598 Siebel Jobs - Page 18

Oracle Global Services Center(Oracle GSC) is a fast-growing Cloud based consulting team focused on our customer s rapid and successful adoption of CX Cloud Solutions. Our flexible and innovative Optimum Shore approach helps our clients implement, maintain, and integrate their Oracle CX Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an optimal team for each client by blending resources from onshore, near shore, and offshore global delivery centers to match the right expertise, to the right solution, for the right cost. To support our rapid growth, we are seeking talented consultants that bring a passion for providing excellent client experience, enabling client success by developing innovative solutions. As an Oracle Senior Cloud Consultant, you will have the opportunity to work within a powerful SaaS/PaaS application platform that transforms the way many Fortune 1000 companies conduct their business, utilizing some of the cutting-edge technologies available. You will work closely with our marquee customers to implement Oracle CX products such as Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation utilizing technologies such as Visual Builder Studio, Visual Builder Cloud Services, and Oracle Integration Cloud to deliver solutions that will drive their long-term success. We are looking for experienced consulting professionals who understand solutions, business processes, and technology designs within the Oracle CX products such as Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation, and technologies such as Visual Builder Studio, Visual Builder Cloud Services, and Oracle Integration Cloud. Individuals should demonstrate ability to solve problems, take initiatives, and learn new products. Work within consulting teams that build market leading CX enterprise solutions using best of breed SaaS & PaaS platforms. You will be working along with our enterprise architects and project managers, to understand customer goals/requirements, expectations, and challenges, analyze situations/data, for configuring or developing business & technical solutions on the Cloud. You will advise project managers & other partners from time to time on implementation aspects of the project. You will be responsible for the overall delivery quality on the project by ensuring team s alignment to standard practices and procedures. Build an understanding of and demonstrate Oracle methodologies, tools, and leading practices. This is an exciting opportunity that will test your consulting, critical thinking, leadership, and technical skills with the ability to remain focused and follow-through on plans. You won t be alone; we will provide the tools, raw data, training, coaching and people resources to help you be successful. Provide consistent high quality & innovative solutions on CX Cloud engagements by interacting with customers and other partners to arrive at optimal solutions. Analyze and understand client goals, challenges & areas of opportunity to align Oracle s CX Cloud applications for building optimal functional & technical solutions based on Industry Best Practices. Develop and deliver high quality presentations and demonstrations, present and articulate product features, and benefits, and configure and test overall Oracle Cloud solutions that delight the clients. Effectively utilize products such as Oracle CX Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation along with technologies not limited to VBCS, VBS, Redwood UI, OIC to deliver world class solutions. Refine customer requirements in detail, document and present to the client for approval. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Identifies and applies creative and innovative approaches to resolving product implementation and integration challenges. Analyze current systems and data to identify new requirements, recognizing the need for systems enhancements or modifications if necessary. Develop unit test scripts and coordinate with the client to perform the User Acceptance Testing of the system enhancements or custom solutions. Lead and direct the following phases of system life cycle: Gather business requirements through business process workshops, Analyze, design, configure and develop solutions for Oracle above noted applications, Process Playbacks, System Integration Testing and User Acceptance Testing, Go-Live preparation and cut-over support, Post-production support. Adhere to all Oracle Cloud security policies, standards, and procedures in the performance of job responsibilities. Mentor junior consultants in delivery of their customization and ensure the solution approach is in-line with the standard methodologies & future product roadmap. Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements. Promote knowledge by sharing lessons learned, innovations or new skills with team members. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Ideal Candidate should have the following qualifications/skills: Bachelor s degree in Engineering or Computer Science (BCA/MCA/BSc Comp) or a technical field from a reputed college/university. Overall, 8+ years of experience relevant to this position. Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle CX Applications, with strong implementation expertise in at least two of the following products is a must. CX Sales B2B Service Cloud Field Service Cloud CPQ Asset Based Service Subscription Management Incentive Compensation Familiarity and exposure to business processes such as Target to Lead, Opportunity to Cash, Request to Resolution. Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customization / extension / integrations on Oracle CX Cloud Projects. Experience developing process flow diagrams, gathering requirements, conducting workshops, design and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Oracle CPQ - Hands on experience in configuring Oracle CPQ Cloud module Pricing, Quotation Configuration, Product Management-Items, BOMs, and System Configuration, Document Engine and Big Machines Language (BML), Utilities Libraries, Validation/Hiding/Constraint rules, Layout editor, Commerce layout, Custom CSS, Designing extensions and interfaces in Oracle CPQ Cloud module. OSC/B2B Cloud - Prior hands-on experience in functional configurations and customization in the following areas - custom objects, groovy scripting, assignment manager, workflows, triggers email alerts, Data Migration, OTBI Analytics etc. Oracle Field Service - Prior hands-on experience in configurations and customization in the following areas - Core Application, Profiles, Permissions, Business Rules, Routing Plans, Work Schedules, Smart Collaboration, Action Management, Mobility and Manage Displays, Reports, Data migration, Inbound/Outbound messages. Experience developing Oracle Field Service forms and plug-ins. Experience developing extensions using Redwood UI, VBCS, VBS, JET Good knowledge in web based front end development using - HTML, JavaScript, and CSS Experience with React and/or other front-end JavaScript frameworks, would be a plus. Strong hands-on experience with design and development of integrations (point to point and Integration Cloud) using various integration patterns. Experience developing integration, conversion, reporting strategies and architecture based on project environment and requirements. Good understanding of Oracle PaaS components, such as XSLT mapper, Adapters, etc. Implementation of AI features, use cases and development of custom accelerators using Oracle Cloud Infrastructure AI platform. Experience using shell commands, GIT, JIRA, ALM, and other similar tools. Experience developing process flow diagrams, gathering requirements, conducting workshops, designing, and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Experience with web services standards and technology including WSDL, SOAP, REST, JSON, XML, XML-Schema, XSL, WS standards/Security etc. Knowledge of Oracle JET Toolkit, JavaScript APIs & Junit would be a big plus. Hands on exposure to DevOps processes Experience with Security Guidelines and Best Practices In addition, successful Candidates will have the following preferred skills/background: Excellent customer facing & interpersonal skills with ability to build rapport with all partners. Prior experience working with US based clients/counterparts. Ability to work independently and manage multiple task assignments. Comfortable in constantly evolving and sometimes ambiguous work situations. Keen attention to detail and complex problem-solving abilities from operational and technical perspective High energy & drive coupled with strong oral and written communication skills, including presentation skills. Excellent problem solving, critical thinking and analytical skills with the ability to exercise good judgment. A Go-getter who focuses on continuous self-improvement and desire to stay abreast of emerging technologies. Prior experience of implementing other CRM solutions (Oracle E-Business CRM, Oracle Siebel, Salesforce.com, Microsoft Dynamics, etc.) Skilled in delivering clear outcome-based targets and measures by working with urgency in getting the job done.

