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Siconic support Centre Specialist

Siconic support Centre Specialist

Advantest

5 - 8 years

20 - 27 Lacs

bengaluru

Posted:12 hours ago| Platform:

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Skills Required

java c++ automated test equipment python

Work Mode

Work from Office

Job Type

Full Time

Job Description

Advantest is growing their global support team for its Automated Silicon Validation customers. You will support major semiconductor customers of SiConic solutions. Beyond proven soft-skills this role entails applying well-developed skills around chip bring-up and post silicon validation test development, debug and characterization. You will be part of a global team of SiConic engineers in support centers as well as at customer sites.

Your duties

General:

Support the roll-out of the new SiConic solution that is based on V93000 technology to customers in your region and also world-wide customer base
As a member of the Support Center team, you will consult customers & account teams across your region on the implementation of the SiConic test solution at various customer teams spanning from Silicon Validation (SV), Design Validation(DV), Design-for-Test (DFT) to Test engineering (TE)
Share knowledge, technologies, and experience with colleagues and customers
Collaborate with colleagues, partners and customers on worldwide projects
Train customer engineers on operation of the SiConic solutions
Delivery of customer application trainings and technical workshops on Advantest SiConic

Support tasks:

Perform installation, integration, maintenance and update of SiConic SW & HW in your region
Troubleshooting, diagnose and repair SiConic solution
Provide remote or onsite support of (Beta) Customers
Ensure product functionality according to the specifications by assisting customers validating newly designed state-of-the-art semiconductors
Customer Collaboration: Work closely with customer engineers to apply best practices and achieve task closure strategies
Work with world-wide support team to solve engineering problems for customers
Develop and debug SiConic test flows for high-tech semiconductor devices
Escalation Management by timely raising substantial tickets, evaluating criticality and managing customer expectations
Establishing an effective feedback channel to the various customer issues

Feedback:

Identify and define emerging engineering test requirements in silicon validation departments following leading edge industry chip bring-ups
Collect, evaluate and provide customer requirements for consideration in product improvements and new product developments
Observing the product quality and liaising with departments locally & overseas.
Team up with R&D and the product definition team identifying & evaluating any gaps in the existing SiConic solution versus customer specific utilization

Your profile

Must have:

University degree in Electronic Engineering (Bachelors or Masters) or equivalent related knowledge
Fluent in English (mandatory)
Proactive, self-motivated, and able to work independently
>5 years’ relevant experience in semiconductor business
Proficient in digital verification, validation or ATE (Automatic Test Equipment) testing techniques
Basic knowledge of measurement techniques for electronic components (analog and digital)
Experience with C/C++, Java, and scripting languages (Perl/Python)
Knowledge in Windows, Microsoft Office, UNIX and Redhat/Ubuntu operating system
Willingness to acquire new product knowledge in the field of ATE and chip design
Distinguished customer facing skills with a pronounced support attitude and solution-oriented mindset
Strong communication and presentation skills
Ability and motivation to work in cross-functional project teams in a global environment/good team player

Flexible for regional travel (up to 20%)

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Siconic support Centre Specialist