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0.0 - 3.0 years

1 - 4 Lacs

Kolkata

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S No. Details Description 1 JD# 2 Domain Customer Service 3 Category Voice 4 Level 1A Associate level 5 Educational Qualification Graduate / HSC 6 Experience Worked in service Industry Experience of 6 months and above desirable. Experience in call center will be an advantage. 7 Age 8 Communication Skill required Voice Clarity Accent Neutrality Fluency in English Grammar 9 Ability Skill Required (Tech test, Keyboard navigation, Aptitude test, Other domain specific tests) Knowledge of basic computer operations Willingness to rotate shifts, as needed Courteous with strong customer service orientation. Dependable with attention to detail. Good listening and speaking skills. Willingness to learn. Good sales skills. 10 Client mandated test (Contractual) Reference Check (PI) Culture Fitment Check (PI) Stability Check (PI) Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Provider Inbound.

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5.0 - 8.0 years

4 - 8 Lacs

Jaisalmer

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The engineer should have experience and complete knowledge of civil site engineer and should have experience in survey, level, work execution and supervision, work measurement, bill making and checking, etc. Required Candidate profile To Apply- Contact on- 9216686490 Share your CV - info@frizoindia.com

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0.0 - 3.0 years

1 - 4 Lacs

Kolkata

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UMR S No. Details Description 1 JD# 2 Domain Customer Service 3 Category Voice 4 Level 1A Associate level 5 Educational Qualification Graduate / HSC 6 Experience Worked in service Industry Experience of 6 months and above desirable. Experience in call center will be an advantage. 7 Age 8 Communication Skill required Voice Clarity Accent Neutrality Fluency in English Grammar 9 Ability Skill Required (Tech test, Keyboard navigation, Aptitude test, Other domain specific tests) Knowledge of basic computer operations Willingness to rotate shifts, as needed Courteous with strong customer service orientation. Dependable with attention to detail. Good listening and speaking skills. Willingness to learn. Good sales skills. 10 Client mandated test (Contractual) Reference Check (PI) Culture Fitment Check (PI) Stability Check (PI) Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Provider Inbound.

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8.0 - 12.0 years

5 - 6 Lacs

Pune

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Responsibilities: * Lead Mivan, shuttering & finishing projects for high rise buildings on site execution * Collaborate with cross-functional teams for project delivery * Ensure quality control throughout construction process

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1.0 - 3.0 years

1 - 5 Lacs

Bengaluru

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We are looking for a self-motivated, high performing enquiries executive to help us meet our customer service needs. As a enquiries executive based in Bengaluru you will be the first in line to interact with all prospecting customers and you will be advising them on the tours and experiences offered by Unventured. You will play an active role in ensuring the customers needs are understood, and translated into well curated itineraries with the help of the operations manager. You will also be required to ensure conversions and helping the guest prepare for the tour and guiding the on ground tour leaders to ensure a memorable tour and experience for the guest. The ideal candidate should be based out of Bengaluru and must be passionate about experiential travel. Responsibilities: You will be responsible for managing 3 functions as a Enquiries and Operations Executive. 1. Enquiry management a. Respond to customer queries via email, whats app and calls b. Prompt follow-ups at a committed time with travellers. c. Ensuring timely communication with customers about the tour d. Providing up-to date advice on travel regulations including visa and medical requirements, baggage limits, safety and local customs 2. Sales Conversions a. Tracking every enquiry and ensuring each lead is converted b. Understanding client specifications and suggesting suitable tours. c. Ensure timely follow-ups with enquiries and converting customers d. Researching destinations and keeping up to date with travel industry news. e. Submit a monthly enquiry conversion report based on geography and source as per guidelines set by the organisation f. Supporting customers with last minute on tour requests 3. Operations and Customer Experience a. Preparing customised itineraries to suit the clients preferences and budget b. Guiding customers through the booking procedure. c. Coordinating with internal operations to ensure the clients needs are met d. Liaising with City Tour Managers and Operations managers and ensuring tours are efficiently conducted e. Handover and transition to Tour Leader Key skills Youll need to have: Proficient in conversing in English and at least 2-3 other Indian languages Experience in sales and customer service Competent skills in Microsoft Excel to prepare reports and create budget sheets Strong organizational skills Diplomacy and tact Sound judgement with attention to detail A genuine interest in active experiential travel Curiosity to learn and keep up to date with travel industry events Work Experience: Prior work experience in a customer service environtment that includes a component of sales. Relevant experience in hospitality is an added advantage. Specific functional experience, call center or customer service is preferred.

