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12.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
A career that’s the whole package! At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate, support for growth through individual and team development, and an environment where all voices can be heard. Conga crushes complexity within an increasingly complex world. With our revenue lifecycle management solution, we transform your unique complexities for order configuration, execution, fulfillment, and contract renewal processes with a single critical insights data model that adapts to ever-changing business requirements and aligns the understanding and efforts of every team. Our mission: Empower customers to deliver transformational revenue growth by aligning teams, processes, and technology to maximize customer lifetime value. Our approach is grounded in the Conga Way, a framework for what we stand for and everything we do as an organization — from hiring to decision making and product development. Developed with direct input from our colleagues, the Conga Way is the foundation for our culture. Job Title: Technical Architect/Sr. Technical Architect Locations: Ahmedabad / Bangalore/ Pune Reports to : Sr. Manager, PS A quick snapshot… Conga is seeking an experienced Technical Architect with over 12+ years of work experience who will play a key role in implementing Quote-to-Cash suite of products, including CPQ (configure/price/quote), contract management, revenue management and other related solutions. Perform hands-on design, solution architectures, architecture roadmaps, prototyping, proof-of-concepts, development tasks and integrating Conga products as required in support of current and new projects. Ensuring the solution is scalable and meets overall business requirements. Working with global teams actively for implementation. Be recognized as an expert in CPQ and/or Contract Management domain. Leading technical teams to deliver flexible and scalable solutions. Why it’s a big deal… A Technical Architect will help us design and deliver solutions for enterprise-grade customers using Conga products. The intention is to recommend the best solution for a given set of requirements and articulate the trade-offs involved in choosing one solution over another. Leading design sessions and writing design documents by managing the delivery of integrations and custom extensions will be most critical. This person should also be highly proficient and successful in managing the technical and overall scope of the client’s expectations. Are you the person we’re looking for? Related experience . You should have a good understanding of Revenue Lifecycle Management (Quote to Cash) domain. Should have a good understanding of at-least one CRM system (Salesforce, SugarCRM, Oracle Siebel CRM or any other). Should have hands on experience on development of technical design and enhancements using different configurations, C#, .Net, Angular / React JS (or equivalent front-end technologies). Implementing development best practices including thorough unit testing with a high level of code coverage is necessary. You should have demonstrated experience of working as part of an Agile development team. Experience in automated deployment process will help score more. Implementation and Integrations . The ability to drive deep-level technical discussions with prospects and help set expectations for potential project efforts is a must. A Technical Architect would interact directly with clients and end-users on a regular basis to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications, and interactions with internal / external applications. Design and Pre-Sales Activities . You would be responsible for providing hands-on expert level assistance to developers for any issues. Designing and managing the execution deployment and testing ensuring a quality solution is delivered will be the key. Ability to lead a requirement gathering session, write requirements, architecture documents and manage integrations. This role will include participation in pre-sales activities as and when required. Education. A bachelor’s degree in engineering or equivalent. Here’s what will give you an edge… Champion of the Customer. You understand that customers are one of business’ most important assets and you take that seriously. With more than 11,000 customers around the globe entrusting Conga with their business we make a commitment to their success and would love to hear how you will too! Analytical thinker and creative problem solver. You can see issues holistically and follow the flow of the stack to get to the root of the matter - a key skill in this role. But where you really shine is with your ability to identify creative solutions to unique customer requirements. This is critical for ensuring our customer issues are resolved in a manner that meets or exceeds their expectations without increasing their costs. Quality oriented . You rarely make mistakes because you have good processes in place to ensure that every detail is correct. But in those rare occasions when errors are realized (let’s face it, it happens to the best of us from time to time), you own them, correct them, learn from them, and then quickly adjust and communicate processes to ensure the same mistake doesn’t happen twice. It’s your transparency, authenticity and humility are what sets you apart from the rest Tools and certifications. Be recognized as an expert in CPQ and/or Contract Management ( CRM domain). Working experience with Atlassian Suite. Salesforce Platform Developer certifications (level I and II are preferred) or Microsoft Solutions Developer (MCSD) / Microsoft Certified Solutions Expert (MCSE). Good to have skills on extensibility framework, Knowledge of performance benchmarking and performance improvement. Experience in working on more than one project simultaneously. Industry expertise. Let’s face it, understanding of the software as a service industry would allow you to hit the ground running. Did we pique your interest? If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you! Preferred Resume Format We accept resumes in any format, we suggest using PDF or plain text. These formats help ensure that your resume’s formatting remains intact, making it easier for our recruiters to review your application promptly. Don’t meet every requirement for the role? Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles. Additional Information Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary. Conga's Applicant Privacy Statement The information you provide during the application process will be used in accordance with Conga’s Applicant Privacy Statement (https://conga.com/applicant-privacy-statement). By submitting your application, you acknowledge and agree to the terms outlined in this privacy statement. Show more Show less
Posted 3 weeks ago
4.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
We are looking for experienced consulting professionals who understand solutions, business processes, and technology designs within the Oracle CX Sales & B2B Service Cloud applications. Individuals should demonstrate ability to solve problems, take initiatives, and learn new products. Work within consulting teams that build market leading CX enterprise solutions using best of breed SaaS & PaaS platforms. You will be working along with our Architects/PMs, to understand customer goals/requirements, expectations, and challenges, analyze situations/data, for configuring or developing business & technical solutions on the Cloud. You will advise project managers & other partners from time to time on implementation aspects of the project. You will be responsible for the overall delivery quality on the project by ensuring team’s alignment to standard practices and procedures. Build an understanding of and demonstrate Oracle methodologies, tools, and leading practices. This is an exciting opportunity that will test your consulting, critical thinking, leadership, and technical skills with the ability to remain focused and follow-through on plans. You won’t be alone; we will provide the tools, raw data, training, coaching and people resources to help you be successful. Responsibilities: Provide consistent high quality & innovative solutions on CX Cloud engagements by interacting with customers and other partners to arrive at optimal solutions. Analyze and understand client goals, challenges & areas of opportunity to align Oracle’s CX Cloud applications for building optimal functional & technical solutions based on Industry Best Practices. Develop and deliver high quality presentations and demonstrations, present and articulate product features, and benefits, and configure and test overall Oracle Cloud solutions that delight the clients. Effectively utilize the Oracle CX Sales & B2B Service Cloud platform, VBCS, VBS, OIC and web technologies to deliver world class solutions. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Adhere to all Oracle Cloud security policies, standards, and procedures in the performance of job responsibilities. Mentor junior consultants in delivery of their customization and ensure the solution approach is in-line with the standard methodologies & future product roadmap. Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements. Promote knowledge by sharing lessons learned, innovations or new skills with team members. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Ideal Candidate should have the following qualifications/skills: Bachelor’s degree in Engineering or Computer Science (BCA/MCA/BSc Comp) or a technical field from a reputed 4-year college/university. Overall, 5-15+ years of experience relevant to this position. Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle CX Sales & B2B Service Cloud Applications, with strong implementation expertise in at least two of the following is a must. CX Sales B2B Service Cloud Oracle Integration Cloud Visual Builder Cloud Services Visual Builder Studio Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customization/integrations on Oracle CX Cloud Projects. Prior hands-on experience in functional configurations and customization in the following areas - custom objects, groovy scripting, assignment manager, workflows, triggers email alerts, Data Migration, OTBI Analytics etc. Deep knowledge in web based front end development using – HTML, JavaScript, and CSS Experience with React and/or other front-end JavaScript frameworks, would be a plus. Strong hands-on experience with design and development of integrations using various integration patterns. Experience developing integration strategy and architecture with project and other technical teams. Good understanding of Oracle PaaS components, such as XSLT mapper, Adapters, etc. Experience using shell commands, GIT, JIRA and other similar tools. Experience developing process flow diagrams, gathering requirements, conducting workshops, designing, and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Experience with web services standards and technology including WSDL, SOAP, REST, JSON, XML, XML-Schema, XSL, WS standards/Security etc. Knowledge of Oracle JET Toolkit, JavaScript APIs & Junit would be a big plus. In addition, successful Candidates will have the following preferred skills/background: Excellent customer facing & interpersonal skills with ability to build rapport with all partners. Prior experience working with US based clients/counterparts. Ability to work independently and manage multiple task assignments. Comfortable in constantly evolving and sometimes ambiguous work situations. Keen attention to detail and complex problem-solving abilities from operational and technical perspective’ High energy & drive coupled with strong oral and written communication skills, including presentation skills. Excellent problem solving, critical thinking and analytical skills with the ability to exercise good judgment. A “Go-getter” who focuses on continuous self-improvement and desire to stay abreast of emerging technologies. Prior experience of implementing other CRM solutions (Oracle Siebel, Salesforce.com, Microsoft Dynamics, etc.) Skilled in delivering clear outcome-based targets and measures by working with urgency in getting the job done. Show more Show less
