continuous self-improvement and desire to stay abreast of emerging technologies. Prior experience of implementing other CRM solutions (Oracle E-Business CRM, Oracle Siebel, Salesforce.com, Microsoft Dynamics, etc.) Skilled in delivering clear outcome-based targets and measures by working with urgency in getting the job done. Life at Oracle: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran’s status or any other characteristic protected by law. At Oracle, we don’t just value differences—we celebrate them! We’re committed to creating a workplace where all kinds of people work together. We believe innovation starts with diversity and inclusion. https://www.oracle.com/corporate/careers/culture/diversity.html About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Oracle Global Services Center(Oracle GSC) is a fast-growing Cloud based consulting team focused on our customer’s rapid and successful adoption of CX Cloud Solutions. Our flexible and innovative “Optimum Shore” approach helps our clients implement, maintain, and integrate their Oracle CX Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an optimal team for each client by blending resources from onshore, near shore, and offshore global delivery centers to match the right expertise, to the right solution, for the right cost. To support our rapid growth, we are seeking talented consultants that bring a passion for providing excellent client experience, enabling client success by developing innovative solutions. As an Oracle Senior Cloud Consultant, you will have the opportunity to work within a powerful SaaS/PaaS application platform that transforms the way many Fortune 1000 companies conduct their business, utilizing some of the cutting-edge technologies available. You will work closely with our marquee customers to implement Oracle CX products such as Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation utilizing technologies such as Visual Builder Studio, Visual Builder Cloud Services, and Oracle Integration Cloud to deliver solutions that will drive their long-term success. We are looking for experienced consulting professionals who understand solutions, business processes, and technology designs within the Oracle CX products such as Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation, and technologies such as Visual Builder Studio, Visual Builder Cloud Services, and Oracle Integration Cloud. Individuals should demonstrate ability to solve problems, take initiatives, and learn new products. Work within consulting teams that build market leading CX enterprise solutions using best of breed SaaS & PaaS platforms. You will be working along with our enterprise architects and project managers, to understand customer goals/requirements, expectations, and challenges, analyze situations/data, for configuring or developing business & technical solutions on the Cloud. You will advise project managers & other partners from time to time on implementation aspects of the project. You will be responsible for the overall delivery quality on the project by ensuring team’s alignment to standard practices and procedures. Build an understanding of and demonstrate Oracle methodologies, tools, and leading practices. This is an exciting opportunity that will test your consulting, critical thinking, leadership, and technical skills with the ability to remain focused and follow-through on plans. You won’t be alone; we will provide the tools, raw data, training, coaching and people resources to help you be successful. Career Level - IC3 Responsibilities Provide consistent high quality & innovative solutions on CX Cloud engagements by interacting with customers and other partners to arrive at optimal solutions. Analyze and understand client goals, challenges & areas of opportunity to align Oracle’s CX Cloud applications for building optimal functional & technical solutions based on Industry Best Practices. Develop and deliver high quality presentations and demonstrations, present and articulate product features, and benefits, and configure and test overall Oracle Cloud solutions that delight the clients. Effectively utilize products such as Oracle CX Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation along with technologies not limited to VBCS, VBS, Redwood UI, OIC to deliver world class solutions. Refine customer requirements in detail, document and present to the client for approval. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Identifies and applies creative and innovative approaches to resolving product implementation and integration challenges. Analyze current systems and data to identify new requirements, recognizing the need for systems enhancements or modifications if necessary. Develop unit test scripts and coordinate with the client to perform the User Acceptance Testing of the system enhancements or custom solutions. Lead and direct the following phases of system life cycle: Gather business requirements through business process workshops, Analyze, design, configure and develop solutions for Oracle above noted applications, Process Playbacks, System Integration Testing and User Acceptance Testing, Go-Live preparation and cut-over support, Post-production support. Adhere to all Oracle Cloud security policies, standards, and procedures in the performance of job responsibilities. Mentor junior consultants in delivery of their customization and ensure the solution approach is in-line with the standard methodologies & future product roadmap. Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements. Promote knowledge by sharing lessons learned, innovations or new skills with team members. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Ideal Candidate should have the following qualifications/skills: Bachelor’s degree in Engineering or Computer Science (BCA/MCA/BSc Comp) or a technical field from a reputed college/university. Overall, 8+ years of experience relevant to this position. Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle CX Applications, with strong implementation expertise in at least two of the following products is a must. CX Sales B2B Service Cloud Field Service Cloud CPQ Asset Based Service Subscription Management Incentive Compensation Familiarity and exposure to business processes such as Target to Lead, Opportunity to Cash, Request to Resolution. Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customization/extension/integrations on Oracle CX Cloud Projects. Experience developing process flow diagrams, gathering requirements, conducting workshops, design and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Oracle CPQ - Hands on experience in configuring Oracle CPQ Cloud module Pricing, Quotation Configuration, Product Management-Items, BOMs, and System Configuration, Document Engine and Big Machines Language (BML), Utilities Libraries, Validation/Hiding/Constraint rules, Layout editor, Commerce layout, Custom CSS, Designing extensions and interfaces in Oracle CPQ Cloud module. OSC/B2B Cloud - Prior hands-on experience in functional configurations and customization in the following areas - custom objects, groovy scripting, assignment manager, workflows, triggers email alerts, Data Migration, OTBI Analytics etc. Oracle Field Service - Prior hands-on experience in configurations and customization in the following areas – Core Application, Profiles, Permissions, Business Rules, Routing Plans, Work Schedules, Smart Collaboration, Action Management, Mobility and Manage Displays, Reports, Data migration, Inbound/Outbound messages. Experience developing Oracle Field Service forms and plug-ins. Experience developing extensions using Redwood UI, VBCS, VBS, JET Good knowledge in web based front end development using – HTML, JavaScript, and CSS Experience with React and/or other front-end JavaScript frameworks, would be a plus. Strong hands-on experience with design and development of integrations (point to point and Integration Cloud) using various integration patterns. Experience developing integration, conversion, reporting strategies and architecture based on project environment and requirements. Good understanding of Oracle PaaS components, such as XSLT mapper, Adapters, etc. Implementation of AI features, use cases and development of custom accelerators using Oracle Cloud Infrastructure AI platform. Experience using shell commands, GIT, JIRA, ALM, and other similar tools. Experience developing process flow diagrams, gathering requirements, conducting workshops, designing, and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Experience with web services standards and technology including WSDL, SOAP, REST, JSON, XML, XML-Schema, XSL, WS standards/Security etc. Knowledge of Oracle JET Toolkit, JavaScript APIs & Junit would be a big plus. Hands on exposure to DevOps processes Experience with Security Guidelines and Best Practices In addition, successful Candidates will have the following preferred skills/background: Excellent customer facing & interpersonal skills with ability to build rapport with all partners. Prior experience working with US based clients/counterparts. Ability to work independently and manage multiple task assignments. Comfortable in constantly evolving and sometimes ambiguous work situations. Keen attention to detail and complex problem-solving abilities from operational and technical perspective’ High energy & drive coupled with strong oral and written communication skills, including presentation skills. Excellent problem solving, critical thinking and analytical skills with the ability to exercise good judgment. A “Go-getter” who focuses on continuous self-improvement and desire to stay abreast of emerging technologies. Prior experience of implementing other CRM solutions (Oracle E-Business CRM, Oracle Siebel, Salesforce.com, Microsoft Dynamics, etc.) Skilled in delivering clear outcome-based targets and measures by working with urgency in getting the job done. Life at Oracle: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran’s status or any other characteristic protected by law. At Oracle, we don’t just value differences—we celebrate them! We’re committed to creating a workplace where all kinds of people work together. We believe innovation starts with diversity and inclusion. https://www.oracle.com/corporate/careers/culture/diversity.html About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Facilities Executive Work Dynamics Responsibilities Helpdesk/Mailroom Operations To provide management advice on Helpdesk/Mailroom for escalated issues during the shift To ensure immediate response to all priority calls from employees and Siebel team during the shift and follow escalation process. To ensure accident or crises management is addressed immediately. Clearing of C-mail / Government agencies mail to the proper recipient Front Office Operations To provide management advice for Front Office for escalated issues during the shift. To ensure immediate response to all priority calls during the shift and follow escalation process. To take rounds of front office, lobby area, rest rooms to ensure a high standard of housekeeping & upkeep. To ensure immediate response to all priority calls during the shift and follow escalation process. Security Operations Attending the shift briefing To ensure Security muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in security services. To ensure that the security assignment manager or security in-charge of the facility is being updated on the clients/VIP visits. To ensure that the security related issues are discussed with security assignment manager and also on priority for the shift and ensure there is an action and tracking for the issue closure. To ensure that security staff adheres to GAP norms. To discuss and assist facility manager and security Manager (pan India) on monthly basis on the vendor performance matrix. To ensure the Grooming of the staff To manage the overall key room, clock room and time office operations. To ensure weekly training is imparted and staff grooming standard is maintained. Answering the employees query on phone and mails replying. Ensure to implement all process/ procedures on ground effectively. Housekeeping Operations Attending the shift briefing To ensure Housekeeping muster, deployment and ensure acknowledgment on the register for and penalties/comments for the improvement in housekeeping service To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on the client’s/VIP visits. To ensure that the housekeeping related issues are discussed with housekeeping duty manager and also on priority for the shift and ensure there is an action and tracking for the issue closure. To ensure a facility walk through to check on all rest rooms, breakout area, workstations, meeting rooms, cabins, common areas, development areas for the quality of the housekeeping services. Identification, on time closure and reporting of snags. To discuss and assist facility manager on monthly basis on the vendor performance matrix. Ensure all the Siebel housekeeping calls are closed on priority and within TAT without escalations. Cafeteria Operations To ensure caterers maintain a high standard of hygiene & cleanliness in the services areas. During food run out situation, ensure the matter is escalated to catering lead and coordinate with the catering vendor or any other alternative arrangements. To ensure random food samples test is done by Accenture authorized vendor and results are taken up