1146 Siebel Jobs - Page 13

Role: Genesys Engineer Duration: 6 months + Location: India (Remote) Mandatory Skills Experience: Expertise in Genesys Cloud CX IVA/Conversational AI, GenAI agent assist, and speech/text analytics. CRM/ITSM integration, WEM/WFO, and automation experience. Strong client-facing and orals leadership skills. Roles and Responsibilities Define target-state architecture and migration roadmap for CCaaS and omnichannel engagement. Design IVA/Conversational AI, Agent Assist, and analytics solutions. Integrate CRM (Salesforce/Dynamics/Siebel), WFM/WFO, and telephony/SBC. Ensure compliance (PII, PCI), observability. Lead orals, solution governance, and vendor management.

Hi Hope you are doing well Please look at below mentioned Job Description and share your updated resume and mention Current Location . If the JD match with your skills. Role: Genesys Engineer Location : India (Remote) Duration: Offshore Contract Job Description: Lead solution development and architectures for enterprise-scale Contact Center transformation leveraging CCaaS platforms (Genesys Cloud CX). Architect omnichannel journeys, IVA/Conversational AI, Agent Assist/GenAI, WEM/WFO, CRM/ITSM integrations, and QoE/XLA analytics. Own platform selection, HLD/LLD, migration from Avaya and delivery to measurable outcomes (AHT, FCR, CSAT/NPS, deflection, cost-to-serve). Required Qualifications: 1...

Hi, Hope you are doing well. Please find the job description below and let me know your interest. Position: Genesys Engineer Location: 100% Remote Duration: 6+ months Mode of Interview: Video Lead solution development and architectures for enterprise-scale Contact Center transformation leveraging CCaaS platforms (Genesys Cloud CX). Architect omnichannel journeys, IVA/Conversational AI, Agent Assist/GenAI, WEM/WFO, CRM/ITSM integrations, and QoE/XLA analytics. Own platform selection, HLD/LLD, migration from Avaya and delivery to measurable outcomes (AHT, FCR, CSAT/NPS, deflection, cost-to-serve). Roles and Responsibilities • Define target-state architecture and migration roadmap for CCaaS and...

Youll make a difference by: Monitor accounts receivable aging reports to ensure a timely collection of outstanding balances. Experience with accounting systems and software (e.g. SAP). Knowledge of excel. Familiarity with reporting and reconciliations. Collaborate with customers to ensure smooth communication regarding reporting issues. Maintain customer documentation. Your success is grounded in: 0 - 1 Year experience. Commitment to excellent customer service. General Accounting Principles knowledge. Strong attention to detail, goal oriented. Thrives in a team environment. Good customer relationship skills to manage a variety of customer interactions. Excellent communication (written and ve...

About The Role Position TitleAssociate Service Manager WBG/CIIB Department Associate Service Manager - Corporate, Institutional & Investment Banking (CIIB) Location Mumbai Number of Positions 1 Reporting Relationships DVP Position Grade Senior Manager / AVP The Service Solutions function (SeSo), part of the Corporate, Institutional & Investment Banking (CIIB) and the Team is a direct point of contact for Pan India PMS end client"™s custody demat account opening & services Managing team of Service Managers. Handling demat / Bank Account Opening, Account maintenance, Term deposit requests, , transaction related queries etc, through client interaction Ensuring delivery of quality service to cli...

Youll make a difference by: Responsible for Sales Support activities for SI RAM Customer in USA. Your success is grounded in: BCom/MCom /BE/BTech/MBA/Equivalent with good academics. Excellent written and spoken English skills, exposure (work experience with US customer etc. is added advantage). 1-3 years work experience in Sales function, Bid Support, handling pre-sales support functions to assist in pre-bid/RFP/RFI/ opportunity process. Knowledge about techno-commercial terms, various documentation,sales processes and other related functions. Manage time effectively and adhere to quick turnaround times, KPIs. Good Knowledge in various office tools/applications (eg. Excel / PPT) and reportin...

About The Role Customer Service Manager - Support Services-Customer Service Job Role End to End Resolution of Requests / Complaints , escalations received from the customers , regulators and senior Management with quality communication within the defined Turn around time. Preparing weekly ,Fortnight and Monthly MIS Complaint analysis to identify major areas of customer dissonance and suggesting ways to reduce them. Job Requirements Graduate Excellent written and oral communication skills Eye for details Proficient in MS Office applications Prior experience of Customer Service in Retail Assets will be an added advantage Should be a quick thinker and be able to communicate resolution/solutions...

