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10 - 20 years

8 - 16 Lacs

Hyderabad, TELANGANA

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Roles and Responsibilities 1. To plan the daily formwork activities in consultation with the project leader and executing the work based on the Available drawing details. He is also responsible for the Manpower and Machinery utilization of the project. 2. Should be responsible for the erection of formwork: walls, columns, floors and stairs; checking of dimensions, alignment and level of formwork; dismantling of formwork and its proper handling for re-use. 3. For all the activities including in wall casting, planning men, materials and machinery, clearance from client and achieving target in time with quality and utmost safety. 4. Responsible for the erection of formwork: walls, columns, floors, and stairs; checking of dimensions, alignment, and level of formwork; dismantling of formwork and its proper handling for re-use. 5. Co-ordination of Formwork activities and accountable for Optimum management of formwork resources. 6. Will be responsible for technical presentations to clients. 7. Will be responsible of appropriate usage of company formwork assets at project. 8. Responsible to ensure scheme is followed at site with safety. Desired Candidate Profile : B.Tech / B.E / Diploma (Civil) with 10 -15 years of experience in construction of Industrial / commercial / residential / power projects with good civil contracting companies. Candidates having experience of different types of formwork systems and or Experience in fair faced concrete will be preferred.

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8 - 13 years

0 - 0 Lacs

Guwahati

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-To manage multiple stakeholders as architects, builders, engineers, contractors, handling pre-tender informations -Experience with project management, sales & marketing, contract terms and negotiations -Experience in Government/Non trade & B2B Sales

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5 - 10 years

12 - 13 Lacs

Vadodara

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Roles & Responsibility: Preparation of Formwork program based on the overall construction programmed Finalization and coordination of Shuttering Scheme Ensuring effective and proper utilization of shuttering and staging materials Planning and allocation of materials / workmen / Plant & machinery for formwork activities in coordination with concerned persons at site Educating sub-contractors on System formwork Making mock-up of various System formwork Periodical reconciliation of formwork materials. Preparing stock statement of formwork materials both in Units and in Nos. , with area of shuttering category-wise, Plywood / Timber procured during the quarter / till date and Productivity report. Maintain close interaction with stores and site people for proper accounting of materials Maintaining and sending Dispatch and receipt notes to Head Office periodically Making of purchase requisition for formwork & Scaffolding material with due consideration to repetition Receipts of formwork & Scaffolding materials to be acknowledged after quality checks to Cluster Office on monthly basis 100% materials reconciliation at the end of the job Looking after pre-dispatch maintenance Ensuring that dispatched materials are in usable condition. Sending monthly reports to Head office.

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8 - 13 years

6 - 8 Lacs

Gurgaon

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Manage project schedules,identify critical paths&guide site engineers for effective execution.Assign&monitor tasks to ensure resource optimization,timely completion&adherence to quality standards while maintaining safety,budget ®ulatory compliance

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2 - 7 years

4 - 8 Lacs

Bengaluru

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Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : User Experience (UX) Design Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : NA Summary :As a Business Analyst with a focus on User Experience (UX) Design, you will be responsible for analyzing an organization and designing its processes and systems, assessing the business model and its integration with technology. Your typical day will involve researching, gathering, and synthesizing information to assess the current state, identify customer requirements, and define the future state and/or business solution. Roles & Responsibilities: Collaborate with cross-functional teams to identify and analyze user requirements and translate them into design solutions that meet business needs. Conduct user research, usability testing, and analysis to inform design decisions and ensure a user-centered approach. Create wireframes, prototypes, and design specifications that effectively communicate design concepts and solutions. Work closely with developers and stakeholders to ensure design solutions are implemented accurately and effectively. Professional & Technical Skills: Must To Have Skills:Strong understanding of user-centered design principles and methodologies. Good To Have Skills:Experience with design tools such as Sketch, Figma, or Adobe Creative Suite. Experience conducting user research, usability testing, and analysis. Ability to create wireframes, prototypes, and design specifications. Strong communication and collaboration skills to work effectively with cross-functional teams. Additional Information: The candidate should have a minimum of 2 years of experience in User Experience (UX) Design. The ideal candidate will possess a strong educational background in design, human-computer interaction, or a related field, along with a proven track record of delivering impactful user-centered design solutions. This position is based at our Bengaluru office. Qualifications NA

