IT Application Support Analyst Galleon Consultants

4.0 - 5.0 years

17 - 18 Lacs

mumbai city, maharashtra, india

On-site

The role is focused on managing and resolving complex technical issues for catastrophe modelling software and analytics tools. Key responsibilities include SQL Server and Windows Server administration, software installation, maintenance, and global infrastructure support across the US, UK, and India. It requires proactive collaboration with business units, IT teams, and vendors to optimize system efficiency and reliability. A strong focus is placed on incident resolution, root cause analysis (RCA), change management, and strict adherence to ITIL processes to ensure seamless service delivery and user satisfaction. Key Responsibilities Resolve complex technical issues for catastrophe modeling ...

Posted 21 hours ago

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