Company Description SHROTRA ENTERPRISES PRIVATE LIMITED is a company based out of 504, RAHEJA CENTRE, 214, NARIMAN POINT, MUMBAI, Maharashtra, India. Role Description This is a full-time Production Manager role located in Ahmedabad. The Production Manager will be responsible for overseeing the day-to-day operations of the production process, ensuring quality control, managing production schedules, and coordinating with suppliers and internal teams. Qualifications Experience in production management and quality control Knowledge of production processes and scheduling Strong leadership and communication skills Ability to work well under pressure and meet deadlines Resourcefulness and problem-solving skills Attention to detail and organizational skills Experience with supply chain management is a plus Bachelor's degree in Engineering or related field
Company Description SHROTRA ENTERPRISES PRIVATE LIMITED is a company located in Mumbai, Maharashtra, India, specifically at 504, Raheja Centre, 214, Nariman Point. The company is engaged in diverse business activities, providing a range of services to its clients. SHROTRA ENTERPRISES PRIVATE LIMITED has established itself as a reputable organization within its industry. Role Description This is a full-time, on-site role for a Customer Service Executive located in Mumbai. The Customer Service Executive will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and managing customer service operations. Daily tasks include responding to customer calls and emails, addressing complaints, providing information about products and services, and maintaining customer records. The role requires interacting with various departments to resolve customer issues and improve service quality.The Customer Service Executive will be responsible for providing exceptional customer service support to international and domestic clients. This role will focus on order processing, logistics coordination, and effective communication to ensure the seamless export of goods. The successful candidate will work closely with multiple departments, including sales, logistics, and finance, to ensure that export processes are carried out smoothly and in compliance with all regulatory requirements. Qualifications Proficiency in Customer Service and Customer Support skills Strong Customer Satisfaction and Customer Service Management abilities Excellent Interpersonal Skills Strong verbal and written communication skills Ability to handle multiple tasks and work under pressure Experience in a customer-facing role is advantageous High School diploma or equivalent; a Bachelor's degree is a plus