Posted 3 weeks ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Role: Lead Software Engineer (PLSQL Developer) Required Technical Skills: Oracle Business Intelligence (OBIEE): Hands-on experience in building and maintaining OBIEE reports and dashboards. Oracle Data Integrator (ODI): Strong experience with ODI for data integration and transformation processes. Oracle SQL/PLSQL: Advanced proficiency in writing complex SQL queries, procedures, and performance tuning. CRM Domain Expertise: In-depth functional knowledge of CRM applications. Mandatory experience with Siebel CRM tools and modules. Databases: Oracle 12c, Oracle 11g. Tools: SQL*Plus, SQL Loader. Cloud Platforms: Working knowledge of AWS , particularly in creating and managing databases . Additional Notes: Candidate must be willing to work from the Chennai office full-time. Strong analytical, problem-solving, and communication skills are essential. Show more Show less
Posted 3 weeks ago
7.0 - 12.0 years
0 Lacs
Mysore, Karnataka, India
On-site
Job Responsibilities Develop teaching materials including exercises & assignments Conduct classroom training / virtual training Design assessments for various proficiency levels in a given competency Enhance course material & course delivery based on feedback to improve training effectiveness Gather feedback from stakeholders, identify actions based on feedback and implement changes Location: Mysore, Mangalore, Bangalore, Chennai, Pune, Hyderabad, Chandigarh Description of the Profile We are looking for trainers with 7 to 12 years of teaching experience and technology know-how in one or more of the following areas: Java – Java programming, Spring, Angular / React, Bootstrap Microsoft – C# programming, SQL Server, ADO.NET, ASP.NET, MVC design pattern, Azure, MS Power platforms, MS Dynamics 365 CRM, MS Dynamics 365 ERP, SharePoint Testing – Selenium, Microfocus UFT, Microfocus-ALM tools, SOA testing, SOAPUI, Rest assured, Appium Big Data – Python programming, Hadoop, Spark, Scala, Mongo DB, NoSQL SAP – SAP ABAP programming / SAP MM / SAP SD /SAP BI / SAP S4 HANA Oracle – Oracle E-Business Suite (EBS) / PeopleSoft / Siebel CRM / Oracle Cloud / OBIEE / Fusion Middleware API and integration – API, Microservices, TIBCO, APIGee, Mule Digital Commerce – SalesForce, Adobe Experience Manager Digital Process Automation PEGA, Appian, Camunda, Unqork, UIPath MEAN / MERN stacks Business Intelligence – SQL Server, ETL using SQL Server, Analysis using SQL Server, Enterprise reporting using SQL, Visualization Data Science – Python for data science, Machine learning, Exploratory data analysis, Statistics & Probability Cloud & Infrastructure Management – Network administration / Database administration / Windows administration / Linux administration / Middleware administration / End User Computing / ServiceNow Cloud platforms like AWS / GCP/ Azure / Oracle Cloud, Virtualization Cybersecurity Infra Security / Identity & Access Management / Application Security / Governance & Risk Compliance / Network Security Mainframe – COBOL, DB2, CICS, JCL Open source – Python, PHP, Unix / Linux, MySQL, Apache, HTML5, CSS3, JavaScript Show more Show less
Posted 3 weeks ago
4.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
We are looking for experienced consulting professionals who understand solutions, business processes, and technology designs within the Oracle CX Sales & B2B Service Cloud applications. Individuals should demonstrate ability to solve problems, take initiatives, and learn new products. Work within consulting teams that build market leading CX enterprise solutions using best of breed SaaS & PaaS platforms. You will be working along with our Architects/PMs, to understand customer goals/requirements, expectations, and challenges, analyze situations/data, for configuring or developing business & technical solutions on the Cloud. You will advise project managers & other partners from time to time on implementation aspects of the project. You will be responsible for the overall delivery quality on the project by ensuring team’s alignment to standard practices and procedures. Build an understanding of and demonstrate Oracle methodologies, tools, and leading practices. This is an exciting opportunity that will test your consulting, critical thinking, leadership, and technical skills with the ability to remain focused and follow-through on plans. You won’t be alone; we will provide the tools, raw data, training, coaching and people resources to help you be successful. Responsibilities: Provide consistent high quality & innovative solutions on CX Cloud engagements by interacting with customers and other partners to arrive at optimal solutions. Analyze and understand client goals, challenges & areas of opportunity to align Oracle’s CX Cloud applications for building optimal functional & technical solutions based on Industry Best Practices. Develop and deliver high quality presentations and demonstrations, present and articulate product features, and benefits, and configure and test overall Oracle Cloud solutions that delight the clients. Effectively utilize the Oracle CX Sales & B2B Service Cloud platform, VBCS, VBS, OIC and web technologies to deliver world class solutions. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Adhere to all Oracle Cloud security policies, standards, and procedures in the performance of job responsibilities. Mentor junior consultants in delivery of their customization and ensure the solution approach is in-line with the standard methodologies & future product roadmap. Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements. Promote knowledge by sharing lessons learned, innovations or new skills with team members. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Ideal Candidate should have the following qualifications/skills: Bachelor’s degree in Engineering or Computer Science (BCA/MCA/BSc Comp) or a technical field from a reputed 4-year college/university. Overall, 5-15+ years of experience relevant to this position. Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle CX Sales & B2B Service Cloud Applications, with strong implementation expertise in at least two of the following is a must. CX Sales B2B Service Cloud Oracle Integration Cloud Visual Builder Cloud Services Visual Builder Studio Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customization/integrations on Oracle CX Cloud Projects. Prior hands-on experience in functional configurations and customization in the following areas - custom objects, groovy scripting, assignment manager, workflows, triggers email alerts, Data Migration, OTBI Analytics etc. Deep knowledge in web based front end development using – HTML, JavaScript, and CSS Experience with React and/or other front-end JavaScript frameworks, would be a plus. Strong hands-on experience with design and development of integrations using various integration patterns. Experience developing integration strategy and architecture with project and other technical teams. Good understanding of Oracle PaaS components, such as XSLT mapper, Adapters, etc. Experience using shell commands, GIT, JIRA and other similar tools. Experience developing process flow diagrams, gathering requirements, conducting workshops, designing, and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Experience with web services standards and technology including WSDL, SOAP, REST, JSON, XML, XML-Schema, XSL, WS standards/Security etc. Knowledge of Oracle JET Toolkit, JavaScript APIs & Junit would be a big plus. In addition, successful Candidates will have the following preferred skills/background: Excellent customer facing & interpersonal skills with ability to build rapport with all partners. Prior experience working with US based clients/counterparts. Ability to work independently and manage multiple task assignments. Comfortable in constantly evolving and sometimes ambiguous work situations. Keen attention to detail and complex problem-solving abilities from operational and technical perspective’ High energy & drive coupled with strong oral and written communication skills, including presentation skills. Excellent problem solving, critical thinking and analytical skills with the ability to exercise good judgment. A “Go-getter” who focuses on continuous self-improvement and desire to stay abreast of emerging technologies. Prior experience of implementing other CRM solutions (Oracle Siebel, Salesforce.com, Microsoft Dynamics, etc.) Skilled in delivering clear outcome-based targets and measures by working with urgency in getting the job done. Show more Show less
Posted 3 weeks ago
3.0 years
0 Lacs
Pune, Maharashtra, India
On-site
