513 Siebel Jobs - Page 17

Skill required: Voice - Customer Service Designation: Customer Service New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? The Client Service Manager (CSMJis responsible for managing an assigned set of clients. They own, drive, and manage a number of processes spanning the client lifecycle. They are the primary point of contact for clients , providing exemplary customer service. They are the liaison between the client and internal groups and will drive client issues to resolution. The CSM also supports internal clients, primarily sales and operations, and is responsible for ensuring the sales organization is free from non-sales related client support activities. Client satisfaction, both external and internal, is paramount to the success of the Client Service Manager.Looking for a candidate who is good in communication and has good knowledge on metrics of Customer SupportCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for? Outstanding customer service and interpersonal skills. Ability to professionally communicate and interact across all levels of internal and external client organizations. Excellent project management and multitasking skills required. Must possess strong computer skills and experienced with the Microsoft Office suite.\ Strong analytical and problem-solving skills required Ability to plan, organize, and execute independently with minimal supervision. Ability to work and adapt in a fast paced and rapidly changing environment. Excellent English written and oral communications skills Relationship building skills Experience with customer support and/or customer relationship management systems (e.g. Sales Force.com, Clarify, Remedy, Siebel, Oracle, etc.) Knowledge and experience with telecom circuit ordering and provisioning desired Roles and Responsibilities: Serve as primary point of contact for pre and post-sales support to internal and external clients for a broad set of account and support related activities Field and own client requests for post initial install (PII) services to existing contracts. Manage these Plls from point of client request to implementation of services. Manage and own coordination of activities with client and IBX operations from opportunity through receipt of signed order, implementation and billing Manage and own resolution of cross-functional issues impeding client s and/or Operations ability to install and implement services Manage projects, research options, set proper expectations, execute thorough planning and effectively deliver solutions within set timeframes Maintain contact with clients to understand evolving service and support requirements and to develop relationships Drive process and policy change on client s behalf Coordinate and manage select client quarterly business reviews Educate and orient clients to organization policies, procedures, and customer portal Support Sales Organization in select presales tasks

Skill required: Voice - Customer Service Designation: Customer Service New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? The Client Service Manager (CSMJis responsible for managing an assigned set of clients. They own, drive, and manage a number of processes spanning the client lifecycle. They are the primary point of contact for clients , providing exemplary customer service. They are the liaison between the client and internal groups and will drive client issues to resolution. The CSM also supports internal clients, primarily sales and operations, and is responsible for ensuring the sales organization is free from non-sales related client support activities. Client satisfaction, both external and internal, is paramount to the success of the Client Service Manager.Looking for a candidate who is good in communication and has good knowledge on metrics of Customer SupportCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for? Outstanding customer service and interpersonal skills. Ability to professionally communicate and interact across all levels of internal and external client organizations. Excellent project management and multitasking skills required. Must possess strong computer skills and experienced with the Microsoft Office suite.\ Strong analytical and problem-solving skills required Ability to plan, organize, and execute independently with minimal supervision. Ability to work and adapt in a fast paced and rapidly changing environment. Excellent English written and oral communications skills Relationship building skills Experience with customer support and/or customer relationship management systems (e.g. Sales Force.com, Clarify, Remedy, Siebel, Oracle, etc.) Knowledge and experience with telecom circuit ordering and provisioning desired Roles and Responsibilities: Serve as primary point of contact for pre and post-sales support to internal and external clients for a broad set of account and support related activities Field and own client requests for post initial install (PII) services to existing contracts. Manage these Plls from point of client request to implementation of services. Manage and own coordination of activities with client and IBX operations from opportunity through receipt of signed order, implementation and billing Manage and own resolution of cross-functional issues impeding client s and/or Operations ability to install and implement services Manage projects, research options, set proper expectations, execute thorough planning and effectively deliver solutions within set timeframes Maintain contact with clients to understand evolving service and support requirements and to develop relationships Drive process and policy change on client s behalf Coordinate and manage select client quarterly business reviews Educate and orient clients to organization policies, procedures, and customer portal Support Sales Organization in select presales tasks

