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4.0 - 8.0 years

5 - 9 Lacs

Hyderabad

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Experience: Minimum 1 years on paper experience required as Team Lead, International BPO experience required, Sales experience will be add on

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5.0 - 8.0 years

2 - 3 Lacs

Chandigarh, Panchkula

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Responsibilities Prepare detailed reports on buying trends, customer needs, and profit margins, and present these reports to company leadership Conduct annual personnel performance appraisals, providing clear and actionable feedback and delivering constructive criticism to help staff improve Monitor inventory levels and order new items as needed Source, hire, train, and oversee new staff, leading by example and ensuring efficiency in the training process Arrange promotional material and in-store displays Deliver exceptional customer service, ensuring high levels of customer satisfaction Undertake financial-planning tasks, including managing the store budget Skills and qualifications Strong communication and interpersonal skills Outstanding customer service skills Preferred qualifications Experience working in a retail environment, preferably in a Food/Hotel/QSR. In-depth knowledge of financial planning and office management Exp- 07-08 Years

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5.0 - 10.0 years

4 - 9 Lacs

Hyderabad, Delhi / NCR

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Role & responsibilities Ensuring sales and margins as per agreed budgets. Training, motivating and managing performance of team members. Responsible for Visual Merchandising and mystery shopping scores at the store Establishing relations and networking with customers through high standards of customer service with a personalized approach Keeping updated on new products, brand developments and industry news. Ensuring that operations stay in accordance with SOPs & ICP. Be the administrative in-charge of the store. Preference - Candidates who have experience with Luxury Brands.

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5.0 - 10.0 years

4 - 5 Lacs

Navi Mumbai

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Job Summary: We are seeking an experienced and dynamic Team Leader with strong background in managing international and domestic customer support operations. The ideal candidate will lead a team of 15-20 members, driving performance and productivity while maintaining high standards of customer satisfaction. Key Responsibilities: Lead and manage a team of 15-20 team members in an international voice or non-voice process. Drive performance metrics including productivity, quality, shrinkage, attrition , and AHT targets based on tenure buckets. Handle escalations and provide strong floor support during operations. Conduct weekly monitoring , feedback , and coaching sessions to enhance team performance. Guide and mentor new team members through coaching and on-the-job training. Review current processes, identify areas of improvement, and implement recommendations to boost overall performance and CSAT (Customer Satisfaction). Perform TNI (Training Needs Identification) and bridge process gaps effectively. Required Skills: Should have minimum 5+ years of experience in BPO. Should have been designated as a Team Lead for at least 2 years on papers. Should be able to calculate Attrition, Shrinkage, AHT. Should be aware of NPS, Repeat & Churn. Should be aware of Occupancy and Utilization formulas. Candidate should be good in communication. For Team Lead- Inbound experience is mandatory Graduation is must. Additional Requirements: Flexible to work in a 24x7 shift environment . Willingness to work from office ( WFO ). Ready to take the lead? Join our team and drive customer service excellence with your leadership and language skills! Please share your resume on - 9082299130

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7.0 - 12.0 years

8 - 14 Lacs

Gurugram

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Hiring for sales Manger Roles and Responsibilities: Operations & Sales Management -Oversee and manage B2C Tele-Sales operations to ensure seamless execution and achievement of targets. Team Leadership & Performance Management - Minimum team of 80-100, Directly manage team leaders and agents, ensuring effective resource allocation and goal setting. Client & Stakeholder Management- Build strong partnerships with clients by ensuring operational alignment with their expectations. Process Improvement & Compliance- Identify and drive continuous improvement initiatives to optimize sales and service quality. ISMS Responsibilities: Follow the instructions of Function Heads, operate systems on behalf of Function Heads, and serve users authorized by Function Heads; Provide technical consulting assistance to Function Heads so that information systems can be built and run to best meet business objective; Ensure the safeguarding of information in their possession; Accepts responsibilities for the operation and protection of information assets; and Perform the work as delegated by the by the Function Head Desires Skills and Experience: Experience in Telesales or insurance sales (Health/Life/Travel) is highly desirable. Must have experience into b2c telesales for outbound sales process. Prior experience in managing large sales teams in a contact center environment. Familiarity with CRM tools and sales analytics platforms. Strong leadership and team management skills. Proven track record in B2C sales, tele-sales, and contact center operations. Ability to analyze data, solve problems, and drive performance improvements. Excellent communication (verbal & written) and interpersonal skills. High level of integrity, action orientation, and perseverance. Strong financial acumen and ability to manage & metrics. Ability to handle sales pressure, motivate teams, and drive results. What do we offer? Opportunity to earn good incentives Endless growth opportunity GMC Group Medical Coverage Group Personal Accident Insurance Gratuity Wellness Programs• Give back to society through CSR Continuous talent enhancement program Childcare facility Tax Saving flexi benefits. Interested Candidate can share their updated CV at sumankumari@policybazaar.com or WhatsApp - 9934827654

