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3.0 - 5.0 years

13 - 17 Lacs

pune

Work from Office

Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities Strong application development skills i.e. API, object orientated programming languages Relevant experience in IT Transition/Solutions Experienced in contact center IT infrastructure solutions or transitions Should have sound knowledge of Network, Voice, server, storage etc. Should have sound knowledge of contact center IT infrastructure landscape Should have in-depth knowledge of IVR design, telephony infrastructure, multi-media contact routing, self -service applications, IVR integration, predictive dialer Should have sound knowledge about CRM and tools for integration with CRM software Should have knowle...

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3.0 - 5.0 years

13 - 17 Lacs

pune

Work from Office

Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities Strong application development skills i.e. API, object orientated programming languages Relevant experience in IT Transition/Solutions Experienced in contact center IT infrastructure solutions or transitions Should have sound knowledge of Network, Voice, server, storage etc. Should have sound knowledge of contact center IT infrastructure landscape Should have in-depth knowledge of IVR design, telephony infrastructure, multi-media contact routing, self -service applications, IVR integration, predictive dialer Should have sound knowledge about CRM and tools for integration with CRM software Should have knowle...

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5.0 - 10.0 years

3 - 6 Lacs

kolkata, hyderabad, pune

Hybrid

Good Experience in Contact Center Contact Center BA/SME (Genesys knowledge preferred) Main Responsibilities Responsible for working with business/product owner and gathering requirements Define HOOs, Skills, IVR prompts, priorities and other configuration details Define requirements around WFM and QM Consolidate and simplify IVR flows by optimizing flows Define best practices for prompts for chat and self-service Creating stories and sub tasks in Jira, attach documentation to stories Obtain approvals from product owners in timely manner Work with offshore developers and get requirements built Conduct workshops and present demos of work completed, gather feedback and update stories Work with ...

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1.0 - 3.0 years

13 - 17 Lacs

kanpur

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We are looking for a highly skilled and experienced Senior Associate to join our ESG - Global Capability Center team, with 1-3 years of experience in the field. Roles and Responsibility Develop and implement effective Environmental, Social, and Governance (ESG) strategies to drive business growth. Collaborate with cross-functional teams to identify and mitigate environmental risks. Conduct thorough analysis of ESG performance metrics to inform business decisions. Design and deliver training programs to enhance employee knowledge on ESG principles. Foster strong relationships with stakeholders to promote ESG initiatives. Monitor and report on ESG progress, providing recommendations for improv...

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1.0 - 3.0 years

13 - 17 Lacs

agra

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We are looking for a highly skilled and experienced Senior Associate to join our ESG - Global Capability Center team, with 1-3 years of experience in the field. Roles and Responsibility Develop and implement effective Environmental, Social, and Governance (ESG) strategies to drive business growth. Collaborate with cross-functional teams to identify and mitigate environmental risks. Conduct thorough analysis of ESG performance metrics and provide recommendations for improvement. Design and deliver training programs on ESG best practices to employees. Monitor and report on ESG progress against established goals and targets. Foster strong relationships with stakeholders, including investors, cu...

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1.0 - 3.0 years

10 - 13 Lacs

nagpur

Work from Office

We are looking for a highly motivated and detail-oriented individual with 1-3 years of experience to join our team as a Contract Associate in the Global Capability Center. The ideal candidate will have a strong background in finance and accounting, with excellent analytical and problem-solving skills. Roles and Responsibility Manage and analyze financial data to identify trends and areas for improvement. Develop and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to achieve business objectives. Provide exceptional customer service and support to internal stakeholders. Identify and mitigate risks associated with financial transac...

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3.0 - 7.0 years

15 - 19 Lacs

lucknow

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We are looking for a skilled professional with 3 to 7 years of experience to join our team as a Manager in the Healthcare Global Capability Center. The ideal candidate will have a strong background in healthcare and excellent management skills. Roles and Responsibility Manage and oversee daily operations of the Global Capability Center. Develop and implement strategies to improve healthcare services and patient outcomes. Collaborate with cross-functional teams to achieve organizational goals. Analyze data and metrics to identify areas for improvement and optimize processes. Provide guidance and support to junior staff members. Ensure compliance with regulatory requirements and industry stand...

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3.0 - 7.0 years

16 - 20 Lacs

surat

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We are looking for a skilled professional with 3 to 7 years of experience to join our team as a Manager, ESG - Global Capability Center in the Hotels & Restaurants industry. Roles and Responsibility Develop and implement environmental, social, and governance policies and procedures. Collaborate with cross-functional teams to ensure compliance with regulatory requirements. Conduct risk assessments and develop mitigation strategies. Provide training and guidance on ESG best practices to employees. Monitor and report on ESG performance metrics. Foster a culture of sustainability within the organization. Job Requirements Minimum 3 years of experience in a related field. Strong understanding of E...

