Company Description Shree Sai T/A Weavinghands Rugs Pvt Ltd is a leading manufacturer and exporter of home furnishings and floor coverings, active globally since 1984. Known for its range of hand-made carpets, rugs, and home furnishings, the company strives for top-notch quality and innovative designs. Founded by Mr. Nirmal & Mrs. Ila Jain, the company champions women empowerment and adheres to ethical standards, holding certifications such as Rugmark, Care & Fair, and Good Weave to combat child labor in the industry. Role Description This is a full-time, on-site role for a Customer Relationship Specialist, located in Noida. The Customer Relationship Specialist will be responsible for handling customer inquiries and complaints, ensuring customer satisfaction, providing exceptional customer support, and maintaining effective communication with clients. The role involves analyzing customer feedback and working closely with various departments to improve customer service and resolve issues efficiently. Qualifications Customer Service, Customer Support, and Customer Satisfaction skills Excellent Communication skills Strong Analytical skills to assess and improve customer interactions Ability to handle and resolve customer complaints effectively Proficiency in working with CRM software is a plus Bachelor's degree in Business, Marketing, or a related field is preferred Skills Required Strong communication & interpersonal skills. Professional email drafting & documentation. Presentation skills.
Company Description Shree Sai T/A Weavinghands Rugs Pvt Ltd is a prominent manufacturer and global exporter of home furnishings, handmade rugs, and carpets since 1984. Known for their commitment to quality and innovation, the company designs and crafts top-notch products that reflect traditional and ethical artistry. They actively promote women empowerment by creating opportunities and fostering a supportive work culture. The organization is accredited by Rugmark, Care & Fair, and Good Weave, with a strong commitment to combating child labor within the carpet industry. Their passion for cultural art, craftsmanship, and ethical practices continues to pioneer new designs and set industry standards worldwide. Role Description We are seeking a full-time Marketing Communications Intern to join our team on-site in Noida. The intern will assist in crafting and distributing marketing communications such as client interactions and promotional materials, monitoring social media coverage, and supporting public relations initiatives. The role also involves developing strategic communication plans, liaising with internal and external stakeholders, and contributing to a positive brand image for the company. Enthusiasm for collaboration and an interest in marketing and communications are key to success in this position. Qualifications Strong skills in Marketing Communications and Strategic Communications Excellent Communication and Public Relations abilities Experience or knowledge in creating effective marketing communication Organizational and multitasking skills to execute tasks and support marketing activities A proactive attitude with a willingness to learn and take on diverse responsibilities Proficiency in writing, editing, and crafting engaging content is preferred Relevant coursework or a degree in Communications, Marketing, Public Relations, or a related field is beneficial Must be residing in Noida