Key Responsibilities:Possession Coordination: Coordinate with internal teams (engineering, legal, CRM, accounts) to ensure flats/units are ready for handover. Schedule possession dates with customers and ensure timely communication. Pre-Possession Checks: Conduct thorough inspections of the unit for quality, cleanliness, and completeness. Prepare snag lists and coordinate with the site team for rectifications before possession. Customer Interaction: Assist customers during their possession visit. Explain utility connections, handover kit, society formation, and future maintenance processes. Documentation: Prepare and manage all possession-related documents such as handover forms, NOCs, indemnity bonds, etc. Maintain proper records of handed-over units and pending possessions. Compliance: Ensure possession is given only after required legal and financial clearances (OC, registration, payments). Coordinate for final demand letters, possession letters, and payment follow-ups. Soft Possession Handling (if applicable): Manage guidelines and procedures for soft possession for interiors. Ensure no unauthorized civil work is done before the OC is obtained. Customer Feedback & Service: Collect feedback from customers post-possession. Coordinate with the post-possession service team for any complaint resolution. Reporting: Provide regular MIS reports on possession status, pending handovers, and customer issues. Key Skills Required:Strong communication and interpersonal skills Customer handling and relationship management Basic knowledge of civil construction and quality standards Proficiency in MS Office and possession management software Attention to detail and documentation Qualifications:Graduate in any discipline (preferably in real estate, management, or civil engineering) 3–5 years of experience in possession handling/customer service in the real estate sector

Key Responsibilities:Greet and welcome clients, visitors, and guests in a professional and friendly manner. Answer, screen, and forward incoming phone calls promptly and accurately. Maintain the reception area, meeting rooms, and common areas neat and presentable at all times. Manage visitor logbook and issue visitor passes when required. Schedule and coordinate appointments, meetings, and conference room bookings. Receive, sort, and distribute daily mail, courier packages, and deliveries. Assist in basic administrative tasks such as photocopying, scanning, filing, and data entry.

Maintain and update accounting records and documents (vouchers, invoices, ledgers, etc.) Handle data entry in accounting software (e.g., Tally/ERP) Assist in preparing bills, invoices, and bank deposits Reconcile bank statements and maintain petty cash records Track expenses and process vendor payments Assist with GST, TDS, and other statutory compliance Help in monthly closing and reporting Coordinate with vendors and internal teams for account-related queries

Key Responsibilities: Maintain and update day-to-day accounting records in Tally or ERP software. Prepare and process invoices, receipts, payments, and journal entries. Assist in reconciliation of bank statements, vendor payments, and ledgers. Handle petty cash transactions and maintain proper records. Assist in GST filing, TDS, and other statutory compliances. Support in monthly, quarterly, and annual financial reporting. Track and record expenses related to site operations, purchases, and client payments. Maintain proper documentation of agreements, purchase orders, and bills. Coordinate with internal departments (sales, purchase, site team) for timely data entry and clarifications. Assist senior accounts staff and auditors during audits. Qualifications & Skills: Bachelor's degree in Commerce (B.Com) or equivalent. 1–2 years of accounting experience (real estate background preferred). Proficiency in Tally ERP, Excel, and basic accounting tools. Knowledge of GST, TDS, and basic taxation rules. Strong attention to detail and numerical accuracy. Good communication and coordination skills. Ability to work under supervision and handle multiple tasks.