596 Siebel Jobs - Page 10

Customer Service Manager - Support Services-Customer Service Job Role End to End Resolution of Requests / Complaints , escalations received from the customers , regulators and senior Management with quality communication within the defined Turn around time. Preparing weekly ,Fortnight and Monthly MIS Complaint analysis to identify major areas of customer dissonance and suggesting ways to reduce them. Job Requirements Graduate Excellent written and oral communication skills Eye for details Proficient in MS Office applications Prior experience of Customer Service in Retail Assets will be an added advantage Should be a quick thinker and be able to communicate resolution/solutions to customers effectively Strong interpersonal Skills Knowledge of systems like Siebel, Core

Job Title: Consultant – Oracle Intelligent Advisor Location: Remote Experience: 8+ years Start Date: Immediate Job Description: We are seeking an experienced Oracle Intelligent Advisor Consultant to join our team. The ideal candidate will have a strong background in rule authoring, policy modeling, and deployment of OIA solutions. Key Responsibilities: Translate legislation and policy into business rules for Oracle Intelligent Advisor. Model, develop, test, and deploy OIA projects to production. Author and debug OIA rules; develop interview screens. Manage Oracle Intelligent Advisor Hub. Integrate OIA with SOAP/REST web services. Collaborate with customers and Oracle peers to deliver optimal solutions. Provide technical and business guidance to ensure successful solution adoption. Qualifications: 8+ years of hands-on experience with Oracle Intelligent Advisor. Strong understanding of rule modeling and policy automation. Experience with SOAP/REST integrations. OIA certification is a plus. Familiarity with other Oracle CRM products (Service Cloud, RightNow, CPQ, Sales, Siebel) is a plus.

Job Summary: We are looking for a dedicated Engineer to join our team. The successful candidate will be responsible for providing advanced technical support for applications built on Java and related technologies, ensuring efficient issue resolution and maintaining high customer satisfaction. This role requires strong analytical skills, technical knowledge, and the ability to communicate effectively with both technical and non-technical stakeholders. Technology: 1. Backend Architecture The backend is developed using Java EE with the Apache Struts 1. 2 framework, ensuring a robust and scalable architecture for managing business logic and processes. Key Backend Components Programming Language: Java 1. 8 Framework: Apache Struts 1. 2 (Model-View-Controller pattern implementation). Application Server: WebSphere Application Server (WAS) Database: IBM DB2 (used for managing transactional data). Business Logic: Centralized in Struts Actions and Forms, which process and validate user inputs. 2. Frontend Architecture The frontend layer is built with JSP (JavaServer Pages) using the Struts framework and Tiles tag libraries for dynamic UI generation and layout management. Key Frontend Components View Technology: 1. JSP (Java Server Pages) for rendering dynamic views. 2. Tiles Framework for layout management to ensure consistent UI across pages. Tag Libraries: Struts Tags: 1. struts-bean for managing data beans. 2. struts-html for HTML form elements. 3. struts-logic for conditional rendering. Display Tag Library: displaytag and displaytag-el for-rendering tables with features like pagination and sorting. Dynamic UI Generation: Powered by JSP and Struts integrations. 3. Middleware All middleware on Windows BAT server (HULFT, SFTP, Java8, 21) Key Responsibilities: Should be flexible to primarily work during Japan Working hours. Provide Fixing/Support/Maintenance for all the issues raised by Project/Client team Analyze and diagnose problems reported by users, escalating to Project team when necessary. Collaborate with client stakeholder to identify root causes of recurring issues and implement effective solutions. Document all support interactions and resolutions in the ticketing system to maintain accurate records. Assist in the creation and maintenance of knowledge base articles and technical documentation related to Java and JSP applications. Participate in on-call support rotation as needed to ensure 24/7 support coverage. Should be able to troubleshoot and provide resolutions for application-level issues. Monitor application performance and conduct regular maintenance to ensure optimal operation. Proactive approach to identify issues and report Project team and plan for its resolutions. Core activities include as below: Category Tasks Access Management Logs for trouble shooting and analysis; ID management Asset & Configuration Management Asset management for equipment, Document management (operation material), Configuration list for Job schedule and DB Change Management Change RD/impact analysis/implements, Plan Investigation and Perform for Version up Event Management Monitoring, Job Scheduling, Test Env Preparation Regular Operation Incident management Incident Reception, Investigation and Perform Incident Resolution Problem management Problem Logged, Investigation and Perform Problem Resolution Release management Release planning, scheduling and deployment Report Report Daily/Monthly Request Fulfillment Master Maintenance, All type of request handling Security/ICS/Audit Security (Plan, Investigation, Adaptation/validation), AR/DR (Plan, Perform and Report), Patch management for Siebel, OBIEE, JAVA, CANON for Security audit, support for ICS and Corporate Audit support in terms of operations for AMS environments Others Japanese English Translation for ticket notification to end user and operation team analysis Proactive Monitoring Technical issues to be monitored proactively and solution to be implemented Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field, or equivalent work experience. Strong understanding of Java programming, JSP, and web application architecture. Familiarity with IBM DB2 and Websphere Application Server (WAS) Excellent problem-solving skills and the ability to work under pressure. Strong communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users. Experience with ticketing systems and remote support tools. Relevant certifications (e. g. , Oracle Certified Professional, Java SE) are a plus. IBM MQ expertise is added advantage

