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4.0 - 8.0 years

0 Lacs

haryana

On-site

You are urgently required to join as a Resident AV Engineer for a Fortune 500 client. Your primary responsibility will be managing, supporting, and maintaining AV systems to ensure smooth day-to-day operations of meetings, conferences, and events at the client's location. As the main technical point of contact, you will be accountable for delivering high-quality AV service. You will be responsible for providing daily support for AV-enabled meeting rooms, conference spaces, and event areas, including setting up, testing, and operating AV equipment. Additionally, you will offer live event support for presentations, hybrid meetings, and townhalls. In case of any AV system issues, you are expected to diagnose and resolve them promptly to minimize disruptions. Collaborating with remote support teams and vendors for escalations is also part of your role. Your duties will include managing and monitoring the health of AV equipment, ensuring proper integration with VC platforms, and maintaining asset records and documentation. You will serve as the primary onsite AV contact for the client, providing technical guidance, training, and maintaining a professional relationship aligned with client expectations. To excel in this role, you should possess a strong understanding of various AV systems and video conferencing platforms. Hands-on experience in AV support, live event production, and hybrid meeting setups is essential. Moreover, exceptional troubleshooting skills, effective communication, and customer service orientation are desired qualities. The ability to work independently and handle pressure in live environments is crucial for success. If you meet the requirements and are ready to contribute immediately, please send your resume to hr@presentationpeople.in.,

Posted 1 day ago

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3.0 - 6.0 years

0 Lacs

gurugram, haryana, india

Remote

We are urgently seeking 4 skilled and customer-focused Resident AV Engineers for one of our Fortune 500 client to be stationed at a client location. The role involves managing, supporting, and maintaining the AV systems to ensure seamless day-to-day operations of meetings, conferences, and events. The engineer will serve as the primary technical point of contact, ensuring a high standard of AV service delivery. No. of Positions - 4 Key Responsibilities Onsite AV Operations Provide daily support for all AV-enabled meeting rooms, conference spaces, and event areas. Set up, test, and operate AV equipment (video conferencing, projectors, displays, microphones, speakers, control systems, etc.). Provide live event support including presentations, hybrid meetings, and townhalls. Technical Support & Troubleshooting Diagnose and resolve AV system issues in real-time with minimal disruption. Coordinate with remote support teams and vendors for escalations. Perform routine checks, system reboots, and preventive maintenance. System Administration Manage and monitor AV equipment health, firmware updates, and usage reports. Ensure VC platforms (Zoom, MS Teams, Webex, etc.) integrate smoothly with in-room technology. Maintain asset records, documentation, and SOPs. Client Relationship & Communication Act as the primary onsite AV contact for the client. Provide technical guidance and training to end-users. Deliver a consistent, professional experience aligned with client expectations. Required Skills & Experience Technical Skills Strong knowledge of AV systems: Crestron, AMX, Extron, Poly, Cisco, Logitech, Biamp, QSC, Shure, etc. Proficiency in video conferencing platforms: Zoom, MS Teams, Webex. Familiarity with AV over IP, signal flow, DSPs, and control systems. Experience 36 years of hands-on AV support experience required with Polycom, Logitech, and Videowall Controller technology. Support NOC, board rooms, cafeterias, training & reception. Experience in live event production and hybrid meeting setups. Soft Skills Excellent troubleshooting and problem-solving ability. Strong communication and customer service orientation. Ability to work independently and handle pressure in live environments. Immediate joiners only can send their resume to [HIDDEN TEXT] Show more Show less

Posted 5 days ago

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3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