What you ll achieve: 3 months: Participate in MuleSoft Technical Product and Consulting Services training, methodology, and enablement Begin participation in field activities with clients by shadowing seasoned architects/senior consultants and practicing enablement gained from training Begin to complete MuleSoft implementations for customers and start on your journey to internalize business outcomes and business context relevance to MuleSoft implementation methodologies and approaches Complete MuleSoft technical certifications and fully ramp on technology and implementation methodologies; start to develop and give subject-matter expertise and project deliverables to architects to review for incorporation into internal knowledge exchanges 12 months: Continue to provide delivery of projects and provide hands-on delivery guidance to influence standards for development, governance, and operational life cycle Internalize frameworks, project deliverables, best practices/policies and implementations and vet with Senior Architects to chip in to internal collaboration networks and IP sharing Identify ongoing risks and struggles throughout project experiences in the field and chip in to defining and implementing internal mitigation measures to meet customer needs Supply to technical brown bag sessions and publish reusable content to the field Deliver compelling presentations, architectural blueprint documents, and requirements-gathering workshops to influence the strategic direction of our projects and lead customers through solution design What you ll need to be successful: Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) 5+ years of relevant hands-on development experience implementing integration solutions Hands-on integration development experience with MuleSoft. API Management solutions (Apigee, Mashery, etc) one or more on-premise/SaaS packaged COTS (Commercial Off-the-Shelf) solutions for ERP, CRM, e-Commerce, or mobile (e.g. Salesforce.com , NetSuite, Oracle, Siebel, SAP, WorkDay, etc.) Confirmed experience implementing multiple technical integration project SDLCs (Software Development Process) end-to-end Validated ability to optimally conduct solutions within a diverse technical team of client, SIs, contractors, and internal teams Give integration artifacts to internal initiatives to enrich services organization practices Solid understanding of on-premise infrastructure and cloud-based deployments and configurations along with monitoring and management Experience developing, profiling, and fixing Java application code and automated testing tools Experience in completing technical design documentation and technical reference materials for client/internal consumption Ability to travel if needed (varies depending on project and business needs)

Our world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. Job Overview: As a Senior Technical Writer, you will be responsible for working independently on information development projects. You will collaborate with cross-functional teams to produce high-quality content and contribute to larger team on projects as needed. Required Skills: 6+ years of experience in writing about enterprise software, ERP systems, or similar applications Working knowledge of any CRM application like Salesforce.com, Siebel, PeopleSoft, or Oracle Demonstrate track record in delivering innovative and high-quality documentation and working based on broad objectives and with minimal handholding Ability to collaborate with subject matter experts to research software products, understand requirements, determine functionality and design features, and communicate effectively to the user Skilled in core information development processes: content planning, content creation, content review Excellent communication skills and impeccable attention to detail Strong writing and editing skills. Strong technical skills, with the ability and enthusiasm to quickly learn how the system works. Skilled in time management, able to meet tight deadlines with multiple deliverables Knowledge of core technical communication concepts, topic-based authoring, minimalism and task-oriented design Senior-level experience with structured authoring and developing modular content for single-sourcing and reuse. Experience using various style guides, such as the Microsoft Manual of Style Experience in writing content using authoring tools such as Arbortext Editor Exposure to SaaS/Cloud-based business applications Job Responsibilities: Produce high-quality documentation that is appropriate for its intended audience. Work with internal teams and cross-functional teams on documentation requirements. Keep up with the rapid changes in products and constantly strive to improve the documentation. Ability to quickly grasp complex technical concepts and make them easily understandable Analyse existing and potential content, focusing on reuse and sing-sourcing opportunities Responsible for working independently on projects Develop release notes, user guides, and administrator guides for all product lines, with cohesive content and great formatting visuals. Write clear, concise, and complete step-by- step procedures for technical products and solutions Create architecture, flow, and process diagrams to increase the visual/graphical content to complement/substitute textual content where applicable Write the content in the authoring tools like Arbor text Editor as per the existing style guides and procedures Guide and work with other technical writers in the team for scoping, assigning and managing tasks to ensure their timely completion Provide technical, structural, and infrastructural strategy for the team Meet all deadlines, while maintaining high quality and standard of the deliverable. Nice-to- have Skills/Experience: Working knowledge of Arbor text Editor Exposure to Agile development methodologies Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here ."