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4.0 - 9.0 years

3 - 5 Lacs

Gurugram

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Skilled in project schedules, critical paths, resource management, and technical oversight. Strong problem-solving, communication, and IT skills (MS Office, AutoCAD). Experience in high-rise projects using MAIVAN.

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7.0 - 12.0 years

5 - 9 Lacs

Hyderabad

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About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Workday Accounting Center Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : Mandatory to have Mandatory Skill Related certification15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with stakeholders to understand their needs and translating them into functional design solutions. Roles & Responsibilities:Drive the implementation and optimization of Workday Accounting Center, focusing on data ingestion, transformation, and accounting rules configuration.Interpret business needs and translate them into robust Workday solutions.Collaborate closely with finance, IT, and third-party vendors for seamless integration.Configure and manage Accounting Center rules and mappings to automate journal creation from external sources.Support data transformation, data loading, and Workday Prism integration where necessary.Lead and assist in testing phases, including system integration testing (SIT), user acceptance testing (UAT), and readiness for deployment.Provide post-implementation support, troubleshooting issues, and ensuring smooth system performance.Maintain compliance and other relevant accounting standards throughout the implementation process. Professional & Technical Skills: - Must To Have Skills: Proficiency in Workday HCM Security, Mandatory Skill Related certification- Experience with Workday Financials and Accounting Center.Strong understanding of financial data management and accounting processes.Workday certification in Accounting Center or Financials (preferred).Analytical and problem-solving skills Additional Information:- The candidate should have a minimum of 7.5 years of experience in Workday HCM Security- This position is based at our Bengaluru office- A Mandatory Skill Related certification is required Qualification Mandatory to have Mandatory Skill Related certification15 years full time education

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3.0 - 8.0 years

4 - 8 Lacs

Bengaluru

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About The Role Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : Manufacturing Design & Engineering Solutions Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Engineering Services Practitioner, you will assist with end-to-end engineering services to develop technical engineering solutions, solve problems, and achieve business objectives. You will work across structural and stress design, qualification, configuration, and technical management, utilizing scientific, socio-economic, technical knowledge, and practical experience. Roles & Responsibilities- 3-6 Years of experience in the field of General Assembly (TCF). Experience in Digital manufacturing tools (3D Experience /DELMIA V5/Team center visualization/Human Jack/ Process Simulate/IC.IDO/Unity/VR/FAPLIS/Micro station etc.)- Assembly process planning, documentation & issue resolution - Assembly equipment design, planning, installation & commissioning- Physical ergonomic Assessment in production plant- Problem Solving & Project Management- C#/Python/Powerbi - Designing small Jigs & Fixtures- Executing new vehicle program projects.- Conduct dynamic and static clearance analysis studies for Cars using 3D Experience - Conduct ergonomic studies using 3D Experience - Virtual validation of plant tools Professional & Technical Skills: - Must To Have Skills: Proficiency in Manufacturing Design & Engineering Solutions.- Strong understanding of engineering principles and practices.- Experience in utilizing CAD software for design and analysis.- Knowledge of material selection and manufacturing processes. Additional Information:- The candidate should have a minimum of 3 years of experience in Manufacturing Design & Engineering Solutions.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