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5.0 - 10.0 years

5 - 7 Lacs

Bengaluru

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: Urgent Hiring: Team Leader International Voice Process (US Shift) | Bangalore Location: Bangalore Working Hours: 9 hours/day | 5 days/week Shift: Night Shifts Join Date: Immediate joiners preferred Job Title: Team Leader – International Voice Process Key Responsibilities: Team Management Lead, mentor, and motivate a team of customer service representatives. Conduct regular team meetings, 1:1s, and performance reviews. Address team concerns and foster continuous improvement. Performance Monitoring Track team metrics: AHT, CSAT, Quality Scores, etc. Set and drive KPIs to meet/exceed targets. Implement action plans to boost team performance. Quality Assurance Ensure adherence to call quality standards and protocols. Conduct call audits and provide constructive feedback. Support continuous improvement through coaching and training. Operational Management Oversee daily operations and resource allocation. Handle escalations and coordinate cross-functionally for resolution. Reporting Prepare and present performance reports to management. Analyze trends and suggest operational enhancements. Training & Development Identify training needs and conduct sessions accordingly. Encourage a culture of learning and professional growth. Compliance Ensure full compliance with company policies and regulatory requirements. Stay updated on industry best practices. Requirements: Education: Bachelor’s Degree (Mandatory) Experience: Minimum 5 years in an international voice process (US preferred) At least 1 year as a Team Leader or Team Coach in an inbound voice process Skills: Excellent communication skills – verbal and written (English) Strong leadership, coaching, and team handling capabilities In-depth knowledge of quality monitoring, contact center KPIs (AHT, CSAT, NPS, FCR) Proficient with CRM systems, QA tools, and reporting dashboards High attention to detail, problem-solving ability, and analytical mindset Capable of thriving under pressure and in rotational night shifts How to Apply: Interested candidates, please send your updated CV to: Rani: Rani.ramchandani@sagilityhealth.com Regards, Rani

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4.0 - 9.0 years

4 - 8 Lacs

Mumbai, Hyderabad

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Must have Min 1+yrs exp as a Team Leader from International Voice Process BPO. Team Leader from International Voice process - ECommerce Pref. Must know KPI's CSAT/NPS/AHT US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

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5.0 - 10.0 years

3 - 6 Lacs

Lucknow

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1- Store Sales Operations 2- Profitability Management 3- Store Handling, Store Management 4- People Management, Inventory Management, Shrinkage Control, VM, 5- Marketing - BTL activities 6- Strong in Analytics', Business Knowledge Required Candidate profile Candidate from large format fashion/fmcg Retail. Good in Communication & Presentable Must be Graduate. Age under 40 Willing to relocate Anywhere in Uttar Pradesh Perks and benefits Fooding+ Canteen Facilities

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4.0 - 8.0 years

4 - 4 Lacs

Mumbai, Pune, Bengaluru

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Role & responsibilities Responsible for daily sales, business operations and customer service Responsible for P & L of the store on a monthly, quarterly and yearly basis Responsible for recruiting, training, supervising and appraising staff Should be able to plan and managing costs as per the budgets Maintaining sales reports on daily, weekly and monthly basis Handling customer queries and complaints Overseeing pricing, inventory and stock control Should be able to maximize profit and control costs Ensuring compliance are adhered at all levels Coordinating with the Head Office Preferred candidate profile Preferred candidates with previous experience in store operations Should have good understanding on sales numbers and customer service techniques Should be proficient in Ms office Should have good communication skills Should have good people management skills Should have worked in retail industry