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce . MuleSoft s Professional Services team works across every technology and system to deliver solutions to customers in every industry. As a Senior Technical Consultant on our Global Services Delivery (GSD) team, you will work hands-on with our customers and partners to address critically important business challenges using MuleSoft s Anypoint Platform. You will provide technical guidance on MuleSoft implementation projects, evaluate the customer s technical and functional requirements, and develop cost-effective solutions to provide customers with demonstrable returns. As a subject-matt guide in the field, you will develop solutions to help customers realize their business goals and advise them on standard methodologies for on-premise, cloud, and hybrid integration, and API management. What you ll achieve: 3 months: Participate in MuleSoft Technical Product and Consulting Services training, methodology, and enablement Begin participation in field activities with clients by shadowing seasoned architects/senior consultants and practicing enablement gained from training Begin to complete MuleSoft implementations for customers and start on your journey to internalize business outcomes and business context relevance to MuleSoft implementation methodologies and approaches Complete MuleSoft technical certifications and fully ramp on technology and implementation methodologies; start to develop and give subject-matter expertise and project deliverables to architects to review for incorporation into internal knowledge exchanges 12 months: Continue to provide delivery of projects and provide hands-on delivery guidance to influence standards for development, governance, and operational life cycle Internalize frameworks, project deliverables, best practices/policies and implementations and vet with Senior Architects to chip in to internal collaboration networks and IP sharing Identify ongoing risks and struggles throughout project experiences in the field and chip in to defining and implementing internal mitigation measures to meet customer needs Supply to technical brown bag sessions and publish reusable content to the field Deliver compelling presentations, architectural blueprint documents, and requirements-gathering workshops to influence the strategic direction of our projects and lead customers through solution design What you ll need to be successful: Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) 5+ years of relevant hands-on development experience implementing integration solutions Hands-on integration development experience with MuleSoft. API Management solutions (Apigee, Mashery, etc) one or more on-premise/SaaS packaged COTS (Commercial Off-the-Shelf) solutions for ERP, CRM, e-Commerce, or mobile (e.g. Salesforce.com , NetSuite, Oracle, Siebel, SAP, WorkDay, etc.) Confirmed experience implementing multiple technical integration project SDLCs (Software Development Process) end-to-end Validated ability to optimally conduct solutions within a diverse technical team of client, SIs, contractors, and internal teams Give integration artifacts to internal initiatives to enrich services organization practices Solid understanding of on-premise infrastructure and cloud-based deployments and configurations along with monitoring and management Experience developing, profiling, and fixing Java application code and automated testing tools Experience in completing technical design documentation and technical reference materials for client/internal consumption Ability to travel if needed (varies depending on project and business needs) .

About the role The purpose of this UX role is to design and evolve the User Experience, UI look and feel of employee facing complex and high traffic applications. What you will be doing Bring industry leading digital UX and design principles for complex and high traffic website. Working with both technical and business stakeholders to define a best-in-class online experience for our users. Having a working knowledge of accessibility standards, their importance and relevance. Support project estimation. Understand the high-level requirements for various projects and change requests on Clients Employee facing applications. Arrange and conduct workshops, for requirement clarifications/finalisation. Plan impact assessment sessions with SMEs for CRM and other impacted domains. Translate requirements into user flows, wireframes, sketching, mock-ups and prototypes that lead to intuitive user experiences. Presenting design ideas and prototypes to stakeholder and other teams. Ideally you will have worked with High traffic B2B websites/apps/systems. Experience on complex apps and website would be an advantage. Experience working on CMS driven websites. Must have a portfolio with case studies. Experience working in an agile development environment. Experience of working in Kanban, but also a Scrum team. Understanding of accessibility standards. An understanding of development practices and technologies such as HTML, CSS, JavaScript and their impact on the digital experience. A clear understanding of where UX design fits within an organisation and what value it can bring. Experience working with BAs, product owners and project managers, to capture, review and agree business requirements. Stakeholder management skills. Ability to manage conflicting priorities. Typical deliverables: UX Research using workshops, interviews and focus groups Personas, Experience Maps, User Journeys and User Flows Wireframes Interaction Design Prototype Visual Design, supported by our digital toolkit Style guide and Specifications Systems and software: FIGMA- mandatory Axure. Sketch App. Creative Suite. InVision and DSM. Zeplin. Confluence. Jira. Experience of Siebel and/or Pega (Not essential, but nice to have). Other prototyping, user research and testing applications. Must Haves: Excellent written and verbal communication skills to effectively present findings and recommendations. Effectively communicate complex information to senior management, stakeholders, and technical teams to gain buy-in and alignment. Ability to motivate and lead teams, build consensus, and navigate complex stakeholder dynamics. Understanding Azure Devops and be able to size a project(VROM) with minimal information provided.