What You’ll Do Provides the various internal stakeholders with product, delivery, pricing, claims/returns and program information. Manages orders, including order entry and order changes. Expedites orders and shipments with operations. Responsible for maintaining accurate customer information, validating price, verifying order terms and conditions, confirming routing rules and entering shipment, quantity and date information. Emphasis is on world class customer service that is a competitive weapon and contributes to the growth of the business. "A.Oversee and own order sources which are Site-specific mailboxes and customer portals to obtain Purchase orders. B. Receives, reviews, and completes selected Purchase Orders (PO) and Purchase Order modifications in the various ERP systems by following the processes defined and tools provided. C. Complete order requirements and check the price and quantity of each item listed and then Process or load orders from customers in ERP systems like MFGPRO or Siebel C360 with a high level of attention to detail. D. Highlight any discrepancy in price, ship to locations, legal entity, etc. to customer/site stakeholders and ask for an amended PO. E. Analyses, qualifies, and completes Change Order Requests F. Expedites orders to prevent customer line-downs or machine downtime. Processes emergency and/or expedited orders and shipments in a timely manner. G. Provides product information or leverages internal resources to fulfill requests. H. Update SOs to reflect the date of corresponding POs for indent sales orders. I. Proves to be highly accurate, reliable, and timely on activities delegated by the Sites. J. Maintains accurate and organized order files, and order acknowledgments. K. Proactively communicates in a timely manner with external customers about the order verification, order status, pricing, and shipment status. L. Communicates in a timely manner with operations to verify lead times, schedule customer orders according to their delivery needs, and communicate special handling requests. M. Archive Purchase order Sales order acknowledgment in a central repository to fulfill compliance requirements. N. Process orders and quotes in accordance with service-level agreements with site stakeholders. O. Work toward achieving a high level of internal and external customer satisfaction and always ready to adapt as per customers' requirements. P. Promotes customer satisfaction and achieves cycle time reduction through team-based problem-solving. Q. Fosters an environment that promotes Eaton’s goals and philosophy, encourages continuous improvement, and builds stakeholder relationships. R. Should have experience working in rotational or fixed night shifts. S. Should be able to Multitask and efficiently maneuver through different processes T. Should be able to train and impart process knowledge to the new hires. U. Should be able to suggest process improvement ideas. V. Should be able to support non-core but important various reports to sites & stakeholders. W.Should be able to act as a SPOC for micro sub-processes." Qualifications Graduate/Postgraduate Minimum 3 years experience in Customer Service, Call center atmosphere and or Materials related field. Skills "1. Understanding of Eaton's business processes & systems Data entry skills, including proofreading Knowledge of ERP (Oracle), business intelligence platforms (Power BI, QlikView), order management (including MFG/PRO & Pharos) software programs Microsoft office (Excel, Word, PowerPoint Keyboarding skills required – typing and 10-key. Minimum speed 35 WPM Solid understanding of markets (customers, end customers, and competitors) and how our products service those markets. " "1. Organization and time management skills Mathematical skills Reasoning ability Problem Solving Skills Phone skills and customer communication skills Out-of-the-box thinking Ability to quickly adapt to change and successfully manage urgent/high and multiple priorities. Understanding of Eaton Business Excellence Award (EBEA) requirements" ]]> Show more Show less
Posted 3 weeks ago
3.0 - 7.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Hello visionary! We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team. Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs. You'll make a difference by: Creation and maintenance of Template company codes within Localization process (=means Country template in SHERPA X). Set up ARAP Fit customizing for new template code. Set SD/MM ORG Settings for new template company code. Update SD org. structure and finalize ARAP FIT customizing. Set GL ORG Setting for new template company code. Customize and adapt SAP templates for local country requirements, ensuring compatibility with local financial, tax, and legal systems. Implement country-specific configuration changes to support localization in modules such as SAP FI/CO, SAP MM, SAP SD, etc. Modify and develop custom code to address local regulatory requirements and business processes. Collaborate with local business teams to understand and document specific requirements for different countries. Work on implementing localization features (e.g., tax regulations, country-specific reports, legal requirements) within SAP, ensuring that the templates meet the local requirements. Research and keep up-to-date with regional laws, tax codes, and localization requirements to ensure SAP solutions comply with evolving regulations. Your success is grounded in: Strong communication skill and interpersonal skills. Experience in SAP S/4 Hana for minimum 3 years. working in a global project with international stakeholders. Join us and be yourself! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. This role is based in Bangalore. But you'll also get to visit other locations in India and globe, so you'll need to go where this journey takes you. In return, you'll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We're Siemens. A collection of over 396,000 minds building the future, one day at a time in over 200 countries.
Posted 3 weeks ago
1.0 - 2.0 years
3 - 6 Lacs
Noida, New Delhi
Work from Office
Roles and Responsibilities of a Telecaller :Here are some typical responsibilities you can incorporate into a comprehensive job description for a telecaller.- Initiate outbound calls to potential customers to introduce and promote products/services.- Conduct follow-up calls to nurture leads.- Build rapport with potential customers. - Identify potential leads through effective questioning and conversation.- Meet and exceed daily, weekly, and monthly sales targets.- Efficiently manage call time to maximize productivity and achieve sales goals.- Stay updated on industry trends, product knowledge, and sales techniques.- Follow predefined scripts while adapting to customer responses to maintain consistency.- Collaborate with team members.Qualifications and Skills of a Telecaller :- Here are some skills and qualifications that you can incorporate into your job description for hiring a telecaller. - Bachelor's degree or higher in any field.- Effective verbal communication skills.- Active listening and attention to detail abilities.- Flexibility to adapt to changing scripts and strategies.- Good understanding of the product or service they are selling. - Effective time management skills.- Basic proficiency in using computer applications and CRM systems.- An optimistic and result-driven mindset.- Spontaneous thinking abilities to resolve customer issues.- Ability to multitask.- Ability to work independently and take the initiative when necessary.- Capable of representing the company professionally.Salary :When hiring a telecaller, it is important to consider the financial aspect. As per industry standards, the average salary of a fresher telecaller is - 3.5 LPA - 6 LPA. However, the salary range for an experienced telecaller can vary from - 5 LPA to - 11 LPA, based on factors, such as location, company, experience, and skills. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 3 weeks ago
0.0 - 5.0 years
1 - 6 Lacs
New Delhi, Gurugram
Work from Office
Key Responsibilities : - Respond to customer inquiries via phone, email, and live chat- Identify customer needs and provide accurate and comprehensive solutions- Troubleshoot technical issues and guide customers through self-service options- Escalate complex issues to the appropriate team members- Document all interactions and resolutions for future reference- Contribute to the development and improvement of support documentation and FAQs- Proactively identify and address customer concerns and feedback- Maintain a positive and professional demeanor at all times- Work collaboratively with other team members to achieve departmental goals Qualifications and Skills : - Excellent communication and interpersonal skills- Strong problem-solving and analytical abilities- Ability to prioritize tasks and manage time effectively- Proficient in written and verbal communication- Excellent computer skills and working knowledge of relevant software- Experience in customer service or a related field is preferred- A positive, enthusiastic, and team-oriented attitude- Ability to work independently and as part of a teamEducation and Experience :- Bachelor's degree or Master's Degree- Previous customer service or support experience is a plus.- Familiarity with CRM systems is an advantage. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 3 weeks ago
8.0 - 13.0 years
10 - 15 Lacs
Bengaluru
Work from Office
8+ years of hands-on experience in Oracle Intelligent Advisor (formerly Oracle Policy Automation). Translate legislation and policy into business requirements, whereby end users are able to validate and verify transformation into OPA. Responsible for modeling, development, regression, testing, and deployment of OPA project to production. OPA Rule Authoring, debugging, Interview screen development. Oracle Intelligent Advisor Hub management. Knowledge of SOAP/REST Webservices. Interact directly with customers and peers across Oracle in arriving at optimum solution. Provide good technical and business advice to the customer at all times with respect to the final solution and its successful adoption. OPA certification is a plus. Knowledge of other CRM products(Service Cloud/RightNow, CPQ, Sales, Siebel) is a plus. Mandatory Skills (2-3)ONLY OPA Knowledge on REST, SOAP,JSON etc Good to Have Skills Hands-on experience in OPA
Posted 3 weeks ago
2.0 - 3.0 years
4 - 5 Lacs
Pune
Work from Office
Gutor is a leading international manufacturer of UPS systems for industrial applications. The company has been in business for over 75 years and has a proven track record of delivering high-quality products and services. Gutors products are designed to meet the demanding needs of industries such as oil & gas, petrochemical, chemical, nuclear, and transportation. The company also has a global presence with over 600 employees in more than 30 countries and branches in Brazil, China, India, Malaysia, Mexico, Saudi Arabia, the United Arab Emirates, and the U.S.A to name a few. Gutor is committed to providing its customers with the best possible support. The company has a team of experienced engineers and technicians who are available to help with any problems that may arise. The Order Processing Administrator has the responsibility to manage order booking using the specified electronically tools in a daily basis. Also, responsible to perform daily invoicing functions and billing processes. This position requires to be specialist of at least in Order Registration or Invoicing role. The Order Processing Specialist coordinate and work closely with Sales, Project Management, Engineering, Finance, Purchasing, Controlling and Export departments to ensure that every order is processed on time. The individual must be able to work independently and as part of the team, manage all communication with team members and ensure compliance to time frame and quality. ESSENTIAL DUTIES AND RESPONSIBILITIES Order Registration & Project Administration : Accurately enter and process order booking in a timely manner Process and follow up to complete the Order Registration Process (ORP) Handling data of the Project Builder in SAP according to project overview and customers PO Issue customer PO acknowledgement Process project Change Order Process material upload (BOM / ECO) Uploading timesheet in a weekly basis Data control in Siebel (enter and update Assets) Invoicing: Generating invoices advance payment, partial and final invoice Focal person dealing with communication on Bank Guarantee related issue Handling billing milestone for projects Monitoring and generating billing milestone report To ensure Letter of Credit is received from customers Bank before releasing the shipment Working closely with Banks to ensure Bank Guarantee is accurately processed within the time frame Cooperation with the finance department to resolve invoice and pricing issues Actively works with Project Managers to update the payment milestone Issue of Debit / Credit Notes KNOWLEDGE AND SKILLS - REQUIRED Must posses at lease a Diploma/Degree in Business Administration/ Accountancy /Finance or relation field 2- 3 years in the related position Good knowledge of: SAP, Excel, Words, Notes, Siebels, Outlook Ability to prioritize, multi-task for maximum efficiency without sacrificing accuracy Excellent written and verbal communication skills Demonstrate account ownership and organizational skills Ability to work effectively in a team and independently Ability to work in a face-paced environment PERSONAL ATTRIBUTES Adaptibility Initiative Reselience Gutor is an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Posted 3 weeks ago
