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Service Delivery Manager HTC Global Services

15.0 - 18.0 years

0 Lacs

hyderabad, telangana, india

On-site

About The Role We are seeking an experienced and dynamic Service Delivery Manager (SDM) to lead and manage three critical IT support functions: End User Computing (EUC), Service Desk, and Service Integration & Management (SIAM). The SDM will be responsible for ensuring high-quality service delivery to a UK-based global client, driving operational excellence, and maintaining strong customer relationships. Requirements Minimum 15 to 18 years of experience in IT support, with a strong background in End User Computing and Service Desk operations. Proven experience managing SIAM functions in a global delivery model. ITIL Certification is mandatory. Relevant PMP Certification is a plus. Experience...

Posted 2 days ago

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