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7.0 - 10.0 years
9 - 14 Lacs
chennai
Work from Office
About the Role: Acore technical position that acts as a technical lead for Genesys Cloud ContactCenter solution deployment. Requires expert level knowledge and understandingof Genesys Cloud architecture, Applications, infrastructure, Systems design andIntegrations. Responsible for understanding / capturing the businessrequirements, Preparation of Design Document, Implementation of therequirements and supporting customer at different stages during the customer servicelife cycle. Key Responsibilities: Capture / Understand the businessrequirement from customer. Create Low level design document based onthe customer business requirement. Deployment / Configuration of Genesys Cloudcontact center b...
Posted 3 weeks ago
5.0 - 10.0 years
5 - 12 Lacs
hyderabad
Work from Office
Formwork Foreman / Supervisor ( Project based ) Role & responsibilities Supervise and lead a team of shuttering carpenters. Plan and organize shuttering activities to meet project timelines. Ensure the correct installation and alignment of formwork systems. Coordinate with project managers and other construction professionals. Inspect formwork for quality and compliance with specifications. Enforce safety regulations and ensure a safe working environment. Provide training and guidance to team members as needed. Maintain inventory of tools and materials required for shuttering tasks. Preferred candidate profile Should have experience with reputed civil contracting construction companies. Shou...
Posted 3 weeks ago
6.0 - 7.0 years
15 - 19 Lacs
ambedkar nagar
Work from Office
We are looking for a skilled and qualified Radiologist to join our healthcare team in Ambedkar Nagar (UP). The role involves performing and interpreting diagnostic imaging procedures, including USG, CT, and MRI, to support accurate patient diagnosis and treatment planning. The Radiologist will collaborate with physicians and healthcare staff to provide expert guidance on imaging results, ensure adherence to safety protocols, and maintain high standards of patient care. Candidates should have a strong clinical background, excellent analytical skills, and proficiency in handling advanced imaging equipment. Prior experience in a hospital or diagnostic center setting will be an advantage.
Posted 3 weeks ago
2.0 - 5.0 years
2 - 5 Lacs
hyderabad
Work from Office
Oversees one or more teams of customer service associates who handle customer service inquiries and problems via phone and/or email. Monitors operations to ensure adherence to service level standards and company/department policies and procedures. Ensures professional and courteous customer support services are delivered to remote a productive and positive relationship with customers. Ensures adequate phone coverage including making decisions regarding scheduling changes. Acts as an escalation point for resolving the most difficult customer issues. Evaluates the quality of customer service associates calls from customers; provides feedback to reps on strengths and areas for improvement. Comm...
Posted 3 weeks ago
5.0 - 7.0 years
8 - 12 Lacs
chennai
Work from Office
About the Role : ATechnical position that acts as a technical Level2 expert for Genesys CloudContact Center solution deployment. Requires strong knowledge and understandingof Genesys Cloud architecture, Applications, infrastructure, Systems design andIntegrations. Responsible for Implementation of the requirements and supportingcustomer at different stages during the customer service life cycle. Key Responsibilities : Deployment / Configuration of Genesys Cloudcontact center based on the low-level design Create test plan as per Businessrequirement and validate all functionalities Provide Training to End users (Agents /Supervisors / Admin) Identify and resolve issues observed duringdeployment...
