8.0 - 12.0 years

0 Lacs

maharashtra

On-site

Role Overview: As an Associate Client Services Manager at NEC Software Solutions (India) Private Limited, your role involves assisting the Senior Client Service Manager in the day-to-day management of contracted services for specific customer accounts. You will work collaboratively across the organization to ensure services are delivered within contractual Service Level Agreements (SLAs) or performance targets. Your responsibilities include: - Assisting in the transition of a major client into BAU Service Operation - Ensuring end-to-end services provided to customers are functioning and meet contracted service levels and quality standards - Developing customer and third-party relationships t...

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The title extracted from the generated Description is ACSM . NEC Software Solutions

8.0 - 12.0 years

0 Lacs

maharashtra

On-site

NEC Software Solutions (India) Private Limited is a leading provider of end-to-end IT services across various sectors, with offices in Mumbai (Worli & Airoli) and Bangalore. With over 30 years of experience, we have built a reputation for exceeding customer expectations and delivering high-quality software products to a wide range of clients, from startups to large corporations. As an Associate Client Services Manager, you will work closely with the Senior Client Service Manager to ensure the smooth delivery of contracted services to specific customer accounts. Your responsibilities will include ensuring services meet Service Level Agreements (SLAs), developing customer and third-party relat...

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Configuration Management Consultant Euclid Innovations

4.0 - 8.0 years

0 Lacs

telangana

On-site

You should have a minimum of 4+ years of experience in IT service management, focusing on Configuration management. Possessing ITIL Foundation or Intermediate or Expert certification would be an added advantage. Your responsibilities will include managing Configuration Management and CMDB administration, preferably within a ServiceNow environment. You should have a solid understanding of IT infrastructure components, relationships, and dependencies. Familiarity with data quality management principles and practices is essential. A strong grasp of ITIL processes and best practices is required. Excellent analytical and problem-solving skills are a must. You should also have strong communication...

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