We are looking for a dedicated Engineer to join our team. The successful candidate will be responsible for providing advanced technical support for applications built on Java and related technologies, ensuring efficient issue resolution and maintaining high customer satisfaction. This role requires strong analytical skills, technical knowledge, and the ability to communicate effectively with both technical and non-technical stakeholders. Technology: 1. Backend Architecture The backend is developed using Java EE with the Apache Struts 1. 2 framework, ensuring a robust and scalable architecture for managing business logic and processes. Key Backend Components Programming Language: Java 1. 8 Framework: Apache Struts 1. 2 (Model-View-Controller pattern implementation). Application Server: WebSphere Application Server (WAS) Database: IBM DB2 (used for managing transactional data). Business Logic: Centralized in Struts Actions and Forms, which process and validate user inputs. 2. Frontend Architecture The frontend layer is built with JSP (JavaServer Pages) using the Struts framework and Tiles tag libraries for dynamic UI generation and layout management. Key Frontend Components View Technology: 1. JSP (Java Server Pages) for rendering dynamic views. 2. Tiles Framework for layout management to ensure consistent UI across pages. Tag Libraries: Struts Tags: 1. struts-bean for managing data beans. 2. struts-html for HTML form elements. 3. struts-logic for conditional rendering. Display Tag Library: displaytag and displaytag-el for-rendering tables with features like pagination and sorting. Dynamic UI Generation: Powered by JSP and Struts integrations. Middleware All middleware on Windows BAT server (HULFT, SFTP, Java8, 21) Key Responsibilities: Should be flexible to primarily work during Japan Working hours. Provide Fixing/Support/Maintenance for all the issues raised by Project/Client team Analyze and diagnose problems reported by users, escalating to Project team when necessary. Collaborate with client stakeholder to identify root causes of recurring issues and implement effective solutions. Document all support interactions and resolutions in the ticketing system to maintain accurate records. Assist in the creation and maintenance of knowledge base articles and technical documentation related to Java and JSP applications. Participate in on-call support rotation as needed to ensure 24/7 support coverage. Should be able to troubleshoot and provide resolutions for application-level issues. Monitor application performance and conduct regular maintenance to ensure optimal operation. Proactive approach to identify issues and report Project team and plan for its resolutions. Core activities include as below: Category Tasks Access Management Logs for trouble shooting and analysis; ID management Asset & Configuration Management Asset management for equipment, Document management (operation material), Configuration list for Job schedule and DB Change Management Change RD/impact analysis/implements, Plan Investigation and Perform for Version up Event Management Monitoring, Job Scheduling, Test Env Preparation Regular Operation Incident management Incident Reception, Investigation and Perform Incident Resolution Problem management Problem Logged, Investigation and Perform Problem Resolution Release management Release planning, scheduling and deployment Report Report Daily/Monthly Request Fulfillment Master Maintenance, All type of request handling Security/ICS/Audit Security (Plan, Investigation, Adaptation/validation), AR/DR (Plan, Perform and Report), Patch management for Siebel, OBIEE, JAVA, CANON for Security audit, support for ICS and Corporate Audit support in terms of operations for AMS environments Others Japanese English Translation for ticket notification to end user and operation team analysis Proactive Monitoring Technical issues to be monitored proactively and solution to be implemented Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field, or equivalent work experience. Strong understanding of Java programming, JSP, and web application architecture. Additional : Familiarity with IBM DB2 and Websphere Application Server (WAS) Excellent problem-solving skills and the ability to work under pressure. Strong communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users. Experience with ticketing systems and remote support tools. Relevant certifications (e. g. , Oracle Certified Professional, Java SE) are a plus. IBM MQ expertise is added advantage

Entity: Finance Job Family Group: Business Support Group Job Description: We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat, and mobility to millions of people every day. We are one of the very few companies equipped to tackle some of the big, sophisticated challenges that matter for the future. We have a real contribution to make to the world's ambition of a low-carbon future. Join us and be part of what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner and help the world get to net zero. Would you like to discover how our diverse, hardworking people are owning the way in making energy cleaner and better – and how you can play your part in our outstanding team? Join our Finance Team and advance your career. The Customer Service Representative role exists to provide first and second line of customer support to telephone and written enquiries from external Key Customers, internal Customers and other Consumers in accordance with agreed service levels. The position will ensure all facing queries are answered with the required speed, accuracy and with the maximum level of customer satisfaction. Customer Facing (CF) CSRs are required to have a broad understanding of all CS processes to enable a high percentage of first contact resolution and will continually manage customer expectations through various contact channels. CF CSRs are the first point of contact for BP telephone-based enquiries for Key Customers. Key Accountabilities- Functional Implement day to day customer service related operational tasks to ensure delivery meets customer expectations and is consistent with set process performance indicators, applicable SLA and the customer service functions core values. Leverage deep understanding of specific key account customers, processes / systems and act as point of contact for any verbal or written form of enquiries from external customers and consumers and internal customers from the BP Business and third parties. These customers will include retail fuelling sites, branded and unbranded customers, commercial and strategic accounts and terminals. Get along with customers in a professional, friendly and efficient manner and bring up concerns about meeting service levels or deadlines. Proactively resolve Key Account customer issues (working with other teams as appropriate): Take ownership and resolve brought up telephone and written customer issues. Advance activities that are not actioned by assignees. Provide customer service via the internet, phone, chat and email to support activities including: Account set-up, allocation and delivery issues. Order processing and order fulfilment. Sales order tracking. Monitor supply outages and react accordingly for incoming and existing orders. Retail marketing programme information, policy and product fulfilment. Retail site experience complaints, fuel quality claims, site locator etc. Complaint resolution, identification and management of complaint root causes. Log, assign and supervise progress of queries and customer requests from receipt to completion ensuring data is accurately entered and maintained in all customer service and data collection systems.partner concern Support GBS activities through immediate triage, partner concern (high risk customer issues - financial, legal, reputation), resolution or logging and forwarding of customer inquiries / issues. Service Management & Continuous Improvement Manage and maintain customer expectations, referencing pre-established service level agreements where applicable. Make recommendations on existing knowledge base documents and identify knowledge gaps. Build and maintain strong relationships with both the customer and internal business partn6ers through the provision of timely, accurate and high quality service. Highlight process gaps and inefficiencies; proactively seek solutions to increase productivity and / or level of service provided. Perform user acceptance testing in service centre technology and ERP systems to help ensure effective enhancement execution. Education, Experience & Skills- Educated to A Level standard or equivalent Minimum of 12 months previous experience customer service skills in a telephone environment and or customer services environment preferred, ideally taking care of Key Account Customers Must demonstrate a strong understanding of customers’ needs / behaviours Excellent written/oral communication skills and ability to build effective working relationships Strong time management and organisation skills Strong problem solving skills Highly motivated Experience using SAP and/or Siebel and MS Office application Key competencies Inbound Document Management - 3 Sales Order Management - 3 Sales & Marketing Operations - 2 Data Management & Control - 2 Customer Inquiries & Dispute Resolution - 3 Customer Service Delivery Excellence - 3 Business & 3rd Party Systems Knowledge – 2 Process & Quality Improvement - 2 Influencing Ability & Negotiation - 1 Data Gathering & Analysis - 2 Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