LocationHyderabad/Nodia/Pune/Bangalore Preferred Qualification Good Experience in Oracle RODOD (CRM,AIA,OSM,BRM) E2E Product Modeling Stack Good Experience in Telecom Domain for more than 6+yrs Strong Functional Knowledge in oracle CRM application areas such as - Integration, Configuration, Customization, Implementation and Delivery Expertise in implementing complex solutions in the area of Order Management Good Work experience in Solution Designing, Business Requirements Analysis & Gap Analysis Should have experience on the Siebel latest version IP22.x Should have good experience working in Digital APIs and RCOIS concepts Good experience working in Digital Channel integration to Siebel Catalog Good knowledge on migrating /deployment Product Catalog across environment Good to have design understanding of products like Device installments and Subsidy in RODOD Having strong functional knowledge on 5G concepts Good understanding of TM Forum APIs and models Strong Skills on Product Modeling Specially on Telecom domain below : Mobility: Voice, Voice mail, Data, SMS, Handset Product Sync with Billing system. Contracts and Agreements New Product offering setup. Complex Product Bundle Simple Products. Catalog/Category Hierarchy setup. Product Modification. Business Rules configuration: Class/Attribute hierarchy. Differential Pricing setup: Aggregate Pricing. Volume based pricing. Attribute Based pricing. Discounting setup: Price Override, Percentage Discount, Markup Price. User Interface: Multiple Themes/Design layout. Product Recommendation. Product Line Setup. Dynamic Pricing and Description Adjustments. Attribute Based Pricing. Product Configurator Setup.

Design, develop, troubleshoot and debug Siebel Application Server for databases, applications, tools, multithreading etc Build Siebel Server components and features. Create high level and detailed design documents for new features. Develop new product features using C++, Java, JSON/Jersey and RESTful Web Services in Windows and Unix environments. Work with the Product Management, QA, and Documentation teams while developing the product features. Analyze requirements from customers, Product Managers. Enhance and maintain existing product capabilities. Requirements: Bachelor s Degree in Computer Science is required and Master s Degree in Computer Science preferred. 2 to 8 years experiences developing server components for enterprise business application software products and working with n-tiered applications is preferred. Strong expertise in development using Object Oriented Programming Languages. Strong expertise with C++ is required. Expertise with Data Structures is required. Knowledge of RDBMS, SQL, configuration management systems, is required experience in modularization of C++ applications Design of shared object/DLL APIs including visibility definitions namespacing strategies Experience with modern C++ patterns Lambda expressions Smart pointers Coroutines Standard C++ library threading High performance memory management Experience with some of the most widely used C++ libraries Boost in general, Boost::Asio in particular Abseil Fmt Experience with legacy/unmanaged Windows APIs Experience with POSIX system programming Experience with at CMake, Meson or Bazel A candidate should show being up-to-date with even the latest trends like C++20/23 modules (which promise becoming a game changer) Expertise in implementing design patterns and industry best practices for software development is required. Familiarity with design and debug tools is required. Familiarity with software development process is required. Familiarity with core infrastructure components, JSON, JAX-RS / Jersey, RESTful Web Services, Cloud computing, Workflow management systems, Enterprise Integrations, Deployment architectures or Script Engines is a definite plus.

Design, build, and optimize scalable ETL pipelines using Apache Airflow or similar frameworks to process and transform large datasets efficiently. Utilize Spark (PySpark), Kafka, Flink, or similar tools to enable distributed data processing and real-time streaming solutions. Deploy, manage, and optimize data infrastructure on cloud platforms such as AWS, GCP, or Azure, ensuring security, scalability, and cost-effectiveness. Design and implement robust data models, ensuring data consistency, integrity, and performance across warehouses and lakes. Enhance query performance through indexing, partitioning, and tuning techniques for large-scale datasets. Manage cloud-based storage solutions (Amazon S3, Google Cloud Storage, Azure Blob Storage) and ensure data governance, security, and compliance. Work closely with data scientists, analysts, and software engineers to support data-driven decision-making, while maintaining thorough documentation of data processes. Ideal candidate Strong proficiency in Python and SQL, with additional experience in languages such as Java or Scala. Hands-on experience with frameworks like Spark (PySpark), Kafka, Apache Hudi, Iceberg, Apache Flink, or similar tools for distributed data processing and real-time streaming. Familiarity with cloud platforms like AWS, Google Cloud Platform (GCP), or Microsoft Azure for building and managing data infrastructure. Strong understanding of data warehousing concepts and data modeling principles. Experience with ETL tools such as Apache Airflow or comparable data transformation frameworks. Proficiency in working with data lakes and cloud based storage solutions like Amazon S3, Google Cloud Storage, or Azure Blob Storage. Expertise in Git for version control and collaborative coding. Expertise in performance tuning for large-scale data processing, including partitioning, indexing, and query optimization.

