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3.0 - 8.0 years
22 - 25 Lacs
thane
Work from Office
We are looking for a Performance Engineer to join the SI B Global Digital Service Center. A Performance Engineer understands the customer requirements, selects the right offerings, configures the offerings, establishes the data connection and collection mechanisms and ensures that the Solution delivers on the expected Performance KPI envisaged by the customer. As part of the Global DSC, the role will provide the opportunity to deliver Digital Service Offerings across APAC and indeed across the globe. This role is based in Kalwa, where youll get the chance to work with teams impacting entire cities, countries and the shape of things to come.
Posted 1 week ago
0.0 - 3.0 years
1 - 4 Lacs
kolkata
Work from Office
S No. Details Description1 JD# 2 Domain Customer Service3 Category Voice4 Level 1A Associate level5 Educational Qualification Graduate / HSC6 Experience Worked in service IndustryExperience of 6 months and above desirable.Experience in call center will be an advantage.7 Age 8 Communication Skill required Voice ClarityAccent Neutrality Fluency in EnglishGrammar9 Ability Skill Required (Tech test, Keyboard navigation, Aptitude test, Other domain specific tests) Knowledge of basic computer operationsWillingness to rotate shifts, as neededCourteous with strong customer service orientation.Dependable with attention to detail.Good listening and speaking skills.Willingness to learn.Good sales skill...
Posted 1 week ago
5.0 - 10.0 years
8 - 12 Lacs
kolkata, mumbai, new delhi
Work from Office
Afcons Infrastructure Limited is an Indian multinational construction and engineering company based in Mumbai. The company provides infrastructure services and is involved in the construction of infrastructure projects such as viaducts, flyovers, metros, bridges, pipelines, roads, ports, barrages, oil and gas projects etc. Roles and Responsibilities 01 Construction management of Casting Yard - Elevated Structures Levelling and development of Casting Yard. Executing the works for construction of Gantry Track lines. Executing the works for construction of interlocked foundation for Pre-Tensioning I-Girders. Execution the works of Shutter Assembling on the foundations. Maintenance & study of ap...
Posted 1 week ago
0.0 - 1.0 years
3 - 6 Lacs
mumbai
Remote
- Spear head meetings with architects & interior designers with clients from the Building Materials Industry. - Handling clients across categories like Bath and Sanitation, Luxury Furniture, kitchen, marbles, Home Automation, Wall decor etc. byestablishing contact and developing relationships with Architects and Interior Designers. - Schedule relevant meetings with designers for clients. - Play an active role in helping clients get their products specified by designers in Residential& Commercial projects. - Extract project enquiries from designers and share info with clients - Share project drawings with clients and coordinate with designers on the same. - Building relationships with designe...
Posted 1 week ago
6.0 - 11.0 years
4 - 6 Lacs
pune
Work from Office
Company - Rohan Builders and Developers Pvt Ltd We are Hiring Civil Supervisor for Real Estate projects in Pune Purpose of the role Execution of Civil works as per drawings & daily targets with control over workmanship. Coordinate with site engineers and workers. Key Responsibilities Understand the daily Work/target from engineer and input required in terms of manpower, equipment and material. Mobilize required workers, tools, tackles and equipment at work place. Place requisition for concrete or any other materials required during the day. Supervise and guide workers for execution of work as per the line, level and desired workmanship. Take guidance from site engineer/ Sr Engineer for any c...
Posted 1 week ago
3.0 - 6.0 years
3 - 7 Lacs
mumbai, pune, delhi / ncr
Work from Office
About The Role Roles and Responsibilities : Manage the overall running of the sales team Develop and implement strategic sales plans that expand a companys customer base and solidify its presence. Achieving growth and hitting sales targets by successfully managing the team and by assessing the teams strengths and weaknesses Establishing productive and professional relationships with key personnel in assigned customer accounts and memberships Building and promoting healthy, long-lasting customer relations with existing and new supplier by partnering with them. Developing and implementing new sales initiatives, strategies and programmes to capture key demographics Liaise and develop profession...
