439 Shuttering Jobs - Page 2

As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Upselling on every opportunity call. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. : Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling, we encourage you to apply for this exciting opportunity. eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

: As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. : Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling, we encourage you to apply for this exciting opportunity.

ROYAL FRESH CHICKEN is looking for CALL CENTER EXECUTIVE to join our dynamic team and embark on a rewarding career journey Answering incoming calls promptly and professionally Providing excellent customer service by addressing customer inquiries and resolving issues in a timely manner Using scripted responses and guidelines to handle common customer issues effectively Escalating complex or unresolved issues to the appropriate department or supervisor Making outbound calls to follow up on customer inquiries, conduct surveys, or promote products/services Maintaining accurate records of customer interactions and transactions using the company's CRM system Meeting or exceeding performance targets, including call handling time, customer satisfaction, and sales targets Staying up-to-date with product knowledge and company policies to provide accurate information to customers Collaborating with team members and other departments to improve overall customer satisfaction and service quality Adhering to all company policies, procedures, and compliance regulations

1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of the centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) Student Attendance , No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students Roles and Responsibilities 1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of the centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) Student Attendance , No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students

1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre Roles and Responsibilities 1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre

1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre This role is for Female Candidates. Roles and Responsibilities 1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre This role is for Female Candidates.

Job Summary We are seeking a dedicated Senior Process Executive - L&P with 1 to 3 years of experience in Contact Center and Life and Annuities Insurance. The ideal candidate will have strong technical skills in Contact Center operations and be proficient in English. This role requires working from the office during night shifts. Responsibilities Handle customer inquiries and provide accurate information regarding Life and Annuities Insurance products. Resolve customer issues efficiently and ensure high levels of customer satisfaction. Maintain detailed and accurate records of customer interactions and transactions. Collaborate with team members to improve overall customer service experience. Utilize contact center software to manage and track customer interactions. Provide feedback and suggestions to improve contact center processes and procedures. Ensure compliance with company policies and industry regulations. Participate in training sessions to stay updated on product knowledge and customer service techniques. Assist in the development and implementation of new customer service strategies. Monitor and report on key performance indicators to management. Support the team in achieving performance targets and service level agreements. Contribute to a positive work environment by demonstrating professionalism and teamwork. Adapt to changing customer needs and handle multiple tasks simultaneously. Qualifications Possess strong communication skills in English both written and spoken. Demonstrate proficiency in contact center operations and software. Have a solid understanding of Life and Annuities Insurance products. Show ability to work effectively during night shifts. Exhibit excellent problem-solving and decision-making skills. Display strong attention to detail and organizational skills. Have the ability to work independently and as part of a team.

SUMMARY Shuttering Carpenter Job Opportunity in Dubai Your Role: As a Shuttering Carpenter, you will be responsible for constructing, assembling, and dismantling formwork (shuttering) used in concrete construction. Responsibilities: Interpret construction blueprints and technical specifications. Identify formwork dimensions and required materials. Fabricate timber, plywood, or metal formwork. Install and secure formwork accurately. Utilize spirit levels, plumb bobs, and measuring tapes for precision. Ensure the strength of formwork for concrete placement. Collaborate with steel fixers and masons during concrete pouring. Safely dismantle shuttering without causing damage to concrete. Adhere to site safety protocols and utilize PPE. Ensure compliance with quality and safety standards. Timeline for Migration: Application to Selection: Not more than 15 days Visa Processing & Departure: 2 months Start working in Dubai between 1-2 months. Who Can Apply? Education Background: Open to all categories Experience: Minimum 0.6 months experience as a Shuttering Carpenter. Age: No restrictions. Visa Type: Work Visa. Language: Basic English proficiency. Skills Required: Knowledge of different formwork systems (timber, steel, aluminum). Proficiency in using hand tools (hammers, saws, drills) and power tools. Ability to work at heights and in confined spaces. Teamwork and coordination with site engineers and laborers. Strong understanding of construction safety regulations. Requirements Requirements: Education background: Open to all categories Experience: Minimum 0.6 months experience as a Shuttering Carpenter Age: No restrictions Visa Type: Work Visa Language: Basic English proficiency Benefits Relocation Support: Free Visa . Free furnished shared accommodation will be provided. Daily travel to work will be covered. International Work Experience: Boost your resume with Dubai industry expertise. Limited openings! Apply now to meet an employer for interview and migrating to Dubai!