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7.0 - 12.0 years

5 - 9 Lacs

Hyderabad

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About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Workday Accounting Center Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : Mandatory to have Mandatory Skill Related certification15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with stakeholders to understand their needs and translating them into functional design solutions. Roles & Responsibilities:Drive the implementation and optimization of Workday Accounting Center, focusing on data ingestion, transformation, and accounting rules configuration.Interpret business needs and translate them into robust Workday solutions.Collaborate closely with finance, IT, and third-party vendors for seamless integration.Configure and manage Accounting Center rules and mappings to automate journal creation from external sources.Support data transformation, data loading, and Workday Prism integration where necessary.Lead and assist in testing phases, including system integration testing (SIT), user acceptance testing (UAT), and readiness for deployment.Provide post-implementation support, troubleshooting issues, and ensuring smooth system performance.Maintain compliance and other relevant accounting standards throughout the implementation process. Professional & Technical Skills: - Must To Have Skills: Proficiency in Workday HCM Security, Mandatory Skill Related certificationExperience with Workday Financials and Accounting Center.Strong understanding of financial data management and accounting processes.Workday certification in Accounting Center or Financials (preferred).Analytical and problem-solving skills Additional Information:- The candidate should have a minimum of 7.5 years of experience in Workday HCM Security- This position is based at our Bengaluru office- A Mandatory Skill Related certification is required Qualification Mandatory to have Mandatory Skill Related certification15 years full time education

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3.0 - 8.0 years

4 - 8 Lacs

Bengaluru

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About The Role Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : Manufacturing Design & Engineering Solutions Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Engineering Services Practitioner, you will assist with end-to-end engineering services to develop technical engineering solutions, solve problems, and achieve business objectives. You will work across structural and stress design, qualification, configuration, and technical management, utilizing scientific, socio-economic, technical knowledge, and practical experience. Roles & Responsibilities:- 3-6 Years of experience in the field of General Assembly (TCF)- Experience in Digital manufacturing tools (3D Experience /DELMIA V5/Team center visualization/Human Jack/ Process Simulate/IC.IDO/Unity/VR/FAPLIS/Micro station etc.) - Assembly process planning, documentation & issue resolution - Assembly equipment design, planning, installation & commissioning - Physical ergonomic Assessment in production plant - Problem Solving & Project Management - C#/Python/Powerbi - Designing small Jigs & Fixtures - Executing new vehicle program projects. Conduct dynamic and static clearance analysis studies for Cars using 3D Experience - Conduct ergonomic studies using 3D Experience - Virtual validation of plant tools Professional & Technical Skills: - Must To Have Skills: Proficiency in Manufacturing Design & Engineering Solutions.- Strong understanding of engineering principles and practices.- Experience in utilizing CAD software for design and analysis.- Knowledge of material selection and manufacturing processes. Additional Information:- The candidate should have a minimum of 3 years of experience in Manufacturing Design & Engineering Solutions.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

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13.0 - 18.0 years

10 - 14 Lacs

Bengaluru

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About The Role Skill required: NA - Project Management Designation: Del Center Strategy & Ops Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We are seeking a proactive and detail-oriented BCP Interlock Manager to serve as the key liaison between Business Continuity Planning (BCP) teams and Operations leads within Accenture Operations. This role ensures seamless alignment of continuity strategies with operational priorities, driving resilience and preparedness across business units. Act as the primary point of contact between BCP teams and Operations leads. Coordinate and support the development, implementation, and testing of business continuity and disaster recovery plans. Ensure operational teams are aligned with BCP requirements, policies, and compliance standards. Facilitate regular interlock meetings to review continuity risks, mitigation strategies, and readiness status. Track and report on BCP metrics, audit findings, and remediation efforts. Support incident response coordination and post-incident reviews. Drive awareness and training initiatives across operations teams on BCP protocols. We require 47 years of experience in business continuity, risk management, or operations. Strong understanding of BCP frameworks, regulatory requirements, and operational interdependencies. Excellent communication, stakeholder management, and coordination skills. Experience in a large-scale, matrixed organization preferred. We are seeking a proactive and detail-oriented BCP Interlock Manager to serve as the key liaison between Business Continuity Planning (BCP) teams and Operations leads within Accenture Operations. This role ensures seamless alignment of continuity strategies with operational priorities, driving resilience and preparedness across business units. Act as the primary point of contact between BCP teams and Operations leads. Coordinate and support the development, implementation, and testing of business continuity and disaster recovery plans. Ensure operational teams are aligned with BCP requirements, policies, and compliance standards. Facilitate regular interlock meetings to review continuity risks, mitigation strategies, and readiness status. Track and report on BCP metrics, audit findings, and remediation efforts. Support incident response coordination and post-incident reviews Drive awareness and training initiatives across operations teams on BCP protocols. We require 47 years of experience in business continuity, risk management, or operations. Strong understanding of BCP frameworks, regulatory requirements, and operational interdependencies. Excellent communication, stakeholder management, and coordination skills. Experience in a large-scale, matrixed organization preferred What are we looking for "47 years of experience in business continuity, risk management, or operations. Strong understanding of BCP frameworks, regulatory requirements, and operational interdependencies. Excellent communication, stakeholder management, and coordination skills. Experience in a large-scale, matrixed organization preferred. 47 years of experience in business continuity, risk management, or operations. Strong understanding of BCP frameworks, regulatory requirements, and operational interdependencies. Excellent communication, stakeholder management, and coordination skills. Experience in a large-scale, matrixed organization preferred. Stakeholder Management Written Communication Soft Skills Training Problem-solving skills Ability to perform under pressure Adaptable and flexible Ability to establish strong client relationship Detail orientation Certification in Business Continuity (e.g., CBCP, ISO 22301) is a plus. Familiarity with tools like Archer, ServiceNow, or other risk/BCP platforms. Ability to manage multiple priorities in a fast-paced environment. " Certifications: CBCP-Cert Business Continuity Prof - CBCP; ISO 22301:2019 Business Continuity Management Lead Implementer - BSI Roles and Responsibilities: "In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts " Qualification Any Graduation

