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3.0 - 8.0 years
0 - 0 Lacs
bangalore
On-site
Dear All, we do have the oepning for the Team leader position at BPO. 1. Handling of escalation calls & able to provide corrective feedback to the agent. Reducing escalations and queries on floor. 2. Understanding & Publishing of Accurate Ops Business & Quality MIS, Reports. 3. MIS on any additional activities done to be published by the end of month. 4. Ability to provide structured feedback from CSE's on any support that they may need to service the customers better. 5. Action Plan to be shared on misses and best practices to be shared on hits monthly 6. Should be able to share inputs in Revenue generation through new leads / cross sell / renewal collections/ Retention. 7. Be able to analy...
Posted 2 weeks ago
6.0 - 11.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Walkin Drive for Team Lead Operations - International Voice Process at Cotiviti Hyderabad!! Walkin Date 21st June 2025, Saturday Walkin Timing 10:00AM TO 02:00 PM Venue : COTIVITI INDIA PVT LTD. Plot No 1, 10th floor, Galaxy, Hyderabad Knowledge City, Hitech City Rd, opp. IKEA , Hyderabad, Telangana 500081 Team Lead Operations: Education Any graduate. Should have experience into auditing, claims, billing, reimbursement, data analysis is desired. Must have minimum 2-3 years of team management experience. International BPO experience mandatory. Candidates with US healthcare experience will be preferred. Good communication skills. Good team player with strong interpersonal skills & high integri...
Posted 4 months ago
6.0 - 11.0 years
6 - 9 Lacs
Hyderabad
Work from Office
Walkin Drive for Team Lead Operations - International Voice Process at Cotiviti Hyderabad!! Walkin Date 21st June 2025, Saturday Walkin Timing 10:00AM TO 02:00 PM Venue : COTIVITI INDIA PVT LTD. Plot No 1, 10th floor, Galaxy, Hyderabad Knowledge City, Hitech City Rd, opp. IKEA Restaurant, Hyderabad, Telangana 500081 Team Lead Operations: Education Any graduate. Should have experience into auditing, claims, billing, reimbursement, data analysis is desired. Must have minimum 2-3 years of team management experience. International BPO experience mandatory. Candidates with US healthcare experience will be preferred. Good communication skills. Good team player with strong interpersonal skills & hi...
Posted 4 months ago
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