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1.0 - 3.0 years

2 - 3 Lacs

Gurugram

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*************Radical Minds hiring for Team Leader - Travel************** They are responsible for coaching, mentoring, and motivating their team, as well as implementing and evaluating new processes and procedures. Team Leadership & Management: Inspiring and motivating: Creating a positive and collaborative work environment, fostering teamwork, and boosting team morale. Coaching and mentoring: Providing guidance, support, and training to team members to improve their performance and achieve their goals. Performance management: Monitoring team and individual performance against targets, identifying areas for improvement, and implementing action plans. Training and development: Conducting training sessions, providing feedback, and ensuring team members stay up-to-date on industry knowledge and best practices. Conflict resolution: Addressing and resolving any conflicts or issues that arise within the team. Sales & Customer Service: Customer relationship management: Ensuring exceptional customer service, handling inquiries, and resolving issues to maintain high levels of client satisfaction. Product knowledge: Staying updated on travel trends, destinations, and industry developments to provide expert advice to customers. Sales pipeline management: Managing leads and the sales pipeline to ensure a steady flow of business. Operational Tasks: Process implementation: Implementing new processes and procedures to improve efficiency and effectiveness. Reporting and analysis: Generating reports on team performance, analyzing data, and identifying areas for improvement. Compliance: Ensuring team members adhere to company policies and procedures, including those related to customer data security. Resource management: Effectively managing team resources to ensure smooth day-to-day operations. In essence, a Travel Team Leader acts as a bridge between management and the team, ensuring smooth operations, high performance, and excellent customer service. Address :- 108, Udyog Vihar Phase 1, Udyog Vihar, Sector 20, Gurugram, Haryana 122016 You can share your resume on :- 7678230426

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3.0 - 4.0 years

3 - 6 Lacs

Rajkot

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We are looking for a skilled Branch Manager to lead our retail team in the BFSI industry. The ideal candidate will have 3-4 years of experience and be based in Equitas Small Finance Bank. Roles and Responsibility Manage and oversee daily branch operations to ensure efficient service delivery. Develop and implement strategies to boost customer satisfaction and loyalty. Lead, motivate, and train a team of sales professionals to achieve business goals. Build and maintain strong relationships with customers, colleagues, and stakeholders. Monitor and control expenses to ensure cost-effectiveness and profitability. Foster a culture of excellence and continuous improvement within the team. Job Requirements Proven experience in retail management or a related field. Strong leadership, communication, and interpersonal skills. Ability to work in a fast-paced environment and adapt to changing situations. Excellent problem-solving and analytical skills with attention to detail. Strong understanding of BFSI industry trends and regulations. Ability to build and manage high-performing teams.

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1.0 - 4.0 years

3 - 6 Lacs

Chennai, Mylapore

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We are looking for a highly motivated and experienced Branch Manager to lead our retail team in Equitas Small Finance Bank. The ideal candidate will have 1-2 years of experience in the BFSI industry, with a strong background in managing teams and driving business growth. Roles and Responsibility Manage and supervise a team of sales professionals to achieve business objectives. Develop and implement strategies to increase customer acquisition and retention. Build and maintain relationships with key stakeholders, including customers, partners, and internal teams. Analyze market trends and competitor activity to identify opportunities for growth. Monitor and control expenses to ensure profitability and efficiency. Collaborate with cross-functional teams to drive business development and expansion. Job Requirements Proven experience in branch management or a related field, with a minimum of 1 year of experience. Strong leadership and team management skills, with the ability to motivate and inspire teams. Excellent communication and interpersonal skills, enabling building strong relationships with customers and stakeholders. Ability to analyze data and make informed decisions to drive business growth. Strong problem-solving and decision-making skills, with the capacity to work under pressure. Experience in the BFSI industry, preferably in a similar role, is an advantage.

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1.0 - 6.0 years

1 - 3 Lacs

Hyderabad

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PFB the JD For Team Leader Key responsibilities and skills: Demonstrated ability to effectively manage a team. Must Know AHT, Attrition, Shrinkage, YTD/MTD ETC. Expert knowledge of Operations processes and supporting tools. Monitoring customer interactions and providing timely feedback. Conducting quality audits on weekly basis. Studying the team data to analyze and drawing trends. Drawing up action plans for the advisors requiring coaching or development Tracking attrition and performance regularly. Providing updates to OPS Manager regularly with respect to the performance of the team and any issues faced by them. Initiating CAP/DAP as required. Monitoring team performance. Enable development opportunities for team through participation in various initiatives. Prepare development plans for team members and track their implementation. Answering queries raised by the team. Interaction with client on need basis for delivery. Preparing reports, incentive sheet, etc. Identifying process gaps and collaborates with the Client to formulate solutions. Strong written and verbal communication skills; appropriately communicates with all levels of customers from assistants to Sr. Executives. Strong customer service skill. Preferred candidate profile 1) Minimum 1 year experience as TL in BPO is mandatory. 2) Excellent communication is required. 3) Graduation is must. 4) Immediate joiner would be preferred. Work Location - Sector 18, Udyog Vihar Phase 4, Gurgaon (Haryana) 6 days working Contact Dheeraj HR : 7859975043