EOS IT Solutions is a Global Technology and Logistics company that provides Collaboration and Business IT Support services to industry leaders worldwide. Our focus is on delivering innovative solutions based on multi-domain architecture, while prioritizing customer satisfaction, superior quality of service, and investment in our partners and employees. As a true International IT provider, we pride ourselves on offering services with global simplicity and trusted transparency. As an AV Tier 2 Tech or Escalations Technician II at EOS IT Solutions, you will be responsible for supporting Tier 2 video conferencing equipment and providing ongoing Video Conferencing Technical Support to a diverse range of clients. Your duties will include resolving issues related to in-room technology, AV/VC equipment failure, physical malfunction, and software configurations. You will also conduct root cause analyses to enhance processes and address recurring issues to improve service quality. This role may require up to 50% travel. Key responsibilities of the position include: - On-site troubleshooting with the expertise to resolve 99% of issues in rooms - Configuration of endpoints and infrastructure - Conducting room audits to ensure technology functions optimally - Performing preventative maintenance to ensure equipment readiness - Identifying defective/failed equipment and offering solutions - Conducting on-site User Acceptance testing - Installing software upgrades - Providing high-level client support and de-escalating technical issues - Performing break-fix tasks within set service level agreement response times - Building strong partnerships with local help desk, building facilities, events, executive support, and EAs of high-profile staff - Offering white-glove technical support for C-suite and high-level management - Providing VC-focused support for high-profile events and escalating network-related issues - Staying updated on industry-standard hardware and proprietary tools - Traveling to customer sites as required To be considered for this role, you must have experience in Audio Visual troubleshooting, maintenance, and signal flow. Essential criteria for the position include: - Self-motivation and accountability in an independent, fast-paced environment - Creative and methodical thinking in technical issue resolution - Technical skills encompassing Cisco, Crestron, Extron, Biamp, Shure, Clearone, QSC, and other AV/VC hardware and signal flow - Ability to interpret plans and ensure accurate execution, including additional configuration as needed - Strong interpersonal, customer service, and conflict resolution skills - Willingness to learn and adapt to client culture - Capability to work independently and collaboratively within a team - Critical thinking and problem-solving abilities - Flexibility to accommodate changes in work hours and tasks to meet customer needs - Physical capability for tasks such as lifting heavy objects and physical integration/maintenance work Join EOS IT Solutions and be a part of our dynamic team dedicated to delivering exceptional technology solutions and support services on a global scale.,

Posted 2 weeks ago

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3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

You will be working as an AV Tier 2 Tech or Escalations Technician II at EOS IT Solutions, a Global Technology and Logistics company that provides Collaboration and Business IT Support services to leading industry players worldwide. Your role involves supporting Tier 2 video conferencing equipment and delivering ongoing Video Conferencing Technical Support to various clients. You will be responsible for addressing issues related to in-room technology, AV/VC equipment failure, physical malfunction, and software configurations. Root cause analyses will be conducted by you to enhance processes and identify recurring issues for service improvement. The AV Escalations Technician II role primarily focuses on providing Level-2 support. Please note that this position may require up to 50% travel. Your key responsibilities will include being an on-site technician with the knowledge and skills to resolve 99% of issues in rooms, configuring endpoints and infrastructure, conducting room audits to ensure optimal technology functionality, performing preventative maintenance activities to keep equipment and rooms operational, identifying defective/failed equipment and offering solutions, conducting on-site User Acceptance testing, installing software upgrades, providing client-level support with a focus on de-escalating technical issues, addressing break fix tasks within defined response time frames, establishing strong partnerships with local help desks, building facilities, events, executive support, and high-profile staff, offering white glove technical support to C-suite and high-level management, providing VC-focused support during high-profile events, staying updated on industry-standard hardware and proprietary tools, and being prepared to travel up to 50% of the time to customer sites as needed. To be considered for this role, you must have experience in Audio Visual troubleshooting, maintenance, and signal flow. You should possess essential criteria such as self-motivation and accountability in a fast-paced, independent environment, the ability to think creatively and methodically about technical issues, technical skills encompassing knowledge of Cisco, Crestron, Extron, Biamp, Shure, Clearone, QSC, and other AV/VC hardware and signal flow, the capability to read and understand plans to ensure accurate execution and perform additional configurations as needed, strong interpersonal, customer service, and conflict resolution skills, willingness to learn and adapt to client culture, the ability to work independently and collaboratively, critical thinking and problem-solving skills, flexibility to adapt to changing work hours and requirements, and physical capabilities for tasks like lifting heavy objects and physical integration/maintenance work. If you are seeking a challenging yet rewarding career opportunity that allows you to utilize your technical expertise and customer service skills in a dynamic global environment, this role at EOS IT Solutions might be the perfect fit for you.,