Posted 1 week ago
10.0 - 20.0 years
6 - 12 Lacs
ludhiana, bengaluru
Work from Office
1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre Roles and Responsibilities 1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of t...
Posted 1 week ago
5.0 - 8.0 years
10 - 14 Lacs
hyderabad
Work from Office
About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI S/4HANA Accounting, WinRunner,Cisco Request Center Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team throu...
Posted 1 week ago
3.0 - 5.0 years
11 - 16 Lacs
gurugram
Work from Office
About The Role Job Title - GN - SONG - Service - Amazon Connect Analyst Management Level: 11-Analyst Location: Gurugram, DDC1A, NonSTPI Must-have skills: Contact Center Strategy Good to have skills: Strong problem-solving skills, adaptability to changing business needs, and expertise in cross-functional collaboration. Job Summary : As part of the team, you will work on transformative engagement driven by key offerings like Marketing Transformation, Connected Commerce and Advanced Customer Engagement. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. Roles & Responsibilities: Lead and cont...
Posted 1 week ago
3.0 - 8.0 years
3 - 7 Lacs
gurugram
Work from Office
About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Contact Center Implementation Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving technical issues to ensure seamless o...
Posted 1 week ago
2.0 - 7.0 years
13 - 18 Lacs
gurugram
Work from Office
About The Role Job Title:Analyst Amazon Connect Skills, Experience & Education Required Skills: Amazon Connect Contact Center AWS Contact Center Services Amazon Connect Flows AWS Lambda and Lex Bots API Integration and Development Contact Center Transformation and Implementation Preferred Skills: (blank) Roles & Responsibilities Design and implement cloud contact center solutions using Amazon Connect Develop Amazon Connect flows and integrate AWS Lambda and Lex bots Collaborate with solution architects to define AWS-based contact center architecture Support cloud transformation strategy and vendor assessment activities Create business cases and transformation approaches for contact center mi...
Posted 1 week ago
10.0 - 15.0 years
10 - 14 Lacs
bengaluru
Work from Office
About The Role Job Title: Industry SME Banking / Senior Manager S&C GN SONG Management Level: 06 Senior Manager Location: Bangalore/ Gurgaon/ Chennai/ Pune/ Hyderabad/ Mumbai Must have skills: Customer Service Strategy and Transformation, Technology, and Innovation Good to have skills: Industry Trends and Disruptions, Digital Literacy, Value Architect, Product Owner, Business Analyst, Digital Transformation, Business Case Creations for Contact Center Transformation Experience: 10+ Years preferably in a Bank Educational Qualification: Post Graduation in Business Management Job Summary : As an Industry SME Banking / Senior Manager S&C GN SONG, you will be responsible for leading our Customer S...
Posted 1 week ago
10.0 - 15.0 years
9 - 14 Lacs
gurugram
Work from Office
About The Role Job Title - GN - SONG - Service - Nice CXOne - Manager Management Level: 07/ Manager Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Cloud contact center/ CCaaS/ Conversational AI Good to have skills: Nice CXone Job Summary : You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. Areas of Work :Nice CXone Contact Centre Solutions and Pre-Sales As part of these, you will drive the following: Use strong project management skills: Leverage good understanding of principles, theories, practices and techniques for managing project workload and analysi...
Posted 1 week ago
10.0 - 15.0 years
13 - 17 Lacs
mumbai
Work from Office
About The Role Job Title - GN - SONG - Service - CX - Conversation Design - Senior Manager Management Level :06 Senior Manager Location:Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills:Developing interactive models using conversational platforms and deep understanding of customer-centered design processes Good to have skills: Consulting experience Job Summary : As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost ...