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5.0 - 10.0 years

8 - 11 Lacs

Hyderabad

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JOB DESCRIPTION- Cluster Manager Date: Version: 1.0Position Title: Cluster ManagerGrade: Reports to: City headFunction/BU: BB Now Sub Function: Warehouse and Front-End DeliveryCorporate/Region: RegionLocation: BB Now StoreContacts of this position: Internal: City Head, Store in charge, Shift Controller, Associates, Technology, IT infra, Projects, HR. External: Customers, Authorities, Landlord, Vendors for Service Maintenance Organogram: City head | Cluster Manager | Store in charge Job Description: Purpose: Cluster Manager needs to ensure the Highest standard Customer Service as well as financial performance of the assigned area (typically 5-8 stores). Overseeing and leading the workforce by guiding them towards management goal, attending internal and external queries and resolving on timely basis. Responsible for P&L for the area Top line Bottom line ABV Margin for the store level P&L Driving the Store Metrics in his cluster/Area OTD Complaints Write off On time picking etc. Responsible for ensuring recruitment and managing attrition with the help of DM-HR Manpower Planning Initiatives to improve efficiency Monitor and analyses the reports to achieve metrics Rewards and Recognition Coordination with Training team for new hiring as well as existing team Vendor management Delivery Partners and Security, House keeping Process Adherence Competition Tracking Work Environment and Safety Management DesignationNature of MetricsMetricsTargetWeightageMeasuresCluster ManagerCustomerCustomer Complaint of the Cluster0.65%20As per target setInternalIBNDzero15complaintsInternalStores P&L of the clusterAs per CP25As per CP V/s ActualsInternalStore Write-off + Stock Update 0.30%10Based on System BookingInternalOTD100%10On-time delivery as per cut-offInternalProcess Audit score of the cluster>90%20Central Process Audit Score Required Competencies: (Knowledge, Skills, Personal Attributes) Background Experience at supervisory role Work Experience 6-8 years with 1-2 years Experience at supervisory role Skills He/ She should possess the following competencies: Speaking, writing, and listening skills. Critical thinking, problem solving, and reasoning abilities. Supervising skills. Process know-how. P&L

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2.0 - 7.0 years

3 - 4 Lacs

Gurugram

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PFB the JD For Team Leader Key responsibilities and skills: Demonstrated ability to effectively manage a team. Must Know AHT, Attrition, Shrinkage, YTD/MTD ETC. Expert knowledge of Operations processes and supporting tools. Monitoring customer interactions and providing timely feedback. Conducting quality audits on weekly basis. Studying the team data to analyze and drawing trends. Drawing up action plans for the advisors requiring coaching or development Tracking attrition and performance regularly. Providing updates to OPS Manager regularly with respect to the performance of the team and any issues faced by them. Initiating CAP/DAP as required. Monitoring team performance. Enable development opportunities for team through participation in various initiatives. Prepare development plans for team members and track their implementation. Answering queries raised by the team. Interaction with client on need basis for delivery. Preparing reports, incentive sheet, etc. Identifying process gaps and collaborates with the Client to formulate solutions. Strong written and verbal communication skills; appropriately communicates with all levels of customers from assistants to Sr. Executives. Strong customer service skill. Preferred candidate profile 1) Minimum 1 year experience as TL in BPO is mandatory. 2) Excellent communication is required. 3) Graduation is must. 4) Immediate joiner would be preferred. Work Location - Sector 18, Udyog Vihar Phase 4, Gurgaon (Haryana) 6 days working Contact Dheeraj HR : 7859975043