Key Expectations:- 10+ years of Siebel CRM experience and at least 5+ years of CRM Design expertise in Telecom. Ability to understand the business requirements and convert them into a system designs of various functional modules like Customer Management, Sales, Order management, Assurance, Contract and partner & territory management. Perform the gap analysis between new business requirements and as-is functionalities. Possess good understanding on Siebel system architecture and have good knowledge on Telecom domain and CRM domain knowledge. Have good knowledge and hands-on experience on various Siebel technical areas like Configuration, Scripting, Workflows, Integration, Order. Management workflow, RTEs, Open UI etc.Ability to model and design the new services launched by business with shorter TTM. Experienced Siebel order management, with strong knowledge of data migration Siebel upgrade knowledge and working experience in Rodod stack and order management. Should hold excellent communication and presentation Good experience in Agile methodology (Scrum Framework) Key Responsibilities:- Designing, help developing, and help maintaining Siebel CRM applications Collaborating with cross-functional teams Translating the business requirements to best design keeping in mind the design principals. Working directly with customers on new implementations, migrations, and run/maintain projects Working in multiple technologies and upskilling regularly Coordinating escalated support cases and leading problem resolution Location- Karnataka,Maharashtra,Tamil Nadu,Telangana

Join a team recognized for leadership, innovation and diversity Our mission Work as part of a successful centerof excellence responsible for delivering all aspects of order managementadministration. Comply with business processes and controls, to deliver bestin class customer service and order management fulfilment. Responsibilities Order entry: Ensure good document control; Customer order processing in ERP system (SAP); Generate standard sales orders; Requisitioning parts, materials, services; Buyer experience / PO placement complete process Coordination with all ISC factory for material readiness and expediting Creation/extension materials and maintain price list; Follow credit approval process (including dispute resolution); Customer master data set up & management; Execute Approved Special Pricing correction; Order acknowledgements sent to customers and channel partners; Coordinate goods receipt of orders on delivery and out bound deliveries; Enables communication flow between customer and our ISC units. Share regular updates on Order Booking/Revenue with business Attend Weekly Revenue Pulse calls with Business and Finance Logistics: Coordinating with Freight forwarder for material pick and have complete knowledge on import and customs clearance Coordinating with our ISC units for arranging deliveries; Follow up activities for customer invoicing to ensure better cash flow; Expedites (work with planning, manufacturing, engineering, manufacturing, supply chain, & customer); Outbound & return logistics issues. Invoicing: Coordination for cost invoice from factory; Customer invoicing; Customer credit notes. Data Analytics Daily/Weekly/Monthly reporting Great Excel/Macro/VBA skills Analyze data for business and internal teams Skills Eager to learn and work in a changing and fast growing environment Customer and action oriented Self-motivated with good communication skills Strong team player with positive outlook Proven organizational and self-motivation abilities Ability to interact with a wide variety of customers in various countries Has a hands on approach Interpersonal skills Oral & written communication at all levels English Fluent Other Asia languages a plus Willing to work in aggressive volatile environment Open for any shift (preferably 6:30am 3:30pm) Knowledge: Understands how different functions within his/her own organization interrelate to each other Understands and is familiar with the Honeywell values Understands the importance of health and safety in the workplace Knowledge of Siebel/ SAP/ePSF/Oracle Good standard of ability with Microsoft Office applications Good experience in Excel/Macro/VBA is required YOU MUST HAVE Graduate or equivalent. Some experience in the field. Minimum of 3 years experience in a Customer Services environment, preferably with Product order Management expertise Experience working in a multi discipline team WE VALUE An attention to detail A bias for action An ability to work in a team A commitment to discovering ways to improve service An ability to work with limited direction JOB ID: HRD260841 Category: Customer Experience Location: 56 & 57 Hadapsar Industrial Estate , Pune , MAHARASHTRA , 411013 , India Nonexempt