accordingly. To manage and supervise the quality, quantity and the cost of meal and refreshments being served in the cafeteria. To ensure that the operating hours, menus will be prominently displayed in all prominent places in the cafeteria. To conduct quarterly traffic analysis and ensure that waiting time on the cash counter and food counters and Sodexho counters shall be within tolerable limits. To ensure that the table & chairs are cleaned at all times and the frequency shall be modulated according to the traffic. To ensure that tracking is done on the vendor crockery like spoons, plates etc. to ensure no shortages. Should conduct monthly random Kitchen audit of the vendors. Escalate Facility Manager and then Accenture Lead on escalations. Ensure the hygiene of the cafeteria vendors operating in stalls. Ensure PPE are used by vendor staff while serving, cooking and washing. Answering the employees query on phone and mails replying. General Operations To ensure upkeep of breakout area & reprographic equipment’s at all times and take necessary actions as required. To ensure all such communication is entered in the duty manager log book to inform the next shift person. Proper handing over and taking over to be done. To go for facility, walk around and ensure Walk around map & Guide is followed and maintained. To adhere to Accenture Policies, Processes & procedures and also the statutory documents To adhere to Accenture SLA & KPI as agreed with JLLM. To assist Facility Manager in all such ISO, Internal, External, audits that happen at Accenture and ensure necessary documentation are done. To coordinate with engineering team for any issues that need help. Plan & train TPV staff on Accenture policies and requirements. Daily and monthly updating of OLA in the SMDRS tool. Important and VIP client visits to be coordinated with Events team and should be managed without escalations. Should have complete knowledge & functionality e. Fit tools (VMT, IMT, Site Ops. Site Inspection tool), BGC and work permit tool. Should govern overall pest control, carpet maintenance, Wellness room, Ambulance, Indoor plants, Recreation room and Gym activities. Should conduct all the scheduled meeting and focus meets with projects as per calendar. Should participate and manage half yearly fire drill. All daily, weekly and monthly reports to be shared on time. All the relevant checklist to be governed and maintained as per requirement. Should be able to grab and adopt to all the new implemented initiatives. If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Position Title: Associate Service Manager – WBG/CIIB Department Associate Service Manager - Corporate, Institutional & Investment Banking (CIIB) Location Mumbai Number of Positions 1 Reporting Relationships DVP Position Grade Senior Manager / AVP The Service Solutions function (SeSo), part of the Corporate, Institutional & Investment Banking (CIIB) and the Team is a direct point of contact for Pan India PMS end client’s custody demat account opening & services Managing team of Service Managers. Handling demat / Bank Account Opening, Account maintenance, Term deposit requests, , transaction related queries etc, through client interaction Ensuring delivery of quality service to clients Ensuring customer requests/queries are attended to and resolved within TAT Coordination with stakeholders like Dp ops , Custody team , RM, PMS clients , Channel partners , LCC, BSG, IT , GR team etc. to speed up customer requestsand resolve issues Graduate with minimum 8-14 years of Banking experience Knowledge of banking operations and KYC for Resident Individual and Non individual and Non Resident account opening Should be familiar with Finacle, SIEBEL, BCIF , Ncif applications Ability to work under pressure in a dynamic environment Should have eye for detail & be meticulous Strong communication (Oral and Written) & Networking Skills Job Role

Skill required: Voice - Customer Service Designation: Customer Service New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? The Client Service Manager (CSMJis responsible for managing an assigned set of clients. They own, drive, and manage a number of processes spanning the client lifecycle. They are the primary point of contact for clients , providing exemplary customer service. They are the liaison between the client and internal groups and will drive client issues to resolution. The CSM also supports internal clients, primarily sales and operations, and is responsible for ensuring the sales organization is free from non-sales related client support activities. Client satisfaction, both external and internal, is paramount to the success of the Client Service Manager. Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for? Outstanding customer service and interpersonal skills. Ability to professionally communicate and interact across all levels of internal and external client organizations. Excellent project management and multitasking skills required. Must possess strong computer skills and experienced with the Microsoft Office suite.\ Strong analytical and problem-solving skills required Ability to plan, organize, and execute independently with minimal supervision. Ability to work and adapt in a fast paced and rapidly changing environment. Excellent English written and oral communications skills Relationship building skills Experience with customer support and/or customer relationship management systems (e.g. Sales Force.com, Clarify, Remedy, Siebel, Oracle, etc.) Knowledge and experience with telecom circuit ordering and provisioning desired Roles and Responsibilities: Serve as primary point of contact for pre and post-sales support to internal and external clients for a broad set of account and support related activities Field and own client requests for post initial install (PII) services to existing contracts. Manage these Plls from point of client request to implementation of services. Manage and own coordination of activities with client and IBX operations from opportunity through receipt of signed order, implementation and billing Manage and own resolution of cross-functional issues impeding client s and/or Operations ability to install and implement services Manage projects, research options, set proper expectations, execute thorough planning and effectively deliver solutions within set timeframes Maintain contact with clients to understand evolving service and support requirements and to develop relationships Drive process and policy change on client s behalf Coordinate and manage select client quarterly business reviews Educate and orient clients to organization policies, procedures, and customer portal Support Sales Organization in select presales tasks Show more Show less