Posted 3 weeks ago
4.0 - 7.0 years
3 - 7 Lacs
west bengal
Work from Office
Description Customer Care-----Call center Operations Specialist-One to Three Years,Frontend Helpdesk-One to Three Years Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade A Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills help desk;call center Languages RequiredENGLISH Role Rarity To Be Defined
Posted 3 weeks ago
4.0 - 7.0 years
3 - 7 Lacs
west bengal
Work from Office
Description Customer Care-----Call center Operations Specialist-One to Three Years,Frontend Helpdesk-One to Three Years Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade A Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills help desk;call center Languages RequiredENGLISH Role Rarity To Be Defined
Posted 3 weeks ago
7.0 - 10.0 years
5 - 8 Lacs
west bengal
Work from Office
Description Customer Care-----Call center Operations Specialist-One to Three Years,Frontend Helpdesk-One to Three Years Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade A Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills help desk;call center Languages RequiredENGLISH Role Rarity To Be Defined
Posted 3 weeks ago
4.0 - 7.0 years
3 - 7 Lacs
west bengal
Work from Office
Description Customer Care-----Call center Operations Specialist-One to Three Years,Frontend Helpdesk-One to Three Years Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade A Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills help desk;call center Languages RequiredENGLISH Role Rarity To Be Defined
Posted 3 weeks ago
7.0 - 11.0 years
5 - 8 Lacs
west bengal
Work from Office
Description Customer Care-----Call center Operations Specialist-One to Three Years,Frontend Helpdesk-One to Three Years Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade A Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills help desk;call center Languages RequiredENGLISH Role Rarity To Be Defined
Posted 3 weeks ago
4.0 - 7.0 years
3 - 7 Lacs
west bengal
Work from Office
Description Customer Care-----Call center Operations Specialist-One to Three Years,Frontend Helpdesk-One to Three Years Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade A Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills help desk;call center Languages RequiredENGLISH Role Rarity To Be Defined
Posted 3 weeks ago
5.0 - 8.0 years
5 - 9 Lacs
bengaluru
Work from Office
About The Role Skill required: Capacity Planning & Forecasting - Customer Acquisition Strategy & Implementation Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Responsible for developing and managing accurate mid to short-term forecasting models Design and implement strategies to assist our clients in their strategies to grow and acquir...
Posted 3 weeks ago
5.0 - 10.0 years
20 - 25 Lacs
bengaluru
Work from Office
About The Role Job Title Industry SME Banking / Senior Manager S&C GN SONG Management Level :06 Senior Manager Location :Bangalore/ Gurgaon/ Chennai/ Pune/ Hyderabad/ Mumbai Must have skills: Customer Service Strategy and Transformation, Technology, and Innovation Good to have skills: Industry Trends and Disruptions, Digital Literacy, Value architect, Product Owner, Business Analyst, Digital transformation, Business case creations for Contact center transformation. Job Summary : We are seeking an initiative-taking and experienced Senior Manager to lead our Customer Service team, with a strong focus on leveraging technology, driving innovation, creating business value, reducing operational ex...
Posted 3 weeks ago
2.0 - 7.0 years
7 - 12 Lacs
hyderabad
Work from Office
About The Role The Strategy & Consulting Global Network SONG Practice | Genesys Job Title - Genesys_Level 10- Senior Analyst_Entity (S&C GN) Management Level:Level 10- Senior Analyst Location:Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills:Genesys Cloud, Contact Center Analyst/Consultant, Functional CCaaS Consultant, Technical CCaaS Consultant, Industry Consultant, CCaaS Team Lead, CCaaS Design Lead Good to have skills:Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary : J...
Posted 3 weeks ago
2.0 - 7.0 years
13 - 18 Lacs
bengaluru
Work from Office
About The Role Job Title:Analyst Amazon Connect Skills, Experience & Education Required Skills: Amazon Connect Contact Center AWS Contact Center Services Amazon Connect Flows AWS Lambda and Lex Bots API Integration and Development Contact Center Transformation and Implementation Preferred Skills: (blank) Roles & Responsibilities Design and implement cloud contact center solutions using Amazon Connect Develop Amazon Connect flows and integrate AWS Lambda and Lex bots Collaborate with solution architects to define AWS-based contact center architecture Support cloud transformation strategy and vendor assessment activities Create business cases and transformation approaches for contact center mi...
Posted 3 weeks ago
5.0 - 10.0 years
4 - 7 Lacs
ahmedabad
Remote
As discussed, please find the Job Description for Assistant Manager-Sales for our organization. Job Location: Gujarat (Ahmedabad) Job Role: Understand the requirement of Client on-site and do sales. Responsible for guiding sales representatives and ensuring sales targets are met Mapping of competitors and understanding client's requirements. End to End Sales Good in communication and convincing the concerned people. Connecting to Builders, Contractors and Architects -(Mandatory) B2B (Project Sales)-Preferences Cultivating solid relationships with major customers. About Organization Established in the year 2014, Knest Manufacturers Private Limited is the largest manufacturer of Aluminum Formw...