As an Oracle Senior Cloud Manager, you will have the opportunity to work within a powerful SaaS/PaaS application platform that transforms the way many Fortune 1000 companies conduct their business, utilizing some of the cutting-edge technologies available. You will work closely with our marquee customers to implement Oracle CX products such as Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation utilizing technologies such as Visual Builder Studio, Visual Builder Cloud Services, and Oracle Integration Cloud to deliver solutions that will drive their long-term success. We are looking for experienced consulting professionals who understand solutions, business processes, and technology designs within the Oracle CX products such as Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation, and technologies such as Visual Builder Studio, Visual Builder Cloud Services, and Oracle Integration Cloud. Individuals should demonstrate ability to solve problems, take initiatives, and learn new products. Work within consulting teams that build market leading CX enterprise solutions using best of breed SaaS & PaaS platforms. You will be working along with our enterprise architects and project managers, to understand customer goals/requirements, expectations, and challenges, analyze situations/data, for configuring or developing business & technical solutions on the Cloud. You will advise project managers & other partners from time to time on implementation aspects of the project. You will be responsible for the overall delivery quality on the project by ensuring team s alignment to standard practices and procedures. Build an understanding of and demonstrate Oracle methodologies, tools, and leading practices. This is an exciting opportunity that will test your consulting, critical thinking, leadership, and technical skills with the ability to remain focused and follow-through on plans. You won t be alone; we will provide the tools, raw data, training, coaching and people resources to help you be successful. Provide consistent high quality & innovative solutions on CX Cloud engagements by interacting with customers and other partners to arrive at optimal solutions. Analyze and understand client goals, challenges & areas of opportunity to align Oracle s CX Cloud applications for building optimal functional & technical solutions based on Industry Best Practices. Develop and deliver high quality presentations and demonstrations, present and articulate product features, and benefits, and configure and test overall Oracle Cloud solutions that delight the clients. Effectively utilize products such as Oracle CX Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation along with technologies not limited to VBCS, VBS, Redwood UI, OIC to deliver world class solutions. Refine customer requirements in detail, document and present to the client for approval. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Identifies and applies creative and innovative approaches to resolving product implementation and integration challenges. Analyze current systems and data to identify new requirements, recognizing the need for systems enhancements or modifications if necessary. Develop unit test scripts and coordinate with the client to perform the User Acceptance Testing of the system enhancements or custom solutions. Lead and direct the following phases of system life cycle: Gather business requirements through business process workshops, Analyze, design, configure and develop solutions for Oracle above noted applications, Process Playbacks, System Integration Testing and User Acceptance Testing, Go-Live preparation and cut-over support, Post-production support. Adhere to all Oracle Cloud security policies, standards, and procedures in the performance of job responsibilities. Mentor junior consultants in delivery of their customization and ensure the solution approach is in-line with the standard methodologies & future product roadmap. Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements. Promote knowledge by sharing lessons learned, innovations or new skills with team members. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Ideal Candidate should have the following qualifications/skills: Bachelor s degree in Engineering or Computer Science (BCA/MCA/BSc Comp) or a technical field from a reputed college/university. Overall, 10+ years of experience relevant to this position. Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle CX Applications, with strong implementation expertise in at least two of the following products is a must. CX Sales B2B Service Cloud Field Service Cloud CPQ Asset Based Service Subscription Management Incentive Compensation Good understanding and experience implementing business processes such as Target to Lead, Opportunity to Cash, Request to Resolution. Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customization / extension / integrations on Oracle CX Cloud Projects. Experience developing process flow diagrams, gathering requirements, conducting workshops, design and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Oracle CPQ - Hands on experience in configuring Oracle CPQ Cloud module Pricing, Quotation Configuration, Product Management-Items, BOMs, and System Configuration, Document Engine and Big Machines Language (BML), Utilities Libraries, Validation/Hiding/Constraint rules, Layout editor, Commerce layout, Custom CSS, Designing extensions and interfaces in Oracle CPQ Cloud module. Oracle Subscription Management - Hands on experience in configuring Oracle Subscription Management Cloud, items, pricing, billing, subscriptions, payment terms, milestone billing, churn predictions, subscription termination, coverages, warranties, and setting up integrations with related cloud modules. Oracle Incentive Compensation - Hands on experience in configuring Incentive Compensation, Design, build, and configuration of compensation plans, plan components, performance measures, payments, and rate tables to meet business requirements. OSC/B2B Cloud - Prior hands-on experience in functional configurations and customization in the following areas - custom objects, groovy scripting, assignment manager, workflows, triggers email alerts, Data Migration, OTBI Analytics etc. Oracle Field Service - Prior hands-on experience in configurations and customization in the following areas - Core Application, Profiles, Permissions, Business Rules, Routing Plans, Work Schedules, Smart Collaboration, Action Management, Mobility and Manage Displays, Reports, Data migration, Inbound/Outbound messages. Experience developing Oracle Field Service forms and plug-ins. Experience developing extensions using Redwood UI, VBCS, VBS, JET Deep knowledge in web based front end development using - HTML, JavaScript, and CSS Experience with React and/or other front-end JavaScript frameworks, would be a plus. Strong hands-on experience with design and development of integrations (point to point and Integration Cloud) using various integration patterns. Experience developing integration, conversion, reporting strategies and architecture based on project environment and requirements. Good understanding of Oracle PaaS components, such as XSLT mapper, Adapters, etc. Implementation of AI features, use cases and development of custom accelerators using Oracle Cloud Infrastructure AI platform. Experience using shell commands, GIT, JIRA, ALM, and other similar tools. Experience developing process flow diagrams, gathering requirements, conducting workshops, designing, and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Experience with web services standards and technology including WSDL, SOAP, REST, JSON, XML, XML-Schema, XSL, WS standards/Security etc. Knowledge of Oracle JET Toolkit, JavaScript APIs & Junit would be a big plus. Hands on exposure to DevOps processes Experience with Security Guidelines and Best Practices In addition, successful Candidates will have the following preferred skills/background: Excellent customer facing & interpersonal skills with ability to build rapport with all partners. Prior experience working with US based clients/counterparts. Ability to work independently and manage multiple task assignments. Comfortable in constantly evolving and sometimes ambiguous work situations. Keen attention to detail and complex problem-solving abilities from operational and technical perspective High energy & drive coupled with strong oral and written communication skills, including presentation skills. Excellent problem solving, critical thinking and analytical skills with the ability to exercise good judgment. A Go-getter who focuses on continuous self-improvement and desire to stay abreast of emerging technologies. Prior experience of implementing other CRM solutions (Oracle E-Business CRM, Oracle Siebel, Salesforce.com, Microsoft Dynamics, etc.) Skilled in delivering clear outcome-based targets and measures by working with urgency in getting the job done.

Oracle Global Services Center(Oracle GSC) is a fast-growing Cloud based consulting team focused on our customer s rapid and successful adoption of CX Cloud Solutions. Our flexible and innovative Optimum Shore approach helps our clients implement, maintain, and integrate their Oracle CX Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an optimal team for each client by blending resources from onshore, near shore, and offshore global delivery centers to match the right expertise, to the right solution, for the right cost. To support our rapid growth, we are seeking talented consultants that bring a passion for providing excellent client experience, enabling client success by developing innovative solutions. As an Oracle Senior Cloud Manager, you will have the opportunity to work within a powerful SaaS/PaaS application platform that transforms the way many Fortune 1000 companies conduct their business, utilizing some of the cutting-edge technologies available. You will work closely with our marquee customers to implement Oracle CX products such as Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation utilizing technologies such as Visual Builder Studio, Visual Builder Cloud Services, and Oracle Integration Cloud to deliver solutions that will drive their long-term success. We are looking for experienced consulting professionals who understand solutions, business processes, and technology designs within the Oracle CX products such as Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation, and technologies such as Visual Builder Studio, Visual Builder Cloud Services, and Oracle Integration Cloud. Individuals should demonstrate ability to solve problems, take initiatives, and learn new products. Work within consulting teams that build market leading CX enterprise solutions using best of breed SaaS & PaaS platforms. Job Description: You will be working along with our enterprise architects and project managers, to understand customer goals/requirements, expectations, and challenges, analyze situations/data, for configuring or developing business & technical solutions on the Cloud. You will advise project managers & other partners from time to time on implementation aspects of the project. You will be responsible for the overall delivery quality on the project by ensuring team s alignment to standard practices and procedures. Build an understanding of and demonstrate Oracle methodologies, tools, and leading practices. This is an exciting opportunity that will test your consulting, critical thinking, leadership, and technical skills with the ability to remain focused and follow-through on plans. You won t be alone; we will provide the tools, raw data, training, coaching and people resources to help you be successful. Responsibilities: Provide consistent high quality & innovative solutions on CX Cloud engagements by interacting with customers and other partners to arrive at optimal solutions. Analyze and understand client goals, challenges & areas of opportunity to align Oracle s CX Cloud applications for building optimal functional & technical solutions based on Industry Best Practices. Develop and deliver high quality presentations and demonstrations, present and articulate product features, and benefits, and configure and test overall Oracle Cloud solutions that delight the clients. Effectively utilize products such as Oracle CX Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation along with technologies not limited to VBCS, VBS, Redwood UI, OIC to deliver world class solutions. Refine customer requirements in detail, document and present to the client for approval. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Identifies and applies creative and innovative approaches to resolving product implementation and integration challenges. Analyze current systems and data to identify new requirements, recognizing the need for systems enhancements or modifications if necessary. Develop unit test scripts and coordinate with the client to perform the User Acceptance Testing of the system enhancements or custom solutions. Lead and direct the following phases of system life cycle: Gather business requirements through business process workshops, Analyze, design, configure and develop solutions for Oracle above noted applications, Process Playbacks, System Integration Testing and User Acceptance Testing, Go-Live preparation and cut-over support, Post-production support. Adhere to all Oracle Cloud security policies, standards, and procedures in the performance of job responsibilities. Mentor junior consultants in delivery of their customization and ensure the solution approach is in-line with the standard methodologies & future product roadmap. Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements. Promote knowledge by sharing lessons learned, innovations or new skills with team members. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Ideal Candidate should have the following qualifications/skills: Bachelor s degree in Engineering or Computer Science (BCA/MCA/BSc Comp) or a technical field from a reputed college/university. Overall, 12+ years of experience relevant to this position. Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle CX Applications, with strong implementation expertise in at least three of the following products is a must. CX Sales B2B Service Cloud Field Service Cloud CPQ Asset Based Service Subscription Management Incentive Compensation Good understanding and experience implementing business processes such as Target to Lead, Opportunity to Cash, Request to Resolution. Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customization / extension / integrations on Oracle CX Cloud Projects. Experience developing process flow diagrams, gathering requirements, conducting workshops, design and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Oracle CPQ - Hands on experience in configuring Oracle CPQ Cloud module Pricing, Quotation Configuration, Product Management-Items, BOMs, and System Configuration, Document Engine and Big Machines Language (BML), Utilities Libraries, Validation/Hiding/Constraint rules, Layout editor, Commerce layout, Custom CSS, Designing extensions and interfaces in Oracle CPQ Cloud module. Oracle Subscription Management - Hands on experience in configuring Oracle Subscription Management Cloud, items, pricing, billing, subscriptions, payment terms, milestone billing, churn predictions, subscription termination, coverages, warranties, and setting up integrations with related cloud modules. Oracle Incentive Compensation - Hands on experience in configuring Incentive Compensation, Design, build, and configuration of compensation plans, plan components, performance measures, payments, and rate tables to meet business requirements. OSC/B2B Cloud - Prior hands-on experience in functional configurations and customization in the following areas - custom objects, groovy scripting, assignment manager, workflows, triggers email alerts, Data Migration, OTBI Analytics etc. Oracle Field Service - Prior hands-on experience in configurations and customization in the following areas - Core Application, Profiles, Permissions, Business Rules, Routing Plans, Work Schedules, Smart Collaboration, Action Management, Mobility and Manage Displays, Reports, Data migration, Inbound/Outbound messages. Experience developing Oracle Field Service forms and plug-ins. Experience developing extensions using Redwood UI, VBCS, VBS, JET Deep knowledge in web based front end development using - HTML, JavaScript, and CSS Experience with React and/or other front-end JavaScript frameworks, would be a plus. Strong hands-on experience with design and development of integrations (point to point and Integration Cloud) using various integration patterns. Experience developing integration, conversion, reporting strategies and architecture based on project environment and requirements. Good understanding of Oracle PaaS components, such as XSLT mapper, Adapters, etc. Implementation of AI features, use cases and development of custom accelerators using Oracle Cloud Infrastructure AI platform. Experience using shell commands, GIT, JIRA, ALM, and other similar tools. Experience developing process flow diagrams, gathering requirements, conducting workshops, designing, and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Experience with web services standards and technology including WSDL, SOAP, REST, JSON, XML, XML-Schema, XSL, WS standards/Security etc. Knowledge of Oracle JET Toolkit, JavaScript APIs & Junit would be a big plus. Hands on exposure to DevOps processes Experience with Security Guidelines and Best Practices In addition, successful Candidates will have the following preferred skills/background: Excellent customer facing & interpersonal skills with ability to build rapport with all partners. Prior experience working with US based clients/counterparts. Ability to work independently and manage multiple task assignments. Comfortable in constantly evolving and sometimes ambiguous work situations. Keen attention to detail and complex problem-solving abilities from operational and technical perspective High energy & drive coupled with strong oral and written communication skills, including presentation skills. Excellent problem solving, critical thinking and analytical skills with the ability to exercise good judgment. A Go-getter who focuses on continuous self-improvement and desire to stay abreast of emerging technologies. Prior experience of implementing other CRM solutions (Oracle E-Business CRM, Oracle Siebel, Salesforce.com, Microsoft Dynamics, etc.) Skilled in delivering clear outcome-based targets and measures by working with urgency in getting the job done. Life at Oracle: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran s status or any other characteristic protected by law. At Oracle, we don t just value differences we celebrate them! We re committed to creating a workplace where all kinds of people work together. We believe innovation starts with diversity and inclusion. https: / / www.oracle.com / corporate / careers / culture / diversity.html