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3.0 - 8.0 years

1 - 5 Lacs

Pune

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About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : HPE Network Management Center Good to have skills : Python (Programming Language)Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide timely and effective technical support to clients.- Troubleshoot and resolve network management center issues.- Collaborate with cross-functional teams to enhance system performance.- Document and maintain technical procedures and user guides.- Stay updated on industry trends and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in HPE Network Management Center.- Good To Have Skills: Experience with Python (Programming Language).- Strong understanding of network management principles.- Knowledge of network monitoring and troubleshooting.- Familiarity with network security protocols.- Excellent problem-solving and analytical skills. Additional Information:- The candidate should have a minimum of 3 years of experience in HPE Network Management Center.- This position is based at our Pune office.- A 15 years full-time education is required. Qualification 15 years full time education

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5.0 - 8.0 years

10 - 14 Lacs

Kolkata

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About The Role Skill required: Marketing Operations - Customer Service Technology Designation: Bus & Technology Delivery Senior Analyst Qualifications: Any Graduation/12th/PUC/HSC Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In our Service Supply Chain offering, we leverage a combination of proprietary technology and client systems to develop, execute, and deliver BPaaS (business process as a service) or Managed Service solutions across the service lifecycle:Plan, Deliver, and Recover. In this role, you will partner with business development and act as a Business Subject Matter Expert (SME) to help build resilient solutions that will enhance our clients supply chains and customer experience. Join our dynamic Service Supply Chain (SSC) team and be at the forefront of helping world class organizations unlock their full potential. Imagine a career where your innovative work makes a real impact, and every day brings new challenges and opportunities for growth. We re on the lookout for passionate, talented individuals ready to make a difference. If you re eager to shape the future and drive success, this is your chancejoin us now and lets build something extraordinary together!As a Business & Technology Delivery Sr. Analyst (Voice Support), you will help us in managing/ resolving customer queries, handling escalations and complaints of dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.In this role you will have strong skills in Excel and MIS reports, as you will have to prepare management reports and analysis, both recurring and ad-hoc. This includes focusing on tracking business performance through trusted data and insights while actively managing employee behaviors. What are we looking for Any Graduation,12th/PUC/HSC Minimum of 3 years of experience in customer service and/or call center environment Ability to handle disputes Hands-on experience with trouble-shooting Problem-solving skills Written and verbal communication Roles and Responsibilities: Manage and operate telephony systems, preferably in a cloud-based environment.Prepare and handle documentation related to telephony operations and projects.Oversee team activities, provide guidance, and deliver training to team members.Monitor and manage dialer operations, inbound and outbound (including preview, predictive, and auto-dial modes) segments.Identify and resolve issues, perform root cause analysis, and implement effective solutions.Handle tickets and escalations efficiently to ensure timely resolution.Collaborate with cross-functional teams to understand and implement the requirements.Manage new and existing projects, including program design and execution.Oversee and manage IVR (Interactive Voice Response) and IVA (Intelligent Virtual Assistant) platforms.Lead and execute change management projects to ensure smooth transitions.Continuously improve existing processes for enhanced efficiency and performance.Manage vendor relationships and interactions to ensure service quality.Apply basic AI concepts to enhance telephony operations and processes.Work collaboratively as part of a team to achieve organizational goals.Please note that this role may require you to work in rotational shifts Qualification Any Graduation,12th/PUC/HSC