Posted 1 week ago
2.0 - 7.0 years
8 - 12 Lacs
bengaluru
Work from Office
About The Role The Strategy & Consulting Global Network SONG Practice | Genesys Job Title - Genesys_Level 9-Consultant_Entity (S&C GN) Management Level:Level 9-Consultant Location:Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills:Genesys Cloud, Contact Center Analyst/Consultant, Functional CCaaS Consultant, Technical CCaaS Consultant, Industry Consultant, CCaaS Team Lead, CCaaS Design Lead Good to have skills:Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary : Join our team...
Posted 1 week ago
10.0 - 15.0 years
8 - 13 Lacs
bengaluru
Work from Office
About The Role Job Title Industry SME Banking / Senior Manager S&C GN SONG Management Level :06 Senior Manager Location :Bangalore/ Gurgaon/ Chennai/ Pune/ Hyderabad/ Mumbai Must have skills: Customer Service Strategy and Transformation, Technology, and Innovation Good to have skills: Industry Trends and Disruptions, Digital Literacy, Value architect, Product Owner, Business Analyst, Digital transformation, Business case creations for Contact center transformation. Job Summary : We are seeking an initiative-taking and experienced Senior Manager to lead our Customer Service team, with a strong focus on leveraging technology, driving innovation, creating business value, reducing operational ex...
Posted 1 week ago
5.0 - 10.0 years
10 - 14 Lacs
pune
Work from Office
About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : OpenText ECM Tools Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Respon...
Posted 1 week ago
5.0 - 8.0 years
5 - 9 Lacs
bengaluru
Work from Office
About The Role Skill required: Capacity Planning & Forecasting - Customer Acquisition Strategy & Implementation Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity...
Posted 1 week ago
2.0 - 5.0 years
1 - 5 Lacs
bengaluru
Work from Office
We are looking for a highly skilled and experienced Analyst to join our team at the GBS Support Center in Herbalife Int India Pvt Ltd. The ideal candidate will have 2-5 years of experience in a related field. Roles and Responsibility Provide technical support and analysis to clients via phone, email, or chat. Troubleshoot and resolve complex issues efficiently. Collaborate with internal teams to identify and implement process improvements. Develop and maintain documentation of processes and procedures. Analyze data and provide insights to inform business decisions. Ensure compliance with company policies and procedures. Job Requirements Strong analytical and problem-solving skills. Excellent...
Posted 1 week ago
5.0 - 8.0 years
10 - 14 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : User Experience (UX) Design Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that the applications meet user needs and business objectives. You will engage in discussions to gather requirements, provide insights,...
Posted 1 week ago
2.0 - 7.0 years
11 - 15 Lacs
pune
Work from Office
About The Role Job Title - GN - SONG - Service - Nice CXOne - Senior Manager Management Level: 06/ Senior Manager Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Cloud contact center/ CCaaS/ Conversational AI Good to have skills: Nice CXone Job Summary : You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. Areas of Work :Nice CXone Contact Centre Solutions and Pre-Sales As part of these, you will drive the following: Use strong project management skills: Leverage good understanding of principles, theories, practices and techniques for managing project worklo...
Posted 1 week ago
5.0 - 10.0 years
1 - 5 Lacs
pune
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Cloud Contact Center Implementation Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or ap...
Posted 1 week ago
5.0 - 10.0 years
1 - 5 Lacs
pune
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Cloud Contact Center Implementation Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or ap...
Posted 1 week ago
5.0 - 8.0 years
16 - 20 Lacs
hyderabad
Work from Office
About The Role Job Title - S&C Global Network - AI - Hi Tech - Data Science Senior Analyst Management Level: 10-Senior Analyst Location: Bengaluru Must-have skills: Prompt Engineering Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. WHATS IN IT FOR YOU? We are seeking a skilled and experienced Se...
Posted 1 week ago
4.0 - 9.0 years
16 - 20 Lacs
hyderabad
Work from Office
About The Role Job Title - S&C Global Network - AI - Hi Tech - Data Science Senior Analyst Management Level:10-Senior Analyst Location:Bengaluru Must-have skills: Prompt Engineering Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. WHATS IN IT FOR YOU? We are seeking a skilled and experienced Seni...
Posted 1 week ago
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