About The Role Customer Service Manager - Support Services-Customer Service Job Role End to End Resolution of Requests / Complaints , escalations received from the customers , regulators and senior Management with quality communication within the defined Turn around time. Preparing weekly ,Fortnight and Monthly MIS Complaint analysis to identify major areas of customer dissonance and suggesting ways to reduce them. Job Requirements Graduate Excellent written and oral communication skills Eye for details Proficient in MS Office applications Prior experience of Customer Service in Retail Assets will be an added advantage Should be a quick thinker and be able to communicate resolution/solutions to customers effectively Strong interpersonal Skills Knowledge of systems like Siebel, Core

Summary: The IT Engineer - Seibel is a key member of a software development team. They are responsible for developing, implementing, and supporting enterprise applications that cater to over 8 million consumers. The IT Engineer - Seibel, contributes to the Agile Release Train, alongside the Scrum Master, Product Owner, system analysts and test engineers, to deliver functional features every 12 weeks (one Program Increment). The ideal candidate should possess advanced technical knowledge in Customer Relationship Management (CRM) systems and the ability to simplify complex information into understandable business terms. Required Skills and Experience: Candidates should possess 8+ years of experience in Siebel CRM and Configuration, including 5+ years of expertise in Siebel Scripting and eScripting. A minimum of 3 years of knowledge in JavaScript/JavaScript Frameworks (like jQuery), HTML/CSS, and Web Services (REST or SOAP) is necessary. Proficiency in Siebel SOAP Structure, working with WSDLs, XSDs, XMLs, and Siebel EAI for 5+ years is desirable. Candidates should have 5+ years of experience with Siebel Workflows, Business Process Automation, Workflow and Exception Handling, and 4+ years of experience with SQL. At least 8 years of experience in configuring the Siebel Customer Relationship Management (CRM) product is needed. Candidates should be familiar with modifying Integration Keys, Table keys, IC Hierarchies, synchronizing IO objects, and Siebel/Genesys CTI. A minimum of 4 years of experience is required in designing, building, and testing advanced systems. Previous experience with SAFe and DevOps processes is a plus. The capability to articulate proposed solutions in business-friendly language is important. Candidates should maintain a growth mindset, stay updated with emerging trends in CRM, and knowledge management solutions. Present proof-of-concept recommendations to the management team. Responsibilities/Tasks: Contribute to the development of CRM solutions for a contact center, integrating feedback from the Agile team and business sponsors. Actively participate in SAFe processes, including PI Planning, daily standups, iteration reviews, and Innovation Planning. Adjust and adapt as necessary based on bi-weekly feedback from business sponsors. Deliver new features to operational teams every 12 weeks and take part in system demonstrations. Collaborate with the program management team, DevOps team, and other support teams to release new features to the production environment, adhering to an established change management process. Independently handle deliverables such as design analysis and coding. Monitor system performance and suggest improvements. Address defects in the JIRA backlog, implementing these changes in the production system according to the established change management process. If required, offer expert support in troubleshooting during critical production outages to minimize service interruptions. Work with the product management team to define and collect ROI data for significant system enhancements. Stay updated with new technologies and acquire necessary business knowledge.

Job Title : Sales Force Effectiveness-Head Department : Sales & Marketing Location : New Delhi Role Summary: The Head of Sales Force Effectiveness is responsible for designing and implementing strategies that improve sales team productivity, optimize field force operations, and drive alignment between sales and marketing. The role entails leading SFA initiatives, CRM automation, analytics, incentive planning, and territory management to achieve business excellence. Key Responsibilities: 1. Sales Force & Marketing Effectiveness Define KPIs aligned with marketing strategies and measure brand promotion, reach, and campaign success. Align field activities with segmentation and targeting strategies. Train field force on sales performance improvements and monitor new joiner productivity. 2. CRM & Automation (SFA) Lead implementation and optimization of CLM-CRM tools across platforms (mobile, tablet, web). Manage data integrity, workflow design, and user adoption strategies. Collaborate with IT/vendors for customization, BRD preparation, and UAT. 3. Sales Incentive Design Develop territory-specific incentive plans based on growth and PCPM. Coordinate with HR on talent management, confirmations, and promotions. 4. Territory Planning & Sales Structure Evaluate market potential and suggest optimal field force size and deployment. Identify opportunities for territory realignment and structural optimization. 5. Analytics & Reporting Deliver performance dashboards, ROI tracking, and market trend analysis. Leverage tools like IMS SSA, Rx data, and BI platforms (Cognos, Siebel) for actionable insights. 6. Sales Administration Lead sales target setting, SOP compliance, and expense module implementation. Monitor marketing campaign budgets and ensure timely execution. 7. Project Management Manage SFE and sales-related IT projects from initiation to delivery. Ensure seamless integration of marketing strategies with CRM and business processes. Required Skills & Tools: CRM tools: Siebel, CLM, Salesforce (if used) BI tools: Cognos, Tableau, or similar Field Force Automation: Android/iOS apps, PDA tools Strong data analytics, KPI management, and territory modeling Qualifications: MBA/PGDM in Marketing or Business Analytics (Pharma industry preferred) 8–12 years of experience in SFE/CRM/Sales Analytics roles Strong cross-functional leadership and communication skills Show more Show less