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : HPE Network Management Center Good to have skills : Python (Programming Language) Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide timely and effective technical support to clients.- Troubleshoot and resolve network management center issues.- Collaborate with cross-functional teams to enhance system performance.- Document and maintain technical procedures and user guides.- Stay updated on industry trends and best practices. Professional & Technical Skills:- Must To Have Skills:Proficiency in HPE Network Management Center.- Good To Have Skills:Experience with Python (Programming Language).- Strong understanding of network management principles.- Knowledge of network monitoring and troubleshooting.- Familiarity with network security protocols.- Excellent problem-solving and analytical skills. Additional Information:- The candidate should have a minimum of 3 years of experience in HPE Network Management Center.- This position is based at our Pune office.- A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : User Experience (UX) Design Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with stakeholders to understand their needs and translating them into user-friendly designs. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Create intuitive and engaging user interfaces. Conduct user research to understand user needs and behaviors. Design wireframes, mockups, and prototypes. Collaborate with developers to ensure design feasibility. Stay updated on industry trends and best practices. Professional & Technical Skills: Must To Have Skills: Proficiency in User Experience (UX) Design. Strong understanding of user-centered design principles. Experience with prototyping tools like Sketch or Adobe XD. Knowledge of usability testing methodologies. Familiarity with design systems and style guides. Additional Information: The candidate should have a minimum of 2 years of experience in User Experience (UX) Design. This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Contact Center Implementation Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education CCNA CCNP certification Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical issues that may arise. Roles & Responsibilities:looking for a voice engineer Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with cross-functional teams to troubleshoot and resolve application issues. Monitor and maintain the performance of applications, ensuring high availability and reliability. Investigate and diagnose incidents, identifying root causes and implementing appropriate solutions. Provide technical support to end-users, addressing their queries and resolving any issues. Document and maintain knowledge base articles for troubleshooting and issue resolution. Stay updated with the latest industry trends and technologies to enhance application support services. Professional & Technical Skills: Must To Have Skills:Proficiency in Cloud Contact Center Implementation. Good To Have Skills:Experience with Cloud Network Operations. Strong understanding of cloud-based contact center technologies and their implementation. Experience in troubleshooting and resolving technical issues related to contact center applications. Knowledge of cloud computing platforms and their integration with contact center solutions. Familiarity with telephony systems, IVR, ACD, and CTI technologies. Excellent problem-solving and analytical skills. Effective communication and interpersonal skills. Additional Information: The candidate should have a minimum of 3 years of experience in Cloud Contact Center Implementation. This position is based at our Bengaluru office. A 15 years full-time education with CCNA CCNP certification is required. Qualifications 15 years full time education CCNA CCNP certification

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, French Language, WinRunner,Cisco Request Center Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide efficient Service Desk Voice Support. Utilize French Language skills effectively. Maintain client satisfaction through prompt issue resolution. Collaborate with team members to enhance system performance. Continuously improve service delivery processes. Professional & Technical Skills: Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support, French Language Strong understanding of IT service management principles. Experience in troubleshooting software and hardware issues. Knowledge of remote desktop applications. Excellent communication and customer service skills. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Workday Accounting Center Good to have skills : No Function Specialty Minimum 7.5 year(s) of experience is required Educational Qualification : Mandatory to have Mandatory Skill Related certification15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with stakeholders to understand their needs and translating them into functional design solutions. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead design discussions and provide innovative solutions Conduct regular reviews to ensure project alignment with business goals Professional & Technical Skills: Must To Have Skills:Proficiency in Workday HCM Security, Mandatory Skill Related certification Strong understanding of application security principles Experience in designing and implementing security solutions for Workday HCM Knowledge of role-based access control and data security Hands-on experience in configuring security policies and permissions Additional Information: The candidate should have a minimum of 7.5 years of experience in Workday HCM Security This position is based at our Bengaluru office A Mandatory Skill Related certification is required Qualifications Mandatory to have Mandatory Skill Related certification15 years full time education