As a recognized authority and leading contributor within the practice, this senior-level consulting professional has broad understanding of solutions, industry best practices, multiple business processes or technology designs across multiple product/technology families. Works directly with Consulting sales to analyze customer business needs. Exercises judgment and business acumen in selecting methods and techniques to design non-routine and complex business solutions utilizing Oracle products and technology to meet customer needs. Influences customer leadership in acceptance of Oracle solutions and services to facilitate the closing of consulting deals. Contributes to statements of work, work breakdown structures and/or level of effort and staff plans. Presents and demonstrates solutions to customers. Builds and maintains a network and up-to-date specific industry or product knowledge. Responsible for transitioning deal knowledge to implementation team. Leads the domain specific solution design aspects of engagement(s) ensuring high quality and integrated business solutions. Anticipates project risks and suggest risk mitigation to project manager. Resolves complex customer issues by recommending solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products.

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Siebel Tools. Experience: 5-8 Years.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Siebel Configuration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and troubleshooting to ensure that the applications function as intended, contributing to the overall success of the projects you are involved in. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Siebel Configuration.- Strong understanding of application development methodologies.- Experience with database management and SQL.- Familiarity with software testing and debugging techniques.- Ability to work collaboratively in a team environment. Additional Information:- The candidate should have minimum 3 years of experience in Oracle Siebel Configuration.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Greetings from VOIS! We are looking dynamic Performance Test Engineer for Pune location. Experience: 3 to 8 years Notice Period: Early Joiners Location: VOIS, EON IT Kharadi, Pune Working Persona: Hybrid Role Poupores: Deliver testing services within the IT Shared Service center (VISPL) for the domains and / or countries in a Telecommunications environment ensuring platforms, services and components are tested to agreed milestones, cost and quality. Prepare test plans, and test scripts as well as execute Performance tests to the agreed standards, timelines and service levels. Ensure a common approach & standards are followed for testing. Capture lessons learnt and best practise to improve the test methodology and approach. The successful candidate will be able to demonstrate proven experience of delivering Performance software testing solutions onshore and offshore in a multi-national global environment. Key Accountabilities: Responsible for understanding the Telecom technology stack, delivery approach and strategic initiative, in order to define appropriate test strategies and approaches in the Cloud, Siebel, CRM, BRM or Middleware domains. Deliver projects in the testing space and ensure delivery efficiency. Individual filling this role will be required to establish dynamic scripts and scenarios, execute and coordinate performance tests, analyse the results and communicate to stakeholders and multi-vendors. Ensure to follow the defined metrics, practices, process, reports issues and tools to ensure delivery is managed. Implement steps to improve test automation levels. Define best practices and improvement ideas to drive efficiency and continuous improvement. Responsible for developing the NFT test strategy ensuring it is updated and based lined to reflect changes to the project risk profile, schedule, testing processes etc. Work with the application team to resolve any issues that arise out of performance testing. Ensure quality and accuracy of the test deliverables. Devise ways for promoting reusability of Test Assets like Scripts, Input Data Set etc. for non-functional testing across the projects Technical Competency: Demonstrate ability to test custom services using load generating tools (ie Load runner, Jmeter, SOAP UI) across multiple protocols. Experience working in CI/CD environments and cloud-based infrastructures and applications. Demonstrate experience in performance test scripting and executing test scripts. Ability to analyse NFR’s, volumetric Analysis. Should have knowledge of C, java, VB macros, Basic of SQL, shell scripts for customizing scripts and innovative automation process. Understanding of JAVA/JVM architecture, JVM, GC, Class loading, Thread dump, DB (oracle and SQL server) analysis. Knowledge of monitoring, profiling for app stack using APM tools such as HP Diagnostics/ CA Wily/ Dynatrace/ AppDynamics etc and in-depth analysis of server & application metric data. Able to accurately analyse performance test results and highlight issues in both technical and business language. Experience in supporting tool such as fiddler, firebug, HAR, Lighthouse with be added advantage. Show more Show less

Overview Come and join us! About the team: Do you want to advance your career with the world’s first cloud company? Since 1998, Oracle NetSuite has been on a mission to deliver an agile, unified application suite that gives leaders a complete view into their business. Our team is growing, and we’re looking for people like you to help us make a global impact. As the leading cloud business system, NetSuite includes financials, inventory management, HR, professional services automation, commerce, and more. Tens of thousands of customers all over the world trust NetSuite to give their businesses the visibility, agility, and control needed to make data-informed decisions quickly. NetSuite is a place where you can build your career and have fun while doing so! We’re invested in our people, our customers, and the community. As part of Oracle, our benefits are second to none. Joining our passionate team means that you’re ready to take your career to the next level. With priceless learning opportunities, strong support, incredible innovation, and volunteer opportunities, NetSuite is committed to creating a workplace where everyone feels empowered and set up for success. Job Summary: Come and join us! The Consultant position is responsible for the delivery of implementation services for NetSuite customers in a post-sales environment. Working with the rest of the Professional Services department, this position will quickly assess customer needs, develop innovative plans to solve their problems and implement these plans to the customer's satisfaction. Job Responsibilities: Provide implementation services to new and existing customer Document and validate customer’s business requirements and map to NetSuite functionality Configure/customize NetSuite application to meet customer’s business requirements Conduct personalization sessions (on-the-phone and in-person) and document with meeting minute summaries Works on problems of diverse scope where analysis of data requires evaluation of numerous factors Demonstrates good judgement in selecting methods and techniques for acquiring solutions Demonstrated experience in translating customer business requirements into workable business solutions, either as a software solution or a re-engineering initiative Ability to resolve routine issues per defined parameters and procedures, and advance when vital Qualifications: Bachelor’s degree, preferably in Accounting or Management Information Systems 5+ years’ experience in systems applications consulting, either internally via an IT organization, or externally with a consulting firm or software provider Experience with software in a SaaS environment including any experience with Accounting/ERP, CRM and Ecommerce Some consulting experience with QuickBooks, Great Plains, Microsoft Dynamics, Intacct, SalesForce.com, Upshot, ACT, Goldmine, MAS 90, Siebel, Oracle, SAP, PeopleSoft, JD Edwards, NetSuite Ability to effectively implement an ERP, SFA/CRM or Ecommerce Solution Understanding of common industry standard business practices, such as ERP, SFA/CRM, or Ecommerce Customer relationship competence and strong consulting skills Strong written and verbal communication skills Amenable to work on Night shift which is from 6PM IST to 3AM IST Does this sound like you? If so, we hope to meet you! Life at Oracle and Equal Opportunity An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles to perform crucial job functions. That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before. Disclaimer: Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Which includes being a United States Affirmative Action Employer https://www.oracle.com/corporate/careers/diversity-inclusion/ Show more Show less