Primary Responsibility This role is primarily responsible to deal with customers/other suppliers and investigate to come out with the final solution. Performance Parameters Average Handle Time Quality Assurance (Finished Product Quality ) Measurement of the customer service representative’s soft skills Authentication - Measurement of the customer service representative’s soft skills Negotiation skill- finding out the problem and if required to make a decision on waiving off /negotiating some bill amount. Inquiry Review - Measurement of the customer representative’s conformance to inquiry review requirements Attendance - dependability Schedule Adherence - punctuality First call resolution Customer Experience - Measurement of the customer service representative’s soft skills Role Responsibilities Ensure that the process transactions are processed as per Desktop procedures Ensure that the assigned targets in accordance with SLA and any internal standard are met Initiate and manage Field support / Voice / Collectio n process. Provide resolution by catering exceptions and update systems accordingly. Opening Account / Closing Account Verifying customer details Adjusting technical information on the account Investigate Metering / Industry / Billing accounts Issue relevant system generated letters Ensure that the quality of the transactions is in compliance with predefined parameters as defined by Process Excellence Standards. Ensure adherence to established attendance schedules Ensure adherence to Company Policies and Procedures Ensure use of standard verbiage – use of short & effective statements. Resolve customer queries / record claim in first call itself Take ownership for settling calls dealt with by the agent. Ensure that all calls dealt with provide excellent customer satisfaction and experience. Primary Internal Interactions AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance CCEs (Team Members) for the purpose of seeking cooperation & clarification on process-related matters & providing assistance and support when required. SME/ Process Trainer for the purpose of training as and when required. QCA and CEA for the purpose of training and audit. Minimum Qualification Total of fifteen (15) years of education including, at a minimum, (i) a degree from a university or Government-recognized private college degree program of three (3) years or more, or (ii) a diploma of three (3) years or more from a Government registered and nationally recognized educational institution providing diplomas in the hospitality, tourism or travel industry. Minimum Experience Domain knowledge 1 year + Candidate should have BPO voice experience or hospitality, customer service, tourism or travel industry experience Technical Skills Minimum 1 year of experience working with Utilities process Basic Knowledge Of Computers Knowledge of key parts of the computer and rebooting the system. Preferably good typing speed and accurate system updation. Phone/ Call Master Handling Skills Keyboarding Skills (Typing Skill > 20 wpm) Soft Skills Required Skills: Good Spoken English Excellent written and verbal communication skills Ability to communicate correctly and clearly Good Problem Solving Skills Strong troubleshooting skills Ability to approach problems logically Strong customer service focus Ability to empathize with the customer Prioritizing customer needs Ability to communicate correctly (grammatically and contextually correct) and clearly. Customer Service Focus – Ability to clearly understand the problem of customer and empathize him/her Good problem solving, reasoning, data gathering and analytical skills. Should have 12 and above as a CEF ratings / scores Product Specific Knowledge Knowledge about the General Information about British Gas Knowledge about “SAP, Siebel & ET Databases” Call Opening and Closing Scripts Login Procedures to various applications like -> Center Vu, Dialer, SAP, & Siebel Knowledge of Processes outlined for Case Handling Call Escalations Call Forwarding Call Reporting / Data Logging Phone / Call master Handling Skills Keyboarding skills Desirable Skills Attention to detail Adaptable & Flexible Active Listening skills. Should show capabilities to drive a discussion Self discipline Learning and decision making Listening, Patience, and Action oriented Show more Show less