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Build Beautiful. Build Strong. Join Total Environment. At Total Environment , we dont just construct buildingswe craft thoughtfully designed spaces that reflect our passion for quality, detail, and innovation. As an RCC Engineer , you will play a key role in bringing our structurally demanding and aesthetically rich designs to life. This is your opportunity to work with a company known for design excellence, natural materials, and homes that blend seamlessly into their surroundings. What You’ll Do: Supervise all RCC construction activities on-site with attention to quality, safety, and timelines Ensure compliance with drawings, structural specs, and quality standards Coordinate with Architects, Structural Consultants, MEP teams, and Subcontractors Track work progress, material usage , and manage day-to-day site operations Conduct inspections and quality checks to ensure structural integrity Maintain accurate site documentation , reports, and schedules Troubleshoot issues and provide technical guidance to the workforce Enforce strict health and safety practices across all site activities What You’ll Deliver: RCC works delivered on time and within budget Well-coordinated execution with minimal rework Defect-free, high-quality structures aligned with design intent Accurate documentation and clear reporting Safe work environment with zero non-compliance incidents What We Look For: 2–8 years of RCC/concrete site execution experience in residential/commercial high-rise projects Sound knowledge of construction drawings, rebar detailing, and concrete technologies Strong site coordination and problem-solving abilities Hands-on, detail-oriented, and passionate about doing things right Why Total Environment? With over 28 years of design-led construction, Total Environment is where engineers and architects collaborate to build homes of enduring beauty and strength. You’ll be part of a team that cares about quality, innovation, and doing meaningful work. Explore more at www.total-environment.com

Build Beautiful. Build Strong. Join Total Environment. At Total Environment , we dont just construct buildingswe craft thoughtfully designed spaces that reflect our passion for quality, detail, and innovation. As an RCC Engineer , you will play a key role in bringing our structurally demanding and aesthetically rich designs to life. This is your opportunity to work with a company known for design excellence, natural materials, and homes that blend seamlessly into their surroundings. What You’ll Do: Supervise all RCC construction activities on-site with attention to quality, safety, and timelines Ensure compliance with drawings, structural specs, and quality standards Coordinate with Architects, Structural Consultants, MEP teams, and Subcontractors Track work progress, material usage , and manage day-to-day site operations Conduct inspections and quality checks to ensure structural integrity Maintain accurate site documentation , reports, and schedules Troubleshoot issues and provide technical guidance to the workforce Enforce strict health and safety practices across all site activities What You’ll Deliver: RCC works delivered on time and within budget Well-coordinated execution with minimal rework Defect-free, high-quality structures aligned with design intent Accurate documentation and clear reporting Safe work environment with zero non-compliance incidents What We Look For: 2–8 years of RCC/concrete site execution experience in residential/commercial high-rise projects Sound knowledge of construction drawings, rebar detailing, and concrete technologies Strong site coordination and problem-solving abilities Hands-on, detail-oriented, and passionate about doing things right Why Total Environment? With over 28 years of design-led construction, Total Environment is where engineers and architects collaborate to build homes of enduring beauty and strength. You’ll be part of a team that cares about quality, innovation, and doing meaningful work. Explore more at www.total-environment.com

The Analyst will deliver analysis of operational performance in order to support performance improvements. The Analyst will assess processes that have an impact on key operational metrics and customer satisfaction scores. The Analyst will be part of a team that works alongside stakeholders to interpret performance trends, determine root causes and design/help implement performance improvement efforts. Responsibilities: Reviews operational metric results and customer satisfaction results on daily/weekly/monthly basis to identify trends in performance Utilizes tools such as Excel, cross-tabs, Power BI, Tableau or other tools to analyze qualitative and quantitative data Interprets the data to tell a story that answers business questions; looks for the so-what behind the numbers Effectively communicate analysis in a way that business stakeholders understand Proactively identifies performance gaps and analytic focus and manages deliverable schedules; meets delivery timelines Coordinates data collection, cleansing, and merging of data from separate streams Builds relationships with key stakeholders in Operations, quality, training, in order to understand processes and identify gaps that may be contributing to lower key metric results Facilitates and conducts root cause exercises, such as, but not limited toslicing of data, transcript reviews, verbatim analysis, round tables, and process documentation Aids in developing, execution, and measuring operational changes that are expected to improve results Presents key insights, solution recommendations, business cases and action plans to internal/external stakeholders Consistently provides updates and progress of action plans and activities Profile Bachelor\u2019s degree in related field from a four-year college or university with two-three years related experience Strong problem-solving skills Project Management skills Works well with minimal supervision yet uses appropriate resources Good written and oral communication skills Ability to communicate with all levels of management Ability to travel periodically Experience with contact centers and customer satisfaction is preferred Experience with statistical concepts and applications; knowledge of predictive modeling a plus Six Sigma training and green belt certification a plus Python and PowerBI experience a plus Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