10.0 - 15.0 years
35 - 40 Lacs
Hyderabad
Work from Office
Job Title: Netcool Developer Roles & Responsibilities: Minimum 8 ~ 10 years delivery and support hands on experience in IBM Netcool Application Suite such as Netcool Omnibus version 7.3.1/7.4/8.1, Netcool Impact 6.1/7.1, Netcool Probes/Gateways, Netcool WebGUI (TIP/Jazz DASH), TBSM etc. and worked on industry grade three tiered Netcool Architectures as Developer/Solution Designer role. Data migration /Netcool Upgrade experience an advantage. Should have excellent awareness of Netcool Architecture and hands on experience in following Netcool Modules Omnibus TBSM Impact WebGUI ITM ITNM ITCAM TCR Report Perl Script Shell Script Experience of third party integrations of Netcool with other OSS and BSS components such as BMC Remedy/ServiceNow/Siebel, XMatters, Inventory Systems (Cramer/Granite etc.). Also, should have good experience of using Netcool components such as Netcool Impact for third party Database Integrations, Creation of Operator Views, Integration with Webservices (SOAP/REST), SNMP integrations etc. Experience of Integration of EMS/OSS applications into Netcool using Netcool probes and Gateways. Should have a wide range of Netcool Probes experience such as Radio Network Operators (E//, Nokia etc.) along with the Fixed Line and IP Network equipment Operators (SNMP/Cisco/Huawei etc.), Specific component gateways such as remedy gateway, Socket gateways etc. The basic experience of using generic probes such as SNMP MTTRAPD Probe, Syslog Probe, Ping probe, Email probe etc. is assumed. He should have good communication skills to perform/support Unit testing, E2E integration testing of developed functionalities Support the deployment process, including sanity testing Defect resolution Understands complex and advanced Network Management/Monitoring concepts and Must be proactive and preventive in problem solving Ability to work independently on multiple tasks along with Strong analytical and troubleshooting skills Should have good communication skills with internal as well as external stakeholders and must have worked in an Onsite/Customer facing role Knowledge of Databases and Scripting languages (Perl/PHP/Python) along with Web Development Technologies (Webservers/JavaScript/Java Development) will be added advantage. Having Experience in effort estimation, project technical timeline estimation, Statement of work. Experience NOI 1.6.
Posted 3 weeks ago
1.0 - 4.0 years
1 - 5 Lacs
Coimbatore
Work from Office
JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Financial Management To manage and control all critical spares for all installations as per manufacturer recommendations and inventory Coordinate with AEM for collating all RM requirements quarterly basis. Follow up for assigned PO, work completion as per PO until invoice submission. Operations Management To carry out all engineering operational procedures Ensure proper functioning of the following system in the facility All Electrical Systems All HVAC system All PAC s Water, Plumbing, Sanitary Systems Elevators/Lifts Cafeteria equipment s To liaise with the vendors for maintenance/service practices of ME contactors to deliver quality work practices in line with the manufacturer recommendations. To ensure that all maintenance related schedules shut down in consultations with OEM Accenture are followed. Daily inspection of log books, history card, checklist, escalation charts, OCP PPM schedules etc for a better management of engineering systems To ensure and guide the technical staff attends work for closures for all FS technical related issues in the facility. To adhere to 52 weeks annual ME maintenance schedule. To maintain consistency on agreed SLA KPI. To participate during emergency evacuation procedure and manage all health safety issues. 1Prepare and collate data related to vendor performance and escalate as required. Ensure proper usage functioning of e-fit facility tool (IMT, VMT, Sites ops modules, Site Inspection Tool) as per defined scope. Ensure all PM work orders in 360 facility tool are closed and escalate in case of any deviation. Track and close all builder related queries in QMS on monthly basis. Conduct ME onboarding process, back to Basic as defined. Ensure all the mandatory trainings are conducted as per schedule and track for attendance. Coordinate for execution of works related to IC requests without escalations. Conduct interview for ME new joiners. Ensure 100% usage of online work permit tool and upload incidents in the incident tool. Proper handing taking over tabs which are utilized for taking equipment readings. Conduct central store audit, BMS store audit and BMS audit on monthly basis. Facility walk around and ensure Walk around map Guide is followed and maintained. Coordinate with DM team for any issues that need help. Important and VIP client visits to be coordinated with Events team and should be managed without escalations. Ensure to close the Seibel tickets on time weekly once do analysis for repeated complaints and highlight to CE Ensure to support for all client audits /Internal External audits Ensure the functionality of all technology tools in the facility Records Management To ensure Daily, Weekly, Monthly, Quarterly, Half Yearly Yearly records are prepared and sent to the chief engineer for all engineering related activities. To update maintain all records on daily basis (Log books, History Cards, Equipment details, Service Reports, Incident Reports etc. ) Estate Management To ensure Daily, Weekly, Monthly, Quarterly, Half Yearly Yearly records are prepared and sent to the chief engineer for all engineering related activities Ensure visit and inspect all the critical areas maintained by builder wherever allowed on a daily basis - (Chiller, HT, DG, LT, LMR, STP and pump rooms) Ensure daily co-ordination with the builder on the diesel / water Track ensure all the activities are performed by the builder as per the contract like FAPA test, Fa ade glass cleaning etc. , Follow up on all the invoices submission by the builder on time Intimate on any deviation in builder operation and follow up on closure Reporting Management Daily Report - DSR/walk around guide, SLA Report, Engineering report Weekly report - Major highlights, zonal point, Weekly RM tracker Monthly Report -MMR, fortnightly central store SIH report, Energy Report, IIEE Report, Major works carried out report Equipment Status Report, LCD Projector Report, Statutory Compliance Report, Monthly report Escalation to be followed during an incident as per escalation matrix. To provide management advice on Helpdesk/Mailroom for escalated issues during the shift To ensure immediate response to all priority calls from employees and Siebel team during the shift and follow escalation process Clearing of C-mail / Government agencies mail to the proper recipient. To ensure accident or crises management is addressed immediately Location: On-site -Coimbatore, TN Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don t meet all of the requirements. We re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Posted 3 weeks ago
2.0 - 5.0 years
5 - 8 Lacs
Noida
Work from Office
Step into a role of UKCB Collateral Management Analyst at Barclays, where you ll take responsibility for customer service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. You must follow well defined procedures that may require a range of job routines and make judgement based on practice and previous experience. To thrive in this role, you ll need some previous experience in : A detailed understanding of the end-to-end lending process and its component functions e. g. Client, Relationship point, Credit, Post sanction fulfilment etc Lending related roles with knowledge of relevant technology/applications e. g. Siebel, Customer System (Full serve), E-mail servicing, ZEUS, Loan IQ/ACBS, etc. Understanding of the end-to-end lending process and its component functions e. g. Client, Relationship point, Credit, Post sanction fulfilment etc. Excellent communication both written and verbal You may be assessed on key critical skills relevant for success in role, such as : Legal documents, loading valuations to security system, releasing of security and perfecting a charge in system accurately in line with Lending procedures. Liaise with other upstream and downstream teams of the Bank with effective relationship building. Releasing of security and perfecting a charge in system etc. Purpose of the role To support Wholesale Lending with day-to-day processing, reviewing, reporting, trading and issue resolution. Accountabilities Support with day-to-day Wholesale Lending initiatives including processing, reviewing, reporting, trading and issue resolution through lending technical expertise. Monitoring the bank s lending operations to ensure that they are conducted in an efficient and effective manner and comply with relevant regulatory requirements. Collaboration with teams across the bank to align and integrate Wholesale Lending processes. Identification of areas for improvement and providing recommendations for change in Wholesale Lending processes. Development and implementation of Wholesale Lending procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on Wholesale Lending performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice in Wholesale Lending Services. Participation in projects and initiatives to improve Wholesale Lending efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs.
