1646 Shrinkage Jobs - Page 41

Preferred candidate profile Team management experience preferred; familiarity with client-facing operations in media/BPO domain People management and delivery ownership • Client and stakeholder communication • SLA/KPI tracking and escalation handling • MS Excel & PowerPoint proficiency • Risk & compliance awareness • Familiarity with client/traffic processes Coaching and performance monitoring • Internal compliance practices • Process-specific SOPs • Dashboard publishing and quality tools • Escalation matrix and audit formats • Lead a team of 1520 analysts, drive SLA/KPI adherence, and support delivery excellence • Serve as client-facing SPOC and manage updates, requests, and escalations • M...

Job Description Company Overview Reliance Retail is India's largest, fastest growing, and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital, and new commerce platforms. Founded in 2006, Reliance Retail provides superior quality products, unmatched shopping experiences, and serves over 193 million loyal customers across 15,000+ stores in 7,000+ cities. With a strong supply chain, technology infrastructure, and a workforce of over 10,001 employees, Reliance Retail continues to innovate in the retail sector. Job Overview We are looking for experienced candidates with a background in Footwear Sales for the position of Department Manager at R...

Job description Team Executive - Claims Adjudication Location : Chennai, Navalur Roles & Responsibilities: In-depth Knowledge and Experience in the US Health Care Payer System. 4 - 9 years of experience in Claims Adjudication . With over 1 year of experience as a Team leader Proven track record in managing processes, streamlining workflows and excellent people management skills. Need to be a people centric manager who could articulate the employee challenges to the management as well as motivate the team towards desired project goals. Circulate quality dashboards at agreed periodic intervals to all relevant stake holders Adhering to various regulatory and compliance practices. Maintaining an...

Key Responsibilities: Should manage a large team and coordinate with other functions Floor walk regularly to supervise, coordinate and monitor day-to-day operations & metrics Should lead a team of associates and motivate them to achieve the team SLA. Should consistently achieve all SLAs set by the client Manages inventories and Reports. Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks. Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance Communicates deadlines and goals to team members Develops strategies to promote team member adheren...

Urgently hiring TEAM LEADER- FINANCE & ACCOUNTS Profile for the MNC Organization. Salary : 6Lac to 8.5Lac Shift : Night 5 Days working Work from office Cab & Meals also available NOTE : Must have at least 2 yrs of exp. as a "TEAM LEADER ON PAPER". Required Candidate profile Required 5yr to 8Yrs of exp. in F&A profile exp of handling 10-15 FTEs Advanced excel like V/H look up, Pivot Table knowledge of Attrition & Shrinkage. Exp. from AP/AR/Reconciliation/R2R 9335-906-101

Hi Job-Seekers!!! Greeting from ShiningstarsITPL!! HIRING FOR OPERATIONS TEAM LEAD POSITION Location- Lucknow & Gurugram Position - Team Lead Requirement - Graduate with minimum 3 years Experience in BPO & 1 year as Operations Team Lead can Apply. ROLE & RESPONSIBILITIES Managing and overseeing the work of employees Monitoring employee performance and providing feedback Assisting in administrative tasks like scheduling meetings Assisting the manager in organising, planning and implementing strategy Handling inventory management and ordering supplies Training and coaching new employees Maintaining records and files Assist in budgeting and resource allocation For Lucknow- Salary - upto 5LPA (D...

We're Hiring: Team Laeder Process: Retail (mandatory exp to have) Location: Gurugram Package up to 10 LPA Looking for immediate joiners only Requirements: Graduate or higher qualification 5-10 years of experience in customer support within an international voice/chat process 2+ years of experience as an Lead/leader Proven ability to manage and lead large teams. Knowledge of quality assurance, process improvement, and operational efficiency strategies. Strong understanding of KPIs, SLAs, and operational metrics. Strong analytical and problem-solving skills. Excellent communication and presentation skills. How to Apply Call on Priyanka at 93667 72439 Arwa at 84337 26095

Skill required: User-Generated Content Moderation - Content Moderation Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years Language - Ability: English(Domestic) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Ac...