We are looking for an experienced Siebel Developer to join our team in Bangalore The ideal candidate will have deep expertise in Siebel CRM and related technologies, with a track record of implementing and maintaining Siebel applications This role requires strong analytical skills, technical proficiency, and the ability to work in a fast-paced, team-oriented environment You will be responsible for delivering high-quality solutions that enhance our CRM capabilities, supporting critical business needs Responsibilities: Develop, configure, and maintain Siebel CRM applications to support business requirements Perform regular troubleshooting and resolve any technical issues to ensure optimal application performance Collaborate with cross-functional teams to understand requirements and deliver efficient solutions Design and implement Siebel workflows, business services, and integration objects Participate in code reviews and provide recommendations to improve code quality and efficiency Support data migration, validation, and reconciliation efforts within the Siebel environment Document configurations, customizations, and processes as part of solution delivery Requirements: Proven experience as a Siebel Developer with a minimum of 6 years in Siebel CRM development In-depth understanding of Siebel Tools, Configuration, and Scripting Experience with Siebel EAI, Workflows, and Business Services Knowledge of Oracle SQL for database management and queries Familiarity with Siebel Open UI and customization Strong problem-solving abilities and attention to detail Ability to work both independently and as part of a collaborative team Technical Skills: Siebel CRM, Siebel Tools, Siebel Configuration, Siebel Scripting, Siebel EAI, Siebel Workflows, Business Services, Oracle SQL, Siebel Open UI"

SYKES BUSINESS SERVICES OF INDIA PVT LTD is looking for Team Leader to join our dynamic team and embark on a rewarding career journey. Conduct final inspections to ensure all detailing work meets company and customer expectations.

Role & responsibilities Siebel Configuration Siebel CRM Scripting /Open UI Siebel Workforce management CRM order Management & EAI Siebel PRM/ Dealer management Good knowledge & work experience on Account & Contact management Preferred candidate profile Hands-on experience of 5-12 yrs Perks and benefits Best in industry

Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Business Requirements Analysis Good to have skills : Oracle Siebel Product Configurator, Oracle Siebel Development Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high-level customer requirements. You will be responsible for defining the business solutions and structures needed to realize these opportunities and developing a business case to achieve the vision. In this role, you will play a crucial role in driving business growth and success. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead current state assessments to identify high-level customer requirements. Define business solutions and structures to realize identified opportunities. Develop a business case to achieve the vision. Collaborate with stakeholders to ensure alignment and successful implementation. Professional & Technical Skills: Must To Have Skills:Proficiency in Business Requirements Analysis. Good To Have Skills:Experience with Oracle Siebel Product Configurator, Oracle Siebel Development. Strong understanding of business analysis methodologies and techniques. Experience in conducting stakeholder interviews and workshops to gather requirements. Ability to analyze complex business problems and provide innovative solutions. Excellent communication and presentation skills to effectively communicate business solutions. Knowledge of industry best practices and trends in business architecture. Ability to work collaboratively with cross-functional teams to drive successful outcomes. Additional Information: The candidate should have a minimum of 5 years of experience in Business Requirements Analysis. This position is based at our Pune office. A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Oracle Siebel Configuration Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : Any Summary :As an Application Lead for Packaged Application Development, you will be responsible for leading the effort to design, build, and configure applications using Oracle Siebel Configuration. Your typical day will involve collaborating with cross-functional teams, managing project timelines, and ensuring the successful delivery of high-quality applications. Roles & Responsibilities: Lead the design, development, and configuration of applications using Oracle Siebel Configuration, acting as the primary point of contact for the project. Collaborate with cross-functional teams, including business analysts, developers, and testers, to ensure the successful delivery of high-quality applications. Manage project timelines and ensure that project milestones are met on time and within budget. Provide technical guidance and mentorship to junior team members, ensuring that best practices are followed and that team members are continuously learning and growing. Stay up-to-date with the latest trends and technologies in Packaged Application Development, including Oracle Siebel Configuration, and integrate innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Strong experience in Oracle Siebel Configuration. Good To Have Skills:Experience with other Packaged Application Development technologies. Solid understanding of software engineering principles and best practices. Experience with project management methodologies and tools. Excellent communication and interpersonal skills, with the ability to effectively communicate technical information to both technical and non-technical stakeholders. Additional Information: The candidate should have a minimum of 7.5 years of experience in Oracle Siebel Configuration. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions in Packaged Application Development. This position is based at our Noida office. Qualification Any