Posted 3 weeks ago
5.0 - 10.0 years
8 - 14 Lacs
Hyderabad, Bengaluru
Hybrid
Please be informed : Who can join Immediate - Max 15 days apply, higher notice period not being considered. Siebel Developer Exp Level : 5+ years Client : Product based in Financial Interview Mode - 2 rounds Virtual Work Location : Hyderabad & Bangalore (Hybrid - 3 days work from office) Full time and permanent with TechStar Group' deployed to Client Job Description : - Proficiency in Siebel (Mandatory skill) is vital for participating in critical development and support activities. - Strong experience in Siebel Configuration to develop and maintain customized application setup necessary for client needs. - Expertise in Siebel EAI for seamless integration of Siebel CRM applications with third-party systems to ensure cohesive functionality. - Competence in Siebel Workflow to automate and manage complex business processes efficiently within the Siebel environment. - Solid understanding of Siebel Scripting to enhance application functionality and meet business requirements effectively. - Knowledge of Siebel Open UI for crafting robust user interfaces that enhance user interaction and streamline processes. - Experience in Siebel Integration to facilitate effective integration strategies across various software applications and databases. - Understanding of Siebel EIM to execute and manage data migration processes robustly and reliably. Roles and Responsibilities : - Collaborate with cross-functional teams to design, develop, and implement Siebel CRM solutions that align with business requirements. - Analyze and convert business needs into detailed design specifications and solutions using Siebel Tools. - Lead Siebel system configuration, workflow management, and scripting tasks to customize solutions tailored to specific -business needs. - Conduct technical troubleshooting and provide robust solutions for all Siebel-related technical issues encountered by users. - Maintain and support Siebel application environments, ensuring high performance and availability. - Integrate Siebel applications with other business systems using EAI, EIM, and other integration tools, as required. - Implement GUI components and enhance user interfaces using Siebel Open UI to improve user experience. - Document and report on project progress, roadblocks, and updates to stakeholders and management teams regularly. - Experience in applications development, with at least 4-8 years experience in a Siebel Development. - Extensive background across multiple Siebel modules with recent experience in Siebel Telecommunication Application - Understanding of Siebel Architecture - Siebel Product and Pricing - Siebel EAI - Experience in configuration modules, Scripting, WF etc.. - Siebel Data model and building & debugging sql procedures - Knowledge of Data validation manager and its components. - Experience in building Siebel Business process and debugging of Workflow issues. - Knowledge of Siebel vanilla Modules of Siebel Telecommunication application. - Siebel Configuration - Good knowledge & work experience on Account & Contact management - Good knowledge & work experience on Assistant Agent Billing Care - Siebel CRM ScriptingOpen UI - CRM order Management & EAI - Siebel Workforce management - Siebel PRM/ Dealer management, - Siebel Field Service - Siebel BI Publisher Reports - Siebel Version 20.xxxx and above experience should be preferred - Telco Experience is must - Good to have RODOD Implementation knowledge Please be informed : Who can join Immediate - Max 15 days apply, higher notice period not being considered.
Posted 3 weeks ago
3 years
0 Lacs
Greater Kolkata Area
On-site
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle SOA OSB Good to have skills : Oracle Siebel Development Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function seamlessly to support organizational goals. You will also participate in testing and refining applications to enhance user experience and efficiency, while staying updated on industry trends and best practices to continuously improve your contributions to the team. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of application processes and workflows. - Engage in code reviews to ensure quality and adherence to best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle SOA OSB. - Good To Have Skills: Experience with Oracle Siebel Development. - Strong understanding of application development methodologies. - Experience with integration patterns and service-oriented architecture. - Familiarity with troubleshooting and debugging techniques. Additional Information: - The candidate should have minimum 3 years of experience in Oracle SOA OSB. - This position is based at our Kolkata office. - A 15 years full time education is required. 15 years full time education Show more Show less
Posted 4 weeks ago
16 years
0 Lacs
Hyderabad, Telangana, India
On-site
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. As a Senior Project Manager, your work will cut across areas of judicious planning, operational excellence, governance and capability improvement. As the Senior Project Manager, you will help in implementing Global business vision and strategy, This position requires big-picture thinking, initiative, zeal, attention to detail, the ability to learn quickly, the capacity to handle internal and external relationships, the competence to work with senior executives, and excellent soft skills. Key Responsibilities Drive programs of strategic importance from the Program Management Office (PMO) Ability to plan, estimate, budget, finance; handle, and control costs so that the project can be completed within the approved budget. Handle project revenue by meticulously tracking as sold margin and as delivered margin for the project Conceptualise, analyse and evaluate the needs of different programs; make recommendations with business justification, and finally upon approval, forefront the programs Understanding of Agile-certified Scrum processes, and current methods of coordinating Business & IT. Understanding of Scrum Master concepts and exhibits demonstrably the traits of a successful Scrum Master. Possesses certification in either Agile Scrum Master (ASM) or Certified Scrum Master (CSM) from an accredited Agile/Scrum organisation Ability to build project timelines to plan and lead all aspects of and report progress within the project environment. Ability to identify all people or organisations impacted by the project, analyse customer expectations and impact on the project, and develop appropriate management strategies for actively engrossing collaborators in project decisions andexecution Responsible for the overall direction and strategic leadership in project delivery Oversee DevOps implementation, deployment, and integration of solutions, and responsibility for the successful delivery of projects. Provide leadership to strategise and execute a variety of programs, services, and initiatives that are significant in scope, complexity, and risk Requirements 8+ years of Program/ Project Management experience and 16+ years of overall IT experience 3+ years of managing Salesforce Projects Ability to collaborate with a customer's executives and demonstrate strategic understanding of business needs Hands-on experience with one or more CRM software products (Salesforce CRM, Siebel, Clarify, Vantive, PeopleSoft, NetSuite) would be a strong asset Hands-on experience with PM tools like JIRA / MS Project Any project management-related certification ( PMI - PgMP) is an asset Advanced Microsoft Excel skills (formulas, data cleansing, data manipulation) Must be ready to travel on a need basis Ability to manage multiple projects/ programs and mentor a group of Project Managers Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Show more Show less
Posted 4 weeks ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Title: SAC Planning – Lead Consultant Experience : 8-10 Years Job Location : Hyderabad, Bangalore, Pune, Mumbai, Delhi. Job Summary: Looking for a skilled and detail-oriented Data Integration Specialist to join our team. The ideal candidate will have a strong understanding of data requirements for SAC (SAP Analytics Cloud) planning, with experience integrating data from various sources such as JDE, ERP, S4HANA, Siebel, and Kinaxis into EDAP (Enterprise Data Access Platform) and subsequently into SAC. This role requires a deep knowledge of data transformation, data enrichment, and seamless data flow across systems. Key Responsibilities: • Understand and analyze data requirements for SAC planning and related processes. • Integrate data from various systems (JDE, ERP, S4HANA, Siebel, Kinaxis) into EDAP for further processing and transformation. • Design, develop, and optimize data transformation and enrichment processes to ensure accurate and actionable data flows into SAC. • Collaborate with cross-functional teams to define data requirements and provide solutions for data extraction, transformation, and loading (ETL). • Support troubleshooting and resolve data-related issues to ensure high-quality data delivery to SAC. • Maintain and optimize the EDAP environment for efficient data processing and integration. Required Skills & Qualifications: • Strong understanding of data transformation processes and data enrichment techniques. • Experience with data integration from systems like JDE, ERP, S4HANA, Siebel, Kinaxis into EDAP and SAC is a plus. • Knowledge of SAP Analytics Cloud (SAC)/ planning and its data requirements. • Proficiency in data modeling, ETL, and integration techniques. • Familiarity with EDAP (Enterprise Data Access Platform) is a plus. • Ability to work collaboratively with business and technical teams to understand data needs and deliver solutions. Preferred Skills: • Familiarity with SAP SAC and Kinaxis. • Understanding of data governance, data quality, and best practices in data management. • Experience with advanced data processing tools and techniques. How to Apply: 📧 Send your updated resume to: latha.a@zettamine.com Please include the following in your email: Full Name Contact Number Total Experience Relevant Experience Current CTC Expected CTC Notice Period #SAC #SACplanning #planning #ETL #datamodelling Show more Show less
