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6.0 - 11.0 years
3 - 6 Lacs
Kolkata, Hyderabad, Pune
Hybrid
Main Responsibilities Responsible for working with business/product owner and gathering requirements Define HOOs, Skills, IVR prompts, priorities and other configuration details Define requirements around WFM and QM Consolidate and simplify IVR flows by optimizing flows Define best practices for prompts for chat and self-service Creating stories and sub tasks in Jira, attach documentation to stories Obtain approvals from product owners in timely manner Work with offshore developers and get requirements built Conduct workshops and present demos of work completed, gather feedback and update stories Work with SMEs and architects to document dependencies Work closely with the internal teams to u...
Posted 4 months ago
1.0 - 4.0 years
10 - 15 Lacs
Bengaluru
Work from Office
: Job TitleICM/TFFI Center of Excellence Account Activity Review Associate Corporate TitleAssociate LocationBangalore, India Role Description The Corporate Bank was set up independently in 2019 and is now at the center of Deutsche Banks new strategy. The Corporate Bank is a leading global provider of cash management, trade finance and securities services, delivering the full range of commercial banking products and services for both corporates and institutions worldwide. The ICM/TFFI Account Activity Review Center of Excellence (AAR CoE) team acts as a central function within Institutional Cash Management (ICM) & Trade Finance Financial Institutions (TFFI) for our Correspondent Banking clien...
Posted 4 months ago
3.0 - 8.0 years
10 - 15 Lacs
Mumbai
Work from Office
: Job Title ICM/TFFI Center of Excellence Account Activity Review Associate Corporate TitleAVP LocationMumbai, India Role Description The Corporate Bank was set up independently in 2019 and is now at the center of Deutsche Banks new strategy. The Corporate Bank is a leading global provider of cash management, trade finance and securities services, delivering the full range of commercial banking products and services for both corporates and institutions worldwide. The ICM/TFFI Account Activity Review Center of Excellence (AAR CoE) team acts as a central function within Institutional Cash Management (ICM) & Trade Finance Financial Institutions (TFFI) for our Correspondent Banking clients. The ...
Posted 4 months ago
8.0 - 10.0 years
8 - 12 Lacs
Bengaluru
Work from Office
SkillNetwork Voice Admin LocationBengaluru we need candidate with experience in Cisco Contact center, with in depth knowledge on integration, development, and enhancement for this technology. CBR230K Exp - 9.5yrs - 13 yrs PFB the : PCCESolid hands-on experience required on PCCE components like ICM, PG, CVP, CTI, Finesse, CUIC. Infrastructure Project DeliveryShould have experience in areas like VoIP, Contact Center, PCCE. Google CCAIShould have deep technical understanding. ICM Scripts, CVP Call Flows, VRU/CVP SolutionDevelop and troubleshoot. DesignProvided High-Level Design and Low-Level Design for new implementation and upgrades. Configuration, Installation, and TroubleshootingCisco CUCM, ...
Posted 4 months ago
2.0 - 6.0 years
2 - 3 Lacs
Chennai, Bengaluru, Mumbai (All Areas)
Work from Office
Looking for Civil Foreman with expertise in DLR/DPR reporting, drawing interpretation, managing labor, and improving labor productivity. Strong leadership, technical skills, and experience in construction site management required. PAN India location.
Posted 4 months ago
2.0 - 3.0 years
4 - 5 Lacs
Hyderabad
Work from Office
About the Job We are revolutionizing the perception of customer service and are in need of your assistance. Currently, we seek a Financial Analyst responsible for analyzing and reporting financial data to executives to enhance program performance visibility. This role involves contributing to various projects, conducting ad-hoc analyses, and providing timely information and support for strategic decision-making. As a Financial Analyst, You Will Gather and organize extensive datasets from diverse sources Uncover patterns and trends in data to guide business decisions Develop and maintain databases and data systems for accuracy and efficiency Generate reports and visualizations to convey findi...
Posted 4 months ago
10.0 - 20.0 years
8 - 10 Lacs
Ludhiana
Work from Office
1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre Roles and Responsibilities 1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of t...
Posted 4 months ago
3.0 - 6.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job description Lead and manage a team of shuttering carpenters and laborers to ensure quality work and adherence to safety protocols. Collaborate with project managers to plan and schedule shuttering activities based on project timelines. Oversee the erection and dismantling of form work for concrete pours, ensuring accuracy and compliance with specifications. Inspect completed work for quality and precision, addressing any issues promptly. Ensure that all materials needed for shuttering are available and in good condition, coordinating with suppliers as necessary. Enforce safety standards on-site, conducting regular safety meetings and ensuring team adherence to regulations. Maintain recor...