Overview Come and join us! About the team: Do you want to advance your career with the world’s first cloud company? Since 1998, Oracle NetSuite has been on a mission to deliver an agile, unified application suite that gives leaders a complete view into their business. Our team is growing, and we’re looking for people like you to help us make a global impact. As the leading cloud business system, NetSuite includes financials, inventory management, HR, professional services automation, commerce, and more. Tens of thousands of customers all over the world trust NetSuite to give their businesses the visibility, agility, and control needed to make data-informed decisions quickly. NetSuite is a place where you can build your career and have fun while doing so! We’re invested in our people, our customers, and the community. As part of Oracle, our benefits are second to none. Joining our passionate team means that you’re ready to take your career to the next level. With priceless learning opportunities, strong support, incredible innovation, and volunteer opportunities, NetSuite is committed to creating a workplace where everyone feels empowered and set up for success. Job Summary: Come and join us! The Consultant position is responsible for the delivery of implementation services for NetSuite customers in a post-sales environment. Working with the rest of the Professional Services department, this position will quickly assess customer needs, develop innovative plans to solve their problems and implement these plans to the customer's satisfaction. Job Responsibilities: Provide implementation services to new and existing customer Document and validate customer’s business requirements and map to NetSuite functionality Configure/customize NetSuite application to meet customer’s business requirements Conduct personalization sessions (on-the-phone and in-person) and document with meeting minute summaries Works on problems of diverse scope where analysis of data requires evaluation of numerous factors Demonstrates good judgement in selecting methods and techniques for acquiring solutions Demonstrated experience in translating customer business requirements into workable business solutions, either as a software solution or a re-engineering initiative Ability to resolve routine issues per defined parameters and procedures, and advance when vital Qualifications: Bachelor’s degree, preferably in Accounting or Management Information Systems 5+ years’ experience in systems applications consulting, either internally via an IT organization, or externally with a consulting firm or software provider Experience with software in a SaaS environment including any experience with Accounting/ERP, CRM and Ecommerce Some consulting experience with QuickBooks, Great Plains, Microsoft Dynamics, Intacct, SalesForce.com, Upshot, ACT, Goldmine, MAS 90, Siebel, Oracle, SAP, PeopleSoft, JD Edwards, NetSuite Ability to effectively implement an ERP, SFA/CRM or Ecommerce Solution Understanding of common industry standard business practices, such as ERP, SFA/CRM, or Ecommerce Customer relationship competence and strong consulting skills Strong written and verbal communication skills Amenable to work on Night shift which is from 6PM IST to 3AM IST Does this sound like you? If so, we hope to meet you! Life at Oracle and Equal Opportunity An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles to perform crucial job functions. That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before. Disclaimer: Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Which includes being a United States Affirmative Action Employer https://www.oracle.com/corporate/careers/diversity-inclusion/ Show more Show less

About VOIS In 2009, VOIS started operating in India and now has established global delivery centers in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. About VOIS India VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VOIS has evolved into a global, multi-functional organization, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone Job Description Role purpose: To support L2 Operations for Siebel application. Should support BAU incidents and Service Requests related to Siebel. Implement product changes , LOV configuration , PBI and perform project deployments. Core Competencies, Knowledge And Experience Siebel CRM and Order management. Familiar with Siebel tools Experienced in Telecom domain. SQL, PLSQL, Unix, shell scripting. Good to have: Siebel Admin and Product Admin knowledge Must Have Technical/professional Qualifications Siebel CRM SQL and Unix. Roles And Responsibilities To support L2 Operations for Siebel CRM application. Implement product changes and perform project deployments. Performing root cause analysis for repeating issues. Provide on-call support for P1/P2 issues during weekends/non-business hrs (rotational basis). Key Performance Indicators Following the ITIL INC management process Maintain the SLA & KPI Technical solutioning for operational problems Continuous Improvements. VOIS Equal Opportunity Employer Commitment India VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we’ll be in touch! Show more Show less

🚀 We're Hiring – Siebel Admin (C2H) 📍 Role: Siebel Administrator 📅 Experience: 6 to 10 Years 📍 Location: [Pan india] 👉 Notice period : immediate Joiner 👉 Budget : open budget Must-Have Skills: ✅ Strong knowledge of Siebel Architecture & latest releases ✅ Siebel Installation, Upgrade & Repository Migration ✅ Experience with Siebel Tools & Web Tools ✅ Excellent troubleshooting and communication skills ✅ Team collaboration & problem-solving mindset Nice-to-Have: ☁️ Exposure to Cloud Concepts & Migration 🔧 Familiarity with DevOps & CI/CD practices 📩 Apply Here!:rajesh@reveilletechnologies.com . Show more Show less

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Siebel Enterprise Application Integration (eAI) Good to have skills : Oracle Siebel Configuration Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working on application development tasks and collaborating with team members to ensure project success. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Develop and implement software solutions based on business requirements. - Collaborate with cross-functional teams to ensure project success. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Siebel Enterprise Application Integration (eAI). - Strong understanding of Oracle Siebel Configuration. - Experience in developing and implementing software solutions. - Knowledge of software development lifecycle. - Familiarity with database management systems. Additional Information: - The candidate should have a minimum of 3 years of experience in Oracle Siebel Enterprise Application Integration (eAI). - This position is based at our Gurugram office. - A 15 years full-time education is required. 15 years full time education Show more Show less

Date: May 31, 2025 Location: Mumbai, IN Company: Carestream Health Position Summary: As the Team Lead for BOC US&C you will oversee the daily operations of US&C order management teams, ensuring a smooth workflow. Your primary focus is to consistently meet Key Performance Indicators and Service Level Agreements, ensuring high-quality service for end-users and customers. You will apply industry best practices to maintain high standards and drive excellent customer service. In your role, you will lead the team through effective management techniques, which include hiring, onboarding, training, development, recognition, and coaching. Additionally, you are responsible for initiating automation and optimization projects to improve operational efficiency, ultimately leading to better turnaround times and service quality. Your leadership will play a crucial role in enhancing the team's performance and customer satisfaction. Position Responsibilities: Process management - Maintaining Service Level Agreements (SLAs) Manage the process of order entry ensuring that the team meets or exceed the Perfect Order Fulfillment (POF) goals for the organization. Monitor status of orders basis the priority and ensure completion of the deliveries as per agreed terms with customers. Oversee and ensure adherence to established SLAs for efficient customer service delivery, including Turnaround Time (TAT) requirements. Arrange, as required, same day shipments or any other special shipments with carrier and/or 3rd Party Logistics partner. Obtain required approval as needed. Solve issues with logistics and transportation partners to ensure timely and quality delivery to internal and external customers. Understand activity variability for the warehouse and take appropriate actions to ensure all shipments happen on time. Responsible to measure quality and volume of transactions performed by the team based on SAP data. Credit approvals - Follow matrix to approve credits for returns, damaged shipments, price overrides. Collaborate closely with parts planning team / warehouse / logistics / credit controllers / sales to fulfill customer requirements. Perform quality checks for the calls handled by team members and sample orders processed. Weekly/Monthly review mechanism with stake holders to gage team's performance and discuss issues / process gaps if any. Acts as the primary escalation contact for the team resolving issues with a sense of urgency to mitigate potential risks, with a discerning ability to escalate issues to the appropriate managerial level. Team / people management - Responsible for annual goals setting for the US&C Parts, Analog, Export and Digital order entry team, mandatory performances reviews, annual evaluation and career path development Responsible for coaching team members against findings based on quality and personal feedback. Identifies areas of concerns and opportunities for performance improvements for the team members Understand the business needs and drive the team to present meaningful and accurate reports and dashboards. Extract, control and analyze data. Recognize trends and form conclusions. Format and present data graphically in charts / tables. Interpret and report on operational performance to management. Conduct regular 1:1’s with the team members, evaluating their performance and addressing criticalities. Provide timely responses to requests from the management team and other support functions. Able to organize and present data relevant to area of responsibility and group performance. Ensure proper organization of the working hours as well as presence of the Team Members at the office. Automation initiatives - Spearhead automation and optimization projects to enhance operational efficiency within the customer service function, ultimately improving TAT / quality. Actively engage as functional lead in Global / regional transformation projects / initiatives for BOT / EDI implementation & actively support in defining requirements, testing, roll-out support, and training for new users. Required Skills & Education: Education : Bachelor’s degree in commerce or a college degree with 3-4 years of equivalent work experience in a related field is required. Knowledge of Import/Export compliance rules and regulations is a plus. Certification in Project Mgt, Operations Mgt, Analytics, ISO, Lean, Quality or Six Sigma is added advantage. Experience : Over 6 years of experience leading teams responsible for order management, order fulfillment, or similar operations. Proven track record in managing and supervising team members effectively. Working knowledge of any ERP system (SAP / Oracle / SIEBEL/Salesforce) Schedule : Shift window 5:30pm – 5:30 am IST Skills: Proficient in collaborating with diverse teams and stakeholders. Possesses strong analytical skills. Ability to engage with individuals at all organizational levels. Adept at resolving workplace conflicts. Skilled in making data-driven decisions and managing workload fluctuations effectively. Diligent, detail-oriented, and committed to identifying root causes. Maintains high ethical standards and is trusted to prioritize employee well-being while encouraging a collaborative work environment Desired Skills: Work Environment: Physical Requirements:

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. Job Overview: As a Senior Technical Writer, you will be responsible for working independently on information development projects. You will collaborate with cross-functional teams to produce high-quality content and contribute to larger team on projects as needed. Required Skills: 6+ years of experience in writing about enterprise software, ERP systems, or similar applications Working knowledge of any CRM application like Salesforce.com, Siebel, PeopleSoft, or Oracle Demonstrate track record in delivering innovative and high-quality documentation and working based on broad objectives and with minimal handholding Ability to collaborate with subject matter experts to research software products, understand requirements, determine functionality and design features, and communicate effectively to the user Skilled in core information development processes: content planning, content creation, content review Excellent communication skills and impeccable attention to detail Strong writing and editing skills. Strong technical skills, with the ability and enthusiasm to quickly learn how the system works. Skilled in time management, able to meet tight deadlines with multiple deliverables Knowledge of core technical communication concepts, topic-based authoring, minimalism and task-oriented design Senior-level experience with structured authoring and developing modular content for single-sourcing and reuse. Experience using various style guides, such as the Microsoft Manual of Style Experience in writing content using authoring tools such as Arbortext Editor Exposure to SaaS/Cloud-based business applications Job Responsibilities: Produce high-quality documentation that is appropriate for its intended audience. Work with internal teams and cross-functional teams on documentation requirements. Keep up with the rapid changes in products and constantly strive to improve the documentation. Ability to quickly grasp complex technical concepts and make them easily understandable Analyse existing and potential content, focusing on reuse and sing-sourcing opportunities Responsible for working independently on projects Develop release notes, user guides, and administrator guides for all product lines, with cohesive content and great formatting visuals. Write clear, concise, and complete step-by- step procedures for technical products and solutions Create architecture, flow, and process diagrams to increase the visual/graphical content to complement/substitute textual content where applicable Write the content in the authoring tools like Arbor text Editor as per the existing style guides and procedures Guide and work with other technical writers in the team for scoping, assigning and managing tasks to ensure their timely completion Provide technical, structural, and infrastructural strategy for the team Meet all deadlines, while maintaining high quality and standard of the deliverable. Nice-to- have Skills/Experience: Working knowledge of Arbor text Editor Exposure to Agile development methodologies Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here." Show more Show less

Oracle Siebel CRM team is looking for a top product management professional to join our Siebel Platform team. As the Product Owner, you will lead the design, development, and continuous improvement of our platform infrastructure, focusing on scalability, reliability, and performance. Your comprehensive knowledge of the system architecture and DevOps practices will be crucial in building robust and efficient platform solutions. Qualifications: Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Advanced degree or relevant certifications (e.g., Certified Scrum Product Owner, AWS Certified Solutions Architect) are preferred. Experience: Minimum of 5 years of experience as a Product Owner, with a focus on platform or DevOps environments. 10+ year of overall experience. Proven track record of delivering platform solutions that prioritize scalability, resilience, and high availability. Hands-on experience designing microservices architectures and implementing DevOps pipelines. Proficiency in cloud platforms (e.g., AWS, Azure, GCP) and their ecosystem services. Strong background in software architecture, including containerization, orchestration, and service mesh implementation. Past experience of working on Siebel platform would be a plus. Technical Skills: In-depth knowledge of system design patterns, including fault tolerance, scalability, and load distribution. Expertise in container technologies (Docker, Kubernetes) and orchestration tools. Strong command of CI/CD tools and practices, including automated testing and rollback strategies. Experience with infrastructure automation using Terraform, Ansible, or similar. Proficiency with monitoring and observability stacks (e.g., Prometheus, Grafana, ELK stack). Familiarity with API management and secure API gateway implementation. Knowledge of version control (Git), branching strategies, and automated build pipelines. Basic scripting skills (Python, Bash) for automating repetitive tasks. Soft Skills: Excellent communication and leadership abilities, with the capability to bridge technical and non-technical stakeholders. Strong analytical mindset to solve complex system issues and optimize performance. Proactive attitude towards problem identification and resolution. Ability to manage competing priorities in a dynamic, fast-paced environment. 1. Product Vision and Strategy: Develop and clearly communicate the product vision, strategy, and roadmap for platform solutions, focusing on system scalability, resilience, and high availability. Translate high-level business requirements into detailed technical requirements, specifically related to cloud infrastructure, microservices architecture, and container orchestration. Identify opportunities for innovation in platform development and DevOps automation. 2. System Design and Architecture Leadership: Lead the architectural design and implementation of highly available and scalable platform solutions. Collaborate with the DevOps and development teams to define the system architecture, focusing on: Microservices Architecture: Designing modular, loosely coupled services with API-driven communication. Event-Driven Architecture: Implementing real-time data streaming and message brokering (e.g., Kafka, RabbitMQ). Cloud-Native Design: Leveraging managed services and container orchestration (e.g., Kubernetes, Docker) for scalability. Database Architecture: Ensuring data consistency, redundancy, and performance in both SQL and NoSQL environments. API Gateway and Service Mesh: Managing internal and external API interactions, routing, and security. Monitoring and Observability: Integrating metrics, tracing, and log aggregation for end-to-end system visibility. 3. Backlog Management: Prioritize and manage the product backlog with a strong emphasis on infrastructure improvements, system design, and automation. Write detailed user stories that encompass platform-specific features such as automated scaling, disaster recovery mechanisms, and real-time performance monitoring. Define acceptance criteria that validate the robustness of system architecture, including load balancing, fault tolerance, and multi-region support. Facilitate backlog refinement with the engineering team, focusing on the technical feasibility of complex platform enhancements. 4. Team Collaboration and Communication: Act as the primary liaison between engineering teams and stakeholders, facilitating technical discussions related to system design choices and platform capabilities. Provide clear technical documentation and guidance on platform standards, system components, and integration points. Facilitate technical decision-making through data-driven analysis and proof-of-concept evaluations. 5. Stakeholder Engagement: Engage with internal users to gather feedback on platform performance and stability. Prepare reports and presentations that highlight platform metrics, system uptime, and areas of improvement.