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1.0 - 2.0 years

4 - 4 Lacs

Bengaluru

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Hi Dear , Job Seeker's We are hiring for Team Leader Position : Team Head /Lead Salary : 35,000 CTC /4.3 LPA Qualification : Graduation /PUC/Diploma Experience: Sales /BFSI / BPO Process: Banking Process Company : Alldigi Tech Location: Bangalore Experience Note : Should have Min 1 years of experience in handling a sales Team Location Note: BTM(SS Plaza) About the Role: We are hiring Team Leaders for a dynamic BPO Sales Process. The ideal candidate should have at least 1 year of experience in handling outbound/inbound sales teams within a BPO environment. This role requires strong leadership skills, sales expertise, and the ability to drive a team towards achieving business targets. Key Responsibilities: Team Management & Leadership: Supervise, mentor, and lead a team of BPO Sales Executives to achieve sales targets. Conduct daily team meetings, performance reviews, and sales coaching to enhance productivity. Provide regular feedback and training to ensure continuous improvement. Manage team attrition and shrinkage, implementing strategies to retain talent. Work towards increasing the team size and improving overall team efficiency. Sales & Performance Management: Drive sales of products/services, preferably in credit card sales or call center-based sales processes. Ensure sales teams meet or exceed KPI and KRA metrics. Monitor and analyze individual and team performance on a weekly and monthly basis. Operational Excellence & Compliance: Track and accurately update operational performance files for sales agents. Ensure compliance with company policies and quality standards. Effectively communicate information in a timely, accurate, and understandable manner to the sales team. Motivation & Strategy Development: Develop and implement strategies to enhance sales performance and customer engagement. Identify gaps in performance and create action plans for improvement. Collaborate with the management team to execute business growth initiatives. Qualifications & Skills: Education: Any Graduate/PUC/Diploma Experience: Minimum 1 year as a Team Leader in a BPO outbound/inbound sales process Industry Preference: Call Center / Banking Sales / Credit Card Sales / Outbound Telesales Skills: Strong team management & leadership skills Excellent sales and negotiation abilities Good knowledge of operational metrics, KRA, and KPI tracking Complete knowledge of Attrition, Shrinkage, and Team Expansion Ability to motivate and drive sales teams to achieve targets Strong communication and problem-solving skills Why Join Us? Competitive Salary + Performance-Based Incentives Career Growth Opportunities in the BPO & Sales Industry Target-Driven & Fast-Paced Work Environment Rotational Week Off for Work-Life Balance Leadership Role in a Rapidly Growing Organization Work Location In BTM Layout Contact for More Details: Sachin CM Talent Acquisition | Human Resources All Digital Tech 9902891932 What's app me:9535916308

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2.0 - 5.0 years

3 - 5 Lacs

Navi Mumbai, Mumbai (All Areas)

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We are looking for Candidates from Call Center Sales (voice) background (Domestics/International) for our Captive Call center for Vashi This Job opportunity is on the Pay role of ICICI LOMBARD GIC PVT LTD General Description of the Job : Responsible in daily Voice operations of the call center supervising the performance of team 1. Drive sales through daily management of a team of 5-10 employees to include Motivating, recognizing and rewarding, coaching, training and problem solving . 2. Assist Team Manager with development, process improvement, analysis and implementation of efficiency or quality initiatives. 3. Monitor Major KPI of Outbound voice Team & performance 4. Provide consistent, balanced and timely performance feedback on CSR performance. 5. Ensuring a positive work environment, continuous learning and a high quality employment experience for the team. 6. Providing leadership and managing all operational standards. 7. Along with fellow Team Leaders, meeting and exceeding all department goals. 8. Applies timely performance management standards and processes 9. Day to day sales/service request management 10. Team leader from Motor/Health/Travel insurance team handling background preferred. Education Requirements/ Skills Any Graduate / MBA (Full Time/ Distance ) Total experience 3+ years Minimum 1- 2 years of experience as a Sales Team Leader in a domestic bpo Strong interpersonal, problem solving, negotiating, verbal & written communication skills Strong computer knowledge and technical skills (Dialer, Excel, Word) Strong People Management Skill Contact: NAMRATA 8591217920 namrata.shinde@ext.icicilombard.com

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1.0 - 4.0 years

3 - 5 Lacs

Bengaluru

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Hi Job-Seekers!!! Greeting from ShiningstarsITPL!! HIRING FOR OPERATIONS TEAM LEAD POSITION FOR MULTINATIONAL BPO Location- Bangalore (Shivaji Nagar & Kundlu Gate) Position - Team Lead Requirement - Graduate with minimum 1 year as Operations Team Lead & Total 4 years Experience in BPO can Apply. ROLE & RESPONSIBILITIES Managing and overseeing the work of employees Monitoring employee performance and providing feedback Assisting in administrative tasks like scheduling meetings Assisting the manager in organising, planning and implementing strategy Handling inventory management and ordering supplies Training and coaching new employees Maintaining records and files Assist in budgeting and resource allocation Salary - upto 5LPA (Depending upon last drawn) Interview Mode - Walk-in Language - English + Hindi Apply Now! Don't miss this opportunity to kick-start your career with a professional and growth-oriented company. Contact Person: Kaynat Khan (Team Leader) Mobile: +91-8957778258 Drop a text or WhatsApp your resume for quick response and interview scheduling. Thanks & Regards Kaynat Khan Team Leader ShiningstarsITPL

