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0.0 - 1.0 years
2 - 3 Lacs
Chennai
Work from Office
Role & responsibilities Key Responsibilities: Greet and assist walk-in customers in a friendly and professional manner. Handle customer inquiries through various channels (in-store, phone, email, online). Understand customer requirements and recommend appropriate furnishings and decor solutions. Coordinate with sales and design teams to ensure customer satisfaction throughout the purchase journey. Maintain a customer database and follow up on leads and past clients for repeat business. Resolve product or service issues by clarifying the customers complaint, determining the cause, and offering a timely solution. Provide after-sales support, including delivery tracking, feedback collection, an...
Posted 5 months ago
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