Posted 4 weeks ago
5 years
0 Lacs
Hyderabad, Telangana, India
On-site
Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Oracle Siebel Enterprise Application Integration (eAI) Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Software Development Lead, you will be responsible for developing and configuring software systems, applying knowledge of technologies, methodologies, and tools to support clients or projects in Bengaluru. You will lead a team in delivering end-to-end solutions or specific stages of the product lifecycle. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Lead the team in implementing innovative solutions - Mentor junior team members to enhance their skills Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Siebel Enterprise Application Integration (eAI) - Strong understanding of software development lifecycle - Experience in leading software development projects - Knowledge of various programming languages and technologies - Hands-on experience in system integration and configuration Additional Information: - The candidate should have a minimum of 5 years of experience in Oracle Siebel Enterprise Application Integration (eAI). - This position is based at our Bengaluru office. - A 15 years full time education is required. 15 years full time education Show more Show less
Posted 4 weeks ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Join Us At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact. About VOIS VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. About VOIS India In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. What You’ll Do Responsible for the execution of detailed test plans, test cases and test scripts in the E2E Telecom domain in a Telco environment across Mobile, Fixed Line & BRM Execute test scripts and report the progress in specified tools or trackers Identify and raise defects using the agreed methodology and tools Inform the test lead, test manager and non- functional test lead of any issues that may affect the schedule, budget, or quality of the product or the testing process. Record problems and issues in accordance with the project's problem and issue management plans. Uses the agreed Test Tools and Environments to produce all test deliverables, results and defects. Work with the application team to resolve any issues that arise out of the testing process. Participate in the release control process (when the application is transferred from the build team to the test team) to ensure that solutions meet business requirements. Validate product fixes Ensures quality and accuracy of the test deliverables execution and results are maintained through to software release. Delivers support to the analysis, design and test phase for the new functionalities required Who You Are Good Communication skills Minimum 3 years in Telco Digital/ Online & Retail Applications (ORPOS, ORCO, ORBO, ORSIM, ORMS) , Oracle Stack Applications (Siebel, OSM, ASAP, FMW, BRM) across the full SDLC in Telco BSS/OSS environments across Mobile, Fixed Line & BRM In depth software quality assurance experience including defect management for the Application based on Digital Platforms (Web & App) , Retail Stack (ORPOS, ORCO, ORBO, ORSIM, ORMS) , Oracle Siebel (CRM, BRM, OSM) , Middleware Suite (FMW, TIL Understand Telecom architecture and different order types Good understanding of Product catalogue Ability to analyse Product Catalogue rules and Evaluate test conditions Experience with Test Tools (HP-Mercury Quality Centre / JIRA preferably) Good hands-on experience in Digital Channels, Retail Channel, Siebel CRM, OSM, FMW & BRM and aware of Telecom Order Provisioning for different order types Hands On experience on Unix, SQL Basic understanding of network provisioning Experience of Functional testing including System, Integration, Regression testing as well as data migration Strong QA and Testing industry knowledge Experience working with virtual teams situated across multiple geographies Excellent defect management & tracking skills, QC VOIS Equal Opportunity Employer Commitment India VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we’ll be in touch! Not a perfect fit? Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity. What's In It For You Who we are We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance. Together we can. Show more Show less
Posted 4 weeks ago
8 years
0 Lacs
Delhi, India
On-site
Job Requisition ID # 24WD76989 Position Overview Autodesk, Inc., is a leader in 3D design, engineering and entertainment software. Customers across the manufacturing, architecture, building, construction, and media and entertainment industries—including the last 16 Academy Award winners for Best Visual Effects—use Autodesk software to design, visualize, and simulate their ideas before they're ever built or created. As a License Compliance Inside Sales Representative, you will work through a large volume of License Compliance leads and opportunities to vet, drive and close out. You will work with Autodesk sales teams (TSR teams), channel partners, legal, and other members of the License Compliance team on compliance matters. Your primary activity is discussing the (potential) compliance matter with customers, users and ensuring this leads to a commercial resolution. You will drive a high level of customer compliance engagements – whether warning letters or audit activities, resolving compliance matters while retaining customers. You will also be responsible for meeting and forecasting quarterly and annual License Compliance sales goals within your territory. You will report to License Compliance Sales Manager and work in a Hybrid work environment. Responsibilities Work through a large volume of license compliance leads – speaking with customers to uncover the compliance issues, ensure customer understands the Intellectual Property or contractual violation at hand, negotiate a resolution and timeline and agree on a commercial closure Communicate directly with customers to negotiate a license compliance settlement value and timeline for purchase Initiates warning letters or audit requests with Autodesk customers and leads customer through the audit process. Present audit findings to customers and negotiates on the resolution Uses Autodesk License Compliance analytics tools and databases to investigate License Compliance prospects Engages customers at the CXO level to gain their cooperation and participation in License Compliance warning letter or audit process Deliver unpopular results and messages and handle impassioned discussions and negotiations around non-compliance matters Experience researching and generating leads to apply Autodesk licensing rules to multiple customer software deployments Ability to mitigate complex pushback by customers regarding the compliance situation Uses Salesforce.com to track all leads, opportunities, activities and results – following global License Compliance guidelines for closed loop tracking Uses lead tracking tools to forecast compliance sales. Utilize Autodesk customer self-audit process document, targeted account selling, Situational Negotiation Skills and forecasting guidelines to categorize leads according to quality of the lead; forecasts against plans and targets Assists Value Added Resellers in providing customer quotes to satisfy compliance purchases, proposals, order forms and product information Work with Territory Sales team for cross-selling or up-selling Maintains basic knowledge of Autodesk products, competition and industry trends along with understanding project delivery methods Establishes collaborative relationships with territory sales teams engaging them with compliance customers to assemble alternate proposals to resolve compliance issues Minimum Qualifications Experience and comfort with communicating and negotiating at executive level I.T. Knowledge At least 2-3 years of Inside Sales experience and over 8+ years exp in License compliance Successful track record in a software sales role Previous experience in License compliance Understanding of software licensing models, license agreements and contracts Proficient in utilizing different CRM tools (i.e. Salesforce.com, Siebel, etc.) Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers. When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us! Salary transparency Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package. Sales Careers Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales Diversity & Belonging We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). Show more Show less
Posted 4 weeks ago
0 years
0 Lacs
Bengaluru East, Karnataka, India
On-site