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4.0 - 9.0 years

6 - 8 Lacs

Noida

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Role & responsibilities Managing and monitoringdelinquent account collection for the assigned portfolio and a team of team managers and team leaders • Managing a team of TeamManagers and Team Leaders • Coordinating with Business and collection functionsacross locations • Appointing,managing & developing collection vendors to ensure collections fromdelinquent customers. • Ensuringcall centre activities are supported by robust field management. • Preparing MIS reports to provide feedback toseniors, viz. Collection, work flow • Defining theparameters for evaluating and reviewing the pickup activities and implementingcorrective actions. • Putting vendor management in proper shape to ensuresmoother operations. • Formulatingvarious processes related to customer services in initial phase and theircompliance. • Conducting meetings for setting up objectives anddesigning or streamlining processes to ensure smooth functioning of operations. • Ensuring collection strategy execution as per planand capacity Maintaining Attrition level • Hygiene Check, Hands on with IT and dialer,Attrition and Leave forecast report audit • Forecasting of the workload on the basis ofhistoric data, trend analysis, market growth, deciding monthly & weekly process targets • Should take care of branch Admin Work and Employee Engagement activity

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5.0 - 10.0 years

3 - 6 Lacs

Ballari

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Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement: Bachelors Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.

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5.0 - 10.0 years

3 - 6 Lacs

Hosur

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Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement: Bachelors Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.

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5.0 - 10.0 years

3 - 6 Lacs

Belgaum

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Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement: Bachelors Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.

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10.0 - 15.0 years

4 - 7 Lacs

Thiruvananthapuram

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Roles and Responsibilities Manage store operations, including inventory management, stock control, and visual merchandising. Oversee sales team performance, provide guidance on customer service standards, and resolve customer complaints. Ensure compliance with company policies and procedures related to retail sales and store management. Maintain accurate records of sales data, inventory levels, and other relevant metrics. Implement effective loss prevention measures to minimize shrinkage and reduce costs. Please share your CV to soumya.s@fabindia.net or 8590055505.

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2.0 - 3.0 years

2 - 3 Lacs

Bengaluru

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Oversee the flow of business during their shift, ensuring smooth operations & customer satisfaction Monitor stock levels, order supplies, & ensure adequate inventory to avoid disruptions. Monitor team performance provide guidance. Required Candidate profile Communicate effectively with staff, management, &customers Ensure adherence to safety regulations &company policies Self starter with high motivation level Expected to learn baking

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10.0 - 15.0 years

9 - 13 Lacs

Pune

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Industry needed - Hydraulics / Pnuematics /Agri machinery / Construction equipment / Automotive Role & responsibilities : Responsible for managing systems in the factory related packing material, raw material store, finish product store and logistics management. Receipt: Creation of receipt notes and tracking of issues for parts. Storage : Binning of parts to respective location. Preservation arrangement of parts to avoid damage and decay during storage. Maintaining inventory of all BOM & NonBOM materials. Line Feeding : Issuance of material to assembly based on requirements and updating the system for the stock. Conducting perpetual and periodic inventory to ensure accuracy of physical stock Vs. system stock. Packing: Responsible for packaging for all types of domestic dispatch, export discpatch and spares dispatches. and their storage. Dispatch: Managing the logistics and documentation required for the domestic and export dispatches from the plant. Preparation of finish goods packing list as per customer order and transportation arrangement. Tracking the movement of job works parts and ensuring on time inwarding for production. Monthly reconciliation of direct material. Conducting the monthly and quarterly health check of inventory. Analysis of discrepancy based on high quantity and high value parts. Continuous improvement in stores through kaizen and TPM / Lean practices Desired profile: Minimum 10 to 15 years of experience in engineering industry preferably in Hydraulics / Pnuematics /Agri machinery / Construction equipment / Automotive Knowledge and experience of supply chain management Should be able to work in a team with a positive and learning attitude

Posted 1 week ago

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