About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Businessline/Function CIB Client Engagement and Protection IT having focus on applications servicing Client Lifecycle management, Due Diligence /KYC , Customer Relation Management, Service Request Management, Referential and Data Quality, PreTrade Transaction Screening, Data and Document platforms and Anti-Money Laundering. Technologies being used include Java, .NET, Angular, Informatica, sharepoint, Python, Scala, Spark, PowerBI, Fenergo, Siebel, Actimize, Camunda, Drools on private cloud infrastructure. Agile and DevSecOps practices are widely used. Landscape includes projects that are a mix of established and some under transition to new platforms. Date Job Title: 09-May-25 Department CEP IT Location: Mumbai Business Line / Function Data & Document platform Reports To (Direct) Grade (if applicable) Software engineer (Functional) Number Of Direct Reports N/A Directorship / Registration NA Position Purpose Overall 3-5 years of experience as a Jr Python Developer in delivery of IT Projects and preferably in the area of Python.. The Developer Should Have Key Skills As Mentioned Below 1- Strong experience to manage the end to end cycle, knowledge on Financial Market is an advantage 2 Good experience in the areas of Python, SQL server in terms of database design, performance improvement, SQL 3- Participate in Design / Architecture discussions in building new systems, Frameworks and Components 4- Sound knowledge of Agile (Scrum/Kanban) Responsibilities Direct Responsibilities Goto person to find solutions to any technical challenges in the domain. Good Hands on experience in Python. Resolve performance bottlenecks. Participate in POCs and technical feasibility studies. Keep up-to-date with latest technologies, trends and provide inputs, expertise and recommendations. Contributing Responsibilities Contribute towards innovation (e.g. AI/ML); suggest new technical practices for efficiency improvement. Contribute towards recruitment. Level-up of members in the vertical. Technical & Behavioral Competencies Resourceful to quickly understand complexities involved and provide the way forward. Good experience in technical analysis of n-tier applications with multiple integrations using object oriented, APIs & Microservices approaches. Strong knowledge about design patterns and development principles. Inclination and prior experience of working across SQL, Python and ETL. Strong Hands-on experience in SQL, Python (numpy, pandas, Python Frameworks, Restful APIs, MS-SQL or Oracle. Good Knowledge and experience to use Python packages such as Pandas, NumPy, etc. Cleaning up of Data, Data Wrangling, Analysis of Data, Visualization of Data, User Authorization and Authentication. Good experience in development and maintenance of code/scripts in both functional and technical specifications of all applications component, bug fixing and production support. Good knowledge on Linux/Unix environment (basic commands, shell scripting, etc.), testing phases, documentation and new framework. Some experience of working with build tools like Maven & DevOps tools like Bitbucket, Git, Jenkins. Knowledge of Agile, Scrum, DevOps. Development experience in Data Engineering environment. Ability & willingness to learn & work on diverse technologies (languages, frameworks, and tools). Self-motivated, good interpersonal skills and inclination to constantly upgrade on new technologies and frameworks. Good communication and co-ordination skills. Nice To Have Skills Good knowledge on front-end technologies preferably Flask/Angular. Experience in Cloud Architectures. Knowledge/experience on dynatrace Knowledge/experience on No SQL databases (MongoDB, Cassandra), Kafka and Spark Some exposure to Caching technologies like Redis or Apache Ignite. Experience in Agile – SCRUM and DevSecOps Exposure to Client Management or financial domain. Experience in Security topics such as IDP, SSO, IAM and related technologies. Skills Referential Specific Qualifications (if required) Behavioural Skills: (Please select up to 4 skills) Ability to synthetize / simplify Ability to collaborate / Teamwork Attention to detail / rigor Ability to deliver / Results driven Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to manage / facilitate a meeting, seminar, committee, training… Ability to inspire others & generate people's commitment Ability to develop and leverage networks Ability to anticipate business / strategic evolution Education Level Bachelor Degree or equivalent Experience Level At least 3 years Show more Show less

Role: Freelance Consultant – Oracle Intelligent Advisor Location: Remote Contract Duration: 6 months Start Date: [Immediate] Payout - Up to 3.50 L Per month 8+ years of hands-on experience in Oracle Intelligent Advisor (formerly Oracle Policy Automation). Translate legislation and policy into business requirements , whereby end users are able to validate and verify transformation into OPA. Responsible for modelling, development, regression, testing, and deployment of OPA project to production. OPA Rule Authoring, debugging, Interview screen development. Oracle Intelligent Advisor Hub management. Knowledge of SOAP/REST Web Services. Interact directly with customers and peers across Oracle in arriving at optimum solution. Provide good technical and business advice to the customer at all times with respect to the final solution and its successful adoption. OPA certification is a plus. Knowledge of other CRM products(Service Cloud/RightNow, CPQ, Sales, Siebel) is a plus. Show more Show less

Skills: Oracle Intelligent Advisor (OPA)., SOAP/REST, RightNow, CPQ, OPA project implementation, Oracle Policy Automation, Web Services, Job Title: Oracle Intelligent Advisor (OPA) Consultant Experience Required: 8+ Years Employment Type: Contract Work Location: Remote (Within India) Shift Timing: General Business Hours Notice Period: Immediate Joiners Job Description We are looking for an experienced Oracle Intelligent Advisor (OPA) Consultant with 8+ years of hands-on experience in Oracle Policy Automation. The ideal candidate will be responsible for end-to-end OPA project execution including rule modeling, interview screen development, debugging, and deployment. Key Responsibilities Translate legislation and policy into accurate, validated business rules within Oracle Intelligent Advisor (OPA). Handle OPA project lifecycle: modeling, development, regression testing, and production deployment. Author, debug, and optimize OPA Rules and Interview screens. Manage Oracle Intelligent Advisor Hub and maintain system integrity. Work with SOAP/REST web services and JSON for data integrations. Collaborate with customers and internal teams to ensure alignment with business goals and best practices. Offer strategic and technical guidance to customers on solution adoption. Mandatory Skills Oracle Policy Automation / Oracle Intelligent Advisor (OPA) Working knowledge of REST, SOAP, JSON Hands-on experience in full lifecycle OPA project implementation Good To Have Skills OPA Certification Experience with CRM applications such as Service Cloud, RightNow, CPQ, Sales Cloud, or Siebel Show more Show less