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10.0 - 20.0 years

5 - 10 Lacs

Thane, Goregaon

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RCC Finishing Execution Work Residential High rise Residential Project interior fit-out Supervising surveys interpreting third survey|BOQ|QAQC Bill Tender contractor’s claims| Estimating costcontrolManaging tenders sub-contractor’s claims| Execution Required Candidate profile 12th Pass Diploma Civil Preferable with 8-10 years of Civil High Rise Luxurious Residential Building construction Project experience, Civil RCC Execution Finishing Interior work of RealEstate Project.

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8.0 - 10.0 years

12 - 14 Lacs

Hubli, Chennai, Bengaluru

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Key Responsibilities: 1. Supervision of Site Activities: o Overseeing the daily operations of construction activities, ensuring that all work is being carried out according to design specifications and safety standards. o Coordinating and managing labor forces, subcontractors, and material suppliers on-site. 2. Quality Control: o Ensuring that the construction work meets the required quality standards and compliance with local building codes and regulations. o Conducting inspections of the work to identify issues and ensuring corrective measures are taken. 3. Safety Management: o Promoting and enforcing safety protocols on-site, conducting safety inspections, and ensuring the team follows safety procedures. o Reporting and investigating any accidents or incidents on-site. 4. Project Documentation: o Keeping accurate records of site activities, progress, material usage, and personnel. o Assisting in the preparation of daily, weekly, or monthly progress reports for the project manager. 5. Resource Management: o Ensuring that all materials, tools, and equipment needed for the project are available and properly maintained. o Managing the workforce and scheduling labor to optimize efficiency. 6. Problem Solving: o Addressing and resolving issues that arise during construction, whether technical, logistical, or personnel-related. o Communicating and liaising with engineers, architects, and project managers to resolve problems and keep the project on track. Skills Required: Technical Knowledge: Understanding of civil engineering principles, construction methods, and building codes. Leadership Skills: Ability to manage and motivate workers and subcontractors. Communication Skills: Ability to communicate effectively with workers, contractors, engineers, and clients. Problem-Solving Abilities: Ability to address challenges quickly and efficiently. Time Management: Ensuring the project stays on schedule and within budget. Qualifications: Typically, a Civil Site Supervisor has a background in civil engineering or construction management. This could include: A degree or diploma in civil engineering or construction-related fields. Several years of experience working on construction sites, particularly in roles like site engineer or foreman. Certifications or training in construction safety (e.g., OSHA or equivalent). A Civil Site Supervisor plays a crucial role in the successful completion of civil engineering projects such as roads, bridges, buildings, drainage systems, and other infrastructure projects.

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1.0 - 5.0 years

9 - 10 Lacs

Bengaluru

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: 2025-07-04 Country: India Location: North Gate Business Park Sy.No 2/1, and Sy.No 2/2, KIAL Road, Venkatala Village, Chowdeshwari Layout, Yelahanka, Bangalore, Karnataka 560064 Position Role Type: Unspecified Associate Engineer . Privacy Policy and Terms: Click on this link to read the Policy and Terms