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3.0 - 7.0 years

15 - 19 Lacs

ludhiana

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We are looking for a skilled professional with 3 to 7 years of experience to join our team as a Manager in the Healthcare Global Capability Center. The ideal candidate will have a strong background in healthcare and excellent management skills. Roles and Responsibility Manage and oversee daily operations of the Global Capability Center. Develop and implement strategies to enhance operational efficiency and effectiveness. Collaborate with cross-functional teams to achieve business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Provide guidance and support to junior staff members. Ensure compliance with regulatory requirements and industry standa...

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1.0 - 3.0 years

10 - 13 Lacs

kolkata

Work from Office

We are looking for a highly motivated and detail-oriented individual with 1-3 years of experience to join our team as a Contract Associate in the Global Capability Center. The ideal candidate will have a strong background in finance and accounting, with excellent analytical and problem-solving skills. Roles and Responsibility Manage and analyze financial data to identify trends and areas for improvement. Develop and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to achieve business objectives. Provide exceptional customer service and support to internal stakeholders. Identify and mitigate risks associated with financial transac...

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3.0 - 7.0 years

15 - 19 Lacs

hyderabad

Work from Office

We are looking for a skilled professional with 3 to 7 years of experience to join our team as a Manager in the Healthcare Global Capability Center. The ideal candidate will have a strong background in healthcare and excellent management skills. Roles and Responsibility Manage and oversee daily operations of the Global Capability Center. Develop and implement strategies to enhance operational efficiency and quality. Collaborate with cross-functional teams to achieve business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Provide guidance and support to junior staff members. Ensure compliance with regulatory requirements and industry standards. J...

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1.0 - 3.0 years

13 - 17 Lacs

chennai

Work from Office

We are looking for a highly skilled and experienced Senior Associate to join our ESG - Global Capability Center team. The ideal candidate will have 1-3 years of experience in the field. Roles and Responsibility Develop and implement effective Environmental, Social, and Governance (ESG) strategies to drive business growth. Collaborate with cross-functional teams to identify and mitigate environmental risks. Conduct thorough analysis of ESG performance metrics to inform business decisions. Design and deliver training programs to enhance employee knowledge on ESG principles. Foster strong relationships with stakeholders to promote ESG initiatives. Monitor and report on ESG progress, providing r...

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3.0 - 7.0 years

15 - 19 Lacs

ahmedabad

Work from Office

We are looking for a skilled professional with 3 to 7 years of experience to join our team as a Manager in the Healthcare Global Capability Center. The ideal candidate will have a strong background in healthcare and excellent management skills. Roles and Responsibility Manage and oversee daily operations of the Global Capability Center. Develop and implement strategies to improve healthcare services and patient outcomes. Collaborate with cross-functional teams to achieve organizational goals. Analyze data and metrics to identify areas for improvement and optimize processes. Provide guidance and support to junior staff members. Ensure compliance with regulatory requirements and industry stand...

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3.0 - 7.0 years

16 - 20 Lacs

nagpur

Work from Office

We are looking for a skilled professional with 3 to 7 years of experience to join our team as a Manager, ESG - Global Capability Center in the Hotels & Restaurants industry. Roles and Responsibility Develop and implement environmental, social, and governance strategies to promote sustainability. Collaborate with cross-functional teams to design and deliver training programs on ESG principles. Conduct audits and assessments to identify areas for improvement in ESG performance. Provide coaching and guidance to employees on ESG best practices. Analyze data and metrics to measure ESG progress and impact. Foster partnerships with external stakeholders to advance ESG initiatives. Job Requirements ...

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3.0 - 7.0 years

15 - 19 Lacs

thane

Work from Office

We are looking for a skilled professional with 3 to 7 years of experience to join our team as a Manager in the Healthcare Global Capability Center. The ideal candidate will have a strong background in healthcare and excellent management skills. Roles and Responsibility Manage and oversee daily operations of the Global Capability Center. Develop and implement strategies to enhance operational efficiency and effectiveness. Collaborate with cross-functional teams to achieve business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Provide guidance and support to junior staff members. Ensure compliance with regulatory requirements and industry standa...

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3.0 - 7.0 years

16 - 20 Lacs

kolkata

Work from Office

We are looking for a skilled professional with 3 to 7 years of experience to join our team as a Manager, ESG - Global Capability Center in the Hotels & Restaurants industry. Roles and Responsibility Develop and implement environmental, social, and governance strategies to promote sustainability. Collaborate with cross-functional teams to design and deliver training programs on ESG principles. Conduct audits and assessments to identify areas for improvement in ESG performance. Provide coaching and guidance to employees on ESG best practices. Analyze data and metrics to measure ESG progress and impact. Foster partnerships with external stakeholders to advance ESG initiatives. Job Requirements ...

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3.0 - 7.0 years

15 - 19 Lacs

mumbai

Work from Office

We are looking for a skilled professional with 3 to 7 years of experience to join our team as a Manager in the Healthcare Global Capability Center. The ideal candidate will have a strong background in healthcare and excellent leadership skills. Roles and Responsibility Develop and implement strategic plans to enhance healthcare services and operations. Collaborate with cross-functional teams to identify areas for improvement and optimize processes. Analyze data and metrics to measure performance and inform decision-making. Provide guidance and support to junior staff members to ensure successful project execution. Foster a culture of excellence and continuous improvement within the team. Ide...