About The Role Position TitleAssociate Service Manager WBG/CIIB Department Associate Service Manager - Corporate, Institutional & Investment Banking (CIIB) Location Mumbai Number of Positions 1 Reporting Relationships DVP Position Grade Senior Manager / AVP The Service Solutions function (SeSo), part of the Corporate, Institutional & Investment Banking (CIIB) and the Team is a direct point of contact for Pan India PMS end client"™s custody demat account opening & services Managing team of Service Managers. Handling demat / Bank Account Opening, Account maintenance, Term deposit requests, , transaction related queries etc, through client interaction Ensuring delivery of quality service to cli...

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Job type : Full time § Repor...

We are looking for an experienced Siebel Administrator to join our team in Chennai. The ideal candidate will have extensive experience with Siebel installation, configuration, and server management, particularly with Siebel versions IP17 and above (preferably IP20.6). You will be responsible for ensuring the efficient management, performance, and stability of Siebel systems and will work closely with development teams to support the deployment of Siebel applications. Key Responsibilities: Siebel Installation & Configuration: Perform installation and configuration of Siebel components, particularly with the latest Siebel versions (IP17 and above). Siebel Server Management: Manage Siebel serve...

Summary: We are looking for a Contract Staff for HR Services to work on EMEA-related HR Operations - tasks and queries. The HR Services Delivery Center team plays a pivotal role in improving the Candidate, Employee, and Manager experience by providing timely and accurate query resolution, onboarding of candidates, maintaining accurate HR data of employees in HR Systems & supporting employee life cycle programs & processes (benefits, rewards, transfers, offboarding, etc.) Key Accountabilities: Maintains efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexity Respond & resolve queries in a timely & accurat...

Role Overview We are seeking a dedicated CRM Administrator to manage and optimize our CRM system, ensuring it effectively supports our sales, marketing, and customer service teams. This role involves overseeing data integrity, user management, system integrations, and driving continuous improvements to enhance CRM performance and user experience. As part of our team, you will collaborate closely with key stakeholders to align the CRM system with business goals and ensure it delivers value to our organization. Key Responsibilities The CRM Administrator at NxtWave plays a critical role in maintaining and enhancing our CRM system, ensuring it meets the evolving needs of the business. Here is an...

Job type : Full time Reporting Manager : Facility Manager No of staff managed : Executive – Helpdesk Job Grade : Sr. Executive /Executive Jon Profile Qualification : Degree Overall Experience :3 – 6 years (2-6 years) Industry Type :FM Services, IT, Hotel Industry Experience :3 years (2 years) Technical Skills :MS Office & Mail Communication, Generic Skills : Communication, Interpersonal, Vendor Management Behaviors : Team work, Learning attitude & Positive thinking Job Aim Duty Manager, Facilities will be responsible for managing all aspects of day to day service delivery in Accenture during the shift. He/ She also will be accountable for proper usage and functionality of the technologies im...

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Job Aim Duty Manager, Facili...

About the Role: We are seeking highly motivated and experienced Siebel CRM Developers to join our dynamic team in Chennai. You will play a crucial role in supporting and enhancing our Siebel CRM system, focusing on development, implementation, and maintenance. This role requires a strong understanding of Siebel architecture, development tools, and best practices. The ideal candidate is a problem-solver with excellent communication skills and a passion for delivering high-quality solutions. Key Responsibilities: Development & Customization: Develop and customize Siebel applications using Siebel Tools, eScript/VB scripting, Business Services, and Workflow. Integration: Design and implement int...

Responsibilities: Maintain efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexity Respond & resolve queries in a timely & accurate manner with employee experience at the core. Accountable to ensure Employee HR records are accurately created and / or maintained in HR Systems (SAP, SF, etc.) Takes complete ownership to close the data administration requests, including follow-up with the requestor to collect missing information and / or informing approval requirements Follow the Desktop Procedures / KB articles defined for every transaction/query Ensure the Maker-Checker process is followed, and Data Monit...