Why Oracle NetSuite One word - transformation. Do you want to advance your career with the world s first cloud companySince 1998, Oracle NetSuite has been on a mission to deliver an agile, unified application suite that gives leaders a complete view into their business. Our team is growing, and we re looking for people like you to help us make a global impact. As the leading cloud business system, NetSuite includes financials, inventory management, HR, professional services automation, commerce, and more. Tens of thousands of customers all over the world trust NetSuite to give their businesses the visibility, agility, and control needed to make data-informed decisions quickly. NetSuite is a place where you can build your career and have fun while doing so! We re invested in our people, our customers, and the community. As part of Oracle, our benefits are second to none. Joining our passionate team means that you re ready to take your career to the next level. With priceless learning opportunities, strong support, incredible innovation, and volunteer opportunities, NetSuite is committed to creating a workplace where everyone feels empowered and set up for success. Responsibilities include: Responsible for leading all phases of the Oracle NetSuite Account Reconciliation implementation including business alignment workshops, crafting and configuring the system as per leading practices and working with customers in creating a positive experience. Provide Oracle NetSuite consulting expertise by applying previous experience in the Financial Planning and Analysis functions and technology solutions. Act as encouraging leader and advisor to customers to embed leading and standard methodologies in business processes to drive high level of customer happiness. Preferred Skills/Qualifications include: At least 8 - 10 years of experience in OBIEE/Hyperion/Oracle Analytics Cloud, Data Warehouse, and SQL experience ideally with integration to/from Oracle NetSuite Application Solid grasp of Oracle Database, Data Modelling, Oracle SQL Developer, Data Warehouse concepts, sophisticated analytics concepts, and implementation. Experience implementing and applying Big Data and visualization techniques, tools, and technologies (Spark, Kafka, Tableau, etc.) Experience querying databases and using statistical computer languages: R, Python, SLQ, etc. Experience with following Oracle solutions is greatly desired: Autonomous Data Warehouse (ADW), Oracle Analytics Cloud (OAC), NetSuite SuiteAnalytics Connect, Oracle Fusion Analytics Warehouse (FAW), JDBC/ODBC, ADO.net Able to perform sophisticated problem solving and to work closely with NetSuite Support and Product Management Experience with one or more of the following business applications: NetSuite, SAP, Siebel, Oracle, QuickBooks, Great Plains, Salesforce.com, MAS 90, PeopleSoft, JD Edwards Experience in data design, data modeling, data mapping, data interrogation, data quality, and master data management is desired Good interpersonal and communication skills Experience architecting and provisioning/configuring cloud-based data warehouse and/or database solutions is desired Travel At Oracle, we don t just value differences we celebrate them. We re committed to crafting a workplace where all kinds of people work together. We believe innovation starts with diversity and inclusion. https: / / www.oracle.com / corporate / careers / culture / diversity.html Responsibilities include: Responsible for leading all phases of the Oracle NetSuite Account Reconciliation implementation including business alignment workshops, designing and configuring the system as per leading practices and working with customers in creating a positive experience. Provide Oracle NetSuite consulting expertise by using previous experience in the Financial Planning and Analysis functions and technology solutions. Act as inspiring leader and advisor to customers to embed leading and standard methodologies in business processes to drive high level of customer satisfaction.

In this role, you will serve as the technical authority on Oracles OSM platform, providing expertise throughout the implementation lifecycle and ensuring optimal system performance and alignment with business requirements. Responsibilities Design, develop, and implement Oracle OSM solutions according to business requirements Create and modify OSM Order and Process models using OSM Studio or Design Studio Develop automation solutions using OSM cartridges, XQuery, XSLT, and Java Implement OSM data structures, composite cartridges, and process orchestrations Configure OSM order lifecycle policies, decomposition rules, and fallout management processes Integrate OSM with other systems such as Siebel, Oracle Communications Billing and Revenue Management, and service activation systems Create and maintain comprehensive technical documentation Troubleshoot and resolve complex OSM-related issues Perform code reviews and ensure adherence to best practices and coding standards Participate in the full software development lifecycle, including requirement analysis, design, implementation, testing, and deployment Mentor junior developers on OSM development practices Rich exposure to Oracle RODOD RSDOD architecture ,OSM reference cartridge implementation integration with other BSS/OSS applications. Knowledgeable in the latest eTOM-based models and processes for the Telco industry. Required Qualifications Bachelors degree in Computer Science, Information Technology, or related field 8+ years of experience in Oracle OSM development Strong knowledge of OSM architecture, cartridge development, and order management concepts Proficiency in XQuery, XSLT, XML, Java, and SQL Experience with Oracle WebLogic Server administration Familiarity with SOA principles and integration patterns Strong understanding of telecommunications order management processes Experience with version control systems (Git, SVN) Excellent problem-solving skills and attention to detail Strong communication and collaboration abilities Preferred Qualifications Oracle OSM certification Experience with Oracle Communications product suite (ASAP, UIM, BRM) for Integration Knowledge of telecommunications industry standards (TMF, ETOM) Experience with Agile/Scrum methodologies Experience with CI/CD pipelines and DevOps practices Knowledge of cloud deployment models for OSM

Roles Responsibility Should have a sound understanding of Customer Management, Siebel Order Management, Pricing Product Modeling in Telco Industry. Should have excellent Technical knowledge on ABO processes, Signals, Variable Maps, DVM, RSTT, Constraints, Eligibility Compatibility, Attribute Adjustments, Volume Tier Discounts, Contracts, Entitlements, Customizable Products, Promotions Promotion Groups Should have good knowledge on other Siebel modules such as Trouble Tickets, Marketing Management, Lead Management, Field Service Management etc. Demonstrate excellent issue analysis and troubleshooting skill Adhere to Siebel configuration best practices all times during SDLC Drive workshop - Requirements, Configuration, Product Walkthrough Should participate in Solution Governance, Architecture, Designing Estimating large scale CRM solution in Siebel in Telco space. Should be comfortable in participating in proposal preparation for prospective customers. Create functional and Technical Design Documents for critical areas of the Project. Review Functional Design Documents (FDDs),Technical Design Documents, Code prepared by consultants Should have rich exposure in Oracle RODOD architecture integration with other BSS/OSS Applications. Should have a sound knowledge in latest eTOM based models and processes for Telco Industry. Team participation and communication Demonstrate excellent verbal written communication skill. Able to communicate effectively with higher management in customer locations. Comfortable in conducting workshops at Customer locations. Guide consultants working in different functional and Technical areas. Work efficiently within one or more virtual teams along with Application Engineers, QA engineers, Project Managers and other members of the organization. Consult with customers on implementation and maintenance of customized Siebel implementations. Attend and participate in team meetings Participate in design workshops with customers either on-site or by phone and desktop sharing. Conduct custom product support training for customers as required.Qualification Minimum 8-10 years of c ore Siebel experience Should have worked as a Solution Architect in a minimum of 3 large Projects in Telco Industry. Should have worked as a Siebel SME in minimum 5 projects in design development involving Customer Management, Order Management, Pricing Product Modeling in Telco Industry. Knowledge of Agile, Water Fall Iterative project methodology Knowledge of Telecom industry is a must. Previous Consulting Experience Required Technically should be well versed in Configuration, Scripting, Workflows , EAI and EIM in Siebel. Knowledge of Open UI framework is preferable Knowledge of either UCM or Loyalty module will be an added advantage Must be willing to travel . Design, develop, and implement Oracle OSM solutions according to business requirements . Create and modify OSM Order and Process models using OSM Studio or Design Studio . Develop automation solutions using OSM cartridges, XQuery, XSLT, and Java Career Level - IC5 Analyzes business needs to help ensure Oracle solution meets the customer s objectives by combining industry best practices, product knowledge, and business acumen. As a position of technical/professional influence, this individual frequently operates at the leading edge of technology. Recommends and justifies enhancements to Oracle products to meet very complex customer needs. Exercises creativity and independent judgment in developing methods, techniques, and evaluation criteria to deliver functional and technical expertise on a wide range of business and technology solutions. Leads experienced consulting teams on challenging projects; works on significant and unique issues. As a thought leader and trusted advisor, effectively influences difficult decisions at the leadership-level of customer organizations. Enables business development efforts by providing subject matter expertise. Resolves very complex customer escalations. Drives customer process direction and decisions by providing domain leadership within relevant industries on end-to-end enterprise solutions. Creates new solution sets based on assessment of industry needs, market demands and knowledge of competitive product offerings. Roles Responsibility Should have a sound understanding of Customer Management, Siebel Order Management, Pricing Product Modeling in Telco Industry. Should have excellent Technical knowledge on ABO processes, Signals, Variable Maps, DVM, RSTT, Constraints, Eligibility Compatibility, Attribute Adjustments, Volume Tier Discounts, Contracts, Entitlements, Customizable Products, Promotions Promotion Groups Should have good knowledge on other Siebel modules such as Trouble Tickets, Marketing Management, Lead Management, Field Service Management etc. Demonstrate excellent issue analysis and troubleshooting skill Adhere to Siebel configuration best practices all times during SDLC Drive workshop - Requirements, Configuration, Product Walkthrough Should participate in Solution Governance, Architecture, Designing Estimating large scale CRM solution in Siebel in Telco space. Should be comfortable in participating in proposal preparation for prospective customers. Create functional and Technical Design Documents for critical areas of the Project. Review Functional Design Documents (FDDs),Technical Design Documents, Code prepared by consultants Should have rich exposure in Oracle RODOD architecture integration with other BSS/OSS Applications. Should have a sound knowledge in latest eTOM based models and processes for Telco Industry. Team participation and communication Demonstrate excellent verbal written communication skill. Able to communicate effectively with higher management in customer locations. Comfortable in conducting workshops at Customer locations. Guide consultants working in different functional and Technical areas. Work efficiently within one or more virtual teams along with Application Engineers, QA engineers, Project Managers and other members of the organization. Consult with customers on implementation and maintenance of customized Siebel implementations. Attend and participate in team meetings Participate in design workshops with customers either on-site or by phone and desktop sharing. Conduct custom product support training for customers as required.Qualification Minimum 8-10 years of c ore Siebel experience Should have worked as a Solution Architect in a minimum of 3 large Projects in Telco Industry. Should have worked as a Siebel SME in minimum 5 projects in design development involving Customer Management, Order Management, Pricing Product Modeling in Telco Industry. Knowledge of Agile, Water Fall Iterative project methodology Knowledge of Telecom industry is a must. Previous Consulting Experience Required Technically should be well versed in Configuration, Scripting, Workflows , EAI and EIM in Siebel. Knowledge of Open UI framework is preferable Knowledge of either UCM or Loyalty module will be an added advantage Must be willing to travel . Design, develop, and implement Oracle OSM solutions according to business requirements . Create and modify OSM Order and Process models using OSM Studio or Design Studio . Develop automation solutions using OSM cartridges, XQuery, XSLT, and Java