Designation: Team Leader, Operations Role and Key Responsibilities : Responsible for the day-to-day supervision of a group of Game Changers including work and attendance monitoring in accordance with organization policy and applicable legal requirements Regularly impart effective coaching to team members, enabling consistent high-performance delivery monthly Identify performance related issues, develop an action plan for improvement and implement corrective action Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations Communicate expectations to employees and provide timely updates Conduct Team Meetings to ensure expedient comm...

Job Opportunity: Senior Manager - Operations at IGT Solutions Location: Gurgaon IGT Solutions is seeking a highly skilled and experienced Senior Manager of Operations to oversee and lead multiple client business operations in our Global Digital BPM Contact Center Services environment. As a key member of our leadership team, you will report directly to the GM/VP Global Operations and manage a large team of 500-1000 FTEs across multiple business accounts. Key Responsibilities: Take ownership and responsibility for the P&L and overall Operations Management of 500+ FTE International Voice Customer Service Operations. Lead and drive both strategic and tactical operational direction for the operat...

Job description In-depth Knowledge and Experience in the US Health Care Payer System. 4-9 years of experience in Dental Claims . With over 1 year of experience as a supervisor. Proven track record in managing processes, streamlining workflows and excellent people management skills. Need to be a people centric manager who could articulate the employee challenges to the management as well as motivate the team towards desired project goals. Circulate quality dashboards at agreed periodic intervals to all relevant stake holders Adhering to various regulatory and compliance practices. Maintaining and Ownership of reports both internal as well as for the clients. Presenting the data and provide de...

Assistant Manager Operations : Education Any graduate.(Preferred Life Science). Should have experience into auditing, claims, billing, reimbursement, data analysis is desired. Must have at least 3 years customer support experience in handling voice projects for US based client Must be Assistant Manager on paper for 2-3 years International BPO experience mandatory. Candidates with US healthcare experience will be preferred. Strong verbal and interpersonal communication abilities Good team player with strong interpersonal skills & high integrity. Flexible to work in rotational shifts including night shift Interested & suitable candidates can share their resume - Jitendra.pandey@cotiviti.com

Must have Min 1+yrs exp as a Team Leader from International Voice ECommerce Process BPO. Team Leader from ECommerce International Voice process. Must know KPI's CSAT/NPS/AHT US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Job Summary: The Department Manager in a fashion retail store is responsible for leading and managing a specific department (e.g., Men's, Women's, Kids, Accessories) to achieve sales targets, ensure excellent customer service, and maintain optimal visual merchandising standards. This role involves supervising the team, managing inventory, and ensuring smooth daily operations to drive business growth. Key Responsibilities: Sales & Customer Service: Drive sales through effective team management and customer engagement. Monitor KPIs and department performance, taking action to improve sales and conversion. Ensure high levels of customer satisfaction by providing excellent service. Resolve custo...

Role- Operations Manager Looking for 8+ years of experience in International BPO(Customer service) Must have 2+ years of Managerial Experience Location- Bangalore and Pune WFO| Rotational shifts CTC - 16 LPA Contact - 9214334811 Aman

Role & responsibilities Manage a team responsible for collections, focusing on shrinkage and attrition reduction. Oversee the entire collection process from dialing to recovery, ensuring timely payments. Handle escalations effectively to minimize bucket risks and maintain high levels of customer satisfaction. Analyze data using Excel to identify trends and areas for improvement in collections management. Develop strategies to reduce delinquencies and improve overall performance metrics

Manage a team of collection agents to achieve daily targets through outbound calls, dialers, and bucket handling. Oversee the entire collections process from initial contact to final recovery, ensuring timely resolution of customer queries and issues. Develop strategies to reduce shrinkage rates by identifying areas for improvement in the collections process. Collaborate with other teams to resolve complex cases that require escalation or special attention. Analyze performance metrics such as AHT, Shrinkage, Attrition, CSat etc. to optimize team efficiency.