JD Demonstrate ability to test custom services using load generating tools (ie Load runner, Jmeter, SOAP UI) across multiple protocols (Web HTTP, Siebel etc). Experience working in CI/CD environments and cloud-based infrastructures and applications using Azure DEvops, Jenkins, Gatling, GitHub, Maven. Experience in Kubernates, Microservices, AWS cloud, Oracle OCI. Demonstrate experience in performance test scripting and executing test scripts. Ability to analyse NFR’s, volumetric Analysis. Should have knowledge and handsOn for C, java, VB macros , Basic of SQL, shell scripts for customizing scripts and innovative automation process. Sound understanding of JAVA/JVM architecture, JVM, GC, Class...

Requirement: Exp: 2 to 4 years Notice period: Immediate • Willingness to work Europe timings(12 Noon to 8.30 PM IST) • Minimum 2 years’ experience in HR Services and any HR application like Success factor, SAP, Workday etc, Proficiency in SAP / Success Factors; MS Tools like SP, Excel; Knowledge of CRM Tools like Dynamics, ServiceNow, etc. • Graduation but Post-Graduation (any specialization) will be an advantage • Excellent written & verbal English communication - IMP • Exposure to Customer Relationship Management tools will be an added advantage (ServiceNow, Microsoft CRM, SIEBEL etc.) • Knowledge of MS tools (SharePoint, Excel & PowerPoint) • Attention to detail and ability to follow guid...

Role: Adobe Campaign Developer Grade: M1/M2 Location: Thane/Goregaon Job description Role & responsibilities Person would be responsible for development of Adobe Campaign Classic workflow on a timely basis with precision as per the requirements. Should be able to coordinate with Campaign Managers/Product on queries raised by them and translate them to Adobe campaign workflows. Should be able to demonstrate technical and programming skills like Adobe Campaign, Java Scripting, CleverTap, CRMNext, Siebel etc. Should be a Team player with good communication skills & should be able to work under pressure. Design, develop and execute complex rules using Adobe Campaign including Java scripting. Mon...

Qualified candidates have a sense of humility, an adventurous spirit, and a relentless work ethic. If you are looking for more than the standard 9 to 5, youve found it. We exist to make the worlds best companies better. We aim to have fun while doing it. So what does an Operations Manager really do? Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role! Here at TaskUs we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being an Operations Manager. Imagine yourself going to w...

About The Role Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Oracle Siebel Enterprise Application Integration (eAI) Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your day will involve collaborating with team members...

remote typeOn-site locationsMumbai, MH time typeFull time posted onPosted 2 Days Ago job requisition idREQ427820 Take over the Site, actively call out snags and snag closure. Vendor Management aligning with all suppliers to establish and maintain operational stability Operational issues on real time basis which requires assistance, guidance and approval. Landlord Management Aligning with Landlord to resolve issues on timely basis. Interacting with Client for monthly walkthrough. Tracking & control Inventory of HK consumables, stationery and Unboxings distribution. Ensure adherence to policies and procedures applicable to the FM function. Plan, organize and arrange any event for JLL and clien...

remote typeOn-site locationsBengaluru, KA time typeFull time posted onPosted 2 Days Ago job requisition idREQ427819 Take over the Site, actively call out snags and snag closure. Vendor Management aligning with all suppliers to establish and maintain operational stability Operational issues on real time basis which requires assistance, guidance and approval. Landlord Management Aligning with Landlord to resolve issues on timely basis. Interacting with Client for monthly walkthrough. Tracking & control Inventory of HK consumables, stationery and Unboxings distribution. Ensure adherence to policies and procedures applicable to the FM function. Plan, organize and arrange any event for JLL and cl...

remote typeOn-site locationsBengaluru, KA time typeFull time posted onPosted 2 Days Ago job requisition idREQ427819 Take over the Site, actively call out snags and snag closure. Vendor Management aligning with all suppliers to establish and maintain operational stability Operational issues on real time basis which requires assistance, guidance and approval. Landlord Management Aligning with Landlord to resolve issues on timely basis. Interacting with Client for monthly walkthrough. Tracking & control Inventory of HK consumables, stationery and Unboxings distribution. Ensure adherence to policies and procedures applicable to the FM function. Plan, organize and arrange any event for JLL and cl...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Siebel Open UI Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the applications function seamlessly to support business operations. You will also eng...