Supervise shuttering/formwork activities at the site Read and execute drawings accurately Manage shuttering team and ensure timely work Coordinate with engineers for daily progress. Experience: 5–8 Years Location - Mumbai

Manage project schedules,identify critical paths&guide site engineers for effective execution.Assign&monitor tasks to ensure resource optimization,timely completion&adherence to quality standards while maintaining safety,budget ®ulatory compliance

Dept.-Execution-SR.Engineer Must have experience in Mivan Technology-(Aluform)Shuttering & residential Building Monitoring,Training & Development ,Planning,Billing,Quality control,decumantation,safety,Reconciliation,SAP Pune - Dhayari Location.

As a customer service consultant, you utilise your knowledge of the client’s processes and systems to support the activation of customer services and efficiently remediate issues and problems that may arise during the order lifecycle to minimise impact to customers. About the Role: Apply knowledge of the client’s processes and systems to independently manage a customers order throughout its life cycle, whilst keeping the customer informed of progress through call & message channels. Coordinate with supply chain department to initiate dispatch of devices in a timely manner and ensure activation of these devices prior to delivery at the customers premises. Demonstrate strong verbal communication skills when contacting customers about expected delivery times, changes to delivery schedules and following up on device returns. Ability to flex across multiple areas of the order management process in response to changes in demand and manage multiple queues concurrently to ensure orders are processed in a timely manner. Managing incoming requests from other departments through call and email channels, being able to respond effectively with clear and concise communication. Able to support our onshore staff to manage overflow calls from our customers during peak times and weekends. Utilise documented processes and work instructions to efficiently navigate across multiple Telstra systems whilst processing orders, identifying, and communicating opportunities to enhance processes and procedures where applicable. Successfully complete of all mandatory learning and training to maintain and apply the necessary skills and knowledge required to provide current information and accurate advice to customers in line with legal & regulatory requirements Comply with HSE policies and standards to role model safe and responsible behaviours, minimise risks and demonstrate a commitment to your own safety and the safety of others Skills required : • Strong written and verbal communication skills • Ability to work autonomously – Highly self-disciplined • Some level of previous call centre or customer management experience is highly desirable • Effective and efficient use of all relevant systems to access information and provide relevant solution for the customer • Excellent time management skills with ability to meet respective performance measures • Tech savvy and ability to navigate through multiple systems and applications • Troubleshooting skills in managing and resolving customer issues and queries succinctly • Have the ability to multitask while on the phone with customers • Note capturing and typing skills

Job Title: Divisional Manager / Incharge (Civil Department) Job Summary: The Divisional Manager (Civil Department) will be responsible for managing and overseeing all civil engineering and infrastructure-related projects within the educational institution. This role involves the supervision of construction, maintenance, and renovation works, ensuring compliance with safety and quality standards, and coordinating with various stakeholders to maintain an optimal learning environment. Key Responsibilities: Infrastructure Management: Plan, execute, and oversee civil engineering projects, including new constructions, renovations, and maintenance of institutional buildings. Ensure the structural safety and functionality of classrooms, laboratories, hostels, auditoriums, and other facilities. Project Supervision & Execution: Monitor construction and maintenance activities to ensure adherence to design specifications, safety standards, and institutional guidelines. Conduct site inspections and quality control checks. Manage contractors and vendors, ensuring timely project completion within budget constraints. Maintenance & Repairs: Develop and implement preventive maintenance schedules for all civil infrastructure. Identify and resolve civil-related issues such as leaks, cracks, and structural damages. Coordinate with the procurement department for necessary materials and resources. Budget & Cost Control: Prepare estimates, budgets, and cost reports for infrastructure projects. Ensure cost-effective solutions while maintaining quality standards. Monitor expenditures and optimize resource utilization. Compliance & Safety: Ensure all projects and maintenance activities comply with relevant building codes, regulations, and environmental guidelines. Implement and promote workplace safety practices. Address emergency repair situations promptly to ensure safety and continuity of academic activities. Coordination & Communication: Collaborate with faculty, administration, and external contractors to ensure smooth execution of projects. Provide regular updates and reports on project status to the management. Address concerns and feedback from students and staff regarding civil infrastructure issues. Qualifications & Requirements: Bachelors Degree in Civil Engineering or a related field. Master s Degree is a plus. Strong knowledge of civil construction, structural engineering, and maintenance procedures. Proficiency in AutoCAD, project management tools, and MS Office Suite. Excellent leadership, problem-solving, and decision-making skills. Strong communication and interpersonal abilities. Work Environment & Conditions: This role requires frequent site visits and interaction with construction workers, engineers, and institutional staff. May require working beyond normal office hours during project deadlines or emergency situations. Please provide me your Updated Resume & Feel free to connect me for further details. Thanks & Regards Neelam Pavan Kumar HR - Sr Talent Acquisition NSPIRA Management Services Private Limited A Narayana Group Enterprise Mobile: 7337587472 Email: pavankumarn@narayanagroup.com Website: www.narayanagroup.com www.nspira.in