Posted 3 weeks ago

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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

EOS IT Solutions is a Global Technology and Logistics company that provides Collaboration and Business IT Support services to industry leaders worldwide. Our focus is on delivering innovative solutions based on multi-domain architecture, with a strong commitment to customer satisfaction and service quality. We value our partnerships with clients, employees, and partners, and pride ourselves on delivering services with global simplicity and trusted transparency. As an AV Tier 2 Tech or Escalations Technician II at EOS IT Solutions, you will be responsible for supporting Tier 2 video conferencing equipment and providing technical support to a diverse range of clients. Your role will involve resolving issues related to AV/VC equipment failure, software configurations, and conducting root cause analyses to enhance service quality. The position requires Level-2 support and may involve up to 50% travel. Key responsibilities include on-site technical support to resolve issues in rooms, configuration of endpoints and infrastructure, conducting room audits, performing preventative maintenance, identifying defective equipment, and providing solutions. You will also be responsible for user acceptance testing, software upgrades, client support, de-escalating technical issues, and maintaining strong partnerships with various stakeholders. Additionally, you will provide white glove technical support to C-suite executives, high-level management, and offer VC-focused support for high-profile events. To be considered for this role, you must have experience in Audio Visual troubleshooting, maintenance, and signal flow. Essential criteria include self-motivation, creativity in problem-solving, technical skills in Cisco, Crestron, Extron, Biamp, Shure, Clearone, QSC, and other AV/VC hardware, ability to read and understand plans, strong interpersonal skills, willingness to learn and adapt, teamwork, critical thinking, flexibility, and physical capability for tasks such as lifting heavy objects and maintenance work. Join EOS IT Solutions and be part of a dynamic team that values innovation, excellence, and customer satisfaction.,

Posted 1 month ago

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

The ideal candidate for this position should possess a Bachelor's degree in Engineering, Technology, or Science. As a Video Conferencing Engineer, you will be responsible for working 8 hours a day in the JPIT building. Your role will be that of a Consultant with a vendor rate of INR 14,000 per day. To excel in this role, you must have a strong skillset, including knowledge of CUCM, WebEx, and Cisco VC experience. Additionally, AV experience, specifically with Crestron and Shure, would be advantageous. The ideal candidate should have 5-7 years of relevant experience in the field. Your responsibilities will include collaborating with vendors to develop Bill of Materials (BOM) and Bill of Quantities (BQ), reviewing layout designs, suggesting improvements, provisioning and testing rooms, as well as signing off on completed work. Familiarity with Webex VC tools such as Room Kit, Room Bar, SX, DX, MX, Webex calling, and Webex Meetings is essential. In terms of operations, you will be expected to troubleshoot incidents, implement changes, and host/manage major events. This position requires you to work in Bangalore and Hyderabad. If you meet the qualifications and have the necessary experience, we encourage you to apply for this exciting opportunity as a Video Conferencing Engineer.,

Posted 1 month ago

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

The ideal candidate for this position should have a Bachelor's degree in Engineering, Technology, or Science. You will be working as a Video Conferencing Engineer with a standard 8-hour workday. Your responsibilities will include collaborating with vendors to develop Bill of Materials (BOM) and Bill of Quantities (BQ), reviewing layout and design, and proposing enhancements. You will also be involved in provisioning, testing the room, and providing sign-offs. To excel in this role, you should have expertise in CUCM, WebEx, and Cisco VC technologies. Additional experience in AV technologies such as crestron and shure will be advantageous. A minimum of 5-7 years of relevant experience is required. Your tasks will involve working on Webex VC equipment like Room Kit, Room bar, SX, DX, MX, as well as Webex calling and Webex Meetings. As part of your operational duties, you will be expected to troubleshoot incidents, implement changes, and oversee major events. This position is based in Bangalore and Hyderabad.,

Posted 1 month ago

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