Educational Qualification & Experience Must have Bachelor’s / Master’s degree in Engineering or master’s degree in Science / Computer Applications with consistently good academic record 4 to 7 years of relevant experience in training Nice to have Technology certification from any major certifying authorities li We are looking for trainers with 4 to 7 years of teaching experience and technology know-how in one or more of the following areas: Java – Java programming, Spring, Angular / React, Bootstrap Microsoft – C# programming, SQL Server, ADO.NET, ASP.NET, MVC design pattern, Azure, MS Power platforms, MS Dynamics 365 CRM, MS Dynamics 365 ERP, SharePoint Testing – Selenium, Microfocus - UFT, Microfocus-ALM tools, SOA testing, SOAPUI, Rest assured, Appium Big Data – Python programming, Hadoop, Spark, Scala, Mongo DB, NoSQL SAP – SAP ABAP programming / SAP MM / SAP SD /SAP BI / SAP S4 HANA Oracle – Oracle E-Business Suite (EBS) / PeopleSoft / Siebel CRM / Oracle Cloud / OBIEE / Fusion Middleware API and integration – API, Microservices, TIBCO, APIGee, Mule Digital Commerce – SalesForce, Adobe Experience Manager Digital Process Automation - PEGA, Appian, Camunda, Unqork, UIPath MEAN / MERN stacks Business Intelligence – SQL Server, ETL using SQL Server, Analysis using SQL Server, Enterprise reporting using SQL, Visualization Data Science – Python for data science, Machine learning, Exploratory data analysis, Statistics & Probability Cloud & Infrastructure Management – Network administration / Database administration / Windows administration / Linux administration / Middleware administration / End User Computing / ServiceNow Cloud platforms like AWS / GCP/ Azure / Oracle Cloud, Virtualization Cybersecurity - Infra Security / Identity & Access Management / Application Security / Governance & Risk Compliance / Network Security Mainframe – COBOL, DB2, CICS, JCL Open source – Python, PHP, Unix / Linux, MySQL, Apache, HTML5, CSS3, JavaScript DBMS – Oracle / SQL Server / MySQL / DB2 / NoSQL Design patterns, Agile, DevOps Training-related experience Must have Teaching experience: conducting training sessions in classroom and dynamically responding to different capabilities of learners; experience in analyzing the feedback from sessions and identifying action areas for self-improvement Developing teaching material: Experience in developing teaching material, including exercises and assignments Good presentation skills, excellent oral / written communication skills Show more Show less
Posted 1 month ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job Description Roles & Responsibility Should have a sound understanding of Customer Management, Siebel Order Management, Pricing & Product Modeling in Telco Industry. Should have excellent Technical knowledge on ABO processes, Signals, Variable Maps, DVM, RSTT, Constraints, Eligibility & Compatibility, Attribute Adjustments, Volume & Tier Discounts, Contracts, Entitlements, Customizable Products, Promotions & Promotion Groups Should have good knowledge on other Siebel modules such as Trouble Tickets, Marketing Management, Lead Management, Field Service Management etc. Demonstrate excellent issue analysis and troubleshooting skill Adhere to Siebel configuration best practices all times during SDLC Drive workshop – Requirements, Configuration, Product Walkthrough Should participate in Solution Governance, Architecture, Designing & Estimating large scale CRM solution in Siebel in Telco space. Should be comfortable in participating in proposal preparation for prospective customers. Create functional and Technical Design Documents for critical areas of the Project. Review Functional Design Documents (FDDs),Technical Design Documents, Code prepared by consultants Should have rich exposure in Oracle RODOD architecture & integration with other BSS/OSS Applications. Should have a sound knowledge in latest eTOM based models and processes for Telco Industry. Team participation and communication Demonstrate excellent verbal & written communication skill. Able to communicate effectively with higher management in customer locations. Comfortable in conducting workshops at Customer locations. Guide consultants working in different functional and Technical areas. Work efficiently within one or more virtual teams along with Application Engineers, QA engineers, Project Managers and other members of the organization. Consult with customers on implementation and maintenance of customized Siebel implementations. Attend and participate in team meetings Participate in design workshops with customers either on-site or by phone and desktop sharing. Conduct custom product support training for customers as required.Qualification· Minimum 8-10 years of c ore Siebel experience Should have worked as a Solution Architect in a minimum of 3 large Projects in Telco Industry. Should have worked as a Siebel SME in minimum 5 projects in design & development involving Customer Management, Order Management, Pricing & Product Modeling in Telco Industry. Knowledge of Agile, Water Fall & Iterative project methodology Knowledge of Telecom industry is a must. Previous Consulting Experience Required Technically should be well versed in Configuration, Scripting, Workflows , EAI and EIM in Siebel. Knowledge of Open UI framework is preferable Knowledge of either UCM or Loyalty module will be an added advantage Must be willing to travel Design, develop, and implement Oracle OSM solutions according to business requirements Create and modify OSM Order and Process models using OSM Studio or Design Studio Develop automation solutions using OSM cartridges, XQuery, XSLT, and Java Responsibilities Analyzes business needs to help ensure Oracle solution meets the customer’s objectives by combining industry best practices, product knowledge, and business acumen. As a position of technical/professional influence, this individual frequently operates at the leading edge of technology. Recommends and justifies enhancements to Oracle products to meet very complex customer needs. Exercises creativity and independent judgment in developing methods, techniques, and evaluation criteria to deliver functional and technical expertise on a wide range of business and technology solutions. Leads experienced consulting teams on challenging projects; works on significant and unique issues. As a thought leader and trusted advisor, effectively influences difficult decisions at the leadership-level of customer organizations. Enables business development efforts by providing subject matter expertise. Resolves very complex customer escalations. Drives customer process direction and decisions by providing domain leadership within relevant industries on end-to-end enterprise solutions. Creates new solution sets based on assessment of industry needs, market demands and knowledge of competitive product offerings. Roles & Responsibility Should have a sound understanding of Customer Management, Siebel Order Management, Pricing & Product Modeling in Telco Industry. Should have excellent Technical knowledge on ABO processes, Signals, Variable Maps, DVM, RSTT, Constraints, Eligibility & Compatibility, Attribute Adjustments, Volume & Tier Discounts, Contracts, Entitlements, Customizable Products, Promotions & Promotion Groups Should have good knowledge on other Siebel modules such as Trouble Tickets, Marketing Management, Lead Management, Field Service Management etc. Demonstrate excellent issue analysis and troubleshooting skill Adhere to Siebel configuration best practices all times during SDLC Drive workshop – Requirements, Configuration, Product Walkthrough Should participate in Solution Governance, Architecture, Designing & Estimating large scale CRM solution in Siebel in Telco space. Should be comfortable in participating in proposal preparation for prospective customers. Create functional and Technical Design Documents for critical areas of the Project. Review Functional Design Documents (FDDs),Technical Design Documents, Code prepared by consultants Should have rich exposure in Oracle RODOD architecture & integration with other BSS/OSS Applications. Should have a sound knowledge in latest eTOM based models and processes for Telco Industry. Team participation and communication Demonstrate excellent verbal & written communication skill. Able to communicate effectively with higher management in customer locations. Comfortable in conducting workshops at Customer locations. Guide consultants working in different functional and Technical areas. Work efficiently within one or more virtual teams along with Application Engineers, QA engineers, Project Managers and other members of the organization. Consult with customers on implementation and maintenance of customized Siebel implementations. Attend and participate in team meetings Participate in design workshops with customers either on-site or by phone and desktop sharing. Conduct custom product support training for customers as required.Qualification· Minimum 8-10 years of c ore Siebel experience Should have worked as a Solution Architect in a minimum of 3 large Projects in Telco Industry. Should have worked as a Siebel SME in minimum 5 projects in design & development involving Customer Management, Order Management, Pricing & Product Modeling in Telco Industry. Knowledge of Agile, Water Fall & Iterative project methodology Knowledge of Telecom industry is a must. Previous Consulting Experience Required Technically should be well versed in Configuration, Scripting, Workflows , EAI and EIM in Siebel. Knowledge of Open UI framework is preferable Knowledge of either UCM or Loyalty module will be an added advantage Must be willing to travel Design, develop, and implement Oracle OSM solutions according to business requirements Create and modify OSM Order and Process models using OSM Studio or Design Studio Develop automation solutions using OSM cartridges, XQuery, XSLT, and Java Qualifications Career Level - IC5 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less
