The Quality Assurance Manager ensures that all herbal and botanical products meet high-quality, safety, and regulatory standards. You’ll oversee QA systems, lead audits, collaborate with cross-functional teams, and drive continuous improvement in production and lab processes. Key Responsibilities: Develop, implement, and maintain QA policies, SOPs, and QMS aligned with cGMP, HACCP, and relevant regulatory requirements. Lead internal/external audits, inspections, CAPA, change control, and supplier qualification. Supervise the QA/QC team, provide training on GMP and quality protocols, and foster a quality-first culture. Analyse QA metrics, investigate deviations or complaints, and drive risk-based improvements. Required Qualifications: Bachelor’s in biotechnology, chemistry, biology, pharmacy, or related field. 6+ years in QA/QC within herbal, nutraceutical, or food manufacturing. Faced audits for certifications like HACCP, ISO, Halal, or Kosher. Excellent leadership, problem-solving, documentation, and communication skills.