Posted 4 months ago
5.0 - 10.0 years
15 - 20 Lacs
Kolkata
Work from Office
Role Expectations. Salesforce Service Cloud and Contact Center :. Designs and implements best in class Salesforce based call center solutions. Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership. Leads and mentors a team of Salesforce practitioners. Ensures adherence to best practices in Salesforce. Solution Design. Participates in and leads p...
Posted 4 months ago
3.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Manufacturing Engineering MES Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Being part of Digital Manufacturing in Manufacturing Engineering MES, you will be responsible for leading the effort to design, build, and configure applications. You must have experience with Siemens OpsCenter Execution Pharma MBR modelling and life science knowledge and possess strong...
Posted 4 months ago
5.0 - 8.0 years
16 - 20 Lacs
Hyderabad
Work from Office
Job Title - S&C Global Network - AI - Hi Tech - Data Science Senior Analyst Management Level: 10-Senior Analyst Location: Bengaluru Must-have skills: Prompt Engineering Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. WHATS IN IT FOR YOU We are seeking a skilled and experienced Senior Data Scient...
Posted 4 months ago
2.0 - 7.0 years
8 - 12 Lacs
Bengaluru
Work from Office
The Strategy & Consulting Global Network SONG Practice | Genesys Job Title - Genesys_Level 9-Consultant_Entity (S&C GN) Management Level:Level 9-Consultant Location:Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills:Genesys Cloud, Contact Center Analyst/Consultant, Functional CCaaS Consultant, Technical CCaaS Consultant, Industry Consultant, CCaaS Team Lead, CCaaS Design Lead Good to have skills:Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary : Join our team of SONG consul...
Posted 4 months ago
10.0 - 15.0 years
11 - 15 Lacs
Mumbai
Work from Office
Job Title: Industry SME Communication, Media and Telecom / Senior Manager S&C GN SONG Management Level: 06 Senior Manager Location: Bangalore/ Gurgaon/ Chennai/ Pune/ Hyderabad/ Mumbai Must have skills: Customer Service Strategy and Transformation, Technology, and Innovation Good to have skills: Industry Trends and Disruptions, Digital Literacy, Value Architecting, Product Knowledge, Business Analyst, Digital Transformation, Business Case Creation for Contact Center Transformation Job Summary : As an Industry SME Communication, Media and Telecom / Senior Manager S&C GN SONG, you will be responsible for leading consulting engagements, developing innovative solutions, and driving business grow...
Posted 4 months ago
3.0 - 5.0 years
2 - 2 Lacs
Patna
Work from Office
Assist in execution of daily site activities Knowledge of structure and finishing work Monitor construction activities to ensure compliance with technical specifications and safety Coordinate with contractors, subcontractors for execution of work
Posted 4 months ago
10.0 - 15.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Job Title: Industry SME Banking / Senior Manager S&C GN SONG Management Level: 06 Senior Manager Location: Bangalore/ Gurgaon/ Chennai/ Pune/ Hyderabad/ Mumbai Must have skills: Customer Service Strategy and Transformation, Technology, and Innovation Good to have skills: Industry Trends and Disruptions, Digital Literacy, Value Architect, Product Owner, Business Analyst, Digital Transformation, Business Case Creations for Contact Center Transformation Experience: 10+ Years preferably in a Bank Educational Qualification: Post Graduation in Business Management Job Summary : As an Industry SME Banking / Senior Manager S&C GN SONG, you will be responsible for leading our Customer Service team wit...
Posted 4 months ago
10.0 - 15.0 years
15 - 19 Lacs
Pune
Work from Office
Job Summary: We are seeking an experienced Project Manager with strong expertise in Mivan shuttering technology to oversee residential/commercial real estate projects. The role involves full project lifecycle management from planning and approvals to execution and handover ensuring cost-effective, timely, and quality-driven project delivery using Mivan construction methodology. Key Responsibilities: Plan, execute, and manage real estate projects using Mivan shuttering technology. Develop and monitor detailed project schedules, budgets, and timelines. Coordinate with architects, structural engineers, consultants, contractors, and Mivan vendors. Supervise on-site execution to ensure structural...