Posted 1 month ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Job Description Roles & Responsibility Should have a sound understanding of Customer Management, Siebel Order Management, Pricing & Product Modeling in Telco Industry. Should have excellent Technical knowledge on ABO processes, Signals, Variable Maps, DVM, RSTT, Constraints, Eligibility & Compatibility, Attribute Adjustments, Volume & Tier Discounts, Contracts, Entitlements, Customizable Products, Promotions & Promotion Groups Should have good knowledge on other Siebel modules such as Trouble Tickets, Marketing Management, Lead Management, Field Service Management etc. Demonstrate excellent issue analysis and troubleshooting skill Adhere to Siebel configuration best practices all times during SDLC Drive workshop – Requirements, Configuration, Product Walkthrough Should participate in Solution Governance, Architecture, Designing & Estimating large scale CRM solution in Siebel in Telco space. Should be comfortable in participating in proposal preparation for prospective customers. Create functional and Technical Design Documents for critical areas of the Project. Review Functional Design Documents (FDDs),Technical Design Documents, Code prepared by consultants Should have rich exposure in Oracle RODOD architecture & integration with other BSS/OSS Applications. Should have a sound knowledge in latest eTOM based models and processes for Telco Industry. Team participation and communication Demonstrate excellent verbal & written communication skill. Able to communicate effectively with higher management in customer locations. Comfortable in conducting workshops at Customer locations. Guide consultants working in different functional and Technical areas. Work efficiently within one or more virtual teams along with Application Engineers, QA engineers, Project Managers and other members of the organization. Consult with customers on implementation and maintenance of customized Siebel implementations. Attend and participate in team meetings Participate in design workshops with customers either on-site or by phone and desktop sharing. Conduct custom product support training for customers as required.Qualification· Minimum 8-10 years of c ore Siebel experience Should have worked as a Solution Architect in a minimum of 3 large Projects in Telco Industry. Should have worked as a Siebel SME in minimum 5 projects in design & development involving Customer Management, Order Management, Pricing & Product Modeling in Telco Industry. Knowledge of Agile, Water Fall & Iterative project methodology Knowledge of Telecom industry is a must. Previous Consulting Experience Required Technically should be well versed in Configuration, Scripting, Workflows , EAI and EIM in Siebel. Knowledge of Open UI framework is preferable Knowledge of either UCM or Loyalty module will be an added advantage Must be willing to travel Design, develop, and implement Oracle OSM solutions according to business requirements Create and modify OSM Order and Process models using OSM Studio or Design Studio Develop automation solutions using OSM cartridges, XQuery, XSLT, and Java Responsibilities Analyzes business needs to help ensure Oracle solution meets the customer’s objectives by combining industry best practices, product knowledge, and business acumen. As a position of technical/professional influence, this individual frequently operates at the leading edge of technology. Recommends and justifies enhancements to Oracle products to meet very complex customer needs. Exercises creativity and independent judgment in developing methods, techniques, and evaluation criteria to deliver functional and technical expertise on a wide range of business and technology solutions. Leads experienced consulting teams on challenging projects; works on significant and unique issues. As a thought leader and trusted advisor, effectively influences difficult decisions at the leadership-level of customer organizations. Enables business development efforts by providing subject matter expertise. Resolves very complex customer escalations. Drives customer process direction and decisions by providing domain leadership within relevant industries on end-to-end enterprise solutions. Creates new solution sets based on assessment of industry needs, market demands and knowledge of competitive product offerings. Roles & Responsibility Should have a sound understanding of Customer Management, Siebel Order Management, Pricing & Product Modeling in Telco Industry. Should have excellent Technical knowledge on ABO processes, Signals, Variable Maps, DVM, RSTT, Constraints, Eligibility & Compatibility, Attribute Adjustments, Volume & Tier Discounts, Contracts, Entitlements, Customizable Products, Promotions & Promotion Groups Should have good knowledge on other Siebel modules such as Trouble Tickets, Marketing Management, Lead Management, Field Service Management etc. Demonstrate excellent issue analysis and troubleshooting skill Adhere to Siebel configuration best practices all times during SDLC Drive workshop – Requirements, Configuration, Product Walkthrough Should participate in Solution Governance, Architecture, Designing & Estimating large scale CRM solution in Siebel in Telco space. Should be comfortable in participating in proposal preparation for prospective customers. Create functional and Technical Design Documents for critical areas of the Project. Review Functional Design Documents (FDDs),Technical Design Documents, Code prepared by consultants Should have rich exposure in Oracle RODOD architecture & integration with other BSS/OSS Applications. Should have a sound knowledge in latest eTOM based models and processes for Telco Industry. Team participation and communication Demonstrate excellent verbal & written communication skill. Able to communicate effectively with higher management in customer locations. Comfortable in conducting workshops at Customer locations. Guide consultants working in different functional and Technical areas. Work efficiently within one or more virtual teams along with Application Engineers, QA engineers, Project Managers and other members of the organization. Consult with customers on implementation and maintenance of customized Siebel implementations. Attend and participate in team meetings Participate in design workshops with customers either on-site or by phone and desktop sharing. Conduct custom product support training for customers as required.Qualification· Minimum 8-10 years of c ore Siebel experience Should have worked as a Solution Architect in a minimum of 3 large Projects in Telco Industry. Should have worked as a Siebel SME in minimum 5 projects in design & development involving Customer Management, Order Management, Pricing & Product Modeling in Telco Industry. Knowledge of Agile, Water Fall & Iterative project methodology Knowledge of Telecom industry is a must. Previous Consulting Experience Required Technically should be well versed in Configuration, Scripting, Workflows , EAI and EIM in Siebel. Knowledge of Open UI framework is preferable Knowledge of either UCM or Loyalty module will be an added advantage Must be willing to travel Design, develop, and implement Oracle OSM solutions according to business requirements Create and modify OSM Order and Process models using OSM Studio or Design Studio Develop automation solutions using OSM cartridges, XQuery, XSLT, and Java Qualifications Career Level - IC5 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less
Posted 1 month ago
3 - 8 years
5 - 10 Lacs
Gurugram
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Siebel Configuration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in ensuring the smooth functioning of the applications. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Collaborate with cross-functional teams to analyze, design, and implement new features. Develop and maintain high-quality code adhering to coding standards. Troubleshoot and debug applications to enhance performance and functionality. Conduct thorough testing of applications to ensure proper functionality. Provide technical support and guidance to end-users. Professional & Technical Skills: Must To Have Skills:Proficiency in Oracle Siebel Configuration. Strong understanding of database concepts and SQL queries. Experience in customizing and configuring Siebel applications. Knowledge of web technologies such as HTML, CSS, and JavaScript. Hands-on experience in troubleshooting and resolving technical issues. Additional Information: The candidate should have a minimum of 3 years of experience in Oracle Siebel Configuration. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 1 month ago
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Siebel continues to be a popular CRM solution in the Indian job market, with many companies seeking skilled professionals to manage and customize their Siebel systems. If you are a job seeker looking to explore opportunities in Siebel in India, this article will provide you with valuable insights to help you navigate the market effectively.
Here are 5 major cities in India actively hiring for Siebel roles: - Bangalore - Hyderabad - Pune - Chennai - Mumbai
The average salary range for Siebel professionals in India varies based on experience levels. Entry-level positions can expect to earn around INR 3-5 lakhs per annum, while experienced professionals could earn anywhere from INR 8-15 lakhs per annum.
Career progression in Siebel typically follows a path from Junior Developer to Senior Developer, and then to roles like Tech Lead or Project Manager as you gain more experience and expertise in the field.
In addition to Siebel expertise, it is beneficial for professionals in this field to have knowledge of: - Oracle database management - Java programming - Web services integration - CRM best practices
Here are 25 interview questions that you may encounter in Siebel job interviews:
As you prepare for Siebel job interviews in India, make sure to brush up on your technical skills, practice coding exercises, and showcase your problem-solving abilities. With the right preparation and confidence, you can land the Siebel job of your dreams in India. Good luck!
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