CX Industry Solutions group envisions providing a unified CX suite for industries built around common platform and framework. We, Siebel team developing industry leading software for decades and enabling customers realize their potential through innovation and digital transformation. If you love technology and want to solve problems by using latest technologies in the cloud-native and automation domains. We have an exciting opportunity for you as a top DevOps professional in our cloud journey. In this role you will be accountable for engineering solutions and deployment strategies for Siebel on cloud. You will be integral part of Siebel Cloud Manager development team. You are expected to code using Python and on a day-to-day basis, you will be working with cloud-native technologies such as Kubernetes, Containerization, Helm, Observability, Telemetry, GitOps, PaaS, Terraform, and Cloud infrastructure to build highly scalable and well-rounded cloud native product life cycle management solution. You are expected to use standard reference architectures to arrive at pipelines for cloud infrastructure, continuous integrations and continuous delivery/deployment. You will be engaged with a highly collaborative development team to build effective DevOps solutions in cloud. As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems. Provide technical leadership to other software developers. Specify, design and implement modest changes to existing software architecture to meet changing needs. Qualification Possess B.E/ B.Tech/ M.E/ M.Tech degree in computer science or relevant experience. Possess 4-10 years of Software Industry experience required. Possess 2-5 years of DevOps/Cloud experience required. Self-motivated with the ability to work well both in groups and independently. Attention to details strong analytical and engineering skills. Proven ability to collaborate successfully across cross-functional teams. Possess excellent written and oral communication skills. Special Skills Experience on any public cloud like OCI, GCP, AWS or Azure Hands-on experience in setting up pipelines using terraforms, Ansible or any competent frameworks. Hands-on with Docker, Kubernetes and Helm. Comfortable working in a Kubernetes environment on a day-to-day basis, for building pipelines and deploying, managing applications. Experience on working with service mesh, rolling updates, GitOps using Flux cd or Argo cd is a plus. Hands on experience with monitoring, log management tools such as ELK/ EFK stack or Splunk or OpenSearch stack. Well versed in python programming. Strong understanding of Linux/Unix commands SQL and RDBMS knowledge desired REST Web Services knowledge is desired. Agile/SCRUM process development methodology knowledge/experience is a plus

Armed and fueled by their personal agency, bias towards action, and passion for helping their teams to operate with ever greater efficiency and transparency, our Program Managers plot clear paths through complex situations to advance cross-organizational programs and initiatives. We are driven to ensuring customer success through the delivery of quality products and services, and help our organization navigate the balance of strategic business objectives and delivery and compliance requirements that requires. We are seeking a proactive and detail-oriented Program Manager to join our team. This role involves partnering closely with and across scrum teams to ensure timely delivery and manage risks, as well as being the voice of our teams in broader organization initiatives. Work is non-routine and flexibility and creativity are highly valued. This is an excellent opportunity for someone looking to build a career in program or project management. What We Offer: Non-routine work coordinating large-scale program delivery across self-motivated teams. Opportunity to grow your skills and experience under active program mentorship in our collaborative work culture. Key Responsibilities: Coordinate the delivery of multiple projects or releases, including tracking timelines, deliverable progress, dependencies, and risks. Organize and facilitate team and stakeholder reviews, ensuring transparent and accurate communication of program status, risks, and needs. Maintain project documentation, dashboards, and status reports. Support release management activities, including environment coordination and deployment tracking. Ensure compliance with internal processes and reporting requirements. Assess the impact of risks, dependencies, and plan changes, leading mitigation planning where possible and escalating impacts as needed. Work with senior program managers and technical teams to streamline processes and improve organization efficiency. Requirements: Bachelor s degree in Engineering, Computer Science, Business, or related field. 3 or more years of experience in project/program coordination or similar roles. Understanding of agile/scrum project management methodologies. Strong critical thinking and problem-solving skills with the ability to anticipate challenges and proactively address them. Demonstrated success in adapting to new situations and a commitment to continuous learning. Strong interpersonal and communication skills with demonstrated ability to lead without direct authority. Proficiency in MS Office (Excel, PowerPoint, Outlook) and project management tools (JIRA, Confluence, etc.). Preferred Qualifications: Certification in project management (e.g. PMP, CAPM, PPM). Certification in agile software development methodology (e.g. PMI-ACP, CSM/CSPO, SAFe POPM) Exposure to enterprise applications (e.g., Siebel, Oracle tools) or release management processes. Experience with managing process criteria, metrics / measurements and analytics reports. Experience with process improvement mechanisms, auditing, and assessment skills.

Why NetSuite? One word — transformation . At NetSuite, we believe the cloud is here to stay and so do our 20,000+ customers. We believe businesses should not be bogged down by the overhead of bulky data centers and expensive personnel to run it all. Businesses need to be lean, efficient, and agile. NetSuite is literally transforming business around the globe by providing a cloud-based, unified system that delivers unprecedented capabilities to drive business forward. Founded in 1998 as THE cloud ERP pioneer, today NetSuite has transformed the business operations of our customers without the high costs and inefficiency of on-premise systems. Transform your career at NetSuite At NetSuite we work hard, and we work smart. We hire fierce competitors. We hire individuals that are fearless trail blazers. NetSuite employees take the hill, we prefer action over inaction, we are tireless in our mission and we pause only to celebrate our success. And we DO celebrate, because if you don’t have fun along the way, then what’s the point? NetSuite is transforming how its customers do business. Summary: The Shared Services Group within Oracle NetSuite Professional Services is chartered to assist and guide our customers by developing analytic reporting strategies and solutions, creating implementation roadmaps, performing assessments, and full-life cycle implementations of analytics solutions. We are looking for an experienced consultant/developer with significant hands-on experience working with NetSuite SuiteAnalytics Connect, integration, ETL and data warehouse solutions to assist Oracle NetSuite’s clients with their data warehouse implementation. Knowledge of related solutions such as Oracle Analytics Cloud (OAC) and NetSuite SuiteAnalytics Connect, and Autonomous Data Warehouse (ADW) and Oracle Fusion Analytics Warehouse (FAW) desired. Key Responsibilities: Consultatively gathering customer requirements and collaborate with the customer to define the business challenge the customer is attempting to better understand with data Taking the defined business objective, leveraging the understanding of the data model and producing analytics to provide actionable insights Identify new data and product patterns through data mining and communicate those complex concepts and the results of the analyses in a clear and effective manner through creative visualization directly to company executives Extend the data warehouse by incorporating data from 3 rd party datasets/applications Build data pipelines from multiple data sources by performing necessary ETL tasks including processing, cleansing, and verifying the integrity of data used for analysis Lead project delivery as a technical expert when implementing solutions. Develop solutions that follow product development guidelines and are in-line with established design standards and approved architectures. Transfer product knowledge to customers to reinforce training and ensure adoption. Resolve or escalate client issues as appropriate to support and engineering teams. Develop and maintain up-to-date knowledge of Oracle and NetSuite analytics, data integration products and service offerings. Work collaboratively with the NetSuite Product Team to influence design, product features and roadmap. Attend internal meetings and collaborate by sharing knowledge and best practices within the practice including mentoring sessions for junior resources, and other strategic initiatives. Support pre-sales efforts and drive technology adoption by positioning Oracle NetSuite Consulting services. Preferred Qualifications/Skills include: At least 8 - 10 years of experience in OBIEE/Hyperion/Oracle Analytics Cloud, Data Warehouse, and SQL experience ideally with integration to/from Oracle NetSuite Application Solid understanding of Oracle Database, Data Modelling, Oracle SQL Developer, Data Warehouse concepts, advanced analytics concepts, and implementation. Experience implementing and utilizing Big Data and visualization techniques, tools, and technologies (Spark, Kafka, Tableau, etc.) Experience querying databases and using statistical computer languages: R, Python, SLQ, etc. Experience with following Oracle solutions is greatly desired: Autonomous Data Warehouse (ADW), Oracle Analytics Cloud (OAC), NetSuite SuiteAnalytics Connect, Oracle Fusion Analytics Warehouse (FAW), JDBC/ODBC, ADO.net Able to perform complex problem solving and to work collaboratively with NetSuite Support and Product Management Experience with one or more of the following business applications: NetSuite, SAP, Siebel, Oracle, QuickBooks, Great Plains, Salesforce.com, MAS 90, PeopleSoft, JD Edwards Experience in data design, data modeling, data mapping, data interrogation, data quality, and master data management is desired Strong interpersonal and communication skills Experience architecting and provisioning/configuring cloud-based data warehouse and/or database solutions is desired Travel Modest to moderate, as appropriate. NetSuite is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment, as NetSuite does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by Federal, state, or local law. Key Responsibilities: Consultatively gathering customer requirements and collaborate with the customer to define the business challenge the customer is attempting to better understand with data Taking the defined business objective, leveraging the understanding of the data model and producing analytics to provide actionable insights Identify new data and product patterns through data mining and communicate those complex concepts and the results of the analyses in a clear and effective manner through creative visualization directly to company executives Extend the data warehouse by incorporating data from 3 rd party datasets/applications Build data pipelines from multiple data sources by performing necessary ETL tasks including processing, cleansing, and verifying the integrity of data used for analysis Lead project delivery as a technical expert when implementing solutions. Develop solutions that follow product development guidelines and are in-line with established design standards and approved architectures. Transfer product knowledge to customers to reinforce training and ensure adoption. Resolve or escalate client issues as appropriate to support and engineering teams. Develop and maintain up-to-date knowledge of Oracle and NetSuite analytics, data integration products and service offerings. Work collaboratively with the NetSuite Product Team to influence design, product features and roadmap. Attend internal meetings and collaborate by sharing knowledge and best practices within the practice including mentoring sessions for junior resources, and other strategic initiatives. Support pre-sales efforts and drive technology adoption by positioning Oracle NetSuite Consulting services.

Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do The HR Service Delivery Analyst will provide the knowledge, expertise and guidance to manage the process and people efficiently. To ensure 100% accuracy in all the resolutions provided by the helpdesk. The Analyst is expected to answer all process related queries raised by Customer service Associate and the end user. Job Responsibilities / AuthoritiesManage and Inspire Team ResultsManage schedule adherence (For Self and Team) (Call boards, CUIC reports and Phone)Partner with Supervisor to provide Performance/Quality related counseling and coaching when appropriate to ensure Zero Escalations / ErrorsPerform RCA on service issues / complaintsAssist in handling customer calls when calls are in queue.Identify training needs for team and individuals through monitoring, escalations and desk reviews.Work with Supervisors to develop specific job aides as needs arise.Provide floor SupportReport results to managementMaintain BE related documents for the teamManage escalation callsWill need to be working on calls/emails as and when neededRecognize and reward positive behavior, results, etc.Motivate and inspire continuous improvementsRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions.Unique Knowledge & Skill RequirementHands-on experience with Ticket tracking tools like SNOW, SIEBEL, WQM, ASKHRHands on knowledge in CISCO telephony managementHands on knowledge on ERP like SAP, Oracle, Peoplesoft or Success factorsWorking knowledge of payroll systems (e.g. Oracle, Kronos)Comfortable with Microsoft Office tools (Word, Excel, PowerPoint, outlook)Sound knowledge of US & UK Labor legislation LawsKnowledge of Applicant Tracking Systems like ATAS/Red Carpet/Taleo/WorkdayExcellent verbal and written communication skillsTyping speed 50 words per minute What are we looking for NAEducational ProfileAny graduate from Govt. recognized universitiesExperience ProfileHR domain experience is essential, with strong knowledge of HR processes, policies, and core functionsPrior international BPO work experience preferredPersonal AttributesStrong Customer Service and communication skills (both written & verbal). Ability to work in a fast paced, confidential, time sensitive environment and have excellent organizational and follow up skills. Prior call center experience a plusTechnically sound with the ability to navigate multiple systems to research, track and resolve issues. Ability to troubleshoot technologies available to users. Possess strong problem solving, conflict resolution and decision-making skills. High sense of urgency required. Ability to handle difficult situations with professionalism and sensitivity.Flexible to work night/rotational shifts and weekends.Ability to speak English fluently.Working Hours24 x 7 Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Oracle Siebel Enterprise Application Integration (eAI) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will perform maintenance, enhancements, and/or development work. Your typical day will involve analyzing client requirements, designing and implementing software solutions, writing code, and conducting testing to ensure the quality and functionality of the applications. Roles & Responsibilities:- Experience in Siebel EAI integrations using Webservices, VBC, JMS- Oracle Siebel Configuration, Scripting and Workflow- Siebel Order Management - Siebel Workspace Knowledge- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Collaborate with cross-functional teams to gather and analyze client requirements.- Design and develop software solutions using Oracle Siebel Enterprise Application Integration (eAI).- Write efficient and high-quality code to implement the required functionality.- Perform unit testing and debugging to ensure the quality and reliability of the software.- Participate in code reviews and provide constructive feedback to improve code quality.- Contribute to the maintenance and enhancement of existing applications.- Stay updated with the latest technologies and industry trends to continuously improve skills and knowledge. Professional & Technical Skills: - 5+ years of experience in Siebel EAI integration using Web Services, VBC, JMS, Data Maps, Rest Services- Should have knowledge in Siebel Asset based Ordering- Oracle Siebel Configuration, Scripting and Workflow- Oracle Siebel Open UI- Knowledge in Siebel Workspace.- Must To Have Skills: Proficiency in Oracle Siebel Enterprise Application Integration (eAI).- Strong understanding of software development principles and methodologies.- Experience in analyzing client requirements and designing software solutions.- Proficient in writing efficient and high-quality code.- Knowledge of software testing and debugging techniques.- Familiarity with version control systems and code repositories.- Good To Have Skills: Experience with Oracle Siebel CRM.- Experience with web services and API integration.- Knowledge of database concepts and SQL.- Understanding of software development lifecycle (SDLC) processes.- Ability to work effectively in a team environment.- Excellent problem-solving and analytical skills.- Proven problem-solving abilities and affinity to take on complex challenges - Professional with ability to properly handle internal and external confidential data- Ability to handle multiple modules/tasks, prioritize and meet deadlines- Excellent communication and interpersonal skills Good to have skills:- Row Set Transformation Toolkit- Agile working experience Additional Information:- The candidate should have a minimum of 5-8 years of experience in Oracle Siebel Enterprise Application Integration (eAI).- This position is based at our Bengaluru office.- A 15 years full-time education i Qualification 15 years full time education

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Oracle Siebel Enterprise Application Integration (eAI) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will perform maintenance, enhancements, and/or development work. Your typical day will involve analyzing client requirements, designing and implementing software solutions, writing code, and conducting testing to ensure the quality and functionality of the applications. Roles & Responsibilities:- Experience in Siebel EAI integrations using Webservices, VBC, JMS- Oracle Siebel Configuration, Scripting and Workflow- Siebel Order Management - Siebel Workspace Knowledge- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Collaborate with cross-functional teams to gather and analyze client requirements.- Design and develop software solutions using Oracle Siebel Enterprise Application Integration (eAI).- Write efficient and high-quality code to implement the required functionality.- Perform unit testing and debugging to ensure the quality and reliability of the software.- Participate in code reviews and provide constructive feedback to improve code quality.- Contribute to the maintenance and enhancement of existing applications.- Stay updated with the latest technologies and industry trends to continuously improve skills and knowledge. Professional & Technical Skills: - 5+ years of experience in Siebel EAI integration using Web Services, VBC, JMS, Data Maps, Rest Services- Should have knowledge in Siebel Asset based Ordering- Oracle Siebel Configuration, Scripting and Workflow- Oracle Siebel Open UI- Knowledge in Siebel Workspace.- Must To Have Skills: Proficiency in Oracle Siebel Enterprise Application Integration (eAI).- Strong understanding of software development principles and methodologies.- Experience in analyzing client requirements and designing software solutions.- Proficient in writing efficient and high-quality code.- Knowledge of software testing and debugging techniques.- Familiarity with version control systems and code repositories.- Good To Have Skills: Experience with Oracle Siebel CRM.- Experience with web services and API integration.- Knowledge of database concepts and SQL.- Understanding of software development lifecycle (SDLC) processes.- Ability to work effectively in a team environment.- Excellent problem-solving and analytical skills.- Proven problem-solving abilities and affinity to take on complex challenges - Professional with ability to properly handle internal and external confidential data- Ability to handle multiple modules/tasks, prioritize and meet deadlines- Excellent communication and interpersonal skills Good to have skills:- Row Set Transformation Toolkit- Agile working experience Additional Information:- The candidate should have a minimum of 5-8 years of experience in Oracle Siebel Enterprise Application Integration (eAI).- This position is based at our Bengaluru office.- A 15 years full-time education i Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Oracle Communications Order and Service Management (OSM) Good to have skills : Oracle Siebel DevelopmentMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Ensure successful project delivery- Mentor and guide team members Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Communications Order and Service Management (OSM)- Good To Have Skills: Experience with Oracle Siebel Development- Strong understanding of Oracle Communications Order and Service Management (OSM)- Experience in application design, build, and configuration- Knowledge of software development lifecycle- Excellent communication and leadership skills Additional Information:- The candidate should have a minimum of 5 years of experience in Oracle Communications Order and Service Management (OSM)- This position is based at our Pune office- A 15 years full-time education is required Qualification 15 years full time education