Posted 4 months ago
2.0 - 7.0 years
7 - 12 Lacs
Hyderabad
Work from Office
The Strategy & Consulting Global Network SONG Practice | Genesys Job Title - Genesys_Level 11-Analyst _Entity (S&C GN) Management Level :Level 11-Analyst Location:Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills:Genesys Cloud, Contact Center Analyst/Consultant, Functional CCaaS Consultant, Technical CCaaS Consultant, Industry Consultant, CCaaS Team Lead, CCaaS Design Lead Good to have skills:Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Join our team of SONG consultants who solve ...
Posted 4 months ago
3.0 - 8.0 years
3 - 7 Lacs
Gurugram
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Contact Center Implementation Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving technical issues to ensure seamless operations. Roles...
Posted 4 months ago
5.0 - 10.0 years
10 - 14 Lacs
Pune
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : OpenText ECM Tools Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team d...
Posted 4 months ago
10.0 - 15.0 years
7 - 11 Lacs
Mumbai
Work from Office
Job Title: Industry SME Insurance / Senior Manager S&C GN SONG Management Level: 06 Senior Manager Location: Bangalore/ Gurgaon/ Chennai/ Pune/ Hyderabad/ Mumbai Must have skills: Contact Center Transformation, Customer Service Strategy, Technology and Innovation Good to have skills: Industry Trends and Disruptions, Claims Management Expertise, General Regulatory and Compliance Expertise, Digital Literacy, Value architect, Product Owner, Business Analyst, Digital transformation, Business case creations for Contact center transformation. Job Summary : As an Industry SME Insurance / Senior Manager S&C GN SONG, you will be responsible for leading and driving initiatives to revolutionize custome...
Posted 4 months ago
5.0 - 10.0 years
1 - 5 Lacs
Pune
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Cloud Contact Center Implementation Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You w...
Posted 4 months ago
3.0 - 5.0 years
13 - 18 Lacs
Mumbai
Work from Office
Job Title - GN - SONG - Service - Amazon Connect Analyst Management Level: 11-Analyst Location: Gurugram, DDC1A, NonSTPI Must-have skills: Contact Center Strategy Good to have skills: Strong problem-solving skills, adaptability to changing business needs, and expertise in cross-functional collaboration. Job Summary : As part of the team, you will work on transformative engagement driven by key offerings like Marketing Transformation, Connected Commerce and Advanced Customer Engagement. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. Roles & Responsibilities: Lead and contribute to engag...
Posted 4 months ago
5.0 - 10.0 years
9 - 13 Lacs
Varanasi, Bhopal, Patna
Work from Office
| Job Description: Position : Regional sales manager Location : Varanasi, UP, MP, Patna, Chattisgarh, Bhopal salary : Negotiable experience : 5+ year in Shuttering ply sales industry : Manufacturing/ plywood candidate must have experience in sales of shuttering ply. experience of handling sales team. good communication skill, presentable, smart mail updated resume with current salary- Key Skill: Regional sales manager, plywood sales, shuttering ply sales, laminates sales, ply sales, sales manager, business development
Posted 4 months ago
3.0 - 5.0 years
4 - 8 Lacs
Ahmedabad
Work from Office
| Job Description: Position : formwork Design Engineer Location : Ahmedabad Experience : 3-5 year in designing formwork shuttering Industry : Construction Material Education : Main Duties are as follows. Supporting the Technical Team. Preparing Formwork Offer/Tender Drawings. Preparing Material List/BOQ. Preparing Formwork Assembly Drawings |Projects Awarded and In [1] progress. Preparing and filing the necessary documents & drawings of projects. Requirement: Degree/ Diploma/ Draftsman course Minimum of 3-4 years Engineering experience in F ormwork design Site supervision experience is desirable, but not mandatory Certification and fluency in AutoCAD Working knowledge of English Satish- Key ...
Posted 4 months ago
3.0 - 6.0 years
4 - 7 Lacs
Mumbai
Work from Office
Job Description: Position : Formwork Supervisor Location : Belapur, Navi Mumbai Experience : 3-6 year in system formwork/scaffolding Industry : Construction Material Main Duties are as follows. Reading drawings correctly and coordinating the erection of formwork Systems at site. Instructing third parties in the correct and safe assembly of systems. Monitoring adherence to guidelines / manuals / instructions. Training of site staff in the safe and efficient handling of formworks an scaffoldings. Identifying and addressing of non-compliance with technical requirements Communicating and collaborating efficiently with internal and external customers. Assist the project Co- ordinate in planning t...
Posted 4 months ago
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