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5 - 10 years

7 - 12 Lacs

Nagpur

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Cloud Contact Center Implementation Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the Cloud Contact Center Implementation system. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve providing technical support to clients, troubleshooting system issues, and collaborating with cross-functional teams to ensure smooth operations. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure effective communication with clients to understand their technical issues. Troubleshoot and resolve system or application issues promptly. Collaborate with cross-functional teams to ensure smooth operations. Conduct regular system audits to identify and address any potential issues. Professional & Technical Skills: Must To Have Skills:Proficiency in Cloud Contact Center Implementation. Good To Have Skills:Experience with cloud-based contact center solutions. Strong understanding of contact center technologies and best practices. Experience in implementing and configuring cloud contact center solutions. Knowledge of telephony systems and integration with contact center platforms. Additional Information: The candidate should have a minimum of 5 years of experience in Cloud Contact Center Implementation. This position is based at our Nagpur office. A 15 years full-time education is required. Qualifications 15 years full time education

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5 - 10 years

7 - 12 Lacs

Nagpur

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Cloud Contact Center Implementation Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve collaborating with clients, interpreting their needs, and providing effective solutions. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Manage and prioritize support tickets to ensure timely resolution. Conduct thorough analysis of client issues and provide accurate and efficient resolutions. Communicate effectively with clients to understand their needs and provide appropriate solutions. Maintain a deep understanding of the product and its functionalities. Stay updated with industry trends and best practices to continuously improve support services. Professional & Technical Skills: Must To Have Skills:Proficiency in Cloud Contact Center Implementation. Good To Have Skills:Experience with cloud-based contact center solutions. Strong understanding of contact center technologies and best practices. Experience in troubleshooting and resolving technical issues in contact center environments. Knowledge of telephony systems and protocols, such as SIP and VoIP. Familiarity with CRM systems and ticketing tools. Excellent problem-solving and analytical skills. Effective communication and interpersonal skills. Additional Information: The candidate should have a minimum of 5 years of experience in Cloud Contact Center Implementation. This position is based at our Pune office. A 15 years full-time education is required. Qualifications 15 years full time education

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1 - 5 years

1 - 6 Lacs

Chhaygaon, Sonapur, Kokrajhar

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Role & responsibilities Supervies Civil works (Brick works and plastering works in buildings, boundary wall and all RCC & PCC work in cable trench equipment in site) Also Maintains register related to civil works, JMCs related to civil works). Candidates having Bike will be preferred. Perks and benefits - Accomotion plus Fooding Allowance

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1 - 2 years

3 - 4 Lacs

Majorganj

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Job Purpose Responsible for doing village surveys, getting new customers, do CGT, house verification and income assessment, do quality sourcing, ensure collections and recoveries are done as per the group/centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location Duties and Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process Plan Center Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the center meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450- 500 customers Ensure collections are done from Customers as per scheduled center meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix . Maintain centre meeting discipline, follow SOPs and code of conduct Major Challenges Quality sourcing and achieving targets as defined Regular collections and maintaining customers in current bucket, regularizing and normalizing delinquent customers Compliance on all business parameters, zero audit findings on his / her sourced customer segment / portfolio

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5 - 8 years

7 - 10 Lacs

Gurgaon

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Skill required: Next Generation Customer Operations - Service Desk Non-Voice Support Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? The Team - Customer Support:The Customer Support team is the first point of contact for all our customers. We are responsible for providing excellent customer service through identifying issues quickly, providing effective solutions, educating the customer to reduce future avoidable contacts, and owning the customer query until resolved or escalating to the correct team. The customer service team identifies improvement opportunities aligned to our key objectives such as Customer Agent Impact Score (CAIS), First Contact Resolution (FCR), and transfers. Our customer support team is the first port of call for customers. It is vital we deliver excellent support to ensure we remain the most trusted cryptocurrency platform. Leading the team for success in all metrics by monitoring the customer experience using relevant dashboard, reporting, and contact center tools. Coaching the team for success, turning all contacts into a learning improvement opportunity. Using performance management systems to understand team members performance and gaps. Collaborating with CXO on product, process, and CX improvement programs. Identifying customer improvement opportunities and recommending impactful solutions whilst collaborating with relevant leads to deliver on solutions. Meeting with the ACNteam weekly or as needed to align on customer experience performance and programs. Staying connected to the customer by spending at least one hour daily working on queries and handling occasional escalated issues. Facilitating weekly huddles with agents focused on particular topics or metrics. U Understanding the top user issues and making recommendations to improve products and policies; supporting the team in being the voice of the customer to the rest of the company. Telling the story by bringing clear insights and numerical impact. What are we looking for? 2 years of people management experience in a contact center, BPO, or vendor management environment. Fluency in English, both verbal and written. Versant 5 required. Experience working in a crypto company. Experience in a lean, Kaizen, or other customer-centric programs. KPIs - daily, weekly, monthly. Issue resolution, FCR, CAIS, Transfers, Productivity.The Role - Team Leader: Leading a team with responsibility for all daily activities impacting the customer experience. Utilizing live, legacy reports, tooling, and systems to understand what is happening at any point in time. Coaching team members at all levels; development of poor performers whilst also inspiring top performers. Providing guidance by "show me rather than tell me" to reduce future escalations and get team members self-sufficient. Improving customer experience by working cross-functionally to optimize planning, staffing, performance management, quality, and training. Identifying customer improvement opportunities and turning these into impactful actions. Roles and Responsibilities: Ability to thrive in a fast-paced multicultural team. A curious mindset that seeks to learn, challenge the status quo, and improve our business. Encourages openness and transparency whilst respecting individuals' privacy. Respects and promotes equality, diversity, and inclusion. Someone who is as interested in team success as personal success. A team player who can build a championship team. An inspiring coach who can meet team members at their level and develop them into top performers or for promotion. Understanding the differences in mindsets, types of learners, and the ability to apply different motivation techniques and coaching styles. An excellent communicator proficient in communicating at all levels and channels. Experienced in delivering high-quality results and implementing "best practice" customer service, sales, and account management within contact centers. Knowledge of solution design processes, procedures, and operating models, and highly proficient with contact center technology. Strong problem-solving skills with the ability to quickly identify key issues and provide effective solutions. Analytical with an understanding of trends. Qualifications Any Graduation