Key Skills required: Have a detailed knowhow about the Heat Treatment Solution offering like Burners, Heat Exchangers, Fuel delivery components like Regulators, Solenoid Valves, Manual Valves, Automated Valves, Gas Filters, Complete GVT & PRS solutions. Understanding & experience in Product and Application Sales for customers within region. Customer connect & engagement at various decision taking levels. Competitive intelligence / Cost-Modeling, Heat Treatment Solution optimization . Technical analysis from scope and solution point of view. Improve Sales Efficiency. Win- Loss Analysis, Working Experience in Seibel / SFDC, Opportunity Management, TAS Plan, measurement of conversion rate & Improvement plan. Qualification: - Minimum 10+ years of experience in Heat Treatment Solution offering. - BE Electronics/Mechanical/Instrumentation. - Similar Industry experience - MMM, Furnace Industry, O & G. Travel: Yes, 50-60 % of the Time Key Roles and responsibilities: Responsible to drive Pune Region SETS - Thermal Solutions Products & Solution offering, deliver AOP sales Target approx. 2.5 M$, Pre-Sales activity, preparation & submission of techno commercial proposals and Application based selling to End customers, OEMs & EPCs. Candidate should be self starting & relevant experience in Channel partner Handling. Identification of opportunities; pipeline development. Opportunity management, and Forecast accuracy in meeting AOP target. Develop new Customer in various Segments, New OEMs and EPCs Techno-Commercial understanding of proposals, Clear Value Proposition for the Solution to the customer. Creating Account Plan & sales strategies for all key pursuits by working closely with the P&E, Operations team. Lead the complete sales process right from opportunity creation & offer submission to the participating negotiations & order closing. Effective Usage of Sales tool as per Company guidelines & requirement. Know-how of Tendering process & should have managed tendering for PSU's Work on continuous enhancement of solution to drive competitive differentiation. Spec-in Honeywell technical advantages & competition price loaders & disqualifiers in the RFQ by working closely with Technical consultants. Should have followed Sales process Compliance, Siebel/ SFDC, TAS Plan; Win-Loss MIS and Siebel /SFDC Database management About Us Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable. Show more Show less

Armanino is proud to beAmong the top 20 Largest Accounting and Consulting Firms in the Nationand one of theBest Places to Work. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network. We want you to integrate all aspects of your life with your career. At Armanino, we know you dont check-out of life when you check-in at work. Thats why weve created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas. This open position is for Armanino India LLP, which is located in Ahmedabad, Gujarat, India. Armanino India LLP is a fully owned subsidiary of Armanino. Job Responsibilities Collecting and cleaning data from various sources. Accurately input data into CRM and other third-party systems. Perform regular updates to existing data entries to reflect current information. Execute mass data loading procedures into the CRM and third-party applications while adhering to best practices to avoid data corruption. Monitor and troubleshoot any issues that arise during data loading processes. Ensuring data quality, accuracy, and consistency across all data sources. Conduct regular audits of data to ensure accuracy, completeness, and consistency. Maintain comprehensive documentation of data sources, processes, and data management best practices Bachelors Degree in relevant field. 1 to 3 years of proven experience in data entry, data management, or a similar role. Strong skills in data cleaning, processing, and validation. Proficiency with CRM systems and experience in mass data loading. Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams. Ability to work independently and manage multiple tasks simultaneously. Excellent organizational skills and attention to detail to detail with the ability to work with large data sets. A willingness to learn and adapt to new tools and technologies as needed. Compensation and Benefits CompensationCommensurate with Industry standards Other BenefitsProvident Fund, Gratuity, Medical Insurance, Group Personal Accident Insurance etc. employment benefits depending on the position. "Armanino is the brand name under which Armanino LLP, Armanino CPA Armanino provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Armanino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall,transfer, leaves of absence, compensation and training. Armanino expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Armanino employees to perform their job duties may result in discipline up to and including discharge. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network.

About The Role Position TitleAssociate Service Manager WBG/CIIB Department Associate Service Manager - Corporate, Institutional & Investment Banking (CIIB) Location Mumbai Number of Positions 1 Reporting Relationships DVP Position Grade Senior Manager / AVP The Service Solutions function (SeSo), part of the Corporate, Institutional & Investment Banking (CIIB) and the Team is a direct point of contact for Pan India PMS end client"™s custody demat account opening & services Managing team of Service Managers. Handling demat / Bank Account Opening, Account maintenance, Term deposit requests, , transaction related queries etc, through client interaction Ensuring delivery of quality service to clients Ensuring customer requests/queries are attended to and resolved within TAT Coordination with stakeholders like Dp ops , Custody team , RM, PMS clients , Channel partners , LCC, BSG, IT , GR team etc. to speed up customer requestsand resolve issues Graduate with minimum 8-14 years of Banking experience Knowledge of banking operations and KYC for Resident Individual and Non individual and Non Resident account opening Should be familiar with Finacle, SIEBEL, BCIF , Ncif applications Ability to work under pressure in a dynamic environment Should have eye for detail & be meticulous Strong communication (Oral and Written) & Networking Skills Job Role

Hello go-getter We know that a business only thrives if our people are thriving. That’s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs. You’ll make an impact by: Accurate and timely execution of transactional services defined in the global product catalogue for internal customers in accordance with the company regulations and guidelines. Receive customer calls and register notification in the ERM tool, Dispatch of Engineers, Upload Engineer Productive hours, Notification closure & NPS Survey. Performing the assigned tasks on a timely manner with highest standards of quality. Rigorous follow up and closure of pending queries/open topics with ownership. Complete reporting of handled activities on daily/weekly/monthly basis (as per requirements). Adherence to robust tracking mechanism on processed transactions on a daily basis. Flexible to work in shifts and during month ends. Training of new associates, monitoring and tracking their performance, assisting in areas of improvement in process. You’ll win us over by: Around 2 years of experience in Service Desk. Knowledge of ERP software. Ability to work in a team. Good communication and customer service skills. Open-mindedness and constructive attitude to performed tasks. Willingness to work for extended hours on weekdays/ weekends during month end / quarter end close. Create a better #TomorrowWithUs! Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy. This role is based in Bangalore. But you’ll also get to visit other locations in India and globe, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We’re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries.