Dear Candidate, Greetings from SPOCTO-X!!!!!!!!!!!! We are hiring for Team Leader/ Assistant Manager (From Collection/Recovery Background ) Need Immediate Joiner Job Title- Team Leader Job Location: EPIP 2nd Phase, whitefield, 180 EPIP Zone, Bengaluru Requirements: Graduate in any stream. Minimum 1-4-year Experience. Advance excel, Excel based Macros, MS Excel VLookup, H Lookup, Pivot table, Data Analysis and Graphical representation of data. Ability to interact with multiple stakeholders both internal & External. Interested candidate can share their resume on the below mentioned number- Latika Deshmukh - 9822852916 Thanks and Regards, HR Team

Looking for immediate joiners, Service Desk Team Leader/Assistant Manager, Pune (Fix day shift) International Voice Process CTC UPTO 7.5 LPA LPA Require min 1 Year relevant experience as service Desk Team Leader Experience Strong in Operations Matrices like Attrition, Shrinkage, CSAT Fix day shift Any graduate Interested, Call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

Role Overview The Assistant Store Manager at SAADAA will be responsible for overseeing the day-to-day operations of our offline retail store, ensuring an exceptional customer experience, driving sales, and leading a motivated team. The ideal candidate is a proactive leader with strong interpersonal skills, a passion for retail, and the ability to maintain smooth store operations while achieving business objectives. WHAT WILL YOU BE RESPONSIBLE FOR Store Operations Management: Ensure the store operates smoothly, adhering to operational standards, policies, and procedures. Team Leadership: Manage, train, and motivate the store team to deliver exceptional customer service and meet sales targets...

Hiring for the team leader in Radica minds for Travel process R esponsible for guiding, motivating, and managing a team to achieve specific goals . Ensure effective communication, delegate tasks, and provide support to team members, fostering a positive and productive work environment. Also monitor performance, identify areas for improvement, and contribute to the team's overall success. Key Responsibilities: Setting Goals and Expectations: Defining clear objectives and performance standards for the team and individual members. Task Delegation: Assigning tasks and responsibilities based on individual skills and team needs. Performance Management: Tracking progress, providing regular feedback...

Skill required: User-Generated Content Moderation - Content Moderation Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English(Domestic) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you d...

Swadesh is India’s definitive craft luxury house—where timeless craft traditions transform into collectible design. Eligibility Criteria • Graduate / Experience in Retail, Luxury, Furniture, Design, Jewellery or Hospitaliy / Business Management. • 6–10 years of experience in luxury, lifestyle, or heritage-based retail. • Minimum 3 years managing a category/team within a high-service environment. Strong passion for Indian crafts, sustainability, and immersive customer experiences Job Description • To achieve the revenue and gross margin targets for the categories managed • To optimize the store display stock and back-store inventory to increase the stock turns for the category • To ensure eff...

SUMMARY Greetings, Excellent Opportunity for Candidates!! Leading Apparel Brand is hiring for Retail Associate Apply Now Bangalore Minimum- 12th Pass The age will be between 18 and 28 years. Job Responsibilities: - Customer Service Follow grooming standards Welcome and greet every customer Follow Standard Phrases while interacting with customers Introduce yourself and offer a shopping bag to every customer Guide the customer to find the right product within the store Assist Customer if he needs any help Communicate to customers on product range/style, new product innovations, and store promotions/offers. Collate and share customer/merchandise feedback with DMs Target Achievement Achieve set ...

SUMMARY Greetings, Excellent Opportunity for Candidates!! Leading Apparel Brand is hiring for Retail Associate Apply Now Mumbai Minimum- 12th Pass The age will be between 18 and 28 years. Job Responsibilities: - Customer Service Follow grooming standards Welcome and greet every customer Follow Standard Phrases while interacting with customers Introduce yourself and offer a shopping bag to every customer Guide the customer to find the right product within the store Assist Customer if he needs any help Communicate to customers on product range/style, new product innovations, and store promotions/offers. Collate and share customer/merchandise feedback with DMs Target Achievement Achieve set Sal...