Posted 3 weeks ago
2.0 - 7.0 years
8 - 12 Lacs
bengaluru
Work from Office
About The Role The Strategy & Consulting Global Network SONG Practice | Genesys Job Title - Genesys_Level 9-Consultant_Entity (S&C GN) Management Level:Level 9-Consultant Location:Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills:Genesys Cloud, Contact Center Analyst/Consultant, Functional CCaaS Consultant, Technical CCaaS Consultant, Industry Consultant, CCaaS Team Lead, CCaaS Design Lead Good to have skills:Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary : Join our team...
Posted 3 weeks ago
5.0 - 8.0 years
10 - 14 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : User Experience (UX) Design Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that the applications meet user needs and business objectives. You will engage in discussions to gather requirements, provide insights,...
Posted 3 weeks ago
4.0 - 9.0 years
8 - 13 Lacs
bengaluru
Work from Office
About The Role Job Title Industry SME Banking / Senior Manager S&C GN SONG Management Level :06 Senior Manager Location :Bangalore/ Gurgaon/ Chennai/ Pune/ Hyderabad/ Mumbai Must have skills: Customer Service Strategy and Transformation, Technology, and Innovation Good to have skills: Industry Trends and Disruptions, Digital Literacy, Value architect, Product Owner, Business Analyst, Digital transformation, Business case creations for Contact center transformation. Job Summary : We are seeking an initiative-taking and experienced Senior Manager to lead our Customer Service team, with a strong focus on leveraging technology, driving innovation, creating business value, reducing operational ex...
Posted 3 weeks ago
2.0 - 7.0 years
11 - 15 Lacs
pune
Work from Office
About The Role Job Title - GN - SONG - Service - Nice CXOne - Senior Manager Management Level: 06/ Senior Manager Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Cloud contact center/ CCaaS/ Conversational AI Good to have skills: Nice CXone Job Summary : You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. Areas of Work :Nice CXone Contact Centre Solutions and Pre-Sales As part of these, you will drive the following: Use strong project management skills: Leverage good understanding of principles, theories, practices and techniques for managing project worklo...
Posted 3 weeks ago
2.0 - 3.0 years
2 - 5 Lacs
ahmedabad
Work from Office
Job Purpose Duties and Responsibilities Responsibility is to achieve AOP targets of Touch free collections for all products and verticals. Enhancing revenue from Nil Pos, Penal collection and partner commission Driving Seat utilization Exploring new digital channels. Revenue generation through Penal collection and partner commission Required Qualifications and Experience Graduate/Post-graduate with 2 to 3 years Call Center experience Excellent communication and Leadership skills Knowledge of Dialer & campaign management Data analysis & Channel Strategy Coordination with inter department viz. Analytics, IT Vendor Management and controlling attrition Coordination with channel partners for digi...
Posted 3 weeks ago
3.0 - 8.0 years
4 - 8 Lacs
gurugram
Work from Office
Role & responsibilities Reviewing Drawings and Specifications: This stage involves understanding the formwork requirements from architectural and structural drawings, including dimensions, materials, and special details. Developing Formwork & Scaffolding Layouts: Creating detailed plans for the formwork, including the arrangement of panels, supports, and bracing. Material list: Preparing BOQ with existing formwork materials (Aluminium, timber, plywood, steel, etc.). Preferred candidate profile
Posted 3 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
ambala
Work from Office
Looking for Aluminium Shuttering Engineer for Punjab to oversee, execute shuttering & formwork operations at construction sites. Shuttering Planning and Management. Required Candidate profile The role involves planning, supervision, and management of aluminium shuttering systems for various RCC structures to ensure quality, safety, timely execution of high-rise building projects.
Posted 3 weeks ago
10.0 - 15.0 years
3 - 7 Lacs
kolhapur, nagpur, dewas
Work from Office
*Supervise on-site construction activities for shuttering and steel works. *Ensure compliance with safety regulations, manage resources, and coordinate with contractors and engineers. *Monitor work progress and quality standards
Posted 3 weeks ago
5.0 - 10.0 years
10 - 14 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Genesys Contact Center QM Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in the development and implementation of innovative solutions. Roles & Responsibilities:- Expected to be an Genesys Cloud CX SME- Collaborate and manage t...
Posted 3 weeks ago
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