Hello go-getter We know that a business only thrives if our people are thriving. That’s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs. You’ll make an impact by: Accurate and timely execution of transactional services defined in the global product catalogue for internal customers in accordance with the company regulations and guidelines. Receive customer calls and register notification in the CRM tool, Dispatch of Engineers, Upload Engineer Productive hours, Notification closure & NPS Survey. Performing the assigned tasks on a timely manner with highest standards of quality. Rigorous follow up and closure of pending queries/open topics with ownership. Complete reporting of handled activities on daily/weekly/monthly basis (as per requirements). Adherence to robust tracking mechanism on processed transactions on a daily basis. Flexible to work in shifts and during month ends. You’ll win us over by: Should be a graduate. Have good communication skills. Create a better #TomorrowWithUs! Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy. This role is based in Bangalore. But you’ll also get to visit other locations in India and globe, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We’re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries.

Hello go-getter We know that a business only thrives if our people are thriving. That’s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs. You’ll make an impact by: We are currently looking for Order Management/ Specialist to join our order management / logistics Center in one of our Divisions (O2C model). The successful candidate will be primarily responsible for customer order processing (products and systems), some logistics activities and taking part in shaping of a customer service model dedicated to the India Region. Processing orders in the system based on the input from customers and salesmen. Organization of deliveries and material flow within the company in line with relevant regulations. Cooperation with suppliers, shipping companies and customs agencies. Monitoring delivery timetables. Prepare Quotation as per the request from Sales. Controlling circulation of documents, verifying their correctness and monitoring shipping documents. Actively proposing process optimizations. Close cooperation with various internal departments (around the world). Act as a stakeholder/Siemens representative when communicating with customer. End-to-end process – from order till invoice and License delivery. You’ll win us over by: A university degree. Around 2 years of experience in order processing, logistics, customer service (gained preferably in the technical sector, SSC/BPO). Knowledge of ERP software (preferably Salesforce) and/or educational background in logistics. Ability to work in a team. Good communication and customer service skills. Open-mindedness and constructive attitude to performed tasks. Willingness to work for extended hours on weekdays/ weekends during month end / quarter end close. Create a better #TomorrowWithUs! Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy. This role is based in Bangalore. But you’ll also get to visit other locations in India and globe, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We’re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries.

Hello go-getter We know that a business only thrives if our people are thriving. That’s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs. You’ll make an impact by: Order Entry Receive order from the customer. Validate order details (product, quantity, price, terms). Enter order into the system (ERP/CRM). Order Management Check inventory availability. Confirm order with customer. Schedule delivery or production. Credit Management Perform credit check. Approve or decline order based on creditworthiness. Communicate credit decisions to the sales team and customer. Order Fulfillment Pick and pack items from inventory. Generate shipping documents. Ship the order to the customer. Confirm delivery. Invoicing Generate invoice based on order and delivery confirmation. Send invoice to the customer. Record invoice in the accounting system. Accounts Receivable Monitor outstanding invoices. Send payment reminders and follow-ups. Resolve any billing disputes. Cash Application Receive payment from the customer. Apply payment to the correct invoice. Update the accounts receivable ledger. Reporting and Analysis Generate reports on sales, outstanding receivables, and payment status. Analyze trends and identify areas for process improvement. Provide insights to management and other stakeholders. You’ll win us over by: A university degree. Around 2 years of experience in order processing, logistics, customer service (gained preferably in the technical sector, SSC/BPO). Knowledge of ERP software (preferably Salesforce) and/or educational background in logistics. Ability to work in a team. Good communication and customer service skills. Open-mindedness and constructive attitude to performed tasks. Willingness to work for extended hours on weekdays/ weekends during month end / quarter end close. Create a better #TomorrowWithUs! Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy. This role is based in Bangalore. But you’ll also get to visit other locations in India and globe, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We’re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries.

About VOIS VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VO IS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. About VOIS India In 2009, VO IS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VO IS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Role Specific Required Skills: BE/B.Tech./MCA or equivalent 8-10 years’ experience in SKDF Test Automation, specialized in web automation Experience in functional flows of Siebel CRM Good knowledge on CI/CD, Jenkins, API automation Working knowledge of Unix, Postman, Putty, WinSCP, SQL Developer Familiar to at least one scripting language Familiar to Web service like XML, SOAP/REST, WSDL XSD etc. Experience in Test & Incident Management Tools like JIRA Xray Good understanding of various Telecom Product type, E2E life cycle of Products. Able to manage overall automation execution and all the activities around it i.e running jobs on jenkins and troubleshooting, raising and tracking bugs and completing automation execution in expected timelines Manage the day to day activities of the test team including providing the daily / cycle status, monitoring and reporting progress against the plan, providing guidance where required as well as taking any corrective action to ensure the agreed plan is achieved Able to manage a small team of automation Should have experience of test automation set up and related tools Bring innovation in the area of automation and get them implemented in the team Identifies improvements to the Business Quality Assurance process and assists in their implementation. Providing guidance where required as well as taking any corrective action to ensure the agreed plan is achieved Strong communication skills and experience of working with multiple vendors and stakeholder management. VOIS Equal Opportunity Employer Commitment India VO IS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion , Top 50 Best Workplaces for Women , Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we’ll be in touch! Show more Show less