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8.0 - 12.0 years

5 - 10 Lacs

Bengaluru, Peenya

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Key Responsibilities: 1. Supervision of Site Activities: o Overseeing the daily operations of construction activities, ensuring that all work is being carried out according to design specifications and safety standards. o Coordinating and managing labor forces, subcontractors, and material suppliers on-site. 2. Quality Control: o Ensuring that the construction work meets the required quality standards and compliance with local building codes and regulations. o Conducting inspections of the work to identify issues and ensuring corrective measures are taken. 3. Safety Management: o Promoting and enforcing safety protocols on-site, conducting safety inspections, and ensuring the team follows safety procedures. o Reporting and investigating any accidents or incidents on-site. 4. Project Documentation: o Keeping accurate records of site activities, progress, material usage, and personnel. o Assisting in the preparation of daily, weekly, or monthly progress reports for the project manager. 5. Resource Management: o Ensuring that all materials, tools, and equipment needed for the project are available and properly maintained. o Managing the workforce and scheduling labor to optimize efficiency. 6. Problem Solving: o Addressing and resolving issues that arise during construction, whether technical, logistical, or personnel-related. o Communicating and liaising with engineers, architects, and project managers to resolve problems and keep the project on track. Skills Required: Technical Knowledge: Understanding of civil engineering principles, construction methods, and building codes. Leadership Skills: Ability to manage and motivate workers and subcontractors. Communication Skills: Ability to communicate effectively with workers, contractors, engineers, and clients. Problem-Solving Abilities: Ability to address challenges quickly and efficiently. Time Management: Ensuring the project stays on schedule and within budget. Qualifications: Typically, a Civil Site Supervisor has a background in civil engineering or construction management. This could include: A degree or diploma in civil engineering or construction-related fields. Several years of experience working on construction sites, particularly in roles like site engineer or foreman. Certifications or training in construction safety (e.g., OSHA or equivalent). A Civil Site Supervisor plays a crucial role in the successful completion of civil engineering projects such as roads, bridges, buildings, drainage systems, and other infrastructure projects.

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1.0 - 3.0 years

2 - 5 Lacs

Pune

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Role Purpose Associate Consultant is the first step in the consulting ladder. The role is responsible for completing high quality in-depth analysis and research to support successful completion of consulting projects. They will also support the practice through data collection, market research and analytics. The Associate Consultant must achieve high personal billability. Do 1. Consulting Execution I. An ambassador for the WIPRO tenets and values II. Client focused and tenacious in approach to solving and achieving client objectives III. Organizes work competently and ensures timeliness and quality deliverables IV. Develops understanding of best practice in given area and industry knowledge, and can apply this under supervision 2. Business development I. Ensures high levels of individual utilization achievement in line with the levels expected as part of the goal setting process II. Anchors market research activities in the chosen area of work III. Support sales activities as required as directed by the practice sales teams IV. Makes effort to start to understand WIPRO's core service and consulting offerings V. Helps identify additional sales opportunities and works with assignments /practice leadership to pursue 3. Thought Leadership I. Builds understanding and insight into chosen industry and technology trends II. Contributes to team thought leadership III. Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study IV. Educate and build awareness in the team in Wipro guidelines on revenue recognition, pricing strategy, contract terms and MSA V. Ensure that the Performance Nxt is followed for the entire team a. Employee Satisfaction and Engagement i. Lead and drive engagement initiatives for the team ii. Track team satisfaction scores and identify initiatives to build engagement within the team 4. Contribution to Practice/Wipro I. Continually delivers all Wipro admin in a timely manner (timesheets, appraisals, expenses, etc.,) II. Is visible and engaged within own practice, proactively participates and makes a demonstrable contribution to internal activities III. Contributes to the IP and knowledge management of Wipro and GCG and ensure its availability on the central knowledge management repository or Wipro and GCG IV. Leverages tools, methods, assets, information sources, and IP available within the knowledge management platform V. Engages with other Consulting and delivery teams to enhance collaboration and growth VI. Makes use of common methods and tools which are proven to work Strategic Objectives Parameter Description Measure (Select relevant measures/ modify measures after speaking to your Manager) Deliver growth in consulting revenues Support business performance for direct consulting against relevant quarterly/annual targets Improve quality of consulting by flawless delivery of consulting engagements % of Personal Utilisation Achievement (against target) No. of RFI/RFPs responses supported No. of consulting projects delivered Average CSAT, PCSAT across projects Generate Impact Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships Number and value of downstream opportunities identified for GCG and larger Wipro Grow market positioning Support the development of thought leadership/offerings/assets for the practice to support business growth Eminence and thought leadership demonstrated through content, citations and testimonials Number of ideas generated and contribution to the development of new consulting offerings/solutions/assets Provide consulting leadership to accounts Support GCG Account Lead/Account team to grow consulting service portfolio Number of consulting deals in the account supported Grow the consulting talent Grow skills and capabilities to deliver consulting engagements in new industries, business themes, frameworks, technologies Self Development - Min 32 hrs on training in a year. Combination of online and classroom on new industries, new business themes, new technologies, new frameworks, etc. Build the consulting community Individual contribution to People Development and Collaboration Effectiveness Distinct participation in and demonstration of: Collaboration across GCG - through the contribution to cross-practice offerings, sharing of best practices, consulting community initiatives Knowledge Management - Number of Assets owned/contributed to Consulting Central Mandatory Skills: Genesys Cloud Contact Center Admin. Experience1-3 Years.