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2 - 7 years

4 - 9 Lacs

Kolkata

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Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Cloud Contact Center Implementation Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 year of full time education Summary:As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will perform maintenance, enhancements, and/or development work, contributing to the overall success of the projects. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Collaborate with team members to analyze, design, and develop software solutions.- Participate in code reviews and provide constructive feedback.- Troubleshoot and debug software applications to ensure optimal performance.- Stay updated with industry trends and technologies to enhance skills.- Assist in documenting technical specifications and user manuals. Professional & Technical Skills:- Must To Have Skills:Proficiency in Cloud Contact Center Implementation.- Strong understanding of cloud-based technologies and architectures.- Experience with implementing and configuring contact center solutions.- Knowledge of software development lifecycle and agile methodologies.- Hands-on experience with cloud platforms like AWS or Azure. Additional Information:- The candidate should have a minimum of 2 years of experience in Cloud Contact Center Implementation.- This position is based at our Kolkata office.- A 15-year full-time education is required. Qualifications 15 year of full time education

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0 - 1 years

3 - 6 Lacs

Pune

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Handle inbound and outbound calls & emails from customers and clients. Identify customer needs, resolve issues, and provide appropriate solutions. Perform troubleshooting as per SOP and maximize ROL. Upsell other products wherever required. Follow the customer service script provided by the company for consistency. Stay informed about company policies and website FAQs for policy-related answers. Maintain good customer relations. Meet personal targets and contribute to team targets. Maintain records of customer conversations and analyze data when required. Write and submit timely reports on performance, targets, and customer queries. Requirements and Skills HSC passed or Graduate from any stream. 0 - 3 months of prior experience in customer service or call centers (preferred). Good knowledge of CRM practices and systems (optional). Customer-oriented attitude with professionalism. Strong multitasking, time management, and target-achieving skills. Excellent communication and listening skills with a good command of English, Hindi, and Marathi (optional).

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9 - 12 years

7 - 10 Lacs

Mumbai

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Execution and Finishing To carry out Mivan Shuttering checking such as line, level & plumb Execution of water proofing. Co-coordinating with MEP Activities. Billing certification all vendors. WO Amendment. Material selection Conducting meeting with all stakeholders. Managing all stakeholders with respect to project. Documents control with respect to project Drawings and SOP. Cross checking & verification of estimated quantities for bills & Manpower. Complete Coordination with Architect & Consultant to solve technical difficulties. Involvement in making sample flat & Finishing Activities of tower flats. Daily reporting to line manager with planning for next days activities. Responsible for quality work with standard procedure. Responsible for making Documentation like DPR, WPR, Checklist, Pour card, Roster for pouring. etc. Responsible for Rcc work and slab completion cycle. Drawing study & communicate with consultant & Architect for technical issues. Estimate Bill of quantities & making bill of executed bill. Responsible to make arrangement of resources & material for execution. Planning for day to day activities with respect to schedule.

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8 - 13 years

6 - 13 Lacs

Nagpur, Bhopal, Lucknow

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. You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports Roles and Responsibilities . You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports

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8 - 13 years

6 - 13 Lacs

Indore, Ahmedabad, Punjab

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. You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports Roles and Responsibilities . You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports

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