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3.0 - 7.0 years

16 - 20 Lacs

agra

Work from Office

We are looking for a skilled professional with 3 to 7 years of experience to join our team as a Manager, ESG - Global Capability Center in the Hotels & Restaurants industry. Roles and Responsibility Develop and implement environmental, social, and governance policies and procedures. Conduct audits and assessments to identify areas for improvement in sustainability practices. Collaborate with cross-functional teams to integrate ESG principles into business operations. Provide training and guidance on ESG best practices to employees. Monitor and report on ESG performance metrics. Engage with stakeholders, including investors, customers, and community groups, on ESG issues. Job Requirements Str...

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1.0 - 3.0 years

13 - 17 Lacs

thane

Work from Office

We are looking for a highly skilled and experienced Senior Associate to join our ESG - Global Capability Center team, with 1-3 years of experience in the field. Roles and Responsibility Develop and implement effective Environmental, Social, and Governance (ESG) strategies to drive business growth. Collaborate with cross-functional teams to identify and mitigate environmental risks. Conduct thorough analysis of ESG performance metrics to inform business decisions. Design and deliver training programs to enhance employee knowledge on ESG principles. Foster strong relationships with stakeholders to promote ESG initiatives. Monitor and report on ESG progress, providing recommendations for improv...

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3.0 - 7.0 years

15 - 19 Lacs

pune

Work from Office

We are looking for a skilled professional with 3 to 7 years of experience to join our team as a Manager in the Healthcare Global Capability Center. The ideal candidate will have a strong background in healthcare and excellent management skills. Roles and Responsibility Manage and oversee daily operations of the Global Capability Center. Develop and implement strategies to improve healthcare services and patient outcomes. Collaborate with cross-functional teams to achieve organizational goals. Analyze data and metrics to identify areas for improvement and optimize processes. Provide guidance and support to junior staff members. Ensure compliance with regulatory requirements and industry stand...

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1.0 - 3.0 years

13 - 17 Lacs

ahmedabad

Work from Office

We are looking for a highly skilled and experienced Senior Associate to join our ESG - Global Capability Center team, with 1-3 years of experience in the field. Roles and Responsibility Develop and implement effective Environmental, Social, and Governance (ESG) strategies to drive business growth. Collaborate with cross-functional teams to identify and mitigate environmental risks and promote sustainable practices. Conduct thorough analysis of ESG performance metrics and provide recommendations for improvement. Design and deliver training programs to enhance employee knowledge and skills in ESG principles. Foster strong relationships with stakeholders, including investors, customers, and com...

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3.0 - 7.0 years

16 - 20 Lacs

kanpur

Work from Office

We are looking for a skilled professional with 3 to 7 years of experience to join our team as a Manager, ESG - Global Capability Center in the Hotels & Restaurants industry. Roles and Responsibility Develop and implement environmental, social, and governance policies and procedures. Conduct audits and assessments to identify areas for improvement in sustainability practices. Collaborate with cross-functional teams to integrate ESG principles into business operations. Provide training and guidance on ESG best practices to employees. Monitor and report on ESG performance metrics. Identify opportunities for cost savings and process improvements through sustainable practices. Job Requirements Mi...

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3.0 - 7.0 years

15 - 19 Lacs

gurugram

Work from Office

We are looking for a skilled professional with 3 to 7 years of experience to join our team as a Manager in the Healthcare Global Capability Center. The ideal candidate will have a strong background in healthcare and excellent leadership skills. Roles and Responsibility Develop and implement strategic plans to enhance healthcare services and patient outcomes. Collaborate with cross-functional teams to identify areas for improvement and drive change. Provide expert guidance on healthcare operations, including policy development and implementation. Analyze data and metrics to measure performance and inform decision-making. Foster a culture of excellence and continuous improvement within the org...

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1.0 - 3.0 years

13 - 17 Lacs

mumbai

Work from Office

We are looking for a highly skilled and experienced Senior Associate to join our ESG - Global Capability Center team, with 1-3 years of experience in the field. Roles and Responsibility Develop and implement effective Environmental, Social, and Governance (ESG) strategies to drive business growth. Collaborate with cross-functional teams to identify and mitigate environmental risks and promote sustainable practices. Conduct thorough analysis of ESG performance metrics and provide recommendations for improvement. Design and deliver training programs to enhance employee knowledge and skills in ESG principles. Foster strong relationships with stakeholders, including investors, customers, and com...

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3.0 - 7.0 years

15 - 19 Lacs

agra

Work from Office

We are looking for a skilled professional with 3 to 7 years of experience to join our team as a Manager in the Healthcare Global Capability Center. The ideal candidate will have a strong background in healthcare and excellent leadership skills. Roles and Responsibility Develop and implement strategic plans to enhance healthcare services and operations. Collaborate with cross-functional teams to identify areas for improvement and optimize processes. Analyze data and metrics to measure performance and inform decision-making. Provide guidance and support to junior staff members to ensure successful project execution. Foster a culture of excellence and continuous improvement within the team. Ide...

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