RPG Group About RPG Enterprises: Mumbai head-quartered RPG Enterprises is one of Indias largest industrial conglomerates. With over 15 companies in its fold, the group has a strong presence across core business sectors such as Infrastructure, Tyres, IT, Healthcare, Energy and Plantation to name a few. Established in 1979, RPG Enterprises is one of India s fastest growing business groups with a turnover of $4 billion. About KEC International: KEC International Limited, headquartered in Mumbai, India, is the flagship company of the RPG Group. A USD 2.1 billion Engineering, Procurement, and Construction (EPC) major, we deliver projects in key infrastructure sectors such as Power Transmission & Distribution, Railways, Civil, Urban Infrastructure, Solar, Smart Infrastructure, Oil & Gas Pipelines, and Cables. Our robust and integrated capabilities span the entire EPC value chain from concept to commissioning . We have successfully executed complex projects across some of the world s most difficult terrains and conditions, aided by robust engineering, procurement, execution and project management capabilities. We have vast manufacturing footprint extending across India, Dubai, Brazil and Mexico. Our global presence has enabled a robust and agile supply chain that extends across six continents in over 105 countries. For over 75 years, we have prided ourselves for our unmatched expertise in EPC, backed by a strong customer-centric approach, quest for world-class quality, and safety-first attitude. Integrity in our actions and respect for people, environment and our stakeholders are the cornerstones of our corporate responsibility. Empowered by a mindset driven to outperform and excel, we build infrastructure for the world of tomorrow. About Civil & Urban Infrastructure Business: KEC s Civil business focuses on the construction of factories, warehouses, residential buildings, railway stations, metros, and sewage & water treatment plants, and comprises of four verticals - A. Infrastructure & Heavy Civil (Metro & Water Projects), B. Industrial & Hydrocarbon (Factories) , C. Residential & Public Spaces (Buildings, Commercial Spaces), D. Defence (Civil projects in Defence sector). We provide professional EPC services in an area dominated either by small unorganized players or by very few large companies. With extensive Civil expertise and capabilities built over the years across all our businesses, we are setting benchmarks in speed, quality and safety by bringing in leading technologies, professional project management expertise and intense focus on safety & quality, enabling us to deliver excellence to our clients. The business has established itself as a premier contractor in the industrial segment, especially cement and auto sector. Currently, we are executing around 20 turnkey EPC projects comprising metros, factories, data centre, townships and residential buildings for a repertoire of clients in sectors such as Metro Rail, Cement, Auto & Auto ancillaries, Metals & Mining, FMCG, Real Estate and Defence, among others. POSITION DETAILS: Senior Engineer - Formwork Job Title: Senior Engineer - Formwork Grade: O3 SBU: KEC-Civil Business: Civil Location: Gurugram Date: Reporting to: People Management (Yes/ No): Yes Number of Reportees: JOB DUTIES Job Summary: Senior Engineer - Formwork Key Accountabilities Duty Statements 1.Establish Project Formwork Scheme after due diligence wrt Design Drawing, structure type, material availability, etc. 2. Knowledge of various formwork systems & their performance wrt material durability, specification, usage, etc. 3. Design of safe formwork system from available system components and relevant IS codes / standards 4. Co-ordination of various stakeholders towards sourcing of Formwork Systems (Purchase / External Hire / Internal transfers)\ 5. Inventory management and co-ordination for Formwork materials 6. Keeping track of standard productivity norms & maintaining Project Shuttering Usage Ratio (SUR) 7. Reconciliation of formwork materials to ensure minimum wastage / idling 8. Close co-ordination with drafting team to generate Formwork working drawings duly approved by management / client 9. Formwork Design, execution & co-ordination for various types of formwork such as Conventional, Aluminium, Slipform, Tableform, Doka formwork, Mivan Formwork, etc. Skill/ Competencies Technical: Result Orientation and Delivery focus Functional: Project Execution Manual (PEM) guidelines Behavioural: Project Planning and Execution JOB SPECIFICATIONS: Years of Experience: 8 To 10 Years Qualification: BE/B.tech Special Requirements (If any): DEPT. HEAD FUNCTION HEAD