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Siebel Configuration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will be responsible for ensuring the smooth functioning of applications and addressing any issues that may arise. Your typical day will involve collaborating with the team to understand requirements, designing and implementing solutions, and testing and debugging applications. You will also provide support and maintenance for existing applications, ensuring their optimal performance and efficiency. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Collaborate with the team to understand business process and application requirements. Design and build applications according to specifications. Configure applications to meet business process requirements. Test and debug applications to ensure their functionality and performance. Provide support and maintenance for existing applications. Identify and address any issues or bugs in the applications. Ensure the smooth functioning of applications and optimize their performance. Professional & Technical Skills: Must To Have Skills:Proficiency in Oracle Siebel Configuration. Strong understanding of software development principles and methodologies. Experience in designing and building applications. Knowledge of database management systems and SQL. Familiarity with web technologies such as HTML, CSS, and JavaScript. Good To Have Skills:Experience with Oracle Siebel Administration. Experience with Siebel Tools and Siebel eScript. Knowledge of Siebel Open UI framework. Experience with integration technologies such as SOAP and REST. Understanding of software testing and debugging techniques. Additional Information: The candidate should have a minimum of 3 years of experience in Oracle Siebel Configuration. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Japanese Good to have skills : Oracle Siebel Configuration Minimum 0-2 year(s) of experience is required Educational Qualification : BE B Tech or equivalent qualification Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with Japanese language and utilizing your skills in Oracle Siebel Configuration to deliver impactful solutions. Roles & Responsibilities: Design, build, and configure applications to meet business process and application requirements. Collaborate with cross-functional teams to identify and prioritize business needs and requirements. Develop and maintain technical documentation related to application design, configuration, and testing. Perform unit testing and support system testing to ensure high-quality deliverables. Provide technical support and troubleshooting for application issues. Professional & Technical Skills: Must To Have Skills:Proficiency in Japanese language. Good To Have Skills:Experience in Oracle Siebel Configuration. Strong understanding of software development principles and methodologies. Experience in designing and developing applications using programming languages such as Java or .NET. Familiarity with database technologies such as Oracle, SQL Server, or MySQL. Experience in software testing and debugging. Additional Information: The candidate should have a minimum of 0-2 years of experience in Japanese language and Oracle Siebel Configuration. The ideal candidate will possess a strong educational background in computer science or a related field. This position is based at our Pune office. Qualification BE B Tech or equivalent qualification

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Japanese Good to have skills : Oracle Siebel Configuration Minimum 0-2 year(s) of experience is required Educational Qualification : BE B Tech or equivalent qualification Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with Japanese language and utilizing your skills in Oracle Siebel Configuration to deliver impactful solutions. Roles & Responsibilities: Design, build, and configure applications to meet business process and application requirements. Collaborate with cross-functional teams to identify and prioritize business needs and requirements. Develop and maintain technical documentation, including design specifications, test plans, and user manuals. Provide technical support and troubleshooting for applications, identifying and resolving issues in a timely manner. Stay updated with the latest advancements in application development, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Proficiency in Japanese language. Good To Have Skills:Experience in Oracle Siebel Configuration. Strong understanding of application development methodologies and best practices. Experience with programming languages such as Java, C++, or Python. Familiarity with database technologies such as SQL or Oracle. Solid grasp of software development lifecycle (SDLC) processes and methodologies. Additional Information: The candidate should have a minimum of 0-2 years of experience in Japanese language and Oracle Siebel Configuration. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Pune office. Qualification BE B Tech or equivalent qualification