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5.0 - 10.0 years

7 - 11 Lacs

Pune

Work from Office

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Performs specific and limited portions of a broader assignment of an experienced engineer. Gathers and correlates basic engineering data using established and well-defined procedures. Works on detailed or routine engineering assignments involving calculations and relatively simple tests. Proposes approach to solve new problems encountered. Identifies discrepancies in results. Provides guidance to entry level engineers. Performs work in accordance with agreed upon budget and schedule with moderate supervision. Qualifications Engineering Graduate. 5+ years in rail related /major infrastructure project. Additional Information

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0.0 - 3.0 years

2 - 6 Lacs

Pune

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About The Role About The Role : As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. : Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling, we encourage you to apply for this exciting opportunity.

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0.0 - 3.0 years

2 - 6 Lacs

Mumbai

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About The Role About The Role : As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. : Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling, we encourage you to apply for this exciting opportunity.

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0.0 - 1.0 years

1 - 5 Lacs

Bengaluru

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A contact center associate is a person who provides assistance to customers via calls and Chats. Their primary role is to address customer issues and resolve them in a timely and efficient manner. Qualification for Calling Agent: 4 or more years experience in the contact centre and preferably in the wealth management industry Bachelors degree (or equivalent) English: Fluent Ability to speak 2 or more regional languages Good knowledge of Mutual funds, Knowledge of Insurance and Stocks will be an added advantage Roles and responsibilities To assist customers with queries related to their investments, products , features etc via calls and chats and deal with multiple customers Acquire required product and process knowledge and keep a track of all the changes Maintaining a positive, empathetic and professional attitude toward customers at all times. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools and record all customer interactions Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Follow communication procedures, guidelines and policies Take the extra mile to engage customers Follow the escalation matrix and SLA to achieve process goals Gather customer feedback and share with our Product team for improvement Flexible to switch roles when needed and support chat to keep the BAU activities running smoothly. Flexible to work on rosters - 5 days a week and rotational offs

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6.0 - 11.0 years

0 - 0 Lacs

Pimpri-Chinchwad, Pune

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Role & responsibilities Execution of day to day work and required responsible person who can do estimation of bills and costing of projects and also should be able to workon autocad and excel Preferred candidate profile Senior Civil Engineer