RPG Group About RPG Enterprises: Mumbai head-quartered RPG Enterprises is one of Indias largest industrial conglomerates. With over 15 companies in its fold, the group has a strong presence across core business sectors such as Infrastructure, Tyres, IT, Healthcare, Energy and Plantation to name a few. Established in 1979, RPG Enterprises is one of India s fastest growing business groups with a turnover of $4 billion. About KEC International: KEC International Limited, headquartered in Mumbai, India, is the flagship company of the RPG Group. A USD 2.1 billion Engineering, Procurement, and Construction (EPC) major, we deliver projects in key infrastructure sectors such as Power Transmission & Distribution, Railways, Civil, Urban Infrastructure, Solar, Smart Infrastructure, Oil & Gas Pipelines, and Cables. Our robust and integrated capabilities span the entire EPC value chain from concept to commissioning . We have successfully executed complex projects across some of the world s most difficult terrains and conditions, aided by robust engineering, procurement, execution and project management capabilities. We have vast manufacturing footprint extending across India, Dubai, Brazil and Mexico. Our global presence has enabled a robust and agile supply chain that extends across six continents in over 105 countries. For over 75 years, we have prided ourselves for our unmatched expertise in EPC, backed by a strong customer-centric approach, quest for world-class quality, and safety-first attitude. Integrity in our actions and respect for people, environment and our stakeholders are the cornerstones of our corporate responsibility. Empowered by a mindset driven to outperform and excel, we build infrastructure for the world of tomorrow. About Civil & Urban Infrastructure Business: KEC s Civil business focuses on the construction of factories, warehouses, residential buildings, railway stations, metros, and sewage & water treatment plants, and comprises of four verticals - A. Infrastructure & Heavy Civil (Metro & Water Projects), B. Industrial & Hydrocarbon (Factories) , C. Residential & Public Spaces (Buildings, Commercial Spaces), D. Defence (Civil projects in Defence sector). We provide professional EPC services in an area dominated either by small unorganized players or by very few large companies. With extensive Civil expertise and capabilities built over the years across all our businesses, we are setting benchmarks in speed, quality and safety by bringing in leading technologies, professional project management expertise and intense focus on safety & quality, enabling us to deliver excellence to our clients. The business has established itself as a premier contractor in the industrial segment, especially cement and auto sector. Currently, we are executing around 20 turnkey EPC projects comprising metros, factories, data centre, townships and residential buildings for a repertoire of clients in sectors such as Metro Rail, Cement, Auto & Auto ancillaries, Metals & Mining, FMCG, Real Estate and Defence, among others. POSITION DETAILS: Senior Engineer - Formwork Job Title: Senior Engineer - Formwork Grade: O3 SBU: KEC-Civil Business: Civil Location: ECV 03, Chennai Date: Reporting to: People Management (Yes/ No): Yes Number of Reportees: JOB DUTIES Job Summary: Senior Engineer - Formwork Key Accountabilities Duty Statements 1.Establish Project Formwork Scheme after due diligence wrt Design Drawing, structure type, material availability, etc. 2. Knowledge of various formwork systems & their performance wrt material durability, specification, usage, etc. 3. Design of safe formwork system from available system components and relevant IS codes / standards 4. Co-ordination of various stakeholders towards sourcing of Formwork Systems (Purchase / External Hire / Internal transfers)\ 5. Inventory management and co-ordination for Formwork materials 6. Keeping track of standard productivity norms & maintaining Project Shuttering Usage Ratio (SUR) 7. Reconciliation of formwork materials to ensure minimum wastage / idling 8. Close co-ordination with drafting team to generate Formwork working drawings duly approved by management / client 9. Formwork Design, execution & co-ordination for various types of formwork such as Conventional, Aluminium, Slipform, Tableform, Doka formwork, Mivan Formwork, etc. Skill/ Competencies Technical: Result Orientation and Delivery focus Functional: Project Execution Manual (PEM) guidelines Behavioural: Project Planning and Execution JOB SPECIFICATIONS: Years of Experience: 8 To 10 Years Qualification: BE/B.tech Special Requirements (If any): DEPT. HEAD FUNCTION HEAD