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Siebel Enterprise Application Integration (eAI) Good to have skills : Oracle Siebel Configuration, Oracle Siebel Development, Oracle Siebel Environment Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve collaborating with teams to ensure seamless integration and functionality of applications. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead and mentor junior professionals Conduct regular knowledge sharing sessions within the team Stay updated on the latest trends and technologies in Oracle Siebel Enterprise Application Integration Professional & Technical Skills: Must To Have Skills:Proficiency in Oracle Siebel Enterprise Application Integration (eAI), Oracle Siebel Configuration, Oracle Siebel Environment Management, Oracle Siebel Development Strong understanding of Oracle Siebel architecture and components Experience in integrating Oracle Siebel applications with third-party systems Knowledge of Oracle Siebel best practices for application development Hands-on experience in troubleshooting and resolving integration issues Additional Information: The candidate should have a minimum of 5 years of experience in Oracle Siebel Enterprise Application Integration (eAI) This position is based at our Nagpur office A 15 years full-time education is required Qualifications 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Siebel Open UI Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in developing solutions that align with organizational goals and enhance user experience. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Collaborate with cross-functional teams to understand project requirements and deliver high-quality solutions. Develop and maintain applications using Siebel Open UI technology. Troubleshoot and resolve technical issues to ensure smooth application functionality. Stay updated with the latest industry trends and technologies to enhance application development processes. Provide technical guidance and mentorship to junior team members. Professional & Technical Skills: Must To Have Skills:Proficiency in Siebel Open UI. Strong understanding of web technologies and frameworks. Experience in designing and implementing user-friendly interfaces. Knowledge of integration techniques and web services. Hands-on experience in customizing and configuring Siebel applications. Additional Information: The candidate should have a minimum of 3 years of experience in Siebel Open UI. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementEmployment and Labor Law encompasses the relationships among unions, employers, and employees. Labor laws grant employees in certain sectors the right to unionize and allow employers and employees to engage in certain workplace-related activities in order to further their demands for changes in the employer-employee relationship. Employment law, on the other hand, is defined more broadly as the negotiated relationships between employers and employees. What are we looking for? Adaptable and flexible Problem-solving skills Agility for quick learning Written and verbal communicationUnique Knowledge & Skill Requirement Hands-on experience with Ticket tracking tools like SNOW, SIEBEL, WQM, ASKHR Hands on knowledge in CISCO telephony management Hands on knowledge on ERP like SAP, Oracle, Peoplesoft or Success factors Working knowledge of payroll systems (e.g. Oracle, Kronos) Comfortable with Microsoft Office tools (Word, Excel, PowerPoint, outlook) Sound knowledge of US & UK Labor legislation Laws Knowledge of Applicant Tracking Systems like ATAS/Red Carpet/Taleo/Workday Excellent verbal and written communication skills Typing speed – 50 words per minute Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsUnique Knowledge & Skill Requirement Hands-on experience with Ticket tracking tools like SNOW, SIEBEL, WQM, ASKHR Hands on knowledge in CISCO telephony management Hands on knowledge on ERP like SAP, Oracle, Peoplesoft or Success factors Working knowledge of payroll systems (e.g. Oracle, Kronos) Comfortable with Microsoft Office tools (Word, Excel, PowerPoint, outlook) Sound knowledge of US & UK Labor legislation Laws Knowledge of Applicant Tracking Systems like ATAS/Red Carpet/Taleo/Workday Excellent verbal and written communication skills Typing speed – 50 words per minuteEmployment and Labor Law encompasses the relationships among unions, employers, and employees. Labor laws grant employees in certain sectors the right to unionize and allow employers and employees to engage in certain workplace-related activities in order to further their demands for changes in the employer-employee relationship. Employment law, on the other hand, is defined more broadly as the negotiated relationships between employers and employees. What are we looking for? Adaptable and flexible Problem-solving skills Agility for quick learning Written and verbal communication Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementEmployment and Labor Law encompasses the relationships among unions, employers, and employees. Labor laws grant employees in certain sectors the right to unionize and allow employers and employees to engage in certain workplace-related activities in order to further their demands for changes in the employer-employee relationship. Employment law, on the other hand, is defined more broadly as the negotiated relationships between employers and employees. What are we looking for? Adaptable and flexible Problem-solving skills Agility for quick learning Written and verbal communicationUnique Knowledge & Skill Requirement Hands-on experience with Ticket tracking tools like SNOW, SIEBEL, WQM, ASKHR Hands on knowledge in CISCO telephony management Hands on knowledge on ERP like SAP, Oracle, Peoplesoft or Success factors Working knowledge of payroll systems (e.g. Oracle, Kronos) Comfortable with Microsoft Office tools (Word, Excel, PowerPoint, outlook) Sound knowledge of US & UK Labor legislation Laws Knowledge of Applicant Tracking Systems like ATAS/Red Carpet/Taleo/Workday Excellent verbal and written communication skills Typing speed – 50 words per minute Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Required Technical Skill Set**Oracle commerce Cloud, OSF Framework, React JS, HTML, CSS, Bootstrap, JQuery, node.js, Rest API, Server Side Extensions Must-Have** (Ideally should not be more than 3-5)Knowledge on Oracle Commerce cloud OSF Framework, React JS, HTML, CSS, Jquery, Node JS Good-to-HaveIntegration knowledge on oracle Cloud commerce with OSF Responsibility of / Expectations from the Role 1 Experience on Oracle commerce cloud with 8+ years of experience and leading teams of min size of 5 2 Identify pain points, provide solutions and guide team on developing requirements. As part of Agile sprint, also designs and develops storefront, mapping, catalogs, and widgets for OCC. 3 Refine customer requirements in detail, document and present to the client for approval 4 Custom Payments , Custom Catalog, Workflows implementation 5Performs data integration from external systems (REST APIs, JSON scripts knowledge) 6 Order integration with Siebel is preferable