Job Title: Siebel Administrator Work Location: Any Oracle Global Services Center is a unit within oracle that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project-based one-time services. Oracle GSC team sells from a broad IT-services portfolio in both the fixed price and T&M basis. Orace GSC services are typically requested by large Oracle customers that require the utmost attention to real mission-critical applications and processes. Oracle GSC covers many large-scale Oracle customers. Oracle Global Services Center provides unmatched, tailored support that ensures organization’s Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment. Detailed Job Description: An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes, or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects. 8 - 12 years of experience relevant to this position including consulting experience preferred. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed. Required Skills: Experience on Siebel installation on Windows and Linux In-depth knowledge & experience on Siebel migrations & Upgrade to latest version eg: IP17 and later versions Experience on Siebel Gateway clustering, multimode AI load balancing etc Experience on Siebel Performance tuning of server, AOM, AI, Gateway, tomcat’s etc Experience on Troubleshooting EAI component crashes and analysing crashes & fdr and component log files. Knowledge on System Administration activities such as configuring application components, and parameters and Troubleshooting component crashes. SSO, LDAP setup to AD and Troubleshooting Good overall troubleshooting skills Automation of regular administrative tasks Preferable experience on WLS/BIP/OAS/OAP installation, upgrade, and integration with Siebel Experience on DR setup and testing Experience on managing Siebel on OCI (or any cloud) is preferable. Performance Tuning of Siebel CRM Ready to work in 24x7 shift Ready to Travel Cloud- Migration exposure Desired Skills: OCI Certification Foundation / Architect / professional is added advantage. Willingness to Travel both domestic or out of the country. Show more Show less

Job Title: Siebel Administrator Work Location: Any Oracle Global Services Center is a unit within oracle that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project-based one-time services. Oracle GSC team sells from a broad IT-services portfolio in both the fixed price and T&M basis. Orace GSC services are typically requested by large Oracle customers that require the utmost attention to real mission-critical applications and processes. Oracle GSC covers many large-scale Oracle customers. Oracle Global Services Center provides unmatched, tailored support that ensures organization’s Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment. Detailed Job Description: An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes, or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects. 8 - 12 years of experience relevant to this position including consulting experience preferred. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed. Required Skills: Experience on Siebel installation on Windows and Linux In-depth knowledge & experience on Siebel migrations & Upgrade to latest version eg: IP17 and later versions Experience on Siebel Gateway clustering, multimode AI load balancing etc Experience on Siebel Performance tuning of server, AOM, AI, Gateway, tomcat’s etc Experience on Troubleshooting EAI component crashes and analysing crashes & fdr and component log files. Knowledge on System Administration activities such as configuring application components, and parameters and Troubleshooting component crashes. SSO, LDAP setup to AD and Troubleshooting Good overall troubleshooting skills Automation of regular administrative tasks Preferable experience on WLS/BIP/OAS/OAP installation, upgrade, and integration with Siebel Experience on DR setup and testing Experience on managing Siebel on OCI (or any cloud) is preferable. Performance Tuning of Siebel CRM Ready to work in 24x7 shift Ready to Travel Cloud- Migration exposure Desired Skills: OCI Certification Foundation / Architect / professional is added advantage. Willingness to Travel both domestic or out of the country. Show more Show less

Job Title: Freelance Consultant – Oracle Intelligent Advisor Location: Remote Contract Duration: 4–6 Months Start Date: Immediate Job Description: We are seeking an experienced Oracle Intelligent Advisor Consultant to join our team on a freelance basis. The ideal candidate will have a strong background in rule authoring, policy modeling, and deployment of OIA solutions. Key Responsibilities: Translate legislation and policy into business rules for Oracle Intelligent Advisor. Model, develop, test, and deploy OIA projects to production. Author and debug OIA rules; develop interview screens. Manage Oracle Intelligent Advisor Hub. Integrate OIA with SOAP/REST web services. Collaborate with customers and Oracle peers to deliver optimal solutions. Provide technical and business guidance to ensure successful solution adoption. Qualifications: 8+ years of hands-on experience with Oracle Intelligent Advisor. Strong understanding of rule modeling and policy automation. Experience with SOAP/REST integrations. OIA certification is a plus. Familiarity with other Oracle CRM products (Service Cloud, RightNow, CPQ, Sales, Siebel) is a plus. Show more Show less

Role: Oracle Intelligent Advisor Experience Required: 8+ years Location: Remote Job Description: • 8+ years of hands-on experience in Oracle Intelligent Advisor (formerly Oracle Policy Automation). • Translate legislation and policy into business requirements, whereby end users are able to validate and verify transformation into OPA. • Responsible for modelling, development, regression, testing, and deployment of OPA project to production. • OPA Rule Authoring, debugging, Interview screen development. Oracle Intelligent Advisor Hub management. • Knowledge of SOAP/REST Webservices. • Interact directly with customers and peers across Oracle in arriving at optimum solution. • Provide good technical and business advice to the customer at all times with respect to the final solution and its successful adoption. • OPA certification is a plus. • Knowledge of other CRM products (Service Cloud/Right Now, CPQ, Sales, Siebel) is a plus. Show more Show less

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Siebel Configuration Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing application features, and ensuring that the solutions align with organizational goals. You will also participate in testing and troubleshooting to enhance application performance and user experience, contributing to the overall success of the projects you are involved in. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of application processes and configurations. - Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Siebel Configuration. - Strong understanding of application development methodologies. - Experience with database management and SQL. - Familiarity with software testing and debugging techniques. - Ability to work collaboratively in a team environment. Additional Information: - The candidate should have minimum 3 years of experience in Oracle Siebel Configuration. - This position is based at our Hyderabad office. - A 15 years full time education is required. 15 years full time education Show more Show less