RPG Group About RPG Enterprises: Mumbai head-quartered RPG Enterprises is one of Indias largest industrial conglomerates. With over 15 companies in its fold, the group has a strong presence across core business sectors such as Infrastructure, Tyres, IT, Healthcare, Energy and Plantation to name a few. Established in 1979, RPG Enterprises is one of India s fastest growing business groups with a turnover of $4 billion. About KEC International: KEC International Limited, headquartered in Mumbai, India, is the flagship company of the RPG Group. A USD 2.1 billion Engineering, Procurement, and Construction (EPC) major, we deliver projects in key infrastructure sectors such as Power Transmission & Distribution, Railways, Civil, Urban Infrastructure, Solar, Smart Infrastructure, Oil & Gas Pipelines, and Cables. Our robust and integrated capabilities span the entire EPC value chain from concept to commissioning . We have successfully executed complex projects across some of the world s most difficult terrains and conditions, aided by robust engineering, procurement, execution and project management capabilities. We have vast manufacturing footprint extending across India, Dubai, Brazil and Mexico. Our global presence has enabled a robust and agile supply chain that extends across six continents in over 105 countries. For over 75 years, we have prided ourselves for our unmatched expertise in EPC, backed by a strong customer-centric approach, quest for world-class quality, and safety-first attitude. Integrity in our actions and respect for people, environment and our stakeholders are the cornerstones of our corporate responsibility. Empowered by a mindset driven to outperform and excel, we build infrastructure for the world of tomorrow. About Civil & Urban Infrastructure Business: KEC s Civil business focuses on the construction of factories, warehouses, residential buildings, railway stations, metros, and sewage & water treatment plants, and comprises of four verticals - A. Infrastructure & Heavy Civil (Metro & Water Projects), B. Industrial & Hydrocarbon (Factories) , C. Residential & Public Spaces (Buildings, Commercial Spaces), D. Defence (Civil projects in Defence sector). We provide professional EPC services in an area dominated either by small unorganized players or by very few large companies. With extensive Civil expertise and capabilities built over the years across all our businesses, we are setting benchmarks in speed, quality and safety by bringing in leading technologies, professional project management expertise and intense focus on safety & quality, enabling us to deliver excellence to our clients. The business has established itself as a premier contractor in the industrial segment, especially cement and auto sector. Currently, we are executing around 20 turnkey EPC projects comprising metros, factories, data centre, townships and residential buildings for a repertoire of clients in sectors such as Metro Rail, Cement, Auto & Auto ancillaries, Metals & Mining, FMCG, Real Estate and Defence, among others. POSITION DETAILS: Manager - Formwork Job Title: Manager - Formwork Grade: M2 SBU: KEC-Civil Business: Civil Location: Adani Link Bay - Mumbai Date: Reporting to: People Management (Yes/ No): Yes Number of Reportees: JOB DUTIES Job Summary: Manager - Formwork Key Accountabilities Duty Statements 1.Establish Project Formwork Scheme after due diligence wrt Design Drawing, structure type, material availability, etc. 2. Knowledge of various formwork systems & their performance wrt material durability, specification, usage, etc. 3. Design of safe formwork system from available system components and relevant IS codes / standards 4. Co-ordination of various stakeholders towards sourcing of Formwork Systems (Purchase / External Hire / Internal transfers)\ 5. Inventory management and co-ordination for Formwork materials 6. Keeping track of standard productivity norms & maintaining Project Shuttering Usage Ratio (SUR) 7. Reconciliation of formwork materials to ensure minimum wastage / idling 8. Close co-ordination with drafting team to generate Formwork working drawings duly approved by management / client 9. Formwork Design, execution & co-ordination for various types of formwork such as Conventional, Aluminium, Slipform, Tableform, Doka formwork, Mivan Formwork, etc. Skill/ Competencies Technical: Result Orientation and Delivery focus Functional: Project Execution Manual (PEM) guidelines Behavioural: Project Planning and Execution JOB SPECIFICATIONS: Years of Experience: 15 To 17 Years Qualification: BE/B.tech Special Requirements (If any): DEPT. HEAD FUNCTION HEAD