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5.0 - 8.0 years

16 - 20 Lacs

Bengaluru

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Job Title - S&C Global Network - AI - Hi Tech - Data Science Senior Analyst Management Level: 10-Senior Analyst Location: Bengaluru Must-have skills: Prompt Engineering Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. WHATS IN IT FOR YOU We are seeking a skilled and experienced Senior Data Scientist to join our Hi-Tech practice. The ideal candidate should have hands-on experience in data science within industries such as semiconductors, enterprise technology, consumer technology, medical technology. As a Senior Data Scientist, you will be responsible for developing AI models/applying GenAI techniques in areas such as marketing & consumer analytics, predictive asset maintenance, production optimization, supply chain, sales & channel partner program analytics, and connected products. You will be leading design and delivery on client projects. What you would do in this role Develop and implement AI models and GenAI applications to address business challenges in semiconductors, enterprise technology, consumer technology, medical technology and related industries. Collaborate with cross-functional teams to gather requirements, design solutions, and deploy models into production environments. Create industry-leading points-of-view in the client domains you are working on that ensures our positioning as a value-partner Design and implement GenAI based solutions through contextual prompt engineering and prompt tuning and supporting solution architects on the design of GenAI-powered solutions/assets. Utilize your expertise in PLM/ERP/CRM/Contact Center systems to integrate data sources and ensure seamless operation of AI solutions. Design and develop machine learning models using Python, with proficiency in NLP and Computer Vision techniques. Architect functional solutions and provide technical guidance to enhance the performance and scalability of AI systems. Leverage cloud platforms, with preference for Azure/GCP, and experience with AWS is also valued. Stay updated on emerging technologies and industry trends, contributing to continuous improvement initiatives within the organization. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Prior experience in leading teams that develop data science/GenAI solutions will be preferred. Proven track record of developing AI models in areas such as channel analytics, marketing & customer experience, supply chain analytics, predictive maintenance, production optimization, and connected products. Strong proficiency in Python programming, with experience in NLP and Computer Vision. Exposure to PLM/ERP/CRM systems and understanding of their integration with AI solutions. Experience with cloud platforms, preferably Azure/GCP, and familiarity with AWS. Knowledge of LLM exposure and experience with tools such as ChatGPT, Llama 2, Claude 2, Hugging Face, etc. for prompt engineering, prompt tuning, etc will be an advantage. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accentur Qualification Experience: 5 to 8 Years Educational Qualification: Minimum 15 Years of Education

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4.0 - 9.0 years

16 - 20 Lacs

Hyderabad

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Job Title - S&C Global Network - AI - Hi Tech - Data Science Senior Analyst Management Level:10-Senior Analyst Location:Bengaluru Must-have skills: Prompt Engineering Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. WHATS IN IT FOR YOU We are seeking a skilled and experienced Senior Data Scientist to join our Hi-Tech practice. The ideal candidate should have hands-on experience in data science within industries such as semiconductors, enterprise technology, consumer technology, medical technology. As a Senior Data Scientist, you will be responsible for developing AI models/applying GenAI techniques in areas such as marketing & consumer analytics, predictive asset maintenance, production optimization, supply chain, sales & channel partner program analytics, and connected products. You will be leading design and delivery on client projects. What you would do in this role Develop and implement AI models and GenAI applications to address business challenges in semiconductors, enterprise technology, consumer technology, medical technology and related industries. Collaborate with cross-functional teams to gather requirements, design solutions, and deploy models into production environments. Create industry-leading points-of-view in the client domains you are working on that ensures our positioning as a value-partner Design and implement GenAI based solutions through contextual prompt engineering and prompt tuning and supporting solution architects on the design of GenAI-powered solutions/assets. Utilize your expertise in PLM/ERP/CRM/Contact Center systems to integrate data sources and ensure seamless operation of AI solutions. Design and develop machine learning models using Python, with proficiency in NLP and Computer Vision techniques. Architect functional solutions and provide technical guidance to enhance the performance and scalability of AI systems. Leverage cloud platforms, with preference for Azure/GCP, and experience with AWS is also valued. Stay updated on emerging technologies and industry trends, contributing to continuous improvement initiatives within the organization. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Proven track record of developing AI models in areas such as channel analytics, marketing & customer experience, supply chain analytics, predictive maintenance, production optimization, and connected products. Strong proficiency in Python programming, with experience in NLP and Computer Vision. Exposure to PLM/ERP/CRM systems and understanding of their integration with AI solutions. Experience with cloud platforms, preferably Azure/GCP, and familiarity with AWS. Knowledge of LLM exposure and experience with tools such as ChatGPT, Llama 2, Claude 2, Hugging Face, etc. for prompt engineering, prompt tuning, etc will be an advantage. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience:Minimum 4 Years Educational Qualification:Minimum 15 Years of Education

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